Virtual Assistant Blog

TaskRabbit

Posted by Mica Harvey / In-Person Assistants, Project-Based Virtual Assistants

TaskRabbit is task-based outsourcing company with a local twist. They’ll handle virtual tasks like most of the other companies here, but their real specialty is in local, hands-on assistance.

TaskRabbit got its start in Boston in 2008, and has since expanded to several major cities, attracting millions in venture capital funding along the way.

About TaskRabbit

The company is essentially a marketplace between people who need stuff done, and people willing to do that stuff.

It can be anything really, from house cleaning to local pick-up and deliveries, handyman services, moving help, and more. The people helping you are called TaskRabbits.

How TaskRabbit Works

How it works is you post the task you need done, in as much detail as you can, and TaskRabbits bid on the job. Generally the lowest bid wins, but you can view their profiles and feedback ratings as well and pick the winner.

TaskRabbit is designed to help busy people save time and money, and it works.

In markets like San Francisco, TaskRabbit is a well-known go-to tool for errands and other odd jobs you don’t want to do yourself. The only drawback is it can be somewhat time-consuming to post each task one at a time.

(I tested it out for a handyman hire!)

Who Are the TaskRabbits?

As you might imagine, there is a greater demand for people trying to earn money doing other people’s tasks than those requesting the tasks themselves. That means a higher quality of service as all the TaskRabbits know there is a long waiting list of potential replacements behind them, waiting for them to screw up.

It also means the screening process to become a TaskRabbit is pretty robust. The application process includes an essay, background check, and a video interview. It’s all in the name of protecting client safety.

TaskRabbit Review

Plans and Pricing

Because each task is different, and can require different lengths of time and even physical exertion, there are no monthly plans offered like you see at Fancy Hands or other “purely virtual” assistant companies. The benefit of that is there is no recurring cost, and you can try out the service for a very low risk.

The company also has an option of setting an auto-award price, where if any TaskRabbit bids below your target price, they automatically get the job.

To give you a ballpark, I paid a little under $100 to have a handyman come out for an hour or two.

Virtual Assistant Assistant Bonus: Get $10 off your first task with this link.

All payments are handled through the TaskRabbit.com system, so you’re not handing over any cash in person. To pay the bills, the company takes a percentage of every job.

TaskRabbit Alternatives

For real live in-person help, TaskRabbit is a great resource. The closest competitor is probably Handy, a slick app for booking cleaning and handyman services.

Your Turn

Have you tried Task Rabbit? If so, please share a review of your experience below.

Atticus

Posted by Mica Harvey / Philippines Virtual Assistants, Virtual Assistant Companies

Atticus is a virtual assistant company based in the Philippines. They specialize in recruiting and supplying virtual assistants to entrepreneurs and small to medium-sized businesses all over the world.

The company started operations in early 2016. All of their VAs work out of their offices in Manila and are managed in-house.

About Atticus Solutions

The company is headed up by Managing Director Lester Tay, and Miguel Dy Buncio who is their Business Development Director.

Their business model is recruiting and managing virtual assistants in-house to meet the needs of their clients.

How it Works

When you sign up with Atticus.ph, a member of their team will arrange a call to discuss your VA needs and get a better understanding of your business.

They will then start recruiting VAs best suited to work with you and your business while keeping you involved in the recruiting process.

Once they find the workers you are happy with, they take care of human resources, administration, payroll, etc. All you need to do is communicate with the VA directly regarding your workflow.

Atticus says they carry out continual development and training with their assistants to improve the communication and working relationships with their clients.

Services

Atticus offers a wide range of professional business services you would expect from a virtual assistant provider. By this, I mean they can provide support for any business tasks that can be completed remotely.

In theory, recruiting staff to meet the requirements of each client should give them an advantage over other virtual assistant companies that use the same pool of staff, since they can hand pick the right workers with the right skills.

Although, it may also cause a delay while they are finding the right person. As they also manage staff in-house this limits the geographic area they can cover.

To give you an idea of some of the services they currently supply, Atticus has:

Developers
Back office support
Accounting
Social media marketing
Customer service
General virtual assistance

Plans and Pricing

Atticus do not have any set pricing plans or hourly rates. You need to arrange a time to speak with a member of their team and they will build a custom plan tailored to your specific needs.

When I pressed for a ballpark estimate though, my contact indicated prices start at $1,400 per month and up for a full-time assistant.

Atticus Solutions Alternatives

OkayRelax and TaskBullet are two highly rated virtual assistant companies based in the Philippines worth checking out if you want to compare quotes and services.

If you’re looking for a full-time team member and are comfortable doing the recruiting yourself, you might consider the popular OnlineJobs.ph job board.

Your Turn

Have you worked with Atticus? If so, please leave a brief review below to help others with their decision.

Backup Office

Posted by Mica Harvey / Virtual Assistant Companies

Backup Office is a virtual assistant company with locations in the US and Central America. Their assistants work out of a small office in El Salvador.

All of their virtual assistants have either lived or studied in the US, so they have neutral English accents while also being fluent in Spanish.

About Backup Office

The company was founded in 2017, with the goal of providing bilingual virtual assistants to help businesses cross Spanish and English speaking markets while offering a range of BPO services.

With the US being home to an estimated 41 million native Spanish speakers and bordering Mexico, having a Spanish speaking assistant available might just increase the reach of your business.

Another advantage of working with virtual assistants based in Central America is that their rates are more competitive than assistants based in the US.

Backup Office said they are, ‘’Saving up to 79%’’ for some of their clients using their assistants over hiring a staff of their own.

The hourly rate for one of their full-time assistants is around $9.80 per hour. That’s somewhere in the middle between what you would expect to pay for a US-based assistant, and one in the Philippines.

https://www.youtube.com/watch?v=IWlVk8MElrk

Services

When asked what areas they specialize in, Backup Office said, ‘’Basically we can deliver all legal tasks that can be done through a computer and telephone.’’

Most VA providers say something similar, so it’s always a good idea to speak with a VA provider to check how much experience they have with the types of tasks you want to outsource.

To give you an idea of the types of tasks Backup Office commonly help with, they group their services into three categories on their site:

Virtual Assistance Services – Need help with those day-to-day business tasks crunching your time and keeping you from focusing on growing your business? Their VA’s will take on just about any task that can be completed remotely.
Creative Services – They have assistants skilled in graphic design, content writing, and social media marketing to bring some creative flair to your business.
BPO Services – Their team will work with you to create ad-hoc solutions to improve your business processes and maximize your productivity.

Plans and Pricing

Backup Office has three different pricing plans. Their Basic plan starts at $299 to have an assistant available for 1 hour a day, and their full-time assistants are available at $1,579 per month.

The hourly rate of their assistants is a lot higher on their Basic plan over their Premium and Elite plans, so definitely worth considering the latter options if you can keep an assistant busy for 2 hours a day or more.

A complete list of their pricing plans is as follows:

Basic – $299 per month for 20 hours per month ($14.95 per hour).
Premium – $799 per month for 2-4 hours per day (Approx $9.90 per hour).
Elite – $1,579 per month for 8 hours per day (Approx $9.80 per hour).

All their plans include a dedicated US phone number, unlimited calls within the US and Canada, a bilingual assistant fluent in English and Spanish, and phone, email, chat, and video support.

If any of their set plans do not meet your needs a member of their team can create a customized plan for you.

Alternatively, you can give their service a try before committing to a plan with their 7-day free trial.

No credit card details or signup required, just answer a few questions about your business and what you’re looking for in an assistant and a member of their team will call you to arrange a trial.

Backup Office Alternatives

One thing that struck me about Backup Office was how similar the entire operation seems to Uassist.ME. Uassist is a well-established and well-rated VA company out of El Salvador in operation since 2009. In fact, large sections of the site and business model appear to be directly modeled on Uassist.ME.

If you’re comfortable outsourcing further from home and are looking for more competitive rates, check out some of the virtual assistant providers in the Philippines or India.

Your Turn

Have you worked with Backup Office? If so, please leave a review below to help others with their decision.

MicroSourcing

Posted by Mica Harvey / Philippines Virtual Assistants, Virtual Assistant Companies

MicroSourcing is an offshore and outsourcing solutions provider based in the Philippines. They help companies start up operations in the Philippines by supplying modern workspaces and recruiting staff.

They started operations in 2006, and currently have the capacity to provide workspace for more than 4000 employees. To-date they have worked with hundreds of clients ranging from small start-ups to large multinational corporations.

About MicroSourcing

The company is headed up a leadership team comprising of CEO Sjoerd Krosse, CSO Philip Kooijman, VP of Global Solutions Charles Allnutt, VP of Talent Acquisition Jacqueline San Pedro, and VP of Human Resources Liza Inciong.

They currently have seven locations strategically spread across the Philippines, as well as regional offices in Australia and the US.

How Microsourcing Works

Setting up a team and moving business operations abroad is difficult to manage from a distance. MicroSourcing helps companies of all sizes by finding and managing offshore staff on your behalf and supplying the workspaces.

They also provide functions rooms, shared employee facilities like locker rooms, restaurants, and pharmacies in their locations.

For staffing solutions, MicroSourcing has more than 30 full-time employees dedicated to finding highly skilled workers in the Philippines capable of handling your workload.

Your staff are employed by MicroSourcing, so they handle all the legal paperwork which is one less thing for you to worry about trying to manage from overseas.

Services

MicroSourcing offer two main services;

Supplying office space for businesses setting up operations in the Philippines.
Recruiting and managing staff.

If you are looking for office space in the Philippines you can choose from any of their locations and the number of seats you want.

Their workspaces are fitted out with all the modern equipment your staff and business needs. They also have shared facilities for their employees as they are housing several clients under the same roof.

When you task MicroSourcing to find your staff in the Philippines they will find the number of workers you require with the desired skill sets and hand over the details for you to review.

You can choose the level of control and involvement you have in managing your staff. So, you can leave it up to MicroSourcing and keep at a distance, or be more hands-on with the day-to-day operations.

Plans and Pricing

MicroSourcing break down their costs into two elements;

Direct Employee Costs – The total cost per employee. This includes their salary, benefits, taxes, insurance, and so on.
Service Fee – There is a service fee to cover the support services they are providing, such as workspace, facilities, etc.

They don’t provide any set fees or pricing plans.

Each client is given a custom quote based on the services they require so you need to contact a member of their team to discuss your individual business needs.

MicroSourcing Alternatives

Microsourcing is for larger companies looking to leverage BPO (business process outsourcing at scale. If you need to ramp up a team quickly, I think it’s a strong option. Also worth a look are companies like TayStone or Helpware.

If you’re looking for full-time Filipino staff, then Virtual Staff Finder and Zen Virtual Assistants are two headhunting companies capable of finding any number of team members.

If you need to fulfill individual jobs or shorter-term contracts I recommend checking out virtual assistant companies like OnlineJobs.ph or Task Bullet.

Your Turn

Have you worked with MicroSourcing? If so, please leave a review of your experience below to help others with their decision.

Helpware.io

Posted by Mica Harvey / Philippines Virtual Assistants, Virtual Assistant Companies

Helpware is a virtual assistant provider and customer service support company. They help clients build and manage remote customer support teams and offer a range of tools to help businesses streamline their workflow processes.

The company was founded in 2015. Their operations teams are based in the Ukraine and the Philippines, and their management staff are based in California.

About Helpware

The company was founded by CEO Andy Steuer and Alexander Tereshchenko who is the current Head of Operations.

Helpware’s model differs from most virtual assistant companies. They only offer full-time assistants, no pay-per-hour, tiered hourly bundles, or job postings.

Specializing in customer support, back office, accounting, and marketing support, this makes sense as it allows you and your customers to develop a relationship with their assistants as they would a member of your staff.

Their target customers are fast-growing companies of any size looking to outsource any of their customer support, back office, journey mapping, or any tasks that can be completed remotely.

How Helpware Works

It’s a cost-effective way to start working with experienced professionals right away. There are no recruitment or training costs, and their staff will help you build a team with all the skills you need to complete your tasks.

In addition to the team members you’re paying for, you have access to Helpware’s core management team at no extra cost.

This means there is a Customer Success Manager, Team Leader, Project Manager, and Team Captain overseeing the work and supporting your working relationship with their operatives.

Services

Helpware provides general virtual assistants to carry out all those day-to-day tasks any busy business owner would happily see handed over.

They also specialize in supplying virtual assistants skilled in the following roles:

Customer Service Support

Helpware will collaborate with you to build a customer support team that understands your business, use the tools you use, and provide a seamless solution for your customer base.

Back Office Support

Their team members will help map your current workflow, highlight areas for improvements, and ensure your business is running optimally.

Marketing Support

Their team members are experienced with AdWords, Facebook advertising, and a range of tools and marketing software to help maximize the effectiveness and outreach of your marketing campaigns.

Accounting Support

They have qualified and experienced accounting experts certified in using Quickbooks, SAP, and other accounting software.

Plans and Pricing

Helpware currently has 4 different pricing plans depending on the type of assistant you want to hire. Pricing ranges from $1,800 per month for a general virtual assistant and $2,200 for a customer support operative.

All contacts are for 40 hours per week, and the minimum contract period is one month. Their full list of plans are:

Virtual Assistant/Data Entry – $1,800 per month.
Accounting Support – $1,900 per month.
Marketing Support – $2,100 per month.
Customer Support – $2,200 per month.

The pricing above is based on committing to a 1-year contract. Helpware also offers monthly and 6-monthly contracts but at a higher rate.

There is also a $400 set up fee for any of their plans.

I should note these rates are significantly higher and less flexible than many other VA companies. It’s clear Helpware is targeting a higher budget client base looking to leverage business process outsourcing at scale.

Helpware Alternatives

There is no shortage of virtual assistant providers in the Philippines and Europe where most of Helpware’s assistants are based.

The main difference between Helpware and most of the other virtual assistant companies is that they focus on integrating multiple full-time staff into your business.

If you aren’t ready to utilize a full-time assistant I recommend checking out Task Bullet or OnlineJobs.ph. They are a lot more flexible and allow you to pay for smaller bundles of hours, or per individual job.

Your Turn

Have you worked with Helpware? If so, please leave a review of your experience below to help others with their decision.

HomeJobs

Posted by Mica Harvey / Freelance Virtual Assistants, Philippines Virtual Assistants

HomeJobs is an online platform that connects clients with home-based freelancers in the Philippines.

The company started operations in mid-2018, and they say they already have almost 1 million workers in their database.

About HomeJobs.ph

HomeJobs is a team of 25, and the company was funded by a venture capital firm in the US.

Their target customers are individuals or businesses looking to outsource some of their business tasks to a remote worker in the Philippines.

How HomeJobs.ph Works

Freelancers join for free. After going through a verification process, they can write a profile detailing their skills and experience.

Customers, or employers, can also join for free with their entry level plan. Or you can pay to upgrade and unlock more features and see more of the worker profiles in their database.

You can then post a job detailing what you want done, and freelancers can send you proposals selling themselves as the right person for the job.

HomeJobs do not take a cut of the transaction fees between customers and freelancers. That means the rate you agree with a worker is the full amount they will receive.

(HomeJobs makes money from the two monthly paid plans from employers; more on pricing below.)

The downside to finding freelancers through a platform like this is that you need to manage them yourself, and you don’t have the security of falling back on their manager or the company that hired them for you.

The upside is that you have a lot more workers to choose from, and are more likely to find someone with the exact skills you need.

The rates are very competitive too. I saw some workers advertising rates as low as $1 per hour. Not that I’d expect much for $1 per hour, but it’s a small price to pay to find out.

HomeJobs Intro Video

Services

With almost a million freelancers in their database, it’s fair to say that you will find someone to do almost any task that can be completed remotely.

They have a long alphabetical list of skills to browse if you want to get an idea of the kinds of skills sets their freelancers have.

I saw everything from the typical social media marketing, SEO, and graphic design, to things like specific language coding and computer assembly specialists.

Posting Your Job

When I signed up for their Standard Job Post plan to make a free listing I was forced by a pop-up box to either share a link on my Facebook saying I use HomeJobs, or upgrade my account to a paid plan.

Kinda lame, but I get it.

I opted to share a link on Facebook and was then able to post a job.

From there, it was a quick process. All I had to do was select the skills I was looking for from a drop-down box, add a title and write a description of the work, choose the payment terms, currency, and set an hourly rate.

Note: When I tested it, the website was super buggy. Several links didn’t work at all, including the main call-to-action to “post a job” on the homepage. It seems like they’re still working out a lot of kinks.

Some parts of their website claim they have a million workers to choose from. Others say 500,000+. In either case, that’s an almost unbelievably high number to registered users to claim just months after launch.

Plans and Pricing

HomeJobs has three different pricing plans to choose from:

Standard Job Post – Free – You can post one job at a time, but it takes 5-7 days to approve your job listing. You’ll only have access to a limited number of workers profiles to choose from too.
Premium Job Listing – $24.99 per month – You can post one job at a time, but job listings are instantly approved and given a featured listing. You’re still given access to a limited number of workers profiles.
Gold Package – $99 per month – You can post up to five jobs at a time, your listing is instantly posted, featured, e-mailed to workers, and you have access to their entire database freelancers.

If you’re willing to be patient you can go with the Standard Job Post plan and try their service for free. It’s unclear how they’re limiting which segments of their worker database to show your ad to.

HomeJobs Alternatives

Onlinejobs.ph is the nearest competitor, and offers a very similar job board type of service. They also offer a free plan if you want to try their platform before upgrading to a paid plan. In fact, the HomeJobs site and entire business model seems directly modeled after OnlineJobs.

If you’re not comfortable with choosing a freelancer yourself, you can go down the more traditional route of using a virtual assistant company with in-house staff.

TaskBullet and OkayRelax are two highly rated companies in the Philippines with a good deal of positive feedback and competitive rates starting at $6-8 per hour.

Your Turn

Have you worked with HomeJobs? If so, please leave a brief review below to help others with their decision.

Outsource.com

Posted by Mica Harvey / Freelance Virtual Assistants, India Virtual Assistants

Outsource.com is a platform that connects clients with freelancers or members of their in-house team best suited to handle their tasks.

They have a team of 10 operational staff in their head office in Dallas, Texas. Their 2,000+ freelancers and in-house virtual assistants are based in India.

Important Note: The domain Outsource.com changed hands in 2018. The previous owners had built a freelance platform widely derided as a scam by users on this site. They went on to change names to Remote.com, and put the old “Outsource” name up for sale. If you see any reviews of Outsource.com dated prior to 2018, please know those refer to the old company with a completely different ownership and business model.

About Outsource.com

The company was founded and is run by Rajesh Rajaram. Originally starting out with Developscripts LLC in 2011. In 2014 Auctionsoftware.com was formed, then Casecamp.com in 2016, and in early 2018 Outsource.com was formed.

These companies complement each other and provide support aiding Outsource managing their clients. Casecamp is a web-based online project management software tool Outsource used to integrate clients with freelancers, and Auctionsoftware powers some of their software tools.

How Outsource.com Works

When you sign up with Outsource, all you need to do is post your job requirements and wait for a member of their team to get back to you.

They will look through their database of freelancers to find the best-suited worker to complete your work. You’ll get a quote on the expected costs of the job and access to the chosen freelancer’s profile.

You can then discuss the job with the freelancer via their messaging system. This gives you the opportunity to interview them and get a feel for how well their skills match up to your requirements.

If you don’t feel like it’s going to be a good fit, you can make more connections. The cost of making contact with more workers depends on the monthly plan you signed up with. (See below for pricing info.)

Services

Outsource.com specialize in helping clients design and complete projects that can be completed remotely.

They have a suite of online tools to help facilitate a smooth integration with their freelancers and have skilled team members in-house overseeing the project management side.

With a large database of more than 2000 freelancers, they also have a deep talent pool to help with day-to-day business tasks and other commonly outsourced tasks, such as:

Data analysis
Web development
Social media marketing
Web design
Graphic design
App development
Software programming

Although you will develop a working relationship with freelancers once you find a match, Outsource offer 24/7 support from both their Dallas and India locations if you have any questions or run into any problems.

Plans and Pricing

Outsource has three different monthly subscription plans as follows:

Silver – Free. With this plan you can choose between freelancers or agency workers and connect with one proposed worker.
Gold – $20 per month. With this plan you work with freelancers only and can make up to 20 connections.
Platinum – $100 per month. With this plan you work with agency workers only. You can conduct 5 video interviews and connect with up to 75 workers.

You can connect with additional workers within each of the plans at a cost of $1 per additional connection.

The cost of connecting with additional workers, transaction charges, and service fees are also lower the higher the plan you sign up for.

Outsource.com Alternatives

If you’re looking for freelancers, then UpWork and Freelancer.com are two of the largest marketplaces to browse and find candidates to meet your requirements. Based on the pricing chart above, they also consider TopTal a competitor.

You’ll have to do the searching and vetting yourself however if you go through open marketplaces like these.

Using Outsource.com removes a lot of the legwork and gives you the software to communicate with the freelancers on their books and manage your workflow.

Your Turn

Have you worked with Outsource.com? If so, please leave a brief review below to help others with their decision.

VPALabs

Posted by Mica Harvey / UK/Europe Virtual Assistants, Virtual Assistant Companies

VPA Labs is a virtual assistant company based in Kyiv, Ukraine. They provide virtual assistants to small and medium-sized businesses, affiliate marketers, entrepreneurs, and anyone looking to outsource some of their workload.

At the time of writing this, they are a new company in the virtual assistant space starting operations in November 2017.

About VPALabs

The company is run by Maria Silko, an SEO specialist and affiliate marketer. Maria said she started VPA Labs after struggling to find skilled virtual assistants to help running her own affiliate sites.

She decided to recruit and build a team of dedicated professionals herself and trained them to handle a wide range of tasks to help manage her sites.

Maria decided to start VPA Labs as her team grew and she had the capacity to take on clients.

VPA Labs target customers are currently individual entrepreneurs, affiliate marketers, and small business owners who need additional help and support with their websites.

Their virtual assistants are skilled in a wide range of areas, although they specialize in SEO and internet marketing.

Being based in the Ukraine VPA Labs say they are able to offer virtual assistants for up to 50% less than you’d expect in the US, while not sacrificing quality.

Services

While their assistants will take on just about any tasks that can be completed remotely, they group their skill sets into the following areas to give you an idea of the areas they specialize in:

SEO – Keyword research, site audits, competitor analysis.
Link building – Outreach campaigns, guest posts, sponsored posts.
Marketing – SMM, ORM, email marketing.
PPC – Keyword research, PPC campaigns, Google Ads, Facebook Ads.
Affiliate Marketing – A/B testing, website creation, online research.
Data Entry – All kinds of automation and data entry tasks.

Plans and Pricing

VPALabs currently has four different pricing plans. Their hourly rates range from $15 per hour for their smallest plan to $10 per hour for a full-time assistant.

A complete list of their pricing plans are as follows:

Basic – $300 per month for 20 hours ($15 per hour).
Small – $560 per month for 40 hours ($14 per hour).
Part-time – $1,040 per month for 80 hours ($13 per hour).
Full-time – $1,600 per month for 160 hours ($10 per hour).

VPALabs Alternatives

The largest and more well-established companies serving the European market are Time Etc and Boldly, so it’s worth getting a quote from one of both of these companies to compare as a benchmark.

They do have higher rates however. If budget is a concern check out Baltic Assist, they are based in Lithuania and offer similar rates to VPA Labs.

Your Turn

Have you worked with VPA Labs? If so, please take a moment to leave a brief review below to help others with their decision.

Scalable Outsourcing

Posted by Mica Harvey / Virtual Assistant Companies, Virtual Receptionist Services

Scalable Outsourcing is a virtual assistant company based in Ottawa, Canada. The company has been operating for more than 5 years and they provide a wide range of virtual assistant services.

Their central support staff are based in Canada, they have call center operatives in the Philippines, and virtual assistants based in India.

About Scalable Outsourcing

Scalable Outsourcing provides full call-center solutions for businesses looking to outsource their telecommunications at a cost-effective price.

This allows you to not only ensure there is someone on the end of line 24/7 answering calls on behalf of your business, but you can arrange for their operatives to make outbound calls following up on sales leads and so on.

They also offer general virtual assistants skilled in handling a wide range of business tasks if you’re looking to outsource administrative tasks.

How it Works

Scalable Outsourcing has a “Smooth and easy” onboarding process for new clients. This is the 4-step process you can expect when signing up for their services:

Consultation – After a consultation to discuss your requirements, your business, and answer any questions you have, a member of their team will select some ideal candidates and build a plan of action.
Interviews – After two rounds of pre-interviews and background checks you will be presented with four or more candidates to interview. This gives you the chance to meet the assistant you will be working with and find the perfect candidate.
Infrastructure Integration – During the interview process, a workstation with a new phone system dedicated to you and your business is put in place for your assistant.
New Employee Integration – One of their training consultants will be on-hand to oversee your new virtual assistant integrating into your business.

Services

Scalable Outsourcing split their virtual assistants into two categories:

Telecommunication operatives
Virtual assistants

Their telecommunication operatives are based in their premium call-center in the Philippines and they available to be on the end of phone to handle all your inbound and outbound calls 24 hours a day.

Their virtual assistants are able to handle a wide range of those day-to-day business tasks that you want to outsource to free up your time for more important things.

Some of the tasks they commonly handle includes:

Online research
Managing your calendar and scheduling appointments
Managing your website
Writing content and editing
Responding to email
General administrative tasks
Handing ad hoc tasks

Plans and Pricing

When I asked a member of Scalable Outsourcing’s customer service team about their pricing they said, “Our pricing widely ranges depending on the service and level of qualifications required.”

My contact added, “We generally don’t do per hour customers since all our virtual assistants are dedicated to only one company. For example, if a company needs 5 hours of work in one random week, we cannot help them.”

The main Scalable Outsourcing clients are companies who want a full time staff (min. 25 hours/week) to help them build customer relations and become familiar with their company and industry.

They encourage you to arrange a free consultation with a member of their product specialist team to talk through your requirements so they can put together a custom quote for you.

Scalable Outsourcing Alternatives

If you’re looking to outsource your telecommunications then check out Gabbyville Receptionists or Ruby Receptionists. Both of these companies specialize in handling inbound and outbound calls for businesses of all sizes.

For virtual assistant companies in the Philippines to offer competitive rates, consider OnlineJobs.ph or Task Bullet. Both are well-reviewed but have slightly different target customers.

Need Help?

Virtual Assistant Assistant is happy to help aid you in selecting the perfect Virtual Assistant for whichever task you need! Take a look at our highest rated companies or schedule a FREE Consultation Call to speak about your options!

Your Turn

Have you worked with Scalable Outsourcing before? If so, please leave a brief review below to help others with their decision.

7 Virtual Assistant Services

Posted by Mica Harvey / Philippines Virtual Assistants, US Virtual Assistants, Virtual Assistant Companies

7 Virtual Assistant Services is a virtual assistant company with offices in the US, UK, Philippines, and India.

The company started operations in 2015 providing virtual assistant services to doctors and realtors. They have since added a full range of virtual assistant services aimed at small to medium-sized businesses.

About 7 Virtual Assistant Services

7 Virtual Assistant Services has sales offices in the UK and US. They also have a team of medical virtual assistants based in their US offices, and their other virtual assistants used to service small and medium-sized businesses are based in the Philippines and India.

This enables them to have points of contact for their UK and US clients while leveraging the cost-effective hourly rates of using staff based in the Philippines and India.

When you sign up with 7 Virtual Assistant Services a member of their senior staff will contact you to talk through your requirements and build a plan going forward.

They will then choose the best-suited assistant and send you their plan with milestones and dates for completing the work. They manage their assistants to ensure everything stays on track.

Services

7 Virtual Assistant Services’ virtual assistants are ready to handle a wide range of tasks. They group their services into three main areas they specialize in:

Doctors / Medical Professionals

They offer assistants trained and experienced in assisting doctors and medical professionals.

They can provide personal assistance handling scheduling, calendar management, and bookings. “7” also does transcribing, research work, and other tasks to free up time for busy medical professionals.

Realtors / Mortgage Loan Officers

Their real estate virtual assistants can post ads, set up meetings with clients, manage your social media, track and report on competitors, manage your calendar, research real estate trends in your area, and more.

Small to Medium-Sized Businesses

They have a team of virtual assistants experienced in handling all those day-to-day tasks involved in running a business.

This includes administration, customer service, data entry, marketing, writing services, website management, transcription services, and much more.

Plans and Pricing

7 Virtual Assistant Services has three different pricing plans for their general virtual assistants as follows:

Basic – $99 per month for 10 hours ($9.90 per hour).
Premium – $285 per month 30 hours ($9.50 per hour).
Platinum – $450 per month for 50 hours ($9.00 per hour).

Virtual Assistant Assistant Exclusive: Use referral code VAR-10, VAR-30, or VAR-50 for $10, $30, or $50 off your first month of service for each 7 Virtual Assistant Services package.

With each of their plans, you’re introduced to a dedicated virtual assistant to work with and each plan offers a different range of services and skills from your assistant.

Their Max Basic plan enables you to outsource a wide range of administrative tasks. Such as those day-to-day routine tasks, calendar management, scheduling appointments, online research and data entry.

Their Max Premium plan also includes content writing and transcriptions services, and their Max Platinum plan brings in SEO, marketing, graphic design, and website management assistance.

It’s always a good idea to check exactly what services are offered and the skills the assistant you’re going to be working with has before committing to a plan, so I recommend going through your requirements with a member of their team.

For their healthcare assistants you need to contact a member of their team for a customized quote.

7 Virtual Assistant Services Alternatives

If price is a decision factor, there’s no shortage of virtual assistant companies to choose from in the Philippines. For affordable part-time dedicated support, I like OkayRelax and for full-time help I’ve had some success with OnlineJobs.ph.

(OnlineJobs is more of a virtual job board instead of a true VA company.)

Closer to home, I know Uassist.ME in El Salvador works with quite a few real estate clients and may be worth checking out as well.

Still, if you’re in the market for real estate or medical support, it doesn’t hurt to contact 7 Virtual Assistant Services to see how they can help.

Your Turn

Have you worked with 7 Virtual Assistant Services? If so, please leave a brief review below to help other with their decision.

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