Fiverr.com is one of the most popular outsourcing destinations online. Built around a very simple concept – what people will do for $5 – Fiverr has grown into a large global community of freelance workers and people who hire them.
The company was founded by Shai Wininger and Micha Kaufman in 2010. By 2013, it was one of the 100 most popular websites in the US.
The company has raised over $100 million in venture capital over the years to expand the platform and improve the technology. Wow!
How Fiverr Works
Fiverr works a little differently than other freelancing sites. Instead of creating a job posting and waiting for workers to bid on your job, on Fiverr the workers state what they can do for you.
You’ll find just about every virtual service imaginable, but it’s more of an a la carte menu system than a request for proposal system. (Though if you can’t find exactly what you like, you can submit a custom request too.)
When Fiverr started, every “gig” was $5. Since they company takes 20% as their platform fee, they quickly began experimenting with higher priced offerings.
Today sellers can build packages at different pricing tiers, offer gig extras, and even quote custom jobs up to $10,000.
So what kind of work can you get done on Fiverr?
You’ll find broad categories like:
- Graphics & Design
- Digital Marketing
- Writing & Translation
- Programming & Tech
- and more
And underneath those, you can drill down to dozens of subcategories to find the specific skill you need.
Personally, I’ve used Fiverr for years — with varying degrees of success.
Some of the gigs I’ve gotten the most mileage from were the book cover for Virtual Assistant Assistant, my podcast voiceover and intro music, and some website fixes.
I’ve ordered graphics for social media and display ads, video intros (including the “logo-slam” you see on many of the Virtual Assistant Assistant videos), transcriptions, blog posts, and even the custom chatbot on this site.
(The chatbot was my most expensive Fiverr order — over $300 — feel free to test it out!)
Some of the graphics I’ve gotten back have been unusable, and many of the articles required heavy editing, but for the most part my experience has been positive.
In fact, I recently found a Fiverr seller to clean up a malware infection that plagued several of my sites.
Plans and Pricing
For virtual assistants, you’ll find a typical range of 30 minutes to 3 hours of service offered for $5.
Like I mentioned, Fiverr has been on a consistent mission to rid themselves of the low-priced stigma they earned by initially pricing everything at $5. It seems like the $5 gigs are becoming more and more rare on the platform.
In fact, here’s an example of a typical pricing package for a web development service:
A far cry from the $5 past!
Now that’s not to say that great deals and affordable offers can’t still be found; it just might require a little more digging.
Like other freelance platforms, Fiverr has a feedback system in place where employers can rate the workers on their performance. This is a standard 5-star system and I’d be wary of any seller with less than 4.5 stars.
Fiverr also assigns “Levels” to their sellers, but this metric doesn’t carry as much weight with me as it did in the past. All else being equal, I’d rather hire a “Top Rated” seller over a “Level 2” seller over a “Level 1” seller, but don’t let that scare you away from working with a lower level seller.
Fiverr also recently added Fiverr “Pro”, a group of freelancers they’ve “hand-selected and verified.” This tier is obviously aimed at customers who don’t want to take any chances and demand quality results on the first shot.
The company adds that Pro gigs come with “next-level” service and 24/7 VIP customer support.
In any case, Fiverr is a great way to get started with outsourcing. It’s very low risk.
The biggest thing to keep in mind is to align your expectations with what you’re spending. In a lot of cases, you get what you pay for, but sometimes you can get some really great values.
Fiverr is best for quick on-demand help for specific projects or tasks. For dedicated support or ongoing team members, I think you’re better off looking on another platform.
Have you outsourced work on Fiverr? Please leave a review of your experience below to help others with their decision.