FreeeUp is a virtual assistant service that offers virtual assistant services to customers all over the globe and specializes in the eCommerce industry. They are a relatively new company to join the virtual assistant space, starting operations in October 2015.
The company is based in Florida, US, with their virtual assistants based all over the globe. They offer a wide range of prices and skill sets, so there is a good chance most people will find a virtual assistant to meet their budget and outsourcing requirements.
The company is run by Chief Executive Officer Nathan Hirsch, and co-founder Connor Gillivan who fills the role of Chief Technology and Content Officer. They both have an extensive background in eCommerce business and started the company to primarily help other eCommerce business owners looking to outsource tasks.
The company utilizes virtual assistants that are experienced and highly-skilled in the eCommerce industry and puts each applicant through some tests to assess their abilities before adding them to their roster.
The company connects with each client one-on-one to learn about their business and discuss their requirements. This gives you the opportunity to talk through exactly what you are looking for from a virtual assistant, and they will do the rest matching you up with the most suitable assistant.
FreeeUp Intro Video
FreeeUp has a four-step process when connecting with new clients:
- Step 1 – They connect with you to learn about your business and how they can best help.
- Step 2 – You are introduced to the virtual assistant the company has matched you with.
- Step 3 – You have an opportunity to work with your assistant and train them on your processes.
- Step 4 – A representative checks in after a few days to see how the relationship is working out between you and your VA.
FreeeUp’s virtual assistants specialize in helping business owners in the eCommerce industry. If you run an eCommerce business or are looking to start one up, their assistants are experienced in the industry and can provide the support you’re looking for.
They offer support with inventory management, order fulfillment, customer service, product listing, advanced Amazon management, eBay store growth, content creation, digital marketing, and much more. This seems like a perfect fit if you’re involved in the Amazon FBA boom.
Plans and Pricing
You can expect to pay between $5-$50 per hour depending on the level of skills and experience you require in your virtual assistant.
They also offer a consulting service which ranges between $30-$50 per hour.
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How it Works
Nathan sent me this infographic (made by a Freeeup worker) to help explain the company and its processes.
FreeeUp specializes in ecommerce, which separates them from other general virtual assistant companies. On the lower end of the price scale, companies like eLuminous Technologies and VA Staffer profess to have ecommerce expertise, and can be very effective if you already have some standard operating procedures to plug a VA into.
Have you worked with FreeeUp? If so please leave a review below to help others with their decision.