Uassist.ME is a virtual assistant company with offices in Miami and El Salvador. The company was founded in 2009 with the idea of providing remote administrative services to clients in the US and around the world.
Because of their location and timezone – El Salvador is only a 2 hour flight from the US and operates on Central Standard Time – Uassist.ME considers themselves “nearshoring” more than “offshoring.”
The company has earned a number of accolades in its relatively short history. In 2012, co-founders Alfredo Atanacio and Rodolfo Schildknecht were named to Inc. Magazine’s 30 Under 30 List, which honors “America’s Coolest Young Entrepreneurs.”
Since I first came across the company in 2011, they’ve been growing like crazy, practically doubling in size each year. They recently built a shiny new office space to house their team and it even includes a co-working space to host other entrepreneurs in a professional environment.
For customers seeking a US-based assistant, they have a US-based operation with home-based workers under the brand Uassist.us.
Interview with Uassist.ME Co-Founder Alfredo Atanacio
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I spoke with Joselin at Uassist.ME, who helped walk me through the company’s services. I found her to be professional, friendly, and energetic, with excellent English skills (and naturally Spanish skills as well).
She explained that her Uassist.ME co-workers are all fluent English speakers with neutral American accents because of their proximity to the US and familiarity with the culture. In fact, El Salvador uses the US Dollar as their official currency.
The company specializes in remote administrative services, but is expanding into SEO and social media marketing services, as well as telemarketing and cold calling.
Uassist.ME has attracted clients in the US and Canada, and even India, the proud leader of virtual assistant outsourcing.
The company has developed an expertise in real estate services and claims a number of brokers and agents as clients. Beyond that, their flexible and custom solutions allow customers to ramp up teams of multiple VAs quickly if needed.
Uassist Plans and Pricing
Their standard plan is $959 for a part-time shared assistant. This means you have a dedicated contact who is there during your business hours, 40 hours a week, but they also report to one or more other clients as well. They’re available to work on your tasks up to 4 hours a day.
That works out to about $12 an hour if you max out the 80 hours a month.
The advantage is you have a dedicated resource “on call,” without the full time salary.
A Few Hours a Week
A smaller, 20-hour per month plan is available for $399 ($19.95 per hour). In this case, your shared assistant would be available all day during US East Coast business hours but would only be able to spend an hour or two on your tasks.
It’s a great entry-level outsourcing plan because you still get a dedicated point of contact who’s “on call” during the day, without having to front the full or half-time salary.
Full-Time Support Options
If you have enough work to keep your virtual assistant busy full-time, Uassist.ME offers full-time dedicated service for $1598 a month.
The new Full-Time Support Team option consists of a “pod” of 3 assistants with up to 3 different skill sets. This plan is currently priced at $1798 per month.
A team captain is in charge of distributing the work between team members internally and making sure deadlines are met. Under this plan, Uassist also provides cross-training between team members, so if someone is absent, the rest of the team can cover.
The video below explains a bit more how it works:
Uassist.ME service is billed month-to-month, with no long-term contracts.
Ready to give them a shot? Mention referral code NL10 to get 10% off your first month.
Note: As you can see, that video is several years old so I’m due for a new trial!
Uassist is compelling in the virtual assistant world in that they’ve essentially created their own category. They’re not quite US-based support, but they’re also not quite India or Philippines support either. Instead, they’re somewhere in between, which is an interesting place to play.
|Location||USA and UK||USA and Europe||India||El Salvador|
|Minimum Package||$270 for 10 hours||$430 for 10 hours||$140 for 10 hours||$399 for 20 hours|
|Learn More||Learn More||Learn More||Learn More|
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