VaVa Virtual Assistants is a virtual assistant company offering a wide range of virtual assistant services, along with some pre-made custom websites and other bespoke packages.
The company has been in business since 2011. Their headquarters is based in Los Angeles, and their assistants work remotely across the US.
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About VaVa Virtual Assistants
VaVa Virtual Assistants provides high-quality virtual back office support by offering administrative, marketing, and creative services for small- to medium-sized businesses.
Co-Founders Melanie Ammerman and Lauren Gall started VaVa Virtual Assistants in 2011, and the company has been growing and evolving ever since.
They’ve used their backgrounds and experience, along with their passion for the industry and supporting the success of fellow entrepreneurs, to continuously improve services for clients and to enhance the culture environment for the team.
VaVa Virtual Founders Interview
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How VaVa Virtual Assistants Works
VaVa’s U.S.-based specialized team consists of Executive Assistants, Digital Marketers, Website Designers, Graphic Designers, Bookkeepers and Content Writers, who are seasoned professionals in their specific fields.
Depending on service needs, clients are paired with dedicated assistants that work on accounts long-term, allowing relationships between the client and assistants to flourish in order to maximize the benefits.
Here’s the general process for working with a VaVa virtual assistant.
- A member of their team will talk through what you’re looking for from your virtual assistant.
- You will be introduced with your virtual assistant with a kickoff call.
- You start assigning tasks to your assistant and communicating with them directly.
- Your assistant reports back with completed tasks.
Services
With VaVa offering a vast variety of services under one roof, business owners have no need to search for various other companies or professionals to fulfill each service.
Additionally, each VaVa team member is vetted by an Internal Recruiter to ensure the best fit with clients.
Clients also work with an Account Success Manager who provides constant quality assurance measures to ensure client needs are met at all times.
- Executive Assistance Support: Calendar management, email inbox cleanup, travel booking, research, etc.
- Marketing Support: Social media strategies, content calendars, image creation, ad creation and management, email marketing campaigns, etc.
- Website Creation: Custom website design, overhaul, and updates
- Graphic Design: Branded marketing images, logos, flyers, postcards, etc.
- Bookkeeping: Invoice management, payment collection support, account reconciliation, etc.
- Copywriting: Blog article research and writing, editing, marketing material content writing, etc.
Plans and Pricing
VaVa Virtual Assistants do not have any set plans or hourly rates; packages are customized based on your needs.
Melanie explained, “We offer monthly retainer options, block of time options, and hourly options.” A typical client engagement is generally in the $1000-1500 per month range, but of course could vary if you need more time or specialized skills.
All of these packages come without any long-term commitments or contracts.
For the sake of reference, the average for US-based virtual assistant support tends to be in the $25-45 an hour range.
Virtual Assistant Assistant Exclusive: Mention VAA during your onboarding for 5 free hours!
VaVa Virtual Assistants Alternatives
If you’re looking for a virtual assistant based in the US, two of the biggest virtual assistant companies in the space are Boldly and Time ETC.
If your budget is a little tighter, you might consider a well-rated overseas company such as My Tasker or Uassist.ME.
Your Turn
Have you worked with VaVa Virtual Assistants? If so, please leave a review below to help others with their decision.
This company sent me an offer letter for hire and asked for 3 references. I sent them 4 and a letter of recommendation. They asked me to send them a specific reference’s information of a client that I previously worked for. This is an exclusive client and I didn’t want to disclose her information and they retracted my offer letter. I have never heard of a company telling you who to use as a reference, I thought that was at the applicant’s discretion.