Overall Rating4.384.384.384.384.38
Quality of Work4.344.344.344.344.34
Communication4.454.454.454.454.45
Value4.364.364.364.364.36
This post may contain affiliate links. Please read my disclosure for more info.

OkayRelax is a new task-based virtual assistant company based in Tampa, Florida. The business was founded in 2015 with a mission to help busy people save some time and sanity.

About Okay Relax

okayrelax reviewOkayRelax operates on kind of a hybrid model between a dedicated virtual assistant service and a task-based approach where any available team member can tackle your assignments. The service is set-up around tasks, mini-projects up to 30 minutes, but unlike competitors Fancy Hands and Efficise, you are assigned a dedicated assistant.

While a distributed team approach does have certain advantages, the founders of OkayRelax felt there were some major problems with it as well. For example, if you’re constantly explaining repetitive tasks to new VAs, you’re never gaining any efficiency or process improvement ideas. Plus, if you’re sharing sensitive data or login information, you don’t want that spread around to an army of anonymous virtual assistants.

OkayRelax assistants work from home and serve (English-speaking) clients worldwide. The company’s proprietary screening and training process makes sure they can deliver exceptional service.

Services

OkayRelax handles a range of virtual assistant tasks, but they really do focus on your individual needs as opposed to the needs of your business or company. For example, they can book you a table at a local restaurant if you’ve forgotten to make a reservation or they could recommend an activity for you if you’re not quite sure what to do next weekend.

Clients rely on their OK Relax assistant to help with online research for upcoming travel or product purchases, or administrative tasks like email and calendar management, data entry, or dealing with customer service on your behalf.

OkayRelax Video Review

Plans and Pricing

OkayRelax plans start at $29.95 a month for a 5 task plan. For comparison, Fancy Hands is also $30 for the same 5 tasks.

The popular 25-task plan runs $94.95 per month and heavy users can outsource unlimited tasks under the OkayRelax Unlimited plan for $399.95 per month.

If you max out the 30-minute per task guideline, you’re looking at equivalent labor rates as low as $12 an hour on the Starter plan, $8 an hour for the Professional plan, and theoretically as low as $2.50 an hour for the Executive plan (assuming you max out a full 160-hour work month).

You can assign tasks of up to 2.5 hours, and they’ll just charge 5 credits from your account. This is super handy because they recognize that not all jobs fit into nice 15-30 minute chunks.

These rates have increased 25-50% since I recorded the video, but are still quite affordable.

OkayRelax Alternatives

OkayRelax follows in the footsteps of other task-based virtual assistant companies, but with their own unique twist. As mentioned above, Efficise, Fancy Hands, and Perssist all operate similar models, though without the dedicated assistant.

In fact, I’m having a hard time thinking of another service that offers a dedicated VA for less than $100 a month.

Your Turn

Have you worked with OkayRelax before? Please leave a review below to help others with their decision.

88 Reviews

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    I’ve only been utilizing OkayRelax’s services for about 2 months now, loving it. They’ve saved me a lot of time dealing with a variety of tasks: canceling and scheduling appointments, booking work trips and vacations, researching, etc. It is really nice having a dedicated assistant and my assistant Anas has exceeded my expectations!

    Always on it with tasks given, replies fast, completes task on time and sometimes earlier. This guy is easy to communicate with and very professional. He is very knowledgeable with business and has helped me save so much time! I would totally recommend this company.

  1. After a recommendation from a trusted mentor, I decided to look into how a VA might be able to help me keep my head above water with day-to-day tasks for the communications consulting company I launched about 1.5 years ago. Firstly: shout-out to Virtual Assistant Assistant for helping guide me from there — although the concept of VAs was nothing new to me, I didn’t realize how nascent the industry still is. When I set out to research wtf VAs really are, I was simultaneously overwhelmed by all of the available companies to choose from and confused by the lack of solid, reliable peer feedback. Until I stumbled upon this site…

    ANYWAY, I continued my research — checking out various companies + comparing pricing, then cross-referencing with Virtual Assistant Assistant and, ultimately, came to the conclusion that: the VA industry is still a bit of the wild west — it’s not like Uber/Lyft where there are some strong leaders that people naturally gravitate toward. It’s a niche industry and each company’s offerings are slightly different. For me, it became a matter of testing out a few options to figure out what was best for my specific needs. Which is what led me to Okay Relax.

    I started my first month with Okay Relax having done *some* research on how to work with a VA, but, in fairness, I was still a newbie / gave myself a full month to try it on for size without overthinking the process. What resulted was game-changing. I first tested out a month of unlimited tasks and was assigned a designated VA: Tammy (who has since become a resource of super hero proportions in my life). Given I had unlimited asks, I wrote out a long list of every single thing I could think to ask (things that could be done in ~30 mins) — some were work-related, others were simply things that came to mind on the spot. Depending on the task I was assigning, I would either select to delegate it to Tammy directly, or send it to the “Task Pool”, and I received phenomenal results with both options.

    For me, I found it helpful to reach out to Tammy directly when the task at-hand was either personal, or something that I didn’t fully know how to explain, but knew that Tammy could interpret and assess accordingly. For broader asks — i.e. “help me build a list of reporters who cover XX [subject]”, not only do I trust the “Task Pool” to complete them — I now know they will deliver top-notch results, regardless of how vague, weird, annoying or menial the ask. Okay Relax has clearly done an amazing job of training all VAs to deliver amazing customer support. The result is a team of professional, responsive and thoughtful VAs that genuinely put their all into helping the client with any ask. For instance, Emerald, one of Okay Relax’s VAs, assigned to a handful of the tasks I’ve submitted to the Pool and she treats each of the tasks as though she were my designated VA.

    Okay Relax does a great job of taking note of personal preferences, so that, no matter which VA is completing your task, they’re all doing it to your liking. For example, I prefer to receive docs via Google Drive vs. Microsoft Word / Excel. After letting Okay Relax know this, every task I’ve submitted since has been in a Google Doc. Separately, it feels as though all of the VAs I’ve worked with (especially Tammy) have experience in exactly the areas you need them to. I can ask something as vague as, “I’m not sure how to get doctor referrals from my health insurance” and Tammy not only gives me a detailed report — breaking it down into layman’s terms — but also proactively offers to handle the next steps for me, in an effort to take more off my plate. Another example: the other day, knowing I had a handful of tasks left in my 2nd month, I decided to put a simple ask out to the Pool, asking if anyone could help me do some industry research on my industry (PR / communications). Jenny responded right away letting me know she was on it. 24 hours later, she sent me a *51 page* research report, including more details than I ever could’ve asked for / exceeding my expectations.

    The one downside is that Okay Relax doesn’t have a mobile app. To be fair, I didn’t get far enough along in my research phase to find out whether other VA companies do have more of a mobile presence, but, it does seem to me that the industry, as a whole, is a bit dated in its application of technology. That said, I’ve adapted to Okay Relax’s web platform and would never sacrifice this level of customer support for the convenience of an app.

    I highly recommend Okay Relax to anyone who’s looking for high-quality VA assistance — particularly people who are able to trust that someone will be on it and aren’t too nit-picky about who it is (as long as the job gets done right). As corny as it sounds: the Okay Relax team has changed my life. I feel like a super hero with them. I wake up and things that have been weighing on me for months are completed — while I was sleeping. While it definitely does take time to spell out what I need from each task (in order to get the precise results I’m looking for), I never feel as though I have to over-explain anything. If anything, Tammy and the rest of the team are able to read my mind and anticipate next steps, then just make it all happen.

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    I’ve only been utilizing OkayRelax’s services for about a month so far, but it has been fantastic. They’ve saved me a lot of time dealing with a variety of tasks: canceling and scheduling appointments, helping manage my calendar, formatting address labels, researching vendors, researching software, etc. I initially opted for the service with only 5 tasks a month and no dedicated assistant but quickly switched to the plan with 25 tasks a month and a dedicated assistant because the service is so helpful. It is really nice having a dedicated assistant and my assistant Shahzar has exceeded my expectations.

    1. Thank you for rating our VA service with five stars, Emily! We love to hear that you’ve had a wonderful client experience with us. We’re very lucky to have Shahzar on our VA team. We shared your review with Shahzar & he was happy to see your review. We take the time to carefully listen to our client’s needs, so we can match the right VA for you. We appreciate your trust in our services.

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    Had a little of an issue with one of the assigned assistants but contacted them in reference to it. They quickly corrected and assigned me a new person who is fantastic so far! Very impressive service and response time! Hopefully it stays that way!
    Barbara is also great and understands the needs of her clients along with Shahzar!

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    I love OkayRelax! My assistant, Angel, is awesome. She gets every task finished on time, she doesn’t need to ask a million questions, but she does ask well-thought questions! She even catches MY mistakes! I feel really lucky I found them.

    1. Thank you for sharing your great 5-star review with us, Alicia! It means the world to us that you enjoy and benefit from our services. We really appreciate you taking the time to share your experience with us, and we agree, Angel is truly a gem to have on our Virtual Assistant team! We count ourselves lucky for valued clients like you, Alicia. We look forward to continuing to meet your VA needs in the future.

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    I’ve worked with a few different VA services, including Fancy Hands and Habiliss, and OkayRelax has been the best experience so far. Skilled assistants that can handle a variety of tasks, good communication, and very reasonably priced. I highly recommend it.

    1. We appreciate you taking the time to share your experience with OkayRelax! You have given us your trust and we are glad that we did not disappoint you.

      Rest assured that we will continue to provide the best quality results on all tasks given to us. Thank you for choosing OkayRelax.

    2. Thank you for your kind words and excellent review, Isaac! We work hard to meet expectations like yours and we’re so happy to hear that we hit the mark for you. We really appreciate you being a loyal client and helping to share the word about us. We’re here to provide the best quality Virtual Assistant services for you. We strive to go above and beyond for you!

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    I’m just finishing up my first task with OkayRelax virtual assistant, Angel J. She handled my task quickly and efficiently. She also gave me daily updates so I was always on top of where she was and how she was doing.

    Being new to hiring virtual assistants, I really didn’t know what to expect. When you try these kinds of services for the first time, you prepare yourself for the worst.

    I can happily say that this was money well spent! Angel finished out my task and saved me a ton of time that I was able to spend elsewhere on my business. I’m glad I gave this service a try and I’d definitely recommend it!

    1. We couldn’t be happier that Angel J. provided you with an excellent Virtual Assistant experience, Shelley! She is a true asset and we are lucky to have her on our OkayRelax team. Would you mind sharing your recommendation with friends, when they need our services? We’d love to make your experience even more amazing, so if there is anything you would recommend us improving, don’t hesitate to let us know.

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    I have worked with my virtual assistant now for different tasks and it has been such a pleasant experience, worry free! Extremely professional and communicative. The quality of the work is excellent, they gave me my time back.

    1. We would like to thank you for this amazing review, Paula! We’re so glad that your Virtual Assistant provided you with excellent quality work. Our goal is 100% client satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars!” Thank you for being a loyal client with us. Please let us know what we can do for you in the future. We appreciate you!

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    I have been working with Tammy P at Okayrelax for a couple of months. The amount of relief that she has provided is more than worth the price. She provides a very quick response, is diligent in her follow-up with third parties, and gives me an accurate status as to where things are. It has almost become second nature for me to “ask Tammy” to do things. I really appreciate her professionalism, accurate and pleasant communication, and availability. Truly a joy to work with.

    1. We appreciate you taking the time to share your experience with OkayRelax! You have given us your trust and we are glad that we did not disappoint you.

      Rest assured that we will continue to provide the best quality results on all tasks given to us. Thank you for choosing OkayRelax.

    2. Thank you for your wonderful review, Jason! These lovely words really made our day. We’re ecstatic that you’re overly satisfied with Tammy P. as your Virtual Assistant. Tammy P. goes above & beyond to exceed all of our client’s expectations, including your task needs. Would you mind sharing this fantastic review with your family and friends? We take pride in providing you with the best service you deserve. We will continue to enjoy working with you in the future.

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    I have been working with Mohammed at Okay Relax for 2 months now, he has been a pleasure. Being on a completely different time zone makes me have to replan how I use my assistant, but having my emails organized for me, my online research completed each night before I get to the office the next day… Not to shabby. Be aware that you really need to plan how you are going to use the VA, if you don;t you will be spending money and not using all your credits (I went 2 weeks without using a credit). Overall it has been a great experience.

    1. We appreciate you taking the time to share your experience with OkayRelax! You have given us your trust and we are glad that we did not disappoint you.

      Rest assured that we will continue to provide the best quality results on all tasks given to us. Thank you for choosing OkayRelax.

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    I am extremely happy with Okay Relax. I am renting houses out and have other tasks I need assistance with. The work is high quality and reliable.

    I am very happy with my Virtual Assistants Tammy P, Wafa A., Jenny P. and all of the others.

    I would highly recommend Okay Relax.

    1. We appreciate you taking the time to share your experience with OkayRelax! You have given us your trust and we are glad that we did not disappoint you.

      Rest assured that we will continue to provide the best quality results on all tasks given to us. Thank you for choosing OkayRelax.

    2. Thank you for your awesome review, Jason! Your kind words encourage our VA’s to do their very best for all of our clients, including you. We’re so pleased that you’ve had outstanding success with Tammy P., Wafa A., Jenny P., & all of the other VA’s you’ve worked with on your tasks. We work with the most qualified and dedicated Virtual Assistants around, so we always love to hear about a five star experience. We’re always here for you now & in the future!

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    Trust is most important for outsourced help. I feel like I can trust my virtual assistant. Additionally the quality of work is very high for the price. I would highly recommend this service.

    1. We appreciate you taking the time to share your experience with OkayRelax! You have given us your trust and we are glad that we did not disappoint you.

      Rest assured that we will continue to provide the best quality results on all tasks given to us. Thank you for choosing OkayRelax.

    2. Thank you for your wonderful five star review, Alex! These lovely words really made our day. We’re ecstatic that you’re overly satisfied with your Virtual Assistant. Our VAs go above & beyond to exceed all of our client’s expectations, including your task needs. Would you mind sharing this fantastic review with your family and friends? We take pride in providing you with the best service you deserve, Alex! We will continue to enjoy working with you in the future.

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    Okayrelax is a great service to save your time. My VA Hina is doing a great job as she is handling all my daily tasks and save a lot of my time. The tasks are done on time and communicate very well. I would highly recommend this service as it makes life easier.

    1. We appreciate you taking the time to share your experience with OkayRelax! You have given us your trust and we are glad that we did not disappoint you.

      Rest assured that we will continue to provide the best quality results on all tasks given to us. Thank you for choosing OkayRelax.

    2. That’s great news from you, Steven! Thank you so much for taking the time out of your busy schedule to provide us an awesome review! We really appreciate you sharing your honest feedback with us. It’s not surprising that your VA, Hina, did a fantastic job for a valued client like you, Steven. Our VAs are dedicated & loyal to all of our clients including you. Honestly, we’re always here to assist you with whatever your business needs require in the future.

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    So far my experience with OkayRelax has been great. My dedicated VA (Hina) and the rest of the team does a great job and save me a lot of time! Highly recommended!

    1. We appreciate you taking the time to share your experience with OkayRelax! You have given us your trust and we are glad that we did not disappoint you.

      Rest assured that we will continue to provide the best quality results on all tasks given to us. Thank you for choosing OkayRelax.

      1. Thank you so much for your amazing review, Filipe! We are overwhelmed with your five star rating review! Your VA, Hina, does a wonderful job & we’ll make sure she gets your well-deserved recognition. Our Virtual Assistants work very hard to provide you with the highest quality service for all of your task needs. We strive to exceed your expectations. We hope to have the opportunity to work with you in the future.

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    I just want to take a moment to say how much I absolutely LOVE Okayrelax. I’ve been using them for several months now and they are by far my favorite service. It’s the perfect blend between personal touch and pool based tasks.

    I have several daily and weekly tasks that my personal assistant handles for me. They are always done on time and extremely well. Any adjustments are generally caused by me not communicating what I need effectively or data not being available that I’m having them pull. When I ask for a change, it is done promptly.

    For more generic tasks, I will generally send it out to the pool where they will generally get back to me in a day or two (more than good enough).

    For anything urgent, I reach out to my assistant (since I know his schedule) and it is done extremely quickly.

    Overall, these guys go above an beyond and I could not be happier with them!

    1. Hi Nick,

      We appreciate you taking the time to share your experience with OkayRelax! This motivates us to always do our best. The team is thrilled to hear such good feedback and it’s always a pleasure to be working for you.

      Rest assured that we will continue to provide the best quality results on all tasks given to us. Thank you for choosing OkayRelax.

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    At first, I was hesitant as I had never used such a service before. But the result of the tasks that I have submitted were all good and until now I am still happy with their service. It definitely saved me time!

    1. We appreciate you taking the time to share your experience with OkayRelax! You have given us your trust and we are glad that we did not disappoint you.

      Rest assured that we will continue to provide the best quality results on all tasks given to us. Thank you for choosing OkayRelax.

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    Unfortunately a very bad experience for me. My assistant was always busy with somebody else’s tasks. Constantly delayed (a week or more to complete a simple task), constant excuses, promises to do better next time, etc. I was assigned another assistant and had the same issues. I have screenshots of time of completion of various late tasks and communications with their customer service and management if somebody is interested to check them out. I gave them one opportunity after another until I just couldn’t accept keep paying for poor service anymore.

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    My assistant, Pirzada Shahzar, is absolutely outstanding! I would recommend him and OkayRelax to anyone that is feeling overwhelmed and needs extra help. Shahzar is amazing! His quality of work is fantastic, he is incredibly fast and completes tasks much quicker than I ever could, and is fantastic with communication. I have nothing but incredible things to say about him and this company. Thank you!

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    Okay Relax is an awesome service! Shahzar is a great VA who does great work, delivers on time and communicates well. I’m so glad he is on my team 🙂

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    OkayRelax have been a great service, they are on-time and very attentive. Value to money. My dedicated VA is amazing, he is a blessing for me and my startup.

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    Okayrelax is an excellent service and I highly recommend it to anyone in need of extra help. I feel comfortable asking my assistant Pirzada to handle any kind of task that requires a fluency in english and research ability. His work ethic, intelligence, and sense of responsibility is outstanding and I’m very grateful to be working with him.

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    This is the best service I’ve paid for.

    I’m the founder of a small company in Silicon Valley. My assistant Dragomir is an absolute beast at making sure things get done.

    I just send him a whatsapp message or recording and he gets it done.

  2. been pretty good so far. the assistant is very polite, and tries hard, and is an excellent writer. sometimes hard to find tasks for them to do without more involvement from me- most of the time i have to wade in. but at least it is reminder to me to not neglected these tasks. and turnaround times can be slow. a few times there has been some issue of the task being “stuck in the task pool.” for the modest price, worth it.

    1. Hi Apple!

      Thank you for sharing a compliment of your Virtual Assistant’s politeness, strong work ethic, and excellent writing skills. Our valuable Virtual Assistants strive to go above and beyond to provide our clients with excellent and high-quality Virtual Assistant services.

      We would like to sincerely apologize for your negative experience with your Virtual Assistant. However, we’d like to learn more about exactly what happened in your situation, so we can make things right for you.

      Our clients can choose either a Starter, Professional, or Unlimited Plan. The Starter Plan provides five task credits with a Random Assistant, not a Dedicated Assistant. Our Starter clients submit project tasks to a Random Assistant in the task pool only. Our Professional and Unlimited Plans provide a Dedicated Assistant and not Random Assistants that choose project tasks from the task pool. Most of our project tasks are handled within one to two business days for our clients.

      Our Virtual Assistants are highly skilled and experienced, but also require some communication and guidance from you to complete project tasks to fit within your specified requirements for any project task that is assigned to them.

      We value your important feedback and committed to exceeding your professional expectations. It will assist us in continually improving our Virtual Assistant services. We invite you to contact our Customer Support Team at 813-773-0323 or e-mail us at [email protected]. We look forward to hearing from you soon, so we can resolve these sensitive matters. Our clients are our first priority. We strive to provide a superior client experience with our professional Virtual Assistant services.

  3. Used them for nearly three years and dropping them at the end of this month. I’m not sure what happened, but their good assistants have left and the current assistants can’t manage to complete a single request without a few back-and-forth emails. I spend more time dealing w/ the assistants than I would just completing some tasks myself.

    I don’t recommend them.

    1. Hi Cliff!

      Thank you for taking the time and efforts to inform us about your recent Virtual Assistant Services experience with us. We’re sorry to hear about your unsatisfactory experience with us. However, we’d like to learn more about exactly what happened in your situation, so we can resolve it for you.

      Since 2015, our company has been dedicated to creating an outstanding client experience, while providing the highest level of Virtual Assistant services for all of our clients. We pride ourselves on being able to address our client concerns and provide a positive solution to any professional situation.

      Our Virtual Assistants are knowledgeable and highly trained, but also require some guidance from you to complete project tasks to fit within your specific guidelines to better service your needs. Our Virtual Assistants practice the highest standards of delivering superior quality and client-focused Virtual Assistant services on assigned project tasks.
      We welcome your valuable input! We look forward to hearing back from you soon. We strive to go above and beyond for all of our clients. We are dedicated to resolving any important issues with your Virtual Assistant experience with us.
      We would like to invite you to call our Client Support Team at 813-773-0323 or e-mail us at [email protected] to voice and discuss any questions or concerns, so it can be addressed appropriately. It will also help us continually improve our Virtual Assistant services for you and all of our valued clients.

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    Not one of my tasks were completed by OkayRelax without me getting involved. I wound up having to finish every task on my own. In addition, when I signed up for a 5 task trial, it was not clear that it was a recurring monthly subscription. I realized it after 3 additional months of billing. Although I never requested more than 5 tasks, they refused to credit me for 3 months of billings. Terrible service and reprehensible customer service.

    1. Thank you for sharing your helpful thoughts with us. We’re extremely sorry that you had to face such difficulties with our Virtual Assistant Services. However, we’d like to learn more about exactly what happened in your situation, so we can solve the issues for you.

      We would like the opportunity to address your five task trial, recurring monthly subscription, and three months of billing. We do not offer a free trial period to our clients, which is explained under our Plans and Pricing page of our website. Our Terms and Conditions policy states that you are eligible for a refund, if the service is cancelled within seven days from the date of the initial order or five days after the work of your first task being submitted. Unfortunately, a request for a cancellation was not submitted to us.
      In addition, when a client signs up for our Virtual Assistant services, your plan automatically renews monthly and charges your account with the amount of the plan you have chosen. Under our Terms & Conditions policy, any task credits included with your plan expire each month and unfortunately does not rollover to the following month.
      We have provided our Plans and Pricing and Terms and Conditions links for your review and convenience, which explains your concerns and feedback: https://okayrelax.com/plans and https://okayrelax.com/terms#privacy.
      We always welcome your feedback! We look forward to hearing from you. Please provide comments or suggestions for improving our Virtual Assistant services. We would like to invite you to call our Client Support Team at 813-773-0323 or e-mail us at [email protected] to discuss your questions or concerns, so we can better assist you with your Virtual Assistant needs.

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    I have been very pleased with OkayRelax. My dedicated assistant is wonderful to work with and he had certainly learned my preferences as we’ve worked together. A lot of things are intuitive to him now.
    The quality of the work is high and the turn around time is very good during normal business hours.
    I would recommend them without reservations.

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    I’m quite pleased with the service so far. My VA is very efficient and gets the job done. Great communication when things don’t go as planned.I’m a bit concerned about a double charge for the services that I’m trying to clear up.

    1. First of all, thank you for giving us a compliment about your Virtual Assistant demonstrating efficiency, job competency & highly effective communication skills for all of your individual task needs. Workload efficiency, completing your project tasks to your expectations and requirements, and strong communication between our Virtual Assistants and clients are genuinely important to us.
      We’re glad that our General Manager resolved the misunderstanding of the overcharge situation with you. Thank you for taking the time to bring the overcharge matter to our attention. It’s important for us to resolve any billing issues with your account.
      We’re always open to your valuable feedback! Please provide your suggestions or comments about improving our Virtual Assistant services. Thank you for your support of our Virtual Assistant services. We are committed to providing you the most efficient Virtual Assistant services that will fit your professional and personal needs.
      Please contact our Client Support Team at 813-773-0323 or e-mail us at [email protected] to discuss your questions or concerns, when it’s the most convenient for you. Customer satisfaction is our number one priority. We look forward to hearing from you soon, so we can further assist you on this important matter.

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    I signed up about a month in a half ago. It has been nothing but smooth sailing. They have created accounts for me completed research and other task all in a very timely manner. I have nothing but praise for “Okay Relax”
    Very happy with the service.

  4. Okay Relax was supposed to make my life easier but it ended up being a huge waste of time and money for us!!! The tasks required constant back and forth with the assistants and were not done in a timely manner (over a week for certain tasks). So, after two months we cancelled….except 3 months later I find out that we have been getting charged every month!!! They set you up for autopay without any confirmation and refuse to refund. Over $300 and all it did was cost me time and stress!!

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    Not impressed at all so far. Have had to manage the hell out of these guys for not-great results and a lot of excuses. Put in a task with medium priority – 12 hours later, no one had picked it up. Had frustrating exchange with customer service, who blamed me for putting in a request after 5pm (note that what they call their “operable hours” are not posted anywhere on their site; they are *only* 9am=5pm M-F). Had to threaten to cancel my service before someone picked up the task. (I joined as a “premium” member.) Put in another, simple task – find a doctor near my house (in a major city), who takes my insurance. Assistant took all day to get me one name of a doc – outside of the parameters. Sent that back for further work but – guess what? Not only is there no service after 5pm, no one works on tasks over the weekends. I’m going to try them for another week, but so far, this is some bull***

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    Shahzar is timely and very pleasant. It is fun getting better and better working with him. Worth the value!

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    Shahzar K. is GREAT!
    Very accurate and very quick.
    Shahzar is extremely detail oriented and a great communicator.

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    • 55555

    I was a little iffy about using such a value priced VA but everything has been great! Communication=Great, Work+Great, Value=Great!!!!
    Don’t waste time thinking about using OkayRelax and go ahead and subscribe!

    • 55555
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    Am really happy with my experience with OKRelax. Also I appreciate the opportunity to develop a relationship with somebody rather that just a random assistant (although that is a possibility and a valuable option). The longer I am here, the more potential I see how this can support my business and life. I recommend it for sure!.Thank you!

    • 44444
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    Been using OkayRelax for a few months now and have had a great experience.

    It’s the only service that’s affordable while still allowing you access to a dedicated assistant, and for me being matched with someone who you develop trust in and who can understand your preferences is a big deal. If you want more instant turnaround on a task than a dedicated assistant can provide, you can assign it to a task pool for anyone who’s around.

    And my assistant’s been great about calling me for clarifications and doing complicated tasks that require coordination and stretch across multiple blocks of time.

    Downsides: the UI is pretty clunky, though generally workable – you have to submit tasks through a PHP form on a website rather than an app or e-mail, and it’s not clear how many credits each task takes. And communication of the status of longer in-progress tasks could be better.

    Overall though, great value, and will be my primary service moving forward.

    • 11111
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    • 33333
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    So, far very dissapointed with the service offered by OkayRelax.

    It has been a week, and the task is not completed yet! In the mean time I contacted customer support, their answer included:

    “… due to a slight problem in our server your task vanished from the task pool that is why no VA was able to attend it. I will get someone immediately on it and you will get it done tomorrow for sure.”

    than 2 days later on Friday someone emailed me that they working on my task assuring it will be done same day, however today we have Monday and no sign of life from OkayRelax

    I would be better of doing this task by myself LOOOOOL

    1. Not sure what is with this service, have requested 2 tasks all research based (maybe too difficult) since Thursday evening & not heard a word from my main VA or the random pool. I signed up for the highest level of service and it’s like the sound of crickets so far with them. I have no idea what is the suppsed to be the turn around on requests but I might as well have done it myself.

    • 55555
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    Each virtual assistant I’ve interacted with has been excellent. Each one is highly attentive to detail and provides exemplary results.

    Currently, I have the Starter Plan, which means I only have access to random assistants. However, now that I have seen what OkayRelax is capable of, I am considering the Professional Plan to obtain a dedicated personal virtual assistant.

    • 55555
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    I’ve used OkayRelax for a few months now. Like everyone else stated below. Their quality of work have been very high. Great communication, and my VA has done a fantastic job. Saves so much of my time. The only down side is that their turnover time can take a few days so I never assign them time sensitive tasks.

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    This is my first experience working with a virtual assistant service and I am seriously impressed! My dedicated assistant Moiz always provides great results to any task I submit. I also find that their website and communication with my assistant is extremely user-friendly.

    With the constant drama of kids and work, OkayRelax has really taken a lot of weight off my shoulders. I highly recommend!

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    I cancelled the service within the first month because of general incompetence and failure to pay attention to detail. Several times tasks were delayed for DAYS as we traded emails clarifying what I was looking for – when I asked my dedicated assistant to call me so we could get a move on he just never replied. I ended up doing 4 out of the initial 7 tasks myself, with 1 (which was time sensitive) simply going undone.

    A great concept, but the service overall is a huge failure.

    • 22222
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    I have used the service when the price was 5 request for $14.95 and 25 request was $49.95. The service is fair. I needed someone to call back clients and obtain information. I found this to be difficult for the service to truly do. Phone calls were made without leaving messages. Questions were not answered sufficiently. Leaving me to follow-up and do the work myself. I ask the assistant to obtain information about certain hotels. This was a test because one of the hotels I gave I already had many of the answers. The information came back incorrect and unreliable. When I asked about certain amenities I was told the hotel was lacking. I knew they didn’t not call or even go the website. I was unhappy about this. Finally, I had a credit card incident that made me stop using their service. Someone started making reservations with my credit card information. Thankfully my bank stepped in and no money was taken but for 4 days this “person” were trying to spend over $1000 of my money. I don’t want to blame them but I surely didn’t feel comfortable that this happened as soon as I joined. So I left. Soon as I left and looked at their site again the price had risen extremely. I would be careful using this service.

    • 44444
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    I have been using Okay Relax for about 4 months, and after a slightly rocky start I have found my virtual assistant, Ainee, to be an invaluable help. She is polite, responsive, communicates well, and the quality of her work is very high. Based on my interactions with Ainee I would rate the service as 5 stars, but my initial experience with a different assistant and using the task pool was less positive. I asked to be switched to Ainee, and since then I have had no problems, and the service offers great value for money.

    • 11111
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    I tried signing up for this service a week ago. So far I haven’t had any updates on the task I requested. I would expect at least some indication of progress, and a week is way too long. It seems like they don’t have it all together.

    • 33333
    • 33333
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    • 33333

    This service is just ok, but not outstanding.

    On their website, they claim the VA can do anything from updating a website, to making calls to email newsletters to scheduling. I’m finding that this is not the case.

    For calls and simple data entry tasks, it has worked out well. Turnaround is about 24 hours. Don’t send anything super urgent.

    However, I had a WordPress website update task. The VA told me that he didn’t know WordPress, but would try to learn it. I sent a video, but the ticket just stayed open for days and days and days.

    Also, I wish there was a better way to contact the VA’s. The only way I know to ask a question is to open a ticket, which burns a credit. But, you can get that reversed.

    I DO like that they will make follow up calls. I kept my account open at the basic level for this reason.

    However, I’m also getting an overseas VA via Upwork to handle the tasks that OK Relax can’t or won’t do.

    • 55555
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    I have been using the service for about 3 weeks now and am very happy with my assistant, Shahzar. OkayRelax has been a great help with my admin tasks. I’m an author with a lot of books and properties to manage and it was getting to the point where I was overwhelmed, but I wasn’t yet ready to hire an employee. The fact that you get a dedicated VA who gets to know you and how you work was the big selling point for me compared to other services. This service is a great way to get experience with a VA and will teach you how to work with one. Can’t recommend them enough.

    • 55555
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    My OkayRelax VA, Shahzar, is an amazing blessing and asset to my business! As an entrepreneur, time is so valuable and I can trust that things I delegate will get done with a high level of quality.

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    I had been considering finding a service like this for some time, and a recent Simpleology article comparing top virtual assistant companies (http://web.simpleology.com/i/link.php?M=1596821&N=4870&L=1807&F=H) helped me make my decision. Okay Relax made the top of their list, and I can see why. As others have said, the interface itself is very intuitive, simple, and mostly bug-free (I was multitasking while writing up a detailed task and the system logged me out, causing me to lose everything I’d written. Should’ve known better, but frustrating nonetheless). Larger tasks use more credits, which makes perfect sense. This is managed by your dedicated assistant, and so far mine is very reasonable with how this is handled. The tasks that I’ve given directly to my virtual assistant have been completed very promptly. I tried to spread out the workload by assigning a couple of tasks to the “task pool,” and so far these are not being handled as efficiently. In my case, my best bet seems to be to give everything to my dedicated assistant. I’m very pleased with this service and imagine that I’ll be using it more and more as I get used to having a dedicated assistant.

    • 55555
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    What can I say – these guys really are awesome! Very courteous, hard working and responsive to my needs. I can’t ask for more. The pricing is sensible, and the level of communication is excellent. Highly recommended!

    • 55555
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    OkRelax is my first experience with virtual assistant services. And so far, my experience has been fantastic. My designated assistant, John M., has perfectly understood the deliverables I wanted for each task. And he has delivered great quality work every time. The service interface is extremely easy to use. You just describe the task you need done in a window box. And you can always call or email your designated assistant to discuss it. The service also has support staff which you can call or email, to answer questions about the service. I had a question regarding mid-month plan upgrades that I emailed, and they answered it in less than 30 minutes.

    I have been using the service for less than a month, so I will update my review when I have a bit more experience. But so far, the bottom line for me is this. If you need to free up some time, and you have the types of tasks that OkRelax handles, I strongly recommend giving OkRelax a try. I am very glad I did.

  5. So far, my experience with OkayRelax has been great! My dedicated assistant has been wonderful to work with. She is polite, well-spoken and resourceful. I especially love her communication skills. She doesn’t leave me in the dark about my tasks’ progress and if she has a question, she will ask me instead of trying to guess. I’m so pleased with her work, in fact, that I am considering getting another virtual assistant at the same package value. Great job, guys! Keep up the good work.

  6. I recently had the chance to take a trial of the new OkayRelax virtual assistant service. I found their hybrid model of a task-based service with a dedicated assistant pretty interesting.

    The quality of the work was really high, and I appreciated the opportunity to tackle longer tasks up to a couple hours by burning more task credits.

    I had my dedicated assistant Ainee compile research on other outsourcing companies, find restaurant options for me to host a meetup in Chicago, and get preliminary life-insurance quotes.

    The one drawback with a dedicated service like this is the turnaround times are naturally slower than with a 24/7 on-demand service. Still, the quality was very strong and I’m sure the prices will go up soon!

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