Uassist.ME is a virtual assistant company with offices in Miami and El Salvador. The company was founded in 2009 with the idea of providing remote administrative services to clients in the US and around the world.
Because of their location and timezone – El Salvador is only a 2 hour flight from the US and operates on Central Standard Time – Uassist.ME considers themselves “nearshoring” more than “offshoring.”
The company has earned a number of accolades in its relatively short history. In 2012, co-founders Alfredo Atanacio and Rodolfo Schildknecht were named to Inc. Magazine’s 30 Under 30 List, which honors “America’s Coolest Young Entrepreneurs.”
Since I first came across the company in 2011, they’ve been growing like crazy, practically doubling in size each year. They recently built a shiny new office space to house their team and it even includes a co-working space to host other entrepreneurs in a professional environment.
For customers seeking a US-based assistant, they have a US-based operation with home-based workers under the brand Uassist.us.
Interview with Uassist.ME Co-Founder Alfredo Atanacio
Virtual Assistant Assistant Exclusive: mention referral code NL10 to get 10% off your first month.
I spoke with Joselin at Uassist.ME, who helped walk me through the company’s services. I found her to be professional, friendly, and energetic, with excellent English skills (and naturally Spanish skills as well).
She explained that her Uassist.ME co-workers are all fluent English speakers with neutral American accents because of their proximity to the US and familiarity with the culture. In fact, El Salvador uses the US Dollar as their official currency.
The company specializes in remote administrative services, but is expanding into SEO and social media marketing services, as well as telemarketing and cold calling.
Uassist.ME has attracted clients in the US and Canada, and even India, the proud leader of virtual assistant outsourcing.
The company has developed an expertise in real estate services and claims a number of brokers and agents as clients. Beyond that, their flexible and custom solutions allow customers to ramp up teams of multiple VAs quickly if needed.
In addition to administrative support, a creative team inside Uassist handles web design and development, content writing, and graphic design. Packages for these skills are slightly higher, starting at $344 for a 20-hour a month plan.
Plans and Pricing
Their standard plan is $799 for a part-time shared assistant. This means you have a dedicated contact who is there during your business hours, 40 hours a week, but they also report to one or more other clients as well. They’re available to work on your tasks up to 4 hours a day. (Works out to about $10 an hour.)
The advantage is you have a dedicated resource “on call”, without the full time salary.
If you have enough work to keep your virtual assistant busy full-time, Uassist.ME offers full-time dedicated service for $1598 a month.
A smaller, 20-hour per month plan is available for $299 ($14.95 per hour). In this case, your shared assistant would be available all day during US East Coast business hours but would only be able to spend an hour or two on your tasks. It’s a great entry-level outsourcing plan because you still get a dedicated point of contact who’s “on call” during the day, without having to front the full or half-time salary.
Uassist.ME service is billed month-to-month, with no long-term contracts.
Ready to give them a shot? Mention referral code NL10 to get 10% off your first month.
Note: As you can see, that video is several years old so I’m due for a new trial!
If you have worked with Uassist.ME, please share a review of your experience using the comment form and star-ratings below.