WoodBows

WoodBows is a virtual assistant company based in the US.

They also have offices in the UK, and their assistants are based in the US, Philippines, and India. WoodBows has been in business since 2015.

VAA Exclusive! Woodbows is offering specialty pricing for VAA subscribers by clicking here!

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About WoodBows

WoodBows ReviewThe company was founded by Joanna Finch, and their target customers are entrepreneurs, small to medium-sized businesses, and real estate agents in the US and Canada.

They have virtual assistants based in the Philippines, India, and the US. This gives you some flexibility in budget primarily, as well as the skillsets and culture of the VAs you’ll be working with.

When you sign up for one of their plans, WoodBows assign the best-suited assistants to carry out your tasks. You also have a dedicated account manager as a point of contact.

How WoodBows Works

WoodBows has a simple 4-step onboarding process, and it takes less than an hour to start working with their team of assistants.

Their process looks like this:

  1. Sign up for a free trial.
  2. Send a list of tasks you want to be completed over.
  3. They assign a team of VAs to complete your work and share their contact details with you.
  4. You can go about your business while the work is completed. You can send more tasks and work with your team of VAs during this process.

Woodbows Services

WoodBows provide a complete range of virtual assistant services. If you have business tasks that can be completed remotely, they’ll provide the VAs with the skills to get them done for you.

To give you an idea of the areas they specialize in, they group their services into the following categories:

  • Graphic and web design
  • App developing
  • Software development
  • Digital marketing
  • Data entry
  • Customer care
  • Content writing
  • General virtual assistant services

WoodBows Plans and Pricing

WoodBows have pricing plans for weekly or monthly, and part-time or full-time assistants. You can also choose between hiring an assistant based in the Philippines or the US.

VAA Exclusive! Woodbows is offering specialty pricing for VAA subscribers by clicking here!

Book your FREE consultation call!

Book your FREE consultation call!

A complete list of their pricing plans at the time of publishing are:

Philippines-Based VAs

Weekly Plans

  • 5 hours per week for $49.90 ($9.99 per hour)
  • 11 hours per week for $99.90 ($9.08 per hour)

Monthly Plans

  • 80 hours per month for $799.99 ($9.99 per hour)
  • 160 hours per month for $1,499.90 ($8.99 per hour)

WoodBows PH Pricing

US-Based VAs

Weekly Plans

  • 5 hours per week for $149.90 ($29.99 per hour)
  • 10 hours per week for $299.90 ($29.99 per hour)

Monthly Plans

  • 80 hours per month for $599.99 ($29.99 per hour)
  • 160 hours per month for $3,998.90 ($24.99 per hour)

WoodBows US Pricing

The contrast in cost between using US and Philippines-based assistants is very evident looking at their plans.

If you’re working on a tighter budget, you can work with an overseas assistant for $9.99 per hour. If you prefer to keep your team in the US, hourly rates start at $29.99.

WoodBows are so confident you’ll be happy with their services they offer a 200% 30-day money-back guarantee. They also offer a free trial, and with no contracts, you can cancel anytime.

Book your FREE consultation call!

WoodBows Alternatives

WoodBows have positioned themselves in an interesting place in the market offering both US and Philippines-based VAs.

The most similar service is TaskBullet, which also has both US and Philippines-based staff. Instead of weekly or monthly plans, Task Bullet sells “buckets” of hours you can use until you run out, and refill as needed.

At $1500 a month for a full-time virtual assistant in the Philippines, WoodBows is priced higher than many other competing services. The popular option for do-it-yourselfers is OnlineJobs.ph, where you can recruit candidates to your job and pay them directly (often in the range of $400-1000 a month for full-time).

Of course, this comes with the drawbacks of not having any company infrastructure or management layers in place.

If you’re looking for VAs in the US, Time Etc and Virtual Assist USA are two highly rated companies with similar rates.

Your Turn

Have you worked with WoodBows?

If so, please share a review of your experience and help others with their search.

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My Tasker (MyTasker)

MyTasker is a well-established and fast growing firm in the virtual assistant industry. The India-based company was founded in 2012 by three veteran VAs, who brought years of experience to the table.

Since the MyTasker team spent the time in the trenches, they know how to take care of clients and were able to recruit high-performing professional virtual assistants to join their team.

VAA Exclusive: Get 20% off your first month w/ discount code VAA20MT

my tasker review

About MyTasker

Interestingly, MyTasker started out as a contract service on Freelancer.com. After gaining some initial traction on that platform, they decided to launch as a standalone operation.

The Kolkata-based company now has over 100 professional VAs on staff and has built a solid reputation on this review platform. Co-founder Gurjeet Dhillon explained that once a client fully integrates MyTasker into their systems and processes, they tend to stick around for a long time.

Is MyTasker Right for You?

I had the chance to sit down with Gurjeet to learn more about the company. In this brief interview, we cover:

  • How MyTasker’s unique team-based approach works in practice.
  • The type of clients who have the most success outsourcing to MyTasker.
  • How their years of experience benefit customers like you.

VAA Exclusive: Get 20% off your first month w/ discount code VAA20MT

MyTasker Services

Your dedicated MyTasker VA can handle just about any remote task, including:

  • customer support (online or over the phone)
  • transcription
  • social media management
  • online marketing
  • online research
  • website maintenance
  • virtual receptionists
  • and more

They also have expertise in:

Naturally, your virtual assistant can handle general administrative tasks as well such as appointment setting, travel or restaurant reservations, or other back-office tasks that can be completed remotely.

MyTasker SEO Services

If you need help with SEO and driving more traffic to your site from Google and other search engines, MyTasker has built up a dedicated team of SEO experts.

The service includes on-page optimization and off-page link building, and is ideal for local businesses. You pick the 10 most important pages on your site you want to rank for, and the SEO guys get to work.

Google is notoriously fickle so don’t expect results overnight, but over time you should begin to climb in the rankings.

MyTasker Intro Video

How MyTasker Works

With My Tasker, you’re assigned a dedicated point of contact. For each task you delegate, they’ll either tackle it themselves, or request help from a qualified team member.

You can communicate via phone, email, or Skype, and delegate tasks on a recurring or on-demand basis.

I see this team access as one of the primary benefits of companies like MyTasker. With a single point of contact, you can tap into an entire office worth of skillsets.

Your pre-purchased hours expire at the end of each billing cycle, but there are no long-term contracts and you can cancel at any time.

Your VA’s hours are tracked inside MyTasker’s internal dashboard so you can always log in and see how much time you have left for the month.

MyTasker Review

I was impressed during my trial of My Tasker, but I was using their now-discontinued “Lifestyle Assistance” plan, which offered 30 15-minute tasks for $39 a month.

Since then I’ve used their service for some daily database maintenance tasks and found them to be quite reliable. At one point, my VA had moved on to a new role within the company and it was several days before I even found out because she’d taken full responsibility to train her replacement.

MyTasker Plans and Pricing

The rates for Professional Assistance start at $140 for a 10-hour a month plan, and go all the way down to $7.50/hr for a massive 160-hour plan.

Pricing Table (accurate at press time):

  • 10 hrs per month – $140 ($14/hr)
  • 20 hrs per month – $250 ($12.50/hr)
  • 40 hrs per month – $450 ($11.25/hr)
  • 60 hrs per month – $600 ($10/hr)
  • 100 hrs per month – $900 ($9/hr)
  • 160 hrs per month – $1200 ($7.50/hr)

That means you can have a full-time 40-hour a week VA for just $1200, which is a strong value for ongoing business support.

If you want to take the service for a test drive, I suggest selecting one of the smaller plans to start with, and then scaling up your engagement from there. (Use the discount code below!)

If at any time you go over your plan’s hours, additional time can be purchased at $15 an hour (assuming staff availability).

VAA Exclusive: Get 20% off your first month w/ discount code VAA20MT.

Virtual Receptionist Plans

My Tasker added a call answering service where you can have a virtual receptionist answer your business line 24 hours a day. They’ll log and record each call, and give your company a professional presence on the phone.

Introducing the MyTasker Team!

MyTasker Alternatives

I asked Ronny, the COO, what sets My Tasker apart from the competition, both in India and elsewhere. He explained that the team’s extensive experience in the industry, especially on the customer service side, gives them an advantage.

“We have the freedom to go that extra mile to make sure our customers are satisfied,” he says, implying that other larger VA companies don’t necessarily afford that freedom.

Ask Sunday My Tasker VA Talks eLuminous
Customer Rating
Established 2006 2012 2015 2002
Hourly Rate $8-15 $7.50-18 $7-15 $7
Minimum Package $29 for 2 hours $140 for 10 hours $130 for 10 hours $140 for 20 hours
Dedicated Assistant
Best For Personal Tasks
Data Entry
Research
Admin
Marketing
SEO
Development
Admin
Bookkeeping
Development
Real Estate
E-Commerce
Marketing
Team Access
Free Trial *
Special Offer 10% off first month w/ code VAA10PDA 20% off first month w/ code VAA20MT 10% off first month
of full-time VA
w/ code VAAFULL10VAT
20% off first month (mention VAA)
Learn More Learn More Learn More Learn More

*Well, it’s a $1.

Your Turn

Have you worked with MyTasker? If so, please share your experience below and help others with their decision.

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Remote CoWorker

Remote CoWorker is a virtual assistant company specializing in providing virtual assistants at competitive rates to entrepreneurs and businesses of all sizes all over the world.

The company’s headquarters is located in Florida, U.S. All of their virtual staff work out of their offices in the Philippines, enabling them to offer very competitive hourly rates.

About Remote CoWorker

remote coworker reviewThe company started operations in 2013 and is headed up by CEO Gidon Levy, and COO Sean Rivkin.

When I asked about the areas they specialize in, Sean told me:

“We have a vast experience working with the following industries: Real Estate Agents & Brokers, IT & Technology, Insurance, Healthcare, Public adjusters and businesses that are mainly those who are working on a commission sales structure and looking to build a team.”

He also went on to say that when someone signs up with them, they provide a period of free training to ensure a smooth onboarding process for clients.

How Remote CoWorker Works

If you’re interested in working with Remote CoWorker you can get started by reaching out to them to schedule a time for a call. You can reach them by email, live web chat, or phone via their site.

Once they’ve learned more about your business and your virtual assistant requirements, they’ll be able to provide you with a quote for an hourly rate.

They also offer a free trial, so you can try their service before committing to a monthly plan.

After you’re signed up, you’ll be assigned an account manager as a point of communication, as well as a dedicated virtual assistant. Their VAs are managed with a ratio of 1 manager for every 10 agents, and you’ll work closely with each to get your new team members up to speed.

Remote CoWorker Services

Remote CoWorker split their services into two categories:

  1. Virtual assistance
  2. Bookkeeping

This is interesting because a lot of virtual assistant companies list bookkeeping as part of their general services, but few list it as a separate service to a general VA.

Bookkeeping requires some specific skills and qualifications, at least to perform the role at a high level. It’s reassuring to see they have some assistants that work as dedicated bookkeepers — if that’s what you’re looking for.

Under their virtual assistance category, you’ll find the usual wide range of business tasks that can be completed remotely. Some of the tasks they highlight on their site include:

Remote CoWorker Plans and Pricing

Remote CoWorker pricing starts at $5.99 an hour and go up depending on the skill sets and experience you require from your assistant.

This is a very competitive starting rate, and comes with a full-time dedicated virtual assistant.

Part-time support is also an option for an extra $1 an hour, and the company also offers a free trail.

Remote CoWorker Pricing

There are no long-term contracts to sign; everything is month-to-month.

Remote CoWorker Alternatives

There is no shortage of virtual assistant providers based in the Philippines to consider as alternatives to Remote CoWorker.

That said, Remote CoWorker’s starting rate is one of the most competitive.

OnlineJobs.ph Okay Relax FreeUp Remote CoWorker
Customer Rating
Established 2009 2015 2015 2013
Hourly Rate $3-8 $8-12 $5-20 $5.99-8.99
Minimum Package $69 to post a job $30 for 5 tasks Free to post a job $139 for 20 hours
Dedicated Assistant *
Best For Full-time hires Quick tasks Quick pre-vetted hires in e-commerce and marketing Full-time hires
Team Access
Rollover Hours
Free Trial
Learn More Learn More Learn More Learn More

*Dedicated option available.

Other options worth considering are My OutDesk, which operates on a similar agency model and specializes in the real estate industry, and OnlineJobs.ph if you don’t mind putting in a little more work upfront on your talent search.

Your Turn

Have you worked with Remote CoWorker? If so, please leave a review below to help others with their decision.

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RemSource

RemSource is a unique US Based virtual admin & bookkeeping company based in Baltimore, MD. The company was founded in 2009 by Azi Rosenblum, who saw a need for a more professional, integrated, “in house quality” virtual service provider to help small business owners with more tasks than time!

VAA Exclusive: Mention you found RemSource on VAA to save $100 on your first month of administrative services and/or $50 off your first month of bookkeeping services.

About RemSource

RemSource offers live administrative & bookkeeping support during regular 9-5 office hours. Their mission is to become an integrated part of their clients’ day-to-day operations. Think of it like having a group of professional, experienced, and capable team members working remotely, taking over all the jobs that are swallowing your valuable revenue-generating time.

RemSource is one of very few US-based virtual assistant companies where the VAs work from an office and not from their homes. They believe this is an important ingredient in promoting teamwork, skill-building, and delivering best in class support!

Each client is assigned 2 dedicated admins (one primary, one secondary admin). The admins become a part of that business’s team, so the customers get used to speaking with the same people and can develop a long-term relationship.

The service is aimed at small business owners, solo practitioners, financial advisors, consultants, speakers, and other solopreneurs. The company has been recognized in the Baltimore Business Journal and SmartCEO Magazine for its innovative approach to administrative support. 

Oh… and they have A LOT of fun doing it! The company culture at RemSource is an intriguing balance of extreme professionalism, warm and welcoming energy, and a curious fun loving youthfulness that drives innovation and problem-solving!

RemSource Founder Interview

RemSource Services

RemSource is a virtual office team ready to help you grow! They do calendar management, scheduling, Quickbooks bookkeeping, answer your phone, provide customer service, handle back-office tasks, and do proactive follow-ups with prospective leads and customers.

How it works is during your first 3 months as a client, they take a very consultative approach in finding the right opportunities for delegation and streamlining your business processes. Their team works with you to put systems in place for smooth operations and well-defined roles.

I asked Azi, their founder & CEO, what sets RemSource apart from the competition? His answer:

“We literally become a part of our clients’ team. Our in-house quality approach, full-time availability for a mission-critical part-time workload, and obsession with innovation and results makes us much more than a Virtual resource. We are #VirtuallyAwesome!”

That in-office presence that’s “on-call” during business hours is a big selling point. Clients don’t have to stress about counting tasks or running out of hours on their plan.

A solo mental health professional, a consultant, a contractor, they all have the same issue. “More tasks than time”. RemSource can do some of those tasks and give you back a bunch of that time so you keep going AND growing!

How RemSource Works

RemSource Plans and Pricing

RemSource uses a very unique flat-fee pricing model. After discussing your needs, a monthly fee is quoted for the “job description” and it’s time to get going! They keep their agreements reasonably short term (3 months) and encourage constant communication, especially during the initial term, to ensure best practices are in place and the greatest value delivered. Design, refine, delegate! That’s the goal! 

VAA Exclusive: Mention you found RemSource on VAA to save $100 on your first month of administrative services and/or $50 off your first month of bookkeeping services.

RemSource Alternatives

As I mentioned, the virtual-but-still in-office admin model is rare for a company this size. (Most competitors run a model with home-based staff.) In the US, two similar services come to mind: Longer Days in Michigan and Virtual Assist USA in Pennsylvania. 

Both of those options operate on a kind of a hybrid model with hourly packages and access to a team of assistants for various business needs. RemSource differentiates itself with its flat-fee model which allows clients to relax and rely on them with no fear of big surprise bills.

The RemSource service is what I’d consider a step up from just virtual receptionist services or UAssist.ME‘s low-level plan that promises a similar “all-day” coverage but shared among several clients.

And if bookkeeping is all you need, here are our top-rated online bookkeeping services.

Your Turn

Have you worked with RemSource? If so, please take a minute to leave a quick review below to help others with their decision.

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Abby Connect

Abby Connect is a family-owned virtual receptionist service provider based in Las Vegas, Nevada. The company was founded in 2005 by Nathan Strum who remains with Abby Connect as their CEO.

Using a virtual receptionist service allows business owners to free up more time by not answering calls, as well as giving a more professional first impression to customers and clients calling in.

About Abby Connect

There is no denying that having a friendly, helpful person on the end of a call is good for business.

Abby Connect says that 67% of callers hang up if they are not met with a real person, and 85% who reach a voicemail don’t leave a message.

Virtual receptionist services solve these problems and are ideal for businesses and entrepreneurs without the budget for their own full-time receptionist, or anyone looking for a cost effective solution to covering inbound calls.

Abby Connect’s virtual receptionists can answer your calls with a script you provide, or you can just leave it in their hands to handle your calls in a professional manner.

They assign a team of five dedicated receptionists to each account, this means your regular customers will become familiar with their assistants.

That might be something worth noting if you want to give the impression that you have your own team of receptionists as not all providers use dedicated staff per account.

Abby Connect Area’s of Specialization

  • Law Firms and Legal Services
  • Accountants
  • Professional Services
  • Home Services
  • Health Care

Abby Connect – How it Works

Abby Connect Services

Abby Connect provides virtual receptionist services to law firms, accounting firms, small businesses, medical practices, dental offices, and more.

If you receive inbound calls and have a good idea of how many minutes per month you need, their services are worth taking a closer look at.

All of their plans include the following services:

  • Guaranteed live call answering
  • A dedicated customer success manager
  • A team of dedicated receptionists
  • Bilingual receptionists
  • Appointment Scheduling
  • Outbound Calling
  • Custom Answering hors up to 24/7/365 (with free extended hours)
  • Calling/Texting from mobile app
  • Voicemail transfer to text or email
  • Real-time call reports with alerts
  • Unlimited voicemail time
  • Unlimited voicemail boxes
  • Unlimited talk time after transfer

Abby Connect Plans and Pricing

Abby Connect has three pricing plans. Their plans are based on the number of minutes you expect to use, with their entry plan working out at $2.79 per/minute and their largest plan being $2.18 per/minute.

Their plans are:

  • Abby 100 – 100 receptionist minutes for $279/month.
  • Abby 200 – 200 receptionist minutes for $499/month.
  • Abby 500 – 500 receptionist minutes for $1089/month.

All of their plans include bilingual virtual receptionists, voicemail transfer to email or text, a dedicated account manager, a dedicated team of receptionists, unlimited talk time after transfer, unlimited voicemail boxes, and unlimited voicemail time.

Extended hours, weekend, and 24/7 answering are also available. Contact them to discuss your needs and a custom quote.

They are currently offering a 14-day free trial for anyone interested in trying their service.

Abby Connect Alternatives

Abby Connect’s largest competitors include Ruby, Nexa, Smith.ai, and GabbyVille. These services have very similar pricing plans if you’re looking for a comparable quote, though GabbyVille offers a lower price point if budget is high on your list of priorities.

The thing that sets Abby Connect apart are custom intake offerings!

Abby Connect, like most virtual receptionist service providers, offers a free trial. If you’re struggling to make a decision take advantage of their free trial period to evaluate their services.

Your Turn

Have you worked with Abby Connect’s virtual receptionists? If so, please leave a review of your experience below to help others with their decision.

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How To Let Go And Let Your VA Do The Work

image

TRUST ME – I understand how difficult it is being a small business owner who has a tough time offloading their work.

It’s your own creation – your baby.

But as your enterprise grows, the activities and tasks can become too many – that’s where a Virtual Assistant can step in.

Long hours and waking up in the night to check emails sound familiar?

With time, I’m getting better at letting go and so can you! My Virtual Assistant is winning my trust day by day and I am learning to depend on him & her much more than I earlier did.

Thanks to the emergence of the Virtual Assistant Services, offloading work to reliable committed people is now more easy and convenient. A Virtual Assistant can save you valuable money but also the most important asset – time.

Well, let me tell you about it from my own experience.

If you’re of the opinion that Virtual Assistant’s can only help you with admin assistance, it’s time to change your view. Indeed, this particular service may be the most commonly opted for but it is by no means the only one available. Virtual Assistant’s specialize in different fields such as:

They may not work in your country or time zone, but none of these come in the way of delivering their committed assistance. This free’s up your time for focusing on mainstream operations, doing what you are good at, and spending with the family. Now, who doesn’t want that?

I’ve been brave enough to be an entrepreneur – Why not be brave and hire a Virtual Assistant to see what the rewards are?

So, I got in touch with MyTasker and Woodbows. As most of my outsourced work was related to writing, I sought a Virtual Assistant who was a trained and experienced writer and other tasks and two of the highest rated VA companies on our site.

We communicated via emails and over time, our understanding grew deeper and better. I found that Virtual Assistant’s love helping out their clients and often go above and beyond to ensure the same. They follow instructions diligently, provide timely output, and follow up regularly. Other than the fact that you cannot see them in person, there’s nothing to complain of really.

There are several Virtual Assistant companies around the world that offer their services to businesses of various sizes – it’s a big, wide world out there with plenty of choices. Virtual Assistant’s are no genies or mind-readers, which is why you need to maintain a consistent form of communication to specify your guidelines and follow up with modifications, if necessary.

The task list of Virtual Assistants can help businesses grow in many ways –  You only need to decide on what it is that you find you are spending time which could be spent elsewhere.

Ways To Let Go

Here are some tips on how to share your responsibilities and let your Virtual Assistant do the work:

  • Business Communication Platforms – Constant communication is key. Thankfully, the advancement in technology has brought forth several business communication platforms for smooth and safe communication. Slack replaces the idea of communicating via emails and the time wasted along with it. The platform facilitates direct conversation to ensure no detail is missed out. Asana and Trello are similar communication platforms that have high utility as well. Communication and tracking the progress of tasks becomes much easier with these, given the complete transparency between the two parties.
  • Time and Activity Tracking – Time tracking tools are very helpful for business owners who love the control over their own work and overseeing them to the fullest. These tools help in effectively tracking the time for the tasks performed by the Virtual Assistant. It helps in determining the efficiency of a virtual assistant. Time and activity tracking software show business owners the number of hours a Virtual Assistant spends on a task and how they utilize their time. MyTimeIn, WorkPuls and DeskTime are the most advanced softwares for monitoring the time and productivity of the Virtual Assistant’s. Hubstaff is an amazing tool for scheduling, reporting, payrolls, and invoicing purposes.
  • Document Sharing and File Management – Collaborating on documents and experiencing your Virtual Assistant’s work in real-time is now a breeze. Dropbox is a file storage platform that was initially introduced as Cloud storage. It can be used for storing all your content in a central location, to find and track content effortlessly, and to optimize workflow. Google Drive is yet another outstanding tool for managing work in real-time in coordination with the Virtual Assistant’s.
  • Sleep Apps – It is not uncommon for anxiety related to work and life to come in the way of your sleep and prevent you from relaxing. There are several sleep apps that help in evaluating your sleeping patterns, display analyses of sleep phases, and come with different soothing melodies to make the mind calmer. These sleep apps are handy in ensuring that you get enough rest while your Virtual Assistant takes care of your work. Getting the recommended hours of sleep can also help you to focus better on coordinating and collaborating with your Virtual Assistant. Some great sleep apps are White Noise, Relax Melodies and Sleep Time.

It’s okay to want to be in control when it comes to your work. But letting go a little or some more, depending on how bogged down you are, doesn’t hurt. I should know. In fact, hiring a Virtual Assistant and letting him & her assist me has been one of the best decisions I ever made.

I hope it helps you to arrive at better decision-making.

For all you know, your Virtual Assistant could be your best work buddy.

Best,

Mica

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Black Virtual Assistants (BVA)

Black Virtual Assistants is a US-based virtual assistant company specializing in providing virtual assistants to small and medium-sized businesses.

The company is headquartered in Texas, and their assistants work remotely all over the U.S.

About Black Virtual Assistants (BVA)

The company started operations in 2004 and is headed up by founder, Regina Baker. Regina is an award-winning internet business consultant and an executive virtual assistant herself. So, she has a good deal of industry experience on both sides of hiring VAs and working as one.

Regina started Black Virtual Assistants (BVA) to create a community of people who have a passion to cultivate a space where all people of color have the opportunity to be seen and hired.

Understanding the challenges people face around getting hired, through Black Virtual Assistants Regina acts as a voice for people of color in the virtual assistant industry.

Black Virtual Assistants supply dedicated assistants starting at a minimum commitment of 20 hours a month.

How Black Virtual Assistants (BVA) Works

If you’re interested in working with Black Virtual Assistants, their team handles everything in regard to finding the perfect assistant for you.

All you have to do to get started is to fill out a request for proposal (RFP) form on their site. Their RFP asks you a few things, such as; the services you’re interested in, what you require from an assistant, your budget, number of hours per month, and some other details they need to find the right assistant for you.

It’s worth noting that despite asking for your budget, Black Virtual Assistants state that they will not supply assistants for less than $30/hr.

Black Virtual Assistants Services

Black Virtual Assistants’ VAs are capable of handling any day-to-day business tasks that can be completed remotely.

When you sign up, you’ll be asked what services you require. A member of their team will then personally find and screen a Virtual Assistant for you.

To give a general idea, Black Virtual Assistants group some of their services under the following categories:

  • Accounting and bookkeeping
  • Speaker support
  • Data entry
  • Editing and proofreading
  • Graphic design
  • Project management
  • Research and development
  • Website design

As a rule of thumb, and this applies to hiring Virtual Assistant’s in general, you should provide as much detail about the tasks you want to outsource as possible. This enables BVA to better find an assistant with the skills to match your requirements.

Regina also offers 1-on-1 coaching for both virtual assistants and business owners looking to grow their businesses through outsourcing.

You can book a 3-hour coaching call with Regina. Or, a series of calls with her strategy team and herself if you want her help forming a strategy for your business.

Black Virtual Assistants Plans and Pricing

Black Virtual Assistants do not have any set pricing plans for their assistants. They state their minimum hourly rate starts at $30, and you have to sign up for a minimum of 20 hours per month.

This means the minimum monthly spend for working with Black Virtual Assistants is $600 per month. For a full-time assistant working 160 hours a month that works out at $4,800.

The hourly rate is skills and experience-dependent, however. You need to fill out an RFP and a member of their team will get back to you with a custom quote.

If you’re interested in booking a coaching call with Regina, she offers two packages priced at $197 and $597.

Black Virtual Assistants Alternatives

If you’re looking for US-based assistants, then we recommend checking out Time ETC and Zirtual. Both have comparable hourly rates to Black Virtual Assistants and offer a similar range of services.

If you’re working to a tighter budget, you can check out our reviews of some of the highest-rated overseas VA companies.

Your Turn

Have you worked with Black Virtual Assistants? If so, please leave a review below to help others with their decision.

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Tasks Expert

Tasks Expert is a US-based virtual assistant company specializing in providing virtual assistants to individuals and companies of all sizes across the globe.

Although the company is headquartered in the US, their assistants work from their offices in Mumbai, India. This enables Tasks Expert to offer some very competitive hourly rates.

VAA Exclusive: Task Expert is offering free 4 days trial 2.5 hours daily usage total 10 hours with Code VAA10!

About Tasks Expert

The company started operations in 2017 and was co-founded by friends and entrepreneurs Loren Hamilton and Noaman Ansari.

Tasks Expert has the following mission statement:

“Our utmost priority is to provide virtual assistant services around the globe and make our services accessible to not only corporate clients but also to small, mid and large companies.”

When you sign up with Tasks Expert you’re assigned a dedicated assistant and team leader as a point of contact.

You can communicate with your assistant via email, phone call, Skype, and some other team tools like Asana and MS Teams. They also point out that if your assistant is unavailable for any reason, they provide a backup.

Tasks Expert guarantees client satisfaction. If you’re not satisfied with your assistant in any way, they’re happy to find you a replacement and work out any issues you have.

How Tasks Expert Works

Tasks Expert has a simple onboarding process that looks like this:

  1. Sign up for one of their pricing plans (all but their Bronze Plan comes with a 10-hour free trial) and a member of their team will reach out to you.
  2. After discussing your requirements in a discovery call, Tasks Expert will find the best-suited assistant to handle your tasks.
  3. You’ll receive an email containing all the details about their available assistants to look through.
  4. When you’ve chosen or are happy with an assistant presented, you can start communicating directly with them and get straight to work.

Tasks Expert Services

Tasks Expert provides a complete range of virtual assistant services. By this, we mean that if something can be completed remotely, their assistants are ready to take on those tasks.

To give you a better idea, they list their main services as follows:

  • Personal tasks
  • Administrative tasks
  • Data entry
  • SEO and internet marketing
  • Social media management
  • Book-keeping and accounting
  • Contact research
  • Real estate tasks
  • Graphic design
  • Web development and maintenance
  • PPC and Adwords management
  • Email and chat support 24/7
  • Video editing
  • App development

Tasks Expert Plans and Pricing

Tasks Expert has four different pricing plans. Rates start as low as $4.50/hr for their largest hourly plan, and are as high as $9.50/hr for their pay-as-you-go-plan.

A complete list of their pricing plans at the time of publishing is:

  • Bronze – $9.50/hr on a pay-as-you-go basis.
  • Silver – $6.50/hr for 40 hours.
  • Gold – $5.50/hr for 80 hours.
  • Platinum – $4.50/hr for 160 hours.

VAA Exclusive: Task Expert is offering free 4 days trial 2.5 hours daily usage total 10 hours with Code VAA10!

All of their plans come with a 10-hour free trial (excluding their Bronze pay-as-you-go plan), so you can get started without committing to a plan.

Included in each plan is a dedicated virtual assistant of your choosing, email/chat/phone support, a backup assistant, and a 100% money-back guarantee if you’re not satisfied.

With such competitive rates and a no-risk free-trial and money-back guarantee, it’s certainly an attractive proposition to give Tasks Expert a try.

Tasks Expert Alternatives

For alternative virtual assistant companies offering VAs based in India, we recommend checking out VA Talks and My Tasker.

These are two highly rated companies that offer a similar range of services. However, if budget is your main concern, Tasks Expert does offer the lowest hourly rates.

Your Turn

Have you worked with Tasks Expert? If so, please leave a review below to help others with their decision.

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My Virtual Assistant

My Virtual Assistant is a virtual assistant company providing virtual assistant services to small and medium-sized businesses all over the world.

The company’s headquarters is in London. They also have offices in Johannesburg and are planning to open an office in the U.S. All of their virtual assistants are based in the UK and the U.S.

About My Virtual Assistant

The company started operations in 2018 and is currently headed up by CEO Wes Thomson. When I spoke with a representative from My Virtual Assistant, they told me they were only working with a select group of clients pre-COVID referred by word-of-mouth.

However, during the pandemic, they decided to change their business model. They redesigned their website and started actively marketing for new clients.

An area where My Virtual Assistant differs from a lot of VA companies is their pricing model. You can sign up for as little as $39 per month and will have access to a dedicated assistant.

This buys you 16 credits, which is 2 hours of an assistant’s time as their currency is 2 credits = 15 minutes of time. Additional credits are $3/ea.

“Our belief is that everyone should be able to access the benefits of having an assistant and that this shouldn’t come at a large monthly price,” they told me explaining why their entry price is just $39/mo.

My Virtual Assistant offers a 7-day free trial in which you will receive 2 hours of time to use. So, you can try their service before committing.

How My Virtual Assistant Works

My Virtual Assistant advertises that you can “Get started in less than 5 minutes”.

There are 3 steps to their onboarding process:

  1. Signing up – You can create an account and start your 7-day free trial (credit card/payment details are required).
  2. Access their portal – You’ll gain instant access to their client portal where you can start sending tasks to your assistant.
  3. Receive completed work – Your assistant will send back completed tasks and communicate with you through the portal.

My Virtual Assistant Services

With Virtual Assistant Services saying, “There is no task too large or complex”, you should be able to give them any task that can be completed remotely.

To give you a better idea, they list the following as tasks they commonly handle:

  • Reservation tasks
  • Travel arrangements
  • Diary management
  • Invoicing
  • Scheduling
  • Expenses management
  • Lifestyle tasks
  • Social media management

Looking at that list of tasks, it looks like they handle more of the executive assistant and Personal Assistant types of tasks.

They did tell me, however, that they have “technical centers”. This is basically groups of assistants specializing in different areas, and they will always find the right assistant to carry out work.

My Virtual Assistant Plans and Pricing

My Virtual Assistant operates on a credit system. Credits cost $3 each, and two credits represent 15 minutes of time.

Therefore, an hourly rate for their assistants is $24/hr.

You can pay as little as $39/mo for 16 credits (3 bonus credits), then buy more for $3 each as and when you need them.

The interesting thing about using credits is that My Virtual Assistant has set a number of tasks as requiring a set number of credits.

For example, managing social media accounts costs 4 credits to set up, plus 2 credits per post. They do add that it may cost more depending on the complexity of the task, but it does give you a rough idea of how much certain tasks are going to cost.

My Virtual Assistant offers a 7-day free trial. You get 2 hours of assistant time to use within the 7 days (that’s 8 credits), and then have to either cancel or start paying a monthly fee.

My Virtual Assistant Alternatives

At $24 an hour utilizing assistants based in the UK and the U.S., My Virtual Assistant is in the same ballpark as companies like Time ETC and Zirtual.

Both of these companies operate on a similar business model, and both have a good deal of customer feedback.

Your Turn

Have you worked with My Virtual Assistant? If so, please leave a review below to help others with their decision.

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Delesign

Delesign is a subscription-based unlimited graphic design service. The company started operations in April of 2018. They complete all kinds of graphic design work, website design mockups and UI/UX, illustrations, branding, and video and motion graphic projects. Most projects can be completed within 24-48 hours and they provide you with direct communication with your Delesign designer, even through Slack.

Their headquarters is based in San Jose, California, and all of their designers are based in the Philippines. This enables Delesign to offer competitive rates, and they are flexible with their working hours to meet the needs of their clients by providing you with 2 shift schedule options when signing up. This way, you’re able to select when your designer works to ensure that you can be online when they are.

About Delesign

Delesign ReviewThe company was founded by Kenny Schumacher and Julius Tasis. Julius is based in the Philippines, was a senior designer at Maersk, and has experience working with businesses of all sizes.

Kenny is an entrepreneur living in San Jose where their US offices are based. He and Julius have a number of online businesses and started Delesign to provide affordable graphic design solutions to individuals and businesses of all sizes.

My Delesign Review

How Delesign Works

Their business model is subscription-based. This means the more design work you need, the more value you will get from the same flat monthly fee.

Like most subscription models they say you can request “unlimited” designs. This is not limited to one task at a time like many other similar subscription models, however instead is limited to 2 hours of design work per day with one subscription. As such, you may be able to complete multiple simple projects in one day, but a more complex project may take multiple days.

There are four simple steps from signing up with Delesign, to receiving your completed designs:

  1. Fill out a short questionnaire about your business, your business’s needs, the types of projects you want completed and what time zones are best for you, then a member of their team will assign the best-suited designer to work with you.
  2. Start submitting design requests through their online portal. They have premium stock images available to use, and you can upload your own images.
  3. Your designer will start working on your request and provide you with updates.
  4. Your designer will send you files for the completed designs. You can message your designer to request revisions and provide feedback, or accept the work!

Delesign Services

Delesign graphic designers are experienced in a wide range of graphic design tasks.

It’s easier to ask them what they can’t do rather than all the things they can, but to give you a better idea, here are some of the common requests from clients include:

  • Branding
  • Illustrations
  • Motion graphics
  • Animation
  • Explainer videos
  • Web design work
  • App mockups
  • and more

All their Virtual Assistant’s primarily work in English.

Here’s my video interview with Delesign founder, Kenny Schumacher, with more details on who the service is a good match for and a look into his hiring process.

Plans and Pricing

Delesign currently has two different pricing plans to choose from. You can opt for a rolling monthly plan or sign up for a year.

All of their plans include unlimited design requests and revisions, with 2 hours of daily design allotment with one subscription.

The best value is the yearly plan which costs $325 per month. (That means you’re committing to $3,900 upfront, but is still an incredible bargain compared with hiring an in-house designer.)

A complete list of their plans are as follows:

  • Graphic Designer Monthly – $349 per month
  • Graphic Designer Yearly – $325 per month
  • Senior Designer Monthly – $499 per month
  • Senior Designer Yearly – $449 per month

delesign pricing

All plans come with a 15-day money back guarantee, there are no additional costs, and you are assigned a dedicated designer to work with.

Delesign Alternatives

A couple of other subscription-based companies operating on a similar model as Delesign are Design Pickle and Unicorn Go.

If you don’t think you will get enough value from a monthly subscription, then it might be worth checking Fiverr for affordable one-off design tasks, or a company like 99designs for a larger crowdsourced project.

Your Turn

Have you worked with Delesign? If so, please leave a review below to help others with their decision.

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VAFromEurope

VAFromEurope is a virtual assistant company with their headquarters in Austin, Texas, and their team of virtual assistants are based in Lviv, Ukraine. Alternatively, you may see or hear the company referred to as European Virtual Assistant Agency or EVAA.

Founded in 2015, VAFromEurope supplies virtual assistants for busy business owners primarily based in the US or EU, and offer a wide range of services to help business owners free up more of their time and outsource tasks at a competitive rate.

VAA Exclusive: Mention referral code VAA10 for 10% off your first month of service!

About VAFromEurope

VAFromEurope is a BPO department of AgiliWay Group Inc, an outsourcing software development company. They started by providing virtual assistant services to their parent company and have now become their own company and service clients all over the globe.

Their management team is headed up by Sergiy Korniyenko and Ulyana Mysyk. Their target customers are US and EU-based small businesses and startups, although they can provide virtual assistants to an organization of any size with outsourcing needs.

With their virtual assistants being based in Ukraine, VAFromEurope is able to offer very competitive rates while utilizing staff who speak English very well and understand the culture of US and EU businesses.

When you sign up for one of their hourly plans you will have a meeting with a supervisor to discuss how they can best serve you and your requirements. You are then matched up with an assistant best qualified to handle your workload.

VAFromEurope Services

VAFromEurope says that all of their virtual assistants hold Bachelor or Master degrees and have passed an internal VA training and certification process.

They are capable of handling a wide range of tasks, including:

  • Administrative support
  • Data entry
  • Social media management
  • Web research
  • Content administration 
  • Search Engine Optimization
  • Web development
  • Website administration
  • On-Demand (Personal assistant, Sales Support, Call Center support)

VAFromEurope Intro Video

VAFromEurope Plans and Pricing

VAFromEurope currently has four different pricing plans with hourly rates ranging between $7-$10 per hour. If you want to hire an assistant for one-off tasks there is a fixed rate of $11.90 per hour.

Full Pricing Table (as of the time of publishing):

  • ENTRY – 10 hrs/month – $99 ($9.90/hour)
  • BASIC – 20 hrs/month – $198 ($9.90/hour)
  • SMALL – 40 hrs/month – $360 ($9.00/hour)
  • PART-TIME – 80 hrs/month – $640 ($8.00/hour)
  • PART-TIME PLUS  -120 hrs/month -$900 ($7.5/hour)
  • FULL-TIME – 160 hrs/month – $1120 ($7.00/hour)

 

Yes, you read that right – a European VA for Asian VA prices.

VAA Exclusive: Mention referral code VAA10 for 10% off your first month of service!

Like most virtual assistant companies, you do not need to sign up to any long term commitments. Their plans are only valid for one month, however, so you cannot roll the hours forward.

There is a free trial to give you the opportunity to sample their services without handing over any personal information or payment details. I would always take a company’s free-trial offer before committing as there is nothing to lose.

VAFromEurope Alternatives

Time Etc and Boldly are the highest-rated European virtual assistant companies, however, their rates are a lot higher than VAFromEurope. Like at least 3x more.

Baltic Assist is in Lithuania also has excellent ratings and offers prices a lot more comparable, so they are worth checking out as well.

VAFromEurope says they are able to stand out from the other companies in their space by being able to offer competitive rates leveraging labour from the Ukraine where the cost of living is lower than the US and a lot of the EU while employing qualified assistants who understand the culture of US and EU-based businesses.

Your Turn

Have you worked with VAFromEurope? If so, please leave a short review below to help others with their decision.

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WorkPuls

WorkPuls is an employee monitoring, time tracking, and automatic time mapping platform.

This software provides a range of tools and features that enable managers and business owners to increase their employee’s productivity.

The company and WorkPuls’ support staff are based in California, U.S.

Sign up for a 7-day free trial!

About WorkPuls

The company was founded in 2015 and is headed up by CEO Ivan Petrovic, and COO Ryan Fyfe.

WorkPuls’ mantra is a simple one; “Every Second Counts (And Should be Counted).”

This is exactly what their software does, it tracks exactly what your team members are working on every second of the day.

Whether you have remote team members that you can’t physically see or you have in-house team members, if you want to know what they’re working on you can’t look over their shoulder all day.

This is where WorkPuls comes in – WorkPuls contains a range of tools, all of which are designed to monitor exactly what your team members, virtual assistants, and employees are working on.

Obviously, you want to know that the people you are paying are working on what you think they are. But productivity tracking tools like WorkPuls go far beyond that.

WorkPuls provides you with insights that you would not otherwise be able to see. Such as identifying tasks taking longer than you’d expect, which team members are working the fastest, amount of idle time, and much more.

How WorkPuls Works

If you want to see WorkPuls in action, you can start a 7-day free trial. Their success team will also assist you with your account setup and onboarding.

All you have to do to get started is to install the low-footprint software on each of your team member’s computers.

WorkPuls then collects all the data it needs and transfers it to their central servers. The data is crunched and presented to you via a user-friendly dashboard.

WorkPuls Services

WorkPuls provides all the tools to monitor just about everything your remote team members are doing with their time.

They summarize this down to 3 core areas as follows:

  1. Employee Monitoring – This includes monitoring the apps and websites your staff are using during working hours. As well as requesting screenshots and tracking keyboard activity and mouse movements.
  2. Time Tracking – You can set up projects and tasks and assign team members to specific projects. WorkPuls then collects all the data around who is working on which tasks and how productive they’re being.
  3. Automatic Time Mapping – Advanced tracking and reporting features give you a detailed overview of employee productivity. These insights enable you to make informed decisions when optimizing your team’s workflows.

WorkPuls Plans and Pricing

WorkPuls currently has four different pricing plans as follows:

  • Employee Monitoring – $6.00 per month per employee.
  • Time Tracking – $8.00 per month per employee.
  • Automatic Time Mapping – $15.00 per month per employee.
  • Enterprise – Custom pricing on request.

These are month-to-month prices. If you commit to an annual plan you get a 20% discount, meaning Employee Monitoring starts at $4.80/mo per user.

Each of their plans unlocks more of their features. Looking at the long list of features in each plan, it looks like most small to medium-sized businesses will have everything they need in the Employee Monitoring plan though.

WorkPuls offer a 7-day free trial that allows you access to all of their features. So, you can try out their platform and decide for yourself.

WorkPuls Alternatives

There are other productivity and time tracking software tools on the market if you would like to test out alternative platforms. We recommend checking out MyTimeIn and DeskTime, two comparable platforms with a similar range of features.

Your Turn

Have you used the WorkPuls platform with your business? If so, please leave a review below to help others with their decision.

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DeskTime

DeskTime is an employee time and productivity tracking tool. This software provides a range of tools that helps business owners and managers boost their team member’s productivity.

After installing this software on the computer or device your remote team members are using, you can track their time, the apps they’re using, see screenshots, and track other productivity metrics.

The company and DeskTime’s support staff are based in Riga, Latvia.

Sign up for a 14-day free trial.

About DeskTime

DeskTime is a desktop and mobile time tracking app that helps managers monitor what their remote employees are working on.

The company has been in operation since 2011, and they say they currently work with more than 13,000 companies in 209 countries.

If you have remote team members and you ever feel out of touch with what they’re working on, this software is going to be of interest to you.

By installing the software on your employee’s or virtual assistant’s computer, you can monitor exactly what they’re working on.

You can then see all the important metrics via a central dashboard. You will see when they logged in, what they’ve been working on, any time away from their computer, and you can even request periodic screenshots of their screen.

It’s not just a way to keep a close eye on what they’re doing. It’s a tool to identify ways you can help them increase their productivity by identifying any tasks they’re struggling with.

DeskTime claims you will boost productivity by 30% when you start using their software. We can see this being possible, the insights it provides into a user’s workflow are valuable.

How DeskTime Works

If you want to see how DeskTime works, you can sign up for a 14-day free trial (no credit card required). You can also schedule a call with a member of their team if you’d prefer to talk to someone.

You then select the plan and number of users you want to install the software with. Once your team members install the software, you can link it up to your main dashboard and you’re all set.

DeskTime Services

DeskTime tracks and monitors a number of important metrics and provides other services, such as:

  • Time tracking – You can monitor the number of hours your team members are working on specific projects.
  • Document/app tracking – You can see which documents and apps they’re spending their time on.
  • Automatic screenshots – You can request periodic screenshots of their computers to see what they see.
  • Shift schedules – You can set up a central calendar for your team and assign shifts and monitor who are working which shifts.
  • Invoicing – You can generate client invoices based on the time you’re tracking through the app.
  • 3rd party integrations – You can streamline your team member’s workflows by integrating DeskTime with tools they’re already using. Such as Asana, Basecamp, Trello, and many more popular tools.

DeskTime Plans and Pricing

DeskTime has four different pricing plans. It’s free to try any of their plans for 14 days, and their Lite plan is completely free to use.

Their Lite plan is limited to one user and very few features, however, so it’s really only good for getting a feel for their platform.

Their paid plans increase on a sliding scale based on the number of users (remote workers) you’re tracking. You also unlock additional features the higher the plan you choose.

A complete list of their pricing plans at the time of publishing is:

  • Lite – Free for 1 user.
  • Pro – Starts at $7 for one user.
  • Premium – Starts at $9 for one user.
  • Enterprise – Starts at $14 for one user.

DeskTime Pricing Chart: 1 User vs 10 Users


To give you an idea of how the sliding scale pricing works; if you use the software with 5 team members the cost per user goes down to $6 with the Pro plan and $7.80 with the Premium plan.

DeskTime lists their Premium plan as their ‘most popular’. This plan unlocks invoicing, automatic screenshots, and offline time approval. Some useful features as your team grows in numbers.

DeskTime Alternatives

For alternatives to DeskTime, we recommend checking out WorkPuls and MyTimeIn. Both offer a similar range of tracking tools, it’s worth requesting a demo to see which platform best suits your needs.

Your Turn

Have you used the DeskTime platform with your business? If so, please leave a review below to help others with their decision.

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TayStone BPO

UPDATE: It appears TayStone BPO is offline and no longer operating. Please see below for some Time Etc, OnlineJobs.ph,  or Task Bullet as alternatives.

TayStone BPO is a business-class virtual assistant company, providing virtual assistants for entrepreneurs and small businesses all over the globe.

The company has been in operation since 2012. They are a family-owned business operating primarily out of Liverpool, England, while their virtual assistants are based throughout the UK, the Philippines, and in the US.

About TayStone

taystone reviewThe company is managed by CEO Keith Taylor, with Sarah Taylor providing training and educational direction. Their headquarters are in Liverpool, England, with satellite offices in Northern Ireland, New York and the Philippines.

The company is completely remote, however they do arrange meetings in any of these locations for staff training and events when required.

TayStone specializes in working with all sizes and types of organizations from startups to established companies, entrepreneurs to small and large businesses. Although most of their virtual assistants are based in the Philippines, they also have staff in the UK and the US. This is to offer a “local feel” to their customers where required.

Keith explained they are extremely selective in their hiring process, eventually bringing on less than 1% of all applicants.

Services

The company provides two different services:

Dedicated Offshore Virtual Assistance – With this service, you are assigned a virtual assistant based in the Philippines. You will communicate with the VA directly and build up a relationship over time.

On Demand US or UK Virtual Assistance – With this service, you submit tasks to UK or US based virtual assistant teams to complete.

Both services come with a wide range of benefits as detailed in the plans and pricing below.

The two different services give you the option of either using virtual assistance from staff based in your home country and working normal business hours similar to yours, or staff in the Philippines, which is naturally much less expensive.

TayStone points out that they put a lot of emphasis on ensuring there are backup plans in place should the worst case happen. They are aware that Internet connectivity or power issues can be a problem when working with VAs overseas and have set emergency backup plans in place to ensure work flow is not interrupted for long.

Their larger plans also include a backup VA in case your assistant falls ill.

TayStone Founder Interview


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Plans and Pricing

TayStone offers four dedicated offshore virtual assistant plans.

These start with a Lite plan, which includes 20 hours per month at a rate of $8.75 per/hr.

The Part-Time plan includes 80 hours per month at $8.50 per/hr, the Busy plan with 120 hours per month at $8.25 per/hr, and a Full-Time plan with 160 hours per month at $8.00 per/hr.

taystone bpo pricing

These plans are sold as a monthly subscription service with a dedicated virtual assistant.

All plans come with a local US phone number, unlimited in/out calls, secure PC and high speed internet with backup and local US management. The larger plans have additional services bolted on, such as a backup employee in place, SMS alerts, call transfers, and more.

Their on demand US virtual assistant plans start at 10 hours per month at $27/hr, ranging up to 80 hours per month at $22/hr.

Virtual Assistant Assistant Exclusive: Mention referral code VAA for $50 off your first month!

taystone bpo on demand pricing

With these on-demand plans, your hours are converted into buckets of tasks, each with a 20-minute allocation. For example, with the 10 Hour Bundle, you’ll get 30 20-minute tasks for your $270 subscription. If you have tasks you anticipate taking longer than 20 minutes, just let your VA know it’s OK to use more task credits.

(This seems like an unnecessarily complex conversion process, and would perhaps be simpler to just think of buying the promised number of VA hours.)

In contrast to the offshore plans above, these plans come with a dedicated account manager but tasks may be assigned across TayStone’s entire team of VAs, rather than a dedicated VA you work with each time.

Because there are a lot of services offered in their plans, I recommend contacting TayStone and detailing your exact requirements to be matched with the best plan. (This BPO division is part of a larger call-answering and admin assistance company, so they are well-equipped to handle a variety of business needs.)

TayStone BPO Alternatives

While the on-demand service is somewhat unique for US-based assistants, Time Etc is a well-rated alternative that offers a similar array of monthly packages in both the US and the UK.

For the dedicated offshore staff, your best bets are OnlineJobs.ph for direct hires or Task Bullet if you prefer working through a third-party company. With OnlineJobs you won’t have the infrastructure or backups, but you will have much lower ongoing costs. Task Bullet is a smaller operation than TayStone but has a unique pricing system where you just buy a bucket of hours that don’t renew monthly or expire until you use them up.

Your Turn

Have you worked with TayStone, either with their US or UK team, or their virtual assistants in the Philippines? If so, please leave a review below to help others with their decision.

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