Time Etc is a US and UK-based virtual assistant company that has been around since 2007. They’re one of the most popular VA companies too — having saved their clients more than 1,032,559 hours so far!
Important Note: This Time Etc review is geared toward those looking to hire an assistant. Click here to learn more about how to become a virtual assistant.
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Table of Contents
About Time Etc Virtual Assistants
The company is proud of the assistants they offer. Each one has to pass a very strict, 10-step selection process, and less than 1% of applicants are approved.
All of them are college-educated and have an average of 12 years of experience. These Time Etc assistants have worked for Facebook, Apple, IBM, AOL, and other major corporations.
Most Time Etc VAs serve customers from their home offices in either the US or UK — depending on your location.
A Celebrity Advisor
One interesting thing about Time Etc is that Sir Richard Branson’s former assistant, Penni Pike, is a special advisor. She served as the billionaire mogul’s assistant for three decades, and is probably as close to a celebrity as they come in the world of personal assistants.
Now, you’re not likely to score Penni as your VA when you sign up, but she has helped train and mentor the rest of the crew.
Customer and Assistant Feedback
Time Etc is known to look after their assistants and customers.
The company has earned a 4.9 out of 5 rating on Glassdoor from assistants, and a 4.92/5 customer rating here on Virtual Assistant Assistant.
The Hard Work Myth
Time Etc was founded by Barnaby Lashbrooke, with the intention of helping busy entrepreneurs and leaders achieve more. As you know, it’s not always about working harder, but more often about working smarter and pulling the right levers for big gains.
This is a cause Barnaby is particularly passionate about. In fact, he wrote a book on the topic called The Hard Work Myth.
Special Offer: If you sign up for Time Etc through this link, Barnaby will send you a free copy of The Hard Work Myth ($13.97 on Amazon) to say thanks.
Pretty sweet that Sir Richard even tweeted it out!
How Time Etc Works
When you sign up for Time Etc, you can expect to be assigned a dedicated assistant with whom you can begin to establish an ongoing relationship.
However, you can also build a team of multiple assistants, each with different skills, for no additional cost.
Time etc doesn’t use a one-size-fits-all approach and instead pride themselves on fully understanding the client’s requirements, challenges and personality before carefully matching them to a suitable assistant.
They put a lot of effort into this matching process because they believe that having an assistant that truly understands you and your business is the key to succeeding.
Time Etc Founder Interview
I had the chance to sit down with Barnaby to get the inside scoop on how the company works and who they best serve.
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Time Etc Services
Time Etc virtual assistants can handle a wide variety of tasks you throw at them, including:
- Help with your to-do list
- Manage your diary/calendar
- Book accommodation and travel
- Find products and services
- Check and respond to emails
- Research
- Social Media
- Writing and blog posts
- Sort your expenses
- Chase late payments
- Issue invoices
- Transcribe audio
- Edit and format documents
- Data entry
- Help with marketing
- …and more
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Time Etc Plans and Pricing
Rates range from $36-33 hour, and you can sign-on with a dedicated virtual assistant for as little as $360 a month.
Naturally, the more time you need, the more attractive the rates become, and to the extent your VA is available, you can scale up or scale back your hours as needed at any given time.
The rates are a pretty good value when you consider they include:
- a dedicated virtual assistant
- the ability to add more assistants to your team with different skills
- the ability to share your assistant with other people in your business
- a built-in task-management system to help you keep track of everything
Like with most other virtual assistant companies, you don’t have any long-term obligation, contract, or overhead.
To help ease the fears of first-time outsourcers, Time Etc is offering a free $50 credit for Virtual Assistant Assistant visitors to test out their service risk-free (with no credit card required), and a 100% money back guarantee.
You won’t find that with a freelancer and definitely not with an in-house hire!
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Time Etc Alternatives
At these rates, Time Etc compares favorably to other premium assistant services.
| Prialto | Time Etc | MyTasker | Boldly | |
|---|---|---|---|---|
| Customer Rating | ||||
| Established | 2009 | 2007 | 2012 | 2012 |
| Hourly Rate | $27 | $24-27 | $7.50-14 | $59 |
| Minimum Package | $1500 for 55+ hours | $270 for 10 hours | $140 for 10 hours | $2360 for 40 hours |
| Dedicated Assistant | ||||
| Minimum VA Experience | Extensive in-house training | 5 years | In-house training | 7 years |
| Team Access | ||||
| Rollover Hours | *does not charge overage | |||
| Free Trial | ||||
| Learn More | Learn More | Learn More | Learn More |
In the US and Europe, the nearest competitor would be Wishup, ClearDesk, Prialto, or Boldly, which has a similar set-up if you’re interested in making a comparison, though at noticeably higher rates.
Your Turn
Have you worked with Time Etc? If so, please share a quick review of your experience below to help others with their decision.
Frequently Asked Questions
What is Time Etc?
Time Etc is a leading US and UK-based virtual assistant company established in 2007. Check out the full profile on Virtual Assistant Assistant to read reviews from real Time Etc customers.
Is Time Etc legit?
Yes, Time Etc is a legitimate provider of virtual assistant services. The company has a roster of more than 16,000 clients and has saved those clients more than 700,000 hours so far. Check out the full profile on Virtual Assistant Assistant to read reviews from real Time Etc customers.
How much does Time Etc cost?
Among US and UK-based virtual assistant companies, Time Etc is among the most affordable. Depending on how many hours of support you anticipate needing, you’ll find packages ranging from $21-26 an hour. Check out the full profile on VirtualAssistantAssistant.com for more information.
Ashleys prompt response and attention to detail on a format she was unfamiliar with was excellent. Highly recommend her !
Cho is on top of actions and follows through taking that stress away from me. thanks Cho
Traci Tinnon
Time Etc, would lose one of the BEST ASSISTANTs
If she ever were to leave your firm
I’ve been using Time, Etc for virtual assistance for almost 1 year now, and overall it’s been fantastic for my part-time needs. The platform offers a range of services and helps streamline tasks efficiently. However, there are a few aspects that potential users should be aware of before making a purchase decision.
Pros:
Flexible Part-Time Assistance: Time, Etc is excellent for those with part-time assistance needs. Whether it’s managing emails, scheduling appointments, or handling research tasks, the virtual assistants on the platform have proven to be reliable and efficient.
Diverse Skill Sets: The virtual assistants available on Time, Etc bring diverse skill sets to the table, allowing users to find the right match for their specific needs.
Cons:
Limited Hands-On Education: One area where Time, Etc falls short is in providing hands-on education for users. While the platform is user-friendly, there’s a learning curve that could be smoothed out with more comprehensive tutorials or guidance. As a user, I found myself wishing for more detailed instructions on maximizing the platform’s features.
Better Suited for Part-Time Tasks: It’s important to note that Time, Etc is better suited for part-time assistance rather than full-time needs. For users requiring extensive daily support, it might be beneficial to explore other options that cater to a more comprehensive range of tasks.
Recommendation:
Before diving into Time, Etc, I would suggest potential users take the time to familiarize themselves with the platform through additional educational resources or perhaps a guided onboarding process. ASK FOR HELP FIRST YOU WILL WASTE SO MUCH MONEY NOT UNDERSTANDING HOW LONG A TASK ACTUALLY TAKES. This would undoubtedly enhance the overall user experience and ensure that users can make the most of the available services.
In conclusion, Time, Etc is a valuable resource for part-time virtual assistance, offering flexibility and a pool of talented assistants. However, improvements in the onboarding process and educational support would make it an even more compelling choice for users looking to optimize their experience. I almost feel like you should be taken through a task hour by hour first so you know properly.
If you are considering getting a virtual assistant don’t procrastinate, contact Timeetc and see what they have to offer. I have had my wonderful VA, Chloe, for a year now, and am so very grateful for her help as we have achieved so much together and she has saved me SO much TIME! Go for it!!
I am thoroughly impressed with Keeley, my virtual assistant from TIME Virtual Assistant service. Her consistent support, adaptability, and remarkable productivity in handling assigned tasks have been truly commendable. Keeley’s dedication to delivering high-quality work is evident in every task she undertakes. Her proactive approach and willingness to go the extra mile have greatly contributed to streamlining my workload and boosting overall productivity. Working with Keeley has been an absolute pleasure, and her professionalism and effectiveness have made her an invaluable asset to my team.
Nikki is very responsive to all requests and she is a valued team member. She quickly learned my patterns, asks great questions, and implements feedback immediately. Her willingness to be a thought partner and share perspective has been remarkable alongside the work that I do as an executive.
Excellent assistant – self motivated, responsive, and easy to work with!!
Much need help! I will use them again!
I love how communicative Laura is. She handles the projects with ease and always lets me know if she has any other questions or suggestions. Her professionalism and friendliness has made my life so much easier and I am grateful to have her help me.
I’ve been working with my virtual assistant for a year now and it’s been nothing short of amazing! I am so grateful for her and the support she provides to our team.
I am a Freelance trainer with ADHD and I have been using Time etc. for 7 months now and I am delighted with the support I receive. I have daily meetings with my VA, unless I am client facing first thing, and we plan my day and talk about what I have on. If I have any little jobs for her then I will let her know at these meetings too. Recently I have simply used my VA to sit and Body Double with me while I work on things that I am resisting or struggling to complete. I have come to depend on her and I am so grateful to Time Etc. for their service.
Jeffie is the best assistant I’ve ever had. She is always on time and creating new ideas. She is solution oriented and always professional. I love working with her.
Hannah is reliable, polite and efficient. She always goes the extra mile to make things work for my business.
Hannah’s personality is helpful, kind and positive, so she makes relationships work with all the stakeholders for our business.
She is a delight as a colleague and invaluable to the success of my business.
My virtual assistant, Lee is great to work with. She is always on schedule.
She is there when I need her!
Time Etc was very fantastic with Implementing my VA. Took no time for us to get up and running.
Can’t imagine going back now.
Alison is sharp, professional and a hard worker. She has excellent written and verbal communication skills and a great attention to detail. I recommend her highly.
Time.etc VAs are amazing. It’s like having an employee or coworker that actually shows up and works everyday!
It’s all about finding someone who is a great fit. Once you have that, it’s off to the races.
It may take some time to find your person, but once you do, you’ll be happy you chose Time!
Allyson is a wonderful person and always positive with a truly can do attitude. She is a very strong and positive influence in getting the work done. She is reliable and patient – it is so important to be able to connect with the person one is working with and she is a joy to work with.
My assistant Laura has exceeded all my expectations for a virtual assistant. She is highly intelligent, intuitive, kind, and hard-working. She completes tasks quickly and thoroughly and goes above and beyond to help me. I am continually impressed and grateful to have her!
We’re so happy with our virtual assistant through Time etc. We wouldn’t be able to get through the work week without her!
I love my VA’s at Time Etc. Time Etc. puts a lot of extra work into helping you as an entrepreneur understand how to leverage a VA appropriately… and it has added rocket boosters to my business. The communication is great and I’m very pleased.
I’ve used other Virtual Assistant services in the past — but none compare to Time, Etc. My assistant is the BEST. Communication with her is easy, efficient and makes my day run so much smoother. We’ve only worked together 3 months and I am constantly thinking of new ways for her to help me out.
These guys are GREAT! I feel supported, heard, and seen. The efficiency and organization have been wonderful. I feel a great weight has been lifted by contacting them and working with them. Give it a try! You will thank yourself (and me!) for doing so.
Working with Time Inc has been so easy! They found me an amazing assistant and I’ve had no issues. Being a small business owner I don’t have time for management issues. Time Inc is there if I do have an issue and they will handle it. Their pricing for the value I receive has been phenomenal. Highly recommend!
A really great company that provides a necessary service for small to medium companies at an affordable price. They also eliminate the hassle of payroll for an assistant!
UPDATE: After seeing my review below, the TimeEtc COO personally contacted me to issue a full refund for all of my payments to them. She also sent flowers! I explained a little more about my experience, and she noted a number of changes they’ve made recently to address these kinds of issues (for example, new assistant onboarding, a new dashboard). While of course this doesn’t change what I experienced below, it’s great to hear that they’ve made changes to address the types of problems I’ve experienced. More important, I really appreciate when a company/leader is able to graciously acknowledge past mistakes and address them. While my rating still reflects my 2021 experience of using TimeEtc, I would give them 5 stars for how they’ve retroactively addressed my initial review.
ORIGINAL REVIEW
I’ve worked with probably a dozen personal VAs through different services (RedButler, Zirtual, Delegated), and about that many in-person EAs in my career as a corporate executive before I became an independent entrepreneur. I realize that it’s completely normal for assistants to be variable in quality, and to need training and support. However, TimeEtc. has been by far my worst experience. I worked with them across a little over six months in 2021. I managed to get a refund for my last month with TimeEtc after I complained and sent evidence about lack of professionalism, constant errors, and frequent turnover. I wasn’t going to write a negative review since they had issued me the refund for my last month where the service was particularly bad. However, I am writing this review now, because almost a year later, I KEEP FINDING more errors that I hadn’t realized that even the very best of my TimeEtc VAs had made (for example, people I’d asked to get added to my email newsletter database that the VA told me she added, but she did not actually tag to get the newsletter). If you’re using TimeEtc for more personal things where the stakes are lower (i.e., dinner reservations), by all means go ahead (even though there were some mistakes for those things too). But if you’re relying on TimeEtc to help you with your business and your brand, it is not worth the risk.
Can’t say enough good things both about my assistant (whose enthusiasm and helpfulness have been peerless) and the company’s customer service and account management generally. Couldn’t be happier.
Really glad I used Time ETC for my tasks. Assistant was skilled, helpful, and took initiative in areas I needed. Super helpful, good communication, and saved time/added value.
My assistant is exactly what I was looking for! She is incredibly timely, smart, intuitive, and a great pleasure to work with. I couldn’t be happier with the match and working with her. Hiring Time Etc. has saved me a ton of time managing my unwieldy personal and family calendar, booking appointments, and making travel arrangements.
I am so thankful to Danelle and Time Etc just after a few days. My life is already feeling more manageable!
Time Etc. has been a great find for me. I needed help with the community management of my client’s social media accounts that was affordable and flexible. I am not at a place where I want to bring on employees (maybe someday), but right now, Time Etc. is the perfect solution for me. My assistant is thoughtful, professional, proactive, smart, and above all doesn’t take herself too seriously (because in social media, you have to be able to roll with the punches). Getting that time back to work ON my business versus IN my business has been invaluable.
Laura has been absolutely incredible! She just jumps right in and is willing to handling (or figure out) anything I throw at here. Definitely has made life a lot easier!
Time Etc has been a valuable partner in their providing high quality, reliable virtual assistants. I have found their screening to be superior to other providers. They are always ready to add value when needed.
Extraordinary Platform and Highly Recommend!
The Best Decision Ever!!
Thank you 🙂 10 Gold Stars
Heather has been great. She has done 2 tasks for me so far. She is competent, flexible, cooperative, patient and quick.
I’m so grateful for the support of Tayla! She is communicative, trustworthy, and does wonderful work. Thank you Time Etc!
I really enjoyed my conversation with Sharon today! I’m looking forward to working with her. I’m confident that she will be a great asset to helping me get more work done!
Really well completed and timely delivery. Didn’t require a lot of direction and delivered exactly what i was looking for!
Would definitely recommend and use Paula again!
My personal assistant has helped with calendar management and various professional and personal tasks. She is punctual to our weekly Monday morning meeting and is great at follow through. Taking the time to give them all the info they need to be successful is key to maximizing the benefits of a VA.
Patty has become a valuable member our our team. She provides multiple services, support during sessions (much needed during zoom!), transferring survey results into powerpoint which requires a great attention to detail, organizing and setting up zoom links and surveys on multiple platforms. She is always impeccably professional, adaptable, flexible, and a pleasure to deal with! We are thrilled with Time Etc.!
Amber is simply an extraordinary assistant! Her professionalism, organization, responsiveness, consistent communication, and commitment to accurate and thorough work products are of a high caliber. So grateful for the opportunity to work with her!
Excellent experience, great customer service.
Sam has become an expert in our product, knowledgeable of our customers and an essential part of our team
TimeEtc has excellent VAs who are eager to assist you to reach your goals and their engagement plan allows you the flexibility that benefits your business.
Capable assistants! Time savings! Quality work! Great attitudes! Good friends! Great skills — I’ve even learned from them!
We first started using Time Etc when we started up the company – our EA was able to really add bandwidth in an efficient way (frankly it’s so cost effective!) When COVID hit, we had to scale back. But Time Etc was the first thing we added back in when the business started to stabilize! We’re very happy to be working with our EA and Time Etc again.
Time Etc. is fabulous! They are reliable, consistent, dependable and trustworthy. The assistants they provide are vital to the success of SFOI. When the topic of Virtual Assistants comes up I always tell people about the success I’ve had with Time Etc. Hannah and the ladies do an outstanding job of communicating; if you are looking to be a VA or looking to hire a VA Time Etc. is the place.
I have been blown away by how easy it was to start with our incredible virtual assistant through Time Etc. Thank you Malak for the wonderful work you do as it has saved our organization from many headaches. Malak has been polished, professional, hard working, and has been a very fast learner. Thank you for your great work, Malak!
Keri is a wonderful assistant who always delivers! Wonderful value for the money. 🙂
Darcie has been such a great help and is always on top of it. She has handled my emails for quite some time now and my inbox has never looked more organized.
I’d recommend her to anybody who is looking for a great assistant for any task you might need, big or small.
TimeEtc. has truly been a Godsend. The team of VA’s I have acquired through TimeEtc. feels like it was designed just for my needs. My VA’s are always on top of the work, and sometimes they beat me to the punch, which is exactly what I need! If you’re looking for an assistant, TimeEtc. has an eclectic selection of VA’s and you cannot go wrong.
Hannah and the ladies at TimeEtc are tremendous! They are there to help you and consistently demonstrate this goal. Amazingly cooperative and willing to learn and serve.
Without our VA our business would not be as successful – we would be drowning in admin and would be far less effective at what we really do. Before deciding to hire a VA we worried about the cost – but within a couple of weeks the cost was no longer an issue – we realised we couldn’t afford NOT to have a VA and should have hired one so much earlier.
Samantha provides a valuable service at affordable rates. We are able to have a presence across social media platforms. The approach from concept to finished product it exceptional.
Time Etc. is not only an excellent value for a small business owner, but their flexibility regarding the number of hours that you use each month is flexible and that helped us tremendously for the first several months of the COVID-19 pandemic. Louise is incredibly professional, efficient, and personable.
We have worked with three administrative assistants during the past two years and they have all been stellar! Our primary support person is not only accurate and efficient, she completes assignments in much less time than we expect them to take, makes helpful suggestions, and is available at short notice and occasional weekends.
We get the following help from Time etc.,: complex and lengthy power point editing and layout, various document formatting, transcribing notes, taking notes during meetings, and related tasks.
We could not be happier with our decision to retain Time Etc. and I give them my highest recommendation!
Joanna and I have very high praise for Ajla. She is quick, resourceful, and thorough. We came to regard her as a friend. She advised as well as implemented much of our Christmas giving. We regret her need to take medical leave and wish her the very best.
Very conscientious, reliable and detail-oriented assistant.
Amber is amazing! Her level of professionalism, attention to detail, and consistency in follow-through have reduced my stress and saves me time. So grateful for her and this service!
I’ve been working with an assistant through Time etc for most of 2020 and it’s been a real game changer! The quality of work and communications is amazing. Huge thanks!
Very happy with our experience at Time Etc! We now have 2 assistants and they are very efficient helping our business grow.
Cindy Oberhill has completed a couple of research projects for me and done an excellent job. I enjoy working with her.
My assistant, Laura, is a god-send. She is technologically savvy. She is an excellent communicator and strong on follow-up. Her journalism background has helped in so mo many ways.
I am absolutely thrilled with Time etc. I’m equally thrilled with my assistant Debra White. She is extremely efficient and very pleasant to work with.
Could not be happier than to find an amazing service like Time Etc and to work with Anna directly and to have her expertly recruit Deborah for me. You have made a long-term customer out of me.
I’ve been working with Rachel for about a month now, and she is absolutely just what I need, really picking up the little jobs and saving me a ton of stress and time!
Complete fail. I tried their free trial and requested a simple task: Import schedule on PDF to ics / ical file. It was quickly assigned to a VA, but within 24 hours was pulled to be “reassigned”. I offered more info on how to complete the task but never received any more replies. It sat dead in the water for a couple of days before I canceled the task and just did it myself. I used a readily available online tool and finished within 20 minutes. I have zero confidence in timeetc.
Hi Mashuri,
I’m really sorry to hear that your free trial didn’t go according to plan and that your task didn’t get completed as expected over New Year’s Eve and New Year’s Day.
We did try to get in touch with you about your task, following your feedback, but unfortunately didn’t hear back from you so we were unable to resolve things.
As you can see, it’s very unusual for us to receive this sort of feedback and I’m sorry we weren’t able to help you on this occasion.
We’ve successfully provided tens of thousands of people with free virtual assistant trials since 2007 and would love for you to give us another chance to show you how great our assistants can be at doing exactly this sort of task.
Thank you,
Barnaby
Founder
Time etc
Attentive, thoughtful and competent. Catherine is highly capable of undertaking and succeeding at complex tasks. She is also an absolute pleasure to work with.
Alison‘s communication has been outstanding and she has beat every deadline I have assigned to her. She is a great asset to my productivity!
I love the Time-etc service! My assistant is professional, efficient, and truly helps me leverage my time!
I’ve just joined Time etc a week ago, and I’m loving it – Faye has been absolutely brilliant at sorting out personal appointments and life admin, freeing up my time to enjoy life outside work instead of spending evenings and weekends doing chores. It’s not just for small business owners – any busy professional can get more out of your personal life with this.
I trust Amanda and she is very competent!
In this transition moment for the business, Ajla is very patient in bringing us administratively into the 21st century. We are pleased with this early progress.
Jasmine and I are working very well together.
Cari is amazing!! She is timely with project due dates, really seems to understand my business and my needs. She is pleasant, friendly, great personality. She is multi-talented as I have her do quite a range of VA tasks from entering contacts into my CRM to creating auto-fill documents, to helping make sure my podcasts run smoothly, etc.
Danyse is organized, thorough and a clear communicator. I’m looking forward to working together!
I’m new to Time Etc but so far I’m enjoying it very much!
Time Etc. is a life saver. Looking forward to adding more services, as budget permits. Customer service is excellent, which is very important to me.
I had another small business owner recommend TimeEtc to me. I decided to give them an opportunity to see if my needs can be met with a virtual assistant. Not knowing much about the VA world, I was hesitant until I was promptly and efficiently onboarded. It has been two months and I feel like it will continue to grow and make me more efficient. I look forward to continuing to utilizing their available services! TimeEtc makes you feel valuable and important!
I have a small consulting practice and my long time EA retired last year. Through Time, etc I found my new VA Melissa, and she is great! My work is varied and hectic, and with the pandemic, more home based. Melissa has adapted well, is very flexible, and we have formed a well-functioning team.
Jill is an exceptional VA. She is very organized, predictive in assessing my needs. She helps develop complex and intricate products that support my corporate presentations. She has made great recommendations to increase my efficiency as well. I am extremely grateful for her support.
As a self-employed writer, I felt a little apprehensive about introducing another person to my rather quirky work day. Virginia’s allayed these fears entirely: she’s friendly, fast, communicates very well with clients; provides technical skills I lack, and is already helping me to up my game professionally.
Time Etc continues to provide quality, efficient, and exceptional Virtual Assistants. I am impressive with every task at the talent and support of each Virtual Assistant.
I used to spend so much time proofreading documents, formatting, and “beautifying” presentations. My Executive VAs think of things I would not think of normally.
I use the service for 1) email management and scheduling 2) social media relations and business management 3) innovative projects and training aides.
Time Etc. supports every aspect of my life to assisting with baby shower gift selection to assisting with the Esthetics School Application. I am very grateful for this service.
I have been working with Time Etc. for about six months now. The work their administrator is handling for me has enabled me to focus on growing our business. And, the cost is a fraction of what a digital marketing firm was charging me to do less work.
Elizabeth is fantastic!! She is timely with getting all tasks complete, really seems to understand my business and my needs. She is pleasant, friendly, great personality. She is multi-talented as I have her do quite a range of VA tasks from entering contacts into my new system to creating auto-fill documents, to helping make sure my webinars run smoothly.
Time Etc. has been a life saver for the past 3 years. Once you find that perfect VA, you’ll never let them go. There are so many things I haven’t worried about in years.
Timeetc has been a godsend. I love my assistant. She is engaged and comes up with ideas and has been an overall asset to my business.
This was a huge task and Keri absolutely crushed it! This was something that was critical to my business that was holding up invoices for a 3 months project and absolutely had to be done 100% accurately. I would have trusted no one else but Keri with this task – and she did not disappoint. Keri is one of my businesses secret weapons!
I have just started using Time Etc and all I can say is Fallon is unbelievable – she hit the ground running!
I’m a huge fan of this service! My VA from Time etc. is excellent and totally on top of it – I trust her completely. Partnering with Time, etc. makes my life and work much more doable and enjoyable. The web interface is seamless and the level of customer service both from my VA and from my account rep is stellar. I am pretty newly self-employed but decided to pull the trigger early in my journey to hire a VA instead of waiting until I felt like I was making enough $$ – and the investment has more than paid for itself by freeing me up to do the work I’m best at and that generates more profit. Plus I get to spend time on the work I enjoy most rather than on the administrative apects of running a business.
Leah is outstanding! She is detailed oriented and she takes her responsibilities seriously to support me as I build my business.
Laure is great,
She executes quickly and is very detail oriented. She’s a great member of my team. I’m so grateful to have her as a colleague.
Time Etc. and Stacy were a breeze to work with. The prompt communication and follow through with tasks was 100% perfect. Their ability to find specific assistants that cater to your business needs is incredibly satisfying. Especially across the time zone of my choice. I’m in the Real Estate industry and at times get overladed so staying on top of database management is essential. During the Pandemic I really needed more assistance and my personal (virtual) assistant really stepped up her game! I’ve used them for approximately 2 years and would recommend them again and again.
The direct connection that Time Etc. gave us was an incredible opportunity to establish task oriented solutions within a specified time frame.
Extremely happy with the efficient and accurate support received. Many thanks!
Time Etc. is great at communication and following up!
Bobbie is outstanding. She goes well beyond my expectation each and every time and anticipates needs before I know I need them. She is professional, efficient, kind, communicates well and a joy to work with.
If you’re looking for a personal (executive) assistant, look no further than Brittani. She is double smart and really knows her stuff. She is VERY tech savvy and is an out of the box thinking that will not only take the task you give her and run with it, but she will improve the results of the task in ways you might not have thought of.
Micaela has excellent customer service skills, I know I can trust her to communicate with my podcast guests, clients, and prospects in a professional, kind, patient way. She is also very thorough, picks up new skills quickly, and is self-directed and motivated. It has been such a pleasure working with her and I look forward to continuing to work together on more projects.
Fantastic! I have tried other services, but the assistants at TimeEtc are the most talented and dedicated yet. The client service staff truly go the extra mile to make sure my projects run smoothly and I get the best value for my money. That means a lot to me as an entrepreneur. Highly recommend.
Bobbi Ann is a GREAT virtual addition to our team!
Time Etc has been a lifesaver. My first assistant was amazing and could often anticipate my needs, thereby being ready with whatever I needed before I even asked. She later left for a full-time job but spent an extra month helping with the transition to someone new. It took a few tries to find the right person for her replacement, but the Time Etc staff worked tirelessly to find *just* the right fit for my needs. They succeeded! My new assistant has been with me for six months and has been just as amazing as the first. She also anticipates my needs, communicates fantastically and hasn’t come across a task yet that she couldn’t help with. I used to search for personal assistants on my own locally, and it was hit or miss. Time Etc has made the process so much easier, and the results are highly professional, affordable, and exactly what I needed.
I have loved working with my assistant at TimeEtc. She is kind, thorough and has helped me tremendously with time management. Tasks that I used to try to handle while stressed are now off my plate. I highly recommend trying it
She is a top 10% performer. Very talented and responsive.
I really enjoy working with Stacy. She’s a good communicator and a problem solver. We get work done together.
I have used VAs for many years across multiple businesses and cannot recommend Time Etc. more highly. Once you have their support for a few tasks, you will wonder how you got along without them.
Susan is truly amazing! Knowledgeable, helpful, skilled. She gets things done the way you need them done and she gets them done quickly. She’s ‘Simply the Best”!
Denise is exceptional. She is professional, savvy and responsive.
So far so good! The tools are simple but effective – task management, email, and time accounting per task. Simple, but amazing.
Kabrina, my virtual assistant, knew exactly what ti give me from the start. I needed research on various people and skills, and she gave me options and information – perfect! I could see how much time was spent all along the way, and set time limits to easily communicate value to me.
Can’t wait to continue working together!
I have been a client of Time Etc for a few years and have been very satisfied! The assistants are extremely professional and very helpful. I would most definitely recommend Time Etc!
My first experience with Time Etc was a success! Raven was incredibly responsive. She typed 37 complicated flip charts in record time with a high attention to detail. I’m pleased and I will definitely use Time Etc for my next VA gig.
Time Etc staff and our VA have been tremendous! The value and professionalism are unmatched and I regret not moving forward sooner with our decision to hire someone to help us out with so many daily/weekly/monthly to-do items. If you’re waiting to decide it Time Etc is right for you—don’t make the same mistake… just give it a try.
Great option for early entrepreneurs to have someone taking care of day to day tasks to become more efficient.
Brooke is smart, reliable, multi-talented, fast to respond and always there when I need her.
Elizabeth is fantastic to work with—attentive to stated goals and objectives, strategically minded, always timely with communications, asks relevant questions, and is professional and personable!
Denise is a super star. She is a strong implementer and requires little direction. She has strong communication skills and savvy with tech. She is pleasant and always on time with her projects. Outstanding.
Baneet is highly responsive and conscientious. She is knowledgeable and adds value to any task she works on.
Only a month in and I already see the life changing potential as I learn to delegate to my VA. I’m very happy I found Time Etc. and am never looking back!
I love Time Etc! My assistant Sharon is always on top of every task. She gets the job done quickly and help my life run smoothly. I have mainly used Time Etc. for personal tasks such as finding interior decorators, vacation planning, and email management.
I’ve been using Susan for the past three months and I can’t tell you how much it’s made my life less stressful. Before Susan, I was constantly aware that I should be posting on social media for my business but didn’t have a clue. Now, Susan handles all of my social media so I can concentrate on what I do best!
++I HAVE BEEN WITH TIME ETC. FOR OVER 2 YEARS. I ALWAYS GET THE BEST ASSISTANTS.
So far, really impressed with Sara in the onboarding process. Very organized.
Patty was great! She kept me updated as she was working on the task, and she completed it within a timely manner.
Stefany responded to an urgent request to translate a survey from English to Spanish for a client. While it did take a few days for Time, Etc. to find someone able and available, Stefany was responsive and easy to work with. Mil gracias, Stefany!!!
Baneet, is outstanding. She is responsive, creative, and perceptive. She takes good initiative. And, her feedback is always very thoughtful and helpful.
Signing up with Time Etc is transforming my business. I couldn’t be happier with the results and my Virtual Assistant Sara. I signed up to be held accountable to my schedule and to keep up with social media. I’ve seen a growth in sales since working with Sara and it is with no doubt because of her organizational, social, and management skills. She takes initiative, is a quick learner, and keeps me on task!
My company has used Time Etc. for nearly a year now across our business development portfolio as well, using our Executive VA, January extensively for editing/formatting, calendar management and many other administrative functions.
January and Time etc. is a value added resource for our organization and we highly recommend to other businesses.
I can’t say enough about how invaluable my Time Etc. executive assistant has been. I feel the positive impact daily, hourly even. My clients, mostly senior executives, rave about how much they enjoy working with her. She continues to impress me with her ability to work quickly and at the highest possible quality. I am so appreciative… I can’t imagine not having her on my team.
Andrea has been such a huge blessing to me and my company. She is a quick learner, not afraid to ask questions- yet can also think on her feet. She is timely and has a great attitude. I recommend Time Etc to everyone I know if they need extra help. This company truly helps you find your perfect match for your team.
I’ve been using Time Etc for 9 months, and I couldn’t be more grateful for the services Tess — and other assistants as needed — provides. I began using it a few months before a difficult cross-country move that stretched out several months, and Tess helped a great deal with everything from everyday tasks like making appointments and invoicing to research needs for work to researching things for our move, such as moving companies and new doctors in our new area. Communication is always excellent, and I feel confident that sensitive information my assistant has access to remains protected. I highly recommend Time Etc to others.
Once again, Diane has done a superb job. I needed a quick turn bibliography on a brilliant but little-known author and Diane quickly turned that into a terrific piece of research.
From long tasks like reassembling an entire PPM or quick tasks like researching a topic, Diane and Time Etc. have been invaluable.
Kelly is absolutely amazing! I have had her as my assistant for a couple of years and I’m so glad I found her. Her real estate experience really comes in handy. She is easy to work with and we get along great!
Jamie at Time Etc. was amazing. She screened all of the local financial institutions and found the one that was most likely to assist our small business. She set up the appointment and laid the groundwork for our eventual success. As a direct result of her efforts, our company now has a comfortable line of credit, and all I really had to do was show up at that first appointment. I highly recommend Jamie in particular and Time Etc. in general for getting things done quickly and accurately. The monthly fee money gives a lot of bang for each buck.
Monica does a wonderful job of adapting to new assignments and completing them. She is very dependable and takes the initiative to accomplish tasks. Monica communicates directly if does not understand the assignment and once she does you don’t have to repeat the instructions.
I really like working with Christina. She understands the work that I do, I love that the quality of work is extremely high, and I don’t have to spend time going back again asking for rewrites.
Using her has my VA makes me much more productive, and it makes running a business easier knowing you have good talent on board.
Karen is very professional and efficient. She stays on task and is always willing to help with extra tasks.
Your service is a life-saver! Heather has been a fantastic help to me as I delve into a very challenging project.
My Timeetc VA, Amy, has been phenomenal! In no time at all she got to know and understand my business and has taken on responsibility for key areas that boost my productivity and income, making a real contribution and taking proactive steps to help me. She is responsive, reliable, and smart and has made a real difference to my bottom line and my peace of mind.
In addition, the team at Timeetc have been very helpful and responsive whenever I needed.
Gail is great at keeping me focused and completing task in the time she agrees to get them completed. Really appreciate having Gail’s support!!!
I don’t know what I’d do without my VA Christina. She’s proactive and always thinks ahead to ask me questions about things I haven’t even thought of. I’d be lost without her. My only regret is that I waited so long to hire a VA!
Awesome customer service and a timely response to my questions.
Time etc have done well with assigning Neda as my assistant. She is assisting me with blog content and she is doing a marvelous job. Thanks, Neda!
I love how Jean works with me! She is flexible to meet my needs for an assistant. She fits right in and I am glad to have her on board.
This has been a great experience. Louise and Emma made all the difference. They listened to me and found me an excellent fit. Having a VA has in a just a few weeks helped me become so much more productive. My only regret is that I didn’t sign up years ago.
I am so grateful for Time Etc and Tracey, my amazing team member. She is efficient and an absolute joy to work with. She anticipates what I need and isn’t afraid to suggest a way of completing our work and I LOVE that.
This is a brilliant format of connecting people and as a business owner, I am impressed, excited and relieved to have been introduced to the company. I have suggested it to the many entrepreneurs I consult for!
I am amazed at the quality of my V.A. She finished projects in a timely way and goes the extra mile. Highly recommend Time Etc.
Gail is fantastic to work with, looking forward to doing more tasks with her.
Lynette did a great job with my task. She was fast, communicated clearly, asked for feedback at just the right time to make sure the job stayed and schedule and finished the work ahead of time. She worked on creating a document I could not do on my own. I appreciate the help and professionalism.
Lauran has added value to me and my business through her commitment to excellence, clear and timely communication and overall oranization. She is in a class of her own.
My assistant Heather has been simply amazing! I’ve asked her to help me with a big research project and she comes through with extremely valuable pieces of information that I can then weave into a coherent whole. She is superbly skilled and seems to exemplify the quality of the Time ETC personal assistants. Highly recommended!
I don’t have enough good things to say about my VA, Liz! She is super on-the-ball and frees up so much of my time to focus on the other parts of my business. Would recommend to any entrepreneur who feels like they’re drowning in their to-do list!
Johana has exceeded my expectations! This service has been a differentiator for my business! Thank you
My assistant, Erin Schmitt, is AMAZING! She keeps me organized, works quickly and efficiently and has helped me increase my income by covering so much which allows me to do the attorney work I should be doing. Her customer service skills are outstanding and I always am able to feel comfortable with her contacting any of my clients regarding any issues. Very affordable cost for such fine work.
Shunnie and TimeEtc are absolutely the best thing that happened to me since sliced bread. Shunnie is timely, communicative, creative, professional, and is great at anticipating needs and projects. She has helped me in more ways than I even realized I needed help! I was previously juggling more balls than I could handle, and now everything is neatly in its place. She has also helped me catch up on tasks I have had on my to do list for years. I enthusiastically recommend Shunnie without hesitation. She would be an asset to anyone’s team.
Time Etc is INCREDIBLE! Not only are the quality of the VA’s top notch, their entire checks and balances system ensures that the customer always comes first. I love their accountability system. WILL RECOMMEND!
Michele offers superior service, initiative and professionalism!
I’m so happy that I was connected with Joy. Very quickly I could tell she was professional and good at what she does. She has great ideas for automation, efficiency and social media. In one month my stress has decreased dramatically and our work together has put me in a position to expand my client base while offering the same level of excellent customer service to my clients.
Rose is a great help in coordinating rehearsal schedules and communication amongst our group of 13 dancers and singers. I recommend her without hesitation.
Our experience with TimeEtc was just “ok”.
Pros: You get a real person to help you find the right assistant and walk you through the process. Overall assistant quality is pretty good.
Cons:
1) It took nearly three weeks for them to find three potential candidates for our team. (Not to hire them – just to find the candidates.) While it’s nice the process is managed, it just took way too long.
2) I got SO MUCH EMAIL from TimeEtc that I finally had to escalate and beg them to stop bothering me. They literally asked me to review our assistant’s work on every single task. (Ironic: She was supposed to reduce our email load.)
3) Cancellation Process is a pain. If you make the mistake of telling them your intention to cancel, they will immediately tell your team. (Not negotiable – I begged them not to.) This created both a security risk and a very awkward situation for us. On top of that, your balance is not refundable, so you have to use up your whole balance before informing them because the balance disappears completely on cancellation.
Overall: Good assistant, but TimeEtc’s logistics were really a pain to deal with. Wouldn’t go with them again.
Update: After posting my review above, the TimeEtc team reached out to me directly to address my concerns. I have to say I was very impressed with their follow up – not only were they extremely proactive in addressing each of my concerns, but they made it clear they were working internally to update their internal processes to improve. Further, they’ve already solved the issues with onboarding delays (which was caused by an unexpected spike in interest back in January.)
I feel much better about my TimeEtc experience after seeing how hard they worked to make things right for me. Again, I felt like the assistant herself did a good job overall and was a high quality team member. And based on the discussions I’ve had with TimeEtc after the fact, I doubt other clients will experience the concerns I had with onboarding delays and the cancellation process.
I will be interested to see how Time etc rectifies my situation. I feel like I get a lot of spam from them, but nothing from my assistant. My relationship manager reached out proactively, which is a good sign, but I don’t know how long it will take them to find someone to replace my current assistant. If I didn’t have a large balance built up, I would just cancel. I question whether they are paying enough to the assistants to keep them for long.
Jennifer S our VA is an asset to running our Bay Area nonprofit. She is accountable for consistent work quality and is excellent with communications. She shows up for work everyday unless she provides advance notice of an event she must attend. That has been once in a year. She has our back giving me more time to focus on my day to day commitments.
Working with my assistant Beverley has been absolutely flawless without a doubt the service is beyond compare comes highly recommended from a top 500 Inc company myself
This has has been a life saver when it was most needed.
Time etc. has been a huge asset to my business! My assistant Deborah is fantastic, and has become a huge asset to my law practice. She has picked up every task I’ve given her from customer service, to admin, to content writing.
My business is thriving thanks to Time and I’ve never been happier. Just the other day there were thee of me online.
One of my assistants was interviewing a CEO we’re doing a book for, another one was managing the chatbox for an automated webinar and I was running a mastermind for my authors – all at the same time.
I had a hard time letting go at first but now thanks to the phenomenal assistants I’m working with, I’m able to free my mind of the day-to-day tasks and think about the big picture, come up with new offers and new business.
The system is incredibly transparent, it does not require you to hire a V.A. full time and the quality of the assistants I’ve been working with is stellar.
Thank you Time!
With our small business, we have 3 different VAs through Time Etc. Each of them has proven to be an integral asset to enhancing our business. One takes care of our blog, another handles our newsletter, and the third manages our online Google advertising. Each of them has been extremely professional, prompt, and competent in what they do. My wife and I are so happy with the quality of our VAs and wouldn’t hesitate to recommend Time Etc. to any other busy business owners. Having a VA (or more than one) has taken these tasks off our plates and allowed us to make better use of our own time by focusing on enhancing other areas of our business.
Morgen is very easy to work with and responsiveness. She makes every effort to help you produce a great product and communicates well.
I’ve used Time Etc. for about six months now and it has exceeded my expectations. I am still getting used to the fact that I can hand over multiple tasks to very capable VAs. My VA is thorough and smart and often catches things that I, myself, have missed. I don’t know what I’d do without this help. I can’t believe I waited so long!
Kim jumped right on my tasks, many of which were overdue. She got lines of communication established and started knocking down the tasks quickly. She has done a great job so far.
I started using Time Etc a few weeks ago and it has changed my life! I am a licensed counselor, and don’t have time for admin. My VA is a self-starter and needed almost no training or management. She is timely, has excellent communication skills, and is a problem solver. I barely had to train her on my CRM. She has tackled calling insurance carriers and dealing with unknown topics with ease. I’m VERY happy!
Time Etc. has been incredibly helpful. I was hesitant to hire a VA because I am new to this whole world of Virtual Assistants. But Time Etc. helped me make the transition and I am so grateful for all they do.
Alta is efficient and her work product is excellent!
Dianne is so forward thinking and does things I can even think of them. BRAVO!
Just joined TimeEtc. First 2 tasks were last minute and urgent. Proof-reading of two articles.
Shauna and Paula got my back covered. Great flexibility, commitment and execution.
Alta was incredibly responsive and gave me just what I needed. And, when I asked for a few tweaks based on some personal preferences she turned it around quickly. Looking forward to working with her again!
We have a show coming up on March 2nd and Shirlanne is helping me to organize the numerous details. I could not do it without her.
Excellent work in double quick time, great communication
I’m new to Time Etc. and I’m already impressed. Carol, my VA, is friendly, smart, quick and helpful. She’s great with communication and making helpful suggestions. Great work!
I’ve found both Associates I’ve worked with to be professional and respectful of my time. Communication is simple and the support is consistent.
I’m delighted with Jo’s work. She completed the task I set for her exactly how I asked and far quicker than anticipated.
Jennifer has been sorting my email for me for about a year now. I appreciate her attention to detail, her positive attitude, and her consistent and reliable service. Having my email sorted helps me give full attention to one task area at a time, and it’s made a big difference in my productivity and mental clarity.
I am a entrepreneur building a business from the ground up. I had been working solo until I discovered TimeEtc. I had gotten so bogged down I was not moving forward. I wish I had found Time Etc. much sooner. It has proven to be the wisest investment I have made for my business yet. My assistant has elevated a great deal of stress by giving me back my productive hours while she handles all the necessary day to day administrative issues and more recently has worked on a project with me and her input has been very valuable.
Now my focus is on my clients and the projects I am working on. Time Etc. And my assistant have helped me get off the tread mill and progress forward at a rapid rate.
Kerri is amazing, fantastic work, great attitude. The very best. Thank you.
I’m so glad to have found Time Etc. and my VA Andrea! She is thoughtful, efficient and thorough and has been so patient and helpful while I learned how to delegate. I especially love being able to get things off my to-do list any time of day or night, while I’m thinking about them, and to know that they’ll be handled well! This has been a great year and I’m looking forward to finding more ways Time Etc. can help.
Jessica is amazing about helping take stuff off my plate. She predicts well, and helps me see through the craze of all the stuff I have to get done and figure out what she can help me do!
Kacy is a great communicator and no matter what task I give her she gets it done with enthusiasm and in a professional manner. She asks great questions when she needs help. And she is always a pleasure to work with.
Timeetc is awesome! Nicole is great and I look forward to sending more assignments.
I’ve used many such support firms as well as hiring VA’s directly and I’ve been consistently pleased with the support of Time Etc and their staff, particularly Amanda and Diane.
If you have never taken advantage of such support or have tried and were not pleased with the results, you owe it to yourself to give them a try.
I am so happy with this service! My assistant is extremely professional, has great communication and is very efficient. The user interface of the website is great too, allowing you to place time limits and easily track how much time tasks are taking/costing and allows reoccurring tasks. 10/10
Louise took the time to get to know me. We had several calls before finding the right fit. My EA is fun and agressive at the same time, which is a good fit for me. I am a fast moving person with multiple companies and THIS HELPS.
Time Etc. is one of the best investments I have ever made. I have had a virtual assistant for our virtual business for about three months and have come to rely heavily on her. I’ve been very pleased with the results have spent a great deal of time working on the big picture while she takes care of the details. Our customers are also saying incredible things about our VA which makes me happy!!
I have been using Time Etc for a few months now. My dedicated assistant is awesome and the team of other assistants are great. Highly recomened.
Fleur is an absolute star! Can’t recommend her highly enough…
I have only been with Time Etc for a short time, but I am LOVING it! After sadly losing my previous VA after 4+ years where he did everything for me perfectly–until he didn’t–I never thought I’d find a replacement, but I did at Time Etc. So far, I am VERY happy.
I have relied on VA support from this and other services for years and I highly recommend Time Etc.
Their staff has been universally talented and effective. Both Amanda and Diane have been reliable and responsive and I could not be more pleased.
If you have never used VA support before or you’ve not been pleased with the support from another service, I highly recommend you give Time Etc a chance.
Pick a project that really needs to be done but for which you have just not found the time and you will be pleasantly surprised at the results.
It didn’t take very long for us to “sync up” in both how we communicate tasks and progress, as well as making changes to tasks as we learned together. Very few tasks are so cut-and-dry that they can be imparted trivially and never adjusted, so being able to sync as we go, has been really important.
The work i have had done has always been first class.
Friendly and efficient, Lori got the job done well and on time. I highly recommend her to anyone.
Amanda has been of great help to me! She is helpful, efficient, and cares.
TimeEtc has been a great help to my business. I’ve struggled making time for the content on my blog because I was busy getting sales for the company. My lovely assistants, Morgan & Margaret, have done a fantastic job in writing the posts I really need for my blog. The virtual assistants involved are of the highest standards.
I truly recommend Time Etc, because they have a very good quality control.
Just completed my ‘get to know you’ call with my VA from Time Etc and it went great. My intention was to connect with my VA and let her into my life while also gaining an understanding of her outside of her skills and passions.
I used Time Etc for a few months and was happy with the results. I now have a plan forward for my novel writing based on the research. The service is great and the VA was quick and efficient.
The VA went above and beyond.. beyond is an understatement ; she hit it out of the park. I’ve used it for one day and have already saved hours of work. This is a must need!
We’ve used Time Etc for about 90 days and it’s been a total game changer. We’re a small non-profit that has downsized and we needed admin help and our VA Heather has been perfect. It has saved me so much time and effort and I have the utmost trust and faith that she can take care of anything I need.
The staff at Time Etc. are also top notch and it’s been lovely dealing with the company.
If the first month is any indication this service will become more invaluable to be than I thought. My VA is smart, attentive with great attention to detail and execution. I work across 4 businesses, a consulting practice, multiple philanthropic engagements and family. She has been helpful across it all improving my efficacy and quality of life.
Incredible resource! Makes my life so much easier
I have used Time etc for a while now and have found them to be very efficient, easy to work with, and timely in their execution. I run several different businesses in a variety of different sectors and I have assigned tasks in things ranging transcription to design.
I use this service to maximize my time and spend my focus on things that are more original in nature (i.e. creative, requiring my specific knowledge, etc.) and getting help with the tasks that I need a second pair of eyes for.
I am overall happy with my experience so far.
I’ve had really positive experiences with the VAs used with Time Etc. It’s great having an account manager to hook you up with the right person, definitely.
These days I use an independent VA that I met through chamber of commerce and she is a star! I didn’t realise that so little of what I’d actually paid to Time Etc went to my assistants. I understand about other business overheads – but personally I would rather make sure my VA is getting paid well for the hell I put them through (metaphorically speaking!)
When thinking how to describe my experience with new VA Jennifer, there only one word that comes to mind…PHENOMENAL! She is an exceptional source of support and guidance for me- I feel reignited in my work. I have had a great experience in the past with Time etc- been using for over a year and truly value the service. It just keeps getting better and better!
Erin is a pleasure and consummate professional. She’s proactive, considerate, and thorough. Having been support staff myself, I know how valuable good assistants can be to one’s business. Deciding on Erin as my Executive Assistant is one of the best business decisions I’ve made. Clients also sing her praises.
I’m new to the whole “VA” thing and didn’t really know what to expect. All I can say is I wish I would have done this sooner! My VA Jaime has been a star and the process and follow through from Time Etc… has been great.
Time Ect has exceeded my expectations! I’m a big fan. I love a company that does what it says it does. Thank you!
Without question, Time Etc excels at customer service. Remote, virtual, collaboration takes trust and accountability. Time Etc realizes this and proactively monitors and confirms that their service is working to expectation, and responds quickly when they do not. Nobody is perfect, but responsive correction makes all the difference. I have used others, and many cheaper than Time Etc, but as we know it isn’t what it costs but what it is worth. Time Etc is a value.
Both Sarita, my virtual assistant, and the TimeEtc. team have been incredibly helpful. Surpassed my expectations. Sarita has applied her existing expertise and has been willing to learn new skills quickly. Thank you!
Rebecca is friendly, pro-active, and a quick learner who handled the complex and very varied types of tasks I gave her very well. Rebecca mainly helped managing my online news website’s subscribers – new and old. Handling free trials and queries, doing and chasing invoices, helping with the sales process. Rebecca also created single-handedly a new data analytics table to help me track my user behaviour on a weekly basis. That was clever and creative. Overall I would say Rebecca is very good on the creative and communicative side, and in dealing with clients. Some admittedly dull and repetitive tasks in managing and updating our contact tables could perhaps have received slightly more attention. The best thing is that Rebecca got used to my very unique business and client environment pretty well and quickly. Overall it was great!
Been using TimeEtc. for a little over a month – it’s made a huge difference knowing I have someone I can rely upon, and it’s helping me focus on where I can bring the most value.
Just started using Time etc, and so far, it’s been great! I already feel like I can rely on my VA – she’s awesome. Glad I made the decision.
I have used the assistants at Time Etc for a wide variety of tasks and have been very pleased with their support. Highly recommended.
I started using Time Etc. a few weeks ago and already I’m wondering how I lived without it. I’d tried other solutions for administrative support in the past and they had always failed– the companies I worked with were not flexible enough to do what my particular small business needed. Shauna found me an assistant who is a great fit both in terms of style and ability. She has been on top of everything from the beginning. She’s proactive, reliable, dependable, courteous, responsive– everything I could hope.
Stephanie is prompt, efficient and communicates well. Thanks for your help!
Very pleased that we took the plunge and hired a VPA. Charlotte has been a godsend – efficient and helpful. It has made such a positive difference to our business.
Heather at Timeetc has been a tremendous resource to allow me to focus on money-generating activity rather than ‘time vacuuming’ tasks. She’s also even participating in some of that money making activity too. In my small business, it has really meant the world. Very very satisfied customer here :)…
Just started to use Time Etc. So far its very good and responsive.
Diane is amazing. Perfect communication and delivery. I gave her one of the most difficult tasks that I have: finding a flight. I’ve had up to three EAs at a time and they always struggled to find the right commercial flights for me. I’m very picky. Diane accomplished this very well considering that we’ve never worked together.
Being a control freak, I was very skeptical about using this service. After my first two task I was truly impressed and very excited to utilize it in the future. Thank you Time Etc!!
I am finding more and more uses for Time Etc. It is wonderful to be able to send in a request for things that would have taken me hours and get it back even better than expected in less than an hour. I have used them to create excel workbooks for me, press releases, edit and reformat manuals….. love it.
I had a very short deadline for this job and Olivia completed it quickly and efficiently. The job was done perfectly and I was extremely pleased with the final write up!
The ease of working with Daisi is excellent. I discuss the project or situation and my desired outcome and she makes it happen. She is proactive in addressing issues and overcoming barriers.
Jaime is smart, professional, competent, and conscientious. She is a pleasure to work with because she seems to grasp what I need and anticipate the next activity.
A real weight of our shoulders allowing us to concentrate on our skills rather then dealing with admin.
A real timesaver.
So happy that I made the choice to sign up with Time Etc. It has already helped me in so many ways and I know this is just the beginning. I love my assistant Kacy! She is a pleasure to work with!
The job was quickly, efficiently, and accurately.
I’m a new online marketer and really appreciated the assistance that Timeetc. gave me in finding the right VA for my tasks. They have been extremely helpful and understanding over the past few months and went out of their way to ensure customer satisfaction. My VA was excellent and performed all tasks in a timely manner and even offered ways of improving my output. Thanks everyone for a fabulous service!
You can find my occasional reviews going back to 09/23/2015, and in all that time my opinion has not wavered. The Time Etc team continues to impress me.
Unfortunately my last VA with them moved on, and they hooked me up with Kacie. What a great fit. All the Time Etc. Folks have been good, but even among them, Kacie has been outstanding. She is proactive, checking with me on tasks and reminding me if she needs information.
Perhaps the greatest compliment is that I can trust Kacie’s judgment. When she is researching/contacting vendors I can rely on her notes about who sounded knowledgeable and who she would recommend. Her insight from her interaction is worth as much to me as a sterile Yelp! score and I have never gone wrong taking her advice.
Is Time Etc more expensive than some? Yes.
Is it worth it? ABSOLUTELY.
Ken
This is my first experience with a virtual assistant and we’re learning together. Amanda is conscientious and cares about the project. I am pleased so far and think we’ll get the results I need.
I am very impressed with the quality of employees Time Etc. hires. My VA, Jessica, would be an excellent employee in the marketing department of any large corporation, but I get her help for my small biz. It’s fantastic!
I’ve been working with a Virtual Assistant from Time Etc for about 6 weeks now and I’m very happy with the service I am receiving.
Just getting started with Time Etc. I was assigned a virtual assistant within an hour of my request. We had some challenges getting technology set up (LastPass was uncooperative), but Cheryl was diligent, responsive and friendly. We finally worked it all out and I’m confident that this is the beginning of a productive, longterm relationship!
This company has been a very effective solution in helping me service my clients and maximize the time spent on projects, as well as handling tasks that I don’t necessarily enjoy or have time for. I’m able to utilize them for a variety of functions to eventually create a collaborative team environment without having to worry about tedious tasks such as liability or payroll, such as competitive research.
Jennifer created a lengthly list of references in APA format from a bunch of hyperlinked entries in my document. This was a lot of work. It was done expertly and she took the extra step of listing, by page number and proper source, the bad hyperlinks she found. This was huge job and a big help! Thank you Jennifer!
Wow! I’ve barely thought about an idea and my VA can implement it! No more dilly dally for me!
I’ve been very pleased with my assistant and the support I’ve received from TimeEtc. I gladly recommend them.
I have come to really depend on my VA. She has become our point person for all customer inquiries. Our VA learned all of our CRM systems easily, and even went on to continue to educate herself on our other systems. She is a true star. I would be lost without her help each day.
Eileen has been great.
I am thrilled with the quality of service I get from TimeEtc. Their representatives are smart, so it’s not a big headache when you have a new idea to implement. The hours roll over, so I’m free to take a week off if I need it and not feel like I’m losing money.
I love working with Justice. You found me a great fit. She really resonates with my work, and is able to find potential partners for my products. She’s a great communicator. I also really appreciate that Kat follows up to make sure everything is going well.
Jessica is awesome. She always goes above and beyond.
thanks for all the help.
I have worked with different VA services but always had my eye on Time Etc. and after working with Louise (my VA) and Shauna (my account manager) I see why they always peaked my interest.
Everything has been timely and full of communication so we can get the task right the first time which is freeing me up to spend more time with family and clear some headspace.
Glad to be working with Louise of Time Etc.!
I have just started using Time Etc and overall the experience has been very good and communication was great. Very good rapport indeed. Well done to Kate, Kerry and the team.
Lovely to work with.
Amanda has been a tower of strength to me. I found her to be very considerate, trustworthy and willing to go extra miles to assist. I would recommend her service to anyone who may need her to catapult them to a greater level in their studies.
I am new to Time Etc. And so Far so good, I was very pleased with my VA Heather, she was very knowledgeable, diligent and fast at completing the task requested. I highly recommend her.
There are quite a few VA companies around, but it is hard to imagine any being better than Time Etc. From top-quality VAs to excellent and supportive on-boarding to quick Acct Manager assistance, I give Time Etc 5++ stars! This company knows what they are doing in the world of VA’s. They CARE about their freelancers and seem committed to working with top quality qualified U.S. BASED Va’s. I’ve heard the VA application process is thorough and pretty intensive. They are not about the “virtual sweat shop” business like some others. Their VAs earn a FAIR living doing what they love while we busy professionals save money a AND precious time. A win-win in my eyes.
I would be lost without Sharon, my Time Etc VA. I’m a female/attorney version of Sir Richard Branson and she is my personal “Penni Pike”. As an Attorney my focus is always on the best way to represent my clients first and paperwork second. Thanks to Sharon, I never worry about anything. She “virtually” manages my business, my office as well as my life! There are no words to describe her office administration skills or her knowledge of what it means to be an Virtual Administrative Support Professional. She is a pleasure to work with, personable, honest, self-aware (professionally & personally), a “virtual” God-send to me & my practice, and my clients adore her.
If you’re on the fence about whether or not a VA is for you, I highly recommend giving Time Etc a try. And I highly recommend Sharon!
Nicky at TimeEtc is absolutely wonderful. Really helpful, great with clients and perfforms the work better than we could ever do ourselves. Very pleased!
I’ve had terrific experiences with time etc for over a year. Assistants have been very high quality and have helped us with a variety of tasks ranging from email marketing to research. If things ever go south, managers are always – and I do mean always- accountable and ready to make it right. That’s why I’m still here. Thank you!
I’ve just started with Time Etc. The startup process was easier than I imagined. My assistant, Kimberly, was selected for me based on the content of my first task. The work returned is high quality. She even went a step further and asked a personal contact of hers to help research the industry for me. Wow. How do I send a bonus for that kind of service!?
I travel a lot and needed a virtual assistant to travel with me, so to speak. This is working out perfectly. I found the perfect V.A. in my time zone. And, because my business ebbs and flows, having the ability to carry-over the time some months is priceless.
The customer service is outstanding. I especially love the way they check-in to see if everything is working out to my satisfaction. I couldn’t ask for anything more.
The excel report she handled exceeded expectations and Liana showed me how to translate my work into more automated tasks.
I have used VA’s for years and find Time Etc. to be an excellent service.
The start was a little shaky as my account manager assigned multiple VAs to my account and disappeared for about four days but after that was sorted, I was assigned Amanda who has been invaluable. She has handled complicated tasks with efficiency and good cheer. I have constantly given her more projects and will continue to do so.
I cannot recommend Amanda more highly.
My experience has been a pleasure thus far. Excited to really learn how to delegate and get more time back for my family. 🙂
the VA herself is great. areas for improvement include buggy website and new customer process – the ball was really dropped on the initial “free” task
Mary Herman is terrific. She’s smart, much better than I am at several software packages, and fast. What’s not to love?
It has been a slow-ish ramp-up for me to get used to delegating again after several years of retirement and no “staff” to help me. But we’re getting there.
I find the billing to be messier than necessary… I worry about not having “extra” hours roll over into the next month, etc… and I wish I did not have to pay a foreign exchange fee for every extra hour I buy.
The first two VAs were flaky and there was a merry-go-round effect that left a key project stranded. Then Kirsten connected me with Cari and I’m finally HAPPY. Cari pulled together info I needed to get listed as an expert at a site that connects journalists to WOMEN who are experts in different fields. Here’s the result of what she helped to expedite for me. http://www.shesource.org/experts/profile/graciela-tiscareno-sato Now that she’s proven her excellence, I’m assigning her work that will DIRECTLY bring in revenue.Thanks Cari!
I use Time Etc. for research and content coordination and lead generation tasks. The experience has been fantastic, communication consistent and top notch, and my assistants have literally saved me over 4-6 HOURS per WEEK–so much that i can focus on some long term projects. It’s a wonderful feeling.
Emily is a terrific assistant! My first task with her was a difficult research assignment tabulated in multi-page Excel spreadsheets, which she executed beyond my expectations. Her management and communication is top-notch. I highly recommend her.
Excellent writing job by Grace-Yvette on a blog post that needed polishing. She understood what I wanted to be done and did an excellent writing job conveying my thoughts. Will use her again.
I have ran large organizations with terrific staff and I have used outsourced firms that provided great support. That said, I could not be more pleased with the support from Time Etc. My VA Amanda has been incredibly helpful and allowed us to complete a major task by working right up to 10pm the night before Thanksgiving. I can’t recommend Amanda and Time Etc. more highly.
Rebecca is a highly valued and excellent part of the team. She has performed a variety of roles for our small company, including some which were highly technical, and others which required excellent communication, tact and tenacity.
Timeetc also managed the contract very well – we are in safe hands.
Highly recommended.
As always, with every task that I give her, Kate is prompt, efficient, creative, and professional. I could not have made progress on my book without her. She consistently earns a 5 star rating.
We got our requested info in record time. Mary went above and beyond to give us some great options that we had not thought of. Thank you, Mary!
My first time using a virtual assistant. The folks at Time Etc were great at educating me on the process and placing me with several options of assistant to choose from. Once we made our decision, it has been a very easy transition. Wish I would have done it sooner.
Taina has made a series of amendments wo our website over the last few weeks. Her responsiveness is exceptional, her technical skills are excellent and she provides me with a web site resource that i have never previously experience despite having web developer companies engaged for the last 8 years.
Stacy understood the task I requested and she performed it quickly and efficiently. I would recommend working with Stacy.
I have been working with my current virtual assistant for several weeks.
She has been my right hand! From scheduling appointments for me, to encouraging and brainstorming ideas specific to marketing and growth, I have been more than pleased with the match.
I find now that I am more able to focus on my clients and less on paperwork. She has been a true gift!
This is my third comment here… but I like following up. I have been using TimeEtc since September of 2015 and I am still just incredibly happy.
After the departure of my previous assistant from the firm I got paired up with Jessica it has continued to be an awesome relationship. To me? This proves my experiences were not a fluke! The company works hard anytime I have a question and Kristen continues to be a great point of contact.
TimeEtc is comparatively expensive if you related it to some of the offshore firms, but the extra $$$ really shows through in the quality of the work.
Ken
I decided to give Time Etc a shot since they offered a free trial, but I was skeptical about the pricing. After the first task was completed in less than a third of the time it would have taken me, I was sold. It might be $25/hr but they get about 2 or 3 hours worth of work done in that time, plus I don’t have to worry about payroll, keeping them busy, or paying someone to work when I don’t need them. The 2 assistants I use are very professional and are self starters getting projects finished without many questions or needing to be trained / micro-managed. Give them a shot!
Amazeballs! I allocated 3 hours to complete this project if I did it myself. Jessica from TimeEtc finished it in one hour 3 minutes!
Maekeisha is awesome. We will make a great team!
Danae is absolutely the best assistant! She cares about your work objectives and does her best work to help you succeed! Any task assigned to Danae is done with excellence and professionalism. So very happy our company chose Time Etc!
Amy is fantastic. She’s taken the burden off organising my diary and liaising with very senior colleagues (C-level FTSE 100). Her telephone manner is impeccable, and she is efficient and thinks ahead. Thank you so much. Virginia
I have used Time Etc. for about three months now and I don’t know what took me so long. The assistance has been invaluable and has allowed me to increase my productivity enormously. The benefit to cost ratio for me has been almost incalculable!!!!!!
I now have extreme confidence that I can turn tasks over to Tim Etc. associates, spend my time on higher value activities, and receive a high quality work product back every time.
The services have far exceeded my initial exepctations.
Jessica is amazing! Very pleasant and thorough!!
As a busy mom and resident physician, I was often feeling overwhelmed by time-consuming home, social and career tasks that I just wasn’t getting done in a timely way. I have been working with Time Etc. for about 4 months now, and am very happy with this service. Our assistant Kimberly is incredibly versatile and proactive, and finds ways to help with a range of tasks from editing medical presentations to helping plan family outings and arranging appointments. She also provides creative ideas for meals, gifts and events. It’s a comfort just having someone that I know is moving forward on tasks even when I cannot, and helps me to be more motivated as well. Thank you Time Etc.!
Jessica is absolutely amazing, always a great attitude, willing to go the extra mile. I am so appreciative of her assistance and look forward to working with her again in the near future.
I am so happy with Jessica’s work from TimeEtc. I can have an idea, and an hour later it’s implemented. Awesome!
Jessica is amazing- so easy to work with! She is pleasant and helpful- perfect service!
I am very excited that I finally bit the bullet and signed up for TimeEtc – my VA Jessica is quick to understand what I want and then accomplish it. Couldn’t ask for more. Ten free hours for me to work on something else, or even to just spend having fun.
Jade has been an invaluable asset to our company! We are so fortunate to have found a virtual assistant that is specialized in exactly what we needed. We never could have hired someone to do the work we needed, and we are forever grateful!
Time Etc. has been extremely beneficial to our organization. Time and time again we can count on them for reliable, efficient, and timely work.
Time Etc. makes my life so much easier! I’m a big fan.
I signed up today with time etc. and my first hour of working with my virtual assistant has been fantastic. I’m thrilled to be working with them and will continue to do so for a long time.
I have been freelancing through Time Etc for over 18 months. I have found it a great place to freelance through, very professionally run with no fees or catches that is often the case with other freelancing sites. The business model of having an account manager allocated to the VA’s/clients means there is excellent communication and support for both the client and VA team.
I have been working for Time Etc. for a little over a year now and love it! It is wonderful to be able to work with entrepreneurs, small business owners and business professionals were I can use my skills sets to help their business succeed. Time Etc. is a great place for part-time work and I enjoy being able to manage my day and set my own schedule. I have always received very timely assistance from Help & Support with any questions that have arose. I would absolutely recommend anyone to work for the company! Keep up the great work Time Etc.!!!
I thought I would write a review being on the other side of the process!
I applied to become an assistant at Time etc! Well, what a waste of time that was. I literally had to jump through hoops to get accepted (having been an assistant for a ten year period for some very highly respected firms) only to be told today by an automated email that I had been unsuccessful.
The company has a real lack of communication with it’s potential freelancers and is something that they need to address. Through the whole on boarding process I didn’t actually speak to a single human being!
Disgusted.
Same here, I am disgusted. I actually thought I had been accepted but I was dumped after my first task and my request for feedback refused. I am now glad I was dumped, gross way to treat people. My advise? Go on Upwork or freelancer and get proper professional freelancers and do not go through a horrid agency like this.
Hello there,
Thank you for taking the time to leave your feedback.
I’m really sorry you weren’t successful in being accepted as a freelance Virtual Assistant through Time etc.
I understand that it is very difficult when your application isn’t taken further, especially when you’ve invested time in the process.
The quality of Virtual Assistants available through our platform is very important to us. As a result, we’re unable to progress many applications that we receive.
We’re a small team who enjoy working with hundreds of Virtual Assistants in the U.S. and UK, many of whom we have known and worked with for a number of years.
We take all feedback (good and bad) very seriously and I will ensure your feedback regarding communication reaches Samantha and Cheryl who run our application process.
Kirsten
Time Etc
Thank you for your assistance. I appreciate you helping me.
I was in overwhelm. This process helped me tremendously with tasks I did not have time to complete. The quality of the work was excellent!
This is a really great service; efficient and professional. We’ve been using Time Etc for a couple of months now and it’s worked really well for us.
I have been using Time Etc. for almost two months. I cannot be more pleased with the assistant assigned to me.
She has been a true pleasure to work with. Her skills in administration have allowed me not only to be more focused with my clients, but also, my family, as I am no longer checking voicemails or email for scheduling purposes.
Her organizational skills are exceptional. She has helped me tackle various projects that have been on my “to do” for awhile., and likely would still be if I had not found Time Etc.
I am very thankful for this service!
My virtual assistant Haifa has been doing such a good job and so supportive to me that made me did a lot more work. She is the best assistant I ever met. She is good at writing, searching and handle a lot of things together. I came from oversea and everything is new to me. She helped me so much!
I want to say thank you so much to Haifa and I want to say thanks to manager Kirsten too.
Kirsten has been very supportive too. She always comes in right to help me.
Time Etc is a thoroughly professional organization with outstanding customer service. The business model is very friendly for the small business owner. At the same time, the service delivery is world class. I’ve only been a customer for a short time and am completely impressed.
Amazing job Ava! Thanks for thinking ahead of me. I appreciate your help. Excellence in motion.
Great job Amy. As always. I don’t know how I ever did my business without you.
Tiffany is an amazing marketing strategist when it comes to Social media. We are currently working on Pinterest, Instagram, and Facebook. I am very impressed with her knowledge, expertise and ability to think outside of the box.
Katherine is a talented editor. Her suggestions are spot on. She is quick and professional. I highly recommend her.
I’ve really loved working with the VAs from Time Etc, Everyone has been great but I have to give a special shout out to Robin Z. She went above and beyond to help me get my newly coded website squared away. Not only is she knowledgeable, but she is a great communicator and very easy to work with.
I highly recommend Time Etc.!!
I am so delighted with the quality of work and overall thoughtfulness put into my tasks. I truly feel a partnership with someone who cares about my business and is as dedicated to success as I am.
Very pleased with the service and Samantha’s input is invaluable to me. I can trust that every task I post will be executed properly, she exceeds my expectations every time. Awesome.
Quite simply Samantha is invaluable to my business. I cannot fault her work and her professional skills are 100% each and every time.
Thanks Maria for handing this pain in the ass assignment for me. Reading chicken scratch is not somehing I mastered in school – glad you were able to translate and improve. As always thanks for your awesome work and happy attitude.
I’m extremely pleased with this service. They go beyond what typical virtual assistants do and offer over 350 skills to pick from to outsource your work including marketing, writing and design tasks. The monthly plans are flexible and a great value.
Great Service Provider!!
I’m very impressed with this service. Kathryn, my dedicated Personal Assistant, was prompt, creative and efficient. She was an immense help to me in marketing and proofreading.
Sundra did a very professional and thorough job on the assigned task. Would hire her again in a second!
I’ve only been using Time Etc. for a few months, and my only regret is that I didn’t find them sooner!
I was matched up with a great VA who totally “gets” my very niche audience. I have her handle all of my social media tasks, research, event scheduling, and other things.
Social media tasks that used to take me hours take her minutes, and engagement is soaring!
I like that if I have a one-time task come up that calls for help outside of her sphere, I can get that taken care of, too.
Absolutely terrific. Efficient, smart, fun to work with.
Samantha is efficient, professional, super quick and responsive. Her talents have allowed me to develop my business and nurture contacts. She is a wonderful asset.
Michelle @ DCS Ltd
Leah at Timeetc is fantastic. I have tried several virtual personal assistants, and she is the best. Responsive, clever and easy to work with!
So far so Awesome- This service is making a huge difference in my life. Make sure you ask for a different assistant if the one you have is not the best- they work with you very well. I have a wonderful assistant now and could not be happier!
Jessica has done the first task brilliantly and I look forward to working with her on lots more tasks. Really efficient and great attention to detail was very good.
Lori is exceptional at any task. She is highly responsive, organized and efficient. I wish I had hired timeetc years ago!
Very responsive and easy to work with, and very cost-effective. I should have hired them much sooner!
Haifa is the most competent, trustworthy, intelligent and efficient VA out there. Anyone lucky enough to work with her is beyond privileged! I cannot say anything but great things regarding her work ethic, morals and dedication to customer satisfaction.
I am enjoying having TimeEtc as my “back office” — I was resistant to delegating at first, but have discovered that it’s just pure gold to have someone to do the kinds of things I’ve sent to them — it’s been a big part of my recent business growth.
Courtney is amazing! She was great at learning all of the things I threw at her. She responded in a timely manner and did an amazing job at creating and posting social media posts across all platforms.
What a wonderful service. When my first assistant didn’t work out, I was given THE PERFECT PERSON for my needs. We get along really well and she is amazingly responsive. Love it!
I’ve only been using Time, etc for a few months, but I’ve been impressed. The work has been good overall, and they’ve given great follow-up service the couple of times I’ve been dissatisfied. I’m looking forward to continuing to use the service.
My one piece of advice is not to trust the “find someone for me” option–search through the skills to really find someone who can help you.
My first experience of using Time Etc has been great. Kellie was super efficient and got amazing results fast. I was very impressed and look forward to working with the team as I launch my new book. Thank you!
If you look at my previous comment, you can see that I have been working with timeetc since late September. I wanted to come back and say that I am still absolutely blown away by this company.
I have worked with 7 assistants there, and all of them have been great but it is awesome how quickly you sort of find the person you most often return to. Christina has been a growing part of my workflow and simply a stellar asset.
After going through any number of lower cost VA companies it is so clear that timeetc is a cut above in the quality of their assistants and well worth the money. From scheduling to research and on to light WordPress administration, I never feel like my tasks will not be covered. The one time they didn’t have the skills on staff for a job that was way outside the scope of a VA they let me know and offered to manage the Upwork search for a freelancer.
Just awesome.
Ken
I started using Time Etc when, at around midnight one night while semi-slumped at my laptop drowning in work – I realised I needed assistance.
I have never looked back. I run 2 business and use 2 VAs who are skilled in different areas. I use them con-currently and my businesses have never run more smoothly.
I find my VAs are extremely responsive in a timely manner to all emails I send and new task requests. They are really efficient and I especially like being able to track the time they spend on tasks, which provides transparency for so I can manage costs, especially with my start-up company.
I send regular thank-you cards to my VAs as I honestly have never had an issues with them – I can only speak highly of them and the Management Team at Time Etc, who take the time to match my requirements to the skills of the assistants on their books. Rachael at Time Etc knows the staff she has on her books so well, that while on the phone with her, she can instantly recommend a new VA for my requirements, as and when they change.
Regarding managing my account, topping up credit and changing plans, Time Etc are very responsive and accommodating.
10 stars would not be enough!
Highly recommend.
consistently very pleased.
Maria has seamlessly become an integral part of the Bpeace team! Professional, knowledgeable, responsive and so helpful! Thank you, Time etc.
Super happy with Time Etc. Some phenomenally capable people, very fast time responses, and able to access a very wide range of expertise.
I don’t understand if all of the reviews on here are paid or fake users or maybe I just had a very bad experience, but my experience as a customer with TimeETC was not good. Initial setup took a week or two before I was paired with an assistant, and communication was slow off the bat with my “account manager” Kristen. Things were going fairly smoothly for a while – basic tasks like researching travel, etc.. until suddenly a month or two in I received an email saying my assistant (who had dropped off communication a week earlier) was no longer with TimeETC. Some warning about this would have been nice but I understand it’s possible she left and didn’t give TimeETC much notice.
Fast forward a few weeks, I’m still going through back-and-forth communication with Kristen trying to get a new VA. She was very slow to answer emails (sometimes taking several days or a week) and I was still without service. I got in touch with her eventually and scheduled a call but ultimately decided to cancel before I tried a new VA. TimeETC’s pricing is very competitive and I appreciate their model of providing a dedicated assistant. Not a fan of RedButler, FancyHands or others who use pool models. But, I fear they may be selling themselves short and understaffed given the poor communication I experienced. Seems like this company could be pulling a Zirtual soon.
Dear Jay,
I would sincerely like to apologize for the issues you have experienced.
Our goal is for every client to be delighted with the service they receive from us – and we’re lucky enough to receive many positive reviews as a result.
In this case we clearly didn’t achieve that goal for which we are very sorry.
Please rest assured that we have taken your feedback very seriously, especially regarding response times, and will be taking steps to ensure that this does not happen again.
Barnaby
Time etc
Hi there.
I joined time etc as a VA in December last year. I was paired with a client who then messaged me to say he was leaving as the account manager who was supposed to be dealing with him had someone else make contact and try to up sell him unnecessarily. I found it impossible to get jobs (they go within 5 seconds of posting) and after earning a whole £8.86 for best part of an hours work I also decided to part company.
I thought it would be a good way of getting some steady income whilst I built my own business.
I asked the account manager what had happened to the client and they assured me he was still with them. He wasn’t.
I wouldn’t rate them and they seem to waste an awful lot of both client and worker time.
Hope you found a VA in the end
Thanks. Jo.
I’ve been using Time etc for a week and a bit now so far and I’ve had a really, really good experience. the assistant I’m working with is super considerate, respectful, and helpful. I’m really pleased with how efficient everything is too. really feel like my assistant is providing a lot of value for what I’m paying
It took me a day or two to find an assistant that worked well with me, but their ever-vigilant account manager was on hand to smooth the process.
For the last few months I’ve been using Time Etc for personal tasks and business entertainment and find it to be very effective. For a small number of hours it’s a bit on the pricey side, but it’s worth it.
Theresa is the ultimate professional. She always exceeds my expectations
Thank you for all you do T
Jim White, PhD
So easy, flexible and professional.
Loving TimeEtc.!
Roshunna does great work, she submits and completes tasks in a timely matter. Her graphics are amazing and she always does quality work.
I have been using Time Etc since August, and it is simply outstanding. To this point I’ve had one assistant only, and over time she has gotten to know key information about me, so now I can often spend less time explaining and defining up front. I have used the service to coordinate multiple business trips, schedule home services, perform subject research, coordinate social media, and more.
I started using Timeetc. today – and wow. I feel like my life has changed in ONE day! I have already had Stephanie help me with a hotel reservation (with several funky details), an order on Nordstrom for my brother in a faraway state, scheduling, and more. In one day. Thank you, Timeetc.!
I have only been with Time Etc. for three days now, but I am completely blown away. The difference in the level of attention to detail, pro-activity and communication is really, really apparent.
After trying a number of firms in the last few weeks and suffering with FancyHands for most of a year before I can tell there is no comparison.
Do the trial, see for yourself.
I have been using TimeEtc for about six months now and have found it to be massively helpful. The ability to scale up and down is great and it’s been a very big help to me.
I am glad to see that clients are happy. But as a VA, my experience with Time Etc was horrible.
Hi Shari,
Really sorry to hear that – It’s not what we strive for and we very much enjoy a great working relationship with several hundred Virtual Assistants!
Please email me at kirsten@timeetc.com with your details so that I can investigate what’s gone wrong.
Kirsten
Time etc
Allows me to zero in on the most efficient three tasks of my day and my assistant affords me the luxury to focus on what will drive my company forward. She is like a pair of Bose noise cancellation headphones, not just for music, but for my whole professional life. Love it. Recommend it. Buy it!
My assistant was efficient, communicated in a timely manner and did excellent work. The platform is intuitive and easy to use.
I used Time.etc to extract information from a number of webpages.
I am very happy with the work that was done.
I found their assistants understood the task quickly and were efficient and responsive.
A great service which I will use again.
severin
TimeEtc has done exactly what I asked to have done in an area of marketing where I personally lacked knowledge and proficiency . The work was done well and in a timely manner. I only wish they had generated more leads and understood more advanced techniques for attracting the type followers I was trying to generate. But overall the word was done well and the virtual assistant was caring and professional.
I’ve been hiring freelancers to help me with my business for a while now and this has been, by far, the best experience. I get to deal with someone in the United States that does not take shortcuts on just trying to complete a task but actually try and understand what I’m trying to accomplish. The work is not that complex but there are a lot of little adjustments and improvements that are necessary along the while and while some I’ve dealt with will happily take the money regardless of whether or not the work was effective or not, my assistant demonstrated an interest in ensuring that what we are doing makes sense and is working as intended. I highly recommend this service and the assistant that Time Etc. chose to assign to me for the work I needed help completing.
I’m blown away by the quality of my VA. This is unbelievable value to my organization – such a massive load off of our liability and not an ounce of quality lost. Don’t change a damn thing, Time, Etc.
As a serial entrepreneur running two businesses and consulting with several others my time is hardly my own. Over the last few months I’ve taken on a handful of new projects and commitments that position my business for great advances; suck more and more of my personal time.
Enter TimeETC and the awesome group of VA staff. It’s like having an entire agency at your disposal. So far I’ve engaged a WordPress and content management guru in addition to a communications wizard. Unlike more expensive tools where you pay for “dedicated personal” here that option is just included along with a ton of useful benefits.
I didn’t get a 50$ credit as mentioned above (it was only $25 for me) but I can say it’s still worth it beyond a doubt.
Multiple lines of communication CHECK
Fast response and turn around CHECK
Professional staff CHECK
Next I would love to see them part of the Founders Card network, but that may just be too much awesome !!
I’ve been relying on timeetc since my business began growing and I don’t have time to do tasks that are important but take time away from the higher priority tasks that I have to get done. Bay has become my personal go-to doing everything from creating a workflow spreadsheet to contacting my clients and sending emails. Plus, I look good to clients that I have an assistant since I’m a sole proprietory. Timeetc has been clearly an asset to my company. There are a number of other of the same type of sites out there, but I tried them and didn’t stick with them. This is the real deal.
I was skeptic but lured in by their free trial not requiring a credit card. They really cater to the customer (all I do is literally type in the task, no selecting categories, or details, etc.), and the work is pretty quick & quality. At this rate I should be able to get 2-3 things done on the free trial alone.
I’ve always had to rely on myself for getting stuff done because no one else is competent. That’s probably why my own personal tasks have gotten neglected… Too busy doing other peoples’ jobs. Finally, after trying on TimeEtc, I’m hopeful that this can change because I will be able to rely on someone else who will do the job RIGHT without being micromanaged.
Can’t wait to try more.
All of the assistants at Time Ect. has been fast, courteous and efficient.
I can’t recommend Time Etc highly enough. I started using them over a year ago and have been consistently impressed by their efficiency, friendliness and quality of service. I wish I had more work to give them!
Time Etc has been such a great help. I am able to send tasks and they are done efficiently and reliably. It’s tremendous value to get some things off my plate and focus on the work of teaching Pilates.
Terrific support. My VA, Holly, and manager, Kirsta, are amazing. It is taking me time to provide needed information to Holly. As I send more support material, she adapts immediately. I am stepping up the transmission of my stuff to her and increasing the number of task each day. I am very pleased.
I love Time Etc. I’ve been using them for about 6 months and I trust them with everything. Thank you!
Time Etc are brilliant! Compared to other services out there, they are a really low risk option that always deliver to a very high standard with minimal input from myself. Support is great too; you get access to real people if you need help posting tasks, or coming up with ideas on where else you can save time.
I’d recommend them to anybody, plus you get £25 worth of free credit to get going 🙂
So far so good. I’m learning that I need to be better at delegating and give teh right information, but already it’s saved me time and money on things I simply don’t need to be doing. My VA has been getting to know me and my business and that’s making everything run smoother. Top notch service.
Kristyn is an amazing help. She handles my social media communications with very little supervision on my part and keeps me on track and on time with my blog schedule. She has been a delight to work with, very fast, a quick study in my area of expertise and a great help. I’m so glad I finally tried a virtual assistant. Thank you Kristyn.
Time Etc is absolutely fantastic quick and easy to use and they keep you very informed.
The price per hour really does reflect the service they are giving and is very competitive for tasks almost started at the same time you send them.
Its is just like they are sat in our office.
The group at Time Etc is absolutely great to work with. They have an easy to use interface, communicate extremely well, and have very talented people. Would definitely recommend to anyone that is looking to get more done in the same amount of time.
The team at Time etc are just fantastic. They are communicative, responsive, timely, honest, thorough and work to a very high standard. I’ve been working with the team their now for three months and they are all excellent.
The user interface is nice both on web and mobile.
I’ve tried offshore virtual assistant services and they just aren’t as good as Time etc. Highly recommended.
I tried Time Etc and Red Butler.. Time Etc had much better communication. The information was presented in a detailed fashion with support documents provided. The tasks were handling in a professional manner and quickly. Definitely going to stay with Time etc!
Amanda was AWESOME !
Our PDF required several revisions… but she stuck it out and got it done!
Nice Job Amanda!
Great communication and a huge help for some data entry tasks.
Time-etc have been excellent. Very professional, efficient and versatile in the range of support provided. Laura is our main support and we’ve been really pleased
I’ve been using Time Etc for a couple of months now, and I can’t express how wonderful it is to have this resources. There’s nothing like the feeling of “yes, I CAN get that done even though I’m working a 12-hour day….” They are professional, talented, and have excellent follow-up.
I began using Time etc. last month to do a few research tasks including calling local businesses and getting quotes. I’m extremely impressed with how efficiently they got the job done; it was actually faster than I probably would have spent, and it freed up my time to do other work. They are very professional and courteous, and the online interface was quite streamlined also. I’ll be moving more of my to-do list into Time etc. for sure!
Charlene was phenomenal – she got the task done in very short period of time and was very effective in following up on all the little items that were a part of the fulfillment of the duty.
I came to Time etc to find consistent support from talented, experienced people and that’s exactly what I found. On day one I was given a dedicated Personal Assistant who could grow with me and my business and after only a week into using the service, I already felt like I’d be lost without her.
I’ve used Time Etc. for nearly a year now across three businesses that I run and manage. I also use my Executive VA extensively for personal management too, such a travel arrangements.
I use the service for three main areas: 1) diary management & scheduling 2) (social media) marketing; & 3) accountancy.
Once I appreciated that I needed to be focused and to communicate clearly, I realised much greater benefit and leverage from Time Etc.