2nd Office is a Philippines-based virtual assistant company. They have a team of virtual assistants, all based and managed in-house and they specialize in providing support to businesses of all sizes looking to outsource tasks.
The company was founded in August 2012, their headquarters is located in Antipolo, Philippines.
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About 2nd Office
Their virtual assistants all work out of their offices in Antipolo. Unlike some companies that rely solely on assistants based from their homes, this enables 2nd Office to assign managers to oversee their assistants and provide an additional point of contact.
Carlo Silva is the CEO and founder of 2ndoffice.co. Carlo had an eCommerce business and started outsourcing tasks using companies in India, but was unhappy with the quality of the services he was using and decided to start his own virtual assistant company.
In his words, 2nd Office’s directive is to “help other businesses grow and to stand as a second office and a partner in reaching their clients’ potentials.”
The virtual assistants at 2nd Office provide support across all aspects of running a business. Some of the key skills they list as areas of specialization include:
- Web development
- Data entry
- Customer support
- Creative writing
- Social media
- Graphic design
There seems to be a focus on Amazon and eBay sellers, though interestingly you do not get a dedicated assistant to communicate with back and forth. Instead, you talk through your tasks and workload with one of their managers and the work is then assigned internally. It’s like they want a buffer layer between clients and the actual assistants.
Plans and Pricing
Frustratingly, 2nd Office does not have any pricing plans or subscription rate packages publicly available. You need to contact them directly to receive a quote for the work you want to outsource to one of their assistants.
To me, that’s a big hint that the company really isn’t aimed at individual operators or sole proprietors. I get the impression they’re looking for clients who need several full-time staff members and have the budget to pay for it.
2nd Office Alternatives
When hiring virtual assistants from the Philippines you have a number of options. If you prefer to screen and hire work-from-home virtual assistants yourself from a pool of applicants, consider the popular job board, OnlineJobs.ph.
If you want to work with assistants managed in-house like the 2nd Office model, VA Staffer might be worth a look.
Have you worked with 2nd Office? If so, please leave a short review below to help others with their decision.