Yes, there are virtual assistants right here in the US. Their rates are generally higher than you’ll find overseas, but you have to weigh that against the benefits of employing a native English speaker and “hiring American.”

You won’t have to worry about time zones or cultural misunderstandings, or be anxious about giving your personal and business information to someone halfway around the world.

best us virtual assistants

A US-based VA can possibly present a professional alternative to the lower cost options, while still offering the benefits of outsourcing.

This quick comparison chart showcases a handful of the most popular North American VA companies. Click on the star ratings to jump to detailed profile of each, or scroll down to see the full directory.

Boldly Time Etc BELAY ClearDesk
Customer Rating
Established 2009 2007 2010 2017
Hourly Rate $37-43 $24-27 $38-45 $16-18
Minimum Package $430 for 10 hours $270 for 10 hours 10 hours a week $500 for 30 hours
Dedicated Assistant
Minimum VA Experience 7 years 5 years 5 years 3 years
Team Access *
Rollover Hours
Free Trial
Learn More Learn More Learn More Learn More

*Specialist services are available for an additional charge.

Advantages of Working with US Virtual Assistants

There are a handful of benefits to gain if you choose to work with a US Virtual Assistant instead of outsourcing internationally and below are some of them:

Ease of Communication

Since you are working with someone with a native tongue, communication and language barriers will be less of an issue. (There are always communication challenges when working remotely, so I won’t say they’ll be completely eliminated.) Compared with overseas assistants though, the communication and understanding should be easier.

Miscommunication and repetitive explanations can certainly slow you down but working with a US virtual assistant automatically take those away from the equation.

This allows you to get more things done and amplifies both yours and your assistant’s productivity. In a way, that efficiency saves you time and money because there are likely to be fewer mistakes.

This isn’t to say that you can’t find excellent virtual assistants abroad, just that many employers prefer working with someone closer to home. It can help move things along faster without sacrificing quality.

Culture Fit

The benefits of working with a US virtual assistant goes beyond the language barrier. These individuals have a better understanding of the cultural norms that we usually take for granted.

Being a resident or citizen of the United States gives them a better baseline understanding of some important information. Those topics might include the general business climate of the US, the proper way of interacting with customers, and other information specific to the US alone.

For example, if you’re looking for someone to write a couple of blog posts about US Real Estate. It would be much easier for someone from the US to pull it off since they’re more familiar with the general policies and practices in place when it comes to the topic.

Identical or Nearby Time Zones

One of the biggest factors to consider when working with a virtual assistant is timezone. This makes a lot of difference if you need your assistant to work the same as hours as you do.

This is especially advantageous if constant communication is required, or if you have urgent requests.

Just make sure to set the expectations right from the get-go. It’s important they know what time of the day you usually need them, so they’ll be able to organize their schedule.

Drawbacks to Hiring US Virtual Assistants

As ideal as it is to work with US virtual assistants, going this route also presents a few drawbacks and below are some of them:

Higher Cost

The biggest drawback to hiring a US virtual assistant would have to be the cost since they are relatively pricey compared to virtual assistants from the Philippines or India.

It all has to do with the standard of living in the United States compared to the countries.

Look at it this way: While you can live well on $1500 per month in those countries, it’s just not going to work for a virtual assistant living in the United States. The basic cost of living and prices of commodities are simply higher.

If you have the budget to cover the cost of a US virtual assistant, however, it’s definitely worth every penny since there’s no language barrier and cultural differences you need to worry about.

Their Work Hours May Not Be As Flexible

Working in similar time zones doesn’t always work for everyone, especially if you work in an industry that requires someone to cover late night schedules and holidays.

This is also one of the disadvantages of working with a US Virtual Assistant. Some may be open to working odd schedules, which is something you usually get with international virtual assistants.

How Much Do US Virtual Assistants Cost?

The average rate of a US virtual assistant is anywhere between $25 to $75 per hour. This of course depends on the skills and experience of the individual.

Virtual assistants for more specialized tasks will probably cost you higher just like anywhere else so it can also depend on the kind of work or project you need them to cover.

As you might expect, hiring virtual assistants from a virtual assistant company would also cost you more compared to hiring an independent freelancer.

With most virtual assistant companies, the bigger the monthly package you sign up for, the better your equivalent hourly rate.

My Experience with US Virtual Assistants

I’ve worked with US-based assistants for a variety of things, but mostly one-off projects.

For example, I’ve hired help for:

With all of those, I probably could have found a proficient VA overseas at a lower rate, but it made sense to hire locally for:

  • Understanding of social media strategy and norms.
  • Native English-speaking writing and editing expertise.
  • Knowledge of US corporate law and accounting rules.

Some of the US-based services in my current “virtual assistant stack” are Fancy Hands and Zen WP (for WordPress support). Other specific assistants I’ve connected with through freelance platforms like Fiverr and FreeeUp.

Which US Virtual Assistant Company is Right for You?

Hiring a US virtual assistant can definitely help your business become more profitable, but the decision to proceed depends on the following considerations:

  • Budget
  • Schedule
  • Communication

While it does come at a price, the value you’ll get may be worth every dime.

The Best US Virtual Assistant Services

If you’re still undecided and need more time and information to come up with a decision, you might as well check out the top-rated VA companies I’ve listed for you below.

The reviews and feedback from customers should give you more idea about and help you narrow down your decision.

Overall Rating55555
Quality of Work55555
Communication55555
Value55555
ClearDesk

Clear Desk is a US-based virtual assistant company that provides virtual assistants to entrepreneurs and small to medium-sized businesses all over the world. The company is headquartered in California, US. Their assistants work remotely from locations based all over the […]

Overall Rating4.994.994.994.994.99
Quality of Work4.994.994.994.994.99
Communication4.984.984.984.984.98
Value4.974.974.974.974.97
Boldly (formerly Worldwide101)

Boldly (formerly Worldwide101) is a premium subscription staffing company with clients and team members in North America and Europe. Founded in 2012, Boldly supports demanding founders and executives by providing skilled remote staff, including virtual assistants, that can take on […]

Overall Rating4.964.964.964.964.96
Quality of Work4.964.964.964.964.96
Communication4.964.964.964.964.96
Value4.964.964.964.964.96
WoodBows

WoodBows is a virtual assistant company based in the US. They also have offices in the UK, and their assistants are based in the US, Philippines, and India. WoodBows has been in business since 2015. VAA Exclusive! Woodbows is offering […]

Overall Rating4.954.954.954.954.95
Quality of Work4.954.954.954.954.95
Communication4.964.964.964.964.96
Value4.914.914.914.914.91
BELAY (formerly eaHELP)

BELAY is a virtual staffing solutions company that employs exclusively US-based assistants and specialists. The company got its start in 2010 helping churches and pastors outsource their administrative work, and has since expanded to serve businesses (small & large) nationwide. Note: This […]

Overall Rating4.934.934.934.934.93
Quality of Work4.944.944.944.944.94
Communication4.884.884.884.884.88
Value4.914.914.914.914.91
Time Etc

Time Etc is a US and UK-based virtual assistant company that has been around since 2007. They’re one of the most popular VA companies too — having saved their clients more than 700,000 hours so far! Important Note: This Time […]

Overall Rating55555
Quality of Work55555
Communication4.964.964.964.964.96
Value4.984.984.984.984.98
FreeUp

FreeUp is a marketplace connecting pre-vetted virtual assistants, freelancers, and agencies in Amazon, eCommerce, and marketing. While their core customer base is within eCommerce and marketing, they work with many businesses outside of those spaces as well. Since launching in […]

Overall Rating55555
Quality of Work55555
Communication55555
Value55555
RemSource

RemSource is a unique US Based virtual admin & bookkeeping company based in Baltimore, MD. The company was founded in 2009 by Azi Rosenblum, who saw a need for a more professional, integrated, “in house quality” virtual service provider to […]

Overall Rating4.924.924.924.924.92
Quality of Work4.924.924.924.924.92
Communication4.924.924.924.924.92
Value4.944.944.944.944.94
Virtual Assist USA

Virtual Assist USA is one of the largest VA operations in the US. Based in Pittsburgh PA, the company has been in business since 2007. Today, founder Danielle Cuomo oversees a team of 40+ VAs who work from home in […]

Overall Rating55555
Quality of Work55555
Communication55555
Value55555
My Virtual Assistant

My Virtual Assistant is a virtual assistant company providing virtual assistant services to small and medium-sized businesses all over the world. The company’s headquarters is in London. They also have offices in Johannesburg and are planning to open an office […]

Overall Rating4.624.624.624.624.62
Quality of Work4.674.674.674.674.67
Communication4.594.594.594.594.59
Value4.564.564.564.564.56
LongerDays

LongerDays is a team-based virtual assistant company located in Michigan. LongerDays’ business clients communicate with a Team Lead who delegates tasks seamlessly with specialist VAs on the team. LongerDays unique model allows them to deliver a broader array of services […]

Overall Rating4.494.494.494.494.49
Quality of Work4.484.484.484.484.48
Communication4.494.494.494.494.49
Value4.624.624.624.624.62
Uassist.ME

Uassist.ME is a virtual assistant company and business process outsourcing company (BPO) with offices in Miami and El Salvador. The company was founded in 2009 with the idea of providing remote administrative services to clients in the US and around […]

Overall Rating55555
Quality of Work55555
Communication55555
Value55555
7 Virtual Assistant Services

7 Virtual Assistant Services is a virtual assistant company with offices in the US, UK, Philippines, and India. The company started operations in 2015 providing virtual assistant services to doctors and realtors. They have since added a full range of […]

Overall Rating4.884.884.884.884.88
Quality of Work55555
Communication4.884.884.884.884.88
Value55555
Surplus Hands

Surplus Hands is a virtual assistant company that employs exclusively US-based virtual assistants. Their offices are located in Philadelphia, and their assistants work remotely across the US. This doesn’t mean you shouldn’t consider Surplus Hands if you’re not based in […]

Overall Rating55555
Quality of Work55555
Communication55555
Value55555
Virtual Latinos

Virtual Latinos is a US-based virtual assistant company operating out of San Diego. They started operations around the middle of 2018 and specialize in supplying virtual assistants from across the Latin American countries. About Virtual Latinos The idea for Virtual […]

Overall Rating4.14.14.14.14.1
Quality of Work4.074.074.074.074.07
Communication4.134.134.134.134.13
Value4.034.034.034.034.03
Delegated (formerly Red Butler)

Delegated (formerly known as Red Butler) is a US-based virtual assistant company. They offer a range of virtual assistant services and pair clients with college-educated assistants based in the U.S. VAA Exclusive: Use our referral link for $100 off your […]

Overall Rating55555
Quality of Work55555
Communication55555
Value55555
Tasks Expert

Tasks Expert is a US-based virtual assistant company specializing in providing virtual assistants to individuals and companies of all sizes across the globe. Although the company is headquartered in the US, their assistants work from their offices in Mumbai, India. […]

Overall Rating4.064.064.064.064.06
Quality of Work4.134.134.134.134.13
Communication4.354.354.354.354.35
Value3.883.883.883.883.88
Zirtual

Zirtual is a virtual assistant service that offers virtual assistant and personal concierge services to people around the world. Zirtual was founded in 2010 and after stints in San Francisco and Las Vegas, now calls Columbus OH its home base. Zirtual […]

Overall Rating4.254.254.254.254.25
Quality of Work4.254.254.254.254.25
Communication3.883.883.883.883.88
Value4.54.54.54.54.5
Gabbyville

  GabbyVille is a virtual receptionist service provider based in Nashville, TN. The company was founded in 2013 when a business owner realized his software product sales were suffering because clients were always getting voice mail instead of a live […]

Overall Rating4.674.674.674.674.67
Quality of Work4.674.674.674.674.67
Communication55555
Value55555
Task Papa

Task Papa is a virtual assistant company based in Mumbai, India. The company was founded in 2012, but have been flying under my radar until recently. Their company philosophy is to provide virtual assistants, or ‘task officers’ as they call […]

Overall Rating3.673.673.673.673.67
Quality of Work3.483.483.483.483.48
Communication3.483.483.483.483.48
Value3.743.743.743.743.74
Upwork

Upwork (formerly oDesk) is a community that brings together contract workers and employers. The company has been in business since 2003, and now serves hundreds of thousands of clients all around the world. They boast more than 12 million freelancers […]