[Sponsored] TaskBullet

TaskBullet is a virtual assistant company in the Philippines with US-sales offices in California and Utah. The company was founded in 2012, and has quickly become a leader in the industry.

The Task Bullet model is a virtual employee model, where all the VAs have at least five years of experience in their fields. You get an assistant who can handle your website management, email marketing, social media accounts, customer service, research and more.

Since they are your dedicated VA, you can train them to meet your specific needs and requirements.

About TaskBullet

task bullet reviewVirtual assistants either work from their home offices or from TaskBullet’s central PCI compliant facility, which is ideal for assistants to handle inbound and outbound calls.

TaskBullet project managers are also located in the Philippines and there is a U.S. based customer support staff, if ever there is a problem.

TaskBullet virtual assistants go through a rigorous hiring process. In particular, they company seeks out VAs who are quick learners and who have advanced English skills.

How it Works

The Bucket System

TaskBullet doesn’t have monthly bills, contracts, or fees.

TaskBullet uses buckets of hours that the VA pulls from while they are actively working on your tasks. When your bucket is empty, simply purchase another bucket of hours and continue on.

You can upgrade, downgrade, or take a break, it’s up to you. Every TaskBullet Bucket of Hours comes with a project manager to oversee your tasks. You can delegate your tasks to your project manager for quick assignment to an available and skilled VA. If you have the same reoccurring tasks you can have a dedicated VA to delegate tasks to directly.

Your project manager will be available during U.S. business hours and your VA will work your business hours.

Assigning tasks

TaskBullet uses Basecamp, a very simple and effective task management system to upload and monitor your tasks. When you sign up you will get an email from them inviting you to set up your free TaskBullet Basecamp project.

All your tasks, files and communication can take place in one convenient location.

Getting Started

Getting started with TaskBullet is very quick and easy. They can usually have you submitting tasks the same day you sign up.

They offer a Welcome Call to all new sign ups, where they show you around Basecamp and help you upload your first task. They will send you an email asking you to pick a time for one of their on-boarding specialists to call you.

Task Bullet Founder Interview

Services

The company is able to provide dedicated virtual assistants, while still being able to tap into a team with a broad range of skills. You have 3 points of contact: your VA, your dedicated VA project manager, and your US-based team lead in Utah.

For advanced skills or roles your dedicated VA isn’t the best fit to handle, you can apply your pre-paid time to others on their team to get your work done without having to source a new company or freelancer.

It’s a service by entrepreneurs for entrepreneurs. As such, they have a strong understanding of what you need – affordable quality help, and what you don’t – stress, overhead, headaches.

Task Bullet service comes with no start-up fees and a 60-day money back guarantee. If you’re unhappy with your VA, the company will set up with a new one immediately. In addition, new customers receive a free consultation on how to most effectively work with their VA.

Plans and Pricing

I appreciated how they were upfront with their pricing – with none of the “contact us for a quote” stuff you see on some other sites.

The rates start $6/hour when you buy a 240 hour block, enough for the equivalent of 6 weeks of full-time support.

task bullet pricing

Customers aren’t billed on a recurring monthly basis, but rather can renew their hours or upgrade or downgrade at any time.

That structure makes sense if you don’t have a consistent workload each week, but are confident you’ll use the time eventually. And if you do have routine tasks to assign, you’ve got an affordable flexible VA service.

task bullet discount

Highlights:

  • You have 90 days to use the hours in your bucket.
  • There are no contracts and no monthly fees.
  • This is a one-time purchase for hours that you can use any time over the next 3 months.
  • You do not purchase additional hours until your current bucket runs out.
  • You can use as many or as little hours as you want per day/week/month.

TaskBullet Alternatives

While there are certainly other virtual assistant companies in the Philippines, TaskBullet is the only one I’m aware of that operates without monthly subscription fees.

OnlineJobs.ph Okay Relax Task Bullet VA Staffer
Customer Rating
Established 2009 2015 2012 2013
Hourly Rate $3-8 $8-12 $6-10 $7-15
Minimum Package $69 to post a job $30 for 5 tasks $200 for 20 hours $280 for 40 hours
Dedicated Assistant *
Best For Full-time hires Quick tasks Part-time hires Marketing support
Team Access
Rollover Hours
Free Trial
Learn More Learn More Learn More Learn More

*Dedicated option available.

Your Turn

Have you worked with TaskBullet? If so, please share your experience below and help others with their search.

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Worldwide101

Worldwide101 is an international premium virtual assistant company with clients and assistants in North America and Europe.

Founded in 2009, Worldwide101 supports demanding founders and executives by providing skilled virtual assistants that can take on responsibility, and represent the founder and their business.

About Worldwide101

Founder of Worldwide101, Sandra Lewis, explained, “Our approach is very personalized, carefully matching team members with clients based on skills and personality. The team member assigned learns the client’s business and becomes an integral part of their operations.”

She added that Worldwide101 offers a variety of skills under one virtual roof. “We’ve listened carefully to clients over the years and assembled a team with the variety of skills that clients need as they grow. Why should a client have to find an assistant, and then find a web developer, and then find a bookkeeper?”

The service is built for established companies that are at the ceiling of their capacity, and aims to relieve the talent burden as well as the recruiting burden.

“The time it takes to find competent, reliable people when you are already full-on is prohibitive,” Sandra told me. “Instead, with Worldwide101 clients have immediate access to a team of tried and tested professionals with all the skills they need, when they need them.”

Overview with the Founder

Services

Worldwide101’s vision is to be the “go-to-company” for reliable, quality virtual support of all kinds.

Many of their clients originally sign on for admin support, marketing help, or customer service, but the company also specializes in providing businesses with multilingual support with native speakers (French, German, Dutch, Spanish, Italian, etc.).

Here’s a list of the common services offered by Worldwide101:

  • C-level executive assistance
  • Marketing and social media management
  • Project management
  • Content writing and editing
  • Bookkeeping
  • Customer service
  • Bilingual customer service and admin

It’s a relief for many clients to know they have a trusted and responsive company they can call on for web development, design, project management, bookkeeping, etc.

How it Works

Worldwide101 has a simple premise. They only recruit people that are passionate about doing a good job, and passionate about working from home– people that share the belief in going the extra mile in order to retain that privilege.

That, and every VA they hire has a minimum of 7 years of executive assistant experience!

Sandra explained: “We recruit people that have an innate sense of service, and we find that the motivation of continuing to work virtually from home, translates into team members that shine. At Worldwide101 ‘your success is our success’ is not a cliché. It’s true and we live by it. Worldwide101 has the capacity to grow with your business, and respond to fluctuations in your staffing needs.”

All clients have a dedicated team member assigned to them (typically for admin support, customer service, marketing, or project management), as well as access to a broader team when additional services are needed such as web development, design, bookkeeping etc.

The company also trains a backup VA in case of illness, etc. This ensures continuity and provides a level of care and reliability for customers.

VA Company Comparison Chart

Worldwide101 Time Etc BELAY Zirtual
Customer Rating
Established 2009 2007 2010 2010
Hourly Rate $37-43 $22-26 $36-41 $28-33
Minimum Package $430 for 10 hours $78 for 3 hours 10 hours a week $398 for 12 hours
Dedicated Assistant
Minimum VA Experience 7 years 5 years 5 years 1 year
Team Access *
Rollover Hours
Free Trial
Learn More Learn More Learn More Learn More

*Specialist services are available for an additional charge.

(In this article, Worldwide101 explains why they’ve chosen not to offer rollover hours or a free trial.)

Clients

The clientele of Worldwide 101 is generally more business-focused, although support is offered to individuals that need an ongoing assistant or need support for a ‘more involved’ project. For example, the company often works with people who are relocating to another country and need support with research and making complex arrangements in another language.

The average customer signs on for around 15-20 hours a week, but a wide range of customizable options are available.

One thing I found interesting was that many clients turn to Worldwide after a less-than-ideal experience with a lower cost VA service to see if a premium executive assistant can make a difference. If you’ve tried outsourcing overseas before and weren’t happy with the results, perhaps its time to try a higher-end service.

Worldwide101 Client Case Study

 

Plans and Pricing

In terms of pricing, Worldwide101 has package rates for admin services, and hourly rates for more specialized services such as development and design.

Packages start at $43 per hour, while discounts may be available for long-term engagements.

worldwide101 pricing 2016

And again, per Sandra, the 3 areas that set Worldwide101 apart from the competition:

1. Our People.

Reliability and quality are EVERYTHING.

We recruit people that have an outstanding professional background and a great attitude – people that have made the transition from a corporate career to working from home, and who bring a wealth of training and experience with them.

Clients get the best of both worlds – a team member with extensive experience, available to them when they need it.

2. A Personal Service.

We really get to know our clients and assign an assistant that will be a perfect match. We stay attuned to clients needs so that we can grow with them, and are flexible enough to adjust as needed.

Need a service that we don’t currently offer? No problem, we’ll add it for you.

3. A Hybrid Model.

Many providers offer either a team-based service, or a dedicated service. We offer a hybrid model where clients can have a dedicated assistant and take advantage of an extended team for additional services.

Worldwide101 Alternatives

For European (UK) assistants or US-based support, check out Time Etc, a well-rated alternative that operates on a similar model with slightly lower rates.

If you have a specific skillset in mind, you might consider posting the job on Upwork and seeing what comes back. I like to cast a wide net and compare candidates in interviews to see who might be the best fit.

Your Turn

Have you worked with Worldwide101? If so, please take a moment to share a quick review of your experience below to help others with their decision.

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BELAY (formerly eaHELP)

BELAY is a virtual staffing solutions company that employs exclusively US-based assistants and specialists. The company got its start in 2010 helping churches and pastors outsource their administrative work, and has since expanded to serve businesses (small & large) nationwide.

VAA Tested eaHELPAbout BELAY

In 2017, BELAY brought several different business support companies under one roof and under one brand. The most well-known of those is eaHELP, which you’ll see referenced in many of the reviews below.

The company gets its name from mountain climbing; a belay is a means of supporting a climber so he or she can continue safely without falling. Similarly, they aim to support your proverbial climb as well.

BELAY Founder Interview

Bryan Miles, the founder of BELAY, is focused on delivering superior service to his customers. The strategy seems to be paying off, with business growing rapidly and a host of marquee clients. In fact, the company has earned glowing endorsements from author Michael Hyatt and other Fortune 500 companies.

I had the chance to sit down with Bryan and ask him a few questions on what sets BELAY apart from the competition, who their target customers are, what areas of work they specialize, and who should NOT use their service.

As mentioned in the video, use this link to grab a free copy of The Virtual Assistant Solution (which normally sells on Amazon for $2.99).

the virtual assistant solution

With so many changes in our economy and hiring strategies, Bryan argues it may be time to rethink your approach to staffing. In fact, he gives 9 reasons to consider going virtual for your next hire in his free ebook (email opt-in required, but worth the read).

Services

BELAY’s menu of services includes 4 main categories:

  1. Virtual Assistants
  2. Content Writers
  3. Web Maintenance
  4. Bookkeeping

Administrative

BELAY executive assistants are highly skilled administrative professionals trained in a variety of support tasks. Their goal is to match you with a virtual assistant who will work cohesively with you and your existing team even though they’ll be working remotely. BELAY strongly believes that every leader thrives with the support of an intentionally matched VA.

Some of the more common jobs BELAY VAs do include scheduling and travel planning, research, preparing presentations, social media admin, project management, and other ongoing business support functions. The idea is to let someone else handle what they’re good at, so you can focus your time on what you’re good at — or what you need to do to grow your business.

The BELAY model is known as a “staff leasing” arrangement. Where other virtual assistant companies may assign your tasks to whoever is available at the moment, BELAY gives you a dedicated/assigned assistant so you can build a one-on-one relationship and gain the efficiencies that come with it.

Bookkeeping

BELAY has extensive experience in bookkeeping for non-profits and churches. These services were previously offered under the MAG Bookkeeping brand.

As a national leader in church and non-profit bookkeeping services, BELAY understand the unique needs and challenges of non-profit and church bookkeeping. BELAY Virtual Bookkeepers possess the knowledge, passion, and expertise necessary to keep your mission moving forward.

BELAY bookkeepers provide:  

  • Bank Reconciliation
  • Accounts Payable
  • Payroll Services
  • Cash Flow Management
  • Financial Statements and Reporting
  • Account Structure
  • And more

Website Support and Maintenance

BELAY provide clients with all the critical support needed to keep your WordPress site running smoothly, such as:

  • Hosting Support
  • Backups
  • Domain Management
  • Software Updates
  • Improving Site Speed
  • Hacking Prevention
  • And more

The webmasters at BELAY can also create landing pages and do graphic design tasks. They offer unlimited site edits per month, along with expert advice and ongoing analysis of your site. You can work with their webmasters to make all the changes needed to get your site up to a high standard, or build a new site from scratch.

Typically, the clients that engage this service are business owners who have decided it’s time to outsource the maintenance of their site so they can focus their time elsewhere.

Others have outgrown their original website and are struggling to keep up with the maintenance and need to expand.

Content Writing

If you need help with your written content, BELAY can help there as well. Quality content is at the forefront of Internet marketing, and BELAY’s content writers can help you spread the word of your business through site content and marketing.

When I spoke with Ivy Sprague, who heads up this division of BELAY (formerly known as Ellipsis), she explained the service in this way, “We want to be the voice in your head…only better. We’ll write about anything, from accounting to Internet security.”

The company partners with professional writers to create content that will make a difference to your business. Their writers will help spread the voice of your business to a much wider audience. Writing content is a time-consuming process, hiring a writer from BELAY means you can free up time to focus on other areas of your business.

BELAY content writers produce:

  • Blog posts
  • Social media content
  • Lead generation and sales copy
  • Email marketing campaigns copy
  • Ebooks and White Papers
  • and more

The writers are trained to keep the content they provide in your own “voice.” They will call you to discuss your current content strategies, previous writers you may have used, what style of writing you want for your business, and aim to provide you with more than just a quote.

BELAY Review


With dedicated support and All-American executive assistants, BELAY is a positioned as a premium service in the competitive world of cloud staffing. But instead of racing to the bottom on pricing, they want to help your organization race to the top, with hand-picked VAs matched against your needs (both professional & personal requirements).

The company offers monthly service plans and the sign-up process begins with a free consultation and personalized price quote.

A flat monthly fee gives you access to your VA week in and week out, without having to worry about overhead, timesheets, and billing headaches. Modest discounts are available for scaling up the engagement, and you can change plans at any time given reasonable notice.

US VA Company Comparison Chart

Worldwide101 Time Etc BELAY Zirtual
Customer Rating
Established 2009 2007 2010 2010
Hourly Rate $37-43 $22-26 $36-41 $28-33
Minimum Package $430 for 10 hours $78 for 3 hours 10 hours a week $398 for 12 hours
Dedicated Assistant
Minimum VA Experience 7 years 5 years 5 years 1 year
Team Access *
Rollover Hours
Free Trial
Learn More Learn More Learn More Learn More
*Specialist services are available for an additional charge.

Plans and Pricing

As you might expect, BELAY is considerably more expensive than many of the overseas virtual assistant options. In some parts of the world, you may even be able to find a full-time virtual employee for a lower monthly fee. But BELAY believes you get what you pay for, and clearly isn’t targeting the same customer who’s looking for the $5/hour VA.

As of January 2018, their hourly rates range from $36 – $41.

The good thing is that these rates are “all-inclusive,” in that you don’t have any additional employer burden costs to pay on top of it, like you would with a traditional W-2 employee. If you are a non-profit or a church, lower rates may be available.

VAA Exclusive: Mention Virtual Assistant Assistant when you join and get 5 free hours!

BELAY’s agreements are offered as month-to-month contracts with a 30 day cancellation notice, and there are a variety of contract sizes available from each service line.

How it Works

For new clients, BELAY guides them through a proven on-boarding process led by a BELAY Relationship Manager. The Relationship Manager acts as a client’s trusted advisor for:

  1. The selection of your new BELAY specialist (your virtual assistant). BELAY uses a multi-step process and a team of people to find the best specialist for what needs to be done and fits the culture of your organization. (When I went through this, it included a full-blown personality screening to make sure my assistant and I were compatible.)  
  2. A successful start with a new BELAY specialist. The client’s Relationship Manager guides them through best practices for working with their new, remote BELAY specialist from their vast experiences with clients that span over 30 different industries and all sizes or organizations.

Press and Awards

In 2015, eaHELP was named the 131st fastest growing company in America by Inc. Magazine, earning a spot in the prestigious Inc. 500 list.

eahelp inc 500

BELAY Alternatives

A few other virtual assistant companies operate on a similar model with home-based American assistants, including top-rated firms like Time Etc and Worldwide101. Worldwide101 has similar (though more transparent/flexible) pricing options, and Time Etc is the most affordable of the three.

For the website maintenance and support service, you might consider Zen WP.

For the content creation service, Copywriter Today may be worth a look.

Employee Burden Infographic

Your Turn

Have you worked with BELAY (or eaHELP, Render, Ellipsis, or MAG Bookkeeping)? If so, please consider sharing a short review below to help others with their decision.

Read More

Time Etc

Time Etc is a UK and US-based virtual assistant company that has been around since 2007. They recently expanded operations into the US market, and boast that they’ve helped complete more than 1,000,000 tasks and projects so far!

Time Etc was founded by entrepreneur Barnaby Lashbrooke, with the intention of helping other small business owners and entrepreneurs streamline their processes and make their lives more efficient.

About Time Etc

time etc reviewThe company employs college-educated professional virtual assistants. In fact, they only bring on new assistants who have at least 5 years commercial experience; companies their assistants have worked for include Facebook, Apple, IBM and AOL.

Most Time Etc VAs serve customers from their home offices in either the UK or the US.

If you sign up for Time Etc, you can expect to be assigned a dedicated assistant with whom you can begin to establish an ongoing relationship. However, clients have the option to match their work to the company’s entire team of VAs if someone else may be better suited to a particular task.

Time Etc Intro Video

When I wrote in to request more information, I was happy with the response time. I was able to set up a skype call with Victoria, who I found very helpful, polite, and enthusiastic.  I told her I liked how they put pictures of the VAs up on the website as a nice personal touch.

One interesting thing about Time Etc is they claim Penni Pike as a special advisor. She was Sir Richard Branson’s assistant for three decades, and is probably as close to a celebrity as they come in the world of personal assistants.  Now, you’re not likely to score Penni as your VA when you sign up, but she has helped train and mentor the rest of the crew.

Time Etc Founder Interview


I had the chance to sit down with Barnaby to get the inside scoop on how the company works and who they best serve.

VAA Exclusive: Click here to claim your free $50 trial credit!

VA Company Comparison Chart

Worldwide101 Time Etc BELAY Zirtual
Customer Rating
Established 2009 2007 2010 2010
Hourly Rate $37-43 $22-26 $36-41 $28-33
Minimum Package $430 for 10 hours $78 for 3 hours 10 hours a week $398 for 12 hours
Dedicated Assistant
Minimum VA Experience 7 years 5 years 5 years 1 year
Team Access *
Rollover Hours
Free Trial
Learn More Learn More Learn More Learn More
*Specialist services are available for an additional charge.

Services

Time Etc virtual assistants can handle a wide variety of tasks you throw at them, including:

  • administrative assistance
  • marketing support and writing
  • customer service
  • sales and lead generation
  • accounting and bookkeeping
  • recruiting
  • and more

Plans and Pricing

Rates range from $22-26 an hour, and you can sign-on with a dedicated virtual assistant for as little as $78 a month.

Naturally, the more time you need, the more attractive the rates become, and to the extent your VA is available, you can scale up or scale back your hours as needed at any given time.

time etc pricing

Like other virtual assistant companies, with Time Etc you don’t have any long-term obligation, contract, or overhead.

To help ease the fears of first-time outsourcers, Time Etc is offering a free $50 credit for Virtual Assistant Assistant visitors to test out their service risk-free (with no credit card required), and a 100% money back guarantee. You won’t find that with a freelancer and definitely not with an in-house hire!

Time Etc Alternatives

At these rates, Time Etc is obviously positioned as a more premium entry in the market. In the US and Europe, the nearest competitor would be Worldwide101, which has a similar set-up if you’re interested in making a comparison, though at slightly higher rates.

Your Turn

Have you worked with Time Etc? If so, please share a quick review of your experience below to help others with their decision.

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VA Talks

VA Talks is a professional virtual assistant provider in India with 24/7 support. The company was formed in 2015 by two veteran virtual assistants who decided to start their own firm.

Despite the inherent “new-ness” of the VA Talks company, the founding partners bring nearly a decade of business process outsourcing experience to the table and are growing a team to serve other entrepreneurs and small businesses around the world.

About VA Talks

va talks reviewThe goal of VA Talks is to help other companies get their most important tasks done. The team is working from the secure office in Kolkata, India.

Like other virtual assistant companies, they want to earn your trust so you have confidence in the experience and quality of VAs they provide. The target market for these services are for busy individuals, entrepreneurs, small businesses or large corporations interested in freeing up some time or getting access to skilled help for their day-to-day needs.

Services

VA Talks virtual assistants can perform nearly any type of task you might think of online. Whether you require bookkeeping services, administrative tasks, web development, design or search engine optimization, skilled VAs are available to help you.

In addition, clients tap the VA Talks team to help design mobile apps, run marketing efforts, create presentations and proposals, and to do research.

When I spoke with one of the founders, CEO Sanjay (Sam) Gupta — no, not that Sanjay Gupta — he explained that they recruit team members with a variety of skills, but that, “Some of our most in demand VAs are proficient in WordPress, Joomla, Magento, Drupal, and many other web development platforms. Our Web team is our main focus but we do have virtual assistants capable of helping nearly any type of company or individual.”

VA Talks Founder Interview

Plans and Pricing

VA Talks pricing starts as low as $130 for 10 hours per month ($13/hour). The larger plan you buy, the lower the effective hourly rate, all the way down to less than $7 an hour for a full-time dedicated VA ($1100/month).

But don’t bite off more hours than you need just for the sake of saving money; unused hours don’t rollover month-to-month.

If you need our services for under 10 hours a month, they have a Pay As You Use plan for on-demand support at just $15/hour.

All plans except the pay-as-you-go plan come with a 2-hour free trial to test out the service.

VAA Exclusive: Use referral code VAAFULL10VAT for 10% off your first month of full-time assistance.

VA Talks Alternatives

When I asked Sam what sets his team apart, he explained, “It’s fairly easy to find a workforce of VAs that are willing to work. But VA Talks goes the extra mile to find staff that will deliver quality work.

He went on to share that all of the VAs on the team “are our friends who are hand-selected for our clients to service their needs. We work to provide not only the best quality labor in our industry but also customer experiences that will have you consistently coming back for more.”

As far as alternative choices, as you know, you have many virtual assistant companies in India to choose from. Among the top-rated at the time of this writing are 24/7 Virtual Assistant and My Tasker.

Have you worked with VATalks? If so, please be sure to share a review of your experience below to help others with their decision.

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TaskVirtual

Task Virtual is an India-based virtual assistant company. The company is relatively new to the virtual assistant space, although the company is headed up by two partners with a considerable amount of experience in the industry.

The company offers a wide range of services, carried out by fully-vetted, skilled assistants, and being based in India they are able to offer competitive rates.

About TaskVirtual

taskvirtual-reviewWhen I asked Task Virtual about their company directive they said, “we are committed, on time, dedicated, and shoulder all the responsibilities of our clients.” With speed and accuracy being two of the more important reasons to start outsourcing, it’s reassuring to hear this directly from a company.

Their target customers are business owners and entrepreneurs in need of additional support without employing their own staff. TaskVirtual’s staff are available to start work at short notice without any long-term contracts.

When you sign up with TaskVirtual.com you purchase a number of tasks or an amount of hours. When you send over details of the tasks you want completed they find an assistant with the best-matched skillset to carry out the work. This means you have access to a large pool of assistants to take advantage of different skills, as opposed to being tied to the same assistant as offered by some companies. You do however have the option of a dedicated assistant should you prefer to work with the same person.

All their virtual assistants are managed in-house by line-managers and they will also accommodate your working hours and timezone. On paper, Task Virtual tick all the right boxes and they appear to have plenty of flexibility. To find out exactly how they match up with your own requirements you will need to contact them with as much information as you can provide to gauge their response.

Services

Task Virtual’s virtual assistants provide support for a wide range of tasks, including:

  • Admin support
  • Social media management
  • Content writing
  • Research
  • Data entry
  • Email and calendar management
  • IT support
  • And more

The company list their own areas of specialization as real estate management, eCommerce management, and social media management.

They offer custom quotes for large jobs if you have an ongoing project you want help with. As always, when communicating with virtual assistant companies you are going to have a better relationship the more detail you can provide. Be as detailed as possible and give plenty of feedback to your assistant.

Plans and Pricing

Task Virtual offer packages for two different types of services; Personal Assistance Services, and Business Assistance Services.

There are three different plans within their Personal Assistance Services. The packages are priced in task bundles, with tasks being classified as 10-15 minute jobs each;

  • 20 tasks – $39 per month ($1.95 per task)
  • 50 tasks – $50 per month ($1.58 per task)
  • 100 tasks – $139 per month ($1.39 per task)

taskvirtual personal plans

Their Business Assistance Services are priced in hours. Their packages are as follows:

  • 5 hours per month – $60 ($12 per/hr)
  • 10 hours per month – $110 ($11 per/hr)
  • 20 hours per month – $200 ($10 per/hr)
  • 40 hours per month – $360 ($9 per/hr)
  • 60 hours per month – $480 ($8 per/hr)
  • 100 hours per month – $700 ($7 per/hr)

taskvirtual pricing

Virtual Assistant Assistant Exclusive: Mention referral code VAA20 for 20% off your first month of service! (Not valid on Personal Assistance plans.)

There are also some larger bundles of hours available, including a full-time assistance plan for $899 ($5.62 an hour) and your assistant will work 5 days a week during whatever business hours you choose. That’s quite a competitive rate for full-time support.

TaskVirtual also has a Pay As You Go plan priced at $13 an hour with no commitment, no minimums, and no limits on how many hours you use.

New customers can take advantage of their 3-hour free trial to sample their services before signing up for a plan.

Special Offer for VAA Visitors:

taskvirtual_promotional-listing-banner

Virtual Assistant Assistant Exclusive: I’ll do you one even better than the banner above. Mention referral code VAA20 for 20% off your first month of service! (Not valid on Personal Assistance plans.)

TaskVirtual Alternatives

On the personal / task-based side of things, your primary competitors are OkayRelax, which has plans ranging from $2.50 to $4 per task, but allows tasks up to 30 minutes (vs. 15 at TaskVirtual). OkayRelax also provides a dedicated assistant on their higher tier plans, which may or may not be appealing to you.

The other company I did a trial with a few years ago that might be worth checking out is Efficise, which runs a similar task-based model out of Pakistan.

On the business assistance side, I’d take a look at MyTasker or TaskBullet, and reach out to start a conversation and see which might be the best fit for your specific needs.

Your Turn

Have you worked with Task Virtual? If so, please leave a review of your experience below to help others with their decision.

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FreeeUp

FreeeUp is a virtual assistant service that offers virtual assistant services to customers all over the globe and specializes in the eCommerce industry. They are a relatively new company to join the virtual assistant space, starting operations in October 2015.

The company is based in Florida, US, with their virtual assistants based all over the globe. They offer a wide range of prices and skill sets, so there is a good chance most people will find a virtual assistant to meet their budget and outsourcing requirements.

About FreeeUp

freeeup-reviewThe company is run by Chief Executive Officer, Nathan Hirsch, and co-founder, Connor Gillivan, who fills the role of Chief Marketing Officer. They both have an extensive background in eCommerce business having sold over $25 million on Amazon and started the company to primarily help other eCommerce business owners looking to outsource tasks.

The company utilizes virtual assistants that are experienced and highly-skilled in the eCommerce industry and puts each applicant through a rigorous interview process to assess their skills, attitude, and communication before allowing only the top 1% of applicants to enter the marketplace.

The company connects with each client one-on-one to learn about their business and discuss their requirements. This gives you the opportunity to talk through exactly what you are looking for from a virtual assistant, and they will do the rest introducing you with the most suitable assistant for the given project.

On the backend, the company protects its clients against turnover. In the rare case that a VA has to stop working with you, FreeeUp replaces them immediately and covers and replacement costs.

FreeeUp Intro Video

FreeeUp Review – My Experience w/ FreeeUp

Services

FreeeUp has a four-step process when connecting with new clients:

  1. They connect with you to learn about your business and how they can best help.
  2. You are introduced to the virtual assistant the company has matched you with.
  3. You have an opportunity to work with your assistant and train them on your processes.
  4. A representative checks in after a few days to see how the relationship is working out between you and your VA.

Virtual assistants offering their services on the FreeeUp Marketplace specialize in helping business owners in the eCommerce industry. If you run an eCommerce business or are looking to start one up, their assistants are experienced in the industry and can provide the support you’re looking for.

Here are the 4 main areas they support:

  1. Business Operations
  2. Ecommerce
  3. Digital Marketing
  4. Web Development

They offer support with product sourcing, order fulfillment, customer service, product listing, advanced Amazon management, eBay store growth, content creation, Shopify, and much more. This seems like a perfect fit if you’re involved in the Amazon FBA boom.

Due to customer demand, FreeeUp has also recently expanded to offer services outside of eCommerce as well: Facebook Ads, Google Adwords, sale funnels, social media management, web development, web design, blogging, and much more.

FreeeUp Founder Interview

I had the chance to sit down with Nathan to get the inside scoop on what FreeeUp is all about and how it works.

Plans and Pricing

You can expect to pay between $5-$50 per hour depending on the level of skills and experience you require in your virtual assistant.

They also offer a consulting service which ranges between $30-$50 per hour.

VAA Exclusive: Mention VAA for 10% off workers!

Click to view full size:

How it Works

Nathan sent me this infographic (made by a Freeeup worker) to help explain the company and its processes.

FreeeUp Alternatives

FreeeUp specializes in ecommerce, which separates them from other general virtual assistant companies. On the lower end of the price scale, companies like eLuminous Technologies and VA Staffer profess to have ecommerce expertise, and can be very effective if you already have some standard operating procedures to plug a VA into.

On the home front, you might consider Longer Days for quality US-based help with ecommerce experience, or even posting a specialist role on Upwork

Your Turn

Have you worked with FreeeUp? If so please leave a review below to help others with their decision.

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RemSource

RemSource is an American virtual administrative assistant company based in Baltimore, MD. The company was founded in 2009 by Azi Rosenblum, who saw a need for a more professional, integrated admin service to help growing small businesses.

About RemSource

RemSource offers live administrative support during regular 9-5 office hours, including answering phones and emails, scheduling appointments, and customer service. Their agents can also handle ongoing business process outsourcing and bookkeeping tasks.

RemSource is one of very few US-based virtual assistant companies where the VAs work from an office and not from their homes.

Their team of administrative assistants works from their office in Baltimore (not overseas), and each client is assigned 2 dedicated admins (one primary, one secondary admin). The admins become a part of that business’s team, so the customers get used to speaking with the same people and can develop a long-term relationship.

The service is aimed at small business owners, solo practitioners, financial advisors, consultants, speakers, and other solopreneurs. The company has been recognized in the Baltimore Business Journal and SmartCEO Magazine for their innovative approach to administrative staffing.

RemSource Founder Interview

Services

RemSource is kind of a virtual back-office for your business. They do calendar management and scheduling, Quickbooks bookkeeping, answer your phone, and do proactive follow-ups with prospective leads and customers.

How it works is during your first 3 months as a client, they take a very consultative approach in finding the right opportunities for delegation and streamlining your business processes. Their team works with you to put systems in place for smooth operations and well-defined roles.

I asked Gali, their Director of Business Development, what sets RemSource apart from the competition? Her answer:

“We are one of the very few that offer LIVE 9-5 coverage for our clients. We do not bill by the hour, and we don’t work based on projects, we become essential components of the client’s DAILY operation in order to free up time and help the client focus on growing and building profits.”

That in-office presence that’s “on-call” during business hours is a big selling point. Clients don’t have to stress about counting tasks or running out of hours on their plan.

She also told me a story about how a construction company client of theirs actually won a bid, at least in part because they had a “secretary” answering the phone when the customer called. Little did they know it was really the RemSource VA!

Indeed, she picked up the phone on the first ring when I called.

Another example Gali shared was a busy graphic designer who felt bogged down by scheduling, invoicing, and following-up on proposals. Now RemSource handles all of that and she can focus on the work that only she can do: the talented design work that rings the cash register.

How RemSource Works

Plans and Pricing

Monthly packages start around $500-600 per month, but a more typical engagement is in the $1500 per month range.

Virtual Assistant Assistant Exclusive: Mention you found RemSource on VAA to save $100 on your first month of administrative services and/or $50 off your first month of bookkeeping services.

Where they used to put new clients on a 14-day trial plan, they found that didn’t serve the needs of either party very well. It was hard for RemSource to get fully integrated into a business and run at peak efficiency in that time frame, and it was also difficult to fully understand the scope of the client’s business and make process/delegation suggestions.

As a result, they’ve switched over to a quarterly engagement plan, in which both RemSource and their clients can take a longer-term view at their respective roles, responsibilities, and opportunities. These quarterly agreements are customized on a client-by-client basis, and are typically billed monthly.

RemSource Alternatives

As I mentioned, the virtual-but-still in-office admin model is rare for a company this size. (Most competitors run a model with home-based staff.) In the US, two similar services come to mind: Longer Days in Michigan, and Virtual Assist USA in Pennsylvania.

Both of those options operate on kind of a hybrid model with hourly packages and access to a team of assistants for various business needs.

The RemSource service is what I’d consider a step up from just virtual receptionist services or UAssist.ME‘s low-level plan that promises a similar “all-day” coverage but shared among several clients.

Your Turn

Have you worked with RemSource? If so, please take a minute to leave a quick review below to help others with their decision.

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My Tasker (MyTasker)

MyTasker is a well-established and fast growing firm in the virtual assistant industry. The India-based company was founded in 2012 by three veteran VAs, who brought years of experience to the table.

Since the MyTasker team spent the time in the trenches, they know how to take care of clients and were able to recruit high-performing professional virtual assistants to join their team.

my tasker reviewThey started out as a contract service on Freelancer.com, and after gaining some traction on that platform decided to launch as a standalone operation.

Services

My Tasker offers a dedicated virtual assistant service starting at 10 hours a month.

This plan, dubbed Professional Assistance, plans target entrepreneurs who need affordable help in their business.

Your dedicated MyTasker VA can handle everything from customer support (online or over the phone), transcription, social media management and online marketing, online research, website maintenance and more.

Naturally, your virtual assistant can handle general administrative tasks as well such as appointment setting, travel or restaurant reservations, or other back-office tasks that can be completed remotely.

In addition to these types of tasks, MyTasker has also added two new specialty divisions for SEO and for a virtual receptionist service. I’ll show you the details and pricing for those services below.

MyTasker Intro Video


VAA Exclusive: Get 20% off your first month w/ discount code VAA20MT

How it Works

With My Tasker, you’re assigned a qualified VA based on the anticipated roles you need filled. You can communicate via phone, email, or Skype, and delegate tasks on a recurring or on-demand basis. For each task you delegate, they’ll either tackle it themselves, or request help from a qualified team member.

Your pre-purchased hours expire at the end of each billing cycle, but there are no long-term contracts and you can cancel at any time.

Your VA’s hours are tracked inside MyTasker’s internal dashboard so you can always log in and see how much time you have left for the month.

MyTasker Review


I was impressed during my trial of My Tasker, but I was using their now-discontinued “Lifestyle Assistance” plan, which offered 30 15-minute tasks for $39 a month.

Since then I’ve used their service for some daily database maintenance tasks and found them to be quite reliable. At one point, my VA had moved on to a new role within the company and it was several days before I even found out because she’d taken full responsibility to train her replacement.

Plans and Pricing

The rates for Professional Assistance start at $140 for a 10-hour a month plan, and go all the way down to $7.50/hr for a massive 160-hour plan.

That means you can have a full-time 40-hour a week VA for just $1200, which is a strong value for ongoing business support. If you want to take the service for a test drive, I suggest selecting one of the smaller plans to start with, and then scaling up your engagement from there. (Use the discount code below!)

Pricing Table (accurate at press time):

  • 10 hrs per month – $140 ($14/hr)
  • 20 hrs per month – $250 ($12.50/hr)
  • 40 hrs per month – $450 ($11.25/hr)
  • 60 hrs per month – $600 ($10/hr)
  • 100 hrs per month – $900 ($9/hr)
  • 160 hrs per month – $1200 ($7.50/hr)

If at any time you go over your plan’s hours, additional time can be purchased at $15 an hour (assuming staff availability).

VAA Exclusive: Get 20% off your first month w/ discount code VAA20MT.

Virtual Receptionist Plans

My Tasker added a call answering service where you can have a virtual receptionist answer your business line 24 hours a day. They’ll log and record each call, and give your company a professional presence on the phone.

SEO Packages

And finally, if you need help with SEO and driving more traffic to your site from Google and other search engines, MyTasker has built up a dedicated team of SEO experts.

The service includes on-page optimization and off-page link building, and is ideal for local businesses. You pick the 10 most important pages on your site you want to rank for, and the SEO guys get to work.

Google is notoriously fickle so don’t expect results overnight, but over time you should begin to climb in the rankings.

I asked Ronny, the COO, what sets My Tasker apart from the competition, both in India and elsewhere. He explained that the team’s extensive experience in the industry, especially on the customer service side, gives them an advantage.

“We have the freedom to go that extra mile to make sure our customers are satisfied,” he says, implying that other larger VA companies don’t necessarily afford that freedom.

Your Turn

Have you worked with MyTasker? If so, please share your experience below and help others with their decision.

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Virtual Assist USA

Virtual Assist USA is one of the largest VA operations in the US. Based in Pittsburgh PA, the company has been in business since 2007.

Today, founder Danielle Cuomo oversees a team of 60 VAs who work from home in every time zone across the country. Many are located in and around Pittsburgh because Virtual Assist USA used to have a good old fashioned central office location there, but Danielle told me she closed it when everyone preferred working from home!

About Virtual Assist USA

virtual assist usa reviewThe company began by helping coaches, speakers, and authors run the administrative and marketing sides of their business, but Virtual Assist USA has expanded to serve all sorts of small business owners and young growing companies.

Today they serve solopreneurs, health care professionals, and even government agencies. Many customers are employees in bigger companies and use the service to support their team or as an executive assistant for managers and directors.

One thing that sets Virtual Assist USA apart is that all their VAs are full-time employees, and not part-time contractors. Danielle explained that fosters better security, loyalty, and a more career-oriented mindset.

Services

The services range from scheduling, research, and data entry, all the way up to creating presentations and technical website customization. Their team can also handle event planning, social media marketing, copywriting, bookkeeping, transcription, WordPress tasks, Infusionsoft, and more.

As a client, you’re assigned a dedicated point of contact, your Client Experience Manager, but still have access to their whole team of resources to accomplish the job at hand.

This set-up allows the company to offer the wide array of services they do, but still maintain a close relationship with their customers.

And because of the sensitive nature of some of their clients’ businesses and operations, they’ve implemented strict security protocols and are HIPAA compliant.

Virtual Assist USA Interview


VAA exclusive: Follow this link and mention VAA for 20% off your first package!

How it Works

Virtual Assist USA uses a team-based approach that’s heavy on the collaboration. Danielle explained she’s tried to build a company culture that fosters a lot of communication and makes for a healthy breeding ground for ideas.

 

And since they’re after a long-term relationship with their clients, Virtual Assist USA strives to become partners in their clients’ businesses and integrate themselves into their processes. For example, instead of idly waiting for tasks to come in, they’ll hold proactive strategic planning meetings to discuss the clients’ goals and the direction of the engagement.

Plans and Pricing

Virtual Assist USA has three different pricing options:

  • Option 1: $39 per hour, pay as you go. This is a pay-as-you-go rate and requires no minimum hours so it is best for clients who have a one-time, small project.
  • Option 2: 15 hours for $525 ($35/hour). This option offers a $60 savings for 15 hours purchased in advance. These hours never expire.
  • Option 3: 25 hours for $725 ($29/hour). This is our most affordable rate and offers our biggest savings at $250 for 25 hours purchased in advance. These hours never expire.

The pay-as-you-go option lets you dip your toes into the world of remote delegation without any minimum requirements, and unused hours on the other Virtual Assist USA plans rollover month to month.

There’s also a money back guarantee if you’re not satisfied for any reason.

VAA exclusive: Follow this link and mention VAA for 20% off your first package!

Virtual Assist USA Alternatives

The company stacks up well against their US-based competition, both in terms of pricing and services offered. The company with the most similar model is Longer Days in Michigan, and Time Etc may also be worth a look.

Your Turn

Have you worked with Virtual Assist USA? If so, please be sure to leave a quick review in the comments below to help others with their decision.

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Virtalent

Virtalent is a UK-based virtual assistant company that has been in operation since 2014. Although they are fairly new on the virtual assistant scene, they have grown rapidly and picked up a lot of exposure in the UK.

They specialize in helping small businesses and entrepreneurs across the UK by providing highly skilled virtual assistants.

About Virtalent

virtalent reviewThe company employs experienced professional virtual assistants. They have a strict recruitment process to ensure they are hiring highly skilled VAs, and currently only hire virtual assistants based in the UK.

Virtalent VAs work from their homes in the UK, and with their clients being based in the UK this means there are no time differences or language barriers to navigate.

If you sign up with Virtalent you will be assigned a dedicated assistant based in the UK, with an account manager based in Virtalent’s head office in Birmingham. Their ideal clients are small business owners and entrepreneurs looking to outsource some of their workload to free up some of their time.

The company recently expanded to service clients in Ireland and the EU as well.

Virtalent Intro Video

Services

The services offered by their virtual assistants are generalized into the following categories on their site:

  • Marketing
  • General VA work
  • Research and analysis
  • Business Development

As with any virtual assistant company there is almost no online task too large or too small. Founder Sam Wilson explained, “We focus on QUALITY long-term support from one VA, not on completing one-off individual tasks.”

He added that when clients sign up, “They’re assigned a dedicated VA with a particular skillset, and we focus on hiring experienced administrative and marketing professionals.”

Most Virtalent VAs either come from a senior PA / Office Manager background or from a career spent in senior marketing roles. Less than 2% of applicants get accepted and statistically each VA has an average of 15 years’ experience.

Many have experience inside big corporations like Deloitte, Barclays, Universal, and others.

The company uses a task management portal which allows clients to log in and view all their activity, from virtual assistant hours worked, jobs completed and outstanding, current invoices, and any notes or feedback.

Virtalent Founder Interview

Worldwide101 service at Time Etc prices.”

Plans and Pricing

Virtalent supply virtual assistants for as low as £22 per hour in 4 different à la carte plans:

  • Starter – £250 for 10 hours a month
  • Professional – £480 for 20 hours a month
  • Plus – £920 for 40 hours a month
  • Ultimate – £1320 for 60 hours a month

All work is billed to the exact second it takes to complete the tasks. If you need more work done, they’ll bill you at the same equivalent hourly rate as your package and unused hours rollover to the next month, so you can use as little or as much VA time as you need.

This makes the service as flexible and cost-effective as possible, which was the company’s directive.

virtalent pricing

Before creating an account, clients receive a detailed proposal with an extensive profile of the one VA Virtalent have purposefully recommend they work with. They then speak to that VA to see if they “gel” before committing to a plan. 

Project Work

If you have a large project Virtalent will provide you with an estimate based on how many hours they quote for the work. This means you can have a budget to work to, and you will be in constant communication with your account manager as the job progresses to see if it’s on track.

Sam explained, “We will provide an estimate based on our hourly rate (e.g. 100 hours at £21 per hour = £2100) to help the client budget for the work, but don’t ever agree a fixed project fee for the work to be completed. The VA can also stop after X hours and report back to the client with how much work they have done, before continuing.”

Virtalent Alternatives

There aren’t a lot of UK-only virtual assistant companies to choose from but the market is steadily growing. The best-rated is Time Etc, which has similar rates and packages.

Your Turn

Have you worked with Virtalent? If so, please leave a review of your experience below to help others with their decision.

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