Overall Rating4.934.934.934.934.93
Quality of Work4.934.934.934.934.93
Communication4.874.874.874.874.87
Value4.94.94.94.94.9
This post may contain affiliate links. Please read my disclosure for more info.

Time Etc is a US and UK-based virtual assistant company that has been around since 2007. They’re one of the most popular VA companies too — having saved their clients more than 700,000 hours so far!

Important Note: This Time Etc review is geared toward those looking to hire an assistant. Click here to learn more about how to become a virtual assistant.

About Time Etc Virtual Assistants

time etc reviewThe company is proud of the assistants they offer. Each one has to pass a very strict selection process, and only about 2% of applicants are approved.

All of them are college-educated and have an average of 12 years of experience. These Time Etc assistants have worked for Facebook, Apple, IBM, AOL, and other major corporations.

Most Time Etc VAs serve customers from their home offices in either the US or UK — depending on your location.

A Celebrity Advisor

One interesting thing about Time Etc is that Sir Richard Branson’s former assistant, Penni Pike, is a special advisor. She served as the billionaire mogul’s assistant for three decades, and is probably as close to a celebrity as they come in the world of personal assistants.

Now, you’re not likely to score Penni as your VA when you sign up, but she has helped train and mentor the rest of the crew.

Customer and Assistant Feedback

Time Etc is known to look after their assistants and customers.

The company has earned a 4.9 out of 5 rating on Glassdoor from assistants, and a 4.92/5 customer rating here on Virtual Assistant Assistant.

The Hard Work Myth

Time Etc was founded by Barnaby Lashbrooke, with the intention of helping busy entrepreneurs and leaders achieve more. As you know, it’s not always about working harder, but more often about working smarter and pulling the right levers for big gains.

This is a cause Barnaby is particularly passionate about. In fact, he wrote a book on the topic called The Hard Work Myth.

Special Offer: If you sign up for Time Etc through this link, Barnaby will send you a free copy of The Hard Work Myth ($13.97 on Amazon) to say thanks.

Pretty sweet that Sir Richard even tweeted it out!

the hard work myth richard branson tweet

How Time Etc Works

When you sign up for Time Etc, you can expect to be assigned a dedicated assistant with whom you can begin to establish an ongoing relationship.

However, you can also build a team of multiple assistants, each with different skills, for no additional cost.

Time etc doesn’t use a one-size-fits-all approach and instead pride themselves on fully understanding the client’s requirements, challenges and personality before carefully matching them to a suitable assistant.

They put a lot of effort into this matching process because they believe that having an assistant that truly understands you and your business is the key to succeeding.

Time Etc Founder Interview

I had the chance to sit down with Barnaby to get the inside scoop on how the company works and who they best serve.

VAA Exclusive: Click here to claim your free $50 trial credit!

VAA Bonus: Sign up for Time Etc through my referral link and I’ll send you a free copy of The Progress Journal to help kick-start your productivity! Just forward your sign-up confirmation email to progress [at] virtualassistantassistant [dot] com and let us know your preferred shipping address.

Services

Time Etc virtual assistants can handle a wide variety of tasks you throw at them, including:

  • Help with your to-do list
  • Manage your diary/calendar
  • Book accommodation and travel
  • Find products and services
  • Check and respond to emails
  • Research
  • Social Media
  • Writing and blog posts
  • Sort your expenses
  • Chase late payments
  • Issue invoices
  • Transcribe audio
  • Edit and format documents
  • Data entry
  • Help with marketing
  • …and more

Plans and Pricing

Rates range from $22-26 an hour, and you can sign-on with a dedicated virtual assistant for as little as $250 a month.

Naturally, the more time you need, the more attractive the rates become, and to the extent your VA is available, you can scale up or scale back your hours as needed at any given time.

time etc pricing

The rates are a pretty good value when you consider they include:

  • a dedicated virtual assistant
  • the ability to add more assistants to your team with different skills
  • the ability to share your assistant with other people in your business
  • a built-in task-management system to help you keep track of everything

Like with most other virtual assistant companies, you don’t have any long-term obligation, contract, or overhead.

To help ease the fears of first-time outsourcers, Time Etc is offering a free $50 credit for Virtual Assistant Assistant visitors to test out their service risk-free (with no credit card required), and a 100% money back guarantee.

You won’t find that with a freelancer and definitely not with an in-house hire!

Time Etc Alternatives

At these rates, Time Etc compares favorably to other premium assistant services.

Boldly Time Etc BELAY Zirtual
Customer Rating
Established 2009 2007 2010 2010
Hourly Rate $37-43 $22-26 $38-45 $28-33
Minimum Package $430 for 10 hours $250 for 10 hours 10 hours a week $398 for 12 hours
Dedicated Assistant
Minimum VA Experience 7 years 5 years 5 years 1 year
Team Access *
Rollover Hours
Free Trial
Learn More Learn More Learn More Learn More
*Specialist services are available for an additional charge.

In the US and Europe, the nearest competitor would be Boldly, which has a similar set-up if you’re interested in making a comparison, though at noticeably higher rates.

Your Turn

Have you worked with Time Etc? If so, please share a quick review of your experience below to help others with their decision.

Frequently Asked Questions

What is Time Etc?

Time Etc is a leading US and UK-based virtual assistant company established in 2007. Check out the full profile on Virtual Assistant Assistant to read reviews from real Time Etc customers.

Is Time Etc legit?

Yes, Time Etc is a legitimate provider of virtual assistant services. The company has a roster of more than 16,000 clients and has saved those clients more than 700,000 hours so far. Check out the full profile on Virtual Assistant Assistant to read reviews from real Time Etc customers.

How much does Time Etc cost?

Among US and UK-based virtual assistant companies, Time Etc is among the most affordable. Depending on how many hours of support you anticipate needing, you’ll find packages ranging from $21-26 an hour. Check out the full profile on VirtualAssistantAssistant.com for more information.

288 Reviews

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    I have just started using Time Etc and all I can say is Fallon is unbelievable – she hit the ground running!

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    I’m a huge fan of this service! My VA from Time etc. is excellent and totally on top of it – I trust her completely. Partnering with Time, etc. makes my life and work much more doable and enjoyable. The web interface is seamless and the level of customer service both from my VA and from my account rep is stellar. I am pretty newly self-employed but decided to pull the trigger early in my journey to hire a VA instead of waiting until I felt like I was making enough $$ – and the investment has more than paid for itself by freeing me up to do the work I’m best at and that generates more profit. Plus I get to spend time on the work I enjoy most rather than on the administrative apects of running a business.

  1. Time Etc. and Stacy were a breeze to work with. The prompt communication and follow through with tasks was 100% perfect. Their ability to find specific assistants that cater to your business needs is incredibly satisfying. Especially across the time zone of my choice.
    I’m in the Real Estate industry and at times get overladed so staying on top of database management is essential. During the Pandemic I really needed more assistance and my personal (virtual) assistant really stepped up her game! I’ve used them for approximately 2 years and would recommend them again and again.

    The direct connection that Time Etc. gave us was an incredible opportunity to establish task oriented solutions within a specified time frame.

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    Extremely happy with the efficient and accurate support received. Many thanks!

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    Bobbie is outstanding. She goes well beyond my expectation each and every time and anticipates needs before I know I need them. She is professional, efficient, kind, communicates well and a joy to work with.

  2. Micaela has excellent customer service skills, I know I can trust her to communicate with my podcast guests, clients, and prospects in a professional, kind, patient way. She is also very thorough, picks up new skills quickly, and is self-directed and motivated. It has been such a pleasure working with her and I look forward to continuing to work together on more projects.

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    If you’re looking for a personal (executive) assistant, look no further than Brittani. She is double smart and really knows her stuff. She is VERY tech savvy and is an out of the box thinking that will not only take the task you give her and run with it, but she will improve the results of the task in ways you might not have thought of.

  3. Fantastic! I have tried other services, but the assistants at TimeEtc are the most talented and dedicated yet. The client service staff truly go the extra mile to make sure my projects run smoothly and I get the best value for my money. That means a lot to me as an entrepreneur. Highly recommend.

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    Time Etc has been a lifesaver. My first assistant was amazing and could often anticipate my needs, thereby being ready with whatever I needed before I even asked. She later left for a full-time job but spent an extra month helping with the transition to someone new. It took a few tries to find the right person for her replacement, but the Time Etc staff worked tirelessly to find *just* the right fit for my needs. They succeeded! My new assistant has been with me for six months and has been just as amazing as the first. She also anticipates my needs, communicates fantastically and hasn’t come across a task yet that she couldn’t help with. I used to search for personal assistants on my own locally, and it was hit or miss. Time Etc has made the process so much easier, and the results are highly professional, affordable, and exactly what I needed.

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    I have loved working with my assistant at TimeEtc. She is kind, thorough and has helped me tremendously with time management. Tasks that I used to try to handle while stressed are now off my plate. I highly recommend trying it

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    I really enjoy working with Stacy. She’s a good communicator and a problem solver. We get work done together.

  4. I have used VAs for many years across multiple businesses and cannot recommend Time Etc. more highly. Once you have their support for a few tasks, you will wonder how you got along without them.

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    Susan is truly amazing! Knowledgeable, helpful, skilled. She gets things done the way you need them done and she gets them done quickly. She’s ‘Simply the Best”!

  5. I have been 100% pleased with my small but mighty VA team through Time Etc. They are professional and so timely. They are so good, they seem like they are in-house and work well with our team members in design, editing etc. I really appreciate the care this company takes in great customer service.

    I would strongly recommend if you don’t have a VA, just try one. We have been working a small team of specialized VA’s for 15 months now. Well worth the money. I can highly recommend this company…they are ten stars out of five!!!

  6. So far so good! The tools are simple but effective – task management, email, and time accounting per task. Simple, but amazing.

    Kabrina, my virtual assistant, knew exactly what ti give me from the start. I needed research on various people and skills, and she gave me options and information – perfect! I could see how much time was spent all along the way, and set time limits to easily communicate value to me.

    Can’t wait to continue working together!

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    I have been a client of Time Etc for a few years and have been very satisfied! The assistants are extremely professional and very helpful. I would most definitely recommend Time Etc!

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    My first experience with Time Etc was a success! Raven was incredibly responsive. She typed 37 complicated flip charts in record time with a high attention to detail. I’m pleased and I will definitely use Time Etc for my next VA gig.

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    Time Etc staff and our VA have been tremendous! The value and professionalism are unmatched and I regret not moving forward sooner with our decision to hire someone to help us out with so many daily/weekly/monthly to-do items. If you’re waiting to decide it Time Etc is right for you—don’t make the same mistake… just give it a try.

  7. Only a month in and I already see the life changing potential as I learn to delegate to my VA. I’m very happy I found Time Etc. and am never looking back!

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    Great option for early entrepreneurs to have someone taking care of day to day tasks to become more efficient.

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    Elizabeth is fantastic to work with—attentive to stated goals and objectives, strategically minded, always timely with communications, asks relevant questions, and is professional and personable!

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    Denise is a super star. She is a strong implementer and requires little direction. She has strong communication skills and savvy with tech. She is pleasant and always on time with her projects. Outstanding.

  8. I love Time Etc! My assistant Sharon is always on top of every task. She gets the job done quickly and help my life run smoothly. I have mainly used Time Etc. for personal tasks such as finding interior decorators, vacation planning, and email management.

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    I’ve been using Susan for the past three months and I can’t tell you how much it’s made my life less stressful. Before Susan, I was constantly aware that I should be posting on social media for my business but didn’t have a clue. Now, Susan handles all of my social media so I can concentrate on what I do best!

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    Patty was great! She kept me updated as she was working on the task, and she completed it within a timely manner.

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    Stefany responded to an urgent request to translate a survey from English to Spanish for a client. While it did take a few days for Time, Etc. to find someone able and available, Stefany was responsive and easy to work with. Mil gracias, Stefany!!!

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    Baneet, is outstanding. She is responsive, creative, and perceptive. She takes good initiative. And, her feedback is always very thoughtful and helpful.

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    Signing up with Time Etc is transforming my business. I couldn’t be happier with the results and my Virtual Assistant Sara. I signed up to be held accountable to my schedule and to keep up with social media. I’ve seen a growth in sales since working with Sara and it is with no doubt because of her organizational, social, and management skills. She takes initiative, is a quick learner, and keeps me on task!

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    My company has used Time Etc. for nearly a year now across our business development portfolio as well, using our Executive VA, January extensively for editing/formatting, calendar management and many other administrative functions.

    January and Time etc. is a value added resource for our organization and we highly recommend to other businesses.

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    I can’t say enough about how invaluable my Time Etc. executive assistant has been. I feel the positive impact daily, hourly even. My clients, mostly senior executives, rave about how much they enjoy working with her. She continues to impress me with her ability to work quickly and at the highest possible quality. I am so appreciative… I can’t imagine not having her on my team.

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    Andrea has been such a huge blessing to me and my company. She is a quick learner, not afraid to ask questions- yet can also think on her feet. She is timely and has a great attitude. I recommend Time Etc to everyone I know if they need extra help. This company truly helps you find your perfect match for your team.

  9. Kelly is absolutely amazing! I have had her as my assistant for a couple of years and I’m so glad I found her. Her real estate experience really comes in handy. She is easy to work with and we get along great!

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    I’ve been using Time Etc for 9 months, and I couldn’t be more grateful for the services Tess — and other assistants as needed — provides. I began using it a few months before a difficult cross-country move that stretched out several months, and Tess helped a great deal with everything from everyday tasks like making appointments and invoicing to research needs for work to researching things for our move, such as moving companies and new doctors in our new area. Communication is always excellent, and I feel confident that sensitive information my assistant has access to remains protected. I highly recommend Time Etc to others.

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    Once again, Diane has done a superb job. I needed a quick turn bibliography on a brilliant but little-known author and Diane quickly turned that into a terrific piece of research.

    From long tasks like reassembling an entire PPM or quick tasks like researching a topic, Diane and Time Etc. have been invaluable.

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    Jamie at Time Etc. was amazing. She screened all of the local financial institutions and found the one that was most likely to assist our small business. She set up the appointment and laid the groundwork for our eventual success. As a direct result of her efforts, our company now has a comfortable line of credit, and all I really had to do was show up at that first appointment. I highly recommend Jamie in particular and Time Etc. in general for getting things done quickly and accurately. The monthly fee money gives a lot of bang for each buck.

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    Monica does a wonderful job of adapting to new assignments and completing them. She is very dependable and takes the initiative to accomplish tasks. Monica communicates directly if does not understand the assignment and once she does you don’t have to repeat the instructions.

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    I really like working with Christina. She understands the work that I do, I love that the quality of work is extremely high, and I don’t have to spend time going back again asking for rewrites.

    Using her has my VA makes me much more productive, and it makes running a business easier knowing you have good talent on board.

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    Your service is a life-saver! Heather has been a fantastic help to me as I delve into a very challenging project.

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    My Timeetc VA, Amy, has been phenomenal! In no time at all she got to know and understand my business and has taken on responsibility for key areas that boost my productivity and income, making a real contribution and taking proactive steps to help me. She is responsive, reliable, and smart and has made a real difference to my bottom line and my peace of mind.

    In addition, the team at Timeetc have been very helpful and responsive whenever I needed.

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    Gail is great at keeping me focused and completing task in the time she agrees to get them completed. Really appreciate having Gail’s support!!!

  10. I don’t know what I’d do without my VA Christina. She’s proactive and always thinks ahead to ask me questions about things I haven’t even thought of. I’d be lost without her. My only regret is that I waited so long to hire a VA!

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    Awesome customer service and a timely response to my questions.
    Time etc have done well with assigning Neda as my assistant. She is assisting me with blog content and she is doing a marvelous job. Thanks, Neda!

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    I love how Jean works with me! She is flexible to meet my needs for an assistant. She fits right in and I am glad to have her on board.

  11. This has been a great experience. Louise and Emma made all the difference. They listened to me and found me an excellent fit. Having a VA has in a just a few weeks helped me become so much more productive. My only regret is that I didn’t sign up years ago.

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    I am so grateful for Time Etc and Tracey, my amazing team member. She is efficient and an absolute joy to work with. She anticipates what I need and isn’t afraid to suggest a way of completing our work and I LOVE that.

    This is a brilliant format of connecting people and as a business owner, I am impressed, excited and relieved to have been introduced to the company. I have suggested it to the many entrepreneurs I consult for!

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    Gail is fantastic to work with, looking forward to doing more tasks with her.

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    Lynette did a great job with my task. She was fast, communicated clearly, asked for feedback at just the right time to make sure the job stayed and schedule and finished the work ahead of time. She worked on creating a document I could not do on my own. I appreciate the help and professionalism.

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    Lauran has added value to me and my business through her commitment to excellence, clear and timely communication and overall oranization. She is in a class of her own.

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    My assistant Heather has been simply amazing! I’ve asked her to help me with a big research project and she comes through with extremely valuable pieces of information that I can then weave into a coherent whole. She is superbly skilled and seems to exemplify the quality of the Time ETC personal assistants. Highly recommended!

  12. I don’t have enough good things to say about my VA, Liz! She is super on-the-ball and frees up so much of my time to focus on the other parts of my business. Would recommend to any entrepreneur who feels like they’re drowning in their to-do list!

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    My assistant, Erin Schmitt, is AMAZING! She keeps me organized, works quickly and efficiently and has helped me increase my income by covering so much which allows me to do the attorney work I should be doing. Her customer service skills are outstanding and I always am able to feel comfortable with her contacting any of my clients regarding any issues. Very affordable cost for such fine work.

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    Shunnie and TimeEtc are absolutely the best thing that happened to me since sliced bread. Shunnie is timely, communicative, creative, professional, and is great at anticipating needs and projects. She has helped me in more ways than I even realized I needed help! I was previously juggling more balls than I could handle, and now everything is neatly in its place. She has also helped me catch up on tasks I have had on my to do list for years. I enthusiastically recommend Shunnie without hesitation. She would be an asset to anyone’s team.

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    Time Etc is INCREDIBLE! Not only are the quality of the VA’s top notch, their entire checks and balances system ensures that the customer always comes first. I love their accountability system. WILL RECOMMEND!

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    Michele offers superior service, initiative and professionalism!

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    I’m so happy that I was connected with Joy. Very quickly I could tell she was professional and good at what she does. She has great ideas for automation, efficiency and social media. In one month my stress has decreased dramatically and our work together has put me in a position to expand my client base while offering the same level of excellent customer service to my clients.

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    Our experience with TimeEtc was just “ok”.

    Pros: You get a real person to help you find the right assistant and walk you through the process. Overall assistant quality is pretty good.

    Cons:
    1) It took nearly three weeks for them to find three potential candidates for our team. (Not to hire them – just to find the candidates.) While it’s nice the process is managed, it just took way too long.
    2) I got SO MUCH EMAIL from TimeEtc that I finally had to escalate and beg them to stop bothering me. They literally asked me to review our assistant’s work on every single task. (Ironic: She was supposed to reduce our email load.)
    3) Cancellation Process is a pain. If you make the mistake of telling them your intention to cancel, they will immediately tell your team. (Not negotiable – I begged them not to.) This created both a security risk and a very awkward situation for us. On top of that, your balance is not refundable, so you have to use up your whole balance before informing them because the balance disappears completely on cancellation.

    Overall: Good assistant, but TimeEtc’s logistics were really a pain to deal with. Wouldn’t go with them again.

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      Update: After posting my review above, the TimeEtc team reached out to me directly to address my concerns. I have to say I was very impressed with their follow up – not only were they extremely proactive in addressing each of my concerns, but they made it clear they were working internally to update their internal processes to improve. Further, they’ve already solved the issues with onboarding delays (which was caused by an unexpected spike in interest back in January.)
      I feel much better about my TimeEtc experience after seeing how hard they worked to make things right for me. Again, I felt like the assistant herself did a good job overall and was a high quality team member. And based on the discussions I’ve had with TimeEtc after the fact, I doubt other clients will experience the concerns I had with onboarding delays and the cancellation process.

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        I will be interested to see how Time etc rectifies my situation. I feel like I get a lot of spam from them, but nothing from my assistant. My relationship manager reached out proactively, which is a good sign, but I don’t know how long it will take them to find someone to replace my current assistant. If I didn’t have a large balance built up, I would just cancel. I question whether they are paying enough to the assistants to keep them for long.

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    Jennifer S our VA is an asset to running our Bay Area nonprofit. She is accountable for consistent work quality and is excellent with communications. She shows up for work everyday unless she provides advance notice of an event she must attend. That has been once in a year. She has our back giving me more time to focus on my day to day commitments.

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    This has has been a life saver when it was most needed.

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    Time etc. has been a huge asset to my business! My assistant Deborah is fantastic, and has become a huge asset to my law practice. She has picked up every task I’ve given her from customer service, to admin, to content writing.

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    My business is thriving thanks to Time and I’ve never been happier. Just the other day there were thee of me online.

    One of my assistants was interviewing a CEO we’re doing a book for, another one was managing the chatbox for an automated webinar and I was running a mastermind for my authors – all at the same time.

    I had a hard time letting go at first but now thanks to the phenomenal assistants I’m working with, I’m able to free my mind of the day-to-day tasks and think about the big picture, come up with new offers and new business.

    The system is incredibly transparent, it does not require you to hire a V.A. full time and the quality of the assistants I’ve been working with is stellar.

    Thank you Time!

  13. With our small business, we have 3 different VAs through Time Etc. Each of them has proven to be an integral asset to enhancing our business. One takes care of our blog, another handles our newsletter, and the third manages our online Google advertising. Each of them has been extremely professional, prompt, and competent in what they do. My wife and I are so happy with the quality of our VAs and wouldn’t hesitate to recommend Time Etc. to any other busy business owners. Having a VA (or more than one) has taken these tasks off our plates and allowed us to make better use of our own time by focusing on enhancing other areas of our business.

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    Morgen is very easy to work with and responsiveness. She makes every effort to help you produce a great product and communicates well.

  14. Kim jumped right on my tasks, many of which were overdue. She got lines of communication established and started knocking down the tasks quickly. She has done a great job so far.

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    I’ve used Time Etc. for about six months now and it has exceeded my expectations. I am still getting used to the fact that I can hand over multiple tasks to very capable VAs. My VA is thorough and smart and often catches things that I, myself, have missed. I don’t know what I’d do without this help. I can’t believe I waited so long!

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    I started using Time Etc a few weeks ago and it has changed my life! I am a licensed counselor, and don’t have time for admin. My VA is a self-starter and needed almost no training or management. She is timely, has excellent communication skills, and is a problem solver. I barely had to train her on my CRM. She has tackled calling insurance carriers and dealing with unknown topics with ease. I’m VERY happy!

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    Time Etc. has been incredibly helpful. I was hesitant to hire a VA because I am new to this whole world of Virtual Assistants. But Time Etc. helped me make the transition and I am so grateful for all they do.

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    Just joined TimeEtc. First 2 tasks were last minute and urgent. Proof-reading of two articles.
    Shauna and Paula got my back covered. Great flexibility, commitment and execution.

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    Alta was incredibly responsive and gave me just what I needed. And, when I asked for a few tweaks based on some personal preferences she turned it around quickly. Looking forward to working with her again!

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    We have a show coming up on March 2nd and Shirlanne is helping me to organize the numerous details. I could not do it without her.

  15. Jennifer has been sorting my email for me for about a year now. I appreciate her attention to detail, her positive attitude, and her consistent and reliable service. Having my email sorted helps me give full attention to one task area at a time, and it’s made a big difference in my productivity and mental clarity.

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    I’m new to Time Etc. and I’m already impressed. Carol, my VA, is friendly, smart, quick and helpful. She’s great with communication and making helpful suggestions. Great work!

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    I’ve found both Associates I’ve worked with to be professional and respectful of my time. Communication is simple and the support is consistent.

  16. I am a entrepreneur building a business from the ground up. I had been working solo until I discovered TimeEtc. I had gotten so bogged down I was not moving forward. I wish I had found Time Etc. much sooner. It has proven to be the wisest investment I have made for my business yet. My assistant has elevated a great deal of stress by giving me back my productive hours while she handles all the necessary day to day administrative issues and more recently has worked on a project with me and her input has been very valuable.
    Now my focus is on my clients and the projects I am working on. Time Etc. And my assistant have helped me get off the tread mill and progress forward at a rapid rate.

  17. I’m so glad to have found Time Etc. and my VA Andrea! She is thoughtful, efficient and thorough and has been so patient and helpful while I learned how to delegate. I especially love being able to get things off my to-do list any time of day or night, while I’m thinking about them, and to know that they’ll be handled well! This has been a great year and I’m looking forward to finding more ways Time Etc. can help.

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    Jessica is amazing about helping take stuff off my plate. She predicts well, and helps me see through the craze of all the stuff I have to get done and figure out what she can help me do!

  18. Kacy is a great communicator and no matter what task I give her she gets it done with enthusiasm and in a professional manner. She asks great questions when she needs help. And she is always a pleasure to work with.

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    I’ve used many such support firms as well as hiring VA’s directly and I’ve been consistently pleased with the support of Time Etc and their staff, particularly Amanda and Diane.

    If you have never taken advantage of such support or have tried and were not pleased with the results, you owe it to yourself to give them a try.

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    I am so happy with this service! My assistant is extremely professional, has great communication and is very efficient. The user interface of the website is great too, allowing you to place time limits and easily track how much time tasks are taking/costing and allows reoccurring tasks. 10/10

  19. Louise took the time to get to know me. We had several calls before finding the right fit. My EA is fun and agressive at the same time, which is a good fit for me. I am a fast moving person with multiple companies and THIS HELPS.

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    Time Etc. is one of the best investments I have ever made. I have had a virtual assistant for our virtual business for about three months and have come to rely heavily on her. I’ve been very pleased with the results have spent a great deal of time working on the big picture while she takes care of the details. Our customers are also saying incredible things about our VA which makes me happy!!

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    I have been using Time Etc for a few months now. My dedicated assistant is awesome and the team of other assistants are great. Highly recomened.

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    Fleur is an absolute star! Can’t recommend her highly enough…

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    I have only been with Time Etc for a short time, but I am LOVING it! After sadly losing my previous VA after 4+ years where he did everything for me perfectly–until he didn’t–I never thought I’d find a replacement, but I did at Time Etc. So far, I am VERY happy.

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    I have relied on VA support from this and other services for years and I highly recommend Time Etc.

    Their staff has been universally talented and effective. Both Amanda and Diane have been reliable and responsive and I could not be more pleased.

    If you have never used VA support before or you’ve not been pleased with the support from another service, I highly recommend you give Time Etc a chance.

    Pick a project that really needs to be done but for which you have just not found the time and you will be pleasantly surprised at the results.

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    It didn’t take very long for us to “sync up” in both how we communicate tasks and progress, as well as making changes to tasks as we learned together. Very few tasks are so cut-and-dry that they can be imparted trivially and never adjusted, so being able to sync as we go, has been really important.

  20. TimeEtc has been a great help to my business. I’ve struggled making time for the content on my blog because I was busy getting sales for the company. My lovely assistants, Morgan & Margaret, have done a fantastic job in writing the posts I really need for my blog. The virtual assistants involved are of the highest standards.
    I truly recommend Time Etc, because they have a very good quality control.

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    Just completed my ‘get to know you’ call with my VA from Time Etc and it went great. My intention was to connect with my VA and let her into my life while also gaining an understanding of her outside of her skills and passions.

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    I used Time Etc for a few months and was happy with the results. I now have a plan forward for my novel writing based on the research. The service is great and the VA was quick and efficient.

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    We’ve used Time Etc for about 90 days and it’s been a total game changer. We’re a small non-profit that has downsized and we needed admin help and our VA Heather has been perfect. It has saved me so much time and effort and I have the utmost trust and faith that she can take care of anything I need.
    The staff at Time Etc. are also top notch and it’s been lovely dealing with the company.

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    If the first month is any indication this service will become more invaluable to be than I thought. My VA is smart, attentive with great attention to detail and execution. I work across 4 businesses, a consulting practice, multiple philanthropic engagements and family. She has been helpful across it all improving my efficacy and quality of life.

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    I have used Time etc for a while now and have found them to be very efficient, easy to work with, and timely in their execution. I run several different businesses in a variety of different sectors and I have assigned tasks in things ranging transcription to design.
    I use this service to maximize my time and spend my focus on things that are more original in nature (i.e. creative, requiring my specific knowledge, etc.) and getting help with the tasks that I need a second pair of eyes for.
    I am overall happy with my experience so far.

  21. I’ve had really positive experiences with the VAs used with Time Etc. It’s great having an account manager to hook you up with the right person, definitely.

    These days I use an independent VA that I met through chamber of commerce and she is a star! I didn’t realise that so little of what I’d actually paid to Time Etc went to my assistants. I understand about other business overheads – but personally I would rather make sure my VA is getting paid well for the hell I put them through (metaphorically speaking!)

  22. When thinking how to describe my experience with new VA Jennifer, there only one word that comes to mind…PHENOMENAL! She is an exceptional source of support and guidance for me- I feel reignited in my work. I have had a great experience in the past with Time etc- been using for over a year and truly value the service. It just keeps getting better and better!

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    Erin is a pleasure and consummate professional. She’s proactive, considerate, and thorough. Having been support staff myself, I know how valuable good assistants can be to one’s business. Deciding on Erin as my Executive Assistant is one of the best business decisions I’ve made. Clients also sing her praises.

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    I’m new to the whole “VA” thing and didn’t really know what to expect. All I can say is I wish I would have done this sooner! My VA Jaime has been a star and the process and follow through from Time Etc… has been great.

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    Without question, Time Etc excels at customer service. Remote, virtual, collaboration takes trust and accountability. Time Etc realizes this and proactively monitors and confirms that their service is working to expectation, and responds quickly when they do not. Nobody is perfect, but responsive correction makes all the difference. I have used others, and many cheaper than Time Etc, but as we know it isn’t what it costs but what it is worth. Time Etc is a value.

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    Both Sarita, my virtual assistant, and the TimeEtc. team have been incredibly helpful. Surpassed my expectations. Sarita has applied her existing expertise and has been willing to learn new skills quickly. Thank you!

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    Rebecca is friendly, pro-active, and a quick learner who handled the complex and very varied types of tasks I gave her very well. Rebecca mainly helped managing my online news website’s subscribers – new and old. Handling free trials and queries, doing and chasing invoices, helping with the sales process. Rebecca also created single-handedly a new data analytics table to help me track my user behaviour on a weekly basis. That was clever and creative. Overall I would say Rebecca is very good on the creative and communicative side, and in dealing with clients. Some admittedly dull and repetitive tasks in managing and updating our contact tables could perhaps have received slightly more attention. The best thing is that Rebecca got used to my very unique business and client environment pretty well and quickly. Overall it was great!

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    Been using TimeEtc. for a little over a month – it’s made a huge difference knowing I have someone I can rely upon, and it’s helping me focus on where I can bring the most value.

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    Just started using Time etc, and so far, it’s been great! I already feel like I can rely on my VA – she’s awesome. Glad I made the decision.

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    I have used the assistants at Time Etc for a wide variety of tasks and have been very pleased with their support. Highly recommended.

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    I started using Time Etc. a few weeks ago and already I’m wondering how I lived without it. I’d tried other solutions for administrative support in the past and they had always failed– the companies I worked with were not flexible enough to do what my particular small business needed. Shauna found me an assistant who is a great fit both in terms of style and ability. She has been on top of everything from the beginning. She’s proactive, reliable, dependable, courteous, responsive– everything I could hope.

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    Very pleased that we took the plunge and hired a VPA. Charlotte has been a godsend – efficient and helpful. It has made such a positive difference to our business.

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    Heather at Timeetc has been a tremendous resource to allow me to focus on money-generating activity rather than ‘time vacuuming’ tasks. She’s also even participating in some of that money making activity too. In my small business, it has really meant the world. Very very satisfied customer here :)…

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    Diane is amazing. Perfect communication and delivery. I gave her one of the most difficult tasks that I have: finding a flight. I’ve had up to three EAs at a time and they always struggled to find the right commercial flights for me. I’m very picky. Diane accomplished this very well considering that we’ve never worked together.

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    Being a control freak, I was very skeptical about using this service. After my first two task I was truly impressed and very excited to utilize it in the future. Thank you Time Etc!!

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    I am finding more and more uses for Time Etc. It is wonderful to be able to send in a request for things that would have taken me hours and get it back even better than expected in less than an hour. I have used them to create excel workbooks for me, press releases, edit and reformat manuals….. love it.

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    I had a very short deadline for this job and Olivia completed it quickly and efficiently. The job was done perfectly and I was extremely pleased with the final write up!

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    The ease of working with Daisi is excellent. I discuss the project or situation and my desired outcome and she makes it happen. She is proactive in addressing issues and overcoming barriers.

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    Jaime is smart, professional, competent, and conscientious. She is a pleasure to work with because she seems to grasp what I need and anticipate the next activity.

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    A real weight of our shoulders allowing us to concentrate on our skills rather then dealing with admin.

    A real timesaver.

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    So happy that I made the choice to sign up with Time Etc. It has already helped me in so many ways and I know this is just the beginning. I love my assistant Kacy! She is a pleasure to work with!

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    I’m a new online marketer and really appreciated the assistance that Timeetc. gave me in finding the right VA for my tasks. They have been extremely helpful and understanding over the past few months and went out of their way to ensure customer satisfaction. My VA was excellent and performed all tasks in a timely manner and even offered ways of improving my output. Thanks everyone for a fabulous service!

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    You can find my occasional reviews going back to 09/23/2015, and in all that time my opinion has not wavered. The Time Etc team continues to impress me.

    Unfortunately my last VA with them moved on, and they hooked me up with Kacie. What a great fit. All the Time Etc. Folks have been good, but even among them, Kacie has been outstanding. She is proactive, checking with me on tasks and reminding me if she needs information.

    Perhaps the greatest compliment is that I can trust Kacie’s judgment. When she is researching/contacting vendors I can rely on her notes about who sounded knowledgeable and who she would recommend. Her insight from her interaction is worth as much to me as a sterile Yelp! score and I have never gone wrong taking her advice.

    Is Time Etc more expensive than some? Yes.
    Is it worth it? ABSOLUTELY.

    Ken

  23. This is my first experience with a virtual assistant and we’re learning together. Amanda is conscientious and cares about the project. I am pleased so far and think we’ll get the results I need.

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    I am very impressed with the quality of employees Time Etc. hires. My VA, Jessica, would be an excellent employee in the marketing department of any large corporation, but I get her help for my small biz. It’s fantastic!

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    I’ve been working with a Virtual Assistant from Time Etc for about 6 weeks now and I’m very happy with the service I am receiving.

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    Just getting started with Time Etc. I was assigned a virtual assistant within an hour of my request. We had some challenges getting technology set up (LastPass was uncooperative), but Cheryl was diligent, responsive and friendly. We finally worked it all out and I’m confident that this is the beginning of a productive, longterm relationship!

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    This company has been a very effective solution in helping me service my clients and maximize the time spent on projects, as well as handling tasks that I don’t necessarily enjoy or have time for. I’m able to utilize them for a variety of functions to eventually create a collaborative team environment without having to worry about tedious tasks such as liability or payroll, such as competitive research.

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    Jennifer created a lengthly list of references in APA format from a bunch of hyperlinked entries in my document. This was a lot of work. It was done expertly and she took the extra step of listing, by page number and proper source, the bad hyperlinks she found. This was huge job and a big help! Thank you Jennifer!

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    I’ve been very pleased with my assistant and the support I’ve received from TimeEtc. I gladly recommend them.

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    I have come to really depend on my VA. She has become our point person for all customer inquiries. Our VA learned all of our CRM systems easily, and even went on to continue to educate herself on our other systems. She is a true star. I would be lost without her help each day.

  24. I am thrilled with the quality of service I get from TimeEtc. Their representatives are smart, so it’s not a big headache when you have a new idea to implement. The hours roll over, so I’m free to take a week off if I need it and not feel like I’m losing money.

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    I love working with Justice. You found me a great fit. She really resonates with my work, and is able to find potential partners for my products. She’s a great communicator. I also really appreciate that Kat follows up to make sure everything is going well.

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    I have worked with different VA services but always had my eye on Time Etc. and after working with Louise (my VA) and Shauna (my account manager) I see why they always peaked my interest.

    Everything has been timely and full of communication so we can get the task right the first time which is freeing me up to spend more time with family and clear some headspace.

    Glad to be working with Louise of Time Etc.!

  25. I have just started using Time Etc and overall the experience has been very good and communication was great. Very good rapport indeed. Well done to Kate, Kerry and the team.

  26. Amanda has been a tower of strength to me. I found her to be very considerate, trustworthy and willing to go extra miles to assist. I would recommend her service to anyone who may need her to catapult them to a greater level in their studies.

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    I am new to Time Etc. And so Far so good, I was very pleased with my VA Heather, she was very knowledgeable, diligent and fast at completing the task requested. I highly recommend her.

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    There are quite a few VA companies around, but it is hard to imagine any being better than Time Etc. From top-quality VAs to excellent and supportive on-boarding to quick Acct Manager assistance, I give Time Etc 5++ stars! This company knows what they are doing in the world of VA’s. They CARE about their freelancers and seem committed to working with top quality qualified U.S. BASED Va’s. I’ve heard the VA application process is thorough and pretty intensive. They are not about the “virtual sweat shop” business like some others. Their VAs earn a FAIR living doing what they love while we busy professionals save money a AND precious time. A win-win in my eyes.

    I would be lost without Sharon, my Time Etc VA. I’m a female/attorney version of Sir Richard Branson and she is my personal “Penni Pike”. As an Attorney my focus is always on the best way to represent my clients first and paperwork second. Thanks to Sharon, I never worry about anything. She “virtually” manages my business, my office as well as my life! There are no words to describe her office administration skills or her knowledge of what it means to be an Virtual Administrative Support Professional. She is a pleasure to work with, personable, honest, self-aware (professionally & personally), a “virtual” God-send to me & my practice, and my clients adore her.

    If you’re on the fence about whether or not a VA is for you, I highly recommend giving Time Etc a try. And I highly recommend Sharon!

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    Nicky at TimeEtc is absolutely wonderful. Really helpful, great with clients and perfforms the work better than we could ever do ourselves. Very pleased!

  27. I’ve had terrific experiences with time etc for over a year. Assistants have been very high quality and have helped us with a variety of tasks ranging from email marketing to research. If things ever go south, managers are always – and I do mean always- accountable and ready to make it right. That’s why I’m still here. Thank you!

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    I’ve just started with Time Etc. The startup process was easier than I imagined. My assistant, Kimberly, was selected for me based on the content of my first task. The work returned is high quality. She even went a step further and asked a personal contact of hers to help research the industry for me. Wow. How do I send a bonus for that kind of service!?

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    I travel a lot and needed a virtual assistant to travel with me, so to speak. This is working out perfectly. I found the perfect V.A. in my time zone. And, because my business ebbs and flows, having the ability to carry-over the time some months is priceless.

    The customer service is outstanding. I especially love the way they check-in to see if everything is working out to my satisfaction. I couldn’t ask for anything more.

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    The excel report she handled exceeded expectations and Liana showed me how to translate my work into more automated tasks.

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    I have used VA’s for years and find Time Etc. to be an excellent service.

    The start was a little shaky as my account manager assigned multiple VAs to my account and disappeared for about four days but after that was sorted, I was assigned Amanda who has been invaluable. She has handled complicated tasks with efficiency and good cheer. I have constantly given her more projects and will continue to do so.

    I cannot recommend Amanda more highly.

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    My experience has been a pleasure thus far. Excited to really learn how to delegate and get more time back for my family. 🙂

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    the VA herself is great. areas for improvement include buggy website and new customer process – the ball was really dropped on the initial “free” task

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    Mary Herman is terrific. She’s smart, much better than I am at several software packages, and fast. What’s not to love?
    It has been a slow-ish ramp-up for me to get used to delegating again after several years of retirement and no “staff” to help me. But we’re getting there.
    I find the billing to be messier than necessary… I worry about not having “extra” hours roll over into the next month, etc… and I wish I did not have to pay a foreign exchange fee for every extra hour I buy.

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    The first two VAs were flaky and there was a merry-go-round effect that left a key project stranded. Then Kirsten connected me with Cari and I’m finally HAPPY. Cari pulled together info I needed to get listed as an expert at a site that connects journalists to WOMEN who are experts in different fields. Here’s the result of what she helped to expedite for me. http://www.shesource.org/experts/profile/graciela-tiscareno-sato Now that she’s proven her excellence, I’m assigning her work that will DIRECTLY bring in revenue.Thanks Cari!

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    I use Time Etc. for research and content coordination and lead generation tasks. The experience has been fantastic, communication consistent and top notch, and my assistants have literally saved me over 4-6 HOURS per WEEK–so much that i can focus on some long term projects. It’s a wonderful feeling.

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    Emily is a terrific assistant! My first task with her was a difficult research assignment tabulated in multi-page Excel spreadsheets, which she executed beyond my expectations. Her management and communication is top-notch. I highly recommend her.

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    Excellent writing job by Grace-Yvette on a blog post that needed polishing. She understood what I wanted to be done and did an excellent writing job conveying my thoughts. Will use her again.

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    I have ran large organizations with terrific staff and I have used outsourced firms that provided great support. That said, I could not be more pleased with the support from Time Etc. My VA Amanda has been incredibly helpful and allowed us to complete a major task by working right up to 10pm the night before Thanksgiving. I can’t recommend Amanda and Time Etc. more highly.