My Virtual Assistant is a virtual assistant company providing virtual assistant services to small and medium-sized businesses all over the world.
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About My Virtual Assistant
The company started operations in 2018 and is currently headed up by CEO Wes Thomson. When I spoke with a representative from My Virtual Assistant, they told me they were only working with a select group of clients pre-COVID referred by word-of-mouth.
However, during the pandemic, they decided to change their business model. They redesigned their website and started actively marketing for new clients.
An area where My Virtual Assistant differs from a lot of VA companies is their pricing model. You can sign up for as little as $39 per month and will have access to a dedicated assistant.
This buys you 16 credits, which is 2 hours of an assistant’s time as their currency is 2 credits = 15 minutes of time. Additional credits are $3/ea.
“Our belief is that everyone should be able to access the benefits of having an assistant and that this shouldn’t come at a large monthly price,” they told me explaining why their entry price is just $39/mo.
My Virtual Assistant offers a 7-day free trial in which you will receive 2 hours of time to use. So, you can try their service before committing.
How My Virtual Assistant Works
My Virtual Assistant advertises that you can “Get started in less than 5 minutes”.
There are 3 steps to their onboarding process:
- Signing up – You can create an account and start your 7-day free trial (credit card/payment details are required).
- Access their portal – You’ll gain instant access to their client portal where you can start sending tasks to your assistant.
- Receive completed work – Your assistant will send back completed tasks and communicate with you through the portal.
My Virtual Assistant Services
With Virtual Assistant Services saying, “There is no task too large or complex”, you should be able to give them any task that can be completed remotely.
To give you a better idea, they list the following as tasks they commonly handle:
- Reservation tasks
- Travel arrangements
- Diary management
- Expenses management
- Lifestyle tasks
- Social media management
Looking at that list of tasks, it looks like they handle more of the executive assistant and Personal Assistant types of tasks.
They did tell me, however, that they have “technical centers”. This is basically groups of assistants specializing in different areas, and they will always find the right assistant to carry out work.
My Virtual Assistant Plans and Pricing
My Virtual Assistant operates on a credit system. Credits cost $3 each, and two credits represent 15 minutes of time.
Therefore, an hourly rate for their assistants is $24/hr.
You can pay as little as $39/mo for 16 credits (3 bonus credits), then buy more for $3 each as and when you need them.
The interesting thing about using credits is that My Virtual Assistant has set a number of tasks as requiring a set number of credits.
For example, managing social media accounts costs 4 credits to set up, plus 2 credits per post. They do add that it may cost more depending on the complexity of the task, but it does give you a rough idea of how much certain tasks are going to cost.
My Virtual Assistant offers a 7-day free trial. You get 2 hours of assistant time to use within the 7 days (that’s 8 credits), and then have to either cancel or start paying a monthly fee.
My Virtual Assistant Alternatives
Both of these companies operate on a similar business model, and both have a good deal of customer feedback.
Have you worked with My Virtual Assistant? If so, please leave a review below to help others with their decision.