Great Assistant finds, trains, and matches you up with a US-based virtual assistant to help handle some of your day-to-day business tasks.
The program was founded in December 2015, their head office is located in Alberta, Canada, while their assistants work remotely from North America and Canada.
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About Great Assistant
The Great Assistant program is run by Tim Francis, founder of the Profit Factory. The Profit Factory have a range of services for full-time entrepreneurs who are seeking to work smarter in their businesses using tools like 80/20, Scrum, Systems, and Kobe.
In 2015, Tim started Great Assistant to help match up entrepreneurs with dedicated US-based virtual assistants. He identified three ‘‘major pitfalls’’ entrepreneurs often fall into when hiring and working with virtual assistants:
- hiring the wrong assistants
- poor or non-existent on-board training
- poor or non-existent delegation
Great Assistant aims to address those issues head on.
For example, the company has a vigilant vetting process for both clients and assistants to ensure they are making the best match based on an informed decision.
They know finding a great hire isn’t as simple as typing your requirements into a web form. To find the best matched assistant they ask clients to complete 4 hours or so of work, as well as taking part in 4 hours of meetings.
There is a one-off Match fee (currently $3500) payable when you first sign up for an assistant. This fee covers all the costs incurred in finding and vetting your assistant, namely:
- Basic training
Once they have found you an assistant and you start your working relationship there is a monthly fee which covers:
- Ongoing training
- Access to ongoing tutorials and new tools
- Private mastermind access
You can chat with Tim twice a week too as part of the membership fee.
The interview process is your chance to highlight all the skills, tools, apps, and areas you need your assistant to be proficient in.
Plans and Pricing
There is a one-time match fee of $3,500. This covers all the fees included in finding and preparing a virtual assistant as covered above.
The hourly rate of their assistants is $15-20/hour, but this is to be confirmed on an individual basis. After you make the hire, you’ll pay your assistant directly.
There is also an ongoing $95/month membership fee to cover the ongoing costs of training your assistant. This fee also allows you access to all the training materials, the support team at Profit Factory, and gives you some one-on-one time with Tim.
You can cancel the membership fee at any time if you feel although you’re not getting enough value from the training and services it unlocks.
Their assistants come with a 90-day guarantee. If you’re unhappy after 90 days and don’t think the working relationship is working out, Great Assistant will find you a new assistant.
Great Assistant Alternatives
For a dedicated US-based assistant without the multi-thousand dollar upfront recruiting fee, you might consider Time Etc or Boldly. The hourly rates are slightly higher than Great Assistant’s, but they also promise a similarly rigorous recruiting process.
Have you hired an assistant from Great Assistant? If so, please leave a short review below to help others with their decision.