Need full time availability but don’t have a full time workload? RemSource is built for solo & small business; it’s US-based (Maryland), and staffed with “#VirtuallyAwesome” (their words) Admins & Bookkeepers wired for business owners with more tasks than time.
RemSource was founded in 2009 by Baltimore native Azi Rosenblum, who saw a need for a more professional, integrated, “in house quality” virtual service provider to help small business owners get unstuck! RemSource offers live 9-5 administrative & bookkeeping support for small businesses and solo business owners who don’t have time for revenue growing tasks like sales and operations, in addition to time-consuming back-office tasks which don’t increase your bottom line (customer service, phone and email communications, scheduling, lead follow-up, QuickBooks bookkeeping, etc.).
RemSource’s unique VA model is based on scope of tasks needed rather than hours utilized, meaning if your usage fluctuates from month to month, your monthly price will not spike. The professional VA’s at RemSource, one of the few US-based virtual assistant companies working from a central office and not from home, become a valuable, integrated part of their clients’ daily operations.
Each client is assigned 2 dedicated admins (one primary, one secondary admin). The admins become a part of that business’s team, so the customers get used to speaking with the same people and can develop a long-term relationship.
The company has been recognized in the Baltimore Business Journal and SmartCEO Magazine for its innovative approach to administrative support.
Oh… and they have A LOT of fun doing it! The company culture at RemSource is an intriguing balance of extreme professionalism, warm and welcoming energy, and a curious fun loving youthfulness that drives innovation and problem-solving!
RemSource Founder Interview
RemSource is a virtual office team ready to help you grow! They do calendar management, scheduling, Quickbooks bookkeeping, answer your phone, provide customer service, handle back-office tasks, and do proactive follow-ups with prospective leads and customers.
How it works is during your first 3 months as a client, they take a very consultative approach in finding the right opportunities for delegation and streamlining your business processes. Their team works with you to put systems in place for smooth operations and well-defined roles.
I asked Azi, their founder & CEO, what sets RemSource apart from the competition? His answer:
“We literally become a part of our clients’ team. Our in-house quality approach, full-time availability for a mission-critical part-time workload, and obsession with innovation and results makes us much more than a Virtual resource. We are #VirtuallyAwesome!”
That in-office presence that’s “on-call” during business hours is a big selling point. Clients don’t have to stress about counting tasks or running out of hours on their plan.
A solo mental health professional, a consultant, a contractor, they all have the same issue. “More tasks than time”. RemSource can do some of those tasks and give you back a bunch of that time so you keep going AND growing!
How RemSource Works
RemSource Plans and Pricing
RemSource uses a very unique flat-fee pricing model. After discussing your needs, a monthly fee is quoted for the “job description” and it’s time to get going! They keep their agreements reasonably short term (3 months) and encourage constant communication, especially during the initial term, to ensure best practices are in place and the greatest value delivered. Design, refine, delegate! That’s the goal!
As I mentioned, the virtual-but-still in-office admin model is rare for a company this size. (Most competitors run a model with home-based staff.) In the US, three similar services come to mind: the nearest competitor would be ClearDesk in CA, Longer Days in Michigan and Virtual Assist USA in Pennsylvania.
Both of those options operate on a kind of a hybrid model with hourly packages and access to a team of assistants for various business needs. RemSource differentiates itself with its flat-fee model which allows clients to relax and rely on them with no fear of big surprise bills.
The RemSource service is what I’d consider a step up from just virtual receptionist services or UAssist.ME‘s low-level plan that promises a similar “all-day” coverage but shared among several clients.
And if bookkeeping is all you need, here are our top-rated online bookkeeping services.
Have you worked with RemSource? If so, please take a minute to leave a quick review below to help others with their decision.