MyOutDesk is a virtual assistant provider with a reputation for providing white-glove, premium-quality virtual assistant services for small to medium-sized businesses, with a focus on administrative, inside sales, marketing & transaction coordination solutions.
They pride themselves on a stringent talent-matching process utilizing FBI-grade background, employment & experience screening in addition to DISC personality profiling.
Out of over 150 applications per day, only 2.2% are hired and endorsed to outsourcing clients.
The company was founded in 2008 by a team of real estate industry veterans, and originally specialized in real estate virtual assistant services.
They remain the real estate industry’s largest & most trusted VA staffing company, with over 5,000 clients including half of the top 10 ranked RealTrends™ teams in the country.
MyOutDesk is headquartered in Sacramento, California, with overseas offices in the Philippines managing a staff of thousands of virtual assistants, who work from their home offices in Southeast Asia.
(Managing a team that size is a feat unto itself, remote or otherwise!)
MyOutDesk provides VOIP telephony, email, and a backup power supply to their VAs to ensure their staff meet client uptime and availability requirements.
Fun fact: The company measured the combined labor savings & productivity increase from their service as saving clients over $110 million a year.
MOD Virtual Services
My OutDesk VAs are trained in a variety of real estate-specific jobs, including:
- transaction coordination
- managing MLS listings
- short sale processing
- property forms
- broker price opinions
- marketing listings
With the marketplace being quite crowded, I like how My OutDesk staked their claim as the experts in the real estate niche.
But that’s not all they do.
MyOutDesk has diversified its services into:
- mortgage and finance
- customer service & support staffing
- and more
According to company leadership, MyOutDesk is well-liked in the Philippines because of their pay scale, benefits, and managerial support. The company is also highly involved in overseas charity work, which helps them to attract and retain higher quality virtual assistants.
My OutDesk Intro Video
My Interview with the My OutDesk Co-Founder and CEO
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MOD Virtual Plans and Pricing
MyOutDesk offers 3 different plans for clients, beginning with basic virtual assistant services at a biweekly rate of $873.49 (roughly $10.90 an hour).
The next tier “Plus” option is $997.49 biweekly, and includes marketing automation & CRM/telephone support options.
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Finally, the “Enterprise” package is for corporate clients interested in larger scale engagements with customizable service level, training, and availability requirements.
These rates are higher than many other Filipino virtual assistant companies, but MOD Virtual is confident their “virtual professional” vetting process, long track record of success, and thousands of happy clients justify the premium pricing.
I initially found out about MyOutDesk from the VA I hired through Virtual Staff Finder. She listed them as her former employer so I was excited to learn about yet another VA company.
MyOutDesk is primarily geared towards businesspeople looking for a “done for you” virtual assistant solution that carefully vets applicants before presenting them to you as interview candidates.
They stay involved with you and the VA as a middle-man handling the HR load, including payroll and benefits, to let you focus as much as possible on your business, without a lot of administrative burden.
This stands in contrast with “Do It Yourself” options such as OnlineJobs.ph, which functions more as a matching service than a full-service solutions provider. For businesses on a very lean budget, DIY may appear attractive due to lower advertised costs, but MyOutDesk is thriving even in the crowded marketplace, which indicates that there’s very much a need for managed virtual assistant services.
Have you worked with MyOutDesk? If so, please share a review of your experience below to help others with their decision.