UPDATE: Remote.com has changed their business structure and no longer offers the below services. Please take a look here for alternative virtual assistant companies. Thank you.
Remote.com (formerly Outsource.com, a platform that generated less-than-positive feedback from freelancers) is a virtual assistant company based in Burlingame, CA. They have been in operation since January 2017 and match business owners with virtual assistants from all over the globe.
They use an AI-powered matching system to match up clients with the best suited virtual assistant from their database, helping to establish that first point of contact and continued support with the working relationship.
They leave the matching process up to their own AI algorithm. Saying, “Our AI-powered matching technology ensures that job seekers are able to access the best-matched opportunities based on their preferences and qualifications.”
As a client looking for an assistant, you fill in all the details about yourself, your company, and what skills you’re looking for in an assistant. You are then offered assistants based on your requirements.
What’s not yet clear is whether this is just a buzz-wordy way to accomplish what other VA companies do by filtering their database based on skills and resume keywords.
Once you get your match, you can start working together, communicate through the Remote.com platform, and send payments through their secure escrow system.
Remote’s target customers are anyone finding themselves too busy working in their businesses with routine tasks that could and should be outsourced.
Remote say you’ll be able to find an assistant for any tasks that can be completed remotely. They also facilitate partly-remote and full-time assistants, so it’s possible to find someone willing to relocate.
Some of the tasks their assistants commonly handle include:
- Administrative tasks
- Accounting and bookkeeping
- Online research and data entry
- Customer service
- Content management
- and more
A nice feature on their website is that you can search their database by skills as a direct route way to find a candidate capable of handling your tasks.
Plans and Pricing
When hiring a full-time assistant, you can post a job for free as a basic listing, or upgrade for a premium listing and some additional perks.
The available plans are as follows:
- Free Job Post – A basic 30-day listing, company profile, and basic AI-powered outreach.
- Premium Job Post – $295 – You get a featured listing for 30 days, 10x the exposure, and advanced AI-powered outreach and recruiting tools.
- Elite Placement – Custom Pricing – You can work with a dedicated “talent specialist” at Remote to find the perfect assistant, you’ll need to contact them directly for a quote.
Once you make your hire, there is a 10% charge of the project cost when you start working with an assistant.
While Remote is unique in the way they match up clients with assistants automatically, there is no shortage of virtual assistant companies waiting to match you up with an assistant to meet your requirements.
For a much wider candidate pool, you might consider Upwork, one of the largest freelance marketplaces online. If you need tech-specific help for a larger project, TopTal or Gun.io might be worth a look.
Have you worked with Remote.com? If so, please leave a review below to help others with their decision.