Alfred

Alfred (HelloAlfred.com) is a shared neighborhood real-life butler service. Members have a personal butler who visits their home each week to carry out chores as directed. The company gets its name from Batman’s personal butler!

The company was formed in 2013, and at the time of writing this, the service is available in New York and Boston, and coming soon to San Francisco, Los Angeles, Washington DC, Chicago, Seattle, Portland, and Austin.

(I’m in the San Francisco suburbs and got a “coming soon” message when I tried to sign-up.)

About Alfred

alfred reviewThe company assigns a staff member, known as an ‘Alfred’ to each client that signs up to their service. Their Alfred then carries out everyday chores from both a preassigned list, and any spontaneous requests.

The company is best described as a “shared neighborhood butler service.” Chores can include picking up your groceries, putting them away in your kitchen, taking out the trash, doing your laundry, and so on.

The company’s objective is to take care of those many small but time consuming tasks, freeing up more of your time to spend with your family, work on your business, or do with as you wish. Alfred has recently secured a large amount of capital through Series A Funding and are looking to “step on the gas” as CEO Marcela Sapone stated, so expect the company to expand into more cities.

Hello Alfred Press Video

Services

The service is broken down into two plans. You can either have your Alfred visit your home once or twice a week. They do a tidy up of your home and take care of your errands as directed.

The core services they carry out include:

  • Picking up and dropping off groceries
  • Taking care of your laundry
  • Cleaning your home
  • Tailoring
  • Posting out mail and packages
  • Pharmacy collections
  • Special requests

The limit to what an Alfred can do for you is almost endless (within reason of course). The rule of thumb that you shouldn’t expect your Alfred to do anything you wouldn’t be doing without their help.

Plans and Pricing

There are two different plans.

Alfred Basic, which costs $32 per/wk. With this plan your Alfred visits your home once a week to tidy up and carry out some basic chores. You can also use them to carry out other chores by submitting the request.

The other plan is the Alfred Service, which costs $59 per/wk. For this you get two visits a week instead of one.

alfred review

If you are using your Alfred to pick up your groceries the company works in partnership with large retail stores like Whole Foods, CVS and Walgreens. They don’t mark up the price of any items or charge a service fee.

Additional services do of course come with a fee. For example, cleaning services range from $65 for a one bedroom apartment to $105 for a four bedroom home. The prices for individual items being washed and dry cleaned, tailoring and other bespoke tasks are all listed on their website.

The subscription fee is charged every four weeks. You are also billed for any goods or services you have received weekly. They provide all the receipts along with the invoice, so you know exactly what you are being charged for.

Alfred Alternatives

Hello Alfred seems to be a combination of on-demand services like TaskRabbit, Instacart, Handy, and others, though squarely aimed at busy urban working professionals for the very specific functions listed above. If keeping your fridge stocked and your home tidy is a constant challenge, Alfred may be worth checking out as they expand across the country.

Your Turn

Have you worked with Alfred? Please be sure to leave a review of your experience below to help others with their decision.

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Toptal

Toptal is a US-based company specializing in connecting clients with the services of remote engineers and developers.

The company was founded in 2010 and is headed up by CEO Taso Du Val. Toptal has been expanding their network of talented designers and software engineers based all over the globe.

About Toptal

toptal reviewToptal was started by co-founders Taso Du Val and Breanden Beneschott, two engineers with a wealth of experience in the online engineering world, as well as with company start-ups and consulting. They recognised it was difficult for talented engineers around the globe to connect with large companies and entrepreneurs in need of specific skillsets, and set up Toptal as a solution.

The New York-based company was formed in 2010 and boast a client roster with brands like Airbnb, Gucci, Ideo, Zendesk, J.P. Morgan, and more. They hire engineers and developers from all over the globe, putting them through a rigorous five step screening process.

Their screening process is one of the most detailed I have seen.

Applicants need to pass language and personality tests, an in-depth skill review, live screening, test projects, and are then monitored for continued excellence. Toptal states that only 3% of all applicants make it through to their team. (The company’s name is short for Top Talent.)

Toptal Press Video

Services

If you don’t have engineering or design skills yourself or within your own team, Toptal can provide you with a freelancer on an hourly, part-time, or even a full-time basis. You liaise directly with the freelancer as you would any member of your team.

The skillsets of their freelancers fall into four general categories:

  • Front-end Developers (HTML5, CSS3, JavaScript, etc.)
  • Back-end Developers (Python, Django, Java, C++, PHP, Ruby, iOS, Rails, etc.)
  • Quality Assurance (Unit Testing, Selenium, PHPUnit, JUnit, Cucumber, etc.)
  • Designers (UI, UX, Visual, Interaction)

Using the Toptal platform is simple and quick to use. There are just three basic steps to go through:

  1. Tell them what type of technical support you need.
  2. They will find you the perfect freelancer to match your needs.
  3. The freelancer becomes part of your team and you can start working together.

Plans and Pricing

Toptal’s pricing reflects their stringent screening process and highly skilled freelancers. Their pricing is outlined as follows:

  • $1,800 – $3,200+/week per full-time Front-End or Back-End Engineer
  • $1,000 – $1,600+/week per part-time Front-End or Back-End Engineer
  • $1,800 – $3,200+/week per full-time Digital Designer
  • $1,000 – $1,600+/week per part-time Digital Designer
  • $1,200 – $1,800+/week per full-time Quality Assurance (QA) Engineer
  • $600 – $1,000+/week per part-time Quality Assurance (QA) Engineer

They are keen to point out that there is a lot of flexibility, so don’t take these prices as set in stone. Contact Toptal directly and discuss your requirements for more accurate quote.

The platform is designed so that you can hire pre-qualified help quickly and move ahead with your projects, without long, drawn-out candidate searches or hassles with finding the right freelancer.

Their invoicing plan is twice monthly with Net 10 terms, so you have time to review the invoice and the charges before paying. Each hire is eligible for a 2-week probationary period and TopTal is so confident you’ll love your match that if you don’t, you don’t pay.

As far as minimum hours and project commitments go, you’re looking at a 2-hour per week minimum, which shouldn’t be too hard to hit. Toptal does have a $5000 minimum project budget to take on new clients, which helps filter their workload to companies that are serious about hiring the best.

Toptal Alternatives

For project-based technical help, I usually turn to Upwork, though lately have found it to be a bit of a crapshoot in terms of the quality of applications you get back on your posts. I will say this though: the bids you receive will likely be much lower than Toptal’s quoted price structure.

I also recently ran a project through Codeable, which specializes in WordPress development support.

For design tasks and projects, there are a handful of on-demand services that might worth checking out, including Undullify.

Your Turn

Have you worked with Toptal? What did you think? Please be sure to leave a review of your experience below to help others with their decision.

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Virtual Done Well

Virtual Done Well is a virtual assistant company based in the Philippines. They specialize in supplying virtual assistants to small and medium sized companies in Australia.

The company is headed up by Rob O’Byrne. All of their VAs are based in the Philippines, and they have been in business since February 2012.

About Virtual Done Well

virtual done well reviewThe company is fully owned and managed by Filipino entrepreneurs. All of their virtual assistants are based in the Philippines and work out of their company offices in Davao to maintain a cohesive company culture and quality of work.

The company directive at Virtual Done Well is to form long lasting relationships with their clients by matching up full-time dedicated virtual assistants.

Their website states they work with Australian businesses and, ‘carefully selected ‘external’ clients’. So the Australian market is clearly their area of specialization, but they work with clients all over the world.

It makes sense since Australia and the Philippines are in similar time zones so it can make communication and work scheduling a little easier.

Services

Virtual Done Well offers a wide range of professional business services including;

  • Internet Marketing
  • Virtual Assistance
  • Web Development
  • Bookkeeping
  • Social Media Marketing

These are just the titles of the packages they offer. Within these titles they provide a long list of the services you would expect from the job titles.

As with any virtual assistant provider, the more questions you ask and the more specific you are with your requirements, the better the understanding you will get about how well they can match you with an assistant.

The company always aims to match clients with the most suitable virtual assistant, creating a “win-win situation,” as they call it.

Virtual Done Well Intro Video: Why Outsource?

https://www.youtube.com/watch?v=sWltVfIhUNg

Plans and Pricing

Virtual Done Well have several plans to choose from, all of which are monthly plans for a full-time virtual assistant. Their prices are in Australian dollars, but I will give you the approximate American equivalent at the current exchange rate.

virtual done well pricing

  • Internet marketing virtual assistant – starts at $750 AUD ($545 USD)
  • General virtual assistant starts at $997 AUD ($725 USD)
  • Web development virtual assistant starts at $500 AUD ($360 USD)
  • Bookkeeping virtual assistant starts at $1,500 AUD ($1,090 USD)
  • Social media marketing virtual assistant – price upon request.

virtual well done bookkeeping social media

With a general virtual assistant working out at around $4.50/hr this is within the industry norm for a Filipino virtual assistant.

The plans on their site don’t seem to offer the flexibility to pay for less than a full-time VA. Something to think about before committing to a plan.

Virtual Done Well Alternatives

With no shortage of virtual assistant companies based in the Philippines there are a number of alternatives. For office-based staff, I’d take a look at Carve or VA Staffer.

If you’re comfortable with a home-based worker and doing the recruiting and screening yourself, OnlineJobs.ph is the place to go. And finally, if you want a hybrid of the two, with some upfront recruiting help but the ongoing cost-savings of a solo virtual employee, check out Zen Virtual Assistants Finder.

Your Turn

If you have worked with Virtual Done Well please leave a review below to help others with their decision.

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Theme Days: How to Implement a Theme Day System in Your Work Week to Be More Productive

My favorite productivity hack of the year?

That’s easy: theme days.

If you’re not familiar with the concept, it means to compartmentalize your schedule by day (or segment of the day) to allow for more “deep work” and fewer task-switching distraction and reboot time.

It’s a suggestion I picked up from Mike Vardy at Productivityist.com.

My Theme Days

Here’s what it looks like in practice for me:

Mondays are set aside for content creation and writing. This is the day I normally work on finalizing the podcast episode for the week or the following week (trying to build a bigger content queue). In the afternoon, I’m drafting or formatting blog posts, or editing guest articles that have come across my desk.

Tuesday is meeting day, and is often stacked up with calls and recordings from 8:30am to 5pm. It’s a marathon of a day and sometimes I’m losing my voice by the end of it, but what this has done is freed up much longer blocks of time the rest of the week.

No longer do I run into the situation of, “Well, I’ve only got 15 minutes before my next call, so I can’t really get anything done. I’ll just go on Facebook.”

Before implementing this I had a rule called “no meetings Fridays,” which worked so well I figured I’d try “no meetings Mondays, Wednesdays, and Thursdays” too. How it works is in my calendar booking tool (Schedule Once) I’ve just blocked off all the other days.

Of course it doesn’t work 100% of the time and I will take more urgent calls on other days, but this has provided a great framework and structure to the week.

On Wednesdays, I work on this site and my other side projects, and try and clear up and nagging administrative issues. Those could include accounting and insurance tasks, housekeeping items, or travel planning.

And finally on Thursdays, I have almost the whole day dedicated to longer-term growth projects for my main business. This year, that’s been working on a redesign of the website, setting up a new email system, taking courses, and mapping out future projects.

In the past, those types of projects were the easiest to procrastinate on because there was rarely a big enough block of time to get started and feel like I could make meaningful progress.

I try and take most Fridays off, but will jump online during our son’s nap time to catch up on email before the weekend.

Why It Works

Each time you switch gears and jump from task to task, there’s a ramp up cost in terms of your productivity. The theme day system allows you to stay on one type of task for longer periods of time, AND feel good about the work because that’s what you’re “supposed to” be doing that day.

It also gives you a dedicated time block on your calendar to knock out the essential components of your business and your work, where otherwise they can tend to get pushed aside by more urgent-seeming tasks.

Creating a Theme Day System That Works For You

If you’ve never tried something like this in your own work week schedule, you can start small the way I did with “no meetings Fridays.”

When I started back in the spring, I positioned it in my head as a productivity experiment I’d test out for a month to see if I liked it. Turned out, I loved it!

Instead of putting out fires as they arose or working on what seemed to be the most urgent, I now had a dedicated time on the calendar for all of the most important aspects of my work.

Your schedule will probably look much different than mine, but one thing to keep in mind is to front-load your week with your most important tasks.

For me, my business runs on content; it’s the primary growth driver and monetization method so that had to come first. Next up is the recording and meeting marathon on Tuesday, which I chalk up partly under content and partly under marketing.

Wednesday and Thursday are important but less mission-critical in the near-term. If they don’t happen for a week or two, it’s not going to be the end of the world.

Your Turn

Have you ever tried a theme day set-up? What was your experience with it?

If you give it a shot, definitely let me know how it goes in the comments below!

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Don’t Panic Management

Don’t Panic Management was founded in 2011 with a simple goal in mind: to help busy entrepreneurs, creatives, authors, and thought leaders get back to the work that brings them joy and purpose. Don’t Panic’s team of US-based virtual assistants provides support ranging from administrative assistance to content creation so business owners can stop panicking and start living a life they love.

About Don’t Panic Management

Don’t Panic Management was founded by Jess (Ostroff) Tyson in 2011. Don’t Panic’s team of US-based, college-educated professionals does so much more than provide administrative support. They help overworked entrepreneurs and business owners get back to their zone of genius—the things only they can do, while Don’t Panic’s capable team handles the rest. 

With three tiers of service available, each business leader can select the type of help that they need. Don’t Panic Management offers everything from basic administrative assistance, like calendaring and inbox management, to full-service content creation and production.

Once you’ve identified your basic needs, Don’t Panic uses its matchmaking process to find the perfect member of its distributed team for you. They match clients and team members on everything from personality type and love language to skillset and area of expertise.

The Don’t Panic team is guided by a set of values they hold dear:

Working with a US-based team means no concerns about time zone differences or language barriers. It’s important to note that this benefit often comes with higher rates.

Don’t Panic Management Services

At the core of Don’t Panic Management’s offerings is a desire to help harried entrepreneurs and business owners get away from the busy work and back to the things they love doing.

The Don’t Panic Management team is available to assist with a wide range of tasks, including:

One of the benefits of working with a virtual assistant firm, rather than an individual, is that Don’t Panic is able to pair you with the ideal assistant for your needs. Each of their skilled team members has strengths and areas of expertise, and Don’t Panic employs a matchmaking process at the start of each new engagement to ensure you find the perfect Don’t Panic team member to suit your needs.

They also provide backup support if your assistant gets sick, takes a vacation, or leaves. This means you don’t have to worry about someone disappearing and being left in the lurch.

Don’t Panic Management Plans and Pricing

Don’t Panic Management offers three tiers of services designed to meet business owners where they are:

The first tier, Executive Assistants, is $45/hour, with a five-hour-per-week minimum. Services include traditional administrative tasks, such as calendar and inbox management, bookkeeping, research, and travel booking.

Don’t Panic’s Marketing Assistants offering is $55/hour with a five-hour-per-week minimum. This package includes administrative management of various marketing tasks, including social media curation and scheduling, webinar management, and blog formatting and promotion.

The top-tier offering, Content Producers, is $65/hour with a five-hour-per-week minimum. This service level provides content creation, including video production, blog writing, podcast production, and webinar production.

Don’t Panic Management Alternatives

As you would expect, Don’t Panic Management’s pricing is more expensive than most of the overseas virtual assistant options. When comparing strictly to US based companies however they are very competitive.

Prialto, Time Etc and Boldly are three competitors offering a similar services at similar rates. 

Your Turn

If you have worked with Don’t Panic Management I’m interested to hear your experiences, as are others looking to make a decision. Please leave a quick review below.

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Virtual Gal Friday

Virtual Gal Friday is a company offering virtual office managers and assistants to all businesses large and small. The company has been in operation since 1998, which officially makes them a pioneer in this brave new virtual world.

Their headquarters are located in Texas, US. The company’s virtual assistants work from their home offices and provide a wide range of services.

About Virtual Gal Friday

virtual gal friday reviewVirtual Gal Friday has been operating since 1998. The company was founded by Nancy A. Brown. Nancy has over 25 year’s experience working in office management and administrative assistance. All new clients receive a 1-on-1 call with Nancy to discuss their requirements, giving them a chance to benefit from her years of experience and start off with a clear line of communication.

Their target customers are business owners that want to grow their businesses and outsource some, or all of their office administration tasks. 

Services

Within the long list of services Virtual Gal Friday offer, they specialize in medical office management, bookkeeping services, virtual receptionist services, coaching practice management.

Virtual Gal Friday break their services down into three categories:

  1. Virtual Office Management
  2. Marketing Tasks
  3. Website Tasks

They offer a wide range of support roles within these categories, and any bespoke tasks can be discussed on the introductory call.

The company has their own dashboard designed to manage the tasks and provide a clear line of communication between client and virtual assistant. In my experience this is always a huge plus when it comes to managing and checking the progress on tasks.

What separates Virtual Gal Friday from a lot of other virtual assistant companies offering similar services is the amount of support you receive from the company owner Nancy Brown. Nancy carries out an introductory call to discuss client’s business needs. Offering future calls and direct email support (depending on package purchased).

Plans and Pricing

Virtual Gal Friday service starts at $400 per month for a 10 hour package. Nancy explained that she likes to start new clients at that level to get a real-time feel for their actual usage, rather than signing them to a 30-hour plan they might not utilize. 

She added, “The rates vary based on their industry and the tasks we will be handling.” If you want to work directly with Nancy, the price tag is naturally higher than if one of her team members does the work.

After your allotted package hours are up, your assistance doesn’t stop. Instead, your VA continues to take tasks as assigned and get your work done, and you’re billed for the overage at the end of the month.

That way, you have a minimum monthly commitment, but still have the flexibility to delegate more as the need arises.

Each client is assigned a dedicated virtual assistant and a backup.

Virtual Gal Friday Alternatives

With rates around $30 – $40 per hour for Virtual Gal Friday, you’re definitely looking at the higher end of the market, but on par with other US-based VAs. (However, you can take a look at their “hiring” page to see how serious they are about only bringing on the best talent they can find.)

At similar price points, you might consider Time Etc or Boldly.

For the virtual receptionist service, you might consider Call Ruby or Gabbyville, though their offerings are more limited in scope.

Your Turn

If you have worked with Virtual Gal Friday please share your experiences by leaving a review below!

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Zen Virtual Assistants Finder

Zen Virtual Assistants Finder, or ZVAF as they are known, is a self-titled ‘professional matchmaking service.’ Which is another way of saying they supply virtual assistant services to entrepreneurs and business owners.

The company was formed in January 2013. Founder Joel Nelson decided to form the company after being frustrated by his own experiences with finding virtual assistant services. Putting his own experience to task, Joel decided there had to be a better way to match virtual assistants with clients.

They only use virtual assistants in the Philippines as Joel believes they offer the best value when it comes to VA work.

How it Works

zvaf reviewWhen you first make contact with ZVAF you’re offered a free 30-minute consultation with one of their experienced virtual assistants. This gives you the opportunity to ask any questions you have and assess if the company’s services are going to match with your requirements.

If you decided to go ahead, you fill out a detailed VA requirement form to be be matched with their experienced VA’s best suited to your needs. ZVAF then set up video conference calls with three VA’s, where you can ask any questions you like to select the most suited VA.

You will communicate directly with your VA, and a manager will then check in after a couple of weeks to ensure things are running smoothly.

Zen Virtual Assistants Intro Video

Services

The company has access to a large pool of virtual assistants and will match you with one or more assistants depending on the volume of work you anticipate. They arrange one-on-one client consultations to help clients strategize with a clear line of communication.

When I spoke with Joel, he explained their target customer is any busy and stressed entrepreneur, business owner, or even stay at home parent that needs a custom and professionally vetted VA or team of VAs to handle a project.

He emphasized that there are no limits to the type and services their clients are looking for. The company specializes in finding the ideal VAs to handle any client requirements.

With a commitment to helping clients hire the right VA the first time to save them time and money, they carry out background checks, confirm references, and personally interview all virtual assistants on their books.

And as students of the “content marketing” trends, Joel and his team host live webinars and even have a podcast. (I was a guest on episode 7!)

ZVAF Founder Interview

I had the chance to sit down with Joel for an extended chat about his company. If you’re on the fence about using their service (or another recruiting service, or posting a job yourself), this conversation will clear up a lot of your questions.

Joel shares how he first got into outsourcing and how that turned into a business. Then he walks us through Zen Virtual Assistants Finder’s 5-step process to match clients with a “rockstar VA” and set them up for long-term success.


VAA Exclusive: Get $97 off your ZVAF matchmaking service with this link.

Plans and Pricing

ZVAF offers its totally custom VA finder service for a flat fee of $497.

This is preceded by their 30 minute free consultation, so you can make an informed decision before parting with any money.

VAA Exclusive: Get $97 off your ZVAF matchmaking service with this link.

Zen Virtual Assistants Finder Alternatives

ZVAF’s primary alternative is Chris Ducker’s Virtual Staff Finder. They are both virtual assistant ‘matchmaking services’ that are strictly Philippines based. There are a few differences however.

ZVAF offer a free consultation before committing to spending and money. They also feel they offer a more bespoke service when it comes to matching clients with VA’s on particular skillsets. (VSF has scaled back their service to ONLY recruit general VAs.)

The other alternative we mention in the video is the “DIY method” at OnlineJobs.ph. I’ve found some good people there, but it does take some time and effort. Zen aims to remove the time-consuming screening / vetting process from the equation.

Your Turn

Have you used ZVAF’s matchmaking services? If so please leave a review below to help others make an informed decision of their own.

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3 Pitfalls to Avoid When Hiring a Virtual Assistant

Deena Anreise, the Marketing Manager for Prialto, contributed this post.

Take it away, Deena!

**********

Teamwork is the cornerstone of every successful business, but achieving team cohesiveness can be a challenge. Leaders, managers, and business founders often struggle to understand what they can do to ensure their teams work together in the most effective way.

By definition, teamwork is bigger than one person. But there is one important action that any leader can do to promote teamwork: delegation.

Delegation has many qualities in its favor.

To speed along a time-sensitive project, specific duties can be assigned to team members who excel in those specific areas. Conversely, if a project has a lot of lead time, it can be beneficial to assign certain tasks to members of your team who are less skilled in that area, with the goal of strengthening their skillset.

More often than not, leaders choose to delegate to an assistant who can manage all repeatable tasks. By delegating these tasks, leaders gain back time to accomplish more high value tasks.

Nick’s Notes: This is the first type of outsourcing, and is far easier to set both yourself and your assistant up for success.

Delegating is a great way for leaders to test the strengths and weaknesses of their team members. Delegating also provides a proactive way for leaders to give team members a feeling of ownership and a continued sense of advancement while freeing up their own time to focus on more higher level, pressing issues that only they can tackle.

Delegation is obviously fantastic on many levels, but is sometimes easier said than done.

Here are 3 of the most common pitfalls that leaders fall into when delegating — and how to avoid them.

PITFALL #1: Inhibiting

Don’t stifle creativity by assigning jobs and requiring each team member to focus solely and individually on that task alone.

Solution: Reward your team by stoking their sense of continued advancement.

Providing your team members with opportunities to grow and acquire new skills can go a long way. A team member’s sense of achievement and worthiness will inspire them to push themselves harder next time, to not give up, and to give their best.

Show them you see how hard they are working. When they nail it, let them know they’ve done a good job.

PITFALL #2: Micromanaging

Micromanaging is an undesirable behavior for two reasons.

First, it shows a lack of trust in your workers to do their job, and second, it bogs you down with minutia when you should strive to have a clean plate so you are able to focus on bigger issues.

Provide a clear vision and expected outcome for the work, and be available to answer questions, but let your team actually do the work without meddling.

Nick’s Notes: For more in-depth tasks, I try to explain the project as best I can, and then ask for a progress report check-in at maybe 10% of completion to make sure my assistant is on the right track.

Solution: Trust your team.

You gave them their job for a reason; give them some breathing room. If someone is struggling to complete what they’re assigned, offer help or advice or suggest they collaborate with a team member.

Even a worker who has failed at a task in the past should be given another opportunity, since they likely learned from their mistakes and will appreciate your show of faith.

Nick’s Notes: In my case, I was really frustrated when my first VA couldn’t seem to get it right. I totally took for granted that I’d been doing the task I’d assigned for years and it was second nature to me. There’s always going to be a learning curve.

Remember the 10/80/10 rule of outsourcing.

PITFALL #3: Over-Assigning

All this talk of delegation and its benefits may make you want to over-delegate by assigning all the work to the members of your team so you can sit back and relax.

Don’t fall for this temptation, because doing so can harm your business.

Solution: As a leader, you are naturally responsible for the big picture and general project management.

A lack of participation on behalf of a business’s leader means a lack of supervision and accountability on behalf of the team members. Delegating should never be the act of giving over work you should be doing.

Rather, view delegating as removing tasks from your agenda that you shouldn’t be doing.

Nick’s Notes: I usually fall in the opposite camp of having a hard time letting go of tasks!

Conclusion

Team cohesiveness should be a goal, and delegation is one of the most powerful ways to ensure you reach it. Avoiding these three common pitfalls of delegation is the key to managing a united team and maintaining a thriving business!

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Mr. Outsource

Mr. Outsource is a professional virtual assistant company. The company is headed up by Erlend Bakke, and all of their VA’s are based in the Philippines. They have been in business since 2008, and provide virtual assistant solutions to entrepreneurs and business owners.

Their business model is straightforward. You can hire one or more of their full-time virtual assistants to help with your business needs. They have VAs qualified in different areas of business, such as customer service, handling social media accounts, real estate virtual assistants, eCommerce specialists and more.

About Mr. Outsource

mr outsource reviewThe company directive is to free up business owners’ time by handling some of their workload, allowing them to focus on the more important aspects of their business. They are strategically based in the Philippines to allow them to outsource their tasks at a price much more affordable than other places in the world.

The company founder Erlend Bakke formed the company after he started outsourcing his own workload to the Philippines. He not only saw his own business start to grow quicker, but realized the potential to help other business owners using his experience.

Erlend Bakke is a bestselling author with his book called Never Work Again, and has a number of year experience with outsourcing, particularly in the Philippines.

never work again

The company currently offers a free 30 minute business consultation with no strings attached. You can use this as an opportunity to see if their services meet your requirements before committing to a price plan.

Mr. Outsource Intro Video

https://www.youtube.com/watch?t=7&v=eB5RjFeYPKQ

Services

The company provides dedicated virtual assistants, as well as offering a “Dream Team.” When choosing a payment plan you have the option to choose a VA with either a specific skillset, or a general VA to help with a wide range of miscellaneous tasks.

When hiring one of their full-time VAs you go through a short and simple process. You choose any particular skillset required and purchase a plan, then you are contacted by a team manager to discuss you needs. The team manager then assigns the ideal VA, sets up an orientation session, and the work begins.

Dream Team Service

If you purchase the Dream Team service you get access to a team of VAs. You pick a monthly plan and you’re assigned an account manager. You explain all of the tasks you want completed and how you want these tasks carried out. Your account manager’s role is to assign all of the tasks to VAs with the necessary skill sets, then provide you with ongoing feedback as the work is completed.

The Dream Team of VAs include the following services:

  • General VA
  • Audio/video editing
  • Graphic design
  • Web design
  • InfusionSoft specialist
  • SEO specialist

I can see this service proving particularly useful for new businesses with a lot of set-up tasks.

Plans and Pricing

Mr. Outsource have several plans to choose from. If you’re interested in their Full Time VA Services their plans start at $995 a month. For this price you get to choose between a General VA or Customer Service VA.

Their $1,295 plan offers the services of a Graphic VA or Bookkeeping VA. While, their top plan comes in at $1,495 and offers the services of either a Real Estate Specialist, an Amazon Specialist, or an eCommerce Specialist VA.

mr outsource pricing

If you want to hire their ‘Dream Team’ plans start at $1,000 a month with a 500 credit. With $1,500 and $2,000 plans coming with 900 and 1,200 credits respectively.

How it works is you use your bank of credits to pay for the services you need from the various team members on-demand. As you might expect, certain skill sets cost more credits per hour than others.

mr outsource dream team pricing

At the $1000 level, credits are $2 each. If a General VA costs 9 credits per hour, you’re essentially paying $18 an hour, which seems awfully high for a Filipino VA compared with what you might pay elsewhere. (This system is pretty confusing — can someone double-check my math?)

If you utilize the Dream Team SEO specialist at 24 credits an hour, you’re looking at $48 an hour. Pretty steep, right?

The Dream Team affords some flexibility but that comes at a cost.

Mr. Outsource Alternatives

There are no shortage of virtual assistant companies offering VA services from the Philippines. As far as alternatives that offer similar services to Mr. Outsource the top picks are OnlineJobs.ph, TaskBullet, and VA Staffer.

One of the areas that separates Mr. Outsource from these other companies is their Dream Team. It’s an interesting concept hiring a complete team of VAs to handle a large and varied workload. I’m interested to hear from anyone who have used this service and how it worked out for them.

If you have used their Dream Team services, or their VA service, please leave any feedback you have below to help others with their decision.

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LogoBee

LogoBee is a company specializing in custom logo design services, as well as offering web, stationery and graphic design services.

Their head office is located in Montreal, Canada. They also have another office located in Los Angeles. All their staff work in-house, they have no remote, freelance, or overseas staff.

About LogoBee

logobee reviewLogoBee was founded in 2000. They are coming up to 16 years in business, and have grown rapidly in this time. They have accumulated several well respected rewards for logo design, with their crowning achievement being the top honors at the Summit Creative Awards and American Design Awards.

The company was founded and is currently headed up by two professional logo designers with a wealth of experience in the field under their belts – Natalia Stoenko and Pavel Rokhmanko. By their own account, most of LogoBee’s customers are smaller companies and start-ups.

LogoBee ia proud to report they have a very high satisfaction rate among their clients, and tell me that a large portion of their business is from repeat custom or referrals from clients. With recommendations and repeat business being so powerful for a growing business, it’s reassuring to hear this is the case with LogoBee.

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Services

LogoBee’s employees work closely with clients to either achieve the concept put forth by the client, or to help them design a logo that perfectly meets their needs. Having the right logo is incredibly important in today’s market. Being able to have your brand instantly recognisable, as well as representing your business well, can set your business apart from the competition.

They offer a range of free logo templates for clients working to a tight budget. This gives the client an opportunity to chose a professionally designed logo at no cost, with the option to take that design and have LogoBee customize it for as little as $90.

At the other end of the spectrum, LogoBee offer a completely bespoke service working closely with a client and making as many revisions as necessary to get the perfect logo design.

Plans and Pricing

As mentioned in the services, there are some logo templates that are completely free to use. Custom logo design starts at $249, with this package the client gets 6 initial concepts returned in 5 business days, and 6 additional revisions to tweak the design.

logobee pricing

There are larger packages available at $379, $449 and $549. These packages offer 8 initial concepts and unlimited revisions along with some additional services. There are similar 4-tier packages available for their stationery, graphic design and web design services. If you have any specific needs I recommend contacting LogoBee direct to discuss your options.

VAA Exclusive: Save $20 with coupon code 3565!

LogoBee Alternatives

Two of the largest companies when it comes to logo design are probably 99designs and Deluxe. Deluxe offers a similar scope of logo design services at similar price points, and 99designs follows the crowdsourcing model, where several freelance designers put forward their work for clients to choose from. 

LogoBee has a more ‘traditional’ business model which they feel separates them from the crowdsourcing and freelance models. They told me that having a permanent team of employees specializing in logo design means the client receives a more consistent and higher quality level of work.

Have you worked with LogoBee? If so, please use the comment form below to share a brief review of your experience and help others with their decision.

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