SmartPA is a UK-based virtual assistant company specializing in providing virtual assistants to businesses of all sizes all over the world.
SmartPA is headquartered in Edinburgh, Scotland, and their accredited assistants work remotely across the UK, with hubs across the world in South Africa, Malaysia, and Uganda to help deliver fair wages across disadvantaged communities.
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About SmartPA
SmartPA started operations in 2008 and is based in Edinburgh, Scotland, UK.
Despite being based in the UK, SmartPA works with entrepreneurs and businesses of all sizes from all over the world. They’re flexible regarding business hours as their virtual assistants span across 15 countries, with teams based in the USA, Japan and Malta. So, don’t let the time difference stop you from reaching out.
When you sign up for your chosen package, whether that be a one-off project or a monthly package, a member of SmartPA’s team will be in contact to discuss your requirements.
After getting a clear picture of what you require from an assistant, SmartPA will assign you a team of accredited assistants from their extensive pool of talent that will be best suited to your needs.
Every SmartPA assistant goes through an eight-week training and accreditation program, that ensures they meet SmartPA’s high standards and are equipped to carry out the tasks expected of them from clients.
Regarding how they see the VA-client relationship, SmartPA told me, “We pride ourselves on transforming our clients for the better. Helping them to grow and making them more resilient to pressure and change, while allowing our clients to focus on what drives revenue and performance in their organization.”
How SmartPA Works
To get started working with SmartPA you can simply choose one of their monthly plans, or book a call to discuss your requirements.
You can either call their Client Engagement Team on 0330 202 1110, book a call here, or drop them a message here and they’ll call you. During this call, a member of their Client Engagement Team will establish how they can best help you.
SmartPA will then utilize their large network of accredited virtual assistants to find the best-suited support, and send you their details for review. If you’re happy with your assistant, you can begin your onboarding and get started right away.
You’ll also receive weekly reports detailing everything your assistant has been working on and how many hours they used.
Meet your SmartPA today:
SmartPA Services
SmartPA’s virtual assistants are CPD accredited and prepared to handle any business tasks that can be completed remotely.
They do say that they specialize in administrative and back-office support. But their VAs are willing to take on any task that will support your business and free up time for you to focus on core activities and revenue-driving tasks.
To give you a better idea, they list the following services they commonly supply:
- Diary and Email Management
- Bookkeeping
- Document Production
- Transcription and Typing
- Data Entry
- Travel Management
- CRM Management
- Research
- Personal Support
- Social Media Marketing
- Email Marketing
SmartPA Plans and Pricing
SmartPA currently has 5 monthly pricing plans. Hourly rates range from approx. (allowing for exchange rate) $31/hr if you purchase their Premium + plan, to $39/hr for their smallest plan. Corporate package pricing is tailored on request.
A complete list of their prices at the time of publishing was:
- Professional – £300/mo for 10 hours (approx $390 or $39/hr)
- Professional + – £540/mo for 20 hours (approx $700 or $35/hr)
- Premium – £780/mo for 30 hours (approx $1,010 or $33.50/hr)
- Premium + – £1,080/mo for 45 hours (approx $1,400 or $31/hr)
- Corporate – Pricing on request
SmartPA offers custom plans if your requirements do not fit with any of their set monthly plans. These packages are also scalable, so you can flex your package up and down as your business requirements change.
SmartPA Alternatives
For alternative UK-based companies, we recommend checking out Time ETC, highly-rated with a similar business model and hourly rates.
If you’re based in the US and would prefer to work with US-based assistants, Time ETC also supplies US-based VAs. You can also check out ClearDesk, Boldly and BELAY, three more US-based companies with great feedback.
Your Turn
Have you worked with SmartPA? If so, please leave a review below to help others with their decision.