BELAY is a virtual staffing solutions company that employs exclusively US-based assistants and specialists.
The company got its start in 2010 helping churches and pastors outsource their administrative work, and has since expanded to serve businesses (small & large) nationwide.
Note: This BELAY Solutions review is geared toward those looking to hire an assistant. Click here to learn more about how to become a virtual assistant.
About BELAY Solutions
Most leaders struggle to staff with the right people as they grow. They need a team, but let’s face it – hiring is complicated.
Because whether you need a highly vetted U.S.-based Virtual Assistant, Bookkeeper, Social Media Manager, or Web Specialist, BELAY has the right person ready to help – without the added stress of having to do everything on your own.
BELAY’s proprietary matching process pairs you with contractors who are accepted by standards more rigorous than Harvard’s, only accepting just over three percent of those who apply.
Bottom line: You shouldn’t have to do everything. And with BELAY, you don’t have to.
Let someone else handle what they’re good at, so you can focus your time on what you’re good at — and what only you can do: grow your business.
And unlike other virtual assistant companies that assign your tasks to whomever is available, BELAY provides you a dedicated assistant so you can establish the kind of trusted partnership you deserve to help you and your business succeed.
Accomplish more and juggle less with modern staffing solutions from BELAY.
BELAY was founded to serve clients with high-touch, excellent service, and steward them with passion, integrity, responsiveness and give them the best service in the market.
The strategy has since paid off, with BELAY winning major culture and business awards from prominent national magazines and outlets despite the fact that it’s been 100-percent remote for more than 11 years. And the secret to this success is that BELAY instills its mission and values of gratitude, teamwork, vision, passion, fun, and God into every one of its 1,100-plus remote workforce team members.
In fact, the company has earned glowing endorsements from author Michael Hyatt and other Fortune 500 companies.
(You can grab Michael Hyatt’s book The Virtual Assistant Solution on Amazon.)
Who is the Ideal BELAY Client?
The ideal BELAY client needs help with administrative, bookkeeping, social media or website tasks.
Because without dedicated help, many leaders …
- Feel like they can’t take a vacation.
- Find themselves being busy instead of productive.
- Lose hours of their day to email.
- Feel like their days are out of control.
BELAY’s contractors are …
- BELAY searches the entire country to find the right person for your organization.
- Highly Vetted
- BELAY’s exhaustive recruiting process includes – but isn’t limited to – several video interviews and skills assessments to find skilled, servant-hearted candidates.
- BELAY specialize in finding and matching organizations with the right experience to best serve you.
When busy leaders partner with BELAY, they get:
- A dedicated, U.S.-based team member without the cost of an in-house employee.
- A dedicated account manager known as a Client Success Consultant
Time to focus on what only they can do: grow their organization
Maybe rethinking your approach to hiring is just a ‘maybe someday’ thought. Or maybe you’re more than ready to explore other ways to hire for your organization.
Either way, if you need just a little convincing that you can do it, allow us to cut to the chase: You can do it. And BELAY can help.
So here, BELAY presents nine secrets to making hiring easier today so you can reap the benefits tomorrow – and every day thereafter.
BELAY – How it Works
Step 1. Sales Call
Meet with your Solutions Consultant to identify your exact needs and pain points to determine if we are fit. If so, BELAY will send you an agreement to sign and you’ll be assigned a Client Success Consultant.
Step 2. Discovery Call
Meet with your Client Success Consultant to deep dive into your tasks, tools, culture and personality requirements to ensure that BELAY matches you with the right talent.
Step 3. Placement Process
Now, for their Secret Sauce. Your Client Success Consultant will meet with the Placement Team to discuss, vet and select 2-3 top candidates from their bench of nearly 1,500 U.S.-based talent. Then, your Client Success Consultant will interview and select the best candidate for you based on our discovery call.
Step 4. Kickoff Call
You, your Client Success Consultant and your talent will have a kickoff call – the official start to your partnership – to meet your talent, set initial goals, discuss communication plans, and set yourselves up for success.
Step 5. Onboarding
Your Client Success Consultant stays close in the first few weeks to provide high-touch relational service to guide you through their proven onboarding process.
Step 6. Nurturing
You will have ongoing check-ins to support both you and your talent throughout your partnership with BELAY.
BELAY offers four services:
- Virtual Assistants
- Social Media Managers
- Website Specialists
1. Virtual Assistants
BELAY’s Virtual Assistant services provide dedicated professionals who bring their experience and expertise to your organization. They’re your personal superheroes. No phone booth required.
BELAY Bookkeepers can …
- Research & Reporting
- Inbox & Schedule Management
- Book Travel & Expense Reporting
- Project Coordination
- Social Media Assistance
- Light Bookkeeping
… and more!
Some people love spreadsheets. Chances are that’s not you. And that’s OK. BELAY’s Bookkeepers give you clear, simple, and updated financial information, so you make better decisions.
BELAY Bookkeepers can …
- Produce Reports & Balance Sheets
- Reconcile Bank Accounts
- Manage Weekly Bill Pay
- Reconcile Credit Cards
- Process Payroll
- Process Invoicing
… and more!
3. Social Media Managers
A BELAY Social Media Manager can help manage all of your unique social media needs and build a strong online presence to get you back to what you love most.
BELAY Social Media managers can …
- Create Content Calendars
- Schedule Posts
- Develop Strategy
- Drive Engagement
- Create Brand Conversations
- Provide Reporting
… and more!
4. Website Specialists
A great website is crucial for growth in today’s world, but handling it can be overwhelming. BELAY’s professional techies take care of the details so you don’t have to.
BELAY Website Specialists can …
- Provide Content Updates
- Maintain Sites
- Execute Site Builds
- Update Plugins
- Schedule Regular Backups
- Optimize Sites
… and more!
With dedicated support and All-American executive assistants, BELAY is positioned as a premium service in the competitive world of cloud staffing. But instead of racing to the bottom on pricing, they want to help your organization race to the top, with hand-picked VAs matched against your needs (both professional & personal requirements).
The company offers monthly service plans and the sign-up process begins with a free consultation and personalized price quote.
A flat monthly fee gives you access to your VA week in and week out, without having to worry about overhead, timesheets, and billing headaches.
*Specialist services are available for an additional charge.
US VA Company Comparison Chart
|Minimum Package||$1530 for 30 hours||$270 for 10 hours||$1200 for 55 hours||$500 for 30 hours|
|Minimum VA Experience||7 years||5 years||Extensive in-house training||3 years|
|Learn More||Learn More||Learn More||Learn More|
BELAY’s Plans and Pricing
As you might expect, BELAY is considerably more expensive than many of the overseas virtual assistant options. In some parts of the world, you may even be able to find a full-time virtual employee for a lower monthly fee. But BELAY believes you get what you pay for, and clearly isn’t targeting the same customer who’s looking for the $5/hour VA.
As of October 2020, their hourly rates range from $40-$50.
The good thing is that these rates are “all-inclusive,” in that you don’t have any additional employer burden costs to pay on top of it, like you would with a traditional W-2 employee.
BELAY offers a variety of contract sizes for each service line with a 30-day cancellation notice.
Press and Awards
BELAY is a stalwart on the prestigious Inc. 5000, which ranks America’s fastest growing private companies, earning a spot on the list annually since 2015.
Additionally, BELAY has won awards from and been recognized by Entrepreneur Magazine, CultureIQ, Atlanta Business Chronicle’s Pacesetter Awards, Startup Weekly, and FlexJobs, as well as Inc. Best Workplaces.
A few other virtual assistant companies operate on a similar model with home-based American assistants, including top-rated firms like ClearDesk, Prialto, Time Etc and Boldly.
Boldly has similar (though more transparent/flexible) pricing options, and Time Etc is the most affordable of the three.
For the website maintenance and support service, you might consider Zen WP.
Have you worked with BELAY (or eaHELP, Render, Ellipsis, or MAG Bookkeeping)? If so, please consider sharing a review below to help others with their decision. Contact BELAY now!
I love BELAY’s process. BELAY does a really good job at helping me think through what I need and recognizing what I need even when I don’t know. It’s definitely not transactional with Cassie; it’s very relational. Everything that I do that is good, Cassie is part of because I wouldn’t be able to do it without her.
We’ve had really good success with BELAY. They (the VAs) have been able to step in quickly and learn. We’ve seen huge growth with them wanting to take on more projects. Ashley, Emily and Dena work alongside three different teams, specifically providing support to the sales directors, marketing directors, and service leaders.
I learned about BELAY through a colleague of mine who was also a BELAY client, and she spoke really highly of her assistant. Having Helen (my VA) has empowered me to focus on what I actually really want to do. And to me, that is an accomplishment. This is the first time, as an entrepreneur, I’ve been able to focus on the work that I want to do rather than focus on building my own business.
While the list of things she (Lindsay) does for me has grown and evolved over these last three years, we’ve gotten to the point where I’m able to take a three-week long overseas vacation. And I could not have done it without the organization that BELAY brought to it.
I had no experience working with a VA, let alone seeing ourselves as a remote-first company — and now we’re both. I feel very comfortable working with my VA (Alison) through BELAY, and I’m very proud to say that it has changed the total trajectory of our organization culturally.
BELAY stepped in and listened to us. They got a sense of what our needs were, who we were, and they really matched us well. Anything you can imagine that would free us up to do the work of our ministry, our BELAY Assistant, Bonnie Michaels, did. She showed herself to be trustworthy, and she really supported us in a time when [we were] vulnerable. She was a safe space for our staff.
I was referred to BELAY by my CFO. She had hired a Virtual Assistant [through BELAY] and spoke so highly of the services and of her executive assistant. Kathy (my VA) and I have worked together for about a year at this point, and she’s just been a godsend to be honest with you. I would not be able to run my business without her.
“The fact that I could pay BELAY to bring someone to help me was huge. I got the help that I needed faster than I would’ve been able to on my own if I would have hired [by] myself. Joanne understands the scope of what we’re trying to do. There’s a willingness to take on whatever she can.”
When someone is diligent and thorough and follows up and ensures that things don’t slip, that’s how trust develops. We’re in the midst of that journey. She’s thorough and ensures things get taken care of, and — when something isn’t clear — she reaches out. We’ve got a good rhythm.
Schedule management and streamlined follow ups are two of the biggest things gained in this engagement with Victoria.
“Leanne has helped me to find ways to delegate certain tasks to other people because I’m one of those people who tends to do it all themselves, and she has enabled us to have a way to collaborate through the systems she has set up. She’s really a member of our team in the deepest sense of the word. We are friends, she supports our mission, and she believes in what we are doing. I value her advice and her organization, and she is a lifeline for me.”
“[While I was] trying to manage explosive growth and a growing team, Carrie brought her skillset to the table to help create systems and processes to keep everybody rowing in the same direction. She brought to the table the level of organization we really needed to take this to another level, and she came out of the gate demonstrating the significance of that.”
The Earn to Learn partnership with BELAY did not end with Carrie as she proved to be the catalyst for more rock star contractor opportunities (within BELAY).
Today, we’re celebrating Summit Strategy’s AWESOME Administrative Assistant, April Trask!
With her attention to detail, April does a little of everything for the Summit team. She reviews and screens applicants for open positions, onboards new contractors, creates workflows, reviews timesheets, and assists with marketing efforts. The Summit team would be lost without April. She has brought a tremendous amount of value to the team and we are so grateful to have her! Thank you so much!
Anna has been an outstanding addition to our small staff team. She has alleviated communication and calendar labor from our senior pastor while taking on additional responsibilities for other team members. She is integral to our church living out its mission and vision.
The relationship with Ashley Grier has exceeded all expectations I had joining NCF. Ashley has been able to jump in and handle multiple issues for me, while also helping coordinate my schedule and in-box, two things I’m terrible at. Ashley also has exceeded my wildest dreams of managing our social media presence. By allowing Ashley to run that for me we have not only greatly increased connections within the Lancaster market, her posts are being viewed by a factor of 10, to those posted before she started handling that for me. Ashley has a great “can do” attitude, and is usually anticipating what I need before I even ask her. Couldn’t be happier!
Great experience. Couldn’t be happier with my EA. She is fast and responsive and goes beyond what’s expected. Highly recommended!
We needed to make a quick hire and eaHELP responded right away and placed an unbelievable EA with our team. She is out of this world and does a phenomenal job.
Things with Travis are…GREAT! He is a blessing, is the best way to describe him. And so knowledgeable. At the beginning of the pandemic, when everything was coming out about the government PPP loan, Travis kept us informed with the latest information. He really went above and beyond and I’m just so grateful that Belay placed him with us. We couldn’t be any happier.
My CSC worked quickly to find a great match for both my VA and our firm. I look forward to this relationship developing into a fabulous partnership.
One of the best decisions we’ve made as a business is to work with Belay. They are incredible at finding the best fit for what we need. We also love that we have a working relationship with regular check-ins with Peter our client success consultant.
I was so impressed with the professional leadership of the team and the fantastic quality/experience of the candidates. I would highly recommend BELAY to everyone!
BELAY has helped me more than I could have imagined. Throughout this process they have gently pushing me to delegate more and more often. With BELAY’s help, I have regained control of my day and productivity!
BELAY really delivers! Their team has helped us like we were their own personal business/non-profit. BELAY has consistently provided me with excellence service for which I am very grateful! Thank you BELAY!
I really appreciate the time my Client Service Consultant spent gathering information on my needs. She then took great efforts to ensure my VA was aware of every detail (she even made video recordings and played it back for my VA to ensure all information was delivered). BELAY had developed some really great ideas to ensure client success! My VA is EXCELLENT!
I would absolutely refer BELAY to anyone! They took every measure to find the right candidate for my unique position. It took some time due to my special requests, but they listed and the result were well worth it! My contractor far exceeds my expectations!
The Belay onboarding process went extremely well. They took care of everything from scheduling interview times, the introduction of the new person and all of the steps they provided to get the person set up. Just all around great communication from Belay.
Excellent! My BELAY VA is excellent! The onboarding plan was also excellent. The video chats, phone calls and written material were very helpful.
I am grateful and highly impressed with my BELAY VA! She is an amazing partner: she is strong, consistent, a great communicator and very trustworthy!
My BELAY consultant really helped me prepare to fully utilize my VA. BELAY has a lot of materials to support you in the onboarding process (i.e. documents, resources, instructions for the ideal work week, etc.). BELAY then paired me with the a high-quality, professional VA!
BELAY’s onboarding program was great. My BELAY consultant and I had constant (and candid) communication during the set up. I am extremely happy with my VA and we are off to a solid start!
My BELAY bookkeeper has consistently been a joy to work with and is a consummate professional. I am regularly surprised at how quickly she replies to requests, reports…anything! I could not be happier with her service to our church. Thank you BELAY!
I talk about BELAY all the time to my peers. In fact, the advice I give them is to jump right in and delegate immediately. Why? Because BELAY knows how to make the match! Trust them and trust the process!
My BELAY VA is absolutely outstanding! I cannot say enough great things about her. She is an indispensable part of my company and life. Nothing in my life or business works without her. Seriously. I always tell my friends that BELAY is incredible…it’s life changing!
BELAY has been exceptionally helpful to me! My VA has made a big impact on my life by scheduling key tasks, booking and managing all my appointments as well as all of my travel arrangements!
2015 Original review:
There are few things that have worked out like my new eaHELP Social Media Assistant. Wow. The pay-off in freeing up my time alone is great. However, having someone dedicated to communicating our message to our tribe has been a big hit. Rachel has created a strategy, a schedule and is executing flawlessly. The saying, I wish I had done it sooner, is very true in my case.
I have a great relationship with my BELAY VA! She schedules everything for me, helping me prioritize my day, she guards my time and finishes all tasks. I would definitely recommend BELAY!
My BELAY VA has made a HUGE impact on my workload! She handles all assessment work (from set up, to communication, to processing, to printing, etc) as well as follows up with clients regarding their engagements. She has even perfected the look and feel of the content we share with clients. I now have more free time to focus on leadership!
I have a VA and a bookkeeper with BELAY! They are both extremely professional and always available for a quick response.
My interactions with BELAY have always been such a positive experience! Our BELAY bookkeeper provides exceptional customer service in a timely manner….I am a BELAY believer!
There have been NO unexpected hurdles or challenges; in fact, my BELAY VA is a total stallion!! He has made our organization so much better and more efficient!
My BELAY VA is GREAT! She is so responsive and does an amazing job following up on open items, asking questions, and gettin projects done! We meet weekly, review agendas, compare lists…we just work so well together!!
I recommend BELAY because they communicate clearly, they found a highly qualified bookkeeper and they did it right the first time.
BELAY’s on-boarding process is designed extremely well. My Client Success Consultant helped guide me though and provided me with so many resources!
BELAY delivers a high-end experience! All the candidates presented to me were top notch and I was supported through the entire process. My VA was ready to get started…and kicks ass!
I was worried at first because the processes I have for my business are complicated (and I’m still learning to turn things over) but my BELAY VA is amazing! She learned my processes faster than I thought and is doing great! She’s even helping me feel more comfortable with delegation!
I’m a huge fan of BELAY’s on-boarding process! I didn’t know what to expect, but they really prepared me for the program! Our BELAY bookkeeper is absolutely extraordinary; she has far exceeded my expectations!
I can’t speak highly enough about BELAY! They provide the highest quality contractors who are professional and dependable…and I really appreciate that my client success consultant is so responsive to my needs!
I would definitely recommend BELAY! The process they have in place to find highly competent and professional virtual assistants is amazing! The values of BELAY, as a company, also attracts highly competent Client Success Consultants!
My BELAY virtual assistant always does what she says she will do. I can count on her, and I don’t have to worry duties will get dropped. She’s easy to speak with, flexible, and excellent with innovative technology. I highly recommend BELAY!
Our BELAY bookkeeper is amazing! She is knowledgeable, punctual with deadlines/daily tasks, and is consistent (we can always rely on her)!
My BELAY personal assistant has been the best decision I could have made! Now I have more free time to focus on my business.
BELAY found the best VA for me!! She has organized a morass of files into something I can use daily. She creates blog posts and updates my website and most importantly she manages my inbox! Thank you BELAY!
My BELAY VA is so professional and productive! She takes care of my inbox, creates proposals for me and even helped facilitate the in-house hiring process for other teammates!!
My overall experience with BELAY has exceeded my expectations! I found them to be efficient, responsive to my needs, and really care about my business!
I believe Belay’s process to find someone who would be the right fit for both my personality and our organization has been instrumental in our success! Thanks BELAY!
I found BELAY to be amazing, responsive, and dedicated to my success! Don’t change a thing BELAY; keep doing what you’re doing!!
I found the onboarding process to be extremely valuable! BELAY is simply AMAZING (insert angel choir)!
I am having a great experience working with BELAY! I credit the BELAY staff, who has supported me through the entire process, in making this such a success!
BELAY finds great people! I’ve tried loads of other VAs through other companies and they’re all average at best. My BELAY VA is an all star!
I thought the whole BELAY process was amazing! The most valuable to me was the on boarding and client success component. That made the entire process so seamless and easy. I would hire BELAY in an instant!
BELAY is a team of highly talented specialists!
In my opinion, the most valuable part of BELAY is their vetting process. The time we saved is invaluable both from a searching standpoint and in having to develop expertise in finding the right person. BELAY delivered a high quality VA for us!
My overall Experience with BELAY has been great! We started using BELAY almost 3 years ago, and our BELAY bookkeeper has really taken care of me! She has helped me consolidate my accounting system and bill pay more efficiently, even better than our previous onsite bookkeeper. I am very please with everything from BELAY!
My experience with BELAY was excellent! The process was smooth and just what I was looking for. Our BELAY VA has been more than what I could have ever expected. Her work for our organization has been outstanding! I couldn’t be more pleased!
We are extremely satisfied with our services from BELAY. I most appreciate the quick and quality communication we receive from the BELAY team; Keep up the good work!
BELAY is worth every penny! We were so pleased and felt very cared for by our BELAY EA for the last three years. We love her and think very highly of her; we feel like she was a part of the staff. We will miss her and if our situation at church were to change in the future we will without a doubt be back with with Belay!
Someone recently asked me what it was like to work with Belay, because they were considering hiring a VA…I told them, you should feel LIBERATED by the relationship and the freedom you get by partnering with a VA. Very happy with my decision to take the leap, a sound investment!
A little over 90 days ago, I literally found this exact webpage, watched the video interview and compared Belay to other VA services… I have been thrilled with the level of quality assistance that my Belay VA, Madison, has brought to the table. What’s more, Belay has excellent customer assistance, resources and bandwidth for any need you could come up with. Thanks to Madison and the Belay team, my digital marketing agency, https://thelinearweb.com/ has been able to make two very critical transitions with ease! We are looking forward to a big 2020!
I’ve been very happy with my experience with Belay and my VA Kristin. Perfect Match for me. I appreciate all the follow up from the Belay team. I would recommend them in the future.
After trying another company virtual assistant or support on upwork I was a little hesitant that Belay would work out. Wendy is a true pro and amazing exec assistant; she is not only organized and smart; but most of all actually cares about my workday and is proactive in her thinking. It has been a great experience and would encourage anyone looking for some part time help to check out Belay. It has been over 2 years since I have been working with them and had the option to bring on someone full time as my company grew but choose to stay with Belay as it works for me!
Excellent communication and flexibility. I would absolutely work with Belay again and/or recommend them to a friend or colleague. Anna B. was a great advocate for me and my business.
I am the Chairman and CEO of a drinks business, located in western Nebraska. Our growth over the past year has necessitated a person to support my tasks, so I may be free to continue to grow our company. After another member of our executive team researched the virtual assistant industry, which was entirely new and foreign to me, we made the determination Belay was the clear fit for our company, and for me.
Ashlee Webb served as the onboarding person, to find the right fit. Through thorough yet not intrusive question and answer session as well as a hand written questionaire, Ashlee then went to work to find the right candidate to serve as Executive Assistant to the CEO. Ashlee found Danielle, coincidentally only two hours’ from our office, in Denver and on the same time zone as me. Danielle hit the tasks at hand immediately and never looked back. I cannot even begin to describe how impressed I am with Danielle, Ashlee and Belay.
I can be very particular, especially with those I surround myself, so the fact I am writing this glowing review of a good company and even better people, is our of character and should speak volumes.
What I appreciate about my BELAY bookkeeper is that she asks me questions such as, “What can I do that will help you today?” and “What can I take off your plate?”. She asks this not just in passing, but legitimately asks knowing she truly can and will help in any way. And most importantly, it’s done with confidence and great care. It’s nice to know that as a busy executive pastor, I have someone backing me up and worried about what’s on my plate. Although it’s only been a few months with my BELAY bookkeeper, it seems as if we’ve already been working together for years!
While I was originally on the fence with the idea of hiring an assistant, let alone a virtual one, I could not be more thankful for the advice and recommendations to “just check it out” with Belay. My fears/anxiety dissipated in step 1, and as the process continued, I realized that this crew of legit all stars were in it to match me with the single best VA they possibly could. The attention to detail, top notch communication and reassurance throughout made all the difference, and when matched with an assistant, who is truly kick ass across the board, the game changed for me and my business, and the wheels are in motion (after only 30 days) for a near future I wasn’t capable of envisioning a short time ago. While it feels like I’ve lucked out and more or less “won the lottery”, I can say that the team and process at Belay rigs the odds in your favor…getting to know YOU, and what YOU are in need of, to be paired with a (thoroughly vetted) professional possessing the skills, background and experience to kick the tires and light the fires. A true game changer, made possible by people who really care and are pros at what they believe in doing.
BELAY has been a great help to Living Stone Church and the business side of running a non-profit. BELAY and their bookkeepers have allowed our church to focus more on caring for people while also having the peace of mind that the financial side of the church is running smoothly. BELAY carefully hand-picked our team, and we have been so pleased with their services. I love the thoroughness of BELAY’s “matching” process between a client and a bookkeeper. I’ve joked with our BELAY bookkeeper that they matched us so well that I feel like she is my doppelgänger in another state! I have appreciated the check-ins from our BELAY relationship manager, too, as she ensures our bookkeeper is still a great fit for our church (which she is!). Our bookkeeper has coached us on healthy financial habits for our church, has gone line by line through our budget, has given us advice on areas we can improve, and has gone above and beyond on communication with me and our senior leadership. She is patient, flexible, professional, and truly has the best interest of our church in mind. I cannot recommend BELAY, their selection process, and their bookkeepers enough!
I am so grateful to have found Belay! I have been searching for the best way to hire a team member with strong administrative skills. What a great service Belay provides. I look forward to continuing with their services.
We were skeptical. It didn’t seem possible that someone 4 states away could pick up on our fast paced, complex work flow. And how would this person cope with our opposing personality and management styles? Our VA was selected for one of the partners but ended working for us both – and miraculously worked quite flawlessly with each of us. Melanie is a quick learner, responsive, personable, conscientious, and talented. She offered suggestions when appropriate and worked hard to help us reach our goals. Outstanding experience!
In title I am the CFO for a family of companies, but in reality I wear many hats. I found myself constantly trying to play catchup only to find that things never really got any better. I had heard great reviews of BELAY (eaHelp at the time), and decided to reach out. It took me a little while to fully appreciate all the areas where a VA could help me, but as soon as that light bulb went off, things really took off. I know that the things I am able to accomplish now would not be on the radar if it were not for my VA. The staff of BELAY did an outstanding job working to find a good fit for me and those tasks that I needed help with the most. Now that we have gotten the somewhat mundane under control, we are able to work through larger tasks that will help me in my role to help bring strategic growth to my company. I honestly can’t say enough good things about BELAY and my VA.
I LOVE my Belay VA! In just a few short weeks, not even full time, Rhiannon has gotten more done than any full time in house admin I’ve ever hired myself. I can’t wait to see what she’s able to do in the coming months and years!
Very professional service. Good communication, sometimes too much from a company staff member. Our VA was very quality. A bit on the expensive side compared to other sites.
I could not be more pleased with my VA Dara and my client manager Darleen! We have been working together for a year and the results from when I started this relationship have been staggering!
Dara has been like a right hand – she understands the vision of my businesses and the direction that my partner and I are moving. We have been able to work hand in hand on new and innovative processes to streamline our operating procedures, keeping us organized with more useful tools like Asana and making life much less stressful for me and my employees by taking initiative with upcoming projects. My VA has become more like part of my work family than a hired gun. My business partner and I could not be happier about our VA pairing!
Absolutely changed my life. My days are more organized and structured, and I feel better about the work I’m doing and pace of the organization overall. My VA knows me very well, and anticipates what my needs are before I have to ask. It’s like having a genie sometimes. Thanks Belay for the great work you do and for changing my life in the best way!
I have nothing but praise to the Lord and thanks to our bookkeeper, Jil, as we continue to tweak and mold our accounting processes moving through this year and beyond. Word of Grace has been seeing continued steady growth in members and in giving and outreach. We have a fledgling but thriving University Campus ministry, our children’s ministry is expanding, and our community here in Indiana, PA, is beginning to work together more and more. We are also seeing about a 10% increase in giving as it stands right now this year. These are just a few examples of the kinds of things that are beginning to happen which BELAY has been a great help in. The elder board of which I am also a part of is thankful for the service you all provide. Jil continues to be very flexible and willing to explain and accommodate me in any request I have had. She truly continues to be a pleasure to work with. Thanks to the Lord and to all that BELAY provides.
As a church plant, we had a great desire to have excellent bookkeeping and stewardship systems from the beginning. As the church grew, though, we had trouble keeping up with accurate information and keeping qualified bookkeepers part-time.
When we found Belay, it was the perfect timing for us to upgrade our financial stewardship systems to a level we could not afford locally. Our virtual bookkeeper has been an incredible blessing, meeting us right where we were at and helping us move forward to the next level.
The entire process took a few months, but has given us such a peace now to know we are operating with excellence and accurate information.
BELAY is excellent, highly efficient, and worth every penny they manage and save you! I highly recommend BELAY for any organization struggling to move their financial systems and process from good to great.
Hiring a BELAY VA has been a game-changer for my role as a ministry director! I’ve had help with taking care of cleaning up and clearing financial aspects of my job, help with better and more consistent communication with and from my team, help in communication to our financial ministry partners via newsletters and electronic communications, and so much more.
I like that this is a long-term relationship being formed and that these first few weeks are being spent learning our companies systems and processes so that in the future, we will work even better as a team.
Our office began using Belay earlier this year. I work in a fast paced very busy law firm and we were looking for help picking up some secretarial tasks as work flow increased at a very fast pace. They were quick in finding a virtual assistant to fit our needs with all the right qualifications and when there was a gap in assistants, Belay quickly stepped in and had a replacement within days who was just as qualified. The work product is quick, correct, and efficient and has saved me a tremendous amount of time and has been a tremendous help in picking up some of the slack. Her flexibility in her hours is an asset and is there at the click of a button when I need her to be.
Our bookkeeper, Stephanie, does a wonderful job. We are so pleased with her, and she is the perfect balance of professional, capable, and personable. We are very thankful for everything she does to make the bookkeeping smooth and accurate. She has been a huge blessing to One Place Church!
Our bookkeeper, Heather, has been a wonderful addition to our team. Even during the recent hurricanes when she had to evacuate her home, she didn’t skip a beat. We anticipated delays during this time, but she pressed on with timely financials and wonderful response time. That showed us just how much she truly cares about our team and making us her priority. We are grateful for Heather and BELAY.
We have loved working with BELAY and we were so fortunate to find a wonderful woman to add to our team. She’s been terrific and is not only an amazing administrative assistant, but she’s a true joy to work with. BELAY has been supportive and attentive throughout the entire process. It’s been a true blessing and we highly recommend BELAY’s services!
Director of Events
The Molly Fletcher Company
I have been working with Cher at Belay for almost 2 years! My productivity has skyrocketed, so well worth the expenditure. I am not a great delegator. The team at Belay really worked with me to get the most out of my VA experience. Thank you Cher and Belay!
I worked with my VA through Belay for short term need, and the entire experience with Belay was an absolute joy. My VA brought a new level of organization and productivity to my ministry and personal life. Belay did a fantastic job of matching us with one another and supporting us through this year of working together. I would highly recommend Belay!
I am so happy I found Belay. Their vetting process is amazing. They immediately found a perfect virtual assistant for me – Cindy – who became an integral part of my team as I was growing my law firm. Ashley Webb and everyone else I dealt with at Belay was a pleasure to work with. I highly recommend this company for anyone looking for virtual assistance.
Working with BELAY has been a wonderful experience. I put off the idea of bringing on an accomplished assistant for ages and was pretty nervous, to say the least. Sara has been nothing short of amazing. She’s accommodating, understanding, and makes me feel at ease knowing that I have an accomplished hand on deck to help me manage my business. I can’t recommend BELAY enough!
Our webmaster, Erica Gage, constantly goes above and beyond exceeding our expectations. From constant communication to turning around issues as quickly as possible to even adjusting errors prior to us or our clients knowing of them, Erica is amazing! The Belay team constantly adds value to our company and always delivers the highest quality of work and service. We couldn’t appreciate them more!
We were desperately in need of Exec. Admin Assistance but were not a place to spend the time and energy to find the right kind of person with the skill-set competencies and professionalism that we needed. Enter in Belay! From our first call inquiring of what they offer to developing an appropriate position description to finding a right match for the person to join our team, Belay has been excellent. I’m profoundly grateful for the ways Belay has provided someone with servant-leaders heart, has the professional skills we needed, and accessibility to move our team forward. I’m impressed with the ways their team serves us as a client. For anyone looking for assistance, contact Belay! They’re serving with excellence and for a Higher purpose. Two thumbs up!
As a brand new church start, we knew we needed assistance with bookkeeping. From a couple weeks before our January 2017 launch until now, BELAY has been our choice…and it’s been the right choice. Our bookkeeper, Kelley, is great. It’s her commitment to excellence, clear communication, and experience with the financial world that has created our positive experience. The southern charm helps too. Even when we’re not asked by other planters, we share our positive experience with BELAY.
It made sense to me to secure the services of a virtual assistant through BELAY as I have embraced how technology makes a virtual relationship not only possible but a great solution to a healthy work-life balance for both me as a client and my assistant, Candace as a contractor. She enables me to run a healthy team in a more organized way.
The two of us have a weekly video meeting to sync up, and we keep track of what is delegated in Wunderlist. She also sends me a weekly summary, and that is huge to help me to show the business owners the value of her support.
We’re just shy of two months in, and she’s already doing a great job – her work is good, turnaround time and responsiveness are all good. I really don’t feel like the implementation phase is extra work for me. I simply mirror how I manage my staff here with how I am working with Candace virtually. She does very, very good work, and her 10 hours per week is likely saving him more like 15-20 hours per week due to the usual continuous distractions in the office. I already see what a huge value she is to my life and the two of them together making their company run more successfully.
Sue is professional and continues to contribute to our team with new ideas to make us more efficient. I would highly recommend Belay.
I have been working with Hannah for a few months now. She is great! I am a small groups pastor and I was mostly looking for support on the admin side of things, but she has exceeded my expectations each step of the way.
I was expecting some relief from admin that would enable me to focus more on my interaction with my volunteer team members, but she has taken the lead on two MAJOR projects, also. Her presence also made an instant impact on my ability to lead in a greater capacity. Her eagerness to enhance not only my work, but our church’s impact has been the best surprise. From a few hundred miles away, she has quickly taken ownership of being a part of the team.
Belay has been fantastic each step of the way… Our relationship manager, Julie, has walked hand in hand to insure open communication was present from the start and her experience has help us avoid any growing pains we may have encountered elsewhere.
For the past 6 months, we have utilized one of Belay’s virtual assistants. She has been an incredible asset. Communication was very easy, and she took ownership of recruiting and special projects in a very short period of time. I loved having a Virtual Assistant! She represented our company well, and I had several applicants mention how much they enjoyed talking with her. Our time was also super efficient as it was fully focused on work. Belay did a great job of finding someone who was a good fit for me personally, and was an asset in helping facilitate our initial interactions. I will definitely use Belay in the future when I need additional help.
As the Director of a start-up local chapter of Young Life, a ministry with the mission of introducing adolescents to Jesus and helping them grow in their faith, I am responsible for the whole kit and caboodle– I’m the CEO, the janitor, the receptionist, head of sales, fundraising, volunteer recruitment and training, and the maintenance person. Responsibilities aside, I also struggle to prioritize and delegate. Partnering with Beth (my virtual assistant) has helped me strengthen my prioritization and delegation muscles. Some of the projects that I had always needed to do (but never got to) like monthly newsletters, a community prayer page, and an updated website (to list a few) FINALLY got done!
Lastly, after about a year of working with Beth, she has become less “virtual” and more “assistant” and ministry partner. This is perhaps the biggest reason for any lone CEO in any industry to hire a Virtual Assistant.
I have been working with my assistant through Belay for about 6 months now. The work has been exceptional. Not only has she been trained to give those virtual nods to let me know she received information or completed a project, but she is able to do a more thorough research job on projects I personally consider tedious and frustrating.
My primary reason for recommending the VA with Belay is my return on investment. In the first month that I brought her own I was able to devote considerably more time on profit producing projects and seminars. This means that I wasn’t giving my time to administrative tasks that do not make money, and cost me time.
My profit margins are three times what they were before I brought her on. Plus, I am able to invest in more marketing ventures and share better quality products that need my attention. I can better serve my customers and resource them with tools that I didn’t want to worry with before and I am confident that what she brings to my customers is every bit as good if not better than what I would give.
Research is also a huge advantage. She will network with other assistants and find what products work and why. She has saved me money by helping me replace products that were costing me unnecessary fees each month, and replacing them with higher quality and more efficient tools.
Finally the relationship I have with Belay has been consistently helpful. They have been tuned in to my needs and help resource my VA in every way so that she can help me best. This is by far a worthwhile investment.
Courtney (VA) is simply outstanding. We have improved so many processes and handoffs with out behind the scenes work. This allows our team to focus on delivering for our clients and putting their needs first. Highly recommended!
I am very pleased with Arleen’s work as an EA through Belay. Her skills went above and beyond what I hoped for, and Lisa did a great job matching us up with an assistant who understands our industry. The customer service Belay provides is excellent and I’d highly recommend the company to anyone seeking assistance with a busy schedule.
As a retired CFO (FootLocker, Yankee Candle, Cushman & Wakefield) at the threshold of my new business venture, I found myself needing business support. I was skeptical about obtaining the caliber of professionals recruiters had presented to me while a corporate executive. I learned of BELAY on the internet and engaged the services of one of their Virtual Assistants and have been so impressed that I went on to partner with 2 additional BELAY service lines (Webmaster and SEO). My book launches in (October 2017?) and with the help of my BELAY team, I’ll be ready!
BELAY has been a great resource for our business. Our EA has helped take the load off of many smaller but critical tasks that have bogged us down.
BELAY has been awesome. My VA, Melissa, is a perfect match for my business (& me). The level of proactiveness has been nothing short of amazing. Plus, the whole Relationship Manager / Client / VA dynamic makes for a smooth ride with the entire relationship with BELAY. The best decision I made was going through BELAY for my VA. I’ve heard a ton of nightmare stories with other companies, so happy to report I’ve had the opposite!
Working with my VA through BELAY has definitely taught me so much about my own weaknesses as a leader, but luckily my VA, Jen, has had the patience and wisdom to work with me as I grow. She has been wonderful for our studio. Her personality has been an incredible addition to our team and I’m so thankful for her every day!
We have been working with Belay for 8 months now and I must say it is better than I expected. Kim and Tesa have been a wonderful asset to our company. Kim is like a full-time staff person that lives in our phones and computers. LOL! She is definitely a integral part of our staff! I would recommend Belay to all who want to move into a sort of virtual way of doing “accounting business”.
My VA through Belay, Monique, has been amazing to work with and has freed up my time and attention to focus on the things in my business that need it most. Originally I brought her just to handle email. I love the way she represents me and my business to customers, but because she is multitalented and always game to try new things, she has helped me launch new initiatives and projects as well, including improving my social media presence significantly. Belay itself has been wonderful to work with as well. They spent time and effort to match me up with a VA who was a perfect fit for my needs, goals, and personality, and have continued to be a valuable liaison throughout. I highly recommend Belay.
Regarding our bookkeeping and payroll services, we honestly couldn’t have anybody better. We have the perfect people walking us through this!
BELAY makes my life as a pastor easier every week!
It took me a few weeks to get the hang of a virtual assistant. Once I came to trust in her skills, and learn how to communicate my need, it started to click. Here was a person who was extraordinarily efficient, multi-talented, super-organized, and eager to take things off my plate. And it is all done with a cheery attitude. It’s been great.
Working with Alexandra has been amazing. She is doing a wonderful job and is running at full speed. Having her on board has been such a huge help!
I’ve been forcing myself to get out of my comfort zone and I’m giving her lots of things I’d normally do myself.
Partnering with Belay has been one of the best moves we have made! Jacey, our bookkeeper, is extremely professional and skilled, and our working relationship is wonderful. I highly recommend working with Belay!
We have had a wonderful partnership with Carrie at Belay. She is very responsive and helpful and gets our numbers submitted in a very timely matter. We are thankful for the services that Belay offers and would recommend them to others!
I’ve been working with my VA, Kelli, through Belay for only a month and she has been an invaluable asset to my business. Kelli is extremely professional and I’ve gotten nothing but rave reviews from my clients and other business associates that she has been in contact with. She is truly good at the things that I don’t want to do or don’t get around to doing. Belay did a great job matching me up with a fantastic person who complements my work style and that makes my business better and more money.
I am beyond pleased with my Belay relationships! I can’t imagine trying to do what we are trying to do without your team. We are able to communicate and work over email easily and my VA, Monique, is fantastic at hearing all the details that I am looking for without circling back on things. Without her, the project we have been working on would not have happened. She really has been the muscle behind it!
The webmaster is doing an amazing job—and we are so happy with him.
I am so thrilled that I reached out to BELAY. These past 7 months have been a whirlwind. But because of your team, our work production is at an all-time high. The ministries we serve are happy with our department…that’s another win!
Thank you is not enough.
EA/Belay was great in setting me up with someone that could make immediate contributions to our team. They continually check in to make sure everything is going smoothly. It’s been a great help.
The matching process with BELAY is second to none. Jen has been the perfect match to not only working with me, but working within our organization. The skill set, attention to detail, professionalism, and response time that Jen exudes has freed me up to do what only I can do for our organization. I’m grateful to BELAY for helping to make the connection with Jen and to have her as an integral part of the team!
So grateful for the team at Belay. They improve the quality and focus of our local church. They are an essential part of our overall mission.
I appreciated how thoughtful BELAY (and EA Help) were in understanding my needs and matching me up with a great assistant. In the case where my assistant transferred to a new job (not a BELAY) she and BELAY handled it professionally and smoothly – and the impact on me was minimal.
I am (still) “in love” with my Virtual Assistant, P. She responds promptly, takes initiative, and gives me the feeling that I have somebody on my side, on my team, all the time. Kudos to my RM and BELAY – and much gratitude for the match! Couldn’t be better!
What a Blessing. The VA has freed me up to do so many more “critical” tasks to lead our organization. the team the supplied us with has been top notch and proactive. What more could you ask for?!?!
In addition, the work being done by Julie is SO MUCH BETTER than the way I was doing them.
My VA engagement with BELAY is better than I expected. My VA, Becca, is a super hard worker and highly flexible. I came to BELAY because I was short an entire IT department and she has dealt with the challenges like a PRO. Becca has done a great job of helping me manage my inbox while also teaching me some better ways I can manage it myself.
We transitioned all of our bookkeeping and payroll to Belay a year ago and it was not only a pleasant transition, but the weekly communication with the team and the quality of the work is phenomenal! I highly recommend Belay.
I’ve been working with Melaine from Belay now for almost 3 months and I’ve already noticed a big difference in my productivity and stress level. Melaine’s smart, flexible and proactive. Belay makes it easy and is there to be a resource whenever needed.
I’ve worked with Belay for several years now and had great experiences each time. Right now, I’m working with Rachel and Suzanne who provide EA services and bookeeping. Both are amazing.
I’m proud to recommend Belay to my friends. The onboarding process is smooth.
I was happy to make the referral to BELALY – Ya’ll will find Blake is a great person to work with. I am happy to see he will be freeing up a good deal of his time now to have someone else sweat the small but important stuff. Erica, my BELAY VA, and I have grown what’s a very good working relationship. My team views her as part of us. In fact, last week we had our retreat for the team and I flew Erica down so she could participate for real. This was the first time we actually met face to face without a video conference for help.
Your organization is a great tool, resource and answer to prayers. Please tell the team there what they do is meaningful to a great many people, even those not directly working with the VEA’s.
I’ve been working with BELAY now for nearly two years. I have two amazing and talented VAs; both Lindsey and Greta have been an integral part of my team from the beginning. Making the decision to bring on a VA (or 2) has unlocked so much potential that I have literally experienced months of double growth…back to back! I wanted to share how this relationship has truly torn the roof off possibilities for me and my team. I have faith and confidence that you will have the same success as BELAY puts all possibly practices in place to ensure success. Definitely consider this if you have hit your barrier to growth.
When our established, brick and mortar based team had an assistant vacancy emerge, we tried something new and hired our first virtual team member. Thanks to the professionalism, high capacity in execution and unwavering resourcefulness we are raving fans of Belay and Tannis. Through Tannis’ rock star level assistant work, I have new levels of contribution in leading our team and a clearer mental plate.
Over three months into the partnership, Belay has exceeded its reputation of hiring and making great client/assistant matches. We recently started working with a second VA and have had an equally awesome experience.
If you want the best, go with Belay.
I’ve been working with my Belay VA for a little over a month. I couldn’t be more pleased with the process, even this early into our collaboration. Belay is very intentional with the VA matching process, and they did an outstanding job of connecting me with the best VA for my personality, strengths, and weaknesses. Lauren has become a key integral member of my team! In the era of digital collaboration tools such as G Suite, Zoom, Slack, and ToDoist, geographic barriers have been a non-issue. Her professionalism and skill have improved productivity for myself and my team. Her organization skills and task-focused work have moved both myself and my team to new levels. Very grateful for Belay and Lauren!
Adding Jennifer to my team has been a tremendous benefit! She is very skilled and able to jump right in and was up to speed in the blink of an eye. I am amazed by what a great job Belay did at finding the right match between! In the first month I already have less stress and have been able to better focus on the important tasks. I highly recommend trying out Belay!
Natalie is simply amazing. She has been priceless in helping me develop an infrastructure and digital platform to launch my business. I can’t put into words the value of the calm assurance of knowing that I have what I need to make my vision a reality. The elegance of our relationship manager Darlene and her timely contributions have been an amazing experience. Thank you Eahelp!
I’ve been working with my current EA from Belay, Dana, for 10 months. She is smart, personable and resourceful. As CEO of a consulting practice, it’s vitally important that my client interface be seamless and positive. I’ve gotten glowing reviews from my clients on Dana’s professionalism and responsiveness. Dana has been able to help me with a wide range of needs, but what I value most is her unwavering positive attitude, personal integrity, and dedication to finding me a solution that works for me.
What I would like to know is how are paychecks handled if you become a virtual worker for Belay? Like, if the company is in one state, and me (the employee) in another, and the client is in yet another state, which state determines what state/unemployment taxes are taken out of my paycheck? How does all that work?
Thank you for your question. We like to keep it all as simple as possible for our BELAY contractors and our clients. We’d be happy to give you more information, please email us at email@example.com, or call us at: 855.552.3529.
I’ve been working with eaHelp/Belay a year or so now and the experience has literally transformed my life as a CEO. After just a month it felt like, quite literally, a weight had been lifted from my shoulders and I’ve since been much more productive, relaxed and able to add more value to our enterprise–which has enabled us to create more value for our stakeholders. Jodie French, my virtual assistant, could not be any more reliable, efficient and supportive. I consider her a critical part of our team. I’ve been so impressed with the service that we’ve added another virtual assistant to our team and I’ve recommended the service to others.
I have been working with my EA through them for just over a year. Heather has become invaluable in handling so much of the administrative stuff that was choking out my time for income producing projects. There is a night and day difference in the way I spend my weeks and the speed in which my year end accounting is ready to hand off to my CPA. Yay, Heather!
My first experience with a Virtual Assistant was with Belay when they were eaHELP. My full-time, on-site assistant was looking to step into another role but she was my right-hand and I had no idea what I was going to do until she mentioned that she had heard about a company called eaHELP. We did some research and decided to put our confidence in what looked like a miracle of a matching process. I have never been more happy with that decision. It was critical for me to have the individual in this role be a great team fit for the atmosphere and to also fill the position in an efficient manner to utilize the given hours and get all tasks completed while also showing initiative and take things off my plate. The matching process was perfect both in personality and working style so much so that 6 months after my first VA, Kara, started, I added on my second VA, Morgan and they work wonderfully as a team. If I ever needed any additional assistance, I would not hesitate to put my trust in Belay. They know what they are doing and their VAs are top quality.
When I first started with my virtual assistant, I was worried that I wouldn’t have enough work for her to do. Now, one year later, I can’t imagine my world without her help and guidance. Katie has become a vital part of our church community, and most people are shocked to find out she lives in another state! I’m so thankful for Belay and the work they’ve done to help make this relationship flourish.
I’ve been thoroughly impressed by our partnership! My VEA has brought a ton of lift and organization to multiple areas of our organization and to my personal leadership. I’m thankful and would early encourage their involvement in your organization
It has been a little over 2 months and so far my EA has been surpassing expectations. We have been able to introduce Rachel to new parts of the business – beyond the scope of her initial role and it has gone very smoothly.
Her work in excel has been spot on and most recently her help in building a new square space page has been great! I hope to see us mutually improve this over the next two months as she gets more and more access to the business.
My assistant, Teresa, from Belay has been a gem! She has freed up my time as a Pastor to focus on people while she takes care of the logistics of scheduling meetings, follow up calls, and any other admin projects that always come up. My only regret is not getting an EA sooner than I did. It’s been just over a year and my EA is now transitioning but Belay is vetting and working the details of finding a new assistant (which takes a lot of time that I don’t need to spend doing) so we don’t skip a beat.
BELAY (eaHelp) did a great job of pairing with an EA that was perfect for me and my ministry. Utilizing an EA as a youth minister is not common in my field, but we have found it to be a wonderful decision. Our EA is an invaluable member of our team and I am thankful for this company placing her with us. I would highly recommend BELAY
eaHelp/Belay has been awesome to work with. Kari not only picked up our company processes and culture fast, she immediately freed up my time to focus on what is important both professionally and personally. Kari has also been working with my team on various projects. I look forward to continuing to grow with Kari.
very happy with both my VA. after so many years are. becoming a second me. because of the peculiarity and the foreign aspects of my business many tasks i still need to handle myself, but i managed to delegate many of the domestic ones
We have been using eahelp for past few years after losing a very competent admin. assistant in the office. The transition to eahelp was great and the VA assigned to our team was a really good fit. At this point we work really well together that I sometimes forget she is virtual. I would recommend a VA and Belay (eahelp) to anyone struggling to find a competent assistant.
I have worked with my EA for almost a year now – Rachael is an asset to my organization and I can’t imagine what I would do without her! She shows initiative, takes on new responsibilities whenever she is asked and is a pleasure to work with. We all appreciate her can-do attitude and ability to get things done.
My VA stepped in when my business was in crisis mode. I’m happy to say she has been with me for over 2 years and we are a well-oiled machine with the processes and systems she has set up. The best part is, for the first time, I do only what I love in my business: coach, develop programs, and lead my team and worldwide community. My VA handles everything else so I make money while enjoying my business and a richly rewarding personal life.
I give eaHELP/BELAY my highest recommendation and happily refer colleagues to them.
Belay has been a great asset to our work. We’ve been with them for about 4 years, and the service has been great!
Christine has been great. She jumped in when I was in the middle of a whirlwind of travel and sorted it all out. She’s fast, fun, professional and has allowed me to grow my business. Just what the doctor ordered. And the customer manager, Lucy, is great. She made sure I got the right person and we work together without a bump. I’ve had ten virtual admins through the years and it has never been easier than with her help.
Brittany has been an incredible help and has freed me up to do more of what only I can do. She is personable, responsive, and teachable and is quickly becoming a vital part of our team.
As my agency grew I knew I could no longer do it all myself. My relationship manager from EA Help made the process so easy. I have used them to help my scale and grow my business and it’s made my life so much easier. I’ve had 2 VA’s and now just brought on a writer. Wonderful service, amazing people, great results.
My assistant Deidra has been such a blessing and a god-send. She’s super-pleasant to work with, eager to find new ways of helping and even feels blessed to work with our nonprofit! She’s gone above and beyond the call in so many ways and I can hardly say enough good about her.
My EA, Monica, is a total rock star. In just under six months, she’s made herself completely indispensable by working to learn the intricacies of my industry, as well as my particular business. She’s honest, professional, responsive, and always goes above and beyond to make sure our clients are well taken care of. I can’t recommend this service enough – it’s expensive, but so, so, SO worth it.
I’ve only worked with Cheryl for a couple of months and after adjusting to communicating via phone and emails, I am finding the service and Cheryl’s skills helpful. I like Cheryl and she is very flexible and willing to help in any way she can. My challenges are in having the time to sufficiently train her to do the various tasks that need to be completed and the organization it takes on my part to prioritize the tasks and assign them timely so that she will have time to complete them before I need them completed. The experience has been good and as we continue to work together and she becomes more familiar with more aspects of the tasks that need to be completed, the relationship will be even more useful. Belay is a valuable service and Cheryl skills are very helpful.
My EA Samantha is a total rockstar – I’m so grateful to have been paired with her! Although eaHELP/Belay is more expensive per hour than I was planning to spend, it has been totally worth it.
As I approach my one-year anniversary with BELAY, and our 10-hour per week EA, it is very easy to look back over the past 12 months and identify huge progress with our ministry on so many levels. Laura is doing a fantastic job in freeing me up to do what only I can do with regard to creative content, music composing, meetings and planning. She is a true professional with her administrative and task management expertise, interacting with and serving others, and overseeing my email and calendar.
Lyndsay has been a key to the rapid growth of my business. Her level of professionalism and knowledge is well beyond the description I was provided. Talk about under promising and over delivering. She’s freed me up to chase new clients and add scope to existing ones by being able to independently work on multiple projects at once and make excellent decisions. I highly recommend BELAY executive assistants.
I have worked with a number of different VA firms and Belay has been the best. Really took the time to understand my needs and checked in throughout the process to make sure that it was the right match. The VA that they assigned to me has gone above and beyond the call of duty. Can’t imagine life without at this point. Thanks!
I finally made the move to contact Belay (well, EAHelp at the time) and enquire about hiring a VA. My initial discussion with one of their team members helped my clarify my needs and what I was hoping to achieve by doing so.
The process then went to an advisor who identified even more precisely what I was looking for. There was even a form for that!
Finally, I was matched with Robin, my favourite VA 🙂
What is notable is the effort in analyzing my needs, and in matching a candidate that would fit naturally. After 3 months, I can confirm it went very well for me.
There was a followup meeting 2-3 times in 90 days, and I suspect some coaching fro Robin along the way. the Belay touch maybe?
Go for it, you will not regret it!
EA Help was exactly what I needed. They worked hard to identify exactly what I needed and found a perfect virtual assistant. It has worked even better than I expected and the support and follow-up has been fantastic. Have a great virtual assistant that operates a full-fledge team member with our staff. Have not missed a beat and saved a significant amount of money.
I have been working with my EA, Diane for over two years now. She has been an asset to my wealth management business in many ways. My clients love her, and she keeps me organized by being reliable, professional, proactive and creative! She knows what I need before I do! My business has continued to thrive, and Diane is an integral part of that!
I was matched with a perfect EA, and she is now an essential part of my team. The communication has been great, and the process couldn’t have been any easier.
EA Help worked hard to make sure we worked on developing a relationship that worked, and it made all the difference in the world.
I have had the opportunity to work with eaHELP for a year now and I have loved it! From their process of finding the RIGHT VA to their approach of building and strenghthening the relationship with the client, I cannot recommend eaHELP enough! My VA, Lynn, has been instrumental in giving me back many hours of my life so that I could focus on the right things. She has been more than someone to handle “little things”, rather she has helped in massive ways and handling major projects for us. If you are thinking about bringing on a partner to help grow your company, look no further than eaHELP.
This experience of working with three different eaHelp professionals has transformed our workflow to make each of us so much more productive. Now we wonder why we did not connect with eaHelp sooner!
As the Executive Director of a non-profit, the number of moving parts I am responsible for is overwhelming. Bringing aboard a VA from eaHELP is changing everything for us. Alison integrated into our team seamlessly and has taken an enormous burden off my plate. She manages everything from the financial statements to our content calendar and a myriad of things in between. I am thrilled with the ‘matching’ process eaHELP provided. Not only did they match our personal and professional backgrounds, but somehow, they matched our personalities! This allows the relationship to work with such ease. Her ‘calm-and-steady’ balances my ‘full-throttle-all-the-time’. Her strengths compliment mine and vice-versa. It’s a great fit and assures me that the eaHELP on-boarding process certainly works. I look forward to a long and productive relationship with Alison. Our organization is stronger, and ultimately, our mission will be more fully realized because she joined our effort. I couldn’t be more excited to have her as part of the team.
I’ve been working with my eaHELP EA for a couple of months, and she’s a total lifesaver. She’s smart, quick, proactive, and outcome-oriented. The matching and onboarding process was quick and successful. She’s a great fit for my personality and professional circumstances.
We have been very pleased with our EA Arleen. She is technologically savvy, and helps with marketing, electronic file management, website maintenance and many other tasks that demonstrate a higher level of skill than I expected. Value from an EA was one of my concerns, and I can say with confidence that she exceeds all my expectations.
I consider Arleen to be another member of our management team after only a few months. She works hard to provide assistance to all the members of our team and has definitely made our company better. Lisa at eaHelp has been easy to work with administratively and I’m a very happy customer.
The first 30 days working with my assistant Kari from eaHelp has had me thinking, “why didn’t I do this earlier?” The on-boarding process has been easy, Kari has been very quick to pick up the flow of our company and tasks that I normally had to fit in at the end of the day are now being taken care and done better than myself or a team member could do. I look forward being able to focus on my ONE Thing time to really grow my business and allow Kari to support me in other items that still need to be completed but are not a top priority.
EAHelp is an asset to my company. Really appreciate my VA Nicole, she has single handedly made my business thrive in 3 short months. EA was professional from the start and made me completely comfortable with the process. Thanks EAHelp.
I’ve been working with Rachael, my VEA from eaHelp for just over a month now and I couldn’t be happier! The process use by eaHelp for determining my needs and identifying the best VEA match for me was painless and their selection couldn’t have been better. Rachael is a great asset and member of our team. My entire experience has been fantastic working with eaHelp. Thank you, thank you, thank you!
We are apparently the aberration with our experience of eaHelp but it seems important to let you know so you can make an educated decision.
We are an online personal development company who specializes in the empowerment of women. We rely heavily on VEA’s (also called VA’s) for the success of our company.
In conclusion, we wasted 10+ hours, over $1500 in contract negotiation (legal) fees and 3.5 weeks with a company who was disorganized, told us conflicting information and was quite unprofessional.
For 3 weeks eaHelp dragged us along through the onbaording process telling us “Great news! We broke our standard protocol (wink) by exploring our arsenal of available rock start EAs and…. We have her!”. With that assurance in place and after being told to send any contract changes we had, our company spent a lot of money on attorneys fees to negotiate their contract (their contract is very one sided in their favor and is not well written).
After telling us they would get the contract back to us “tomorrow” over and over, they finally sent us a contract (a week late) with the following note: “Contract Negotiations: All request have been met except this one recommendation”. Except the reality was, it was a completely *different contract* and the majority of our changes were in fact not included. So, now I had to pay more money to have my attorney re-review their new contract and submit it. Never did a manager contact us to negotiate this or discuss it with us. It was very frustrating.
When we sent the changes to their *different contract*, they called and said they could not help us and to find another company. So, I insisted in talking to a manager. She agreed with the bulk of our changes. I agreed with two she needed to keep in place. Then, the next day, when she was supposed to send me the revised contract, she called to say they couldn’t help us because the VEA skills we wanted
So, we wasted 10+ hours, over $1500 in legal fees and 3.5 weeks with a company who was disorganized, told us conflicting information and was quite unprofessional.
As for the contract specifics, read carefully what you are signing. They require that they auto charge you every month (no approval process, you are powerless as a consumer) and if you are 6 days late, they charge you 3%!! That is unheard of in the industry and a very expensive remedy. Other issues include: if they make a mistake and you dispute it, you still have to pay it plus all new fees and they have no accountability to solve the problem for you and you have no dispute resolution other than mediating in Georgia (make sure you ask for an offset which means they take it off your bill while they research what happened).
With as many positive reviews as this company has online, my guess is the VEA’s ask their client to post a positive review because they get rewarded inside of eaHelp.
They treated us pretty poorly. Perhaps this review will encourage them to look at some things that are broken in their system.
We are sorry to hear you were frustrated with your eaHELP experience. It is never our intent to have a long, or confusing process for our potential clients. Our sales process has served hundreds of client well since our inception. We hear your feedback and appreciate you giving it. We are humbled by your experience, and will ensure to be more mindful going forward.
At the same time, we are grateful for the many generous positive reviews, as we feel it represents our desire to serve with excellence. Please know we do not reward positive reviews – any opinions shared are fully voluntary. We apologize we were unable to meet your expectations and wish you well in your future business endeavors.
Finding eaHelp was a game-changer for our team. Lauren has been a pleasure to work with. She provides weekly support for office/managerial tasks that has enhanced my workflow. I highly recommend eaHelp as they work with each customer to find the best fit in an EA!
eaHelp is the best investment you can make. Our small 501c3 needed help through a major transition. We also are a totally virtual company, with clients across all 50 States. Not only did eaHelp match us up with folks that could do the work we needed done; but the assistants are great at offering how to make things more efficient, keeping me on track and basically being more helpful than I could have imagined! I went from “drowning” to “swimming”!
eaHelp came very highly recommended by someone I trust in my industry. Having run my own small business for 10 years, it was (passed the) time that I hired some consistent support staff. After a few months of working with EA I’m so so happy I did. My EA, Sabrina really kicks butt. She’s on top of and ahead of things always. She’s introduced some incredible tools into my workflow, helping me get things done that were, for 10 years, just in my head. It’s going to take some time to really carry out the things we are doing, but I know that had I not hired EA they would have probably remained “ideas” in my head, not things that were actually happening. After 10 years I burned myself out. And then I got complacent (different than lazy). Enter my choice to hire a virtual assistant and hooking up with the right company, eaHelp, and I’m really back in business again!
I have been working with Erica, my VEA, through eaHelp since October 2015. This has been a fantastic experience from start to finish. She plans my travel arrangements, sorts through my email, plans meetings for my study group, does a great deal of research for other business processes that could be delegated to others that I would have to research otherwise myself and even handled some personal things for my family (getting our Christmas Cards out to family and friends). I would not be nearly as efficient without her and she provides timely advice to me that has been without measure. I would have a very difficult time not working all the time without her help.
I’m completely happy with my relationship with EAHelp. They found the perfect person to work with me. As a small business owner, there is always more work than time and Tara has helped me with taking tasks off my plate, keeping me organized and providing fantastic ideas in the area of vendor relationships and social media. EAHelp is always open for feedback and take pride in keeping a professional relationship with clients.
My first experience with EA Help was not an ideal fit BUT that is what makes EA Help so good. They worked with me to ensure I did get the right fit. No awkward conversations and transition. I LOVE their personalized service and care for each client.
eaHELP may have saved my life. I know that sounds dramatic, but I’m not sure I could have kept my head above water without their help! MY VA is the best Executive Assistant I have ever had…and I have had a few. Thanks eaHelp for saving me!
I am one of those idea people who can’t seem to finish anything and approached eaHELP when I was about to fold (or be forced to fold commitments) under the pressure of too many (rather large) projects and commitments.
eaHELP was amazingly thorough in understanding my needs, my person, and my situation, and was clearly committed to finding a fantastic fit in an assistant.
I’ve been with my assistant for about six months now, and can’t imagine life without her. Best of all, things continue to improve through the involvement of our relationship manager and through her having access to an amazing range of other assistants she can go to for any new territory we’re navigating.
Though I’d like to increase our hours, we’re still at five hours per week. Even so, I feel that five hours has purchased my life and sanity. I can’t praise eaHELP highly enough!
We started our company in 2010. We first contracted with eaHELP in 2013 at a bare minimum – 10 hours a week – to assist us with travel, minor bookkeeping, calendaring and to help us put systems in place. That grew to 15 hours, then 20, as our business grew. Our trust in our EA also grew – and our confidence in eaHELP to have our back, particularly as we transitioned from one EA to another. Fast forward to 2016 and our reliance on our EA became clear as our company had gone from (literally) Mom & Pop to a going concern with several employees and contractors in multiple states. We contacted eaHELP to explore our options for making our EA a full-time employee of our company, negotiated pleasantly and signed off on the deal to bring our assistant onto the payroll. If that’s not a ringing endorsement of eaHELP, I don’t know what is. We can’t recommend the service highly enough.
I have been working with my EA through EA Help for a little over a year. When I first started the process, I wasn’t sure how it would work with someone working in another state. I did not know what to expect, and I could not have been more pleasantly surprised than I was. My EA is amazing and has helped me tremendously over the past year. I highly recommend EA Help, they did a great job matching me up with the perfect person for me.
I have been working with my EA, Jennifer for almost a month. The EA team did a great job on matching Jennifer and I up with each other. I am absolutely thrilled with this new partnership and how much she is helping me daily. Jennifer is amazing on so many levels. She is proactive in looking through my calendar to see what all she can do to take off my plate. She has already made a huge impact on me and my business. She is very resourceful and has already jumped into taking over a number of functions that used to be on my “to do” list. Thank you Jennifer!
We have been using our EA for about a year and she has been fantastic. Very satisfied.
I have been working with my EA for a month. I wasn’t sure what to expect but Lindsey is wonderful! She takes the initiative and is lifting a huge weight off my shoulders. As an executive director of a non-profit, it is so helpful to have her on my team freeing up my time to meet with partners, donors, and handling all the other aspects that I can’t easily outsource. I don’t have money in the budget to add more staff, so this is an ideal cost-effective arrangement. I have really pleased by the support offered by eaHELP.
I’ve been working with Shellie, my EA, for over a year and she has exceeded all my expectations. She brought with her some skill sets I did not know she had and, if I had known, would not have expected to need. We are now using all of them. She has relieved me my many things I thought only I could do and she does them as well or better than I. She is pleasant to deal with flexible. She has figured out more by osmosis than because of direction from me what tasks have priority or urgency. I consider her a team member and am looking for more ways to utilize her. Could not get along without her.
I initially looked into EA Help two years ago. It wasn’t the right time to start and I thought it was a little pricey. Two months ago I looked at it again and figured I would give it try. I have had my EA for 30 days now and it is going great. I wish I would have started sooner. I could not be happier with the way this is working out with Jill. She has already helped lift the burden greatly and it has only been 30 days.
Our relationship manager Lucy and eaHELP recently matched us with our new EA Kristi. The results have been amazing with regard to getting up to speed quickly, work accomplished, professionalism and passion for excellence from both Lucy and Kristi. I highly recommend eaHELP to anyone needing a part-time EA.
eaHELP matched me with my first (and only) virtual assistant (VA). Tamara is a miracle worker. Our experience with eaHELP has been a 9 out of 10. From day one, Tamara has been proactive, assertive, professional and intentional about connecting with our on-site staff. Our organization is stronger because of that effort. So much so, we have added another eaHELP VA to our team. We are thankful for eaHELP and the great people they have sent our way.
I’ve been with eaHELP for just a couple of weeks and it already feels like a weight has been lifted off my shoulders. As a result, I’m now more relaxed and spending more time on things that will help our enterprise be more effective. I’m also seeing positive ancillary benefits to my entire team.
The entire process: from research to vetting to engagement to matching to orientation to startup has been near flawless and is obviously the product of great design and professional execution. Most impressively the eaHELP team is able to accomplish all this with a friendly, warm and welcoming attitude.
In particular, I’d like to recognize Gracie for personalizing the process and helping to ensure that our partnership got off to a great start. And of course I am delighted with Jodie, my virtual assistant, who is a perfect fit for me and our culture and is already a valuable partner.
To folks who are considering this: Just do it. Just do it. It’s not a risk at all, in fact you are losing ground by not having this kind of support.
I’ve been working with Sara for over a year and I cannot imagine life without her ever again. She has been the most professional, forward-thinking, proactive, efficient, clone/extension of me I could ask for. The support I’ve received with eaHelp has also been top notch. Thank you for all the teamwork, eaHelp!
I had a long list of what I wanted in an admin. I’ve worked with other virtual admins through the years and found the screening process difficult. I just don’t have a big enough network around the country to find the perfect person consistently. Admittedly I paid a lot less than I do now, so I hesitated to sign up with a service. My best friend had been using EA Help and he said that he thought he got more done per dollar than I was getting so I thought “why not try it for a year”. EA Help did great. I won the lottery of admins. She is worth every dime.
My EA from EAHelp has been incredible. Kimberly has done an incredible job of integrating with our team and taking things off of my plate so I can do with what only I can do. I have thoroughly enjoyed working with her.
eaHELP has been a significant game changer for our organization. In fact, our VA, Ellen, has done an incredible job of learning our culture, our values, and our voice. She has gone above and beyond every single one of our expectations. I have been very impressed with the service that we’ve received from eaHELP. The staff at EA certainly did their research in finding us an incredible VA. You should seriously consider finding out how eaHELP can make a difference in your organization.
I’ve been working with my EA Natalie for about 3 months now and it has been great. I’d worked with a number of VA firms previously and can pinpoint the thing that makes eaHELP superior to every other service I’ve tried… the care and attention they put into matching the client and the EA. My eaHELP Relationship Manager Lucy spent a lot of time understanding me, my needs, my working style and my company’s culture. She then screened multiple candidates before matching me with Natalie, even going to the level of making sure we used the phone and computer operating systems so we were compatible from a technology perspective. As a result, Natalie and I moved quickly to a trusted, effective working relationship and I couldn’t be happier.
Working with Patty has been one of the best additions to the business in a while. eaHELP’s process and people are fantastic. It didn’t take much time to get up and running and before too long Patty and I were working together like old pros. It’s not just about “saving hours” or taking things off my plate… the sum is definitely greater than the parts and the results are compounded through the expertise of Patty and eaHELP.
I first looked into eaHelp at the recommendation of Michael Hyatt, whom I respect very much. Then I discovered this website and took the time to read every.single.review – good and not-so-good… The day I called and setup my first interview, was the day I made a VERY WISE decision! In less than 2 weeks and I PERFECTLY (and I do mean perfectly!) matched with Kelly…. She has been an ABSOLUTE DELIGHT to work with. She went to work immediately to relieve the load I was carrying. She then helped me set up WISE processes to improve efficiency… There’s not enough space to write all the benefits I have personally experienced in the growth of my business. THANK-YOU EAHELP!!!
It’s only been a month since I started working with my VA from eaHELP but we are already seeing positive results. I can’t wait to see how much better it gets as we continue. eaHelp paired me with the perfect VA in Bethany, they are eerily good at matching people up. If you’re considering hiring a VA, eaHelp is the way to go!
I have been working with eaHelp for about 6 months now to great success. Lucy, my Relationship Manager screened potential EA’s and found a perfect match with myself and Shaun. From the first video conference introduction, it was apparent that Shaun had the experience and motivation to ensure we were successful together. She has added back hours to my week, kept me organized, found ways to improve my productivity and been a pleasure to work with. She started out just supporting me and now provides support to my whole leadership team. I could not be nearly as confident in my ability to meet my goals without the help of Shaun and eaHelp.
A colleague told me about eaHELP at a conference in September. After going through four “assistants” who were really not qualified as true EAs, Pamela at eaHELP came on board with me in October and instantly changed my life. Initially at just five hours a week, she was easily saving me more than five hours of my time. She makes me more productive and clears the runway of debris so I can fly! Additionally, I think executives who are trying to do administrative things themselves, but not really being able to manage calls, appointments and follow up well, consider the reputation you may be earning for yourself as one who is unreliable or never follows up as promised. Pamela’s management of my calendar, inbox and more makes me look good because I’m not missing or forgetting important follow up. I look forward to adding additional hours for Pamela this quarter so I can focus on what only I can do to grow my business.
eaHELP is literally changing my life. I went from being overwhelmed and unable to do anything well to now being able to dream again! This is essential in my role as the leader of a fast-growing non-profit. My EA, Lyndsay and I have quickly developed a great working relationship and have also become good friends. The support that eaHELP offers is better than I expected and I have already recommended to several other leaders!
eaHelp has been an incredible blessing to my ministry! After 8 years with an onsite assistant, I decided to try virtual support. After several months, I couldn’t recommend it more. The eaHelp process is incredible, the team values customer service and the on-going support and contact is beyond what I expected. Also, my VA is incredible and her support has our onsite team think differently and function more effectively. As an Executive Pastor at a multisite church with 5 campuses and over 6,000 attending, I would highly recommend eaHelp to support your team!
I’ve known about MAG and eaHelp for awhile. As a matter of fact, a member of our leadership team was already engaged with them and had given rave reviews about his assistant.
As a sales team leader, I was swimming in administrative tasks and had to make a choice between hiring someone full time or taking on a Virtual EA who could focus their time on those needs.
I have been impressed with the whole process of interviewing us and then working hard to find the best fit for our team culture and personality.
Any doubts that I had about a virtual assistant have been quelled by Jessica, our virtual team member. In her first couple months, she proactively jumped in to take major things off the plate of the team and everything that she does has a high level of excellence and pride associated with it.
I’ve now adjusted my contract to have her more hours each week because of the painfully obvious ROI that she brings to the table.
I highly recommend MAG as an organization and EAHELP as an incredible service that can open your eyes to what is possible when your burden of the every day is reduced.
I was fortunate enough to meet Bryan and Shannon Miles personally and learned about their company from them. The vision and mission was very inline with my own beliefs as an entrepreneur and that got my attention immediately. I had never really considered a VA, I really did not think it would fit my needs and I have “control issues”, so not being able to monitor an assistant in person was outside my comfort zone. I did the research, talked to people who were using eaHelp and spoke with eaHelp again. I decided to take the plunge and I am very pleased with my results. I will never go back to my pre-eaHelp world.
My VA, Stephanie, is wonderful and the on-boarding process is extremely thorough. The manner in which eaHelp pairs executives up with a VA, using personality test, etc, is vital, I believe, to the success of that relationship. Stephanie and I are yin and yang, thankfully. I am total Type A, ping ponging around constantly, 100 ideas before coffee in the am and I hate details. I am a big idea person, not at all detail oriented and thankfully, Stephanie is. My schedule is hectic, at times so busy sleep is a luxury and at times, super slow and quiet. Stephanie has been perfect handling these fluctuations and helping identify ways she can help me. My team has been able to implement her into all areas of our company, helping proof and compile employee handbooks, assist our CFO and GM in various ways and her ability to bounce from project to project is a true blessing. Not having her in the office is actually a benefit: no office politics. We chat by phone, text and email all week long and she is always responsive and quick to get me what I need to be productive and successful.
The cost is higher, yes. However, when I am trusting my personal and financial information to someone, I want them based in the USA and fully vetted. The technology they utilize offers additional safety features to keep you within your comfort zone easily. I also wanted an assistant that was fluent with the programs I use and online technologies and they delivered someone that exceeded my expectations. I continue to be amazed how much we can accomplish together via cloud, etc. In this case, you truly get what you pay for and when I compare this cost with an in-house assistant, I am saving thousands of dollars and I did not have to do the ground work myself.
Additionally, I am learning to let go of the “stuff” more and more with my VA’s help and Stephanie has been vital in that shift for me. Now my email is organized, calendar correct, deliverables on time, flights and hotels handled, contracts done, research all completed and organized, customer followup and gifts completed and on and on. There is really nothing Stephanie does not help me/my team with and her performance is consistent and accurate, which in my world is absolutely essential.
I really cannot say enough good things. In my travels, eaHelp has a excellent reputation and seems to be the go to for entreprenuers and execs nationwide. Try this service. You will be thrilled you did and you will have the time to focus on the important things in your life. Be warned though: the only limitations I have found have been my own!
My EA, Amy is a fantastic team member. She is very intelligent, responsive and creative. Thank You eaHelp for AMY.
I’ve been working with my EA from eaHelp for a little over six months now. Karrissa has been wonderful and made me more productive. The process of matching me to my EA was fantastic and I’m not sure if I ever could have found a better match on my own. eaHelp made sure to find someone with not only the technical skills to help with my business, but also someone with shared hobbies and interests. It made it much easier for me to trust and delegate to Karissa knowing that she had the technical skills but was also the kind of person I wanted interacting with my clients. I’m looking forward to increasing her hours as soon as I can.
As a first time small business owner, and a solo-preneur at that, Teresa has been a life+sanity saver. I tried doing it all myself at first and found eaHELP when I was basically drowning (12 hour days were the good ones). ehHELP first hooked me with their matching process and their ability to hear about the unruly state of affairs and to recommend an approach to assistance that really suited my needs and bring me long-term relief.
Enter Teresa, with her complementary skills and personality that fits splendidly with mine.
Fast forward 90 days.
Where I had created chaos, she has transformed it into order. I finally feel like I’m on top of everything and I’ve suddenly got…wait for it…free time! I hardly know what to do with myself.
It would have taken me years to accomplish what Teresa helped me establish in a few months, and I would have been much worse for the wear.
Now that things are stable and we can exhale, I’m so excited to see what we create next!
I had not had good experiences with assistants in the past so I thought that having an assistant would just provide me with more work not less. eaHELP said they’d find a great match for our company and they did. Kelly stepped right in and started to identify areas of need in the company as well as handling the day to day things so that I was not wasting time doing them. Thanks to eaHELP, my company has another invaluable asset. I truly do not know what I would do without her.
EaHelp has been a great benefit. Carol, my VEA, has reduced my workload significantly and is always looking for ways to help free up more of my time. From simple calendar and email management to setting up better processes that enable better organization and tracking, participating in our staff meetings, preparing close out documents, etc. I can’t say enough nice things about the services that she provides.
I recognize that while most people here are in the ministry business, I am in the construction business so my needs in a VEA are slightly different. EaHelp did a great job of selecting a candidate that had experience in the construction field and the “up and going time” was a virtually none existent.
I just started working with EAHelp a few months ago after working with two previous virtual assistant firms. What can I say? I couldn’t be more happy with my EA, Rachelle, and EAHelp as a company. The experience is leaps and bounds better than the other firms, and the other firms were not at all bad. I’m getting so much more important work done now, thanks to Rachelle and EAHelp.
We could not be more pleased with eaHelp, and have recommended the company to others at every opportunity. Our assistant Nicole accomplishes a wide variety of tasks, and with the best attitude! Since she has joined our team our business has grown to a new level, because she has freed us up to concentrate on what we do best. She has excellent suggestions to make us more efficient. We started out with a different VA company but didn’t receive nearly the quality of professional attention that we get with eaHelp. Don’t hesitate to spend the money on them, it really pays off.
My EA, Suzanne, has been a lifesaver for me! She has helped me complete projects that have been on my to-do list for years (not kidding). Suzanne has become an important part of our team. She is dependable, organized and able to assist with just about anything I need! Suzanne can handle anything I throw her way – whether it is managing marketing initiatives, coordinating christmas parties and big vendor events, writing blogs or updating website content, she tackles each task professionally and gets the job done. Our business has changed for the better because of Suzanne. And to top it all off, she is a lot of fun to work with! I would recommend an EA like Suzanne to anyone that wants to get more out of each day. Thank you Suzanne!
EAHelp has changed our lives at our non profit. I cannot believe how much their help has increased our productiveness. They helped us find a qualified person who was competent, professional and right-on. I wish I had tried them sooner. I believe that our company will use EAHelp for a very long time. If you are wondering if it works– IT DOES!!!!!!
I love eaHelp! At first I was hesitant to get a virtual assistant. As a pastor and communicator, I have only had assistants present in the office. However, the assistant I was placed with was the PERFECT match! She has changed my life, and I am so grateful to have her on our church “staff” team.
The process and support for matching VEAs up with your needs are flawless! I love this company and its impact on my day-to-day ministry and business.
My company provides clients with high-end tax and legal advice. As part of our projects, we have a lot of spreadsheet work that is required, we have to interact with many employees at the client, and we juggle various tax deadlines. We could have hired high priced lawyers, CPAs and paralegals to help us with our projects, but we decided to give EAHelp a try. It was somewhat of an experiment on our part, since we were going to train these people to be project managers in our technical area, but we liked the concept of paying EAHelp for only the hours we need so that if projects dried up we wouldn’t have a heavy payroll burden on our financials, and we liked the idea of staffing up during certain times of the year in order to meet the demands of the practice. We started with one EAHelp person and she was so good that we added a second. They have worked out great. They aren’t doing traditional EA work, but are full-fledged teammates on our projects and have probably learned more about the tax law than they ever cared to learn. However, I think they are being challenged everyday, which they like, and they are getting an opportunity to work in a way they never would have received if searching for full time employment. They seem to like working crazy hours when their kids go to sleep or school, and also enjoy the flexibility of taking kids to school, being at home when they get off the bus, or just being challenged professionally while still getting to be a Mom most of the time. I think this concept is great and we plan to restructure our growth plans to include EA help in the future. Not only are the people they provide to clients first class, but their own corporate people are on the ball, organized, friendly, and responsive. I feel like they are a partner in our business. One last comment is that our two EA help ladies are in different states, but they interact with each other almost daily. We use GoToMeeting, which allows them to see each other on the screen, and we host almost daily meetings, so everybody feels like they are part of the team despite the fact that we are all virtual. It is a great set-up!
My EAHelp virtual assistant, Joni, has been a tremendous blessing to help me start and grow a new non-profit Christian publishing company. Not only did EAHelp discern exactly what skillset and personality that I needed to address my needs and wants in an assistant, but then they identified exactly the right match to address those needs and wants. I have quickly seen simple tasks and very large projects come off of my plate so that I can focus on the things that only I can do.
My only regret is waiting so long to make the decsion to engage eahelp. I was introduced over 2 years ago by Michael Hyatt but procrastinated all this time. Then I made the decision to try the eahelp – WOW! From the moment of my introduction, the support of my Rep Lucy to the intense surveys and character studies they did to search for the right fit I was amazed. Then the day of meeting my VA Kristal (a God sent) came and from the moment the interview began I knew they did not just hook me up with an assistant but did due diligence and found the perfect fit to the skill set I needed to the personality and the energy I needed to build a super team together. I run 3 companies one which is a non profit, I am an author and public speaker, and a whole lot more. Kristal has not missed a beat and is on top of everything from my personal, business and my public life. Not to mention the eahelp webinars, resource center and even the new president’s newsletters that are a gold mine of knowledge. To top all of it off I get a package at my office with a personal note from the founder of the company who I have not met (although I hope to) but I consider him a genus of reading the business needs and creating a company that does not just fill the need but surpasses expectations. I am so pleased I could go on and on. I am planning doing a video blog on the power and value of eahelp the my only regret is that it took me so long to make the decision to make the move. jp
I have been using EAHelp for more than three months now and it only gets better.
I was a lawyer for over five years and became very dependent on an assistant. When I struck out on my own, I had to relearn self-sufficiency. But I’m now at a point in my career where I’ve found myself overwhelmed, messing up my schedule, and generally too distracted by stuff to focus on what makes money.
I signed up with EAHelp and they provided me an assistant named Candice. I am now thoroughly dependent on her. I have more and more stopped being focused on my inbox and calendar and have gotten refocused on actual work. She handles my life and frees me up to do the things that I have to do without worrying about where I’m going, who needs my attention, and the miscellaneous items that would otherwise fall through the crack.
More than that, she’s become family and helped reconnect me to my family. I cannot recommend EAHelp enough.
I’ve been with my current VEA for about a month now and I couldn’t be happier. She has become an integrate part of my day and business and truly frees me up to focus on what is most important in moving my business forward. Krisha did a fantastic job with the matching process. Cheers!
I never intended to start up a ministry and so when a full-time ministry blossomed, I was feeling quite overwhelmed and on the path to burnout. I needed someone to step in right away who was trained and ready to go! I found eaHelp on the recommendation of respected platform speakers, Michael Hyatt and Jon Acuff. My VEA, Katherine, gave me some much needed help and hope. Within the first two weeks, she got my email under control: from thousands of messages in my inbox down to 25-50! I could see the light again!
Further, I needed someone who would compliment my personality. The folks at eaHelp utilize personality assessments to partner you with a person who would best meet your needs. For instance, I’m not that great at time organization. Katherine worked with me to help make vital decisions about time management from booking events to planning my writing time to making sure I had some time for recharging and fun. I truly believe that eaHelp and my assistant are instrumental in keeping my passion for my work alive!
This company is attentive to their clients and use a personal touch that is being more rare in our culture. I appreciate these guys and highly recommend them!
I was sold on eaHELP even before I was connected with my new team member because of their attention to detail, thorough needs analysis to ensure I had the right fit, and warmth of employees. Julie and Morgan are an unbelievable power-house welcoming team!
Then I got connected to Kelly and she is the perfect fit for my needs. I know they listened and didn’t just give me the next person in line. Be as specific as possible with the type of person you want and the skill set you are looking for, and they will find a match.
I work for a non-profit so money is always a concern. The investment in eaHELP is, hands-down, the best decision. It’s like getting to hand-pick an all-star team. I don’t view Kelly as an assistant. I view her as a critical member who contributes to the mission of our organization.
I have been working with Shellie for over a year now. We have had some pretty big changes with our business over that time and Shellie has been our rock along the way.
She takes care of our “electronic presence”. Before Shellie, I had to do it myself or train staff to make sure our website was always up to date and fresh. This took away from our natural “flow” when we had to stop and make sure our website and other social media outlets were not stale or confusing.
Shellie is at the helm now. We have a weekly call each Monday for about 30 minutes to make sure she has from us what she needs to run that week.
Thanks to Shellie, I now get to stay in my “flow” and not worry about my electronic presence any more. Because I am not “pushing buttons”, she makes it all feel like MAGIC!
Thank you eaHELP for connecting Shellie with my business!
Hiring a VA was something we researched and spent a great deal of time considering before making the commitment. Being a non-profit, we were concerned about committing to the payments.
We finally made the decision to take the leap. Our VA started only a couple of months ago and we have had such a positive experience.
I have colleagues that can’t understand how the process works. I’m in one state, my VA is in another, yet it works. We have great communication and this relationship has helped me to be more purposeful in how I assign tasks and projects.
I can’t wait for the day I can bump up my hours and enjoy the expertise Kara gives even more! I am so happy that I found eaHelp and that their matching skills put me with Kara! She’s a keeper!
I have been working with my VEA for one and a half years now and have to say it has been the BEST decision I have made in my years of ministry. Linda has transformed our team and how we get things done. Her capacity and ability to navigate a complex organization and keep our team focused on what we do best, engaging with students, is amazing. She has enabled our team to grow in numbers by taking on tasks and implementing processes that we haven’t had before. She is professional in her interactions with parents, donors, and organizational leaders. She has helped me be a better leader, manage my time better and support my family by being present with them when I am home. She is probably the best VEA EA help has (in my very humble opinion). I couldn’t be happier with hiring Linda through EA Help.
I have been working with Carrie for a little over a year. Very shortly after getting started (within 2-3 weeks) I realized this was something I should have done a long, long time ago. My personal productivity is so much higher after working with Carrie that there is no question whether the cost is justified. You truly get what you pay for and I could not be happier with the monthly investment I make to keep Carrie on board. Here are a few of the things that make her stand out.
We are hundreds of miles apart, but clients and colleagues are routinely under the impression that Carrie is a full time employee working in a local office where I must pay rent, hang a sign, setup computers and conference rooms, etc. There is a lot that goes into pulling something like that off while you aren’t even trying to give that impression. Carrie is a pro at technology and communication, including the good old fashion telephone. When people interact with her there is nothing to suggest that she is anything but the type of consummate professional to which they are accustomed. The fact that she is part of a new wave of virtualization never even occurs to them. She’s that good.
Carrie is also a master at making our business look supremely competent. Clients routinely get calls to remind them of things they have promised us or followup calls that they have asked for on a specific date. I have been hiring and managing employees on my own dime for over 10 years and no one is as good at followup and keeping things from falling through the cracks as Carrie. I cannot tell you how many times I am packing up at the close of a meeting, engaging in the usual small talk and niceties when someone says “and wow, Carrie is sharp. Let her know we really enjoy working with her.”
Carrie also knows how to strike the delicate balance between assertively taking things off my plate that she is better suited to handle and assuming more control than I am presently comfortable giving up. There is no question that I spend more time on high value tasks than I did before she joined the company. And given everything I have experienced I know that a year from now that percentage of time spent on things only I can do will be even higher.
I have had more than one person balk at finding their own Carrie through EaHelp because of the cost. But you cannot treat highly competent general VA’s like a commodity any more than you can compare a 4 bedroom house and an RV because they both have a sink to wash dishes. From the onboarding and match making process through to the frequent but unobtrusive checkins from my relationship manager EaHelp gets it right every single step of the way.
The pros don’t consider the up front cost of the tool. They think about the life they will get out of it and the increase in productivity over that time. You can go find a VA on the cheap and join the ranks of amateurs or you can make a proper investment and work with a VA that says to everyone “now here’s a professional.” Carrie does that for me on a daily basis and I couldn’t be happier or more grateful for the folks at EaHelp who put us together.
Brandi and I have been working together now for about a month. She came on board to help me manage my Social Media, edit and post blogs, do some basic market research, and help me solve general problems while I am traveling. Brandi has had a real can do attitude. If she doesn’t know something she says it up front and then will research a solution. One of the nice things about eaHelp is that they have established a network for the assistants including a Facebook page where they can ask each other questions and trouble shoot issues. I am for sure going to be able to take my business to an entirely new level of performance because Brandi is on my team.
I am back in the hunt for a new VA after letting go of mine with eaHelp. I was drawn to the reviews, the association with Michael Hyatt, and the people that they helped.
I did significant amount of research for several weeks and narrowed it down to two offshore companies and eahelp, which was 3 times more expensive. However the work I needed required strong English speaking skills (or so I thought) and being able to keep up with my high visibility tasks, so I didn’t want to take my chances.
I have a lot on my plate and knew that it could be difficult to help me manage my tasks. After several interviews with the different companies, I finally decided to go with eahelp.
One of the good things about them is that you get an implementation manager that spends significant time with you to get to know you and your work, personality, preferences, etc.
This was a good start and I felt confident that this was going to be worth it. I was introduced to my VA and got off to a decent start, but unfortunately it started to go downhill from there.
I had to continually remind my VA, tried multiple communication methods, redo tasks myself, and after talking to my Implementation Manager, she quickly setup a mtg for all of us to be on the same page. I wanted to be sure that it wasn’t me, that maybe I wasn’t communicating properly or giving unreasonable tasks. If it was, I wanted to do what I could to fix it. I was patient for the time being thinking it was.
The meeting helped a bit and I was under the impression that our expectations were set, and we had a clear path to move forward. Unfortunately it wasn’t to last and while I was gone three weeks overseas, the stress of having to follow-up and remind my VA on dropped tasks was more work than just doing it myself.
So I let the VA go. Then more problems came up. I gave a company email to my VA and it just happened that all her emails were deleted, including in my account which she had access to. I was told that it was the server and had nothing to do with the VA. But that is impossible given that emails don’t disappear unless they are deleted, especially since only those emails were gone, not others.
The VA was supposed to track my speaking engagements, and follow-ups with my travel, and of course since all of the emails were gone, I had no idea what happened, what was done, and what I needed to do.
I had angry people calling me saying they had sent emails or went back and forth with my VA but never got a final response. I had to ask them to forward me the conversation. Since all of the emails were gone, and I unfortunately my IT company couldn’t get them back, I couldn’t fix the situation immediately until the people she had talked to just came out and tell me what needed to be finished.
Thankfully I still had my finger on some things so was able to minimize the damage and just send out a massive email explaining the situation to my contact list, which was embarrassing somewhat. The implementation manager told me that this VA had problems with another client apparently and was let go from the organization. I guess I had to be one of the guinea pigs.
To the credit of the team, they tried to fix things as much as they could, and give a small discount if I found another VA with them. But by this time I had lost money, 3x more than the others, time, and was still having to work through the issues that I had no visibility on until after it was too late.
I don’t fault the organization necessarily since it is impossible to only get the best since some may get through any organization. They tried their best to fix it, and i think that is the most important thing.
It is good to see that others have had a much better experience than I. If I had to say anything, just make sure the fit is right and that you have a system to make sure things are done properly and that the VA truly understands what needs to be done. Looking back, there were some red flags from the get go, but I ignored them and the VA probably wanted the job so didn’t tell me honestly if she didn’t understand some things.
Assuming is bad, and I think both of us assumed too much. It was a good learning experience for me to on what I would do on the next go around.
I still believe in VAs and will continue to look for one, so please don’t let my experience sway anyone, but use it as a learning experience.
We sincerely apologize for your VEA experience last year. Although we take great time and care in every single VEA placement, situations like yours do occasionally happen and we’re sorry. We appreciate your recognition that our team attempted to support you and rectify issues in order to serve you well. We are committed to serving leaders with excellence, and would love the opportunity to get in touch with you again about your VEA needs.
Client Relations Manager
I’m incredibly happy with my EA Christina. After working together for 4 months, I can’t imagine managing my workload or running my business without her.
I’ve experienced other VA services, and Christina has raised the bar considerably about what to expect from a virtual executive assistant. She is smart, resourceful, a strong communicator, and highly responsive. She is patiently working with me to help me learn more and better ways to offload the responsibilities that she is more capable than I to handle, so that I can focus on running a business while building a second one simultaneously.
I can also trust Christina to communicate with my clients in a discrete and professional manner – also tremendously valuable in a professional service practice like my business.
Most importantly, Christina demonstrates caring about me and my business objectives. That team approach means a lot, and makes the premium investment in the eaHELP program worthwhile.