VirtuNeeds is a US-based virtual assistant company that provides virtual assistants to customers all over the globe.
The company has been in operation since 2014, however, they were operating on referrals only until they came out of private beta in early 2016.
The company is run by Bridgett Smith, a former Senior Account Executive for Clear Channel Radio. Bridgett has an extensive background working with entrepreneurs, small business owners, medium sized business owners, and multi-media ad agencies. Bridgett decided to start VirtuNeeds to help other business owners find virtual assistants.
The company headquarters is located in Las Vegas, US. Their virtual assistants work remotely all over the US from locations like Wisconsin, Georgia, Nevada, Kentucky and Tennessee.
Their target customers are any businesses or entrepreneurs in need of a helping hand. They have a wide scope of clients, and their virtual assistants are capable of handling just about any day-to-day business tasks.
VirtuNeeds virtual assistants are willing to take on all tasks, no matter how big or small. If you need support in any of the following areas, their team is ready to help:
- General administration
- Making travel arrangements
- Writing, formatting and typing
- Social Media
- Customer support
- Ad-hoc tasks
- And more
The company provides their own task portal where you can submit tasks and communicate directly with your assistant.
Bridgett explained that VirtuNeeds also has entertainment experience for those who require event planning, artist booking, etc., and that they can help put together promotional and marketing campaigns for those clients.
Depending on the clients needs they are either assigned a dedicated VA (works on a set schedule example 12-3pm directly with client) or if they just want to submit sporadic tasks they use the task portal and anyone can complete those jobs based on availability.
The account manager’s role is especially important for clients with dedicated VAs. They make sure that everything is going well, if any tweaks need to be made to satisfy a customer, and they control the pairing between which VA would best suit a specific clients needs.
Plans and Pricing
VirtuNeeds has three different monthly packages on offer. Rates range from around $17-$20 an hour depending on the package. They also offer some flexibility for custom projects if you contact them for a quote.
Their packages are priced per hours purchased, and are broken down as follows:
- Twenty hours – $399 for 20 hours = $19.95 per hour
- Thirty hours – $549 for 30 hours = $18.30 per hour
- Forty hours – $699 for 40 hours = $17.48 per hour
None of these plans require an ongoing contract and all include time tracking for your VA and a daily action report to summarize what they got done. Compared with other American virtual assistant companies, the rates are quite competitive.
VirtuNeeds also offers a handful of other custom packages that may be a fit depending on your needs.
- Retainer Package: This package is for clients that will need an assistant sporadically throughout the month. You will pay a retainer fee and use your hours for any task whenever you wish.
- Fixed Bid Package: This package is for those that are looking for assistance with a project assignment that has a definite finish date.
- Hourly Package: You can purchase a block of hours with this package.
For each of these you will need to contact them with your requirements for a quote.
Have you worked with VirtuNeeds? If so, please leave a review below to help others with their decision.