Legends Virtual Assistance

UPDATE: It appears Legends Virtual Assistance is out of business. Please consider one of these alternatives.

Legends Virtual Assistance is virtual assistant service offering virtual assistant services, as well as personal concierge services for their clients. Legends is a new company, forming in October of 2015.

Legends’ headquarters is based in Florida, US. Their team members stretch from coast to coast across the US, and all of their virtual assistants are US based and work from their homes.

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About Legends Virtual Assistance

The company is relatively new, starting operations in October 2015. It was founded and is run by co-founders Katy Boyle, who is also the CEO, and Dustin Rusbarsky who is the company CTO.

Katy explained the company was born out of the confusion and turmoil around Zirtual’s sudden and surprising shutdown (and subsequent resurrection).

Being a new company at the time of writing this review I was interested in their business objectives and what makes Legends different from other virtual assistant companies. Katy Boyle believes the difference is in their concierge service, designed to find the best VAs to match their client’s needs.

Each client is asked a series of simple and insightful questions during an introductory call to determine their needs. Then they are presented with a list of hand-picked virtual assistants to choose from.

A meeting with the virtual assistant can be arranged if required (hard to imagine making a hiring decision without this meeting!), and there is a “cooling off period” in which you can request to be re-matched if it isn’t working out for any reason.

Services

When hiring a virtual assistant to carry out tasks for you, knowing you’re hiring a competent person and knowing a bit about them is a huge plus not always offered by virtual assistant companies. Legends however have pictures of all their virtual assistants and short bio’s on their website. This is a nice personable touch, and helps when it comes to building trust with your assistant.

I spoke with Katy Boyle about how seriously they take their virtual assistant training and she explained:

“We provide individualized support and training to help our VA’s be the best they can be, at no cost to the VA. We provide skills training to help polish and improve existing skills, as well as hold seminars for people to learn new skills like WordPress design, copywriting, social media management, and other relevant skills. We assist with the creation and refinement of their marketing materials (LinkedIn profiles, websites, etc.) on a case-by-case basis as well.”

Their target customers are C-level and senior executives, serial entrepreneurs, venture capitalists, and other busy professionals who need ongoing administrative support.

Areas of specialization include:

bookkeeping
copy writing
web/graphic design
other general virtual assistant tasks

So with their comprehensive VA training and the concierge matchmaking service between their clients and assistants, the result should be a win-win for both parties.

Plans and Pricing

There are two parts to the pricing when hiring through Legends. Firstly you pay a matching fee, this starts at $250 and can go up from there depending on the number of hours you’re looking for, the complexity of your needs, and some other factors.

Next you pay the hourly rate as set by the virtual assistant. All their assistants are independent contractors and set their own hourly rates. Some offer discounts for monthly retainer plans and packages. This is to be negotiated with the assistant directly, however you can expect to pay $30 an hour on average.