Outsource.com

Outsource.com is a platform that connects clients with freelancers or members of their in-house team best suited to handle their tasks.

They have a team of 10 operational staff in their head office in Dallas, Texas. Their 2,000+ freelancers and in-house virtual assistants are based in India.

Important Note: The domain Outsource.com changed hands in 2018. The previous owners had built a freelance platform widely derided as a scam by users on this site. They went on to change names to Remote.com, and put the old “Outsource” name up for sale. If you see any reviews of Outsource.com dated prior to 2018, please know those refer to the old company with a completely different ownership and business model.

About Outsource.com

The company was founded and is run by Rajesh Rajaram. Originally starting out with Developscripts LLC in 2011. In 2014 Auctionsoftware.com was formed, then Casecamp.com in 2016, and in early 2018 Outsource.com was formed.

These companies complement each other and provide support aiding Outsource managing their clients. Casecamp is a web-based online project management software tool Outsource used to integrate clients with freelancers, and Auctionsoftware powers some of their software tools.

How Outsource.com Works

When you sign up with Outsource, all you need to do is post your job requirements and wait for a member of their team to get back to you.

They will look through their database of freelancers to find the best-suited worker to complete your work. You’ll get a quote on the expected costs of the job and access to the chosen freelancer’s profile.

You can then discuss the job with the freelancer via their messaging system. This gives you the opportunity to interview them and get a feel for how well their skills match up to your requirements.

If you don’t feel like it’s going to be a good fit, you can make more connections. The cost of making contact with more workers depends on the monthly plan you signed up with. (See below for pricing info.)

Services

Outsource.com specialize in helping clients design and complete projects that can be completed remotely.

They have a suite of online tools to help facilitate a smooth integration with their freelancers and have skilled team members in-house overseeing the project management side.

With a large database of more than 2000 freelancers, they also have a deep talent pool to help with day-to-day business tasks and other commonly outsourced tasks, such as:

  • Data analysis
  • Web development
  • Social media marketing
  • Web design
  • Graphic design
  • App development
  • Software programming

Although you will develop a working relationship with freelancers once you find a match, Outsource offer 24/7 support from both their Dallas and India locations if you have any questions or run into any problems.

Plans and Pricing

Outsource has three different monthly subscription plans as follows:

  1. Silver – Free. With this plan you can choose between freelancers or agency workers and connect with one proposed worker.
  2. Gold – $20 per month. With this plan you work with freelancers only and can make up to 20 connections.
  3. Platinum – $100 per month. With this plan you work with agency workers only. You can conduct 5 video interviews and connect with up to 75 workers.

You can connect with additional workers within each of the plans at a cost of $1 per additional connection.

The cost of connecting with additional workers, transaction charges, and service fees are also lower the higher the plan you sign up for.

Outsource.com Alternatives

If you’re looking for freelancers, then UpWork and Freelancer.com are two of the largest marketplaces to browse and find candidates to meet your requirements. Based on the pricing chart above, they also consider TopTal a competitor.

You’ll have to do the searching and vetting yourself however if you go through open marketplaces like these.

Using Outsource.com removes a lot of the legwork and gives you the software to communicate with the freelancers on their books and manage your workflow.

Your Turn

Have you worked with Outsource.com? If so, please leave a brief review below to help others with their decision.

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VPALabs

VPA Labs is a virtual assistant company based in Kyiv, Ukraine. They provide virtual assistants to small and medium-sized businesses, affiliate marketers, entrepreneurs, and anyone looking to outsource some of their workload.

At the time of writing this, they are a new company in the virtual assistant space starting operations in November 2017.

About VPALabs

The company is run by Maria Silko, an SEO specialist and affiliate marketer. Maria said she started VPA Labs after struggling to find skilled virtual assistants to help running her own affiliate sites.

She decided to recruit and build a team of dedicated professionals herself and trained them to handle a wide range of tasks to help manage her sites.

Maria decided to start VPA Labs as her team grew and she had the capacity to take on clients.

VPA Labs target customers are currently individual entrepreneurs, affiliate marketers, and small business owners who need additional help and support with their websites.

Their virtual assistants are skilled in a wide range of areas, although they specialize in SEO and internet marketing.

Being based in the Ukraine VPA Labs say they are able to offer virtual assistants for up to 50% less than you’d expect in the US, while not sacrificing quality.

Services

While their assistants will take on just about any tasks that can be completed remotely, they group their skill sets into the following areas to give you an idea of the areas they specialize in:

  • SEO – Keyword research, site audits, competitor analysis.
  • Link building – Outreach campaigns, guest posts, sponsored posts.
  • Marketing – SMM, ORM, email marketing.
  • PPC – Keyword research, PPC campaigns, Google Ads, Facebook Ads.
  • Affiliate Marketing – A/B testing, website creation, online research.
  • Data Entry – All kinds of automation and data entry tasks.

Plans and Pricing

VPALabs currently has four different pricing plans. Their hourly rates range from $15 per hour for their smallest plan to $10 per hour for a full-time assistant.

A complete list of their pricing plans are as follows:

  • Basic – $300 per month for 20 hours ($15 per hour).
  • Small – $560 per month for 40 hours ($14 per hour).
  • Part-time – $1,040 per month for 80 hours ($13 per hour).
  • Full-time – $1,600 per month for 160 hours ($10 per hour).

VPALabs Alternatives

The largest and more well-established companies serving the European market are Time Etc and Boldly, so it’s worth getting a quote from one of both of these companies to compare as a benchmark.

They do have higher rates however. If budget is a concern check out Baltic Assist, they are based in Lithuania and offer similar rates to VPA Labs.

Your Turn

Have you worked with VPA Labs? If so, please take a moment to leave a brief review below to help others with their decision.

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Scalable Outsourcing

Scalable Outsourcing is a virtual assistant company based in Ottawa, Canada. The company has been operating for more than 5 years and they provide a wide range of virtual assistant services.

Their central support staff are based in Canada, they have call center operatives in the Philippines, and virtual assistants based in India.

About Scalable Outsourcing

Scalable Outsourcing provides full call-center solutions for businesses looking to outsource their telecommunications at a cost-effective price.

This allows you to not only ensure there is someone on the end of line 24/7 answering calls on behalf of your business, but you can arrange for their operatives to make outbound calls following up on sales leads and so on.

They also offer general virtual assistants skilled in handling a wide range of business tasks if you’re looking to outsource administrative tasks.

How it Works

Scalable Outsourcing has a “Smooth and easy” onboarding process for new clients. This is the 4-step process you can expect when signing up for their services:

  1. Consultation – After a consultation to discuss your requirements, your business, and answer any questions you have, a member of their team will select some ideal candidates and build a plan of action.
  2. Interviews – After two rounds of pre-interviews and background checks you will be presented with four or more candidates to interview. This gives you the chance to meet the assistant you will be working with and find the perfect candidate.
  3. Infrastructure Integration – During the interview process, a workstation with a new phone system dedicated to you and your business is put in place for your assistant.
  4. New Employee Integration – One of their training consultants will be on-hand to oversee your new virtual assistant integrating into your business.

Services

Scalable Outsourcing split their virtual assistants into two categories:

  1. Telecommunication operatives
  2. Virtual assistants

Their telecommunication operatives are based in their premium call-center in the Philippines and they available to be on the end of phone to handle all your inbound and outbound calls 24 hours a day.

Their virtual assistants are able to handle a wide range of those day-to-day business tasks that you want to outsource to free up your time for more important things.

Some of the tasks they commonly handle includes:

  • Online research
  • Managing your calendar and scheduling appointments
  • Managing your website
  • Writing content and editing
  • Responding to email
  • General administrative tasks
  • Handing ad hoc tasks

Plans and Pricing

When I asked a member of Scalable Outsourcing’s customer service team about their pricing they said, “Our pricing widely ranges depending on the service and level of qualifications required.”

My contact added, “We generally don’t do per hour customers since all our virtual assistants are dedicated to only one company. For example, if a company needs 5 hours of work in one random week, we cannot help them.”

The main Scalable Outsourcing clients are companies who want a full time staff (min. 25 hours/week) to help them build customer relations and become familiar with their company and industry.

They encourage you to arrange a free consultation with a member of their product specialist team to talk through your requirements so they can put together a custom quote for you.

Scalable Outsourcing Alternatives

If you’re looking to outsource your telecommunications then check out Gabbyville Receptionists or Ruby Receptionists. Both of these companies specialize in handling inbound and outbound calls for businesses of all sizes.

For virtual assistant companies in the Philippines to offer competitive rates, consider OnlineJobs.ph or Task Bullet. Both are well-reviewed but have slightly different target customers.

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Your Turn

Have you worked with Scalable Outsourcing before? If so, please leave a brief review below to help others with their decision.

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7 Virtual Assistant Services

7 Virtual Assistant Services is a virtual assistant company with offices in the US, UK, Philippines, and India.

The company started operations in 2015 providing virtual assistant services to doctors and realtors. They have since added a full range of virtual assistant services aimed at small to medium-sized businesses.

About 7 Virtual Assistant Services

7 virtual assistant services review7 Virtual Assistant Services has sales offices in the UK and US. They also have a team of medical virtual assistants based in their US offices, and their other virtual assistants used to service small and medium-sized businesses are based in the Philippines and India.

This enables them to have points of contact for their UK and US clients while leveraging the cost-effective hourly rates of using staff based in the Philippines and India.

When you sign up with 7 Virtual Assistant Services a member of their senior staff will contact you to talk through your requirements and build a plan going forward.

They will then choose the best-suited assistant and send you their plan with milestones and dates for completing the work. They manage their assistants to ensure everything stays on track.

Services

7 Virtual Assistant Services’ virtual assistants are ready to handle a wide range of tasks. They group their services into three main areas they specialize in:

Doctors / Medical Professionals

They offer assistants trained and experienced in assisting doctors and medical professionals.

They can provide personal assistance handling scheduling, calendar management, and bookings. “7” also does transcribing, research work, and other tasks to free up time for busy medical professionals.

Realtors / Mortgage Loan Officers

Their real estate virtual assistants can post ads, set up meetings with clients, manage your social media, track and report on competitors, manage your calendar, research real estate trends in your area, and more.

Small to Medium-Sized Businesses

They have a team of virtual assistants experienced in handling all those day-to-day tasks involved in running a business.

This includes administration, customer service, data entry, marketing, writing services, website management, transcription services, and much more.

Plans and Pricing

7 Virtual Assistant Services has three different pricing plans for their general virtual assistants as follows:

  • Basic – $99 per month for 10 hours ($9.90 per hour).
  • Premium – $285 per month 30 hours ($9.50 per hour).
  • Platinum – $450 per month for 50 hours ($9.00 per hour).

7 virtual assistant services pricing

Virtual Assistant Assistant Exclusive: Use referral code VAR-10, VAR-30, or VAR-50 for $10, $30, or $50 off your first month of service for each 7 Virtual Assistant Services package.

With each of their plans, you’re introduced to a dedicated virtual assistant to work with and each plan offers a different range of services and skills from your assistant.

Their Max Basic plan enables you to outsource a wide range of administrative tasks. Such as those day-to-day routine tasks, calendar management, scheduling appointments, online research and data entry.

Their Max Premium plan also includes content writing and transcriptions services, and their Max Platinum plan brings in SEO, marketing, graphic design, and website management assistance.

It’s always a good idea to check exactly what services are offered and the skills the assistant you’re going to be working with has before committing to a plan, so I recommend going through your requirements with a member of their team.

For their healthcare assistants you need to contact a member of their team for a customized quote.

7 Virtual Assistant Services Alternatives

If price is a decision factor, there’s no shortage of virtual assistant companies to choose from in the Philippines. For affordable part-time dedicated support, I like OkayRelax and for full-time help I’ve had some success with OnlineJobs.ph.

(OnlineJobs is more of a virtual job board instead of a true VA company.)

Closer to home, I know Uassist.ME in El Salvador works with quite a few real estate clients and may be worth checking out as well.

Still, if you’re in the market for real estate or medical support, it doesn’t hurt to contact 7 Virtual Assistant Services to see how they can help.

Your Turn

Have you worked with 7 Virtual Assistant Services? If so, please leave a brief review below to help other with their decision.

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Tailor Brands

Tailor Brands is an AI-powered online graphic design platform. They provide tools to help you quickly and easily design your own logos and other graphic designs.

The company launched their automated graphic design tools in 2014, making them “The world’s first automated branding agency.”

About Tailor Brands

The company was launched by co-founders Yali Saar, Tom Lahat, and Nadav Shatz, and they have offices in New York, US, and Tel Aviv, Israel.

While Tailor Brands have only been operating since 2014, they were one of the first companies to offer this form of AI-powered logo design platform.

To give you an idea of how fast they’ve grown as a business in this short time-frame they have had more than 3 million users, generated more than 100 million designs to-date, and produce a new design every second.

They specialize in helping individuals and businesses of all sizes design logos, develop a brand identity, and produce other branded materials at a fraction of the cost of hiring a graphic designer to work with.

The best part is that it’s free to use their platform and it only takes a few minutes to start producing logos. This gives you the opportunity to try before you buy so it’s certainly worth giving their service a try before deciding.

Services

It starts with a logo design, and when you have a design you’re happy with you can produce a wide range of other branded products. Such as business cards, landing pages, Facebook ads, social media templates, and more.

To get started there are a few steps to work through, this helps their AI generate your logo. The steps are as follows:

  1. Enter your company name and tagline if you have one.
  2. Select your industry and provide some additional notes about your business.
  3. Choose between three types of logo. You can opt for either a logo-based, name-based, or initial-based style of logo.
  4. Based on your previous choices you now have to choose between several font and design styles. Each choice narrows down the types of font and icons the AI will use in your designs.

Based on all of your decisions you’ll now be presented with several logos and shown some images of how your logo looks on business cards and other stationery.

You can continue to narrow down your choices and make some tweaks until you find the perfect logo for you and your business.

Plans and Pricing

You can play around with their tool for free and design as many logos as you want before committing to a plan which is great.

When you’ve found a logo or other graphic design work you want there are two pricing options:

  • Dynamic Logo – $2.99 per month billed annually or $9.99 paid monthly.
  • Premium – $10.99 per month billed annually or $49.99 paid monthly.

With both of these plans you receive your high-resolution logos, a landing page, brand analytics, seasonal logos, brand development and unlimited backups.

The Premium plan also includes some additional tools to resize your logo and make changes, then re-download the files. You’ll also have access to templates with your chosen logo design on, such as Facebook ads, presentations, social media designs, and more.

How do you feel about paying monthly to use a logo? That’s a new concept for me, and I don’t know if I’m in love with the idea of “renting” such an important part of my brand.

Tailor Brands Alternatives

Looka operates under a very similar business model and have their own AI-powered design tool that’s free to use, so the only loss in comparing logos with their tool is your time.

If these AI-powered logo platforms aren’t giving you what you’re looking for you could try Fiverr where there are hundreds of logo designers starting at just $5 — and you don’t have to pay recurring fees.

Alternatively, you can try crowdsourcing platforms like 99Designs or 48 Hours Logo. They are more expensive but offer a bespoke service with the ability to work with a designer to fine-tune your logos.

Your Turn

Have you worked with Tailor Brands? If so, please leave a brief review of your experience below to help others with their decision.

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Upwork Alternatives: The Top 50 Sites Like Upwork to Find Freelancers

Looking for other sites like Upwork?

With millions of freelancers available for hire, Upwork is the largest freelance marketplace in the world, but there are still plenty of alternatives.

upwork alternatives

With more and more businesses opting to outsource tasks to freelancers instead of hiring full-time staff, the global talent pool has become bigger and easier to access.

If you’re looking to outsource some of your company’s tasks, the list below should help you narrow down your choices and help you find the type of service that best fits your needs.

Freelance Marketplaces Like Upwork

These general freelance platforms offer just about any type of freelance talent across different industries and niches.

They are basically one-stop shops for outsourcing where you can find virtual assistants, writers, designers, developers, and tons more.

FreeeUp Upwork Fiverr OnlineJobs
Established 2015 1999 2010 2008
Location Worldwide, w/ concentration in USA and Philippines Worldwide Worldwide Philippines
Customer Rating
Size of Talent Pool Thousands 12 million 830,000 250,000
Hourly Rate $5-75+ $3-100+ $3-100+ $3-20+
Platform Fee 15% 5-20% 20% + processing fee $69 a month
Worker Tracking
(optional)
Pre-Screened Freelancers
(w/ Fiverr Pro)
Best For Quick hires, e-commerce One-off projects Smaller jobs Affordable full-time help
Learn More Learn More Learn More Learn More

Wishup

Wishup – India/US-based company with competitive rates that work within PST/EST time zones and are multi/bi-lingual. Here you can find skilled bookkeepers, project managers, HR, admin assistants, and more. All VAs pass an extensive training program, and each client is provided with a customer feedback loop through which Wishup consistently follows up with you and ensures you receive a seamless VA experience.

Packages for virtual assistants start at $999 monthly for 4 hours a day, 5 days a week. Packages for bookkeepers start at $299 monthly for 1 hour a day, 5 days a week.
Schedule a call with the Wishup Team.

Our full Wishup review | Visit Fiverr

Fiverr

Fiverr is another popular platform which can be attributed to its simple yet effective concept–what people will do starting at just $5.

fiverr homepage

The platform operates differently in that instead of business owners creating a job post and freelancers bidding on it, the workers are pretty much in charge of marketing themselves in the hope that potential employers will notice their profile.

Though every “gig” in Fiverr was initially priced at $5, the platform now offers gigs and packages that provide more value for customers.

In terms of cost-effectiveness, this marketplace definitely works to your advantage and is one of the first places I look for freelance help. I’m on there primarily for one-off, easily-explained tasks.

Our full Fiverr review | Visit Fiverr

OnlineJobs.ph

OnlineJobs.ph is a Filipino job board that caters exclusively to remote online work opportunities.

Onlinejob Homepage

What makes this service a great option is its powerful filtering system. Technically a resume database, the site allows you to filter by skills required, desired salary, the date the listing was posted, and skill level.

Unlike other freelance marketplaces, this platform is subscription-based which means you have to pay for a nominal fee for you to be allowed to get in contact with a freelancer.

Our full OnlineJobs.ph review | Visit OnlineJobs.ph

FreeUp

FreeUp is an up-and-coming marketplace that prides itself for hiring only the “top 1%” of freelancers the market has to offer.

freeeup homepage

What makes FreeeUp different from its competitors is that it (theoretically) spares you the hassle of going through dozens of resumes and conducting interviews because they’ve already taken care of both.

After submitting your requirements, they’ll come back to you with pre-vetted freelancers. Those candidates have already gone through a rigorous screening process and FreeeUp believes they’ll be a match for your needs.

With FreeeUp, hiring a freelancer is easier and faster than Upwork. You can start working with a new remote team member within 24 hours after sending your requirements.

Our full FreeUp review | Visit FreeUp

Crackerjack

Crackerjack is one of the leading platforms that connect local businesses and serious freelancers with diligent visionaries throughout the United States.

Crackerjack works with the most skilled and expert individuals with multiple specialities and skill sets. Their focus is to deliver the best client experience. They follow the latest trends and modern technologies to achieve their goals. They are doing a great job connecting two forms of seekers through an effective and accomplished marketplace. The purpose of the company is to leverage the latest technology and bring every professional together. Crackerjack requires you to register for a membership, which is free.

Our full CrackerJack review | Visit Crackerjack

FlexJobs

FlexJobs is a leading job board for both work-from-home and telecommuting jobs.

FlexJobs Homepage

The platform offers a wide variety of opportunities both from big and small companies, as well as those seeking virtual workers.

The marketplace is best-suited for full or part-time remote jobs. As an employer, you’d post your job(s) and wait for applications to come in.

Workers pay a nominal membership fee for access to the listings. Because of that, you can generally expect a more motivated and driven pool that takes their job search seriously.

Our full FlexJobs review | Visit FlexJobs

Guru

Guru is considered to be one of the original freelance sites, having been around since as early as 1997.

It works pretty much the same as other freelance marketplaces, including Upwork. You create a job posting and receive bids from several freelancers that match the skillset you’re looking for.

What sets it apart is the rewards program. Each dollar you spend earns a corresponding Guru Loyalty Dollar which you can use for future projects.

Our full Guru review | Visit Guru.com

Freelancer.com

Freelancer.com is considered by many as one of the world’s largest freelance marketplaces, with over 7 million users.

Formerly known as GetAFreelancer.com, the site follows a similar model to Upwork. Employers create job postings and workers bid on them.

One key difference is that the site limits the number of jobs freelancers can bid on under a free membership. With that cap in place, freelancers tend to only go for jobs they’re confident they’re qualified for.

(On Upwork, freelancers might take more of a shotgun approach.)

Our full Freelancer.com review | Visit Freelancer.com

DynamiteJobs.co

Founded in 2017, Dynamite Jobs is a relatively new freelance marketplace.

Like FreeeUp, workers are pre-vetted for their skills. The site tends to attract a younger, more entrepreneurial crowd seeking location-independent job opportunities with potential for learning and growth.

Our full Dynamite Jobs review | Visit Dynamite Jobs

WeWorkRemotely

We Work Remotely is the remote jobs board created by 37signals, the software company behind the popular Basecamp project management tool.

The site caters to employers and employees with a tech-industry focus. Job categories include customer support, design, programming, marketing, and more.

The service is free for job seekers but charges employers $299 per job posting, which will remain active on the site for 30 days.

Visit We Work Remotely

People Per Hour

People Per Hour is a London-based company founded in 2007 is similar to Fiverr. Freelancers post their respective gigs using a format like:

“I can do ___ in ___ hours for $___.”

Prices for gigs are a bit higher than Fiverr, with most virtual assistant gigs priced between $10 and $20 per hour.

If you’re having a hard time finding an off-the-shelf gig that matches your requirements, you can also post the exact help you’re looking for.

Our full People Per Hour review | Visit People Per Hour

XPlace

XPlace is one of the largest and oldest freelance marketplaces today, having been around since 2004.

Like its other competitors, XPlace offers a platform for business owners and freelancers to connect. What sets them apart is the hundreds of categories you can choose from. Each one clearly organized, making profile searches easier than usual.

The platform also differentiates itself from its competitors by operating on a monthly membership model which allows them NOT to take any cut from every project completed.

Our full XPlace review | Visit XPlace

Hubstaff Talent

Initially created to provide time tracking software for remote teams, Hubstaff eventually ventured into the staffing solutions business and uses the “pre-vetted” freelancer model (like FreeeUp).

This means that hiring a freelancer is quick and easy because the platform takes care of all the filtering and interviewing on your behalf.

Just send them your requirements and they’ll send you back a pre-vetted freelancer that matches your requirements.

Our full Hubstaff Talent review | Visit Hubstaff Talent

Twago

Twago, short for TeamWork Across Global Offices, is considered one of the biggest freelance platforms in Europe. It uses the same model as Upwork and other marketplaces where a business owner posts a job and gets sent several candidates to interview.

The platform caters to businesses of any size and provides support for a variety of areas like mobile design apps, translation services, and website development among others.

Our full Twago review | Visit Twago

Outsourcely

Outsourcely is a virtual assistant company that makes it easy for business owners to connect with freelancers.

After creating a strong presence in the Philippines, the company’s talent pool as seen a lot of growth since and now have around 250,000 fully pre-vetted remote workers in their database.

The platform uses the “search and hire” model and is totally free of charge for freelancers. Clients pay for a fixed monthly subscription ranging from $9-99 per month. The company doesn’t take a cut from transactions and is simply in it to play matchmaker.

Our full Outsourcely review | Visit Outsourcely

Hire My Mom

HireMyMom.com is an online outsourcing service founded in 2007. Unlike other freelance marketplaces and job boards, Hire My Mom–as you might guess from the name–specializes in matching your business with qualified work-from-home moms.

The site caters to businesses of any size that are looking for help in areas such as bookkeeping, online research, graphic design, and more.

The company doesn’t take a cut of the contract price like other outsourcing sites do, helping moms keep whatever they earn. Instead, the site charges the moms a membership fee to access the gigs.

Our full Hire My Mom review | Visit HireMyMom.com

Speedlancer

Speedlancer prides itself as the first freelancing platform to use the power of crowdsourcing for speed.

Established in 2014, what sets the company apart from your usual freelance marketplaces is the promised 4-hour turnaround time on all projects.

This 4-hour promise is applicable even for projects with multiple tasks, something you’ll rarely find in an outsourcing platform.

Our full Speedlancer review | Visit Speedlancer.com

Cloudpeeps

Established in 2015, CloudPeeps aims to provide clients and freelancers a platform where they can connect and begin a working relationship.

The platform works in a similar fashion to Upwork where you post a job, receive bids from “peeps,” then connect and hire the best one that matches your requirements.

Visit Cloudpeeps.com

PartTimerz

PartTimerz is a Sarajevo-based freelance marketplace operating globally. The site caters to small businesses and startups by connecting them to the professional freelancers who can help them with their needs.

Like Upwork and other freelance platforms, PartTimerz allows freelancers to bid on job listings posted by business owners. The site covers a wide variety of skills that include software development, writing, translation, marketing, and administration among others.

Visit PartTimerz.com

Workana

Workana is a freelance marketplace launched in 2012 aims to help business owners find freelancers that can help them in certain areas of their businesses.

With over a million freelancers in its pool and more than 20,000 projects per month, the platform is considered one of the biggest marketplaces today. (Especially popular in Brazil and South America.)

Like your typical freelance marketplace, the platform works by having clients post a job listing that freelancers will bid on. The client may then reach out to the freelancer of his choice to work out all the details before they begin working together.

Creating an account, posting jobs, receiving bids, and speaking with freelancers is free. The only fees clients need to pay is a service cost that represents a value equivalent to 4.5% of the total project value.

Our full Workana review | Visit Workana.com

Upwork Alternatives for Graphic Design

Niche marketplaces are freelance marketplaces that focus on a specific area of expertise such as graphic design, copywriting, or bookkeeping–to name a few.

What makes these services a viable option for business owners is that being focused on a certain skill ensures that there’s quality control, getting you the best bang for your every buck.

A friend of mine said for businesses in growth mode, it often makes sense to hire a specialized agency before hiring a dedicated freelancer or even a part-time employee. His argument was that the agencies have already done the legwork to vet their team members and have proven processes in place to work with companies like yours.

Design Pickle

Design Pickle is a cloud-based company offering personalized graphic design and support services to small and medium-sized business.

Design Pickle Homepage

What sets them apart is the 24-hour turnaround time they offer for some of their projects which is really helpful especially for businesses that are on the rush but doesn’t have the time and patience to do it on their own.

The system works by connecting the client and the freelancer via email where designers will ask questions about the project and ask for images and other files they will need to come up with a design.

You should then get a design done within 24-hours. If you’re not satisfied with the results, however, Design Pickle will continue to work with you until you’re happy.

Clients will have to subscribe to start enjoying their services. Since there are no contracts involved, clients can also cancel anytime they wish to do so.

Our full Design Pickle review | Visit Design Pickle

Delesign

Delesign is another subscription-based graphic design service founded in April of 2018 that’s based in San Jose, California but whose freelancers are located in the Philippines.

Delesign Homepage

Like Design Pickle, the company offers a 24 to 48-hour turn around time on projects that are open to revisions should you not be satisfied.

The service works by allowing its clients to fill out a short questionnaire where they’ll be asked about their company, the project they need help with, and the timezone that works best for them.

The company then assigns the best designer on their roster that suits your requirements and begins working with you.

Our full Delesign review | Visit Delesign

Upwork Alternatives for Content Writing

Copywriter Today

Founded in 2014, Copywriter Today is a content creation service located in Cleveland, Ohio that aims to provide bloggers and small businesses with top-quality written content on an ongoing basis.

Copywriter Today Homepage

The company prides itself for its “unlimited” writing service.

After signing up, all you need to do to get an article done is to submit a content request. Depending on the length of the content, you’ll receive the finished product back in as little as 48 hours.

Each monthly plan comes with a corresponding number of words, turnaround times, and a couple of other services like proofreading and editing, giving you more value for your money.

Our full Copywriter Today review | Visit Copywriter Today

HireWriters

As the name implies, this company, which began in 2012, helps connect clients with writers from all over the world.

Hire Writers Homepage

This on-demand content creation service offers some very affordable pricing.

Our full HireWriters review | Visit HireWriters

TextBroker

TextBroker is a content-writing marketplace that began in 2005 and has since expanded its international presence with more than 80,000 writers in its network to date.

What separates TextBroker from other virtual assistant and freelance marketplaces is that you don’t have to make a decision on who to hire. Just submit your job requirements and it will be done and sent back to you the way you wanted it.

With TextBroker, articles are priced based on the length and quality. Writers are rated based on skill and writing style, which determines the type of jobs or projects they’re eligible to work on.

Our full TextBroker review | Visit TextBroker

Upwork Alternatives for Bookkeeping

Bench

Established in 2002, Bench is a remote bookkeeping service. They specialize in providing tax-ready financials for small businesses across the United States and Canada.

Though the tech-savvy bookkeeping service’s clients are mostly located in the US and Canada, their bookkeepers are well-versed and knowledgeable in accounting practices and laws in other countries, making them a top option for businesses outside of the United States as well.

Through their highly-intuitive software and app, the company makes it easy for clients to connect with bookkeepers. This is a popular option to take time-consuming tasks like preparing tax returns and balancing your books off your plate.

Our full Bench review | Visit Bench

Bean Ninjas

Bean Ninjas is an online bookkeeping and accounting services company established in 2015. They cater to individuals and small to medium-sized businesses using the accounting software Xero.

The company provides you with your own team leader who will serve as your point of contact, and a dedicated assistant who will work on your account.

These individuals will also help train you and convert your current accounting software over to Xero for a smoother transition.

Our full Bean Ninjas review | Visit Bean Ninjas

Upwork Alternatives for Virtual Receptionists

Ruby Receptionists

Ruby Receptionists or “Call Ruby” is a virtual answering service for small businesses founded in 2003 and located in Portland, Oregon.

Ruby Receptionists Homepage

The company helps by answering and forwarding calls, taking messages, and answering FAQs on your behalf. All you need to do is customize your “scripts” and let them know about your guidelines. Ruby Receptionists will take care of the rest.

They can even provide you with your own toll-free number, make outbound calls, confirm appointments, and relay information on your behalf to make your company sound more legit and trust-worthy.

Each plan they offer is priced based on the number of receptionist minutes per month as well as the number of users. They also come with a 21-day money back guarantee.

Our full Ruby review | Visit Ruby

Gabbyville

Gabbyville is another virtual receptionist service founded in 2013 to help businesses of any size that don’t have the budget to do it in-house.

From accountants and CPAs to lawyers and physicians, Gabbyville’s helpful receptionists help businesses at a much lower price than it would cost hiring someone in-office.

Unlike its competitors, Gabbyville is HIPAA compliant and is on-call 14 hours a day.

Our full Gabbyville review | Visit Gabbyville

Upwork Alternatives for Technical and Marketing Help

TopTal

If you’re specifically looking for remote engineers and developers, TopTal is one of your better options. The service specializes in connecting clients with the “top 3%” of talent the industry has to offer.

(That’s where the name comes from; Top Talent.)

Toptal Homepage

Established in 2010, TopTal’s network has been continuously expanding and now has more software engineers and designers scattered all over the world.

The marketplace offers pre-qualified professionals categorized based on the following skillsets:

  • Front-end Developers
  • Back-end Developers
  • Quality Assurance
  • Designers

Like other freelance marketplaces, hiring and working with a remote worker in TopTal is easy. All you need to do is send a request detailing your requirements and the company will send you the best freelancer that matches your description.

Our full TopTal review | Visit TopTal

Codeable

If you’re looking for help with anything related to WordPress, Codeable is one of the best services you can use.

The Denmark-based on-demand service for WordPress tasks was established in 2013 and has more than a hundred WordPress experts in its pool.

From fixing bugs, developing custom plugins, and migrating sites, Codeable pretty much does it all for you as long as it has anything to do with WordPress.

The process starts with a client submitting a detailed task brief which will garner lots of bids from various experts. Unlike other freelance sites, however, Codeable removes price from the equation so you can pick based a developer based on work history, feedback, and area of expertise.

Our full Codeable review | Visit Codeable

Credo

Credo matches you with qualified SEO and digital marketing agencies.

The company, whose name is short for “credible,” uses a similar approach with that of FreeeUp and other marketplaces that offer pre-vetted professionals. That eliminates–or at least shortens–an often tedious hiring process.

Credo’s pool of qualified agencies can help small business with SEO, PPC, Content Marketing, Link Building, Online Reputation Management, and more.

Visit Credo

Crew

If you’re looking for some web design and development help, Crew.co is a great service to consider.

Founded in 2012, the company provides its clients with a platform where they can connect with designers and developers from different parts of the world.

What makes Crew a reliable option is the way they make things easy for clients. By sending you three pre-vetted freelancers they manually picked based on your requirements, you are spared from the tedious hiring and vetting process while also getting someone of top quality.

Crew specializes in programming and graphic design projects and can help your company with app development, e-commerce support, logo design, and branding among others.

Our full Crew review | Visit Codeable

Gigster

Gigster is an on-demand software development platform. It helps companies by providing teams of experts who can write or create the software they have in mind.

The service operates on a fixed price and fixed scope basis. This covers the entire life cycle of a client’s digital initiatives, which means they’ll be working with you from the planning to the testing stage.

The Gigster talent network is made up of designers, developers, and project managers from all over the world. The company prides itself on ensuring top quality and quick delivery.

Our full Gigster Review | Visit Gigster

Gun.io

Gun.io aims to connect freelance software developers with businesses in need or professional software development services.

Their talent pool is composed of US-based team leaders and developers who specialize in the following services:

  • iOS apps
  • Android apps
  • Web applications
  • SAAS products
  • UX strategy
  • Scripting
  • Desktop programs
  • Project management
  • MVP development

Working with Gun.io is simple. You just provide the scope of your project and the budget you’re working with one of their team leaders who will then create a plan and handpick team members who will work on your project.

Our full Gun.io review | Visit Gun.io

Yeeply

Yeeply markets itself as a company that provides a platform for businesses to find the best professionals for their mobile applications and tech projects.

The company uses a similar model to that of Gun.io and Gigster where you’ll be assigned a team of pre-vetted professionals that matches your requirement using a matching algorithm. You will then receive one or more proposals, then sign a contract once you’ve made up your mind.

Visit Yeeply

Upwork Alternatives for Local Hires

As exciting as remote work is, there are businesses that still require help onsite. Though they may be relatively new, local hire is slowly emerging as an option business owners can count on should they require additional sets of hands both at home and in the office.

Handy

Formerly known as Handybook, Handy is an online platform that connects individuals with independent service professionals who can do all sorts of hands-on tasks around the home.

Handy Homepage

From a regular cleaning task to something that requires certain expertise like furniture assembly, Handy has a professional within its vast talent pool that will match your requirement.

Just tell them what you need and you will be emailed back with details about the available professionals and prices you can choose from. It will then be all up to you whether you’ll accept, decline, or change your details.

Our full Handy review | Visit Handy

TaskRabbit

TaskRabbit is a marketplace between people who are looking to get some of their stuff done and people willing to do it for a given price.

Founded in 2008, the platform is a pioneer in the peer-to-peer commerce space.

Unlike Upwork, TaskRabbit focuses on in-person tasks and gigs. For example, you can find professionals to clean your house, pick up stuff from the office, or any other errand or task you don’t have time to do.

Just send them your requirements so TaskRabbits can bid on them and help you decide which one matches your needs best.

Our full TaskRabbit review | Visit TaskRabbit

Thumbtack

Thumbtack is another online platform similar to Handy that helps you find professionals for tasks around the house.

Thumbtack Homepage

Founded in 2008, the company makes it easier for you to find the professional you’re looking for. Just tell them what you need and you’ll receive free estimates so you can compare and make a hiring decision faster and easier.

With Thumbtack, you can find the nearest professional in your area who can help you house cleaning, massage therapy, event catering, handyman, and appliance repair services, just to name a few.

Visit Thumbtack

Bidvine

Bidvine is a local professional hiring platform in the UK. The site helps you find professional services covering industries like Health, Events, and Home Improvement among others.

Like most of its competitors, Bidvine sends out details of a client’s requirements to matching professionals. This allows you to receive a couple of bids to assess and compare.

Visit Bidvine

Wonolo

Wonolo is an on-demand staffing marketplace. The company aims to connect your business with temporary workers called “Wonoloers” who can help.

It works by allowing clients or “Requestors” to post jobs which Wonoloers can review and decide if it’s something they’re willing to do.

The company provides businesses a wide range of skills like general labor, food production, event staffing, washing and cleaning, merchandising, and more.

Visit Wonolo

Virtual Assistant Companies

Virtual assistant companies are firms that provide outsourcing services.

While most of them are located in countries like the Philippines and India, there’s also been a rise in the growth of similar companies both in the US and the UK.

The biggest advantages of working with a virtual assistant company instead of searching for a freelancer on Upwork are:

  • Recruiting and screening — the company has already done this for you!
  • Backups and replacements — important should your VA ever leave or quit!
  • Multiple skills under one roof.

Time Etc

This UK and US-based virtual assistant company was established in 2007 and has since expanded and penetrated the US market.

The company prides itself on having completed more than a million tasks and projects and for working with big names like Apple, Facebook, IBM, and AOL.

Some of the tasks Time Etc virtual assistants can handle include:

  • customer service
  • administrative assistance
  • sales and lead generation
  • marketing support and writing
  • recruiting
  • accounting and bookkeeping

Each plan they offer comes with a set number of hours per month as well as a few other perks like a dedicated US assistant and unused hours rollover among others.

Our full Time Etc review | Visit Time Etc

My Tasker

My Tasker is one of the biggest names in the virtual assistant industry.

My Tasker Homepage

Established in 2012, the India-based company has been continually growing and has achieved much success since as a standalone platform.

The company assigns a qualified VA based on the requirements you sent. Their VAs are highly-skilled and are well-versed in different tasks like general admin, appointment setting, and other back-office tasks to name a few.

Each pricing plan comes with a corresponding number of hours you can avail for 30 days.

Our full My Tasker review | Visit My Tasker

Boldly (formerly Worldwide101)

Boldly is a premium subscription staffing company founded in 2009.

Boldly Homepage

What separates the company from its competitors is the quality and experience their virtual assistants bring to the table. They only hire VAs with a minimum of 7 years of executive assistant experience (most of them have 10 to 15 years under their belt).

The experience requirement is such because their clients are mostly founders and executives of large companies.

Their approach is highly-personalized, going as far as having clients speak with an assistant who matches their requirement even before they sign up which aligns perfectly with their vision of becoming the “go-to” company when it comes to reliable and quality remote workers.

Our full Boldly review | Visit Boldly

BELAY

Formerly known as eaHELP, BELAY is a virtual staffing solutions company established in 2010.

Exclusively employing US-based assistants, the company began helping churches and pastors outsource their administrative tasks but has since expanded in a big way.

Their services fall under three main categories:

  • Virtual Assistants
  • Web Maintenance
  • Bookkeeping

The company provides a relationship manager who will help you get in touch with an assistant that best fits your requirements, helping make the hiring process faster and easier.

Our full BELAY review | Visit BELAY

Fancy Hands

Fancy Hands is a New York-based virtual assistant company that helps customers complete one-time tasks they don’t have the bandwidth to perform.

I use the service for online research, flight check-ins, proofreading, and responding to simple customer emails.

Fancy Hands Homepage

From online research, conference call setups, to restaurant reservations, Fancy Hands has US-based, native English-speaking assistants ready to serve you.

By simply submitting your requests via email, text, or via the mobile app, a qualified assistant can claim and work on it in 20 minutes or less which is a huge plus for customers on the go.

Our full Fancy Hands review | Visit Fancy Hands

OkayRelax

OkayRelax is a task-based virtual assistant company founded in 2015 that aims to help busy people save time by performing some of their time-consuming tasks on their behalf.

OkayRelax Homepage

Unlike its competitors though, OkayRelax uses a hybrid approach between a task-based service and a dedicated virtual assistant service.

The service handles a variety of tasks and has become a crucial part of my team. I rely on my assistant for several weekly recurring tasks.

Our full OkayRelax review | Visit OkayRelax

Uassist

Uassist.ME is a virtual assistant company established in 2009 that has offices in Miami and El Salvador. The company began with the idea of providing remote administrative services to businesses in the US and across the globe.

Uassist ME Homepage

The company has continuously grown over the years with their services expanding to cover other tasks like SEO, Social Media Marketing, and Telemarketing to name a few.

They’ve also included real estate among the services they offer as well as web development, graphic design, and content writing.

Our full Uassist review | Visit Uassist

Zirtual

Zirtual is a virtual assistant company established in 2010 with the purpose of providing virtual assistant and personal concierge services to customers from around the world.

The company prides itself for employing US-based, college-educated virtual assistants that are ready to perform various tasks that may include travel reservations, scheduling of meetings, online research, making/receiving calls, and responding to emails just to name a few.

The service comes with an “epic guarantee” that you’ll be satisfied with their work because they have a seven-step hiring process that includes personality tests and thorough background checks, all designed to ensure that clients are getting top quality work done for them when they need it.

Our full Zirtual review | Visit Zirtual

TaskVirtual

Task Virtual is an India-based virtual assistant company and is a relative newcomer to the virtual assistant services industry.

The company offers a wide range of services performed by highly-skilled and pre-vetted assistants at very competitive rates.

Their target customers are entrepreneurs and business owners who are looking for additional hands but don’t have the budget to employ in-house staff.

Task Virtual offers several payment plans with their Personal Assistance Services priced in task bundles, with each task being classified as 10 to 15 jobs. They also offer Business Assistance Services which are priced in hours.

Our full TaskVirtual review | Visit TaskVirtual

Please check here for our full directory of virtual assistant companies.

Final Thoughts

Truth be told, this list just scratches the surface of alternatives to Upwork for hiring freelancers. And new platforms are popping up all the time.

You’ve definitely got options when it comes to outsourcing. All you really need to do is identify which marketplace or company suits you best.

Read More

ZipBooks

ZipBooks is an online bookkeeping and tax reporting service aimed at helping individuals and small to medium-sized businesses manage their financial accounts.

The company has been operating since 2015 but didn’t fully release their platform until 2017. They are based in Utah, US.

About ZipBooks

The company was founded by Tim Chaves with the aim of providing a cost-effective and easy-to-use bookkeeping system for individuals and small business owners.

When you sign up with ZipBooks you are given access to their accounting software hosted on the cloud. Within their software you have everything you need to maintain all your business’s financial data.

If you sign up for their Services plan you’ll also have access to your own personal bookkeeper (they call them ZipBooks Scholars), who will:

  • reconcile your accounts
  • prepare your financial reports
  • give you tips and advice to save you money where applicable.

If storing all of your business’s accounts and financial data online makes you feel uneasy, ZipBooks have a strict security protocol in place to give you peace of mind.

They backup all of their data in multiple locations, have several layers of firewalls, their data centers have on-site security guards, and they use third-party companies to audit their processes.

Services

With ZipBooks you can track and record all of your business’ transactions, invoices, expenses as any accounting firm would do for you.

This means you or a member of your team can keep your financial records up-to-date and be ready to submit your taxes at year-end without paying an accounting firm or for your own bespoke accounting software.

They have a detailed reporting section, so you can run reports at a touch of a button to check your balance sheet, outstanding debtors, and so on, so it’s a great way to keep your finger on the pulse of your business’s finances.

They also have some AI powered intelligence features that might help give you some insight into how your business is performing.

You can run intelligence-based reports to produce Business Health Scores, Invoice Quality Scores, and they will give you recommendations to help increase your potential revenue and reduce late payments.

If you pay for their Services plan you’ll also have access to a personal bookkeeping assistant to work with.

Plans and Pricing

ZipBooks currently have 4 plans to choose from. Their Starter plan is free to give you a feel for their software but has limited features. Their highest plan costs $125 per month and gives you access to your own dedicated bookkeeper.

It’s important to note the lower tier plans are software-only — no personal bookkeeping help.

Their complete list of plans at the time of publishing are as follows:

  • Starter – Free – This plan includes the ability to have unlimited invoicing, vendors and customers, bookkeeping services, and one bank account.
  • Smarter – $15 per month – This plan includes everything in the Starter plan, plus some additional features.
  • Sophisticated – $35 per month – This plan includes everything in the Smarter plan, plus some advanced reporting and intelligence features.
  • Services – $125 per month – This plan includes everything in the Sophisticated plan, plus access to your own personal bookkeeper (called a ZipBooks Scholar) and some more advanced features.

If you want to try their services before committing to a plan you can test their Starter plan which is free. Or, if this plan doesn’t offer the features you want to try you have the option to take a free trial for their Smarter and Sophisticated plans.

ZipBooks Alternatives

Freshbooks and QuickBooks are two of the most well-known online bookkeeping software providers, but neither (as far as I know) has in-house personal bookkeeper option. On the software side, they have similar pricing, but for human bookkeeping, Zipbooks is more affordable than other online bookkeeping services like Bench.

Your Turn

Have you worked with ZipBooks? If so, please leave a brief review of your experience below to help others with their decision.

Read More

Truelancer

Truelancer is an online marketplace connecting clients with freelancer workers all over the globe. Their platform is quick, safe, and you have the flexibility to submit single jobs or build up an ongoing working relationship with a freelancer.

If you want to find someone to carry out some tasks quickly you’ll find them on Truelancer. From IT and programming, to sales, mobile app building, and SEO, they have a huge database of freelancers (500,000 at press time) waiting to pick up your job.

About Truelancer

Their headquarters are located in India, with all of the freelancers using the platform being based remotely around the globe.

The company has been in operation since September 2014, and is headed up by Dipesh Garg.

You can use Truelancer to either sell you own services, or buy services from a freelancer best suited to handle your tasks.

There are 3 different options when finding a freelancer or assistant.

First, you can browse freelancers’ pre-defined gigs under the “Buy Services” tab:

Next, they have a contest-based crowdsourcing option for logo design, web design, mobile app design, and more. This service is similar to platforms like DesignCrowd or 99designs.

And finally, you can browse freelancer profiles by skillsets, or post a job and sort through the applicants.

If you’re looking to work with a freelancer or have a task that you feel needs a deep level of understanding then don’t be afraid to open up a dialogue with prospective freelancers.

Truelancer encourages employers to communicate with their freelancers before committing. You can request samples of work, and even give them a small test project to see how well they understand your directions.

Still, I found the site confusing and not super easy to use. It’s filled with language written by non-native English speakers like “People’s trust knowing your physical presence.” What?

Services

If your job can be carried out remotely online, you’ll find a freelancer to carry out the work on Truelancer.

To give you a starting point, they group some of their services into the following categories:

  • IT and Programming
  • Writing and Translation
  • Admin and Data Entry
  • Social Media
  • SEO and Blogging
  • Music and Audio
  • Finance and Accounting
  • Multimedia and Graphic Design

Here’s a search I did for “virtual assistant”:

$1 an hour? That’s crazy cheap, even for India.

How Truelancer Works

Plans and Pricing

Truelancer charges the workers, not the employers. Though there is an 8-10% service fee charged on every project, which theoretically could be passed on to you, the employer, in the form of higher bids.

On the freelancer side, they have 5 membership plans offering the following benefits:

  • Free – $0/month – With this plan you are subject to a 10% project/service fee, have a $75 bidding limit, and have a low cap on the number of skills, portfolio slots, and service listings
  • Intro – $1/month – This plan increases the number of skills, portfolio slots, and service listings you can post over the Free plan.
  • Basic – $5/month – This plan increases the number of skills, portfolio slots, and service listings you can post over the Intro plan.
  • Pro – $10/month – With this plan the project/service fees drop to 8%, along with some upgraded privileges.
  • Plus – $48/month – This is their highest plan and enables maximum listings, skills, portfolio slots, and proposals.

There are also some additional fees per transaction:

  • Project Fees – Depending on your membership type there is a 3-10% project fee per transaction.
  • Employer Payment Processing Fee – There are processing fees taken depending on the form of payment.

Truelancer Alternatives

If you’re considering hiring on Truelancer, I’d take a look at Upwork as well. The platform is much larger and well-established.

They offer a very similar model and you increase your options by checking out some profiles across other platforms to find a good fit for your tasks.

FreeeUp Upwork Fiverr OnlineJobs
Established 2015 1999 2010 2008
Location Worldwide, w/ concentration in USA and Philippines Worldwide Worldwide Philippines
Customer Rating
Size of Talent Pool Thousands 12 million 830,000 250,000
Hourly Rate $5-75+ $3-100+ $3-100+ $3-20+
Platform Fee 15% 5-20% 20% + processing fee $69 a month
Worker Tracking
(optional)
Pre-Screened Freelancers
(w/ Fiverr Pro)
Best For Quick hires, e-commerce One-off projects Smaller jobs Affordable full-time help
Learn More Learn More Learn More Learn More

Since both are free from the employer standpoint, it might make sense to post your job on both to see what comes back.

The way you can browse services on Truelancer is also similar to PeoplePerHour and Fiverr. If you don’t want to go through the process of posting a job and fielding applications I’d give these sites a try.

Your Turn

Have you worked with Truelancer? If so, please leave a review of your experience below to help others with their decision.

Read More

BPO American

BPO American is a virtual telecommunications company offering a variety of telephone answering and web chat services for busy professionals who need assistance with their customer service.

The US-based company has been operating since 2001.

About BPO American

The company was founded in 2001 after the founder started an internal call center for a regional staffing firm setting appointments for sales reps.

This venture proved successful and as more clients started asking about their services he decided to sell this company and start BPO American as an independent company offering a wider range of call center services.

BPO American’s company mission statement is “To provide–at every contact point–a full suite of customer communication services.” And that in a nutshell is what they do.

It’s a cost-effective way to ensure your business always has a friendly and professional voice on the end of the line.

Their team is based in South Carolina.

Services

BPO American have a team of operators ready to handle all of your telecommunication needs. To give you an idea of the task they can handle they group their services into 4 categories:

  • Call Answering Services – Their operators will answer your calls quickly, professionally, and cover the times that work best for you and your business.
  • Inbound Calls – They can set up an inbound call center to handle your customer or technical support, sales, lead generation, and more.
  • Outbound Calls – Their operators can make outbound calls on behalf of your business to follow up leads, make sales, and more.
  • Chat and Email – Their operators can man live web chats and handle your emails 24/7 to ensure your customers are never left waiting.

Plans and Pricing

BPO American has six different pricing plans based on the number of minutes you need each month.

For inbound, outbound, and web chat services you need to schedule a consultation for a tailored quote.

Their plans start at $29 for 25 minutes per month, which works out at $1.16 per minute. The largest plan is 425 minutes a month at $369 ($0.86 per minute).

Their complete list of plans are:

  • Basic – $29 per month for 25 minutes.
  • Tier 1 – $89 per month for 75 minutes.
  • Tier 2 – $109 per month for 100 minutes.
  • Tier 3 – $139 per month for 125 minutes.
  • Professional – $229 per month for 250 minutes.
  • Professional Plus – $369 per month for 425 minutes.

All of their plans include text message delivery, email delivery, transfers, and 24/7 chat customer service. Keep an eye on how many minutes you’re using, since there is a higher rate when you go over.

They also offer a free trial, so you can try their services before committing to a plan.

BPO American Alternatives

1-888-Go-Answer and Gabbyville are two well-known companies in this space, but neither offers the level of outbound support BPO does.

Both offer free trials too, so you can try different services and see which is the best fit for your business.

Your Turn

Have you worked with BPO American? If so, please leave a brief review of your experience below to help others with their decision.

Read More

Zen WP

Zen WP is a company offering WordPress support. The company is based in the US, with developers working remotely across the US and in India.

The company has been in business for around 2 years now and work with clients all over the world in need of any form of support for their WordPress websites.

About Zen WP

Zen WP reviewThe company’s management team are located in Southern California. They have developers and account managers working remotely across the US, and some specialist team members working out of Bangladesh and India.

Their target customers are businesses and entrepreneurs with WordPress sites, but not the time, resources, or expertise to manage the site efficiently. Currently, around 80% of their customers are in the California, Las Vegas and Arizona areas local to their business. This is because a lot of their customers make contact after seeing local advertisements or being referred by existing customers.

Offering online support, ZenWP.co is able to offer support to customers all over the globe. So regardless of your location if you need WordPress support you should make contact to discuss your requirements.

Zen WP Review

Services

Zen WP offer support for just about any task related to WordPress you will come across. This includes minor CSS work, changes to the design of the site, bug fixes, and support for maintaining and updating your site.

Since downtime on your website can be costly to your business, Zen WP recognizes this and aims to fulfill all requests within 24 hours to minimize disruption. Some of their packages include site maintenance, so a lot of bugs and potential security risks can be identified and resolved before they become a problem.

Zen WP Co-Founder Interview

I sat down with Zen WP co-founder, Phillip Koo to discuss what Zen WP is all about.

VAA Exclusive: Use coupon code VAATENOFF for 10% off any support plan for life!

Plans and Pricing

Zen WP offer three different monthly packages, and all of these plans are valid for only one website.

Basic – $79 per month – This package includes detailed reports for jobs completed, 24/7 uptime monitoring, 24/7 email support, and a secure backup of your site monthly.

Standard – $129 per month – This package includes all the services in the Basic package, along with automatic updates for your WordPress site, automatic plugin updates, and a security plan.

Pro – $269 per month – This package includes all the services in the Standard package, along with a security guarantee, unlimited consulting, and 5 hours of development work per month.

zen wp pricing

Zen WP also offer single job service costing $69 per job. They guarantee the job will be completed in 24 hours, and if for any reason they can’t fulfill your request you get your money back.

VAA Exclusive: Use coupon code VAATENOFF for 10% off any support plan for life!

All of the Zen WP’s monthly packages or one-off payments have no contracts or setup fees attached. You can cancel at any time.

Zen WP Alternatives

A lot of virtual assistant companies offer WordPress support, two most notable are Work Hero and Access WP. When asked what sets Zen WP apart from other virtual assistant providers they said, “our willingness to accommodate customers in ways that our competitors don’t.”

Another service to check out if you need WordPress help — but feel like the ongoing maintenance might be overkill — is Codeable.io.

Zen WP specializes in WordPress support, any company that specializes in a specific niche often offer a more detailed level of support so it’s worth making contact to discuss you needs and see how they stack up against other virtual assistant providers.

Your Turn

Have you worked with Zen WP? If so please leave a review below to help others with their decision.

Read More