TaskBullet is a virtual assistant company in the Philippines with US-sales offices in California and Utah. The company was founded in 2012, and has quickly become a leader in the industry.
The Task Bullet model is a virtual employee model, where all the VAs have at least five years of experience in their fields. You get an assistant who can handle your website management, email marketing, social media accounts, customer service, research and more.
Since they are your dedicated VA, you can train them to meet your specific needs and requirements.
TaskBullet project managers are also located in the Philippines and there is a U.S. based customer support staff, if ever there is a problem.
TaskBullet virtual assistants go through a rigorous hiring process. In particular, they company seeks out VAs who are quick learners and who have advanced English skills.
How it Works
The Bucket System
TaskBullet doesn’t have monthly bills, contracts, or fees.
TaskBullet uses buckets of hours that the VA pulls from while they are actively working on your tasks. When your bucket is empty, simply purchase another bucket of hours and continue on.
You can upgrade, downgrade, or take a break, it’s up to you. Every TaskBullet Bucket of Hours comes with a project manager to oversee your tasks. You can delegate your tasks to your project manager for quick assignment to an available and skilled VA. If you have the same reoccurring tasks you can have a dedicated VA to delegate tasks to directly.
Your project manager will be available during U.S. business hours and your VA will work your business hours.
TaskBullet uses Basecamp, a very simple and effective task management system to upload and monitor your tasks. When you sign up you will get an email from them inviting you to set up your free TaskBullet Basecamp project.
All your tasks, files and communication can take place in one convenient location.
Getting started with TaskBullet is very quick and easy. They can usually have you submitting tasks the same day you sign up.
They offer a Welcome Call to all new sign ups, where they show you around Basecamp and help you upload your first task. They will send you an email asking you to pick a time for one of their on-boarding specialists to call you.
Task Bullet Founder Interview
The company is able to provide dedicated virtual assistants, while still being able to tap into a team with a broad range of skills. You have 3 points of contact: your VA, your dedicated VA project manager, and your US-based team lead in Utah.
For advanced skills or roles your dedicated VA isn’t the best fit to handle, you can apply your pre-paid time to others on their team to get your work done without having to source a new company or freelancer.
It’s a service by entrepreneurs for entrepreneurs. As such, they have a strong understanding of what you need – affordable quality help, and what you don’t – stress, overhead, headaches.
Task Bullet service comes with no start-up fees and a 60-day money back guarantee. If you’re unhappy with your VA, the company will set up with a new one immediately. In addition, new customers receive a free consultation on how to most effectively work with their VA.
Plans and Pricing
I appreciated how they were upfront with their pricing – with none of the “contact us for a quote” stuff you see on some other sites.
The rates start $6/hour when you buy a 240 hour block, enough for the equivalent of 6 weeks of full-time support.
Customers aren’t billed on a recurring monthly basis, but rather can renew their hours or upgrade or downgrade at any time.
That structure makes sense if you don’t have a consistent workload each week, but are confident you’ll use the time eventually. And if you do have routine tasks to assign, you’ve got an affordable flexible VA service.
- You have 90 days to use the hours in your bucket.
- There are no contracts and no monthly fees.
- This is a one-time purchase for hours that you can use any time over the next 3 months.
- You do not purchase additional hours until your current bucket runs out.
- You can use as many or as little hours as you want per day/week/month.
While there are certainly other virtual assistant companies in the Philippines, TaskBullet is the only one I’m aware of that operates without monthly subscription fees.
Have you worked with TaskBullet? If so, please share your experience below and help others with their search.