Virtual Latinos is a US-based virtual assistant company operating out of San Diego. They started operations around the middle of 2018 and specialize in supplying virtual assistants from across the Latin American countries.
FREE Consultation call with their team!
About Virtual Latinos
The idea for Virtual Latinos came from the team behind Bloominari, a marketing agency in San Diego.
They were hiring virtual assistants from all over the world for their clients and realized there was a huge pool of talented assistants based in Latin America working out well for them.
So, with experience finding and hiring from South American countries they decided to start Virtual Latinos to tap into this market and provide virtual assistants to entrepreneurs and businesses of all sizes.
How Virtual Latinos Works
They put their applicants through some strict testing to make sure they meet the high standards they’ve set and marketed to their clients.
“About 5% of all applicants are accepted, and 2% are hired” my contact told me, and they are currently supplying VAs from 18 different Latin American countries.
Virtual Latinos point out that there are a number of reasons why working with one of their VA’s based in Latin America might be a great fit for your company, these are:
- Similar Timezone – Depending on the country of the assistant you agree to work with there will be a few hours difference at most from you if you’re in the US.
- US-Based Trainings & Certifications – Their assistants are put through US-based certifications and training courses to build on their skill sets.
- Bilingual – If you deal with Spanish speaking customers or want to increase your reach in the Spanish speaking market their assistants are fully bilingual in English and Spanish.
- Affordable – Virtual Latinos says their assistants are 40-75% less expensive than US-based assistants due to working from locations with a lower cost of living.
If you’re interested in the full details of their hiring process, checkout this Client Hiring Roadmap.
Virtual Latinos Founder Interview
I had the chance to sit down with Jaime to learn a bit more about his hiring processes and what it’s like to work with Virtual Latinos.
Virtual Latino’s Services
Virtual Latinos virtual assistants are trained and experienced in handling a wide range of tasks that can be completed remotely.
To give you an idea of the kind of tasks they commonly complete for their clients, they group their virtual assistant services into the following categories:
- General Admin Assistants
- Executive Assistants
- General Digital Marketers
- Customer Support
- Sales & Customer Reps
- Writers & Bloggers
- Project & Operations Managers
- Branding & Graphic Designers
- Social Media Marketers
- E-mail & Automation Experts
- Web designers
- Video editors
- Legal Virtual Assistants
- Healthcare Virtual Assistants
- Real Estate Assistants
- Many other roles
Who Virtual Latinos Helps
Virtual Latinos helps businesses of all sizes, from solopreneurs to small or medium businesses, as well as from a variety of industries. Below is a recap of their most popular types of companies they work with, but if your industry isn’t listed, they can probably still help you to find and hire a virtual assistant based on yours specific needs. Their community of pre-vetted assistants includes professionals with various educational and work experience backgrounds.
Virtual Latino’s Plans and Pricing
They do require a minimum of 20 hours per week to start as of Jan 2022.
Virtual Assistant Plans
If you want to leave the legwork of finding and vetting the best candidate to them, there are three virtual assistants and virtual professionals plans to choose from:
- General, Entry Level
- Mid Level
- Expert Level
Their General Virtual Assistant plan is to hire a less experienced VA, while their Expert Virtual Assistants plan is to hire one of their more experienced VAs and remote professionals. Please note the rates below are starting rates, and can vary based on the candidate you choose
General, Entry Level Virtual Assistants and Virtual Professionals Plans
- Part-time – starting at $790 per month ($9/hour, 88 hours/month)
- Full-time Plan – starting at $1,400 per month ($8/hour, 175 hours/month)
Mid Level Virtual Assistant and Virtual Professionals Plans
- Part-time Plan – starting at $1,056 per month ($12/hour, 88 hours/month)
- Full-time Plan – starting at $1,925 per month ($11/hour, 175 hours/month)
Expert Virtual Assistant and Virtual Professionals Plans
- Part-time – $1,496 per month ($17/hour, 88 hours/month)
- Full-time Plan – $2,800 per month ($16/hour, 175 hours/month)
FREE Consultation call with their team!
There are no additional costs or long-term commitments. Virtual Latinos also offer a performance guarantee. This means that if you’re not satisfied with your assistant for any reason, they will replace them for you.
My advice is to speak with a member of their team before choosing between the three plans. Explain in detail what tasks you’ll be asking of your assistant so you get off on the right foot.
The cost of an experienced assistant is almost double, so you need to be sure you’re getting value for your money.
Virtual Latinos Alternatives
Online VA Team – Based out of the US, their VAs work remotely from the Philippines but will work across any time zone. Entry Level Plan – $250 per month for up to 5 hours a week Monday to Friday. Small Business Plan – $1,195 per agent per month for dedicated staffing Monday to Friday.
One company that has great pricing is OkayRelax, which provides a dedicated assistant at $4 per task when you buy 25 tasks a month.
Uassist.me operates a similar business model as Virtual Latinos and have some great feedback from happy clients, so I recommend checking them out for a quote.
Their virtual assistants are also based in Central America, although their pricing is a little higher than Virtual Latinos.
If you’re looking for other affordable overseas options and don’t need Spanish speaking assistance, you might consider some of the virtual assistant providers operating out of the Philippines.
Have you worked with Virtual Latinos? If so, please take a moment to leave a quick review below to help others with their decision.
Virtual Latinos (VL) has been an outstanding partner to my company, Winalytics LLC.
The quality of their placements is first rate. We have two team members from VL — one focuses on demand generation, the other focuses on design work. Both do very high-quality work and deliver it on-time.
Unlike other companies in this space VL has a well-designed, personalized process to get you the right team members. And, it really works!
Very happy with the whole process – I had to make a deep dive into my job descriptions, processes and systems which was valuable in and of itself. The information provided about the three candidates I was provided with was spot on – I knew who I was hiring and she turned about to be everything I thought she’d be and more.
Oops – Five Stars across the board!
Although the process can be quite long, it was completely worth it! I am very happy with my VA and she does a phenomenal job! Virtual lations are very organized and precise with the information needed. I did take some time out to watch the YouTube videos on how to get ready for a VA (or something along those lines, it was a video the CEO did) to better equip myself for my VA and yes the video was long but again it was very informative and I felt ready when my VA came onboard and she was able to get to work quickly because I did my part.
Overall, I am super happy with the customer service from virtual latinos, I absolutely love my VA and she has made my life so much easier and has helped me grow my business since she is able to handle all the tasks I give her!
I will DEFINITELY be recommending you all to colleagues of mine! amazing job!!
Pros: the process is very clear from start to finish. They seem to put a lot of thought into screening their candidates and presenting you with what they feel to be the best options.
Cons: while the VA employed with us is very nice and enthusiastic, the expectation is that they had experience and we’ve had to train them as if they had little to no work experience. This will make for a longer on-boarding time and a feeling that the credentials were misrepresented. I’ve found in my personal communications with the Virtual Latinos team that they try to downplay any concerns you have. I expressed a concern over our VA being late 4 times and the response was that the VA had been late “a few times.” I don’t feel that I’ve been able to establish a good partnership with this VA company due to the cons I’ve presented. They have some things that they are really great at and others that need to be worked on. In my case, the areas to be worked on are personally important for me and I wouldn’t move forward with them should we require another Spanish-speaking VA.
We sincerely apologize for the cons you’ve presented. We’re aware of your situation, which has been discussed internally with the VA. He explained the situation and committed to using the backup tools and plans we asked them to have so he didn’t show up late. We’re also aware that he was told to have constant and prompt communication with you and with us.
We appreciated the honest feedback and wanted you to know that besides your personalized Customer / VA Success Agent, the management team is there to assist you with any of your needs.
All of our VAs have at least three years of work experience and are bilingual; thus, 95% have at least a college degree. This makes them qualified professionals, but we encourage our clients to provide training since every industry is different and every office has its processes and procedures.
We will be reaching out to you privately to provide alternative solutions and personalized attention to your requests.
Thank you for the honest feedback and for trusting Virtual Latinos.
The entire process for hiring a Virtual EA was thoughtful, driven, and clear. And we can’t be more happy with our EA and how this agency follows up.
I can tell they have invested a lot of time creating a process and structure that leads to an excellent talent pool and satisfied customers. Staff is courteous and quick to reply. Excellent pricing and no hidden fees.
We have been using VirtualLatinos for more than 3 months now and we couldn’t be happier! Their level of professionalism is second to none and we are extremely happy with our hires!
A great resource in my time zone… highly recommend it!!
I would like to say I have the worst experience with this group and I dont advice no african decent persons to apply. They racially profile you and its very hard to get a job because of color. I uploaded my picture on my profile and a day after saw that my picture was changed to a mestizo person I was shocked. I was wrongfully evicted from the group for this which I think Is unfare. I do not recommend Vitual Latino’s
Virtual Latinos found us Daniela- an amazing addition to our team! We are all very happy to have her onboard and have already seen a significant increase in business thanks for Daniela.
I love working here, I am working while I am learning and enjoying what I am doing. The best place to work!
I highly recommend the agency. Working with them meant I could reach Latin American talent easily. They are a “tool” that helps entrepreneurs, like me, find the right person to work with; they do all of the paperwork and ultimately saved me a lot of time if I had done it all myself. Virtual Latinos helped me connect with the perfect match!
My experience with Virtual Latinos has been amazing. Sophie is a valued member of my team, easy to work with, professional and super smart! The interviewing process was also streamlined. I appreciate Jaime and the entire VL team and I highly recommend them
I am pleased with the service, thanks to the Virtual Latinos team for finding the right person for my company.
The team at Virtual Latinos did a great job with the screening and selection process for my VA. Working with my VA has been great and certainly has provided value for my business.
The hiring process is the best. They do their homework screening candidates so when is time to hire you concentrate in what is best option for your needs!!
I would highly recommend Virtual Latinos. Unlike other VA services, they have a full staff dedicated to their client’s needs. They screen the VA’s they provide which makes it much easier to choose the right VA. Jaime does a great job with his fast prompt responses and dedication. Virtual Latinos definitely stands out from the rest!
We didn’t think a VA would be a good fit for our company but we gave the VL Team a try. Wow, what a relief! Their process saved us so much time and effort. Everything went just like they explained and we are pleased to have found a fantastic assistant. We highly recommend Virtual Latinos – they have an excellent program that benefits our business and makes a difference in our VA’s life!
What a pleasing experience using Virtual Latinos. They selected great candidates’ base on our initial interview and then sent us resume for each potential candidate we selected. They then arrange video conferences with the candidates we wanted to interview. The selection process was seamless and all handled by Virtual Latinos. We are currently using the candidate we selected with great success. Extremely dependent, grasped our accounting needs right away and immediacy become a complement to our existing staff. Communication with our new assistance is outstanding and we couldn’t be more please. We expect to use them again in the near future.
It took me years to decide to hire a virtual assistant. Finally, Virtual Latinos came along and helped me with the process that I was avoiding. In one of the most difficult times in modern history, I’ve managed to keep my rather new and small business afloat. My virtual assistant is super efficient and has taken a load off my plate.
Virtual Latinos has continually exceeded my expectations! This was the first VA hire I’d had that was successful. They do a great job of screening their VAs. I used the agency as a great ‘match-maker’ to find my first and second VA and have been so pleased with the whole process. It saved me HOURS of looking through profiles and trying to find the right fit. Really grateful for this service overall!
Virtual Latinos truly listens and assess the needs of a company in order to provide the best qualified candidates for a position. They are pleasant to work with and very professional. I definitely recommend Virtual Latinos to anyone wanting to add quality staff members to their team.
I have worked with VAs outside of America, but I needed to find an Agency that also worked in a US time zone. A friend of mine had attended a webinar hosted by Jaime at Virtual Latinos, which led me to check you out. Your website was impressive, so I scheduled a call. I can tell you hands down that Jaime’s interview was the most detailed that I’ve ever had. He gathered all the info needed for him to know exactly what I wanted and find the best fit for me. My VA is outstanding!
We had the best hiring experience through Virtual Latinos. Prior to finding this company, we hired through other platforms and did not have very pleasant experience with the assistants we got. Our biggest issue was reliability and as well as work hours. Now that our assistant is in the same time zone as us, we feel like our work is being done more efficiently and better communication. I recommend anyone who is looking to integrate a long term succesful team member to their company.