AVirtual is a virtual assistant company based in Cape Town, South Africa. The company has been in business since 2014 and targets customers in the UK.
The company was founded by a UK based entrepreneur with years of experience in customer service based businesses. AVirtual.co.uk started in South Africa to offer the same standard of virtual assistant as found in the UK, but at a more affordable price.
Most of the company’s virtual assistants are based in their offices in Cape Town, with some being located in offices nearby. They have a mix of full and part-time VAs, and the advantage of their virtual assistants being located in their offices allows them to have IT and management infrastructure in place.
The company supplies dedicated virtual assistants to UK businesses and individuals. Most of their assistants have lived or worked in London and have a good understanding of UK business practice. South Africa is only a 1-2 hour time zone difference between the UK depending on the time of year.
Their target customers range from SME’s, start-ups, to FTSE 100 clients. If you have tasks you want to outsource, no matter how large or small, AVirtual have assistants ready to pick up that task.
If you sign up with AVirtual you will be assigned a dedicated VA, and you will always have a backup assistant available should your assistant not be able to meet their commitments. You will also be matched with an assistant with the best matched skillset to your requirements.
AVirtual’s virtual assistants can handle a wide variety of tasks you send their way, including:
- Personal assistance
- Calendar management
- Telephone support
- Sales support
- Content production
- Human resources
- Graphic design
- And more
How it works is you’re assigned a dedicated PA, but they work on a “buddy system” so you have a backup in case of illness or holiday. The PAs also work in teams of 4 called “pods,” where you can tap into a variety of skillsets if you need additional or specialized help on a particular project.
Plans and Pricing
AVirtual has 5 payment plans; Core, Plus, Pro, Enterprise, and Full Time.
Core Plan – £165/month (£16.5/hr) – This plan includes a dedicated virtual assistant, 10 hours of assistant time, branded email, and email and phone support.
Plus Plan – £325/month (£16.25/hr) – This plan includes all the services in the Starter Plan with a total of 20 hours of time.
Pro Plan – £625/month (£15.63/hr) – This plan includes all the services in the Business Plan with a total of 40 hours.
Enterprise Plan – £1135/month (£14.19/hr) – This plan includes all the services in the Professional Plan with a total of 80 hours.
Full Time Plan – £1995/month (£12.47/hr) – Your own dedicated full-time assistant available between 7am and 5pm.
VirtualAssistantAssistant Exclusive: Mention referral code VAA for £25 off your first month!
These rates allow you to take advantage of the lower cost of living in South Africa while still having a PA who speaks English as a first language and operates very close to your time zone.
As you can see from the hourly rates the best value is in the Enterprise plan. There is also a 5 hour free trial available, this is a great way to sample their services before committing to a plan and will help with your decision.
If you are looking for British virtual assistants then I recommend checking out Time ETC and Worldwide 101 for two of the highest rated companies. Both of these companies use UK staff so their prices are a little higher (think double) to reflect this.
Have you worked with AVirtual? If so, please leave a review below to help others with their decision.
Amazing Virtual Assistant service! I started with the 5-hour trial and was in love. Carrie is such an amazing person, I like to think we’re more than co-workers now. She has saved me hundreds of hours and allowed me to focus on raising my kids.
I have never used a PA before and was not sure I needed one but I was surprised by how efficient they were and in fact how much I could delegate once I trusted my PA, Monya. I have now passed over not only my personal tasks such as flight and calender management but also some core business tasks such as customer service. I am also about to add another 10 hours to my package to take advantage of their social media experts. As such I would highly recommend them to anyone
I have worked with AVirtual for over 12 months now and find them to be an extremely reliable service.
I run a professional services company that is growing quickly. The recruitment side of the business was causing problems because I couldn’t spend enough time working on it. We decided to utilise AVirtual fractional resources. AVirtual provided a part-time resource – just a few hours a day – to help administer and manage our recruitment process. AVirtual chose a great person to work with us and she was quickly up to speed on the process and almost immediately alleviated much of the pressure. Our candidates now get a much better experience and I know it’s under control, thanks to Jeannie at AVirtual.
Disclosure: A reader brought it to my attention that Lucy is Richard’s (AVirtual founder’s) sister.
I love my AVirtual PA Sophie, she makes such a difference to my small business and personal life. I use her for organizing my calendar, online research, travel and basic bookkeeping. I use her for about 10 hours a week, although I do sometimes use her for more. AVirtual are brilliant!
I have worked with the AVirtual team for a few months now and can say that they are a great organisation. My dedicated PA went on holiday within 6 weeks but they provided a back up PA which was a great service -they also covered all the handover costs
It has been fabulous working with Claire her humor has brightened up my weeks. Her help in the last couple of months has been amazing and enabled me to grow our client base by 4x with all of the meetings I have been having.
These guys are good if you want a high quality dedicated PA, there are much cheaper options out there for basic admin work, online research etc. My PA Kate is amazing, I have 80 hours a month but I am sure it saves me over 100 hours!
Love these guys, thanks AVirtual and mainly (Peggy) I now have 10 more hours a week to play with!
I have used Claire as my PA from AVirtual for over a year now. She is really good and professional and I also use her as my go to person to access AVirtuals other services like bookeeping and social media. Great service
I think you get the most out of these guys if you need a dedicated PA, i.e someone who is going to take the time to get to know you and work with you long term. If you dont need that then you are better off paying someone in the Philippines who are a lot cheaper. Its a good service however
I have used a mixture of interns and part time staff for years but I am so pleased I found AVirtual. They are really high quality, far better than anything I have come across todate and still a lot cheaper than other UK / US providers. The only issue for me being based in Boston is that they operate under UK hours but it still gives me a few hours each day to communicate andf they are well worth the 15US$ an hour I pay. nice work guys
The team at AVirtual have quite quickly become like employees. I love that althogh you get a dedicated PA you also have access to the whole team of experts there. Security and system uptime is also criticla for me and things I have a lot of trouble with using Freelancers. I would recommend them to anyone and do!
I run a fast growing start up and Avirtual and their whole team became a critcal part of our growth strategy. From managing our hetic shcdules to kick starting our social media management and sales growth services they did it all. Their hourly model was just what we needed, the ablity to move these hours where needed on a daily basis was vital. Thanks guys
I am so much more productive with Rita in my life, I thought I would only need someone a few hours a week but within a month what I found I could handover is amazing. Don’t hesitate, give AVirtual a go NOW!
I am constantly on the go and juggling my calendar and contacts is a real challenge. Sarah solved what was becoming a really big issue for me as well as becoming someone that I trust completely with all aspects of my life.
Great service from the company and my PA. I highly recommend!
Disclosure: Daniel’s company GVI was also founded by Richard Walton.
Great service. Allows me to focus on strategic tasks and let the day to day to my amazing PA. Great value!
Amazing service. Half the price of most firms and top quality assistants. Would be lost without my virtual PA!
Fantastic service. Excellent communication. I can rely on my PA for complete effeciency and understanding of my needs. I now have more time to spend with my family, knowing that everything that needs doing will get done.
I always thought that a PA would need a lot of management, but AVirtual’s clear communication, efficiency and ability to anticipate and adapt has convinced me that it’s a must for anyone who is time-poor and needs a fast but sustainable solution.
Disclosure: Corkscrew lists Richard Walton as a co-founder.
Launching multiple startups was having a negative impact on my work life balance…AVirtual provided an affordable service that has meant I can take back my time and still be super productive! Great company 🙂
Life changer! I am converted. Uber professional and responsive.
Disclosure: Bushwise lists Richard Walton as a co-founder.
Great company to try out, they have a 30 day money back guarantee if you are worried. I highly recommend them. Amazing value for an english speaking dedicated PA.
Working with AVirtual has been a great experience for us. Saving us time and allowing us to focus on the more important tasks at hand, whilst dealing with everything in a concise and professional manner.