AskSunday.com is one of the most well-known virtual assistant companies, earning an endorsement from Tim Ferris in the wake of the massively popular 4-Hour Workweek. The company received boatloads of positive press, was named one of Time Magazine’s top 10 websites of the year in 2007, and called themselves the “most award winning personal assistant service in the world.”
About Ask Sunday
Around the time I started Virtual Assistant Assistant, Ask Sunday went through a rocky change in ownership, and you can see this black mark in their history evidenced in the early reviews on this site.
Today the company is headed up by Jagdish Rangwani from their New Jersey office. The team of assistants are located in a modern contact center facility in Ahmedabad, India. Their goal is to make life easier by providing personal assistance via the Internet and telephone for members anywhere in the US, UK, Canada and Australia.
Since taking the helm, Jagdish has directed AskSunday to focus more on small business and startup clients rather than just busy individuals as they did early on. He wants to be your one-stop-shop for a range of tasks including:
- Social media
- Industry or market research
- Marketing support
- Administrative tasks
- Data entry
- Powerpoint prep
- and more…
When we spoke, he explained that many clients were also looking for support in areas like website development and graphic design, so they added personnel with those skills to accommodate the demand.
Ask Sunday VAs can help you with research for your content creation tasks, but are probably not well-suited to actually writing the articles or content from scratch.
The company is currently divided into 4 teams that serve clients and support one another: the Research Team, the Web Design Team, the Document Management Team, and the Quality Assurance Team.
The QA Team is responsible for checking all work before it gets returned to the customer.
Ask Sunday Intro Video
Plans and Pricing
Ask Sunday offers 2 levels of service: Dedicated Assistance and On Demand.
Dedicated Virtual Assistant
As the word suggest, this service will provide your own dedicated virtual assistant to readily assist you with your ongoing requirements such as web research, data entry, phone calls, and many others. Your dedicated assistant will be available from 10:30 am to 7:30 pm EST by email and phone support.
Dedicated plans range from 10 hours a month for $129 up to full-time 160 hours a month for $1199 (less than $7 an hour).
Their most popular plan is the 20 hour a month plan for $219.
VAA Exclusive: Use Promo Code VAA10PDA on sign-up to get 10% off your first month of service. (Not applicable on the $79 “AskSunday on Demand” plan.)
If you go over your hours, additional time is available at competitive hourly rates, or you can opt to renew your plan early. This service is ideal for a full or part-time virtual employee. You’ll be able to make use of their robust and secure online portal to assign tasks and manage your VA’s work.
On Demand Assistant
AskSunday on-demand assistance is just $79 a month. It includes 5 hours of agent time billed in 15 minute increments. One advantage of this set-up is your tasks are not limited to 15 minutes, as they are with some of the other VA companies.
Tasks are assigned based on expertise and availability, and agents are on-call 24/7. If you need additional time, it’s billed out at a rate of $17 an hour.
But like any service, it’s only worth it if you really use it. To ease this anxiety, Ask Sunday offers 3-hours of free dedicated assistance as a “test drive” for customers to try our their service without any commitment.
The advantages of AskSunday’s virtual assistant service include their reasonable price tiers, quick response time, great customer support, easy to use interface, and a wide range of services offered.
For the dedicated service, your top alternative will be a company like My Tasker.
For the On Demand service, I’d take a look at OkayRelax.
Have you had any experience with AskSunday.com? If so, please share it here.