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Access WP is a WordPress support company. They offer monthly plans so you can rest easy knowing their team is on hand should your WordPress site run into any problems.

They ensure all your plugins are up-to-date, your site is secure, your daily backups are working, and are available to handle unlimited small jobs, ranging from CSS style changes to fixing bugs.

About AccessWP

Access WP is one of the newer WP companies at the time of writing this, starting operations in 2017. The founder of the company is Anthony Tran and their headquarters are located in Southern California, with their support team also being US-based.

Their target customers are businesses and entrepreneurs with WordPress sites, but struggling to find the time or lacking the technical knowledge to keep up the maintenance on their sites.

Services

They offer such a long list of services, it’s easier to say that they are willing to tackle any WordPress related task. Even if you can’t find the specific task you want to be completed in their list of services, just send them an email with all the details and a member of their team will get back to you with an estimate on how long it will take.

Anthony told me, “Most of the common WordPress problems our clients face can be fixed within 30 minutes.”

When you first sign up they will ask for the login details to your site, test the connection between themselves and your site, then you can start submitting tasks right away.

How Access WP Works – Interview with the Founder

Virtual Assistant Assistant exclusive: Use this link for 20% off your first month of service!

Plans and Pricing

Access WP offer three different monthly plans, each plan is valid for one WordPress site.

  • Standard – $99/month – This plan includes unlimited* small jobs, 24/7 email support, and uptime monitoring.
  • Premiere – $149/month – This plan includes all the services in the Standard plan, along with WordPress updates, plugin updates, backups and restore, malware virus removal, and security protection.
  • VIP – $199/month – This plan includes all the services in the Premiere plan, along with the ability to submit 3 jobs at a time and web hosting.

Virtual Assistant Assistant exclusive: Use this link for 20% off your first month of service!

*Their unlimited jobs service is restricted to submitting one job at a time. Access WP say they will usually complete a job within a couple of hours, so you can expect to submit and resolve 4-5 jobs per business hours on any given day.

If you don’t have that much work, don’t sweat it. This service is more like an outsourced IT department to help you troubleshoot issues as they arise.

All their plans come with a 30-day money back guarantee. So, if you’re not satisfied for any reason you can contact one of their customer support reps and ask for a refund.

Access WP Alternatives

A couple other WordPress support and maintenance companies worth checking out are WP Fix It and Zen WP.

If you have just the odd job that needs fixing and don’t want to commit to a monthly plan, WP Fix It give you the option to fix any WordPress related task for a flat fee of $39.

Zen WP offers both monthly support plans and one-off jobs. Their starter plan is slightly less expensive than Access WP and similarly has no ongoing commitment.

Your Turn

Have you worked with Access WP? If so, please leave a review below to help others with their decision.

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