​​Ultimate Remote Working Checklist  Let’s face it, working from anywhere is becoming the new normal for employees around the globe. The COVID-19 pandemic was an unforeseeable and unprecedented event that didn’t allow teams the time or ability to plan for […]

How Your VA Can Source Music The Right Way Video has several advantages over other formats of communication. But most times, videos aren’t complete without music. You need music to bring your video to life.  Good music may be the […]

In her LinkedIn article, BELAY’s CEO, board member, co-host of the One Next Step podcast, and author Tricia Sciortino addresses a relatively new need and demand for businesses everywhere: social media. Relatively. Sure, social media is nothing new, per se, but for businesses who want to […]

Pros and Cons of Hiring a VA from the US You can find virtual assistants or VAs working from different corners of the world. And of course,  there are VAs from one of the pre-eminent developed nations – the USA. […]

Intelligent Virtual Agent vs. Interactive Voice Response: What’s the Difference and Which Is Better To Use? Today, every contact center knows what IVR is, and many companies employ this technology successfully. However, since it became commercially available, AI has come […]

Hire a Virtual Assistant So Enjoy Your Summer Vacation Vacation planning becomes real chaos for most people. This task becomes even more challenging for business owners who want to take a rest but feel calm about their company’s operations, especially […]

How to Assess the Skills of Virtual Assistants More and more people are transferring to the remote world, and what does that mean? Virtual assistants are on the rise and removing a remote model, so there is no mistake in […]

5 Things to Avoid When Outsourcing Outsourcing can be a great way to cut costs and improve efficiency in your business. However, there are a few pitfalls that you need to avoid if you want to get the most out […]

Did You Know These Big Companies Use Outsourcing? Have you ever considered using outsourcing to fill the talent gap in your own company? It’s something that you may not have considered before, but if you’re looking for someone with the […]