The virtual assistant industry is growing in Europe and in the UK in particular. There are a variety of task-based and dedicated services available.
Advantages of Virtual Assistants in Europe
With a population of over 700 million people, there’s no shortage of talent in the UK and Europe.
You’ll find a well-educated workforce that’s becoming more and more open to the idea of remote work arrangements.
There are several big advantages to working with a European virtual assistant or VA company.
First, if you’ll be able to find support for your business from someone in the same (or nearby) time-zone. The bulk of the continent shares a common time zone, with the UK and Portugal an hour behind, and the Eastern European countries an hour ahead.
But perhaps the biggest advantages are the speed of implementation and avoiding bureaucratic headaches and employer burdens that often come with hiring traditional staff in Europe.
By hiring freelancers or contracting with virtual assistant companies, you can on-board qualified new assistants quickly and account for them as a simple line-item expense. A friend of mine in France built his remote team in that way, explaining that employment regulations for hiring staff locally were prohibitively complex and expensive.
And one final thing to note is that while many UK and European assistants command premium rates, Eastern Europe is home to many talented and affordable options.
Drawbacks to Hiring Europe and UK Virtual Assistants
As you know, European virtual assistants are almost universally more expensive than their Asian counterparts.
The exception is in Eastern Europe, where the cost of living is lower, education is still strong, and you can find more affordable virtual support. In fact, one of my first hires was a freelancer from Macedonia!
Certain companies are also required to charge VAT at 20% or more, which is a significant additional cost of doing business. It pays to double check before signing up.
And if you’re hiring across borders, the language difference could be an issue, though from my experience, English seems to be a common denominator.
How Much Do The Best Europe and UK Virtual Assistants Cost?
In Eastern Europe, you’ll find rates as low as $7 (around 6€ or £5.50) an hour.
In the UK and Western Europe, those are going to be much higher. Think in the range of £20-30 an hour or more.
Naturally, hires through virtual assistant companies tend to cost a little more than work-from-home freelancers, just due to the additional company support and overhead.
My Experience Working with Virtual Assistants in Europe
As an American, my experience with VAs in Europe is somewhat limited. Like I mentioned, I worked with an awesome freelance virtual assistant from Macedonia for a couple years. We originally connected through Elance (now Upwork).
When I posted the job, I was surprised to get any responses or bids back from Europe, but her cover letter really impressed me. Her rate was probably double what I might have paid in the Philippines, but it was still in my budget and well worth it.
In the UK, I’ve worked with freelance writers, book editors, and even a web developer for a quick project.
I’ve also turned to countries like Ukraine in attempting to recruit technical assistants like web developers and software developers.
Which European Virtual Assistant Company Should You Choose?
Choosing “the best” European virtual assistant service is always going to be a bit subjective. The best option for you will depend on your specific needs, budget, and growth strategy.
You can go the premium route, and hire through well-established firms like Time Etc or Worldwide 101. These companies have been around for a long time, and have proven processes in place for both vetting assistants and placing them with clients. In particular, Worldwide 101 specializes in dual-language support.
You can go the budget route, opting for a VA company in Eastern Europe like Baltic Assist. This will have a lot of the same advantages of working through an agency, but at a lower cost.
Or you can you go for more of the do-it-yourself method, hiring through a freelance platform like Upwork or FreeeUp. In the case of FreeeUp, they also pre-vet applicants and claim to only accept “the top 1%”.
If you’re based in Europe or just need some local help, here are the top-rated VA companies I would check out first.
Time Etc
Time Etc is a US and UK-based virtual assistant company that has been around since 2007. They’re one of the most popular VA companies too — having saved their clients more than 1,032,559 hours so far! Important Note: This Time […]
Fiverr
Fiverr.com is one of the most popular outsourcing destinations online. Built around a very simple concept – what people will do for $5 – Fiverr has grown into a large global community of freelance workers and people who hire them. […]
Boldly (formerly Worldwide101)
Boldly connects ridiculously talented US-based executive assistants to leaders in absurdly crucial roles. Founded in 2012, Boldly serves established companies and nonprofits that require premium executive support. Boldly’s staffing model ensures clients can maintain compliance and work with trusted administrative […]
Virtalent
Virtalent is a UK-based virtual assistant company that has been in operation since 2014. Although they are fairly new on the virtual assistant scene, they have grown rapidly and picked up a lot of exposure in the UK. They specialize […]
FreeUp
FreeUp is a marketplace connecting pre-vetted virtual assistants, freelancers, and agencies in Amazon, eCommerce, and marketing. While their core customer base is within eCommerce and marketing, they work with many businesses outside of those spaces as well. Since launching in […]
Remote CoWorker
Remote CoWorker is a virtual assistant company specializing in providing virtual assistants at competitive rates to entrepreneurs and businesses of all sizes all over the world. The company’s headquarters is located in Florida, U.S. All of their virtual staff work […]
Conte.ai (Previously CONTENIVE)
Conte.ai is an AI-powered online service that offers a hands-off approach to helping users and businesses manage all of their social media accounts. The company is headquartered in London, UK. Conte.ai has team members based across several European countries. About […]
AVirtual
AVirtual is a virtual assistant company based in Cape Town, South Africa. The company has been in business since 2014 and targets customers in the UK. The company was founded by a UK based entrepreneur with years of experience in […]
My Virtual Assistant
My Virtual Assistant is a virtual assistant company providing virtual assistant services to small and medium-sized businesses all over the world. The company’s headquarters is in London. They also have offices in Johannesburg and are planning to open an office […]
VAFromEurope
VAFromEurope is a virtual assistant company with their headquarters in Austin, Texas, and their team of virtual assistants are based in Lviv, Ukraine. Alternatively, you may see or hear the company referred to as European Virtual Assistant Agency or EVAA. […]
Task Papa
Task Papa is a virtual assistant company based in Mumbai, India. The company was founded in 2012, but have been flying under my radar until recently. Their company philosophy is to provide virtual assistants, or ‘task officers’ as they call […]
Sigrid
Sigrid is a subscription-based, professionally managed virtual assistant service that is available across different time zones and tailored to your preferences. The company is headquartered in Singapore, with additional offices in Denmark and the Philippines. The Virtual Assistants (VAs) and […]
Baltic Assist
Baltic Assist is a virtual assistant company based in Lithuania. They are a relatively new company, starting operations in the beginning of 2015. They currently supply services to Denmark, Norway, Sweden and Switzerland, but are open to serving clients throughout […]
dailyPA
DailyPA is a task-based virtual assistant company serving the UK and European markets. The business was founded in London in 2012, and utilizes an all-UK staff of professionally trained virtual assistants. When you lead a busy life as most people […]
Hello VA
Hello VA is a UK-based virtual assistant company that has been in business since 2016. Their head office is located in London, and their assistants work remotely across the UK. They provide a wide range of virtual assistant services to […]
Retail-Outsource
Retail-Outsource is a virtual assistant company specializing in providing quality customer service assistance and back-end admin support to e-commerce businesses. They are a relatively new company, starting operations in October 2018, although their management team have a number of years’ […]
VPALabs
VPA Labs is a virtual assistant company based in Kyiv, Ukraine. They provide virtual assistants to small and medium-sized businesses, affiliate marketers, entrepreneurs, and anyone looking to outsource some of their workload. At the time of writing this, they are […]
99Social
99Social is a social media management company based in the UK. The company has been operating for just over two years and they work with businesses of all sizes all over the world. They specialize in creating and posting high-quality […]
Mindy Support
Mindy Support is a business process outsourcing company with offices across Ukraine. They have been in operation since 2014 and work with small, medium-sized and large businesses across the EU and US. The company was founded by a group of […]
Fyxer
FYXER is a UK-based virtual assistant company. They have been in business since 2014 and provide experienced remote virtual assistants to small and medium size businesses. Their assistants are based in the UK (and maybe in the US soon) and […]
DonnaPro
DonnaPro is a premium virtual executive assistant service built for CEOs, founders, and entrepreneurs across the UK and Europe who want to reclaim their time and get back to the work only they can do. Each executive assistant is paired […]
Freshservice (Freshworks)
Freshservice is a modern, AI-powered IT Service Management (ITSM) platform designed to make internal service operations simpler, faster, and more organized. For businesses still relying on spreadsheets, shared inboxes, or disconnected tools, Freshservice offers a much cleaner way to manage […]
Oworkers
Looking for professional multilingual BPO services to reshape the way you run your business? OWorkers have over 10 years experience in offering unique solutions that improve interaction with clients and simplify processes. Their committed staff is available to assist you […]
Ataraxis
Ataraxis Hiring the right virtual assistant (VA) can be transformative for businesses by freeing up time, reducing costs, and scaling operations. But sifting through freelancer marketplaces or vetting candidates globally is time-consuming and risky. Ataraxis solves this by offering pre-vetted, […]
Dynamite Jobs
Dynamite Jobs is an online platform aggregating and sharing the best remote jobs from hundreds of sources, posting over 300 new remote jobs each week. If you’re looking for a position where you can work remotely or if you’re a […]
JH Virtual Assistant
JH Virtual Assistant is a UK-Based virtual assistant company that provides virtual PAs and administrative support to companies across the UK. The company is headquartered in Fife, Scotland, and their assistants work remotely all over the UK. About JH Virtual […]
x.ai
x.ai is a tool that helps you and your team share ideal availability and schedule meetings. About x.ai Founded in 2014, x.ai is a productivity tool powered by artificial intelligence that lets you schedule meetings effortlessly. We believe it should […]
AnswerConnect
AnswerConnect is a live answering service based in Portland, US. They provide virtual receptionist services so you always have someone available 24/7 to answer your calls, respond to live chat messages, and schedule appointments. AnswerConnect helps you maximize your ROI […]
Taskerly
Taskerly Virtual Assistants is a UK-based virtual assistant company providing a wide range of virtual assistant services. They are open to working with clients all over the world, but their assistants work in the UK time zone. The company has […]
European Virtual Assistant
European Virtual Assistant (EVA) offers topnotch services from dedicated (Executive) Virtual Assistants following Swiss standards. The agency was established in 2014 in Switzerland. The big idea behind it is to support European Businesses out of Europe, providing multilingual (English, German, […]
Pink Spaghetti
Pink Spaghetti is a virtual assistant company based in the UK. They describe their business as giving busy people, both business and domestic, a 25th hour in the day by taking some of your workloads off your hands. The company […]
Mint Lifestyle Partners
Mint Lifestyle Partners is a virtual concierge service aimed at high-powered high-lifestyle individuals. The UK-based company was founded in 2010, and also maintains an office in Dubai. Mint specializes in lifestyle assistance, originally created to serve the needs of the […]
SmartPA
SmartPA is a UK-based virtual assistant company specializing in providing virtual assistants to businesses of all sizes all over the world. SmartPA is headquartered in Edinburgh, Scotland, and their accredited assistants work remotely across the UK, with hubs across the […]
DoneTown
UPDATE: It appears DoneTown is out of business. Please consider one of these alternatives or see below. If you own this listing or this information is incorrect, contact me here. DoneTown is a virtual assistant company with their headquarters based in Los […]
TimelyPA
UPDATE: It appears TimelyPA is out of business. Please consider one of these alternatives or see below. If you own this listing or this information is incorrect, contact me here. TimelyPA is a UK based virtual assistant company that provides […]
Vortex 360
UPDATE: It appears Vortex 360 is out of business. Please consider one of these alternatives or see below. If you own this listing or this information is incorrect, contact me here. Vortex 360 is an international virtual assistant company with offices in […]
Task Firm
UPDATE: It appears Task Firm is out of business. Please consider one of these alternatives. Task Firm is a London-based virtual assistant company that provides an on-demand assistance service to micro-businesses and entrepreneurs. The company was founded by Natasha Guerra […]
Hubberly
UPDATE: It appears Hubberly is out of business. Please consider one of these alternatives or see below. If you own this listing or this information is incorrect, contact me here. Hubberly is a virtual assistant company based in the UK with their […]
TayStone BPO
UPDATE: It appears TayStone BPO is offline and no longer operating. Please see below for some Time Etc, OnlineJobs.ph, or Task Bullet as alternatives. TayStone BPO is a business-class virtual assistant company, providing virtual assistants for entrepreneurs and small businesses […]
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