DocVA is one of the prominent virtual medical staffing services. They focus on providing top-notch Virtual Medical Assistants (VAs) to healthcare practitioners in the United States of America such as dentists, vets, and medical doctors. In essence, their target is to reduce your workload in the office so that you handle more patients at a time. That is why with the help of their professional VAs, you will have an opportunity to receive only qualified and prompt services in the sphere of scheduling, billing and patient monitoring. All their services are affordable and can be customized to suit your requirements.
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About DocVA
A virtual medical staffing company, DocVA has been improving medical practices for over a year now. Their mission is to deliver professional virtual assisting services with specialization in the healthcare industry. They are very particular with their VAs and only hire and train those who would be able to give their clients the best services. With their help, healthcare facilities can enhance their processes, decrease expenses, and deliver higher-quality services to patients. DocVA is an excellent choice for small to mid-sized healthcare organizations in need of expert and dedicated support.
How DocVA Works
DocVA operates with a focus on seamless integration and efficient support:
- Training and Onboarding: Their VAs are trained to work on a wide range of administrative activities and can conform to the unique procedures of a client. They are fully conversant with medical administration, which guarantees quality support.
- Client Collaboration: To enhance effective working relationships with the clients, they create open communication structures for the clients and the VAs. Some of the tasks that their VAs are capable of handling are appointment-making, billing, and remote patient care.
- Continuous Support: At DocVA, they offer continuous training and professional development to their VAs to ensure that they keep meeting client needs and expectations.
DocVA Location and Specifics
DocVA has its base in Fort Lauderdale (FL), USA. Although their main office is based in the United States, their virtual assistants are situated in the Philippines. This international configuration enables them to provide high-quality services with reasonable prices and provide round-the-clock support irrespective of the time zone.
DocVA Services
DocVA provides a complete list of virtual medical staffing solutions to meet different administrative demands in healthcare. Their Virtual Medical Assistants perform various functions like appointment setting, patient management, and documentation for healthcare organizations. The Virtual Medical Receptionists handle front desk operations, which include answering calls, booking appointments, and communicating with patients, making for a well-coordinated and smoothly run practice.
They also offer Medical PA or Medical Prior Authorization services where they help individuals obtain approval for medical procedures from insurance companies. Their Remote Medical Scribes provide live note-taking during patient consultations and charting, thus enabling quick and accurate record-keeping. Moreover, their Medical Billing Virtual Assistants manage the billing process and the submission of claims and patient invoicing to facilitate financials. Finally, their Remote Patient Monitoring service monitors and records patients’ status and conditions and sends feedback to the healthcare providers for further patient management.
DocVA Pricing Plans
DocVA offers a straightforward and cost-effective pricing model:
- Hourly Rate: Their Virtual Assistants are available at $10 per hour.
- No Hidden Fees: There are no payroll taxes or additional fees, making budgeting simple and transparent.
DocVA Alternatives
The major competitors in the virtual medical staffing industry are the companies that provide similar administrative support services as DocVA. The key features that define DocVA include a proprietary focus on healthcare providers, strict vetting and onboarding procedures, and their approach to offering dedicated and project-based services to medical practices.
Your Turn
Have you previously worked with DocVA? We would love to hear about your experience. Share your feedback and reviews to help others make informed decisions about our virtual medical staffing solutions.