ClearDesk

Clear Desk is a US-based virtual assistant company that provides virtual assistants to entrepreneurs and small to medium-sized businesses all over the world.

The company is headquartered in California, US. Their assistants work remotely from locations based all over the world.

Try their 7-day FREE trial – they guarantee you will love your Virtual Assistant!

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About ClearDesk

The company started operations about 3 years ago. ClearDesk is headquartered in San Diego, CA and it’s CEO is Jeff Amon.  

Prior to founding ClearDesk, Jeff and his partners operated large businesses with high operational costs in the US. Those businesses came to a close as margins thinned and employee costs continued to rise.

It was only when they started a new company and outsourced a large portion of their operations overseas that they realized how much money they could save.

After several years of outsourcing to staff in countries like India, the Philippines, and Colombia, they decided to start ClearDesk.

Their mission is to share the business model they used to grow their businesses and help other business owners save on employee costs and overheads.

How ClearDesk Works

To get started working with ClearDesk you need to reach out and leave your contact details. A member of their team will ‘contact you within minutes’ – that’s pretty fast!

After a call to discuss your requirements, ClearDesk will find the best-suited assistant for you based on your business’ needs.

You will have a point of contact at ClearDesk’s offices in California should you need them. Otherwise, you can communicate directly with your virtual assistant and have them start working on your tasks.

ClearDesk allows you to use your own communication tools if you wish. Otherwise, they support Slack, video calls, and phone calls as ways of communication.

ClearDesk specializes in:

  • Customer Service
  • Sales/SDR
  • Exec Assistants
  • Ecommerce management (shopify, big commerce, amazon, etc)
  • Legal Assistants
  • Real estate and mortgage
  • Marketing & Social Media

BOOK A FREE CONSULTATION CALL

ClearDesk Services

ClearDesk’s virtual assistants can take on the general day-to-day business tasks most business owners are looking to outsource.

To give you an idea, they group their services into the following categories:

  • Admin Support
  • Customer Support
  • Project Management
  • Social Media Management
  • Sales & Lead Generation
  • Virtual Executive Assistant

ClearDesk also says they have assistants with experience working with start-ups, realtors, and sales organizations. It’s worth booking a call with their team to discuss your business and what you’re looking for in an assistant.

ClearDesk is happy to offer Virtual Assistant services in English, Spanish and French – in any time zone that you need them to work in – Great flexibility!

ClearDesk Plans and Pricing

Clear Desk currently has 3 pricing plans, and the option to create a custom plan to suit your requirements. 

This positions Clear Desk at a lower price point than what you’d expect to pay for a US-based assistant, while higher than a competitive overseas rate.

ClearDesk’s pricing plans at the time of publishing was:

  • Starter – 80 hours per month for $1,250 (approx. $15.60/hr)
  • Performance – 180 hours per month for $2,500 (approx. $13.88/hr)

Try their 7-day FREE trial – they guarantee you will love your Virtual Assistant!

There are no other charges and no fixed contracts. You can pay for additional hours at a rate of $20/hr on all plans.

It’s worth noting that you can’t roll unused hours over at the end of the month. They do say their assistants are flexible in regard to business hours though, but that’s something you need to discuss upfront.

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ClearDesk Alternatives

ClearDesk’s hourly rates place them somewhere in between US and overseas rates. If you want to work with a US-based assistant, you can expect to pay $24/hr upwards working with companies like Prialto, Time ETC and Boldly.

If you are specifically looking for a VA that is bilingual (Spanish/English), check out Virtual Latinos.

If you want to outsource overseas, we recommend checking out OnlineJobs.ph and OkayRelax. Their hourly rates are a lot more competitive ranging between $3-$12.

Your Turn

Have you worked with ClearDesk? If so, please share a quick review of your experience below to help others with their decision.

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Remote CoWorker

Remote CoWorker is a virtual assistant company specializing in providing virtual assistants at competitive rates to entrepreneurs and businesses of all sizes all over the world.

The company’s headquarters is located in Florida, U.S. All of their virtual staff work out of their offices in the Philippines, enabling them to offer very competitive hourly rates.

Book a FREE Consultation call here!

About Remote CoWorker

remote coworker reviewThe company started operations in 2013 and is headed up by CEO Gidon Levy, and COO Sean Rivkin.

When I asked about the areas they specialize in, Sean told me:

“We have a vast experience working with the following industries: Real Estate Agents & Brokers, IT & Technology, Insurance, Healthcare, Public adjusters and businesses that are mainly those who are working on a commission sales structure and looking to build a team.”

He also went on to say that when someone signs up with them, they provide a period of free training to ensure a smooth onboarding process for clients.

How Remote CoWorker Works

If you’re interested in working with Remote CoWorker you can get started by reaching out to them to schedule a time for a call. You can reach them by email, live web chat, or phone via their site.

Once they’ve learned more about your business and your virtual assistant requirements, they’ll be able to provide you with a quote for an hourly rate.

After you’re signed up, you’ll be assigned an account manager as a point of communication, as well as a dedicated virtual assistant. Their VAs are managed with a ratio of 1 manager for every 10 agents, and you’ll work closely with each to get your new team members up to speed.

Remote CoWorker Services

Remote CoWorker split their services into two categories:

  1. Virtual assistance
  2. Bookkeeping

This is interesting because a lot of virtual assistant companies list bookkeeping as part of their general services, but few list it as a separate service to a general VA.

Bookkeeping requires some specific skills and qualifications, at least to perform the role at a high level. It’s reassuring to see they have some assistants that work as dedicated bookkeepers — if that’s what you’re looking for.

Under their virtual assistance category, you’ll find the usual wide range of business tasks that can be completed remotely. Some of the tasks they highlight on their site include:

Remote CoWorker Plans and Pricing

Remote CoWorker pricing starts at $6.99 an hour and go up depending on the skill sets and experience you require from your assistant.

This is a very competitive starting rate, and comes with a full-time dedicated virtual assistant.

Part-time support is also an option for an extra $1 an hour.

There are no long-term contracts to sign; everything is month-to-month.

Book a FREE Consultation call here!

Remote CoWorker Alternatives

At a similar price point and offering bilingual VAs (Spanish/English), take a look at Virtual Latinos.

There is no shortage of virtual assistant providers based in the Philippines to consider as alternatives to Remote CoWorker.

That said, Remote CoWorker’s starting rate is one of the most competitive.

OnlineJobs.ph ClearDesk FreeUp Remote CoWorker
Customer Rating
Established 2009 2017 2015 2013
Hourly Rate $3-8 $16-18 $5-20 $5.99-8.00
Minimum Package $69 to post a job $500 for 30 hours Free to post a job $139 for 20 hours
Dedicated Assistant *
Best For Full-time hires Full-time hires | Small Businesses Quick pre-vetted hires in e-commerce and marketing Full-time hires
Team Access
Rollover Hours
Free Trial
Learn More Learn More Learn More Learn More

*Dedicated option available.

Other options worth considering are My OutDesk, which operates on a similar agency model and specializes in the real estate industry, and OnlineJobs.ph if you don’t mind putting in a little more work upfront on your talent search.

Your Turn

Have you worked with Remote CoWorker? If so, please leave a review below to help others with their decision.

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Virtual Latinos

Virtual Latinos is a US-based virtual assistant company operating out of San Diego. They started operations around the middle of 2018 and specialize in supplying virtual assistants from across the Latin American countries.

FREE Consultation call with their team!

About Virtual Latinos

Virtual Latinos ReviewThe idea for Virtual Latinos came from the team behind Bloominari, a marketing agency in San Diego.

They were hiring virtual assistants from all over the world for their clients and realized there was a huge pool of talented assistants based in Latin America working out well for them.

So, with experience finding and hiring from South American countries they decided to start Virtual Latinos to tap into this market and provide virtual assistants to entrepreneurs and businesses of all sizes.

How Virtual Latinos Works

They put their applicants through some strict testing to make sure they meet the high standards they’ve set and marketed to their clients.

“About 5% of all applicants are accepted, and 2% are hired my contact told me, and they are currently supplying VAs from 18 different Latin American countries.

Virtual Latinos point out that there are a number of reasons why working with one of their VA’s based in Latin America might be a great fit for your company, these are:

  • Similar Timezone – Depending on the country of the assistant you agree to work with there will be a few hours difference at most from you if you’re in the US.
  • US-Based Trainings & Certifications – Their assistants are put through US-based certifications and training courses to build on their skill sets.
  • Bilingual – If you deal with Spanish speaking customers or want to increase your reach in the Spanish speaking market their assistants are fully bilingual in English and Spanish.
  • Affordable – Virtual Latinos says their assistants are 40-75% less expensive than US-based assistants due to working from locations with a lower cost of living.

If you’re interested in the full details of their hiring process, checkout this Client Hiring Roadmap.

Virtual Latinos Founder Interview

I had the chance to sit down with Jaime to learn a bit more about his hiring processes and what it’s like to work with Virtual Latinos.

Virtual Latino’s Services

Virtual Latinos virtual assistants are trained and experienced in handling a wide range of tasks that can be completed remotely.

To give you an idea of the kind of tasks they commonly complete for their clients, they group their virtual assistant services into the following categories:

  • General Admin Assistants
  • Executive Assistants
  • General Digital Marketers
  • Customer Support
  • Sales & Customer Reps
  • Writers & Bloggers
  • Project & Operations Managers
  • Branding & Graphic Designers
  • Social Media Marketers
  • E-mail & Automation Experts
  • Web designers
  • Video editors
  • Legal Virtual Assistants
  • Healthcare Virtual Assistants
  • Real Estate Assistants
  • Many other roles

Who Virtual Latinos Helps

Virtual Latinos helps businesses of all sizes, from solopreneurs to small or medium businesses, as well as from a variety of industries. Below is a recap of their most popular types of companies they work with, but if your industry isn’t listed, they can probably still help you to find and hire a virtual assistant based on yours specific needs. Their community of pre-vetted assistants includes professionals with various educational and work experience backgrounds. 

Virtual Latino’s Plans and Pricing

They do require a minimum of 20 hours per week to start as of Jan 2022.

Virtual Assistant Plans

If you want to leave the legwork of finding and vetting the best candidate to them, there are three virtual assistants and virtual professionals plans to choose from:

  1. General, Entry Level
  2. Mid Level 
  3. Expert Level

Their General Virtual Assistant plan is to hire a less experienced VA, while their Expert Virtual Assistants plan is to hire one of their more experienced VAs and remote professionals. Please note the rates below are starting rates, and can vary based on the candidate you choose

General, Entry Level Virtual Assistants and Virtual Professionals Plans 

  • Part-time – starting at $790 per month ($9/hour, 88 hours/month)
  • Full-time Plan – starting at $1,400 per month ($8/hour, 175 hours/month)

Mid Level Virtual Assistant and Virtual Professionals Plans

  • Part-time Plan – starting at $1,056 per month ($12/hour, 88 hours/month)
  • Full-time Plan – starting at $1,925 per month ($11/hour, 175 hours/month)

Expert Virtual Assistant and Virtual Professionals Plans

  • Part-time – $1,496 per month ($17/hour, 88 hours/month)
  • Full-time Plan – $2,800 per month ($16/hour, 175 hours/month)

 

FREE Consultation call with their team!

There are no additional costs or long-term commitments. Virtual Latinos also offer a performance guarantee. This means that if you’re not satisfied with your assistant for any reason, they will replace them for you.

My advice is to speak with a member of their team before choosing between the three plans. Explain in detail what tasks you’ll be asking of your assistant so you get off on the right foot.

The cost of an experienced assistant is almost double, so you need to be sure you’re getting value for your money.

Virtual Latinos Alternatives

Uassist.me operates a similar business model as Virtual Latinos and have some great feedback from happy clients, so I recommend checking them out for a quote.

Their virtual assistants are also based in Central America, although their pricing is a little higher than Virtual Latinos.

If you’re looking for other affordable overseas options and don’t need Spanish speaking assistance, you might consider some of the virtual assistant providers operating out of the Philippines.

Your Turn

Have you worked with Virtual Latinos? If so, please take a moment to leave a quick review below to help others with their decision.

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Tasks Expert

Tasks Expert is a US-based virtual assistant company specializing in providing virtual assistants to individuals and companies of all sizes across the globe.

Although the company is headquartered in the US, their assistants work from their offices in Mumbai, India. This enables Tasks Expert to offer some very competitive hourly rates.

VAA Exclusive: Task Expert is offering free 4 days trial 2.5 hours daily usage total 10 hours with Code VAA10!

BOOK A FREE CONSULTATION CALL

About Tasks Expert

The company started operations in 2017 and was co-founded by friends and entrepreneurs Loren Hamilton and Noaman Ansari.

Tasks Expert has the following mission statement:

“Our utmost priority is to provide virtual assistant services around the globe and make our services accessible to not only corporate clients but also to small, mid and large companies.”

When you sign up with Tasks Expert you’re assigned a dedicated assistant and team leader as a point of contact.

You can communicate with your assistant via email, phone call, Skype, and some other team tools like Asana and MS Teams. They also point out that if your assistant is unavailable for any reason, they provide a backup.

Tasks Expert guarantees client satisfaction. If you’re not satisfied with your assistant in any way, they’re happy to find you a replacement and work out any issues you have.

How Tasks Expert Works

Tasks Expert has a simple onboarding process that looks like this:

  1. Sign up for one of their pricing plans (all but their Bronze Plan comes with a 10-hour free trial) and a member of their team will reach out to you.
  2. After discussing your requirements in a discovery call, Tasks Expert will find the best-suited assistant to handle your tasks.
  3. You’ll receive an email containing all the details about their available assistants to look through.
  4. When you’ve chosen or are happy with an assistant presented, you can start communicating directly with them and get straight to work.

Tasks Expert Services

Tasks Expert provides a complete range of virtual assistant services. By this, we mean that if something can be completed remotely, their assistants are ready to take on those tasks.

To give you a better idea, they list their main services as follows:

BOOK A FREE CONSULTATION CALL

Tasks Expert Plans and Pricing

Tasks Expert has four different pricing plans. Rates start as low as $4.50/hr for their largest hourly plan, and are as high as $9.50/hr for their pay-as-you-go-plan.

They have many different pricing options from the below categories:

  1. Non technical VAs
  2. Technical VAs
  3. Technical/Non-Technical VAs – Quarterly
  4. Technical/Non-Technical VAs – Semi Annual
  5. Technical/Non-Technical VAs – Annual

 

VAA Exclusive: Task Expert is offering free 4 days trial 2.5 hours daily usage total 10 hours with Code VAA10!

All of their plans come with a 10-hour free trial (excluding their Bronze pay-as-you-go plan), so you can get started without committing to a plan.

Included in each plan is a dedicated virtual assistant of your choosing, email/chat/phone support, a backup assistant, and a 100% money-back guarantee if you’re not satisfied.

With such competitive rates and a no-risk free-trial and money-back guarantee, it’s certainly an attractive proposition to give Tasks Expert a try.

BOOK A FREE CONSULTATION CALL

Tasks Expert Testimonials

 

Tasks Expert Alternatives

For alternative virtual assistant companies offering VAs based in India, we recommend checking out Ask Sunday and My Tasker.

These are two highly rated companies that offer a similar range of services. However, if budget is your main concern, Tasks Expert does offer the lowest hourly rates.

Your Turn

Have you worked with Tasks Expert? If so, please leave a review below to help others with their decision.

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Use Per Wish

Use Per Wish is a virtual assistant company based in Kolkata, India. The company started operations in 2017.

The Use Per Wish team has a great infrastructure, project management team, and the executives on their team have a minimum of a bachelors degree. They target busy professionals, entrepreneurs, and business owners of all sizes.

Exclusive VAA offer! Use code VAUPW20 for 20% off your first month’s subscription!

Smart Trial available for only $5.00.

About Use Per Wish

The goal of Use Per Wish is to provide virtual assistance to individuals and businesses with cost-effective support on remote tasks.

When you sign up with Use Per Wish, you’re assigned an assistant best suited to your tasks. (After a consultation to discuss your requirements.)

You’ll also be assigned a Relationship Manager as a point of contact who will assist to establish and streamline your process.

All of Use Per Wish’s assistants are based in their offices in India. They put their candidates through a selection process that includes tight screening tests and background checks carried out by an autonomous HR body within the organization.

They offer both individual and team-based assistance. That means they can pull extra manpower and complete larger projects faster thanks to their deep “bench” of qualified assistants.

Their target market is busy individuals, entrepreneurs, small to large businesses, or anyone looking for cost-effective support with their day-to-day work.

Use Per Wish Services

Use Per Wish’s assistants are ready to handle any of your day-to-day tasks that can be completed remotely.

Here’s a glimpse into the kinds of tasks they most commonly handle:

  • Content Development – Web content, blogging, article creation, and SEO optimized content.
  • Web Development – HTML coding, landing page creation, custom WordPress installation.
  • Design Assistance – Designing logos, brochures, advertisements, website mock-ups.
  • Internet Marketing – SEO, social media marketing, email marketing, Google AdWords management.
  • Administrative Support – Data entry, email management, transcription services, database management.
  • Financial Assistance – Bookkeeping, account management, business plan creation and updating.

You can request a free consultation via a form on their website to discuss your requirements.

Next, a member of their team will work with you to create a plan and advise you of how many hours you’ll need and the skills sets they have available.

Use Per Wish Plans and Pricing

Use Per Wish has a number of pricing options and packages to choose from.

Exclusive VAA offer! Use code VAUPW20 for 20% off your first month’s subscription!

Hour Based Subscription

Premium service with a minimum of 10 hours – Use Per Wish charges a straightforward $8 per hour.

You will be allocated a Point of Contact (POC) who will be your focal person for managing your account. Your POC will help to establish and streamline your tasks and ensure to deploy the best-fit VA from their team. For recurring tasks, a dedicated VA will be assigned to ensure consistency in tasks. Tasks requiring any skill-sets can be assigned to the team.

Part-Time Subscription

The Part Time Subscription comes at $559 per month. In this plan, you will be allocated a Dedicated Assistant for 4 hours per day for 5 business days. A Point of Contact will oversee and quality assure your Dedicated Assistant’s work. Tasks requiring any skill-sets can be assigned to the UPW team. This is a great choice where the hourly rate is as low as $7 per hour.

Full Time Subscription

Use Per Wish has also introduced a Full Time Plan, priced at $879 per month, which offers great value for a qualified full-time virtual assistant. A dedicated employee works remotely for 8 hours for 5 business days under the supervision of a Manager who quality assures the tasks prior to them being sent out.

Unlimited Validity Subscription

If you do not want to subscribe to their services on a recurring basis and require a plan that allows flexible usage patterns, the Unlimited Validity Subscription is a best-fit solution. With the Unlimited Validity Subscription, there is no monthly billing and comes at $12 per hour.

Exclusive VAA offer! Use code VAUPW20 for 20% off your first month’s subscription!

Use Per Wish Alternatives

My Tasker and VA Talks are two of the highest rated India-based virtual assistant companies to take a look at.

If you are looking for larger monthly packages you can save some money on the hourly rates with these companies as they offer discounts on their larger plans.

Your Turn

Have you worked with Use Per Wish? If so, please leave a review below to help others with their decision.

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Top Regions Looking for Virtual Assistants

Top Regions Looking for Virtual Assistants

A VA, or Virtual Assistant, is an individual – usually self employed – who handles certain tasks remotely on behalf of those who hire them.

The type of work that is most commonly outsourced to VAs includes administration, clerical tasks, data entry, social media management, the answering of basic customer service enquiries and other similar day to day duties that would otherwise take up valuable time.

But where in the world are Virtual Assistants most in-demand?

Those who work in this industry may operate under a range of different job titles, on a full time or part time basis, and either as an employee or a self employed individual. This makes finding highly accurate data difficult. 

However, there are a number of indicators that can help us to better understand which regions use VAs the most.

In this article, we reveal the places where VAs are most likely to find regular work.

The US

The USA was among the countries that originally pioneered the use of Virtual Assistants back in the mid 90s.

A huge number of Americans are self-employed, with Forbes estimating that a surprising 28.2% worked for themselves at some point every week in 2020.

Individuals who run their own business are often in need of outsourced help in order to handle their workload effectively and achieve a manageable work-life balance.

This is likely to be a key reason why Virtual Assistants are so popular throughout the country.

Today, VAs will find the highest concentration of work along the east coast – in major cities such as New York in particular.

Canada

The wide range of languages spoken in Canada gives rise to a need for outsourced translation services and assistance with commercial and corporate interactions across the globe.

This has given rise to significant growth within the VA industry.

What is more, many American companies have found that they can often outsource work to Virtual Assistants in Canada for lower rates than those available in the US.

Additionally, there are often significant distances between urban centres and major communities in Canada – so outsourcing and hiring remote workers is a great way to avoid delays and find the best services – regardless of their proximity.

Australia

Another country that has made use of large numbers of VAs right from the start is Australia.

Marketing and research tasks tend to be the remit of VAs in Australia, as it is an English-speaking country that produces workers with strong literacy-based skills.

Much like Canada, Australia’s population is widespread across a huge landmass, with many miles between major cities. This factor serves to increase the demand for outsourcing opportunities.

The Philippines

Filipino VA services are among the most utilized in the world – and, with this area of employment being so prevalent in the country, many business owners within the Philippines have become accustomed to outsourcing tasks to Virtual Assistants themselves.

It is highly affordable to hire a Virtual Assistant based in the Philippines, as, over the years, the country has set itself up as a kind of global centre for services of this kind. 

This means the resources required are readily at hand and the processes involved have been carefully honed. 

English is widely spoken there, as are a range of other western languages, and the country has an impressive literacy rate of 96.2% – so it is sensible for companies aiming for a global reach to use Filipino VAs for high quality outsourced work at a low cost.

India

Another Asian country with a very high proportion of English speakers, India has one of the largest concentrations of Virtual Assistants worldwide.

The services here are very affordable, and, with a massive culture of outsourcing and a strong education system resulting in good levels of literacy, many companies across the globe – and in India itself – choose VAs from this country.

The UK

There is a strong culture of self-employment in the UK, along with a popular “side hustle” trend. In fact, it has been predicted that around half of all UK adults will run their own business alongside their main employed work by 2030.

This is one of the reasons why VAs are becoming more and more popular here – as small scale or one-person operations are always looking for affordable ways to outsource certain tasks.  This goes from everything from property / auction businesses (like our own) right through to online sales and other face-to-face activities.

Now, in particular, with the cost of living rising significantly faster than wages, work as a Virtual Assistant offers an attractive, flexible option for those looking for a second job. This means that the number of VAs in the UK is on the rise.

The UK has a 99% literacy rate, which is hugely beneficial to employers seeking VAs with a superb grasp of English.

The use of Virtual Assistants can help to reduce the administrative workload of almost any company or self-employed individual – and becoming a VA either as a main job or “on the side” is a great option for those who require a flexible means of making money.

Along with the global regions listed above, France, China, Thailand and others also have a high rate of VA usage – and, with remote working on the rise across the globe, the number of people operating in this field is only set to increase.

Find a Virtual Assistant

ClearDesk – one of our top-rated VA companies, may the right fit for you!

For a more budget friendly option, check out Remote CoWorker and Virtual Latinos.

Top Rated Virtual Assistant Companiesschedule a consultation call to discuss your needs and take a look at the Become a Virtual Assistant or Virtual Assistant Job pages for opportunities!

 

 

Author: James Durr, has been a property auction buyer and developer for almost 2 decades. As one of the co-founders of leading UK homebuying firm, he has accumulated a vast amount of knowledge in speaking effectively and empathetically with property owners and business owners to find genuine win-win solutions.

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Why Every Business Coach Needs a Virtual Assistant

Why Every Business Coach Needs a Virtual Assistant 

You’ve managed to work hard, gain experience, and rise to become a mentor and a valuable resource person as a business coach. However, this does not mean that the menial day-to-day tasks can finish themselves up on their own, which is why every business coach needs to have their own virtual assistant. 

You still have your own inbox, social media, accounting, and other administrative work to deal with, alongside reviewing and building those to whom you are coaching. When the coronavirus pandemic hit, office work, too, had changed in many ways. This includes distance learning and the work-from-home environment, making virtual assistants readily accessible. 

As a business coach, you are what drives companies to further their goals. Thus, it is also pertinent on your end to see that each little step taken to reach a significant milestone includes being able to manage your own set of personal and professional objectives.

Why Business Coaches Need a Virtual Assistant

That said, here are key points why you may want to consider hiring a virtual assistant:

Accessible Administration

It is easier to manage administrative work in a virtual workspace. With your preferred system, you can choose to subscribe to services of virtual assistants that enable you to oversee tasks given to your assistants. 

Access to each task’s progress update is also doable in a virtual setup. That’s because it can easily track the transparency of dates when tasks are assigned, their due date, and their actual completion. 

Since virtual assistants can do the daily work for you, you can also access all of these wherever you may be. You no longer need to physically go to the office to check updates on specific tasks and assign or create new ones. 

With a virtual assistant, you will worry less on days when you need to be out of office as they, too, are not limited by simple office space and hours. This allows you more time to meet with clients who will greatly appreciate your physical presence more as you drive their companies to the vision and mission they have set up for themselves.

Easy Delegation of Tasks

A virtual platform for administrative work also makes delegation of tasks easier and clearer. Virtual assistants can be assigned specific tasks that only they (and you) have access to, and thus, you can easily monitor them. 

Delegating specific skills-based tasks is also doable with a virtual assistant, as hiring one enables you to select people with particular skill sets that match your required tasks. This gives you better control at working with those who are also there to help you as you focus on your bigger work.

More Time for the Bigger Work

Because there is a team that’s accessible to you and is equipped to take on the daily nitty-gritty of administrative work, you get to spend more time doing your actual work: coaching

As a business coach, building healthy relationships between you and your clients is essential not just in guiding their company but also in empowering them to reach their full potential. 

Relationships are strongly founded on time spent in making it work一be it personal or professional一thus, freeing up more time to work on this makes you better at coaching.

Flexibility With Budget

Since virtual assistants are not full-time employees, budgeting is more flexible for you. You can hire an assistant for specific projects alone or on a short-term basis. 

Since they do not also require an office space, this saves you up on costs such as considerations for transportation, building maintenance, and staff meals, among others.

Additionally, since they are not full-time employees, this saves you up on costs from employee benefits. You can also select specific services that suit your budget best. Virtual assistants can do the work for less, after all.

24/7 Support

The flexibility of budget and office space is not just what transitioning to virtual assistants can provide. Virtual assistants also offer you support and access 24/7. 

If you’re catering to various clients, this means that you don’t have to fit checking in on your own accounts to your already cramped calendar. You can access your own accounts whenever and wherever you want to or need to. 

This means that time differences are met, and any urgent matter can be addressed immediately. Hiring a virtual assistant makes the work for you一your time, your budget, your needs.

Diversity of Skills

If you’re looking for an assistant that is skilled in specific roles such as social media managing, copywriting, accounting, and event organization, virtual assistants can be profiled and hired for such specific tasks. This means that you are given a diverse pool of skills made accessible through a single shift. 

One of the most difficult tasks of hiring an assistant is to look for a single employee who can do most of the work you’re looking for一crediting their strengths and weaknesses. By hiring a virtual assistant, you no longer need to compromise with a single person’s weakness and instead, you can make the system look for someone specifically adept for each task you need.

Self-Care

Having a work-life balance is what makes a great role model effective. In this sense, as a coach, you are the one that most companies would look up to as a person who is excellent at balancing life. 

Hiring a virtual assistant does not make you less weak. It shows that you don’t just work hard but work smart and that you respect time and budget that you also allot for your own personal growth.

You Deserve a Virtual Assistant

Having a virtual assistant empowers you not just to cater to more clients but to also have more time for yourself and your loved ones. This gives you time to work on your personal goals as much as you work with others to achieve theirs.

Hiring a virtual assistant makes you a better coach not just in business but also with your own life as you practice being able to set healthy boundaries, meet work demands, and still be able to take care of yourself.

Finding a Virtual Assistant

ClearDesk – one of our top-rated VA companies, may the right fit for you!

For a more budget friendly option, check out Remote CoWorker and Virtual Latinos.

Top Rated Virtual Assistant Companiesschedule a consultation call to discuss your needs and take a look at the Become a Virtual Assistant or Virtual Assistant Job pages for opportunities!

 

 

Author: Jim Hughes has significant experience covering financial and business topics. He’s been a financial advisor and also provided consulting and advice. At the moment he is the Director of Content at OpenCashAdvance.com 

 

 

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How to Track Your Virtual Assistant’s Performance

How to Track Your Virtual Assistant’s Performance

Due to the widespread COVID impact, the trend of outsourcing and demand of offshore virtual assistants have become significantly increased. According to Deloitte’s 2020 Global Outsourcing Survey, more than 70% of organizations have started hiring virtual assistants in order to reduce cost. More and more companies are adopting the trend of hybrid and remote work models while allowing workers the flexibility to work during their productive hours.

The trend of outsourcing is beneficial for both employees and the employer. Virtual assistants can work from the comfort of their home and complete their tasks more productively. While companies believe that outsourcing their tasks to virtual assistants can effectively cut the cost of office equipment.

Many industries, such as eCommerce, healthcare, Real Estate, banking and IT companies are hiring virtual assistants and remote workers for a variety of tasks. Though the trend of remote work is a convenient solution for businesses, it has some unique challenges that employers need to address. Monitoring the performance of virtual assistants is one of the biggest challenges for managers as they need quantifiable metrics to judge VAs performance and productivity.

Many digital agencies are harnessing the power of online tools to manage their remote employees with the advent of advanced software tools, performance platforms, hybrid services, task management tools and content management systems, now it has become easier for employers to manage remote talents and run their business smoothly.

Let’s explore some of the best tools, apps and software products that can help you track the performance of virtual assistants, monitor their work and ensure timely delivery for every project.

Workpuls

If you want to build a virtual team for your online business, try WorkPuls. It is a virtual assistant monitoring tool that is exclusively created to monitor time, activity and productivity of virtual assistants. The virtual employee monitoring software is a convenient solution for your business as it can give timely productivity insights and real-time monitoring reports to maximize the productivity of your virtual team.

WorkPuls has the ability to capture every single activity of virtual assistants to give you a clear idea of how your remote workers are utilizing their time. It makes it super easier for managers to keep an eye on the performance of their virtual team and enhance efficiency. The easy-to-use dashboard allows you to view the team’s performance on the basis of task, project and deadlines.  

DeskTime

DeskTime is an automated time tracking tool for remote employees and freelancers. From time tracking to attendance tracking and workflow management, DeskTime is packed with many useful features, helping teams to stay organized. The time tracking software helps virtual assistants to make smart decisions about their time, improve their work plan, and keep track of their tasks and goals.

It helps managers to lead a team of virtual assistants effectively while calculating their productivity automatically. There is no need to manage manual worksheets, as DeskTime increases your productivity by automatically documenting the amount of time spent on tasks, meetings and work-related activities. Furthermore, the auto screenshots feature gives you a more detailed view of your remote team’s performance and identifies any unproductive activities.   

Hubstaff

Hubstaff is a reliable time tracking tool, used by a large number of corporations to manage remote teams. The tool is packed with different amazing features, including time tracking, productivity monitoring, reporting, GPS tracking, online timesheets, to name a few. This time tracking platform is also the best choice for project managers, as it keeps every team member on the same page and keeps them aware of how they are spending their time. This way, virtual assistants can improve focus and productivity. You can give your remote teams benchmarks and celebrate their efforts once accomplished.

The detailed timesheets give you a clear idea of what VAs worked on that day. Hubstaff promotes a transparent work environment so that you are aware of what your remote team is doing with its amazing proof of work feature. It is a great choice for virtual teams to increase their productivity and focus on their most important tasks.  

Time Doctor

Time Doctor is a time tracking software that is used by many established enterprises as well as small businesses to boost virtual team’s productivity. With the Time Doctor dashboard, you can view the exact amount of minutes/hours your virtual assistants spend on a particular task and breaks. You can track the time spent on meetings with clients, and the websites Vas browsed during the working hours.

Time Doctor creates timely and accurate performance reports of virtual assistants that can help you analyze their productivity. It can easily integrate with famous tools, such as Asana, Basecamp, Trello, Zendesk – to name a few. Businesses who want to promote a hybrid work environment can give Time Doctor a try to identify strong performers and create an accountable virtual workforce.

15Five

When you are managing a team of virtual assistants, it is important to stay aware of all the achievements your VAs make and identify the problems they are facing. Thanks to 15Five, a great performance management platform for businesses that have a team of virtual assistants. The platform helps team leads and managers to unlock peak performance and measure their virtual team’s productivity.

The platform makes it easier for the entire team to focus on the main objective, get real-time feedback, and get instant recognition on the completion of a goal. 15Five allows managers and their teams to connect with each other through weekly checks-ins and set the agenda to ensure everyone is one the same page. This flexible approach inspires virtual assistants to work hard and achieve more

Wrike

Wrike is a project management tool, used by many organizations that are following hybrid and remote work culture. It is a great project management software for companies that deal with different clients and virtual assistants for each project. Wrike makes it super easier to track the progress of each project on a daily basis and the amount of time and money spent and resources allocated on individual projects.

The best part about using Wrike is that it can break down the project into easily manageable tasks. Furthermore, it allows virtual assistants to streamline the workflow and gain maximum visibility at every stage. You can create custom workflows for virtual assistants to ensure your team is on the same page. The easy-to-use and intuitive dashboard lets you view the project schedule and set dependencies in real-time.

Conclusion

Hopefully, these tools will help you better manage your remote workers and increase productivity of virtual assistants. See our Tools and Resources page here for other ways to help you!

Find a Virtual Assistant

Top Rated Virtual Assistant Companiesschedule a consultation call to discuss your needs and take a look at the Become a Virtual Assistant or Virtual Assistant Job pages for opportunities!

 

 

 

Author:

Irfan Ak is a tech savvy & experienced digital content strategist at Branex – social media agency. He is a regular contributor on various websites. He has worked with several brands and created value for them.

 

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Tasks Photographers Can Outsource to a Virtual Assistant

Tasks Photographers Can Outsource to a Virtual Assistant

“Oh, being a photographer must be a really exciting and interesting career!” Of course, but when you become too engrossed in tedious activities like careful post-editing or composing those marketing emails, a virtual assistant may be the solution to make your life simpler.

Write a note of the time-consuming things you have to undertake on a daily basis and assess how much time they take away from you. Remember, that’s time you might be spending with friends and family, taking new images, meeting clients, generating money, and building your business.

Aside from shooting images, being a professional photographer necessitates a variety of other tasks. Blogging, web marketing, and invoicing are all tasks that may be delegated to virtual assistants and remote editors to make room in your schedule for more creative endeavours. 

Here are a few tasks that a photographer may devolve to a virtual assistant so that they can focus on more essential tasks:

Client Management Software

A virtual assistant may simply be entrusted with developing, filling, and administering an automated customer database. This is especially beneficial when you need to send a brief letter to them for new work, schedule a meeting with them during the ongoing project, and acknowledge tiny things – like their wedding anniversary if you were a photographer at their major event – for a customized touch to surprise and pleasure them.

Scheduling

Organizing meeting details might be one of the most time-consuming tasks on your to-do list. Going back and forth in a long email chain is absolutely something you can delegate to your virtual assistant. 

They can also hook you up with a calendar booking system like Calendly or Hubspot Meetings tool, which will save them time as well. You should use automation tools whenever it is possible. It saves your virtual assistant time, which saves you money!

Emails

When a task emerges in your customer database, your virtual assistant can send these messages from your address on your behalf. 

You’d only need to build a list of templated emails written in your voice, and you’d never have to think about it again until your customer replied! 

They can trace the emails you send and follow up after a week or two if you haven’t received a response, and they can even arrange your inbox before you log in each morning, so you only deal with the items that demand your immediate attention.

Blogging

A blog is an excellent method to showcase your work, make it easier for clients to find you, and develop a strong internet presence. Hiring a virtual assistant that can be a copywriter for your blog might aid in the growth of your company. (Check out a great company, CopyWriter Today, to help you!)

Uploading many photographs into a blog post, tagging them, and adding descriptions can take a long time – a virtual assistant can handle all of that for you while maintaining things SEO-friendly and making your blog appear at the top of search results.

Social Media Marketing

A great social media presence may make a significant impact. A strong social media strategy may help you stand out from the crowd and gain new customers. Creating material and uploading it to various social media networks may be tedious and time-consuming.

A competent virtual assistant can organize your calendar and post to numerous platforms with the appropriate sized photographs and text that varies depending on the social media outlet.

PR and Marketing

Long-term tactics such as SEO are vital for your organization, but you can also get your name “out there” with some savvy PR effort. While you wait for longer-term methods to work, there are ways to get your brand known that will not only offer you more visitors but will also improve your reputation within your sector, provide you visibility on social media, and favourably affect your long-term strategy.

Contracts, Expenses, and Invoicing

Some virtual assistants have extensive general accounting knowledge; simply request that skill set while recruiting. They would then be able to not only draft your contracts for you based on a template you offer them but also issue and track invoices and reconcile your business spending. There are many great VA companies that offer admin and bookkeeping services. See here!

File Organizing

Even if you only shoot for 30 minutes during a session, you’re sure to get a large number of photographs. Sure, not all will be valuable, but they all should be dealt with in some way. 

You may save the weekend’s sessions to a Dropbox folder, and your assistant can help you arrange them by a client, location, or whatever method makes the most sense to your brain until you’re ready to filter through and edit.

Website Updates

You may need to add or delete pages from your website, update your material, or make other structural changes from time to time. Give your virtual assistant details and necessary information. Then, let them make the modifications for you.

Basic Photo Editing

This may not be something you are prepared to give up because it’s an essential aspect of your job, but there may be parts of the editing process that you can educate your virtual assistant to do. 

Maybe you have a Photoshop action that you consistently use on a certain sort of photo. Remote editors can do that and then store it for you to change later, manually.

Watermark Adding

If you’re going to share your photographs on the internet, you should put watermarks on them! But, oh my goodness, how time-consuming! Give those photos to your virtual assistant and ask them to add your watermark or logo for you.

Newsletters

A monthly email is a wonderful supplement to your marketing approach, particularly if you want to make passive revenue by creating courses, filters, or other lead magnets to offer online. You may start building your email list by sending out a monthly newsletter that includes links to your most current blog pieces, social media messages, reminders about forthcoming holiday sessions, and so on.

It may also be a nice bonus to include a discount coupon in your newsletters from time to time to encourage more people to join. You already know what we are going to say: your virtual assistant can oversee the mailing process from beginning to end!

Conclusion

Using the services of virtual assistants, you will have more to do better work. After all, you no longer have to spend time on routine things that often require a lot of time. By outsourcing such things to virtual assistants, you are making the smartest decision for yourself and for your work.

Find a Virtual Assistant

ClearDesk – one of our top-rated VA companies, may the right fit for you!

For a more budget friendly option, check out Remote CoWorker and Virtual Latinos.

Top Rated Virtual Assistant Companiesschedule a consultation call to discuss your needs and take a look at the Become a Virtual Assistant or Virtual Assistant Job pages for opportunities!

 

Author: Thomas Lore is a 25-year old writer. As a creative and diligent freelance blogger, he is always seeking new ways to improve himself.

 

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The Best Companies for Freelance Gigs

The Best Companies for Freelance Gigs

Freelancing has become a job option for those who want more control over their work schedule and workload. According to a study by Upwork and the Freelancers Union, freelancing is becoming more popular, with 59 million Americans freelancing in some capacity.

Additionally, the remote working policy has urged more people to work in a freelance term to balance their work and home life more easily. And since the Covid-19 pandemic, freelance jobs have soared more than ever because many companies are now hiring remotely.

But with so many freelance opportunities available, it can be difficult to know where to start looking for work. That’s why this article will help you find the best companies for freelance gigs.

Why Should You Freelance?

There are many reasons why people decide to freelance. Some people want more freedom and control over their work schedule, while others want to have the option to take on more or less work as they please. Additionally, freelancing can be a great way to make money in your spare time or transition into a full-time career.

The Pros of Freelancing

Flexibility: One of the best things about freelancing is that you have complete control over your work schedule. You can choose to work during the day, at night, or even on weekends if you prefer.

Variety: When you’re a freelancer, you have the opportunity to work on a variety of different projects and assignments. This can be a great way to learn new skills and keep your work interesting.

Money: Freelancing can be a great way to make money in your spare time or transition into a full-time career. You can charge whatever rates you want, which means you can make as much money as you want.

The Cons of Freelancing

Less Benefit: When you’re a freelancer, you don’t receive any benefits like health insurance or retirement savings plans. This can be difficult if you don’t have another source of income to fall back on.

Less Stability: Since a company does not employ you, you don’t have the same level of stability as if you were working a traditional job. This can be a challenge if you rely on a regular income to pay your bills.

Less Support: When you’re working for a company, you have access to a network of other employees who can offer support and advice. This is not usually the case when you’re freelancing.

While there are pros and cons about freelancing, still it’s worth trying if you want a change from your current work. With freelance jobs, you can choose to work from home or anywhere you like.

The Best Companies for Freelance Gigs

Now that you know some of the basics of freelancing let’s look at some of the best companies for freelance gigs.

1. Freeup

FreeUp is a fast-growing freelance marketplace that supposedly only lets in “the top 1%” of freelancers.

The company started with a focus on e-commerce / Amazon seller support, but has expanded to a huge variety of virtual services.

2. Fiverr

Fiverr is a platform for businesses to find freelance professionals. It’s home to millions of professionals from a variety of industries.

If you want to be a part of Fiverr’s freelance professional to help businesses with a project, it is the perfect platform. With thousands of talented professionals are available on the platform, brands can find the perfect fit for their needs. That means you’ll have a bigger chance to be chosen by these brands to work together with.

3. OnlineJobs.ph

OnlineJobs.ph is a Filipino job board that caters exclusively to remote online work opportunities.

It was created in 2009 by Utah-based entrepreneur John Jonas as a way to connect the affordable Filipino workforce with business owners in North America and around the world.

Over the last decade, OnlineJobs.ph has become the leading platform to find qualified virtual assistants in the Philippines. At press time, the site has over 250,000 resumes in its database–a huge talent pool!

4. Freelancer

Freelancer is a platform for freelancers to find work from various industries. If you’re looking for a way to earn some extra cash, you can check out Freelancer. It’s one of the best platforms for freelancers of all levels of experience. 

Whether you’re a seasoned professional or just starting out, Freelancer has plenty of work opportunities waiting for you. This platform has something to suit everyone’s needs, from short-term projects to long-term contracts. 

5. Indeed

Indeed is a job search engine with millions of jobs from a variety of industries. You can search for jobs based on location, keyword, company, and job type.

With Indeed, you can apply for International gigs that provide opportunities globally. What you need to do is create a work profile on Indeed and apply for jobs that match your skills.

6. Guru

Guru is a platform designed specifically for businesses to find freelance professionals and vice versa. Whether you need freelance gigs or stable opportunities, Guru is one of the ways to go. There are many opportunities for a freelance developer, content creator, social media expert, etc. Guru can help connect you with the perfect businesses for the job. 

7. PeoplePerHour

If you are a freelancer looking for new works, PeoplePerHour is the perfect place to find high-quality projects that fit your skillset and interests. With tons of jobs posted daily, you’re sure to find something that’s perfect for you. 

The difference between PeoplePerHour and other freelance platforms is that they allow businesses to find hourly work professionals. 

8. UpWork Pro

UpWork Pro is a platform for businesses to find freelance professionals. It’s an upgraded version of UpWork that offers additional features, such as advanced search filters and the ability to contact freelancers directly. It’s not free to use, but it does offer a free trial period.

9. LinkedIn

LinkedIn is a social media site for professionals. It has a database of millions of jobs from a variety of industries.

You can search for jobs based on location, keyword, company, and job type.

While most jobs promoted on this platform is full-time positions, you can find freelance gigs in the dashboard. Make sure to put keywords such as freelance and remote working to find what you’re looking for. 

Conclusion

If you want to start freelancing, there are a variety of platforms you can use to find work from a variety of industries. These include UpWork, FlexJobs, Indeed, Freelancer, Fiverr, Craigslist, Guru, PeoplePerHour, and LinkedIn. Each platform has its own set of features, so be sure to choose one that fits your needs. Good luck!

Find a Virtual Assistant

ClearDesk – one of our top-rated VA companies, may the right fit for you!

For a more budget friendly option, check out Remote CoWorker and Virtual Latinos.

Top Rated Virtual Assistant Companiesschedule a consultation call to discuss your needs and take a look at the Become a Virtual Assistant or Virtual Assistant Job pages for opportunities!

 

 

 

 

 

Author: Andre Oentoro is the founder of Breadnbeyond, an award-winning explainer video company. He helps businesses increase conversion rates, close more sales, and get positive ROI from explainer videos (in that order).

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10 Tasks You Should Hire a Social Media Virtual Assistant For

10 Tasks You Should Hire a Social Media Virtual Assistant For

“Social media is about the people, not about your business! Provide for the people, and the people will provide for you.” Matt Goulart

In today’s digital world, we live and breathe social media. With 4.55B active social media platform users, you cannot overlook its power. 

However, how do you tap into this vast user base with limited resources as a newly incorporated business?

Social Media Virtual Assistants.

These people have the skill set you need and work at relatively lower prices, making them a great thing to use today. In addition, post-COVID-19, many businesses realized the importance of off-shore or remote employment. So if you want to have such flexibility, or have a second job as a virtual assistant, then here’s how you can go about it. 

What is a Virtual Assistant for Social Media?

A virtual assistant is an off-shore employee who works remotely for you in crude terms. For example, a social media virtual assistant is responsible for conducting tasks related to social media for your business. The only difference is that a virtual assistant is not paid like a full-time employee and does not enjoy the same benefits that a full-time employee of your company does. Since they are paid only for the number of hours they dedicate to your business, they are paid on a pro-rata basis only. No vacations or off-days are payable.

Top 3 Benefits of a Virtual Assistant

Aside from having the obvious benefit of having a person taking care of the social media for your business without everyday meddling, virtual assistants also have other benefits. The biggest ones are:

1. Increases Your Business Efficiency

For a business, the product or its services matter the most. If they spend time marketing the services on social media and do not work to improve them to benefit the customer, all the efforts are in vain. Furthermore, the time spent doing mundane tasks that they don’t have expertise in will cause a downfall in all aspects of the business. 

Hence, using a virtual social media assistant helps increase the company’s overall efficiency as they take care of all the social media tasks and even draw up plans on how to improve the brand’s presence online in the right way. 

2. Minimize Hiring And Training Costs

Social media virtual assistants are usually trained people offering their services to people for an hourly rate. This means they are paid only for the number of hours they are dedicating to your business within the designated period. 

Therefore, the hourly pay rate for a trained professional is usually quite affordable compared to a full-time employee who has to be trained on the job. Furthermore, you can make it more affordable by outsourcing the work to virtual assistants from countries like the Philippines or India, where the hourly rates are much lower.

3. Free Up Your Time

According to a survey conducted by BIC Agency, 63% of business owners spend 1-5 hours on social media, while some spend more than 20 hours on it. With a social media virtual assistant, you can use those hours to make your products or services better. This can help boost productivity both for you and your employees who have to dedicate time out of their daily tasks to devote to social media.

Top 10 Tasks for a Social Media Virtual Assistant

Now that you are well aware of the benefits of a social media virtual assistant, you should know how to use their skills properly. The top 10 tasks that a social media virtual assistant can do for your business are:

1. Help develop a social media strategy

A social media strategy is a must for any brand to appeal to prospective users. Besides the product itself, they need to see the value through every channel that comes out of your business. Hence, a virtual assistant can be tasked to build a social media strategy that resonates with your business practices and your product segmentation. 

2. Set up and organize your social media presence

Once they have set up a social media strategy, it is time to register on those social media platforms to reach your prospective user base. For this, a virtual assistant comes in handy since they are well versed with what channels to use, what bio to provide to gain traction, and how to segment your social media presence. 

3. Research and Create Content

Social media is all about creating value-driven content for the users to consume. For this, deep research is required to understand a user’s intent to use your product. The content can then cater to answering those questions and probable queries. A virtual assistant is perfect for doing this since they have developed their skills in this domain. 

4. Create a content calendar and schedule and manage posts

Instead of haphazardly posting the same thing on several social media channels, a virtual assistant can draw up a content calendar and use a scheduling tool to get work done more efficiently. They can even manage which posts are going on which platform and maximize the reach and engagement.

5. Find and edit images for social media posts

Sometimes, images work much better than captions or posts ever do. For this purpose, a social media virtual assistant can find and edit photos as per your brand identity to resonate with your follower base.

6. Curate posts from other blogs and social media channels

Social media is not just about tooting your own horn but also about commenting others. In this regard, many businesses are skeptical since they are scared that their customers might leave them for the competitors that their business applauds. 

However, when you do that, you are showing your customers that you are open to appreciating the efforts of others, open to healthy competition, and are more human. This trait alone can drive more business towards you. A social media virtual assistant can look out for such posts and publish them on your channels to make you seem like the bigger man.

7. Publish blog posts

Blog posts on business niche-specific topics are another way of garnering audiences. While you or your staff may not be fully available for such tasks, a social media virtual assistant definitely would be. They can write blog posts on topics around your business practices or other parts that can help drive conversions. 

8. Write copy for social media posts

A good copy can get great sales. However, you seldom find a good copy on social media posts. Expecting that from an amateur social media professional may not be the best bet. A social media virtual assistant is meant for doing these tasks. With the experience, they should be able to convert business goals into saleable copy for social media posts. 

9. Monitor conversations, comments, and engagements

Social media is all about developing a rapport with your audience. However, you cannot do that if you have a robotic presence of only posting and never responding. Social media conversations, engagements, and comments can all be handled with a virtual assistant.

You can give them a brief about the type of answers they should provide for FAQs and what is needed for other conversions. This helps drive conversions at a staggering rate if the brand is susceptible and empathetic towards their customers’ needs. 

10. Generate reports

One of the most important tasks of a social media virtual assistant is generating reports after a fixed interval about the channel they are handling. A virtual assistant generates insightful reports about campaigns and posts on various social media platforms. 

Conclusion: Is a Social Media Virtual Assistant Worth It?

Absolutely! With the hybrid working model becoming the new normal and remote working the new way of working, outsourcing your social media tasks to a virtual assistant can be the hidden weapon in your arsenal. It is reasonably inexpensive, easy to train, and reliable to get all social media work done. 

Additionally, you also minimize your costs for hiring and training and get more bang for the buck you spend, which makes it an excellent asset for any business.

Find a Virtual Assistant

ClearDesk – one of our top-rated VA companies, may the right fit for you!

For a more budget friendly option, check out Remote CoWorker and Virtual Latinos.

Top Rated Virtual Assistant Companiesschedule a consultation call to discuss your needs and take a look at the Become a Virtual Assistant or Virtual Assistant Job pages for opportunities!

 

 

 

 

 

 

Author: Bhavik Soni is a Creative Writer at Auto Monkey. We provide an original analysis of the latest happenings in the social media industry. Connect with Latest Social Media Trends and News plus tips on Twitter, Facebook and other social tools on the web.

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24H Virtual

24H Virtual is a 24/7 virtual receptionist, live call answering, and virtual assistant provider working with small to medium-sized businesses all over the world.

The company is headquartered in Toronto, Canada. Their agents are based in Canada, the US, the Philippines, Eastern Europe, and South Africa.

They provide services in English, French, and Spanish upon request. 

VAA Exclusive: Use Code VAA10OFF for 10% off all monthly plans!

About 24H Virtual

The company started operations in 2019 and is headed up by two co-founders who are heavily involved in the day-to-day operations of the business.

The core of 24H Virtual’s services is a range of virtual receptionist services. They provide businesses with dedicated live receptionists, chat receptionists, and auto-receptionists.

Whatever your telecommunication needs are, 24H Virtual has experienced call handling staff available to seamlessly integrate into your business.

If you’ve never used a virtual receptionist service before, there are two main benefits. The first is that you only pay for the minutes they’re taking your calls, so it’s a lot more cost-effective than hiring an in-house team member.

The second benefit is that your customers and clients will have no idea that they’re speaking to someone who is possibly on the other side of the world.

24H Virtual’s receptionists are trained to work from your scripts, and they act just as a receptionist based in your office would.

24H Virtual told me that their target customers are small to medium-sized businesses. They also added that they specialize in helping businesses involved in transportation and logistics, law firms, e-commerce businesses, restaurant owners, trades services, and financial services.

They also specialize in learning and integrating with their clients software in order to provide a seamless solution. 

Some of the third party softwares they are proficient in are: 

  • Inspection Support Network
  • Booking Koala 
  • Launch 27
  • Workiz Easy
  • Jobber
  • ShipTrack

In addition to virtual receptionist services, 24H Virtual also provides virtual assistants. You can send them any business-related tasks that can be handled remotely.

How 24H Virtual Works

To get started working with 24H Virtual there is a 4-step process:

Step 1 – Fill out a consultation form with some basic details. A member of their team will be in touch to get you set up on their system.

Step 2 – You can either transfer your existing phone number to 24H Virtual, or they’ll provide you with a new one.

Step 3 – Configure all of your settings; record greetings, voicemails, caller IDs, and more.

Step 4 – Once you’re happy with your settings and you’ve arranged the times for 24H Virtual’s receptionists to take your calls, you’re all set.

You’ll have access to a client portal where you can see your data up to date. In addition to this, you’ll receive regular reports showing the number of calls that are being handled by 24H Virtual.

VAA Exclusive: Use Code VAA10OFF for 10% off all monthly plans!

24H Virtual Services

24H Virtual offers a range of multilingual virtual receptionist services. Basically, if you have any inbound communications, they are able to handle them for you.

This includes:

  • 24/7 Call Answering
  • Afterhours Call Answering 
  • Overflow Call Answering
  • Appointment Scheduling
  • Accounts Receivables
  • Order Tracking
  • Order Processing
  • Live ecChat Support
  • Complete cCall Center sSolutions

Their virtual receptionists are available 24/7, so whatever time zone you’re in or the type of cover you want, 24H Virtual can provide it.

24H Virtual Plans and Pricing

24H Virtual has a number of pricing plans, packages and coverage options, and offers a good deal of flexibility to help you find a plan that works best for you.

Their four main services are priced up as follows:

Live Receptionists – Plans range from $149 for 100 minutes to $2,799 per month for 2,500 minutes of call time for 24/7 coverage.

Chat Receptionists – Plans range from $129 for 20 chats to $4,999 per month for unlimited 24/7  chats coverage.

Auto Receptionists – Plans range from $34.95 per user to $24.95 per user depending on the total number of users.

Virtual Assistants – There is a one-time sign-up fee of $75. Plans range from $79 for 5 hours to $1,759 for 160 hours per month.

*For most plans there is a $75 basic set up fee and the auto receptionists have a lot of potential add-ons, which are an additional cost.

VAA Exclusive: Use Code VAA10OFF for 10% off all monthly plans!

24H Virtual Alternatives

If you’d like to try some alternative virtual receptionist services before committing to a plan, I recommend checking out AnswerForce and Ruby Receptionists.

Both of these companies are headquartered in the US, offer a similar range of services as 24H Virtual, and also offer free trials.

Your Turn

Have you worked with 24H Virtual? If so, please share your experience below and help others with their decision.

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1840 & Company

1840 & Company is a US-based freelance marketplace and outsourcing company that connects businesses of all sizes with freelancers, including virtual assistants.

The company is headquartered in Kansas, United States with hubs in the Philippines, India, Ukraine, South Africa and Argentina. Their freelancers are located in more than 150 different countries across the globe.

About 1840 & Company

The company started operations in 2014 and is run by CEO Bryan DiGiorgio. 1840 & Company started out as a Human Capital resource company, and in June of 2021, launched a freelance marketplace where businesses could directly hire freelancers for virtually any line of remote work, including virtual assistants.

For those interested in the name (as I was) 1840 was the year a lot of innovative and fast-paced changes helped transition from the first Industrial Revolution to the second.

1840 & Company picked this up and told me, “We strive to be revolutionary in your pivotal point of transition—from seed funding to post-IPO.”

Company trivia aside, 1840 & Company told me their target customers are “any growing business that needs to expand their workforce with freelancers or outsourcing services.”

They offer a range of services built around providing businesses with the best curated and seasoned industry professionals.

1840 & Company offers a very personalized and bespoke service. They will work with you to fill in the gaps in your team or help you build a team from scratch based on your needs.

How 1840 & Company Works

To get started working with 1840 & Company you need to sign up for a client account and arrange a discovery call with their team.

There is then a simple 4-part process from making contact to building your team as follows:

Talk with their specialists – It all starts with a call. The more detail you provide around your unique business needs and goals with their team, the better placed 1840 & Company is to find you the best talent.

They match you with talent – 1840 & Company’s specialists will find the talent and resources best-suited to meet and exceed your requirements.

The working relationship starts – When you’re happy with the assistants and/or freelancers 1840 & Company found for you. You can start working directly with your new team members.

Continued support as you grow – 1840 & Company says they assign a Client Success Manager with every client. You can use them as a point of contact and continue to grow your team seamlessly if needed.

 

1840 & Company Services

1840 & Company says that they can find the talent to handle virtually any tasks that can be completed remotely.

To give you a better idea, 1840 & Company group their services into the following broad categories:

  • Back-office operations
  • Customer operations
  • Finance operations
  • Marketing operations
  • Technology operations

1840 & Company Plans and Pricing

1840 & Company does not provide any set pricing plans or hourly rates. They told me their pricing is dependent on the virtual assistant, their location, experience, and a number of other factors.

Keep in mind that 1840 & Company are based in the U.S., but they hire talent all over the world. 1840 & Company also told me that most of their VAs are based in the Philippines.

This means they’re able to offer more competitive pricing than you’d find hiring in the U.S. However, you’ll need to speak with a member of their team for a quote based on your requirements.

1840 & Company Alternatives

Although 1840 & Company offers a more bespoke service than most virtual assistant providers, there are a lot of alternative companies offering similar VA services out of the Philippines.

Companies like FreeUp and ClearDesk are worth checking out. They screen their VAs and should be able to help you find what you’re looking for.

Your Turn

Have you worked with 1840 & Company? If so, please share a quick review of your experience below to help others with their decision.

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How to Make It Easier for Your VA to Fit In

How to Make It Easier for Your VA to Fit In

If you’re like most business owners, you probably rely on a virtual assistant to help keep things running smoothly. But if you’ve never hired a VA before, it can be tricky to know how to onboard them effectively and make sure they feel comfortable in their new role. In this blog post, we will outline some tips that will help make the transition easier for both you and your virtual assistant.

A virtual office is not like an open-office environment where everyone can see each other; instead, virtual assistants work remotely from home or another location outside of the business premises. That’s why it’s crucial to think about how your new VA will fit in with your company culture and existing team members. It’s also important to provide them with adequate training materials beforehand, as well as clear instructions on how they can best get started with their tasks right away without the need for much handholding along the way.

1. Prepare an Onboarding Plan

A lot of work happens even before your virtual assistant starts their first day. Therefore, it’s important to make sure you have an onboarding plan in place that includes all the necessary training and paperwork for them. This will help make your VA feel comfortable during their first few days at work, which is vital because every employee – especially virtual ones – tend to be more productive when they feel supported by management.

2. Set Appropriate Expectations

It’s important to set clear expectations for virtual assistants from the get-go, so they know what’s required of them. For example, define how you prefer to communicate, what hours they should be working and when they can take breaks, plus any other guidelines or requirements specific to your business. By setting expectations early on, virtual assistants will know what they need to do to be successful in their role – and you can avoid any misunderstandings down the road.

3. Introduce Your VA to the Team

You can hire virtual assistants from all over the world, and they’ll still fit in perfectly with your team if you do everything right. You want them to feel like part of the family, and it’s important to not only introduce them but also explain their role within your business as well as how things work around there. This includes everyone from business representatives to analysts – your VA should know what other people do and who to turn to for assistance with their own tasks.

4. Explain How Your Team Works

Another way to help virtual assistants feel comfortable in their new role is by explaining how your team works and what their responsibilities are. For instance, tell your VA who they should go to with what type of questions, and who makes decisions on projects or tasks that need completing. It’s also important for virtual assistants to not only understand but also participate in the onboarding process, so they’re up-to-date on all things related to working remotely within an organization. This means everything from policies, specific procedures around communication channels, personal calls during business hours, etc.

5. Provide All the Necessary Equipment

In order for virtual assistants to do their job properly, they must have all the necessary tools and equipment – a good internet connection, a reliable computer or laptop, and a cellphone if required. In addition, virtual assistants should be given access rights into any internal systems that are directly relevant to fulfilling responsibilities such as HR functions for filling out timesheets. They may also need logins for things like email accounts and other online tools used within your company’s operations – these too should be provided during onboarding so that virtual assistants can get started with their new job as soon as possible.

6. Teach Them How to Use the Software

As a business owner, you’re likely using various software and online tools to help run your company. Of course, virtual assistants must be familiar with using these tools, too, so be sure to provide them with the appropriate training. This includes creating and sending invoices using Excel or QuickBooks, setting up meeting times via Google Calendar, creating reports in PowerPoint, and more.

The best way to provide this type of training is by holding virtual sessions via Skype or Zoom where employees can ask questions and get clarification on any topics they may not be familiar with. You can also record video manuals or create cheat sheets with step-by-step instructions that virtual assistants can refer to if they need help.

7. Encourage Them to Ask Questions

It’s important that virtual assistants feel comfortable asking questions if they don’t understand something. By answering those questions, you can help them get up to speed quickly and be more productive members of your team in no time.

Don’t be afraid if virtual assistants seem shy at first or don’t speak up as much during meetings because it might just take them some time to get used to their new role! However, make sure you provide answers whenever someone asks for clarification on something or needs help with a task so virtual assistants know they have support when they need it.

8. Provide Feedback

Remember that virtual assistants are just like any other employee, so treat them with respect and courtesy at all times. This means providing feedback when needed as well as taking time out for one-on-one meetings to discuss concerns or issues they may be having. You can also use this opportunity to get an idea of how virtual assistants feel about their work environment and what else could be done in order to improve morale within the company culture.

9. Encourage Them to Be Social

Just because virtual assistants work remotely doesn’t mean they can’t be part of the social fabric of your company. In fact, one of the benefits of having a remote team is that employees have more freedom to connect with each other on their own time. This could include holding virtual happy hours on Fridays, participating in team-building activities via Skype or Zoom, or just chatting with coworkers during lunch breaks.

The important thing is that virtual assistants feel like they’re part of a community and not just working by themselves in a vacuum. Not only will this help them stay connected to your business, but it also encourages collaboration and creativity, which can lead to better results overall.

Conclusion

In short, virtual assistants need a lot of support when it comes to fitting in and feeling comfortable with the team and their responsibilities. However, by following the tips outlined above, you can help them get up to speed quickly so they can be productive members of your team. Implementing these suggestions will help create a smooth onboarding process and ensure that your VA feels confident in their new role.

 

 

Author: 

Ben is a freelance writer and blogger from the UK. He has been writing about tech support since his teenage years, reviewing programs that might be useful for people looking to get started with their projects and start-ups. Ben spends most of his time developing the Movavi blog and writes on various topics, including the latest trends in media, gaming, educational apps, etc., providing both safe and free programs for use by anyone who needs them. His blog can be found at www.benjacklin.com

 

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