Overall Rating4.984.984.984.984.98
Quality of Work4.984.984.984.984.98
Communication4.974.974.974.974.97
Value4.964.964.964.964.96

Worldwide101 is an international premium virtual assistant company with clients and assistants in North America and Europe.

Founded in 2009, Worldwide101 supports demanding founders and executives by providing skilled virtual assistants that can take on responsibility, and represent the founder and their business.

About Worldwide101

worldwide101 review

Founder of Worldwide101, Sandra Lewis, explained, “Our approach is very personalized, carefully matching team members with clients based on skills and personality. The team member assigned learns the client’s business and becomes an integral part of their operations.”

She added that Worldwide101 offers a variety of skills under one virtual roof. “We’ve listened carefully to clients over the years and assembled a team with the variety of skills that clients need as they grow. Why should a client have to find an assistant, and then find a web developer, and then find a bookkeeper?”

The service is built for established companies that are at the ceiling of their capacity, and aims to relieve the talent burden as well as the recruiting burden.

“The time it takes to find competent, reliable people when you are already full-on is prohibitive,” Sandra told me. “Instead, with Worldwide101 clients have immediate access to a team of tried and tested professionals with all the skills they need, when they need them.”

Overview with the Founder

Services

Worldwide101’s vision is to be the “go-to-company” for reliable, quality virtual support of all kinds.

Many of their clients originally sign on for admin support, marketing help, or customer service, but the company also specializes in providing businesses with multilingual support with native speakers (French, German, Dutch, Spanish, Italian, etc.).

Here’s a list of the common services offered by Worldwide101:

  • C-level executive assistance
  • Marketing and social media management
  • Project management
  • Content writing and editing
  • Bookkeeping
  • Customer service
  • Bilingual customer service and admin

It’s a relief for many clients to know they have a trusted and responsive company they can call on for web development, design, project management, bookkeeping, etc.

How it Works

Worldwide101 has a simple premise. They only recruit people that are passionate about doing a good job, and passionate about working from home– people that share the belief in going the extra mile in order to retain that privilege.

That, and every VA they hire has a minimum of 7 years of executive assistant experience!

Sandra explained: “We recruit people that have an innate sense of service, and we find that the motivation of continuing to work virtually from home, translates into team members that shine. At Worldwide101 ‘your success is our success’ is not a cliché. It’s true and we live by it. Worldwide101 has the capacity to grow with your business, and respond to fluctuations in your staffing needs.”

All clients have a dedicated team member assigned to them (typically for admin support, customer service, marketing, or project management), as well as access to a broader team when additional services are needed such as web development, design, bookkeeping etc.

The company also trains a backup VA in case of illness, etc. This ensures continuity and provides a level of care and reliability for customers.

VA Company Comparison Chart

Worldwide101 Time Etc BELAY Zirtual
Customer Rating
Established 2009 2007 2010 2010
Hourly Rate $37-43 $22-26 $37-43 $28-33
Minimum Package $430 for 10 hours $78 for 3 hours 20 hours a month $398 for 12 hours
Dedicated Assistant
Minimum VA Experience 7 years 2 years 5 years 1 year
Team Access *
Rollover Hours
Free Trial
Learn More Learn More Learn More Learn More

*Specialist services are available for an additional charge.

(In this article, Worldwide101 explains why they’ve chosen not to offer rollover hours or a free trial.)

Clients

The clientele of Worldwide 101 is generally more business-focused, although support is offered to individuals that need an ongoing assistant or need support for a ‘more involved’ project. For example, the company often works with people who are relocating to another country and need support with research and making complex arrangements in another language.

The average customer signs on for around 15-20 hours a week, but a wide range of customizable options are available.

One thing I found interesting was that many clients turn to Worldwide after a less-than-ideal experience with a lower cost VA service to see if a premium executive assistant can make a difference. If you’ve tried outsourcing overseas before and weren’t happy with the results, perhaps its time to try a higher-end service.

Worldwide101 Client Case Study

 

Plans and Pricing

In terms of pricing, Worldwide101 has package rates for admin services, and hourly rates for more specialized services such as development and design.

Packages start at $43 per hour, while discounts may be available for long-term engagements.

worldwide101 pricing 2016

And again, per Sandra, the 3 areas that set Worldwide101 apart from the competition:

1. Our People.

Reliability and quality are EVERYTHING.

We recruit people that have an outstanding professional background and a great attitude – people that have made the transition from a corporate career to working from home, and who bring a wealth of training and experience with them.

Clients get the best of both worlds – a team member with extensive experience, available to them when they need it.

2. A Personal Service.

We really get to know our clients and assign an assistant that will be a perfect match. We stay attuned to clients needs so that we can grow with them, and are flexible enough to adjust as needed.

Need a service that we don’t currently offer? No problem, we’ll add it for you.

3. A Hybrid Model.

Many providers offer either a team-based service, or a dedicated service. We offer a hybrid model where clients can have a dedicated assistant and take advantage of an extended team for additional services.

Worldwide101 Alternatives

For European (UK) assistants or US-based support, check out Time Etc, a well-rated alternative that operates on a similar model with slightly lower rates.

If you have a specific skillset in mind, you might consider posting the job on Upwork and seeing what comes back. I like to cast a wide net and compare candidates in interviews to see who might be the best fit.

Your Turn

Have you worked with Worldwide101? If so, please take a moment to share a quick review of your experience below to help others with their decision.

110 Reviews

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    I have been working with Worldwide101 for the past year, and the service has been great. I have enjoyed working with my virtual assistant Cynthia who has done a fantastic job for us. Highly recommended!

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    We have been working with Worldwide101 for more than a year now and we are so happy with the service that I recently wrote a whole article about the immense benefits of working with a premium virtual assistant – someone you can trust and someone who is fully integrated into your business. I cannot overstate the value of freeing my headspace to focus on initiatives that help us stay ahead of the competition.

    As I mentioned in our article – Worldwide101 didn’t ask us to write about their service. We use them, we love them and so we are sharing our experience of working with them!

    Here is the link if you are interested https://www.linkedin.com/pulse/its-time-re-think-virtual-assistance-tyler-newkirk

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    I have used Worldwide101 for 3 years now and always found the team reliable and a pleasure to work with. My assistant, Ellen, is professional, bright, kind and able to get things done effectively. I have never experienced this level of VA quality with other companies. Thank you for all your help!

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    Working with a Worldwide101 assistant has literally changed my life. Before I could never really get above the weeds to get a top-down strategic look at things. But now with Sara’s help, I am calmer, more efficient, and able to strategically organize my days and weeks so that I’m getting the most impact for my time. Highly recommended!

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    My Worldwide101 virtual assistant Carin is diligent, competent, and proactive. She takes the pain out of organizational tasks, over delivers on projects, and provides helpful feedback when appropriate. Great service – highly recommended!

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    Really great experience working with Katie and the Worldwide101 team. Katie has been phenomenal to work with for help on schedule and meeting support, research, photo editing, and general coordination. Highly recommended to anyone looking to regain their sanity!
    -Bart Schachter – Tech executive, San Francisco

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    I am so appreciative of what our Worldwide101 virtual assistant Jenn has been doing for our company. We have been going through a substantial growth phase. With Jenn’s help, we were able to make the transition and come out the other side stronger and much more capable then we could have done without her assistance. She has become a very valuable resource that we count on everyday. What better testimonial can you hear than that? Thanks for everything!

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    I’m a super happy and satisfied client 😉 My virtual assistant’s help is transformative! Amongst many other things, Carin recently organized our team retreat and it was a smash hit! It was a wonderful not having to sweat the details because I knew she had them covered. Everything was perfectly handled. I am so glad I found Worldwide101.

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    My team and I have so much gratitude for both of our Worldwide101 virtual assistants – Jenny and Jill. We truly feel that they are part of our company and journey and they have done great work to help make our company better every day. Worldwide101 does great diligence in connecting talented folks like Jenny and Jill with individuals and businesses such as myself and Alinea. I couldn’t recommend them highly enough!

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    Worldwide101 made it very easy to connect with a professional VA with the skills we need. They care about their clients and live up to their high standards. I appreciate that I can continue to use all of the tools we were using before. And I’m always looking forward to the weekly check-in for a short chat with our virtual assistant! 🙂

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    Our Worldwide101 VA is an absolutely joy to work with. We Skype with her weekly to go over our books. She is always on top of things, keeps us on track and is just a genuinely lovely person. We are very grateful that we found her!

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    I’ve always been one of those people who feel I can solve or do any task without bothering those around me, but I came to a breaking point and needed some help. I reached out to Worldwide101 for a discussion about a personal assistant for myself and someone who may be able to help those around me who require my guidance sooner than later. I was personally paired with Stephanie, and she has done wonders to help in all aspects of my business from travel arrangements, accounting/bookkeeping, and personal needs. The process was extremely personalized and easy, and required little on-boarding on my behalf. I know that there are still areas that she will be able to help me with, but I am learning to let go a little bit more with each passing day! Highly recommended!

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    We originally reached out to Worldwide101 for some basic administrative assistance – and quickly learned the much greater value of their premium team. We have now 4 Worldwide101 team members who support various aspects of our work. Worldwide101 has been a perfect fit for NFF’s fast-paced work and entrepreneurial, responsive culture.

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    It has been a VERY productive year with my virtual assistant, Collette. She is an integral part of my team and I am very, very, very pleased! I tell everyone I can that I have “cracked the code” on hiring a virtual assistant – and it is Worldwide101!

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    Worldwide101 has been supporting my company for the past year with both personal and business related tasks. My executive virtual assistant is an integral part of my team and I rely on her for everything to do with travel planning, email management, scheduling and research. I couldn’t be happier with the service and I have already referred friends and colleagues who report the same!

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    It’s been the most fantastic thing to have found Worldwide101 this year and, most importantly, to be able to work with Claire. Everything about her work ethic, intelligent approach to every problem, the technical side of her work in terms of writing with clarity, care and fairness to my customers is just amazing. I am so grateful for this service and the existence of Claire!

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    Worldwide101 has been everything that we thought it would be. The follow through has been exceptional. Christina is an incredible asset to our team with her expertise in project management as well as her writing ability. Together we have successfully created incredible content in a far more efficient and timely manner. Becky has also become and integral part of our marketing team, supporting us in all facets of our marketing needs. Her willingness to jump in and tackle new software and projects recently, is refreshing. We would not be able to tackle the tasks of marketing without her. Thank you!

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    I have beyond impressed my virtual assistant Katie. She is highly professional and skilled and takes a proactive approach to helping with any and every aspect of my business. She has very helpful suggestions and insights and even though it’s been a few months, I feel like I have been working with her for years! The additional support team of Worldwide101 consistently check in to see how else they can help. I am extremely happy working with my choice!

    Let me know if you need anything else!

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    I would like to share my experience of working with Worldwide101. Yesterday one of my clients mentioned an interaction he had with my premium virtual assistant AnnMarie last week. He tried to reach me directly and was unable so he called the office number and spoke with AnnMarie. I asked him how it went and he said, “Easy. She scheduled a phone call for me with you and I was done. I was off the phone in a minute. She’s great.” For a business owner, having someone that can represent me in a professional manner is gold.

    AnnMarie continues to be an asset. She projects a professional image and is very efficient and effective with the work she does. I’m glad I decided to work with Worldwide101. Thank you!

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    Our virtual assistant Jenny is fantastic and so wonderful to work with. She has offered great suggestions and ideas for processes, and I am very excited for the future and long term partnership. Thanks for the great match.

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    My experience working with Katie has been wonderful. She knows how to do everything I need to get done, is very professional, prompt and communicative and the quality of her work is outstanding. Worldwide101 matched me up with the perfect assistant for my needs, which is quite impressive and for which I’m very grateful.

    I have had some negative experiences with virtual assistants through other services and the difference between those and Worldwide101 is just incredible. I can focus on my work during the day and be completely confident that Katie is going to rock whatever it is I’m asking her for, which is a big relief.

    I only have one regret – that I didn’t find the service sooner!

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    My Worldwide101 virtual assistant Cynthia has been helping me juggle 30 balls at once. She’s helped plan and arrange a global conference tour for me (by end of 2016, I will have spoken at eleven countries across four continents), and has enabled me to rent my homes out through Airbnb when I’m not physically there. I’m in serious trouble if she ever decides that she wants to do something else, haha! Thanks for the great service.

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    Working with Worldwide101 has been an excellent experience. From the moment I spoke with Sandra so she could better understand our needs, to the interview with our virtual assistant, the process was smooth and swift. Our multi-talented assistant has helped us with numerous tasks including scheduling, research, proof reading, planning, among others. She constantly followed up with things that needed attention, and always took initiative to touch base before being asked to. Worldwide101 is truly a service company!

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    My virtual assistant Danielle is awesome in every aspect, she is always available when I need her to implement tasks, and always willing to learn new things to support my business – I simply can’t say enough great things about her! Thanks guys.

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    Our Worldwide101 virtual assistant has been absolutely awesome to myself and my company. She is a real life wonder woman, and has done a great job of integrating herself into our little southern team. Thank you for creating such a great service!

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    I have enjoyed working with Joelle for the last several months. I found her to be always on top of my various requests, checking in with me regularly to see what else needed to be done. It was extremely helpful that she is bilingual and thus was able to respond to my needs both in French and English. I would recommend using Worldwide101 to anyone looking for a high level virtual personal assistant.

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    I. Am. So. Delighted. Claire is a dream to work with. She is insightful, kind to my customers, has a wonderful email tone, great ideas and I feel that we have an honest, open and effective partnership. I’ve rarely worked with someone who does their job to such high standards so consistently. Thanks to Worldwide101 for having such high standards regarding the people they choose.

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    The most valuable service Worldwide101 offers is peace of mind. Through the entire process, I felt that the services provided were worth their value. My virtual assistant is superb, and her attention to detail is above and beyond what I ever expected. I am so happy with my experience, and I would recommend Worldwide101 to anyone.

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    Being a solopreneur is a tough road. You’re simultaneously every company department, all while trying to keep focused on doing the thing you love. Having Stacey has part of my team has helped to relieve daily tasks allowing me to focus on clients and projects. What I liked the most about Worldwide101 over all the other VA companies I vetted, was that I could choose and decide the virtual assistant who would join my team. That was very important to me. While Worldwide101 was the 4th company I went with, it was the only one I stuck with.

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    Working with Worldwide101 has been a great experience. I would recommend the company to anyone looking for valuable support!

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    Our Worldwide101 assistant Jen is attentive, reliable, and detailed oriented. I can rest assured that any task given will be done professionally and on time, freeing my team and myself to focus on what we do best.

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    Worldwide101 provides us with a great service that we are able to tailor according to our needs. Our Virtual Assistant, Prudence, is very committed and has integrated rapidly into our working culture.
    It is a pleasure to work with her! Opting for Worldwide101 has been a great time saving decision for our business!

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    Working with the Worldwide101 team provides us with competence and flexibility to achieve our short term and mid-term objectives. Working with Worldwide101 has provided more than just manpower – every one of their professionals is selected, and supported to help your company grow, and evolve.

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    When I first contacted Worldwide101, I couldn’t even really say exactly what I needed help with. I just knew I needed help fast! I was drowning in a sea of new software and platforms that I had never used before, all while trying to write an online course (also, something I had never done before). Thankfully, I was matched up with a VA who might be part magic. Erin has quickly made it onto my (short) list of people that I can’t live without. Not only does she just make everything work in my business (seriously, the gal makes the most complicated tech stuff happen with such ease), but she has also been a great sounding board when I’m not sure which direction to go. Erin has become a true team member and the ONLY downside is that we live 3000 miles away from each other. I can’t wait for the day when we can celebrate with a glass of champagne IN PERSON!

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    As a small business owner who works alone, my Worldwide101 assistant is an essential part of my team. She is not only productive, she is proactive, taking care of tasks without needing micromanaging from me – stuff just gets done. Her cheerful good work frees me up to focus on the things that matter. In addition, Sandra and everybody else on the team are responsive and customer-centric. Bottom line: Worldwide101 makes my life easier! I highly recommend them.

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    Worldwide101 has helped me and my business get to the next level. Either it be bookkeeping, administrative, or marketing support, a collection of Worldwide101’s professionals gave me the freedom to expand my business. I would recommend Virtual Assistants to any growing business, and would suggest Worldwide101 as a great partner in your efforts.

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    I am quite thrilled to have signed up with Worldwide101 and my virtual assistant Jo is amazing. She is using the time well to handle all the research projects I provided and she is providing terrific value for me as I get myself out from under way too many projects. She is really great at reaching out to check on me as she completes each item. I have actually implemented some items from her research and these are items that have been on my todo list for quite some time. I cannot wait to be able to actually hand off some of my day to day functions as I move forward. Jo has been absolutely amazing.

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    I’ve been working with Worldwide101 and Sandra’s team for a couple of years now. I’ve been absolutely delighted with my Virtual Assistant. She has been a huge help to me in terms of my marketing efforts at The Pajama Company. Becky has elevated our social media presence on Twitter, Pinterest, Instagram and Facebook. She has created original pins and outstanding blog content. I’m very happy to work with Sandra and her Worldwide101 team.

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    “To help others amazingly” – is the motto of my company. Not a large company, just me. So 4 months ago it (finally) became clear I needed to delegate a lot of my administrative tasks. It was hard to help others with full energy as a coach and trainer when I spent 2-3 days a month doing receipts, booking flights, hotels and taxis.

    It was a positive experience starting up with Sandra and her team at Worldwide101. They tried to align with my needs and Lucy, my virtual assistant, has been a great help in gradually doing more and more tasks. There was some effort up front describing my process – but well spent. We took the time to understand each other, improve the quality of the existing process and then focus on the tasks that would reduce my time spent as fast as possible.

    The results so far prove to me it’s been worth the effort at the start. Saturdays are now off, I have an extra day of income-giving work a month and the option to work a second extra day or have an extra long weekend once a month. A different life and more energy ☺

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    I’ve been constantly impressed with my Worldwide101 virtual assistant, Tracy, and the quality of her work, and her ability to figure things out. I started working with Tracy to help relieve some of the constraints running a business had put on my time. I’m thoroughly impressed with Tracy’s ability to learn on the fly, and her ability to get things done, independently.

    I didn’t have time to babysit, or hold hands and walk her through tasks when she first started working with me…And Tracy didn’t need any of that. She can be compared to a race horse. Eager to work, ready to go, and amazing to watch once you say go! After assigning a task, I can sit back, and not worry about it, almost forgetting I’ve asked her to do it, until a beautifully crafted finished product arrives in my inbox. A true asset to my company.

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    The level of support I have received from the wonderful team at Worldwide101 has been incredible. My amazing assistant AnnMarie has been fantastic in every sense of the word. I can’t accurately describe just how helpful she has been. She has been crafting the most beautiful emails to send to clients, and it feels like she understood the energy of my company very quickly. I was hesitant about hiring a virtual assistant but I am so glad I did! It has given me the gift of time and is definitely a solid improvement to my business. Thank you AnnMarie, Sandra, and everyone at Worldwide101!

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    Having a dedicated VA has not only helped my company be more organized and efficient, it has also changed my life! As the owner of a growing business who previously had to “wear all the hats”, being able to assign large tasks to a trustworthy assistant has allowed me to gain back some personal balance. Not only is my VA amazing, but the entire team at Worldwide101 has been highly supportive in helping The Rare Orchid to grow!

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    I am a very busy successful business owner, and working with Worldwide101 has been awesome. My virtual assistant, Stacey, is professional, skilled and reliable. I appreciate that I got a chance to meet with Stacey before deciding to sign up with Worldwide101 and that she now provides personalized long term support, which means that I can count on her to understand my business, and to represent me to colleagues and customers. If you are looking for premium support, then get in touch with Worldwide101!

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    I had two failed hires of a traditional EA over the years and one reason it didn’t work was I don’t really need someone full time. I’ve been working with Andrea from Worldwide 101 for several months now and it’s working very well. Andrea does about 2 hours per day for me. I no longer do any scheduling and I’m no longer first responder on my emails. We have a 30 minute Skype call three or four times per week and go through the (minority) of my emails only I can deal with. Occasionally I throw Andrea a challenge such as ‘Please figure out how to get me to Malaga for a day and a half whereby I can have dinner with my (retired) parents, nine holes of golf with my dad the next morning and a quick lunch before the flight back to London – all for under £200.’ Things are happening that weren’t before because I wouldn’t get round to scheduling them. I have fuller and more productive weeks. Worldwide101 is a tight ship. I wouldn’t hesitate to recommend them to other busy entrepreneurs.

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    Over the years I have worked with many local and virtual staffing agencies both in the US and internationally. Without hesitation I can say that Worldwide101 has been the most professional, responsive and quality driven.

    Worldwide101’s success is derived from being as concerned about their VA team members’ wellbeing as they are about me as a customer. Sandra Lewis, Founder of Worldwide101, personally advocates for the mutual success of their Virtual Assistants and the Customer to create a powerful bond that frees everyone to achieve phenomenal results.

    Everyone needs a support team. I rely on Danielle and Kimberly. They rely on Sandra and the team at Worldwide101. Together we accomplish 10 times more than I could on my own.

    I would recommend Worldwide101 to my family, friends and colleagues… Actually, I already have!

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    Everything has been great with Worldwide101. We started with 10 hours a month and saw how much of an asset Cat became and upped ourselves to the 20 hours a month plan. Cat has been adaptable and a quick learner- you only have to tell her things once and you can trust she will carry it through. I have recommended Worldwide101 to anyone looking for an assistant and not yet ready for a full time hire. Worldwide101 is the perfect midway between full time employee and virtual assistant.

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    I am very happy with both of our virtual assistants. They are super responsible and intuitive to how things work in our business. In fact, they just get better and better and continue to impress me with their diligence. Thank you.

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    About a year ago, I wanted to grow my consulting business and add some additional services that required the need for a skilled marketing assistant. I had struggled mightily in the past to hire the right people for my company and was about to give up hiring anyone new until I came across Worldwide101. They had a very flexible pricing model and numerous highly skilled assistants to choose from. After hiring Nicole and Shari from Worldwide101, I can say that without a doubt, it was one of the best decisions I have made and has allowed us to continue to grow. Whether you are a small to medium sized business that needs to get some stuff off your plate, or a growing agency that needs to build a great team around you, I would highly recommend Worldwide101 for your virtual assistant needs.

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    Worldwide101 is hands-down the best VA service out there! I have now had 2 VAs with them, Anne-Lyse and Jennifer.

    I have a very particular set of needs for a VA- I need someone who is bilingual in French and English and familiar with both my home countries, the US and France. Worldwide101 is the only service able to help me in that regard, true to the name, worldwide.

    While this kind of highly-qualified service might otherwise mean a high price and/or high minimum number of hours, with Worldwide101 I am able to be on the lowest-tier, most affordable plan option that suits me as a young millennial with a limited budget (but having a VA has proven so valuable that I plan on upgrading as soon as possible!).

    Worldwide101 is also, in my experience, the only company that provides TRUE customer service with their VAs (I have tried TaskRabbit, FancyHands, etc). Where other services might do the bare minimum, Worldwide101 goes above and beyond. I had no idea how to onboard an assistant since my prior VA’s had just been for one-off quick tasks. Anne-Lyse went to great lengths to learn my workflows and style so that she could be most helpful. She was quick to understand, and had lots of good ideas and an excellent response time. Emma, my account manager, checks in regularly to make sure everything is going smoothly. Sandra, the company founder, and I keep regular communication also, and everyone is so kind. Any kind of confusion in communication is quickly resolved with a smile.

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    Worldwide 101 is a great option if you have the money to pay for the $40/hour dedicated assistant. Otherwise, it may not be the best option for a “solopreneur” or small company who is bootstrapping or just starting out.

    It will take you time to figure out the assistant’s strengths, for ex., my assistant’s turned out to be more design-related, rather than tech-or writing-related; also it’s in your best interest to set firm project milestones, deadlines and communication expectations.

    As far as communication with assistant goes, my advice is to stick to one method (Asana or Slack or Email or messaging) rather than introduce all sorts of bells and whistles which then makes an admin and ‘catching-up’ nightmare.

    While the management team is fantastic and very responsive and supportive, I did have some communication and turnaround time issues with my assistant (I was the on the 10-hour monthly plan). I felt the ball had been dropped on several occasions, or that projects were rushed at the last minute for completion before deadline.

    UPDATE January 2016:

    While I appreciate the many stellar reviews of Worldwide 101, I experienced inconsistencies, mostly around communication and turnaround times.

    In the beginning, the assistant definitely helped me get organized and introduced me to project organization tools like Asana.

    She also had a decent eye for design, and used services like Canva for social media posting. She was less familiar with Photoshop or CMS platforms like Squarespace or WordPress, for which I had to train her on my time.

    But most disconcerting was that as she got more comfortable in the role, she started slipping on deadlines. Posts that were supposed to be lined up at the beginning of the week fell to Tuesdays, and then Wednesdays; I began feeling a sense of laziness or being “too busy” on her part for my service (I had the 10 hour plan. Perhaps WW101 should monitor this–if a VA has a bigger commitment and no time for smaller clients then they should re-assign).

    I constantly felt like I was chasing my assistant for responses or follow-up for certain tasks. I shouldn’t have to do paying $400/month, and as a solopreneur at that.

    Finally the straw that broke everything was when the assistant just plain lied about getting back to me in response to—what else—but my request for status about a task.

    She claimed she replied days earlier, and even conjured up an email out of thin air; by then I’d had enough and cut her off my org.’s email, only to verify and discover no such message in her “sent” log; it was completely fabricated. I brought this up with Sandra (the owner) who was “baffled.” Guess what, Sandra, don’t be baffled; not everyone you hire is 100% honest about their dedication or work quality. Won’t use them again.

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    Worldwide101 is a fantastic and well-run organization. I had two virtual assistants through them – Ellen and Tracy. Both were fantastic – experienced, easy to work with, great attitudes and very helpful. Worldwide101 really knows how to select the right assistants and trains them properly so that they are ready to help you. I’ve found the plans quite flexible and the assistants do their best to make sure you use up all the time you have in the month. Sandra and the operations folks are always reaching out to make sure you are happy with the services.
    I would not hesitate to go to Worldwide101 again for another request or for ongoing help on something. If you are looking for a virtual assistant, definitely give them a try – you will not be disappointed.

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    My VA with Worldwide101 is perfect. I did a lot of research and even tried another company. As a business owner I needed a higher level VA than just someone who will google stuff for me. My VA has been awesome. Freed up a lot of my time, and is better at a lot of things than my own staff or even myself. HUGE time and money saver.

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    It’s been AMAZING working with my Worldwide101 Virtual Assistant, Erin. We get along famously and I seriously don’t know what I would do without her now! She’s super skillful with all things business related and I couldn’t be happier! Thanks so much for making such a great match!

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    Our firm is in fast-growth mode and needed a fast, reliable, expert assistant. We’ve tried many different services in the past, all with mixed results. We found Worldwide101 through numerous online mentions and made the call. They provided us with an expert business class assistant who had all the skills and experience we were looking for.

    The onboarding process was smooth, efficient and didn’t get in the way. We were literally doing productive work the first day of our contract. Our assistant, Erin, is highly skilled and asks all the right questions. Erin, Emma, Patty, and the entire team at Worldwide 101 have been wonderful to work with.

    If you need a skilled, reliable executive assistant then Worldwide101 should definitely be on your short list.

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    Having Claire as my Worldwide101 business class virtual assistant has been amazing. Over the past year, she has become a true asset to my business. Not only has she mastered her tasks, she takes joy in them — which allows me to focus on what I love to do.

    It has worked out so well that this summer I was able to disconnect digitally for the first time since I launched DailyOutfit! I took a month break, and forwarded my emails to Claire with full confidence that she would know which ones to handle, and how to handle them – and which ones to alert me about, or file to action when I returned.

    What a gift! I cannot thank Worldwide101 or Claire enough!

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    Worldwide 101 has been a lifesaver for us. For years, we’ve looked for a professional and consistent virtual assistant to help us with our customer service needs. It turns out that the woman they connected us with wasn’t just a customer service superstar, but she was also a technical godsend who’s been helping us with our website, blog, etc. She’s been a perfect addition to the team, and I’m thrilled to work with her every day.

    Sandra has a wonderful, reliable and talented team and I highly recommend every person I’ve worked with through Worldwide 101. They make everything easy from start to finish, and we couldn’t be more pleased with the results.

    We’ve recommended them to clients, and will be sticking with Worldwide 101 for the long term. Thank you, Sandra and team!

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    I am so happy with my Worldwide101 Business Class virtual assistant. We’re adjusting nicely to each other, and we’ve already been able to complete many projects together.

    Kirsten is a RockStar – she makes my life so much easier!! And this is just the beginning…I can’t wait to see what the future will bring!

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    Worldwide101 is a great service. All day I’ve been telling my friends that it’s a blessing in disguise that Zirtual shut down, and that they should work with them instead! Thanks for everything!

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    Working with Ellen and Worldwide101 has been a wonderful experience. So wonderful, I am not exaggerating when I call it life-changing. I had never worked with a virtual assistant before, and the benefits have been so numerous that I will never go back to doing everything myself.

    As a small business owner, I had been so caught up in the day-to-day tasks of my business that I had no time to focus on the big picture and give myself time for creativity or long-term planning. Having Ellen on board changed all that: one day I looked at my long to-do list and realized I didn’t have to be the person to complete all those things! All that mattered was that they get done, and that they get done well, and that’s what Ellen has done!

    The benefits of working with a virtual assistant have been so extreme that I have turned into what some might call a Worldwide101 evangelist. I’ve shared the site with my mastermind group, my clients, and anyone who’s shared with me their overwhelm at having too much on their plate.

    Thank you for all you do!

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    We are all very busy people, and the stress of our business or profession can really take the energy out of us. If you have little time, then having a VA is even more important. When you’re starting out though, getting a VA to work exactly like you need to can be a challenge.

    That’s what I found to be so valuable working with Worldwide101. They were able to assign someone to me with the exact skill sets I needed – fluent in Swiss German – and from day one my VA has been able to adapt to my working style and my needs. But not only that – I work with someone very productive, who thinks outside the box, asks the right questions and who anticipates what I need! When looking for a solution to an issue, she doesn’t ever give up. She’ll look for alternatives, propose ideas, and she always reports back with outcomes.

    Quite honestly, my current VA at Worldwide101 has been the best VA I have ever worked with. I truly don’t know what I would do without her. Thank you, Carmen!

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    I have been very happy with Worldwide101’s services. Over the past year their team has allowed me to focus on my most important priorities, which lead me to getting a truly amazing business opportunity. This would not have been possible without their help. I highly recommend!

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    We have been more than delighted to work with the Worldwide101 team. We have 3 wonderful virtual assistants working in different times zones to cover the US, Canada, Australia, and Europe – and each one is such a perfect fit for us! They exude the values in customer care that we hope to achieve at Porch Potty.

    One of our Worldwide101 VA has been so very valuable in helping us move forward, stay on track and grow our business. It is not always easy working with someone like me who is so focused on marketing and sales. I know that often emails and communication with me can be sporadic and, at times, cryptic. Alethea does wonderfully well in deciphering and squarely pegging exactly what I’m trying to communicate and then diligently taking action!

    I cannot say “thank you” enough to Worldwide101!

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    It has been extremely valuable to work with a VA from Worldwide101, who is an integral part of our team and brings business experience from previous corporate roles. I did not want someone to run personal errands or fill in expense forms, I needed someone to help us grow the business. My VA has helped build a new website, create a social media strategy, manage my appointments in the City and administer online IT systems. Michael Hyatt talks about the value of having a rockstar VA. If you actually want to find one, then Worldwide101 has VAs that belong in the Hall of Fame.

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    Worldwide101 is awesome. It’s truly a fantastic resource when you can’t get everything done or when you need some level of expertise. The team will work with you to assign the right virtual assistant based on your requirements. Mine is amazing and so talented. I HIGHLY recommend the service!

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    My virtual assistant Erin has been wonderful to work with. She has terrific work ethics, and is very easy to get along with. Thank you Erin for all your help!

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    My Worldwide101 Virtual Assistant is a total rockstar. I couldn’t be happier with our working relationship and all of my feedback about her is positive. Stephanie is awesome!

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    I’m so happy to have found Worldwide101, and have been utilizing their services for various projects for close to 2 years. Our VA, Emelyne, is always very attentive to our project needs and schedule, and does an amazing job communicating professionally on our behalf.

    Sandra provides a great service and I highly recommend Worldwide101.

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    With the help of Worldwide 101, I’ve been able to launch a business with a robust and great looking e-commerce site. The team is available to help with administrative requests, project management, and book-keeping. I am a huge fan.

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    I could not be happier with our choice to work with Worldwide101! I consistently received glowing remarks about our Worldwide101 representative from our customer base. The standard that Worldwide101 upholds is premium.

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    Worldwide 101 is a fantastic group of people, the service and the quality is difficult to match. I definitely recommend them for all your needs!

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    I was drowning in email and not doing a particularly good job of keeping up with all the demands on my time when I decided to hire a VA. I put out an RFP and got back a number of responses. I interviewed seven different firms and thought that Worldwide101 was the best. I have been very happy with my VA who listens to me, keeps up with my quirks and learns how I want to work even if it’s not her way. I recommend the service!

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    My Worldwide101 Virtual Assistant, Stephanie, is awesome. We treat her like a member of our team, and we really enjoy all the help that she provides.

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    Our Worldwide101 Virtual Assistant has been wonderful to work with! She got up to speed really quickly and gets things done for me really quickly. My clients are really happy and so am I!

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    Worldwide101 was very easy to work with, and met my company’s business needs at every opportunity. The virtual assistant we worked with was top notch and provided considerable value to my company. I would highly recommend Worldwide101 and will continue to use the service in the future.

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    I’m impressed and delighted with Worldwide101, and am happy to highly recommend their great service. They’ve consistently proven themselves to be helpful, intelligent, organised and thoughtful.

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    Things are beyond perfect with my new Worldwide101 Virtual Assistant, Trish. I am so very, very, very happy. The only issue is I can’t figure out how to go back in time and get Trish on board ten years ago!

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    If you’re looking for a virtual assistant, then Worldwide101 is the best company to contact. They are dedicated to top quality customer service and their approach to support their customers is truly unique. They don’t only have average VAs but only the best. Everyone I spoke to or got in contact with, has impeccable communication skills and an excellent attitude.

    I don’t remember how I heard about Worldwide101 but it was in December 2013. Back then I thought I could get away with cheaper, and I so I shopped around. I choose another VA company with a very disappointing experience. I didn’t even use all the hours that I had bought.

    Then I hired a freelancer on Elance, which was just ok.

    In the meantime I continued to read the regular newsletter from Worldwide101 with great tips for small business owners. And finally in October 2014 I signed up with Worldwide101, and I’m very satisfied with the choice.

    What I particularly appreciated was that you get to speak to your future assistant before you sign up, without any obligation. That gave me a very good feeling. Instead of being just assigned to a VA that might be a good fit. I got to speak to my assistant, and I was the judge if I perceived her as a good fit.

    I was looking for a native German speaking VA for content marketing and have been assigned to Carmen. She is very experienced and knowledgeable in marketing and branding. Carmen brings in great ideas and unconventional solutions. The collaboration is productive so that many goals have been reached.

    To sum it up: For me, it’s one of the best customer experience I’ve ever had. Everything you read on their website corresponds to the reality. No Marketing blabla .

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    I have two Worldwide101 Virtual Assistants and they are both awesome! One of them provides me with admin support, while the other provides design, and newsletter support. Just today Vicki did an amazing job getting my wife’s visa sorted out. You would not believe the hassle that is. But she has been amazing. And Kali? Wow, she has just produced the most awesome newsletter for me! She is excellent. Great team, thank you so much to Worldwide101 for the ongoing support!

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    As my business was growing I had a need that Worldwide 101 filled wonderfully. By having a dedicated resource for a set amount of hours for key administrative work, it freed up my time to focus on servicing my clients and business development. My assistant came up to speed quickly, was professional and immediately felt like part of the team. I’d recommend Worldwide to just about anyone.

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    I can’t recommend Worldwide 101 any higher. They have revolutionized my business. It has been the single best investment I have made over the past year. I have been able to focus on the highest leverage tasks and have a reliable partner in the process. The fact that they vet candidates and match them to your needs and personality is invaluable. When my primary VA went on vacation, someone stepped in seamlessly for three weeks. Very well organized and professional.

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    If you’ve ever longed for the person who can take all the crazy ideas in your head and organize them into a solid plan, then you need to talk to a business grade assistant at Worldwide101. For the last year, I’ve worked with a rock star virtual assistant who not only manages crucial pieces of my day to day business but also helps me take big ideas and break them down into step by step action plans. Because she’s so efficient, I’m freed up to focus on growing my business instead of working in it. My VA, Audrey, is smart and fun and a very professional representation of my company. Plus, she’s so efficient, she gets 40 hours of work done in 10. My business now runs smoothly because of her, and I couldn’t be happier with the results.

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    I highly recommend Worldwide 101! I started working with my VA about 6 months ago and it has been beyond amazing. I needed help in getting the online structures of my coaching business up and running as well as content creation and editing. My VA is knowledgeable, professional and does everything in a timely manner. I feel so supported and know whatever I need help with will be executed in a top-notch way!

    I also used Worldwide 101 for my website creation and love the work they did! I’m very glad I found this company.

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    I started using my VA from Worldwide 101 about 2 months ago and it has been the best decision I have ever made! They matched me up with a perfect match and we really had the same view on a lot of things. I started on a 20hr/month plan and this month we started doing a 60hr/month plan.

    I wasn’t sure how to integrate her but she did an amazing job of helping me learn what I can delegate. She really took the reins and developed some great systems and processes for us without giving me any extra work as we did a lot of this reorganizing.

    I look forward to being able to spend more time developing my business rather than buried in my emails and client conversations!

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    I checked out numerous VA shops before going with Worldwide101. I was looking for someone who could be client facing and represent my company be able to take high level direction and then go figure things out and get things done. Sandra matched me with a great VA and Erin has been exactly what I hoped for. She picked things up very fast, and I feel confident with her interacting with clients; she’s truly part of our team. She is very professional and very smart, which saves me a lot of time! I can briefly explain fairly complex tasks and she gets it quickly and gets it done. Sandra is great and super responsive. I highly recommend Worldwide 101.

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    With my brand consulting, speaking and author platforms, Some tasks took way too much of my time and were not where I needed to be spending that valuable time! I needed help creating valuable weekly content for my audience. I’d worked with various types of assistants, interns, etc and have always been frustrated with the quality of work. Worldwide 101 was a breath of fresh air. FINALLY, I’m able to pay for a service that delivers! They matched me to a VA that was perfectly suited to my needs, she’s quick, smart and able to figure out new tools and platforms even if she’s never used them before. Can’t recommend them highly enough and have referred several folks to them already.

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    I’ve used Worldwide 101 for over a year now to help with customer service and the results have been amazing. It’s freed up a lot of time for me to grow the business and the customers are happier with the knowledgeable responses.

    Highly recommend Worldwide 101 for your VA needs!

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    I looked into several VA companies before deciding on Worldwide 101; the decision was easy after Sandra perfectly matched/recommended a virtual assistant for us. We’ve recommended Worldwide 101 to all of our entrepreneur friends and can’t imagine life without our VA, Merritt. She’s quick and efficient, but also thoughtful and technical, always making our lives easier! She’s not just behind the scenes, but also client-facing — truly part of our team.

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    Worldwide101 was a fantastic choice for my small company. The assistant paired with us showed initiative worthy of a full time employee as she found ways to streamline the processes we handed to her. These people are quality.

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    Worldwide101 rock! This was my first time hiring a VA and they made the process as comfortable as it could possibly be. They matched me with an extremely competent VA who was scarily in tune with my industry. I thought the chances of finding a VA with experience in the creative industries was going to be tough, but Worldwide101 came through.

    I would recommend them for anyone who is looking for pretty advanced services rather than just the odd job. For example the content research and generation that I was assisted with was first class. This is not just an average VA company, this is how you get superb quality and service. Thanks legends!

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    I’ve been thrilled with the service I’ve received from Worldwide 101. From the very first time they contacted me (in response to a tweet about being exhausted from working 18+ hours per day), I could tell they were a different kind of Virtual Assistance agency. I had worked with VAs before, but I was always disappointed with the competency and churn.

    Worldwide 101 is different. They provided me with a highly competent Virtual Assistant who is there for the long run. Becky is truly a member of my team and has been incredibly valuable to helping me create online courses, marketing materials, and blog posts. I’ve recommended Worldwide 101 to many of my friends and colleagues, and I’ve only heard good things from the folks who go with them. If you’re looking for a highly competent assistant for the long run, Worldwide 101 is a great choice.

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    I am so glad I chose Worldwide101 for my VA needs and I love my VA Barbara. She is excellent! Aside from being experienced and prepared to work, she’s curious, ask great questions, and has high standards for her work and deliverables. We share a similar work ethic that makes it easy for me to ask for what I need and expect that it will get done . She represents Worldwide 101 very well.

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    I’ve only used Worldwide101 for a couple months and my assistant has already saved me tons of time and angst. I especially like the can-do attitude and clear communication. Other words that come to mind: professional, friendly, effective, creative, fiexible, and fast.

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    Absolutely amazing. High quality service. More value than I’m paying for. An assistant that’s genuinely passionate about what I do (what we do!) Not to mention speedy customer service from Worldwide 101. Stop reading this and message them!

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    I own dozens of website and keeping on top of it all is an enormous undertaking. I decided to hire some help, but hiring a virtual assistant is also a great deal of work. However, I was lucky enough to come across Sandra and the team at Worldwide 101 who made the process very quick and painless.

    I was up and running with a wonderful assistant only a few days after my initial inquiry with Worldwide 101, and the assistant they placed with me was a perfect fit. She never made the same mistake twice and was a quick and eager learner of my business processes. All of the tasks assigned were done promptly, and my assistant never disappeared on me, something I have heard is often a problem with hiring a VA.

    I highly recommend Worldwide 101, you won’t be disappointed with their services.

  1. After working in Investment banking for over a decade, my business partner & myself decided to go the start-up route. We used to have top notch quality support in banking so we looked up several virtual assistance companies that looked like could match our desired standard.

    Sandra @ Worldwide101 herself promptly got in touch after our initial enquiry and offered all the comfort we were looking for. She quickly sent some CV’s for us to review and eventually we went for Vicki, a senior virtual assistant who has plenty of experience at top notch professional services companies under her belt and therefore speaks our same language all around.

    Besides, if you need a logo, website or other potentially virtual services, WW101 can easily connect you through your VA with the relevant team member for that area of expertise.

    We cannot recommend Sandra and her team enough, they run a very well rounded-up team of virtual professionals. Best use for our start-up limited budget!

  2. After working with several VA companies overseas and having trouble getting any meaningful work done, Worldwide101 has really done a lot to change my opinion of the kind of work that you can delegate virtually.

    My assistant Barbara has helped tremendously from taking over all of our payroll and employee record filing to intensive administrative work such as supplier invoicing. I have complete confidence in her abilities to perform sensitive work completely and accurately (and even catching a few of my mistakes along the way).

    The single biggest benefit is the peace of mind of having someone else watch over my business when I’m not. From ensuring our orders are placed promptly, to managing supplier payments, the extra set of eyes has been invaluable.

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    I’ve been working with Worldwide for several months now and they are awesome! Finding a good VA is gold, and I love mine – totally on the ball, professional, gets me/my brand, works really quickly, gets me what I need at lightening speed…I have nothing but good things to say. And Sandra is super helpful also, helping me keep tabs on how much time I’ve signed up for etc. Totally recommend them.

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    Our company has started working with Worldwide 101 since the beginning of this year to do all our customer service for each country, and they have been absolutely AMAZING! Very professional, always on time, knowledgable etc… but most importantly, the team of people we work with are all lovely! We highly RECOMMEND working with Worldwide101.

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    I have been working with worldwide101 for a week. It was an easy process to have them choose my VA- and she is great! I chose the company because they are flexible and I could have the same VA all the time. I wanted someone in North America. Their rates are pretty middle of the road, comparatively. I like that Merritt is so quick and wants to make my life easier. She wants me to have more time and wants to keep me organized. I’m happy!

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    Since working with Worldwide101 for the past year, I have found their group very professional. The graphic work they do for me has helped us “wow” our customers and inevitably landed us more business. Their work is always performed in the time promised, and I would recommend them to anyone looking for professional assistance.

    Dan Farr
    Director of Website Development
    funeralOne, LLC.

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    I have been a client of Worldwide 101 for 1.5 years now and they have always provided top notch long term VA’s that help me (read: do everything) run my businesses.

    As an entrepreneur, I was always running a one man show. Once my VA entered the situation I was able to grow all of my companies and focus on new ideas and concepts while trusting that the VA was holding down the fort.

    Feel free to reach out for a personal referral (link is in name).

    I highly recommend Worldwide 101 and can tell you from experience that they are the best!

    Greg B.

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    Our company has used Worldwide101 for the past 6 months, and we have had an amazing experience all around! Sandra and her team are all great and a pleasure to work with!

    If you are looking for a short-term or a long-term solution, Worldwide101 is a great for both- as we have used both options at various times!

    You can’t go wrong with Worldwide101!

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    I’ve been employing the services of worldwide 101 for several months now and they make my crazy workload actually manageable..

    While I tend to do all of my customer service myself (as I am a control freak) on the occasions that they have stepped in to assist customers (they mostly do admin work for me) I have found the manner and upbeat attitude of the staff to be at least as good as I can do..! Kind of scary, they might make me obsolete so I can concentrate on the really important things for my site rather than the day to day grind..

    Anyway, to sum up – I’m totally satisfied with their work and will be expanding my use of their services over the coming months! 5 stars and two thumbs up for Worldwide 101!

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    Worldwide 101 is fantastic! They have anything you’ll possibly need and more.
    Their team don’t just “do” your tasks. They help and advice you to do it the right way which is priceless.
    Yes, they are a little on the pricier side BUT they worth every single dollar and since they do it right the first time and you don’t have to go back and redo everything, you’ll end up saving money!

    Very, very happy with the service and DO NOT recommend them so I can keep them all to myself! lol

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    When I launched my company Worldwide101 was immediately able to jump in and provide outstanding support to our customers. They played a critical role in our early stages of growth. They were response, professional, curious and truly cared about the customers experience.

    I highly recommend them!

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    Worldwide101 has been running my backoffice for more than a year. They help me deal with all things customer related, emails, orders, returns, calls. Couldn’t run my business without them.

  3. Worldwide has been amazing! I wanted to create a new look for a new program and they created all new logos, images, buttons and other great things for me to use to uplevel my brand. I am so thrilled and have used many other designers over the year but am ultra impressed with their creativity, and love the fast turn around too. I would highly recommend them for any job you have.

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    I have nothing but good stuff to say about Worldwide101. Sandra is amazing at what she does – she has a knack for finding the right VA for your needs and will go to any lengths to find the right person for the job! She’s kind of like an awesome VA Matchmaker 😉

    As for the VAs, the candidates I interviewed were all great that I actually had a tough time deciding who to go with. I definitely got the impression that Sandra recruits talented and hard-working professionals you’d enjoy to work with. My assistant has been such a tremendous help so far – excellent communication and organizational skills.

    I highly recommend you get in touch with Sandra and consider using her team if you’re looking for a VA.

    • 55555
    • 55555
    • 55555
    • 55555

    In a pinch WORLDWIDE 101 came through for me with some amazing photoshop work that was needed for my web site, my catalog and my line sheets! Great communication and quick service. I highly recommend and will definitely utilize there services again.

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