Overall Rating4.954.954.954.954.95
Quality of Work4.944.944.944.944.94
Communication4.954.954.954.954.95
Value4.94.94.94.94.9
This post may contain affiliate links. Please read my disclosure for more info.

BELAY is a virtual staffing solutions company that employs exclusively US-based assistants and specialists.

The company got its start in 2010 helping churches and pastors outsource their administrative work, and has since expanded to serve businesses (small & large) nationwide.

Contact BELAY now!

Note: This BELAY Solutions review is geared toward those looking to hire an assistant. Click here to learn more about how to become a virtual assistant.

VAA Tested eaHELPAbout BELAY Solutions

Most leaders struggle to staff with the right people as they grow. They need a team, but let’s face it – hiring is complicated. 

Not anymore. 

Because whether you need a highly vetted U.S.-based Virtual Assistant, Bookkeeper, Social Media Manager, or Web Specialist, BELAY has the right person ready to help – without the added stress of having to do everything on your own. 

BELAY’s proprietary matching process pairs you with contractors who are accepted by standards more rigorous than Harvard’s, only accepting just over three percent of those who apply.

Bottom line: You shouldn’t have to do everything. And with BELAY, you don’t have to.

Let someone else handle what they’re good at, so you can focus your time on what you’re good at — and what only you can do: grow your business.

And unlike other virtual assistant companies that assign your tasks to whomever is available, BELAY provides you a dedicated assistant so you can establish the kind of trusted partnership you deserve to help you and your business succeed.

Accomplish more and juggle less with modern staffing solutions from BELAY.

BELAY was founded to serve clients with high-touch, excellent service, and steward them with passion, integrity, responsiveness and give them the best service in the market. 

The strategy has since paid off, with BELAY winning major culture and business awards from prominent national magazines and outlets despite the fact that it’s been 100-percent remote for more than 11 years. And the secret to this success is that BELAY instills its mission and values of gratitude, teamwork, vision, passion, fun, and God into every one of its 1,100-plus remote workforce team members.

In fact, the company has earned glowing endorsements from author Michael Hyatt and other Fortune 500 companies.

(You can grab Michael Hyatt’s book The Virtual Assistant Solution on Amazon.)

the virtual assistant solution

Who is the Ideal BELAY Client?

The ideal BELAY client needs help with administrative, bookkeeping, social media or website tasks.

Because without dedicated help, many leaders … 

  • Feel like they can’t take a vacation.
  • Find themselves being busy instead of productive.
  • Lose hours of their day to email.
  • Feel like their days are out of control.

BELAY’s contractors are …

  • U.S.-Based
  • BELAY searches the entire country to find the right person for your organization.
  • Highly Vetted
  • BELAY’s exhaustive recruiting process includes – but isn’t limited to – several video interviews and skills assessments to find skilled, servant-hearted candidates.
  • Professionals
  • BELAY specialize in finding and matching organizations with the right experience to best serve you.

When busy leaders partner with BELAY, they get:

  • A dedicated, U.S.-based team member without the cost of an in-house employee.
  • A dedicated account manager known as a 
Client Success Consultant

Time to focus on what only they can do: grow their organization

Maybe rethinking your approach to hiring is just a ‘maybe someday’ thought. Or maybe you’re more than ready to explore other ways to hire for your organization.

Either way, if you need just a little convincing that you can do it, allow us to cut to the chase: You can do it. And BELAY can help.

So here, BELAY presents nine secrets to making hiring easier today so you can reap the benefits tomorrow – and every day thereafter.

Contact BELAY now!

BELAY – How it Works

Step 1. Sales Call

Meet with your Solutions Consultant to identify your exact needs and pain points to determine if we are fit. If so, BELAY will send you an agreement to sign and you’ll be assigned a Client Success Consultant.

Step 2. Discovery Call

Meet with your Client Success Consultant to deep dive into your tasks, tools, culture and personality requirements to ensure that BELAY matches you with the right talent.

Step 3. Placement Process

Now, for their Secret Sauce. Your Client Success Consultant will meet with the Placement Team to discuss, vet and select 2-3 top candidates from their bench of nearly 1,500 U.S.-based talent. Then, your Client Success Consultant will interview and select the best candidate for you based on our discovery call.

Step 4. Kickoff Call

You, your Client Success Consultant and your talent will have a kickoff call – the official start to your partnership – to meet your talent, set initial goals, discuss communication plans, and set yourselves up for success.

Step 5. Onboarding

Your Client Success Consultant stays close in the first few weeks to provide high-touch relational service to guide you through their proven onboarding process.

Step 6. Nurturing

You will have ongoing check-ins to support both you and your talent throughout your partnership with BELAY.

BELAY Services

BELAY offers four services:

  1. Virtual Assistants
  2. Bookkeepers
  3. Social Media Managers
  4. Website Specialists

1. Virtual Assistants

BELAY’s Virtual Assistant services provide dedicated professionals who bring their experience and expertise to your organization. They’re your personal superheroes. No phone booth required.

BELAY Bookkeepers can … 

  • Research & Reporting
  • Inbox & Schedule Management
  • Book Travel & Expense Reporting
  • Project Coordination
  • Social Media Assistance
  • Light Bookkeeping

… and more!

2. Bookkeeping

Some people love spreadsheets. Chances are that’s not you. And that’s OK. BELAY’s Bookkeepers give you clear, simple, and updated financial information, so you make better decisions.

BELAY Bookkeepers can … 

  • Produce Reports & Balance Sheets
  • Reconcile Bank Accounts
  • Manage Weekly Bill Pay
  • Reconcile Credit Cards
  • Process Payroll
  • Process Invoicing

… and more!

3. Social Media Managers

A BELAY Social Media Manager can help manage all of your unique social media needs and build a strong online presence to get you back to what you love most.

BELAY Social Media managers can … 

  • Create Content Calendars
  • Schedule Posts
  • Develop Strategy
  • Drive Engagement
  • Create Brand Conversations
  • Provide Reporting

… and more!

4. Website Specialists

A great website is crucial for growth in today’s world, but handling it can be overwhelming. BELAY’s professional techies take care of the details so you don’t have to.

BELAY Website Specialists can … 

  • Provide Content Updates
  • Maintain Sites
  • Execute Site Builds
  • Update Plugins
  • Schedule Regular Backups
  • Optimize Sites

… and more!

Contact BELAY now!

BELAY Review

With dedicated support and All-American executive assistants, BELAY is positioned as a premium service in the competitive world of cloud staffing. But instead of racing to the bottom on pricing, they want to help your organization race to the top, with hand-picked VAs matched against your needs (both professional & personal requirements).

The company offers monthly service plans and the sign-up process begins with a free consultation and personalized price quote.

A flat monthly fee gives you access to your VA week in and week out, without having to worry about overhead, timesheets, and billing headaches.

*Specialist services are available for an additional charge.

US VA Company Comparison Chart

Prialto Time Etc MyTasker Boldly
Customer Rating
Established 2009 2007 2012 2012
Hourly Rate $27 $24-27 $7.50-14 $59
Minimum Package $1500 for 55+ hours $270 for 10 hours $140 for 10 hours $2360 for 40 hours
Dedicated Assistant
Minimum VA Experience Extensive in-house training 5 years In-house training 7 years
Team Access
Rollover Hours *does not charge overage
Free Trial
Learn More Learn More Learn More Learn More
*Specialist services are available for an additional charge.

BELAY’s Plans and Pricing

As you might expect, BELAY is considerably more expensive than many of the overseas virtual assistant options. In some parts of the world, you may even be able to find a full-time virtual employee for a lower monthly fee. But BELAY believes you get what you pay for, and clearly isn’t targeting the same customer who’s looking for the $5/hour VA.

As of October 2020, their hourly rates range from $40-$50.

The good thing is that these rates are “all-inclusive,” in that you don’t have any additional employer burden costs to pay on top of it, like you would with a traditional W-2 employee.

BELAY offers a variety of contract sizes for each service line with a 30-day cancellation notice.

Contact BELAY now!

Press and Awards

BELAY is a stalwart on the prestigious Inc. 5000, which ranks America’s fastest growing private companies, earning a spot on the list annually since 2015.

Additionally, BELAY has won awards from and been recognized by Entrepreneur Magazine, CultureIQ, Atlanta Business Chronicle’s Pacesetter Awards, Startup Weekly, and FlexJobs, as well as Inc. Best Workplaces.

BELAY Alternatives

A few other virtual assistant companies operate on a similar model with home-based American assistants, including top-rated firms like Wishup, ClearDesk, Prialto, Time Etc and Boldly.

Boldly has similar (though more transparent/flexible) pricing options, and Time Etc is the most affordable of the three.

For the website maintenance and support service, you might consider Zen WP.

Your Turn

Have you worked with BELAY (or eaHELP, Render, Ellipsis, or MAG Bookkeeping)? If so, please consider sharing a review below to help others with their decision. Contact BELAY now!

277 Reviews

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    I love BELAY’s process. BELAY does a really good job at helping me think through what I need and recognizing what I need even when I don’t know. It’s definitely not transactional with Cassie; it’s very relational. Everything that I do that is good, Cassie is part of because I wouldn’t be able to do it without her.

  1. We’ve had really good success with BELAY. They (the VAs) have been able to step in quickly and learn. We’ve seen huge growth with them wanting to take on more projects. Ashley, Emily and Dena work alongside three different teams, specifically providing support to the sales directors, marketing directors, and service leaders.

  2. I learned about BELAY through a colleague of mine who was also a BELAY client, and she spoke really highly of her assistant. Having Helen (my VA) has empowered me to focus on what I actually really want to do. And to me, that is an accomplishment. This is the first time, as an entrepreneur, I’ve been able to focus on the work that I want to do rather than focus on building my own business.

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    While the list of things she (Lindsay) does for me has grown and evolved over these last three years, we’ve gotten to the point where I’m able to take a three-week long overseas vacation. And I could not have done it without the organization that BELAY brought to it.

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    I had no experience working with a VA, let alone seeing ourselves as a remote-first company — and now we’re both. I feel very comfortable working with my VA (Alison) through BELAY, and I’m very proud to say that it has changed the total trajectory of our organization culturally.

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    BELAY stepped in and listened to us. They got a sense of what our needs were, who we were, and they really matched us well. Anything you can imagine that would free us up to do the work of our ministry, our BELAY Assistant, Bonnie Michaels, did. She showed herself to be trustworthy, and she really supported us in a time when [we were] vulnerable. She was a safe space for our staff.

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    I was referred to BELAY by my CFO. She had hired a Virtual Assistant [through BELAY] and spoke so highly of the services and of her executive assistant. Kathy (my VA) and I have worked together for about a year at this point, and she’s just been a godsend to be honest with you. I would not be able to run my business without her.

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    “The fact that I could pay BELAY to bring someone to help me was huge. I got the help that I needed faster than I would’ve been able to on my own if I would have hired [by] myself. Joanne understands the scope of what we’re trying to do. There’s a willingness to take on whatever she can.”

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    When someone is diligent and thorough and follows up and ensures that things don’t slip, that’s how trust develops. We’re in the midst of that journey. She’s thorough and ensures things get taken care of, and — when something isn’t clear — she reaches out. We’ve got a good rhythm.
    Schedule management and streamlined follow ups are two of the biggest things gained in this engagement with Victoria.

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    “Leanne has helped me to find ways to delegate certain tasks to other people because I’m one of those people who tends to do it all themselves, and she has enabled us to have a way to collaborate through the systems she has set up. She’s really a member of our team in the deepest sense of the word. We are friends, she supports our mission, and she believes in what we are doing. I value her advice and her organization, and she is a lifeline for me.”

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    “[While I was] trying to manage explosive growth and a growing team, Carrie brought her skillset to the table to help create systems and processes to keep everybody rowing in the same direction. She brought to the table the level of organization we really needed to take this to another level, and she came out of the gate demonstrating the significance of that.”

    The Earn to Learn partnership with BELAY did not end with Carrie as she proved to be the catalyst for more rock star contractor opportunities (within BELAY).

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    Today, we’re celebrating Summit Strategy’s AWESOME Administrative Assistant, April Trask!
    With her attention to detail, April does a little of everything for the Summit team. She reviews and screens applicants for open positions, onboards new contractors, creates workflows, reviews timesheets, and assists with marketing efforts. The Summit team would be lost without April. She has brought a tremendous amount of value to the team and we are so grateful to have her! Thank you so much!

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    Anna has been an outstanding addition to our small staff team. She has alleviated communication and calendar labor from our senior pastor while taking on additional responsibilities for other team members. She is integral to our church living out its mission and vision.

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    The relationship with Ashley Grier has exceeded all expectations I had joining NCF. Ashley has been able to jump in and handle multiple issues for me, while also helping coordinate my schedule and in-box, two things I’m terrible at. Ashley also has exceeded my wildest dreams of managing our social media presence. By allowing Ashley to run that for me we have not only greatly increased connections within the Lancaster market, her posts are being viewed by a factor of 10, to those posted before she started handling that for me. Ashley has a great “can do” attitude, and is usually anticipating what I need before I even ask her. Couldn’t be happier!

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    Great experience. Couldn’t be happier with my EA. She is fast and responsive and goes beyond what’s expected. Highly recommended!

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    We needed to make a quick hire and eaHELP responded right away and placed an unbelievable EA with our team. She is out of this world and does a phenomenal job.

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    Things with Travis are…GREAT! He is a blessing, is the best way to describe him. And so knowledgeable. At the beginning of the pandemic, when everything was coming out about the government PPP loan, Travis kept us informed with the latest information. He really went above and beyond and I’m just so grateful that Belay placed him with us. We couldn’t be any happier.

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    My CSC worked quickly to find a great match for both my VA and our firm. I look forward to this relationship developing into a fabulous partnership.

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    One of the best decisions we’ve made as a business is to work with Belay. They are incredible at finding the best fit for what we need. We also love that we have a working relationship with regular check-ins with Peter our client success consultant.

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    I was so impressed with the professional leadership of the team and the fantastic quality/experience of the candidates. I would highly recommend BELAY to everyone!

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    BELAY has helped me more than I could have imagined. Throughout this process they have gently pushing me to delegate more and more often. With BELAY’s help, I have regained control of my day and productivity!

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    BELAY really delivers! Their team has helped us like we were their own personal business/non-profit. BELAY has consistently provided me with excellence service for which I am very grateful! Thank you BELAY!

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    I really appreciate the time my Client Service Consultant spent gathering information on my needs. She then took great efforts to ensure my VA was aware of every detail (she even made video recordings and played it back for my VA to ensure all information was delivered). BELAY had developed some really great ideas to ensure client success! My VA is EXCELLENT!

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    I would absolutely refer BELAY to anyone! They took every measure to find the right candidate for my unique position. It took some time due to my special requests, but they listed and the result were well worth it! My contractor far exceeds my expectations!

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    The Belay onboarding process went extremely well. They took care of everything from scheduling interview times, the introduction of the new person and all of the steps they provided to get the person set up. Just all around great communication from Belay.

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    Excellent! My BELAY VA is excellent! The onboarding plan was also excellent. The video chats, phone calls and written material were very helpful.

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    I am grateful and highly impressed with my BELAY VA! She is an amazing partner: she is strong, consistent, a great communicator and very trustworthy!

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    My BELAY consultant really helped me prepare to fully utilize my VA. BELAY has a lot of materials to support you in the onboarding process (i.e. documents, resources, instructions for the ideal work week, etc.). BELAY then paired me with the a high-quality, professional VA!

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    BELAY’s onboarding program was great. My BELAY consultant and I had constant (and candid) communication during the set up. I am extremely happy with my VA and we are off to a solid start!

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    My BELAY bookkeeper has consistently been a joy to work with and is a consummate professional. I am regularly surprised at how quickly she replies to requests, reports…anything! I could not be happier with her service to our church. Thank you BELAY!

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    I talk about BELAY all the time to my peers. In fact, the advice I give them is to jump right in and delegate immediately. Why? Because BELAY knows how to make the match! Trust them and trust the process!

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    My BELAY VA is absolutely outstanding! I cannot say enough great things about her. She is an indispensable part of my company and life. Nothing in my life or business works without her. Seriously. I always tell my friends that BELAY is incredible…it’s life changing!

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    2020 UPDATE:
    BELAY has been exceptionally helpful to me! My VA has made a big impact on my life by scheduling key tasks, booking and managing all my appointments as well as all of my travel arrangements!

    2015 Original review:
    There are few things that have worked out like my new eaHELP Social Media Assistant. Wow. The pay-off in freeing up my time alone is great. However, having someone dedicated to communicating our message to our tribe has been a big hit. Rachel has created a strategy, a schedule and is executing flawlessly. The saying, I wish I had done it sooner, is very true in my case.

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    I have a great relationship with my BELAY VA! She schedules everything for me, helping me prioritize my day, she guards my time and finishes all tasks. I would definitely recommend BELAY!

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    My BELAY VA has made a HUGE impact on my workload! She handles all assessment work (from set up, to communication, to processing, to printing, etc) as well as follows up with clients regarding their engagements. She has even perfected the look and feel of the content we share with clients. I now have more free time to focus on leadership!

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    I have a VA and a bookkeeper with BELAY! They are both extremely professional and always available for a quick response.

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    My interactions with BELAY have always been such a positive experience! Our BELAY bookkeeper provides exceptional customer service in a timely manner….I am a BELAY believer!

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    There have been NO unexpected hurdles or challenges; in fact, my BELAY VA is a total stallion!! He has made our organization so much better and more efficient!

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    My BELAY VA is GREAT! She is so responsive and does an amazing job following up on open items, asking questions, and gettin projects done! We meet weekly, review agendas, compare lists…we just work so well together!!

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    I recommend BELAY because they communicate clearly, they found a highly qualified bookkeeper and they did it right the first time.

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    BELAY’s on-boarding process is designed extremely well. My Client Success Consultant helped guide me though and provided me with so many resources!

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    BELAY delivers a high-end experience! All the candidates presented to me were top notch and I was supported through the entire process. My VA was ready to get started…and kicks ass!

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    I was worried at first because the processes I have for my business are complicated (and I’m still learning to turn things over) but my BELAY VA is amazing! She learned my processes faster than I thought and is doing great! She’s even helping me feel more comfortable with delegation!

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    I’m a huge fan of BELAY’s on-boarding process! I didn’t know what to expect, but they really prepared me for the program! Our BELAY bookkeeper is absolutely extraordinary; she has far exceeded my expectations!

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    I can’t speak highly enough about BELAY! They provide the highest quality contractors who are professional and dependable…and I really appreciate that my client success consultant is so responsive to my needs!

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    I would definitely recommend BELAY! The process they have in place to find highly competent and professional virtual assistants is amazing! The values of BELAY, as a company, also attracts highly competent Client Success Consultants!

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    My BELAY virtual assistant always does what she says she will do. I can count on her, and I don’t have to worry duties will get dropped. She’s easy to speak with, flexible, and excellent with innovative technology. I highly recommend BELAY!

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    Our BELAY bookkeeper is amazing! She is knowledgeable, punctual with deadlines/daily tasks, and is consistent (we can always rely on her)!