Overall Rating55555
Quality of Work55555
Communication4.914.914.914.914.91
Value55555

FreeeUp is a virtual assistant service that offers virtual assistant services to customers all over the globe and specializes in the eCommerce industry. They are a relatively new company to join the virtual assistant space, starting operations in October 2015.

The company is based in Florida, US, with their virtual assistants based all over the globe. They offer a wide range of prices and skill sets, so there is a good chance most people will find a virtual assistant to meet their budget and outsourcing requirements.

About FreeeUp

freeeup-reviewThe company is run by Chief Executive Officer Nathan Hirsch, and co-founder Connor Gillivan who fills the role of Chief Technology and Content Officer. They both have an extensive background in eCommerce business and started the company to primarily help other eCommerce business owners looking to outsource tasks.

The company utilizes virtual assistants that are experienced and highly-skilled in the eCommerce industry and puts each applicant through some tests to assess their abilities before adding them to their roster.

The company connects with each client one-on-one to learn about their business and discuss their requirements. This gives you the opportunity to talk through exactly what you are looking for from a virtual assistant, and they will do the rest matching you up with the most suitable assistant.

FreeeUp Intro Video

Services

FreeeUp has a four-step process when connecting with new clients:

  1. Step 1 – They connect with you to learn about your business and how they can best help.
  2. Step 2 – You are introduced to the virtual assistant the company has matched you with.
  3. Step 3 – You have an opportunity to work with your assistant and train them on your processes.
  4. Step 4 – A representative checks in after a few days to see how the relationship is working out between you and your VA.

FreeeUp’s virtual assistants specialize in helping business owners in the eCommerce industry. If you run an eCommerce business or are looking to start one up, their assistants are experienced in the industry and can provide the support you’re looking for.

They offer support with inventory management, order fulfillment, customer service, product listing, advanced Amazon management, eBay store growth, content creation, digital marketing, and much more. This seems like a perfect fit if you’re involved in the Amazon FBA boom.

Plans and Pricing

You can expect to pay between $5-$50 per hour depending on the level of skills and experience you require in your virtual assistant.

They also offer a consulting service which ranges between $30-$50 per hour.

VAA Exclusive: Mention VAA for 10% off workers!

How it Works

Nathan sent me this infographic (made by a Freeeup worker) to help explain the company and its processes.

freeeup-how-it-works-640

FreeeUp Alternatives

FreeeUp specializes in ecommerce, which separates them from other general virtual assistant companies. On the lower end of the price scale, companies like eLuminous Technologies and VA Staffer profess to have ecommerce expertise, and can be very effective if you already have some standard operating procedures to plug a VA into.

On the home front, you might consider Longer Days for quality US-based help with ecommerce experience, or even posting a specialist role on Upwork

Your Turn

Have you worked with FreeeUp? If so please leave a review below to help others with their decision.

26 Reviews

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    FreeeUp saved me and is helping my business grow! Over the last year I have put a lot of resources into scaling my ecommerce business… I expanded into 6 different international market places as well as other sales channels. My business partner and I were doing everything from sales, to inventory management, new product sourcing, creating invoices, the list goes on and on. As the business grew more complex I had less time for myself and my family and things began to slip through the cracks. I worked closely with Nathan and based on my specific needs he connected me with 2 excellent VA’s. One of which is helping me on a full time basis and one continues to help on a part time basis. Things are no longer slipping thru the cracks and I am way less stressed. I couldn’t be happier.

  1. This company is great! I cannot recommend it enough. Nate, the CEO, is very professional and fair in his customer service. Any small glitches I’ve had he has promptly and kindly fixed for me. I’ve hired a couple of great workers from Freeeup that have allowed me to measurably advance my business. One to help me finish my website, a WordPress expert who was super thorough and communicative. Another who helps me (still) with my marketing plan. I would highly recommend using this company to do your remote worker hiring.

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    I hired my VA from Freeeup.com and absolutely love her. She’s way better at the tasks I’ve assigned her than I ever was. She’s fast, she communicates well every step of the way, and she’s always eager for a new task. I don’t know what I’d do without her.

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    Great options for a variety of projects. You cannot be a pro at everything therefore outsourcing is a must. Nathan is awesome and always is quick to respond and help if anything arises that might need his attention. Competitive rates and saves the time and headache of finding competent, affordable help.
    I would highly advise for anyone looking for help in their business!

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    The most difficult thing about writing this review was to limit myself to how long this review was going to be as I can go on for dayz raving about Freeeup. In the past, I have been through both ends of the spectrum of hiring online VAs through various platforms as well as offline employees and I have diverse offline employee experience myself as well. So I know how difficult it is to find the right fit as an employee and an employer.

    Freeeup definitely filled that void. They connected me with the right people to help me develop and grow my business.

    There’s no superfluous communication time wasters (such as giving employee ratings, additional upsells, etc) ever. So you can concentrate on running and growing your business.

    From the CEO-Nathan to Freeeup staff to the VAs that I’ve hired, their quick and timely response is pretty amazing and, wait for it…they don’t give you the run around! I think I made my point.

    In conclusion, I just want to state that I am not addicted to Freeeup! Ok, I am.

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    Wow! Where to start? Nathan and his incredible team deserve a round of applause for simplifying the hiring and communicating process SO simple for outsourced work. In addition to the incredible people contracted through freeeup.com to complete any project, the personalized attention you get from staff is astounding! I will not be going back to using upwork or other freelance websites. The process is barbaric compared to freeeup!

    Freeeup is like the best dating site out there, but instead of pairing you with your future husband, you are paired with top notch experts in your field! Love it!

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    We have been so impressed with the top notch people who have joined our team via Freeeup. Nathan has been a huge help in finding the right people for each job, and does this incredibly quickly. We will definitely look forward to continuing to build our team with the help of Freeeup!

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    I signed up for Freeeup knowing I needed help but not knowing quite where I wanted to start so, of course, I put off pulling the trigger. Then, I got a call from Nathan wanting to know if he could help. Seriously, a call?? Exactly what I needed. I started with a one time project and have hired 6 people in total. All great and all who could hit the ground running. Nathan and his team are ridiculously responsive and I could not be happier. If you are on the fence, it is time to get off. They make this process so easy and completely painless. Love Freeeup.

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    Freeeup is my first experience with using a VA. So far it’s been a very easy and great process. After I signed up, Nathan called me to see if I had any questions. Then I requested a worker for a logo and was matched up with a designer that was very patient while I figured out how to use Skype so he could call me. I’ve used this worker for a few other tasks and he asks questions, keeps me informed of his progress and is always eager for a new task. Freeeup made my life easier as I didn’t have to go through resumes and hire and train someone on my own.

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    I have a bricks and mortar business and also my Amazon Ecommerce business and have tried other outsourcing options with some of the established well known outlets with very limited success. My referral to FreeUp from one of my Ecommerce mentors has changed my life so much that i am totally blown away with the changes and amount of stress and time i have now been able to free up due to the absolute skills and competence of my 2 new workers that i am now using. Both of my workers have skills that are suited for the work that i need to get done and are able to work unsupervised and are motivated, great attitudes, organised, and provide me with full reports and outcomes daily and weekly. I highly recommend this company and cannot thank Nathan and his team for the difference their help has made to my life and of course my online Ecommerce business.

  2. I’ve been using FreeeUp for about 5 months now and have been very impressed with both the quality of the VAs but also the system whereby when a VA is needed, they are provided and generally are mostly up to speed with the type of project that they will be involved with.

  3. Not only does FreeeUp provide great workers, FreeeUp itself is so unbelievably well organized that they literally cause you to want to better organize your business. And how will you do that? With FreeeUp workers, of course!

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    I would highly recommend FreeUp to any one that’s looking for virtual workers.

    We have been using Freeeup for almost one year now, and we have not looked back since.

    The service and efficiency that has been shown to us is outstanding!

    If you want to see immediate results in your business, then I would definitely suggest that you give Freeeup a shot, I can almost guarantee that you would not look back.

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    I use 2 guys from them, one for video editing ad-hoc and one for images full time. Could never wish for anything better. Better than a wall street head hunter 🙂

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    I’m very satisfied with FREEEUP services. I use their VA’s for around a year and with their help I take my business to the next level which I can’t take without their help. Nathan – CEO of FREEEUP is great. He always hands on with helping you find VA’s. They are available 7/24. I will continue to use their services definetely. Great expericence.

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    I’ve worked with a handful of virtual assistants and Freeeup has been the best experience. Nate and his team are fast to locate the right resource. The process is fun and easy. I recommend you try Freeeup.

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    FreeeUp is awesome! I’m finally working with a professional freelancer who’s available every day. He has all the skills I needed and was very quick to learn what he didn’t know.

    So far I am 100% satisfied and plan on hiring more help from FreeeUp

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    Freeeup (Nathan’s Team!) has been a great addition to our Amazon team, as our representative is efficient, clear, and knowledgeable. I would definitely recommend other manufacturers to be a part of it as well.

  4. My name is Philippe Weissberg and I am a proud user of FreeeUp. When I first decided to attempt to outsource my life, I looked for companies online where I could find the most reliable workers. I shopped around talking to multiple hiring platforms, but it wasn’t until I spoke with Nathan at FreeeUp that I thought I could make it work. I loved that they interviewed and found the most reliable workers for you so that you didn’t have to spend the time doing it. FreeeUp has made it super easy for me to hire new workers. The workers and the company are reliable. And I don’t even need to spend much time explaining who I need. They just get it and introduce me to the worker. I highly recommend FreeeUp to anyone interested in hiring remote workers!

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    We work with Freeeup, and Nathan’s team, .. we are very pleased with Nathan’s prompt responses and his hand picked niche experts in all the different areas he recommends. Everyone is serious & super professional to get the task at hand done, which is what we want. Babak

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    Nate has provided a fantastic service. They understand what kind of VA I need and within moments they set me up with an interview with their match.
    If it doesn’t pan out than they are quick to find another suitable match.
    I have saved quite some time and money with their service.

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    Freeeup has become the backbone of our business. From Customer Service to Amazon listings to the nitty gritty decisions about our websites – with Freeeup we have found the most talented and Loyal workers at a fraction of the price we would pay locally. We can honestly say our business has grown tenfold in the last six months and we would be very lost without the Freeeup concept and obviously without Nathan and his amazing team.

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    You will find consistency and quality from Freeeup workers. When you need reliability from highly skilled and carefully screened support, you will find it here. Get someone at the drop of a hat who is already trained and you don’t even need to commit to a contract or a block of hours.

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