Fiverr.com is one of the most popular outsourcing destinations online. Built around a very simple concept – what people will do for $5 – Fiverr has grown into a large global community of freelance workers and people who hire them.
The company was founded by Shai Wininger and Micha Kaufman in 2010. By 2013, it was one of the 100 most popular websites in the US.
The company has raised over $107.1M revenue in 2019, an increase of 42% from 2018 to 2019, 400 service categories, 3.1 million buyers and work in 45 different languages. Wow!
How Fiverr Works
Fiverr works a little differently than other freelancing sites. Instead of creating a job posting and waiting for workers to bid on your job, on Fiverr the workers state what they can do for you, and in what budget and timeframe.
You’ll find just about every virtual service imaginable, but it’s more of an a la carte menu system than a request for proposal system. (Though if you can’t find exactly what you like, you can submit a custom request too.)
When Fiverr started, every “gig” was $5. Since shifting their focus to more professional services, such as web development and eCommerce services, Fiverr quickly began experimenting with higher priced offerings.
Today sellers can build packages at different pricing tiers, offer gig extras, and even quote custom jobs up to $10,000.
So what kind of work can you get done on Fiverr?
You’ll find broad categories like:
- Graphics & Design
- Digital Marketing
- Writing & Translation
- Programming & Tech
- Video & Animation
- Music & Audio
And underneath those, you can drill down to dozens of subcategories to find the specific skill you need.
Personally, I’ve used Fiverr for years — with varying degrees of success.
Some of the gigs I’ve gotten the most mileage from were the book cover for Virtual Assistant Assistant, my podcast voiceover and intro music, and some website fixes.
I’ve ordered graphics for social media and display ads, video intros (including the “logo-slam” you see on many of the Virtual Assistant Assistant videos), transcriptions, blog posts, and even the custom chatbot on this site.
Some of the graphics I’ve gotten back have been unusable, and many of the articles required heavy editing, but for the most part my experience has been positive.
In fact, I recently found a Fiverr seller to clean up a malware infection that plagued several of my sites.
Fiverr Plans and Pricing
For virtual assistants, you’ll find a typical range of 30 minutes to 3 hours of service offered for $5.
Like I mentioned, Fiverr has been on a consistent mission to rid themselves of the low-priced stigma they earned by initially pricing everything at $5. It seems like the $5 gigs are becoming more and more rare on the platform.
In fact, here’s an example of a typical pricing package for a web development service:
A far cry from the $5 past!
Now that’s not to say that great deals and affordable offers can’t still be found; it just might require a little more digging.
Like other freelance platforms, Fiverr has a feedback system in place where employers can rate the workers on their performance. This is a standard 5-star system and I’d be wary of any seller with less than 4.5 stars.
Fiverr also assigns “Levels” to their sellers, but this metric doesn’t carry as much weight with me as it did in the past. All else being equal, I’d rather hire a “Top Rated” seller over a “Level 2” seller over a “Level 1” seller, but don’t let that scare you away from working with a lower level seller.
Another tag is “Rising Talents” which means that they are new but have successes with special talents. Fiverr’s Editorial Team manually reviews new Gigs and handpicks them based on quality and potential. This is a temporary badge and because they are handpicked, they cannot be applied for.
In addition, Fiverr “Pro”, a group of freelancers they’ve hand-selected and verified, is aimed at customers who don’t want to take any chances and demand quality results on the first shot. The company adds that Pro gigs come with “next-level” service and 24/7 VIP customer support.
In September 2020, Fiverr launched a platform called “Fiverr Business”, which is designed to make scaling and execution seamless.
The B2B platform provides teams with access to a vetted marketplace of on-demand freelance talent, collaboration and project management tools, one centralized payment method, 24/7 live chat support, and their own Business Success Manager that can help match their business with the best talent for them.
In any case, Fiverr is a great way to get started with outsourcing. It’s very low risk.
The biggest thing to keep in mind is to align your expectations with what you’re spending. In a lot of cases, you get what you pay for, but sometimes you can get some really great values.
Fiverr Learn is an e-learning platform providing online training. Where Fiverr Learn differs from other learning platforms is that the instructors have been handpicked to create content for the platform.
At the time of publishing, the platform had around 47 tutors listed. Individual courses range from $23-$94, bundle course prices are also available.
Fiverr is best for quick on-demand help for specific projects or tasks. For dedicated support or ongoing team members, I think you’re better off looking on another platform.
|Location||Worldwide, w/ concentration in USA and Philippines||Worldwide||Worldwide||Philippines|
|Size of Talent Pool||Thousands||12 million||830,000||250,000|
|Platform Fee||15%||5-20%||20% + processing fee||$69 a month|
(w/ Fiverr Pro)
|Best For||Quick hires, e-commerce||One-off projects||Smaller jobs||Affordable full-time help|
|Learn More||Learn More||Learn More||Learn More|
For larger projects, you might consider Upwork, (here’s our full comparison of Upwork vs. Fiverr) and to bring someone on your team on a more regular basis, you might take a look at FreeeUp or another virtual assistant company.
Have you outsourced work on Fiverr? Please leave a review of your experience below to help others with their decision.