AVirtual is a virtual assistant company based in Cape Town, South Africa. The company has been in business since 2014 and targets customers in the UK.
The company was founded by a UK based entrepreneur with years of experience in customer service based businesses. AVirtual.co.uk started in South Africa to offer the same standard of virtual assistant as found in the UK, but at a more affordable price.
Most of the company’s virtual assistants are based in their offices in Cape Town, with some being located in offices nearby. They have a mix of full and part-time VAs, and the advantage of their virtual assistants being located in their offices allows them to have IT and management infrastructure in place.
The company supplies dedicated virtual assistants to UK businesses and individuals. Most of their assistants have lived or worked in London and have a good understanding of UK business practice. South Africa is only a 1-2 hour time zone difference between the UK depending on the time of year.
Their target customers range from SME’s, start-ups, to FTSE 100 clients. If you have tasks you want to outsource, no matter how large or small, AVirtual have assistants ready to pick up that task.
If you sign up with AVirtual you will be assigned a dedicated VA, and you will always have a backup assistant available should your assistant not be able to meet their commitments. You will also be matched with an assistant with the best matched skillset to your requirements.
AVirtual’s virtual assistants can handle a wide variety of tasks you send their way, including:
- Personal assistance
- Calendar management
- Telephone support
- Sales support
- Content production
- Human resources
- Graphic design
- And more
How it works is you’re assigned a dedicated PA, but they work on a “buddy system” so you have a backup in case of illness or holiday. The PAs also work in teams of 4 called “pods,” where you can tap into a variety of skillsets if you need additional or specialized help on a particular project.
Plans and Pricing
AVirtual has 5 payment plans; Core, Plus, Pro, Enterprise, and Full Time.
Core Plan – £165/month (£16.5/hr) – This plan includes a dedicated virtual assistant, 10 hours of assistant time, branded email, and email and phone support.
Plus Plan – £325/month (£16.25/hr) – This plan includes all the services in the Starter Plan with a total of 20 hours of time.
Pro Plan – £625/month (£15.63/hr) – This plan includes all the services in the Business Plan with a total of 40 hours.
Enterprise Plan – £1135/month (£14.19/hr) – This plan includes all the services in the Professional Plan with a total of 80 hours.
Full Time Plan – £1995/month (£12.47/hr) – Your own dedicated full-time assistant available between 7am and 5pm.
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These rates allow you to take advantage of the lower cost of living in South Africa while still having a PA who speaks English as a first language and operates very close to your time zone.
As you can see from the hourly rates the best value is in the Enterprise plan. There is also a 5 hour free trial available, this is a great way to sample their services before committing to a plan and will help with your decision.
If you are looking for British virtual assistants then I recommend checking out Time ETC and Worldwide 101 for two of the highest rated companies. Both of these companies use UK staff so their prices are a little higher (think double) to reflect this.
Have you worked with AVirtual? If so, please leave a review below to help others with their decision.