ChatterBoss is a US-based virtual assistant company providing dedicated assistants to small and medium-sized businesses all over the globe.
The company is headquartered in New York. ChatterBoss has an administrative team based in Cape Town, South Africa, and their virtual assistants are located all over the world.
The company started operations in 2017 and is headed up by founder Valerie Trapunsky. Valerie spent more than a decade working as a top-level assistant for A-list celebrities and as the Chief of Staff for high-net-worth individuals and CEOs before starting ChatterBoss.
It was during her corporate career that Valerie said she developed a passion for solving business-related problems. This was what sparked the idea to start ChatterBoss and what drives her today.
At ChatterBoss, Valerie says her team’s main focus is to solve customers’ needs. ChatterBoss aims to provide skilled and experienced virtual assistants and build trust through delivering a reliable and personalized service.
Once you’ve signed up for a monthly plan, you’ll be assigned a dedicated virtual assistant and will have a backup assistant on standby.
ChatterBoss says that once they’ve assigned an assistant to a client, they encourage the client to build that working relationship with their assistant.
Members of their support team are available if you have any questions or concerns, but for the most part, once you start working with an assistant it’s just like having a new member in your team.
How ChatterBoss Works
To get started working with ChatterBoss, there is a one-time fee of $249 for an onboarding session.
During the onboarding session, a member of their team will call you for a 1-to-1. This is a 1-hour deep dive into your business and what you’re looking for from an assistant.
One of ChatterBoss’ Partner Executive Assistants will then produce 30, 60, and 90-day roadmaps personalized to your business success.
You’ll also be introduced to one or more assistants best-suited to your needs, and you can start sending them tasks to work on right away.
ChatterBoss’ virtual assistants are ready and waiting to take any business-related tasks off of your hands that can be completed remotely.
They provide a long list of services, but to give you a general idea some of their most commonly requested services are:
- Project Management
- Standard Operating Procedure (SOP) Creation
- Graphic and Web Design
- Video and Photo Editing
- Marketing Strategy and Management
- Email and Calendar Management
- Personal Support Tasks
- Social Media Strategy and Management
- Bookkeeping and Finance
- Automation Creation and Management
- Travel Planning
- Blog Writing
- Recruitment Support and/or Specialized Recruitment
ChatterBoss Plans and Pricing
There is a one-time onboarding fee of $249 when you first sign up with ChatterBoss. After you’ve been fully onboarded, there are three pricing plans ranging from $25-50/hr.
Here is a complete list of their pricing plans at the time of publishing:
- ChatterBoss Admin – $25/hr for an admin executive assistant. This is for an assistant based in Cape Town and only be used alongside ChatterBoss Partner and ChatterBoss Pro.
- ChatterBoss Pro – $35/hr for a Pro executive assistant. This is for a US-based assistant with more experience than an admin executive.
- ChatterBoss Partner – $50/hr for a Partner executive assistant. This is also a US-based assistant, and typically best for someone looking for a managerial/thought leadership role.
It’s worth noting that ChatterBoss offers some flexibility with their plans if you don’t see a flat-rate plan that meets your requirements.
A couple of alternative US-based virtual assistant companies you might want to consider are ClearDesk, Time ETC and Prialto.
All of these companies are highly rated, offer a similar range of services, and offer slightly more competitive pricing than ChatterBoss.
Have you worked with ChatterBoss? If so, please leave a review below to help others with their decision.