AnswerConnect is a live answering service based in Portland, US. They provide virtual receptionist services so you always have someone available 24/7 to answer your calls, respond to live chat messages, and schedule appointments.
AnswerConnect helps you maximize your ROI by capturing more leads, improving your customer service and giving you more time off the phone.
The company started operations in 2002, and currently serves businesses across the US, Canada and the UK.
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About AnswerConnect
AnswerConnect is the premier people-powered live call answering service. They provide a wide range of virtual receptionist services, all aimed at helping businesses stay human without spending all day on the phone. They work with businesses of all sizes across a range of industries throughout the US, UK and Canada..
How AnswerConnect Works
To get started with AnswerConnect, all you have to do is choose which services you’re interested in. They recognize that each business is unique, so they try to book a consultation with you to discuss the best plan for your unique business needs.
You can request a toll-free number to use as your dedicated line to their receptionists. Alternatively, you can forward your existing number so all calls to your business. Each account comes with access to their mobile and desktop app where you set your instructions, keep track of your minutes used, and contact their team if you have any questions.
AnswerConnect Services
AnswerConnect offers a range of virtual receptionist services which include the following core services:
- Inbound call answering – Their receptionists answer your business calls using scripts developed by you.
- Out-of-hours call answering – Want to answer your own calls during office hours? Set up out-of-hours call answering and their receptionists will pick up when you finish for the day.
- Call forwarding – Set your calls to forward to their receptionists at specific times or when you’re busy.
- Appointment scheduling – Their receptionists can set appointments on behalf of your callers to keep your calendar running like clockwork.
- Live chat services – With an easy-to-integrate live chat widget, their receptionists can engage with your website visitors just as they do your callers.
Free Live Demo
AnswerConnect knows every business is unique. That’s why they offer a free consultation to learn more about your business and suggest the best plan for your objectives.
You can also book a free live demo to hear how they would answer representing your business!
AnswerConnect Plans and Pricing
AnswerConnect has a wide variety of pricing plans. Some of their plans come with a one-off set-up fee of $49.99. At time of publishing, the prices are below:
To see all of AnswerConnect’s pricing plans, click here.
All of their plans run monthly and there are no long-term contracts, so you can cancel anytime.
Not only that, but the first 30 calls under 30 seconds are free. This means you won’t be charged for any misdials or spam calls.
AnswerConnect Alternatives
If you like to try services before you commit to a plan, Gabbyville and Ruby Receptionists are two highly-rated virtual receptionist companies that both offer free trials.
| Ruby Receptionists | Gabbyville | DaVinci | 1-888-GoAnswer | |
|---|---|---|---|---|
| Customer Rating | not rated | not rated | ||
| Established | 2003 | 2013 | 2006 | 2003 |
| Minimum Monthly Cost | $299 for 100 minutes | $229 for 150 minutes | $99 for 50 minutes | $110 for 100 minutes |
| Price per Minute | $2.99 | $1.53 | $2.00 | $1.10 |
| Set-Up Fee | $99 | $95 | $75 | |
| Trial | 14-Day Free Trial | 14-Day Free Trial | 30-Day Risk-Free | |
| Learn more | Learn More | Learn More | Learn More | Learn More |
Your Turn
Have you worked with AnswerConnect? If so, please share your experience below and help others with their decision.
