Xendoo

Xendoo is an online bookkeeping company. They provide weekly and monthly bookkeeping and accounting services to small and medium-sized businesses across the US.

The company has been in business since 2015. Their headquarters is based in Fort Lauderdale, FL, and all of their bookkeepers work out of their offices.

About Xendoo

xendoo reviewThe company is headed up by co-founders Steven Gelley, and serial entrepreneur Lil Roberts. Lil Roberts experienced what she calls the “shortfalls” of the accounting industry first-hand, and decided to start Xendoo to provide a solution.

She decided to leverage technology to deliver a better experience than other online bookkeeping services are able to offer. Xendoo is a Xero Platinum Partner, which is the accounting software a lot of online bookkeeping companies use.

They’ve also developed their own proprietary software, which integrates with Xero. They say this has enabled their team to increase their productivity while providing real-time data for their clients.

Xendoo’s target customers are individuals, startups, and small to medium-sized businesses. They provide a range of bookkeeping and accounting services and make it easy for clients to keep an eye on their financials in real-time by logging into their system.

Xendoo Intro Video

How Xendoo Works

If you want to hand over your business’s bookkeeping to Xendoo, there are 5 steps to the process:

  1. Sign up for a 1-month free trial. You’ll meet your dedicated bookkeeper and CPA team. This is a great way to test their service before committing to a monthly plan.
  2. As your free trial is coming to an end, you’ll be prompted to schedule an onboarding call.
  3. During your onboarding call a member of the Xendoo team will talk you through how to fully integrate any accounts or software they need.
  4. You’ll receive weekly reconciled accounts from your dedicated bookkeeper.
  5. By the 5th business day of every month, you’ll receive a balance sheet and profit and loss statement for your business.

You can review your accounts and talk with your bookkeeper via their online portal or mobile app.

Services

Xendoo offers online bookkeeping and accounting services for small to medium-sized businesses. Some of the key financial services they offer include:

  • Weekly bookkeeping
  • Month-end financials
  • Tax season support
  • Free Xero software
  • Access to a dedicated bookkeeper and CPA team

Plans and Pricing

Xendoo currently has three different monthly pricing plans as follows:

  • Start Up – $110 per month for weekly bookkeeping and up to two accounts reconciliation.
  • Growth – $200 per month for weekly bookkeeping, up to 6 accounts reconciliation, tax consulting, annual tax planning, sales tax filing, corporate and state tax returns.
  • Enterprise – $330 per month for weekly bookkeeping, unlimited accounts reconciliation, tax consulting, annual tax planning, sales tax filing, corporate, state and personal tax returns.

xendoo pricing

(Discounts are available for pre-paid annual plans.)

They also offer some package add-ons:

  • Corporate tax returns for $850 per year.
  • Personal tax returns for $495 per year.
  • Catch-up services for $100 per month.

Xendoo Pricing 1

Xendoo has a generous free trial period. You can try their services for a whole calendar month, receiving a set of financial statements for free.

Xendoo Alternatives

Bench.co is the market leader in the remote bookkeeping space. Bean Ninjas and Remote Books Online are two other alternatives worth checking out if you want to shop around for quotes.

Your Turn

Have you worked with Xendoo? If so, please share a quick review of your experience below to help others with their decision.

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Taskerly

Taskerly Virtual Assistants is a UK-based virtual assistant company providing a wide range of virtual assistant services.

They are open to working with clients all over the world, but their assistants work in the UK time zone.

The company has been operating since 2016, and their headquarters is based in London, UK.

About Taskerly

Taskerly ReviewThe company is headed up by Managing Director Siobhan James-Lynn. Taskerly provides virtual assistants for entrepreneurs, professionals, and SME’s. If you’ve found yourself in a position where you no longer have enough time in the day to keep on top of your workload or know it makes financial sense to start outsourcing, they want to hear from you.

Taskerly says they have a team of graduates who, “help business owners claim back some of their day so they can focus on the bigger picture.”

They offer a wide range of virtual services you’d expect from a VA company. If you want to see some social proof, they’ve written up some case studies around clients they’re working with on their site. This provides a good outline of the types of services they’re offering.

How Taskerly Works

When you sign up to work with Taskerly, you’re assigned a dedicated assistant. They do point out, however, that the assistant you’re working with will draw from the skills and experience of their other team members if needed.

Taskerly takes on clients by appointment only. You can book a 30-minute call via a form on their site, then a member of their team will call to discuss your requirements.

They will either confirm they have a virtual assistant with the skills and experience to carry out your tasks, or get back to you with a solution.

Services

Taskerly’s virtual assistants are ready and willing to take any business tasks off your hands that can be completed remotely. They’re all about the details too, saying “we’re just as picky as you are about getting things right.”

To give you an idea of the areas they specialize in, Taskerly can help you with:

  • Social Media Management – Posting content across your social media platforms.
  • Web Design – Their VAs designed the Taskerly website, and can create or redesign your site too.
  • Copywriting – Keyword driven content, sales copy, landing pages, and so on.
  • Email Marketing – They write and send out emails on behalf of their clients.
  • SEO – Help with optimizing your site and content for SEO.
  • Podcasting – Editing, show notes, and uploading podcasts to audio platforms.
  • Webinars – Writing, producing, and helping you carry out webinars.
  • Graphic Design – Producing images and graphics for your site, content, marketing materials, and so on.

Plans and Pricing

Taskerly doesn’t currently share any set hourly pricing or monthly plans.

They work out custom plans with each client on a case-by-case basis.

If you’re interested in working with Taskerly, I recommend reaching out and scheduling a call to see what they can do for you.

Taskerly Alternatives

If you’re looking for UK-based virtual assistant companies, I recommend checking out Virtalent and Time Etc. Virtalent is one of the newer UK-based VA companies, but they’re growing rapidly and have some positive feedback.

If you’d prefer to work with a more established virtual assistant company, Time Etc has been around since 2007 and provide both US and UK-based VAs.

Your Turn

Have you worked with Taskerly? If so, please share a quick review of your experience below to help others with their decision.

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Upcall

Upcall is a telecommunications company offering a range of virtual phone services. They help clients qualify leads, carry out cold calling campaigns, and perform other telemarketing services.

The company was founded in 2016, and their headquarters is based in San Francisco, CA. All of their call agents are based in the US.

About Upcall

Upcall ReviewThe company is headed up by Samuel and Michael Devyver.

Upcall’s core services are making calls on behalf of businesses to qualify leads, carry out cold calling campaigns, and any other outbound call services.

Upcall says that 92% of all business transactions still happen over the phone, and it takes at least six touches to close a deal. So, if you’re the kind of person who doesn’t like to keep chasing leads or calling people back, Upcall might be a service for you.

Their target customers are small businesses and individuals that can’t afford or don’t have the workload to keep a full-time phone sales agent busy.

What Sets Upcall Apart?

Upcall says their service is different from a call center because they use intelligent technology that allows them to gather information from each call they make.

They then make strategic calls at the right time, to the right leads, increasing conversion rates for their clients.

How Upcall Works

They offer monthly plans that include different bundles of call attempts and will notify you when they got through to a lead you’ve given them.

You can provide scripts for their agents to use when making calls on behalf of your business. They also integrate their service with a number of tools, such as Zapier, API, REST, and more.

To start working with Upcall, you first integrate your lead types with their software so they have access to the data they need to start making calls.

From there they make as many call attempts as you pay for in your chosen monthly plan. Here is a basic outline of the 3-step process as Upcall outline it:

  1. Sync your CRMs and lead types with Upcall’s software.
  2. They start engaging leads at the best times with either a script you’ve provided or their own scripts.
  3. You receive transparent reports detailing the results of their calls. All calls are recorded if you want to check any.

Upcall Intro Video

Services

The core of Upcall’s services are making sales calls, or lead generation calls on your behalf. They have live agents and technology in place to chase leads until they can either qualify the lead or note it as a bad lead.

They say they’ve “cracked the code on lead conversion,” by using a combination of customized scripts and technology that helps them call the right leads, at the right time.

And all this while being TCPA compliant.

Plans and Pricing

I spoke with one of Upcall’s agents to find out if they had any set monthly pricing plans, but they said they like to work with everyone on a case-by-case basis to work out a custom plan.

They did say that their entry-level Basic plan starts at $499 per month. For this, you get up to 1,000 call attempts per month, and up to 5 attempts per lead.

A full list of their plans at the time of publishing is as follows:

  • Basic – $499 per month for 1 user, 1,000 call attempts, and up to 5 call attempts per lead.
  • Growth – (Custom price) for 5 users, 5,000 call attempts, and up to 5 call attempts per lead.
  • Agencies – (Custom price) for 5 users, custom number of call attempts, up to 10 call attempts per lead.
  • Enterprise – (Custom price) for 10+ users, and unlimited call attempts.

Upcall Pricing

If you deal in or want to break into a Spanish speaking market, their Enterprise plan includes the option to use Spanish speaking agents.

Upcall Alternatives

Upcall is one of the few true outbound sales call services I’ve found. (Virtual receptionist companies like Ruby Receptionists are far more common.)

One that might be worth a look is Outbounders, which is more of a freelance platform for sales callers in the Philippines.

Your Turn

Have you worked with Upcall? If so, please share a quick review of your experience below to help others with their decision.

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Twine.fm

Twine.fm is a UK-based company specializing in connecting clients with the creative services of audio, video, and graphic design freelancers.

The company was founded in 2014 and their headquarters is based in Manchester, UK. The freelancers they accept into their marketplace work remotely from all over the world.

About Twine.fm

Twine ReviewThe company was founded by Stuart Logan. Their target customers are individuals or businesses of any size in need of finding creative professionals to complete projects.

A lot of businesses can’t justify employing a full-time graphic designer or video editor when they don’t have consistent work. Twine gives them the opportunity to only pay for the tasks they need to be completed, without the other overheads that come with hiring staff.

With a network of more than 270,000 freelancers, there’s a good chance you’ll find a freelancer with the skills you require.

You can either post a job and look through the bids that come in, or browse freelancer profiles to look for someone to hire.

There are no upfront costs, and you don’t hand over payment until you’re happy with the work. Twine offers a low-risk, fast solution to finding skilled freelancers to carry out creative projects.

How Twine Works

When using Twine’s online platform, there are four steps involved from posting a job to receiving the completed work as follows:

  1. Answer a few questions about your business and post your job brief for free. One of Twine’s team members will help you put together your brief if you want some help with this step.
  2. Twine’s team will handpick some freelancers they feel are best suited to carry out your tasks. You can pick one of these candidates, or search their database of freelancers and invite other freelancers to pitch for your job.
  3. Agree on the terms of your project with the freelancer you’ve chosen. You can set a price and a deadline, then hand over a deposit. The funds are not released to the freelancer until you’re happy the work has been completed.
  4. Communicate with your freelancer through the Twine platform as you work through the project.

Twine Intro Video

Services

Twine group their freelancers into the following categories:

  • Graphic Design – Logo design, branding, blog graphics, illustrations, and more.
  • Video and Animation – Video editing, animations, cartoon work, photographers, and more.
  • Music – Music producers, vocalists, film composers, singers, mixing engineers, and more.
  • App and Web Development – Programmers, game developers, UX designers, web developers, and more.

Plans and Pricing

It’s free to post a job on Twine, as well as using the platform to find and connect with freelancers.

Twine makes their money by taking 20% commission from the total project payment. This comes off the payment going to the freelancer, so no added costs to you, the client.

If you choose a “dayrate hire,” the fee is 10%.

You set your own hourly rates or fixed price depending on the experience and skillset of the freelancer you want.

To give you an idea of how much a job will cost you, Twine provided the following ranges you’d expect to pay for 7-8 hours of work:

  • Graphic designer – $150-$750
  • Web developer – $200-$1,000
  • Illustrator – $150-$1,000
  • Music producer – $150-$500
  • Digital marketer – $150-$750

Twine Pricing

Twine Alternatives

Alternative platforms worth considering that will connect you with creative freelancers are FreeeUp and Fiverr.

With Fiverr, you’ll have to do a little more vetting of your own, but you’ll likely get a lower price than Twine.

FreeeUp is a curated freelance platform offering a wide range of services at reasonable prices, so it’s worth getting a quote for your work.

If you have the need for ongoing graphic design help, you might consider an “unlimited” monthly subscription service like Design Pickle or Delesign.

Your Turn

Have you worked with Twine? If so, please share a quick review of your experience below to help others with their decision.

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MarketerHire

MarketerHire is a US-based company specializing in connecting clients with marketers. Their headquarters is based in San Francisco, CA, and they work with marketers based remotely all over the world.

The company has been in business since October 2018. Since then, they’ve already helped hundreds of brands find the marketing talent they were looking for.

About MarketerHire

MarketersHire ReviewThe company was co-founded by Chris Toy and Raaja Nemani. Raaja told me both he and Chris are marketers and have worked for global brands, venture-backed startups, and ad agencies.

They know first-hand how hard it can be for both companies and marketers to find each other. They started MarketerHire to address this problem.

They take recruitment and placing the right marketer with a client very seriously. “We only recruit marketers who show us they have clear and definable expertise,” Chris said. From hundreds of monthly applicants, fewer than 5% make it through.

To date, they’ve worked mostly with direct-to-consumer e-commerce companies. MarketerHire has connected some large, well-known brands with marketers. From filling temporary positions to staffing entire marketing teams, they work with flexible freelancers.

How MarketerHire Works

MarketerHire has a 3-step process from making initial contact with a client to finding them their “perfect marketer”:

  1. Fill out a short questionnaire providing some details about your business and what you’re looking for from a marketer. A member of their team will contact you to discuss the best candidates they have available and how to move forward.
  2. If you give them the go-ahead, MarketerHire can introduce you to your marketer within 48 hours. You can then communicate directly with your marketer and start working through your tasks.
  3. A member of the MarketerHire team will check in with you and your marketer regularly to ensure everything is running smoothly as planned.

Services

MarketerHire’s business model is supplying marketers to businesses looking to fill marketing roles. They can find and connect you with any number of marketers across a wide range of skillsets.

To give you an idea of the kinds of marketers they commonly place, when filling out their introduction questionnaire I had to pick from the following categories:

  • Amazon marketer
  • Brand marketer
  • CMO
  • Content marketer
  • Email marketer
  • Growth marketer
  • Paid search marketer
  • Paid social media marketer
  • SEO marketer
  • Social media manager
  • Other

One-off projects, part-time, full-time, whatever your requirements are, MarketerHire has a pool of flexible marketers based all over the world to connect you with.

The average time it takes to complete the hiring process is 60 minutes, and the average time it takes to find clients a marketer is 48 hours.

Plans and Pricing

MarketerHire is not able to provide any set plans or pricing as they have freelancers based all over the world with varying experience and skills.

They did tell me that most of their marketers are in the $75-$125 an hour range. They also have a project minimum of $1,000 per month.

That’ll give you a starting point if you have a budget in mind. On the lower end of the scale, you’ll need to commit to around 14 hours of work per month to meet their minimum requirements.

MarketerHire Alternatives

There are few companies that specialize in one role as MarketerHire do with marketers. Toptal comes to mind as having a very similar business model, but they specialize in connecting companies with software engineers.

For SEO specifically, you might look at a platform like Credo. For a broader range of skills with similar freelancer vetting, check out FreeeUp.

If you want to contact other US-based companies that can supply marketers, I suggest contacting Time Etc and Virtual Assist USA. Both are virtual assistant companies that will likely have assistants with marketing experience available.

Your Turn

Have you worked with MarketerHire? If so, please share a quick review of your experience below to help others with their decision.

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How to Hire a Bookkeeper: Your 3 Best Options for this Crucial Role

As a business owner, you wear a lot of hats.

But unless your primary business is accounting, my guess is the “bookkeeping” hat is one that’s not super comfortable. After all, you probably started your business to solve a specific problem or share your craft with the world.

And now you find yourself doing that … AND bookkeeping for yourself on the side.

That’s not an ideal use of your time — and the last thing you need is to make financial mistakes because you’re not exactly sure what you’re doing.

Which begs the question… should you hire a bookkeeper?

hire a bookkeeper

Do You Need to Hire a Bookkeeper?

At first, hiring someone to manage your books just looks like an additional expense. I mean, why hire a bookkeeper when you can do the bookkeeping yourself?

While this may work up to a certain point, there comes a time when things become too much for you to handle.

It’s important to remember that as an entrepreneur, your focus should be on building and growing your business. You can’t possibly do everything in your business forever.

The truth is, having a bookkeeper on your team makes a lot of sense. But before you hire one, it’s best to understand what they do and how they can benefit your business in the long run.

What a Bookkeeper Does

Like anything else in business, hiring a bookkeeper is an investment.

And like other investments, it’s essential to understand what you’re getting into before you start spending money.

So what does a bookkeeper do?

Below are some of a bookkeeper’s typical responsibilities:

  • Posting and updating of journal entries
  • Processing of payroll, accounts payable, and accounts receivable
  • Reconciling bank statements
  • Preparing trial balance
  • Performing month-end closing
  • Tracking fixed assets
  • Preparing depreciation schedules

A good bookkeeper should have above-average analytical and problem-solving skills that they’ll need in resolving discrepancies.

Bookkeepers are detail-oriented, but also need good communication and soft skills while working with vendors and suppliers.

What is the difference between a bookkeeper and an accountant?

Bookkeepers are not accountants. There are no formal certifications to become a bookkeeper, but a solid understanding of accounting and tax rules will certainly help.

To make it simple, a bookkeeper’s primary task is to record receipts, invoices, and other transactions.

Meanwhile, an accountant often provides business and tax advice based on the information compiled by bookkeepers.

When to Hire a Bookkeeper

This is a crucial question business owners need to answer right from the get-go. Ideally, you should have a bookkeeper on board shortly after starting your business — so you can have someone handle your day-to-day financials.

Of course, many of us are bootstrappers by nature, and try to keep costs low early on. I’m the same way!

That’s perfectly fine as long as you’re still able to perform your CEO functions. If you’re getting overwhelmed and you’re starting to see discrepancies in your financials, it’s probably time to get some  help.

Business owners usually hire freelancers for two reasons:

  1. To free up their workload
  2. To do work they couldn’t otherwise do themselves

Whatever the reason, one thing is clear. Hiring a bookkeeper accomplishes both, and also comes with a few benefits.

Benefits of Hiring a Bookkeeper

Here are the main benefits of hiring a bookkeeper:

  1. Make tax season easier for you
  2. Free up your time from bookkeeping tasks
  3. Maintain current and accurate account information
  4. Avoid data entry mistakes
  5. Assist you in clarifying anything irregular about your income and expenses

Your Options for Hiring a Bookkeeper

The good news is, it doesn’t take a lot of effort to hire a bookkeeper these days.

I’ll do my best to outline some of your best options below.

1. Freelancer Bookkeepers

The gig economy is in full swing and it’s been very kind to small business owners in terms of providing talented freelancers that could perform different tasks.

From graphic designers to writers and social media marketers, these freelance marketplaces come with a deep talent pool that you can take advantage of. They also offer freelancers that are skilled in bookkeeping services.

FreeUp

FreeUp is a freelance marketplace of pre-vetted freelancers. That means is that you no longer have to review dozens of resumes or conduct interviews, because (in theory) FreeUp has already done it for you.

freeup homepage new

All you need to do is tell them about your ideal bookkeeper and your budget. FreeUp will then send you candidates that closely match your requirements. Next, you can set up a quick 15-minute conversation with them to see if they’re a good fit.

The service is great for entrepreneurs who don’t have the time to sift through resumes and conduct interviews. With FreeUp, you can be working with a freelance bookkeeper 24 hours after sending your requirements. It’s that quick!

Our full FreeUp review | Visit FreeUp

2. Online Bookkeeping Services

If you’re looking for a more specialized approach bookkeeping services would be the better option. Below are some of the top bookkeeping services you can consider:

Bench

Established in 2002, Bench is considered America’s largest remote bookkeeping service for small businesses. The software company helps small businesses by providing the following:

  • a dedicated bookkeeping team
  • powerful and easy-to-use financial reporting software
  • monthly financial statements to help keep them on top of their finances

Bench offers pricing packages based on your monthly expenses.

bench virtual bookkeeper

Our full Bench review | Visit Bench

Bookkeeping.com

As the name implies, Bookkeeping.com is an online bookkeeping service based in California that has been in business since 2011.

The company offers several services that go beyond bookkeeping including the following:

  • Human resources
  • Insurance services
  • Payroll
  • Tax Services
  • Time Clock

Since the company provides customized bookkeeping solutions tailored to the needs of its customers, they don’t offer any set pricing and plans to choose from. You’ll need to speak to them so you can get a quote.

Finance Pal

Finance Pal is another online bookkeeping service that offers a range of bookkeeping and accounting services to small and medium-sized businesses.

The company is fairly new, starting its operations in 2019 and currently based in Chicago.

Describing their business as a one-stop-shop for all of your business’s finances and accounting, Finance Pal also provides a host of other services including:

  • Entity formations
  • Payroll solutions
  • Recovery and catchup
  • Sales and use tax
  • Tax preparation

They currently have 3 pricing plans to choose from like Basic, Plus, and Custom, each of them offering a different set of services customers can choose from.

3. Virtual Agencies that Offer Bookkeeping

Apart from freelance marketplaces and bookkeeping services, some agencies offer back-office support with bookkeeping being one of them. The following are some of the services that fall under this category:

BELAY

Established in 2010, BELAY started by helping churches and pastors outsource their administrative work.

The company, which employs only US-based assistants, has since expanded its operations and is now serving businesses nationwide.

BELAY helps its clients by providing them with virtual assistants that can help with admin work, bookkeeping, and website support and maintenance.

belay remote bookkeeping

Our full BELAY review | Visit BELAY

My Tasker

A well-established company, My Tasker began its operations back in 2012 and is currently based in Kolkata, India.

Just like BELAY, the company also helps its clients by providing virtual assistant services remotely under the following expertise:

  • Accounting and bookkeeping
  • Writing and editing
  • IT support
  • Web design and development

My Tasker provides several plans that start at $140 for a 10-hour a month plan.

Our full My Tasker review | Visit My Tasker

RemSource

Remsource is a virtual administrative assistant company founded in 2009 and located in Baltimore, MD.

What makes RemSource different from its competitors is that it offers live admin support during regular 9-5 office hours. Their VAs can perform various tasks including answering phones and emails, scheduling appointments, customer service, and bookkeeping just to name a few.

RemSource is also just one of the few US-based virtual assistant companies where VAs work from an office instead of their own homes.

Their Monthly packages start at around $500-600 per month, depending on the client’s needs and requirements.

How Much Does it Cost to Hire a Bookkeeper?

Since a freelance bookkeeper isn’t technically an employee of yours, you’re not required to pay them any of the mandatory benefits a full-time employee is entitled to.

Depending on the kind of service you choose, freelance bookkeepers are usually paid for hours worked. Apart from skills and knowledge, a bookkeeper’s years of experience also plays a huge role in determining the cost.

A typical bookkeeper, whose role is basic data entry, could cost you between $10 to 35 per hour.

A more seasoned bookkeeper, with more accounting skills for example, can cost around $40 to 75 per hour.

More common with the virtual bookkeeping agencies is to simply charge a flat monthly fee. For example, Bench charges $139-349 per month, depending on the size of your business.

You can also refer to the prices for each of the services mentioned above.

Questions to Ask a Bookkeeper

Once you’ve decided on the platform and you have your budget in place, you’re ready to hire a bookkeeper.

To get the best person to help your business, you must ask the right questions during the interview. Below are some of the essential points you need to touch on.

What is the Scope of Work?

Though we’ve established a bookkeeper’s typical duties, different business owners have different requirements. There may be other tasks you need them to help with, so it’s important to find out if they’re capable of doing it or not.

  • Do they have experience processing payroll?
  • Are they good at reconciling bank statements?
  • Do they know how to prepare a trial balance?
  • What kinds of financial reports have you prepared?

Make sure to check if they’re capable of doing everything you need, and how much it’ll cost.

What Software Do You Use?

It’s important to establish early on the specific software your new bookkeeper will be using. Many bookkeepers specialize in Quickbooks, Xero, or other solutions.

You may already have a software you use in your business, so make sure to ask if they’re familiar with it — or if they recommend switching to another tool.

What Certifications Do You Have?

When it comes to bookkeeping certifications, there are no formal or legal requirements to practice.

Specific software tools and industry groups offer their own certifications. For example, Quickbooks encourages bookkeepers to certify as a “ProAdvisor“. Meanwhile, the National Association of Certified Public Bookkeepers has their own certification program.

These show that bookkeepers are serious about their practice, but shouldn’t necessarily disqualify a candidate if they’re not certified.

Instead, ask for referrals to clients with businesses similar to yours. If they had success, odds are you will too.

Implementing referral program software early on can help you find good candidates for this deal by tapping into your network and encouraging referrals.

How Will Tax Filing and Preparation Work?

Tax season is one of the busiest seasons in an entrepreneur’s life. This is also one of the best reasons to hire a bookkeeper.

While a bookkeeper usually won’t be filing your taxes, they should be able to make it easier for you and your accountant by providing complete and accurate financial information.

Ask what documents will be provided and what the typical process looks like.

Final Thoughts on Hiring a Bookkeeper

Given the skills and experience they can contribute to a business, it’s safe to say that just about every business owner will need to hire a bookkeeper at some point. This won’t just just free up your workload, but also helps ensure your financials are well taken care of.

A bookkeeper is a worthy investment, especially since the cost to hire one is relatively low compared to the benefits.

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Paro.io

Paro.io is a US-based company specializing in matching businesses with highly-vetted financial experts. From finding part-time cover for day-to-day bookkeeping tasks to hiring a CFO, Paro can find you the perfect financial expert for the role.

The company has been in operation since 2015. Their headquarters is based in Chicago, US, and all of their staff and financial experts are based in the US.

About Paro.io

paro reviewThe company is headed up by founder and CEO, Michael Burdick, and Director of Finance, Dan Wywrot. Their directive is to “match you to the exact finance experts you need based on industry, experience, and technology fit.”

Their business model is straightforward: Paro connects clients with experienced financial experts. They do all the “middleman” work, such as recruiting, screening, and introducing professionals to businesses.

Having a gap in your financial team can be costly to your business, and recruiting someone to fill that gap also costs money.

Clients turn to Paro as a solution, both to fill a role quickly and keep on top of their business’s financials, and save some of the time and costs involved with recruiting.

Paro says they have curated an elite network of finance experts. So, whatever financial assistance you need within your business, it’s worth contacting Paro to see if they can find you your ideal candidate.

How Paro Works

Paro offers a bespoke, personalized service. To get started, there is a short questionnaire to fill out. This provides their team with:

  • your company size
  • the financial role you want to fill
  • what industry you’re in

Once they receive this information, a member of their team will call you to discuss your requirements in more detail.

They will then handpick a few candidates they believe are best-suited to handle your tasks. After reading their resumes, if you find a candidate you want to hire, they’ll put you in touch.

Services

If you don’t have the financial skills or manpower within your own team, Paro will find and supply any number of financial experts you need.

To give you an idea of the roles and core skillsets Paro focus on, when you first make contact with them, they ask which of the following roles you’re looking to fill:

  • Bookkeeper
  • Accountant
  • Financial Analyst
  • Part-time CFO
  • Controller

Broadly speaking, this covers most financial roles for small to medium-sized businesses. If you’re looking to fill a role that isn’t on the list, as long as it’s finance-related, Paro want to hear from you.

Plans and Pricing

Paro does not have any set plans or pricing; they evaluate each hire on a case-by-case basis.

The only pricing information Paro makes available is their buyout fee. This fee is equal to 25% of the experts’ annualized marketplace pay rate or $25,000, whichever is higher.

Paro Alternatives

Paro is unique in offering highly skilled financial hires remotely, and clearly targets a fast-growing or larger business — as opposed to a solopreneur or owner-operator.

If you’re looking for remote bookkeeping services, there are a few more options to choose from, including Bench.co. For other accounting and financial roles on a part-time or project basis, you might consider a curated freelance platform like FreeeUp.

Your Turn

Have you worked with Paro? If so, please share a quick review of your experience below to help others with their decision.

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Tasksbay

UPDATE: As of 2019, Tasksbay has pivoted to provide classroom and online training certification for professionals. If you’re looking for virtual assistant support, please see below for Tasksbay alternatives.

Tasksbay is an India-based virtual assistant company headed up by four partners. They have been in business since 2013 and their head office is located in Bangalore, India.

They offer a wide range of services such as scheduling meetings, handling customer service, data mining, web development, and more.

About Tasksbay

tasksbay reviewTheir target customers are small business owners, entrepreneurs, and companies looking for additional support without taking on employees of their own.

Tasksbay’s virtual assistants specialize in branding, web development, admin services, digital marketing, data mining. They also handle all the general virtual assistant appropriate tasks, I advise contacting them for more information.

When I asked Tasksbay to tell me more about themselves they said, “we are one of the growing virtual assistant companies. Get your work done from any part of the world with just an email or a phone call.”

Tasksbay Intro Video

Services

To get started with Tasksbay, contact them via their website and open a dialogue. Based on the information you give Tasksbay about the tasks you want to outsource, you will be matched with a virtual assistant that best fits the role from their database of staff.

The company specializes in four different service areas:

  • Data mining, including data entry.
  • Admin services, including calendar, travel, and email management.
  • Web and branding, including web development and graphic animation.
  • Digital marketing, including SEO, social media marketing, and PPC management.

Tasksbay always guarantees a backup assistant with all their plans, so you can rest assured there will not be any interruptions in service should your assistant not show up for work.

As with all virtual assistant providers, to get the most out of the relationship you need to provide as much detail as possible when handing over tasks. This also includes keeping the communication flowing as you work with your assistant.

Plans and Pricing

Tasksbay bases their pricing over the main areas of their services as follows:

  • Free trial service for 2 hours (Any admin & Data services)
  • Data Mining & Data Entry – 10 hours for $99, valid for 30 days
  • Admin Services – 10 hours starting at $110, valid for 30 days
  • Web Development – Rates start at $13/hr

For a detailed quote for ongoing virtual support, they’ve asked VAA readers to contact them to discuss the options.

Tasksbay Alternatives

Looking at other highly rated India-based virtual assistant companies you should check out My Tasker. In their case, you can access a team of talent to get assistance in a variety of functional areas. 

When I asked Tasksbay what separates them apart from other companies in this crowded marketplace, their Business Manager Rajesh said, “Tasksbay is formed by the employees who have worked with our competitors for many years as their best performers. This makes our team strong.”

Your Turn

Have you worked with Tasksbay? If so, please leave a review below to help others with their hiring decision.

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HelpLama

HelpLama is a telecommunications and phone answering business. They supply support agents based in the US, UK, and Australia to businesses all over the world.

The company has been operating since 2016. Their headquarters are in San Francisco, CA, and they specialize in handling all facets of communications for e-commerce businesses, such as web chat, email support, and live call answering.

About HelpLama

HelpLama ReviewThe company is headed up by founder and CEO, Maxim Saini. HelpLama offers a range of virtual receptionist services, and their target customers are e-commerce businesses.

If you run an e-commerce store, you will know how important it is to handle customer inquiries as soon as possible.

Working with HelpLama, you can have someone on the end of the phone or available on web chat 24/7. This will ensure you don’t miss a sale and can resolve customer queries regardless of whether you or your team are working.

They offer something they call a “Zero risk model.” By this, HelpLama is saying they are confident you’ll love their service, and they offer a 100% money-back guarantee if you’re not satisfied.

How HelpLama Works

Something that separates HelpLama from most of the other call answering companies is how they train their agents. They have software that you install on your site, and this creates a bot based on your previous chat logs.

They use this bot to test agents and see how they would respond to customer queries you’ve had in the past. Once they’re satisfied the agent understands your business and industry, and is answering queries in a similar manner to how you have been, they assign them to your account.

HelpLama doesn’t have any fixed pricing plans. If you’re interested in working with HelpLama you need to fill out a contact form and one of their sales reps will get back to you.

Once you’ve worked out a plan that you’re happy with, you set the times that their agents will pick up your calls, emails, and webchat, and give them any instructions.

HelpLama Intro Video

Services

HelpLama offers support for all lines of customer communication coming into your e-commerce store. They group their services into four core areas:

  • Customer Support – Their agents can handle all of your customer support channels. From picking up calls and answering emails to manning webchats and more.
  • Live Chat Answering – Webchat is becoming more popular all the time. It’s another communication channel to ensure you’re able to respond to your customers at their convenience.
  • Email Answering – If replying to emails is a bottleneck in your business, you can hand this task over to HelpLama’s agents.
  • Phone Answering – Having a real person available to answer calls 24/7 will ensure you never miss a sale. It’s also good for customer satisfaction and retention.

HelpLama has support agents based in the US, UK, and Australia. So, you can localize your customer support if your business is based in either of these locations.

Plans and Pricing

HelpLama has different pricing plans for email, live chat, and phone services. Plus, there’s different pricing for basic call answering (taking messages), and specialized call handling (agents trained on your products and services).

I pushed one of their agents for some pricing information, like how much they charge per minute or any set monthly plans, but they wouldn’t give me any information without having one of their sales reps call me to put together a custom plan.

(I know the game, but I also appreciate some transparency upfront like you’ll find with rival HelpSquad.)

It’s not a bad thing they work out custom plans, and they also responded right away via their webchat. So, if you’re interested, I’d contact them for a quote.

HelpLama Alternatives

Aside from HelpSquad (linked above), the leading alternative virtual receptionist company is Ruby Receptionists.

They don’t specialize in e-commerce stores, but they do specialize in all forms of call handling on behalf of your business.

Your Turn

Have you worked with HelpLama? If so, please share a quick review of your experience below to help others with their decision.

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Insolvo

Insolvo is an online marketplace connecting freelancers with clients all over the world.

Their headquarters is based in Seychelles, and the freelancers using their platform are based all over the globe.

About Insolvo

insolvo reviewInsolvo is a freelance marketplace that provides a platform for freelancers to connect with clients. They cover a wide range of skills and can take just about any task that can be completed remotely off your hands.

They say that whether you’re a business owner, employee, student, or even an “ordinary person”, you can outsource any tasks you don’t want–or don’t have time–to do yourself.

Like most freelancing sites there are various tests freelancers can take to verify their skills. They’re assigned a rating, and as such, you can expect to pay more for higher-rated or more experienced freelancers.

Insolvo has an interesting mission that’s worth a mention. They say their goal is to help people in “small towns” that can’t find reliable work locally earn a living online.

How Insolvo Works

After you register for an account, you can start posting jobs. Applications and bids will start coming in from freelancers that want to carry out your work.

When you choose a freelancer to work with, you can communicate with them directly while they complete your tasks. Once the work is complete and you’re happy, you can release the funds to pay them.

Insolvo Services

Insolvo is keen for you to post any kind of task you need help with. They say they can handle everything from web development to ordering flowers for delivery, so about as broad of scope as it gets.

To give you a general idea, here are the main categories they group their services into:

  • Digital marketing – Ads, social media marketing, website promotion, and more.
  • Basic help – Audio transcriptions, online research, and more.
  • Design – Website design, banner and logo designs, image editing, and more.
  • Content – Blog content, sales copy, editing, proofreading, and more.
  • Website help – Anything to do with website maintenance.
  • Other – Generating ideas, local tasks, just about anything that can be completed remotely.

Insolvo Plans and Pricing

From a freelancer side, there is a monthly subscription fee to be able to bid for jobs. From the side of a customer, you set the price for your tasks and pay the amount you agree with the freelancer.

While you can set any price you want for the tasks you post, Insolvo does give some pricing guidelines. Here are some of their estimates to give you an idea of what to expect:

  • 10,000 characters of copywriting – $25
  • Website SEO audit – $55
  • Social media profile design – $25
  • Transcribing audio to text – $10 per 10 mins

Insolvo Pricing

Insolvo Alternatives

Some of the highly-rated alternatives to Insolvo include FreeeUp, Fiverr, and Upwork. Both have been in operation for several years and have large pools of freelancers to tap into.

FreeeUp Upwork Fiverr OnlineJobs
Established 2015 1999 2010 2008
Location Worldwide, w/ concentration in USA and Philippines Worldwide Worldwide Philippines
Customer Rating
Size of Talent Pool Thousands 12 million 830,000 250,000
Hourly Rate $5-75+ $3-100+ $3-100+ $3-20+
Platform Fee 15% 5-20% 20% + processing fee $69 a month
Worker Tracking
(optional)
Pre-Screened Freelancers
(w/ Fiverr Pro)
Best For Quick hires, e-commerce One-off projects Smaller jobs Affordable full-time help
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