Virtalent is a UK-based virtual assistant company that has been in operation since 2014. Although they are fairly new on the virtual assistant scene, they have grown rapidly and picked up a lot of exposure in the UK.
They specialize in helping small businesses and entrepreneurs across the UK by providing highly skilled virtual assistants.
VAAExclusive: Mention VAA during sign-up and receive 1 hour free for Entrepreneur or Small Business Plan accounts, and 2 hours free for Executive or Ultimate Plan accounts.
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About Virtalent
The company employs experienced professional virtual assistants. They have a strict recruitment process to ensure they are hiring highly skilled VAs, and currently, only hire virtual assistants based in the UK.
Virtalent VAs work from their homes (with a few working from coworking spaces) in the UK, and with their clients being based in the UK this means there are no time differences or language barriers to navigate.
If you sign up with Virtalent you will be assigned a dedicated assistant based in the UK. The entire time works remotely from their home offices or coworking spaces.
Their ideal clients are small business owners and entrepreneurs looking to outsource some of their workloads to free up some of their time.
Virtalent Founder Interview
“Boldly service at Time Etc prices.”
VAAExclusive: Mention VAA during sign-up and receive 1 hour free for Entrepreneur or Small Business Plan accounts, and 2 hours free for Executive or Ultimate Plan accounts.
Virtalent Services
The services offered by their virtual assistants are generalized into the following categories on their site:
- Executive Assistance
- Marketing
- General VA work
- Project Management
The full list of Virtual Assistant services they offer can be found on their website. As with any virtual assistant company, there is almost no online task too large or too small, however, Founder Sam Wilson explained, “We focus on QUALITY long-term support from one VA, not on completing one-off individual tasks. Clients typically look to fill a role with a list of responsibilities attached to it, just like they would when hiring an employee.”
He added that when clients sign up, “They’re assigned a dedicated VA with a particular skill set – we focus on hiring experienced administrative and marketing professionals.”
Most Virtalent VAs either come from a senior PA / Office Manager background or from a career spent in senior marketing roles. Less than 2% of applicants get accepted and statistically, each VA has an average of 15 years’ experience.
Many have experience inside big corporations like Deloitte, Barclays, Universal, and others.
The company uses a task management portal which allows clients to log in and view all their activity, including the hours their Virtual Assistant has worked, as well as a list of tasks completed and outstanding, current invoices, and any notes or feedback.
Virtalent Plans and Pricing
Virtalent supply virtual assistants for as low as £23 per hour in 4 different à la carte plans:
- Entrepreneur – £270 for 10 hours a month
- Small Business – £520 for 20 hours a month
- Executive – £1000 for 40 hours a month
- Ultimate – £1440 for 60 hours a month
All work is billed to the exact second it takes to complete the tasks. If you need more work done, they’ll bill you at the same equivalent hourly rate as your package and unused hours roll over to the next month, so you can use as little or as much VA time as you need.
This makes the service as flexible and cost-effective as possible, which was the company’s directive.
VAAExclusive: Mention VAA during sign-up and receive 1 hour free for Entrepreneur or Small Business Plan accounts, and 2 hours free for Executive or Ultimate Plan accounts.
Before creating an account, clients receive a detailed proposal with an extensive profile of the one VA that Virtalent has ‘matched’ the client with – their Client Engagement Manager handpicks a specific team member, based on the specific skills, experience and personality each individual client is looking for. They then speak directly to that VA to see if they “gel” before committing to a plan.
Virtalent Enterprise Support
The company also offers Enterprise support aimed at larger companies with more bespoke needs, something which is unique to the industry. As a result of the initiative, Virtalent now works with a leading F1 racing team, Lastminute.com, Countrywide properties and other household names.
Sam explained, “Not all companies will fit squarely into our monthly subscription model – they may need a much larger number of hours from a team of VAs working together, rather than a single VA, or require different payment terms, for example.”
Virtalent’s bespoke Enterprise support is ideal for any company looking to resource larger multi-skilled projects that they can’t handle in-house, arrange long-term absence or maternity cover (for a Senior PA role, for example), even if this requires full-time hours, or to offer a pooled admin resource for a remote team (a sales team can have access to a shared remote Sales Administrator, for example).
Virtalent Alternatives
There aren’t a lot of UK-only virtual assistant companies to choose from, but the market is steadily growing. The best-rated is Time Etc, which has similar rates and packages.
Your Turn
Have you worked with Virtalent? If so, please leave a review of your experience below to help others with their decision.
With a commitment to quality and efficiency, Virtalent aims to streamline operations and enhance productivity for businesses of all sizes. Their flexible approach and experienced virtual assistants make them a valuable resource for outsourcing tasks and optimizing business processes.
Virtalent is a virtual assistant company based in the UK. Established in 2014, they have quickly gained popularity and are well-known in the UK. They specialize in assisting small businesses and entrepreneurs by providing skilled virtual assistants.
As an exclusive offer for VAA readers, you can receive 1 hour free for Entrepreneur or Small Business Plan accounts and 2 hours free for Executive or Ultimate Plan accounts when you mention VAA during sign-up.
Working with Eleanor has been an absolute pleasure. Despite the short duration, she has quickly grasped the workings of the business, enabling Allevon to concentrate on other aspects. She consistently generates excellent ideas to enhance content dissemination across all platforms, and her contributions to our blog, social media pages, and monthly newsletters have been consistently exceptional. Without a doubt, I would highly recommend Virtalent.
My business has undergone a significant transformation thanks to Virtalent! While I’ve worked with multiple VAs in the past, none have come close to the exceptional level of service provided by the VA assigned to me by Virtalent. Working with Emma has been an absolute pleasure, and I can’t imagine running my business without her valuable contributions.
Amazing service, working with Natasha has been a pleasure and most of has allowed me to focus on the areas of my business that bring sales.
Thank you Natasha for understanding my business so well and for hitting the ground running.
Our VA has been a godsend. She has taken over so many tasks faultlessly and seemingly invisibly. She’s now a key part of the team.
Virtalent delivers value, combined with speed and efficiency. Their services are also competitively priced, and I recommend them without hesitation.
Although it is early days for me, working with my VA (Tim) from Virtalent has been a very positive experience. Right from the very first contact with the company, through to finding me a perfect fit with my VA, I cannot fault the service and professionalism from both Virtalent and Tim. This is the best thing I have done for my business in a long time.
I was with a well-known VA company before Virtalent but the level of experience of the VAs wasn’t there. I wanted a professional VA who I could trust and who I wouldn’t need to micromanage.
The on-boarding process with Virtalent was very smooth. One call with the founder, then a few days later she matched me with someone, we had a call and I thought she was a good fit and soon after that we started working together.
I rely on my VA to be the first point of contact with our customers, help manage my inbox and reduce the amount of admin I do. She is good about asking me if she can take more off my plate!
Overall I’m very happy and would recommend Virtalent if you are are serious about having a VA who will be a partner to you and your business.
Virtalent is a very professional, efficient and engaging provider. The process of making the initial enquiry to on-boarding our VA was short, seamless and transparent. Virtalent uses an online platform where you can see by the minute how much time is being used. We have the right, proactive VA who has blended in with the team really well. Very pleased!
Excellent Service from initial query on to starting services, very professional!
A wonderful professional friendly service and support; my VA Kirsty is a delight to work with – highly professional, committed and charming. I’m recommending Virtalent to all my freelancing buddies…
Excellent customer service, for starters. And for her part, Louise couldn’t have been nicer, more professional or more efficient in completing the tasks I’ve asked her for. In the short time we’ve worked together Louise has been immensely helpful and I’d highly recommend her to other clients looking for a very friendly, proactive and organised virtual assistant.
I’m so happy with my experience with Virtalent — we’re only a month in but already over the moon! I was a bit nervous at first as I’ve never worked with a VA before, but Sarah put me at ease with our onboarding call and helped me organise my brain dump to really understand where I needed help most.
Sarah matched me up with Alice, who is just amazing — she’s really helping to make my life easier, especially as it’s my first time learning to delegate. I honestly didn’t think it’d go this well so quickly, and I’m so excited to continue working with her!
Thanks Alice, Sarah & the Virtalent team!
Highly recommend Virtalent for your next VA. Sarah Oslen was incredible and paired me with the perfect VA after several detailed onboarding meetings, everything was really noted and Sarah was brilliant and very easy to work with. Already only a month in and I am over the moon with working with Louise. Louise has gone above and beyond on so many things already, I feel so grateful and wish I had done this so much sooner. Thank you to the whole team at Virtalent for making this all happen – front and back stage. The last few months were incredibly stressful but since having the opportunity to work with Virtalent and Louise it has really made things so much more manageable. Joanna, CMO at mPOD, Inc.
Working with Virtalent has been excellent. They took time to find a VA who matched my needs and their process and support systems are absolutely first class.
Fantastic experience with Virtalent so far, the onboarding process was very efficient and my VA Sam is brilliant! Highly recommend.
Absolutely amazing service. Great responsiveness and matched my assistant perfectly. After that, the help I received has allowed me to focus on more things that matter. Will be hard to ever go back 🙂
Super helpful to our business. They have great people and excellent processes to support us when we need help.
Really pleased with my virtual assistant. It’s got so many little jobs off my desk. She’s even set up new systems and processes to make me more efficient. If your struggling to get to your important work, I highly recommend Virtalent!
From the moment I spoke to Anita, she made me feel so comfortable with how Virtalent handled our requirement. Totally professional and genuine. Anita then matched us with a perfect VA and we are looking forward to working with her, every day!
The most simplistic and intuitive process for finding a VA! Had a call for less than 20 minutes about what I was looking for and they found someone in 24 hours. The VA they found met and exceeded my expectations. She’s quick at learning new tasks to carry out, gives great advice and always has a positive attitude!
Thank you for sharing informative article keep it up.
Working with my Virtalent VA has been a game changer for me personally. I’ve been released to focus on what my primary calling is while knowing there is a highly competent and effective VA smashing my admin and organising my time.
Virtalent helped me find the right person suited to support me relaunching my business. There website and service stands out from the competition, and I am so glad for taking my due diligence before committing. The match-making to closing my VA process was painless and enjoyable, I really do not think I would have come so far in 2 months, and I am a really happy customer – Thanks Virtalent and Laura!
When looking to use a VA to get more done, the last thing you need is a load of work involved in selecting someone who’s a good fit. That’s what led me to look at Virtalent, and I’m so glad I did!
A brief call from their friendly team and I was able to explain the kind of tasks I needed support with — then within 48 hours I was introduced to a perfect match!
I’m just over a month in and couldn’t be happier with the service… I never thought I’d be able to get up and running so quickly and it’s changed the game for my productivity.
Lovely company to work with and was able to improve my overall business and expend on my current ideas.
Absolutely amazing service. Great responsiveness and matched my assistant perfectly. After that, the help I received has allowed me to focus on more things that matter. Will be hard to ever go back 🙂
Toni is an amazing executive assistant. I could not imagine my business without her.
Super helpful to our business. They have great people and excellent processes to support us when we need help.
Wonderful and quick! They made sure to find a VA that matched the skillset I was looking for and within a week I was up and running. Great service!
Nicola has been a great addition to our team, and her support has become invaluable. She goes the extra mile on everything – and is proactive in all her work. Exactly what we needed – couldn’t ask for more!
Very smooth on-boarding and the service provided by Nicola has been excellent! She is very proactive and professional.
Our VA Clare is wonderful and has blended in with the team so well. We are looking forward to a long partnership.
The whole team at Virtalent including Sam and Alice have been great.
Highly recommended.
A superb service. The needs of our society were well matched to an outstanding virtual assistant. Highly efficient process throughout which were kept up to date. Virtual assistant is highly motivated and proactive. A productive business move.
I would recommend Virtalent to any small business or entrepreneur who think they might need support. Their initial approach in listening to me and finding the right “fit” in terms of assistant was impressive; far more personal than any other virtual assistant company I spoke to. My Assistant at Virtalent has made a huge difference both to my business and my sanity! She takes on business scheduling, writing articles, re-working presentations, producing training handouts, personal tasks….the list is endless. She has a positive approach, comes up with solutions and ideas and is an absolute pleasure to work with.
Jane from Virtalent is brilliant. She has helped me get on top of some of the things that have been hanging around unfinished. I’ve got both time and a bit of sanity back!
Jane has been fantastic to work with during an incredibly busy period setting up a new business. She was always friendly, super helpful and very efficient at carrying out delegated tasks. From initial contact to connecting me with a VA and continuing to ensure that everything was meeting my needs, I could not recommend Virtalent highly enough.
Virtalent found me a virtual PA whose skills were very well suited to the projects and tasks we needed to complete. Alice was at all times very professional, helpful and responsive. I have absolutely no hesitation in recommending Virtalent.
Absolutely incredible service from Virtalent. Working with my VA Emily has been a dream and Alice has be awesome as my contact at Virtalent HQ. I wouldn’t hesitate to recommend!
Virtalent and Victoria, my VA, are amazing. She has made my life SO MUCH BETTER. I can’t thank her or my Client Success Manager, Alice, enough.
We recently required the services of Virtalent for a project and we found them to be excellent and guided us through the complexities with patience and expertise. My VA was always available as and when we needed and I would have no hesitation in recommending Virtalent to anyone looking for an expert in the field.
Virtalent are simply amazing!
We’ve worked with them for a couple of months now and the whole team here feels much less bogged down and more productive when it comes to core tasks. We focus on the business whilst our VA focuses on the admin side of things and helps us improve our processes.
Virtalent are a fantastic service and I wouldn’t hesitate to recommend them to anyone in business that wants to focus and get their time back.
My VA Kelly at Virtalent is consistently brilliant. She is quick, accurate and always offers helpful recommendations which is essential when running a busy law firm. We have never been disappointed in any work she has done for us.
I’ve been very impressed with Virtalent. Over the years I’ve worked with various VA services and Virtalent is by far the best. Nearly all of my clients are UK based, having a highly educated and trained assistant from the UK makes a big difference. Someone, who not only understands the language but also the culture and mentality has really made a big difference. Being on the same timezone is a big plus as well. A dedicated account manager, easy to use portal and reasonable prices…what’s not to like? Highly recommended.
Very flexible and easy to work with. I got a great match with my VA and quickly realised she had many additional skills I hadn’t thought I needed.
Having a VA has been so helpful for my business.
Value for money, convenient, time-saving and professional; this is exactly what a small company needs!
My assistant Kelly has been brilliant! She’s extremely communicative and very reliable. She has built up a great rapport with my clients who always look forward to having a friendly chat with her. Her work is outstanding and I couldn’t recommend the service highly enough! Virtalent is a MUST for any business owner!
My VA Natalie-Rose is really great. She is always dedicated to the work and is very keen to impress. Wouldn’t hesitate to recommend!
I’ve worked with several VA companies over the years and Virtalent really stand out. From the initial call to discuss our needs through to our brilliant VA coming on board, Virtalent understand exactly what you’re looking for and are professional and supportive throughout the process. I’m very glad we found them!
I’ve been working with my VA, Anna for 5 months and I have nothing but praise for her. It’s tough juggling numerous projects when running a business and I genuinely look forward to our weekly catch up calls with her, where she keeps me calm and focused! My Account Manager, Renu is also a big support to me keeping me updated with my account and always on hand whenever I need. I can’t recommend Virtalent highly enough!
Virtalent and my VA Emily have been a lifesaver!
My emails are back under control again thanks to her help.
Would not hesitate to use again. Professional and Joe had all the skills I required and did a great job! Many thanks.
Tammy is working hard and well for me, so I have nothing but praise for her and she appears to be able to take everything in her stride.
For me, what set Virtalent apart from the competition was their professional approach from the moment I booked a consultation to when I was assigned my VA. Claire’s expertise and knowledge is fantastic, she is incredibly insightful and the results we have achieved are phenomenal. What a great match! I can’t believe I didn’t do this sooner!
Virtalent clears space in our day and in our heads to focus on making Cosmic Kids even more amazing! Frances, our virtual assistant, is utterly reliable, full of initiative and an excellent communicator – I’m very happy we’ve found her. She’s absolutely part of our team!
We love our PA Natalie – she’s lovely, so professional and proving to be more invaluable every day! Virtalent are an excellent resource that we wouldn’t hesitate to recommend.
I absolutely love working with Emily – she is incredibly efficient and really bloody smart! I’ve been recommending you to my partner who desperately needs help too!
After 8 months working with Lisa my VA, I am more than impressed. Trying to complete several tasks at once, Lisa is always there to keep me on the right track and is incredibly proactive. Even when needing urgent tasks completing, Lisa does is in her usual calm way and gets results. Lisa and the Virtalent team really do provide a high class service.
Myself and my team are so grateful for the fantastic work our VAs – Meg and Jennifer – do for us. They form a great part of our team and have integrated seamlessly. Virtalent have matched us with two perfect VAs and our success as a business has grown as a result! I can’t recommend them highly enough!
I have been working with Liz for coming up to a year now. I can honestly say it has been so life changing for my business that I’ve now taken on a second VA, Susie, to help with Marketing. I have the highest praise for both of them working in tandem, meeting my ever increasing demands(!) and ensuring tasks get done to the highest standard. Together, the three of us are a great team, and I couldn’t have imagined having such a high level of support and a great team behind me couple of years ago! Together with the constant support from my Account Manager, Ellie, my business has transformed. She’s always on hand to reply to my questions and provide advice. I highly recommend Virtalent to any business owner. If you are serious about growing your business, do it with a Virtalent VA!
I thought I was asking too much to have an experienced VA, who has worked in my industry, has customer service experience, can use the software that I frequently use, oh, and is bilingual in German! However, Virtalent absolutely delivered! Paula is amazing and it’s a shame I didn’t start working with her years ago! We have a great working relationship and she always gives the best tips of places to eat in Germany when I’m over there! Hire a VA from Virtalent and you won’t look back!
Joe is a wonder. In a short time he’s made a remarkable difference to my business!
My VA, Frances is very good, dedicated, and precise. Thank you so much!
Simply put, Virtalent is AMAZING! The ethos of the company is fantastic along with their constant help and professionalism. Katy my VA is just brilliant. There’s no task too big or too small and I can’t recommend this company highly enough!
Virtalent has been supporting my business for more than a year now, both with personal and business tasks. Emily, my VA, is an essential part of the team and I rely on her for everything, from liaising with my clients to ensuring I’m where I need to be at the right time for every meeting. I couldn’t recommend highly enough the support she and Virtalent have provided!
We have been using our VA Anyo for just over 2 months now and the only word we can use to describe her is OUTSTANDING!! Anyo has listened to what we require and has offered us her expertise and knowledge helping us in areas that we don’t have time to work on, new areas we are looking at and simply things we don’t know enough about. Virtalent, from the word go, have been fantastic to work with – nothing is ever too much trouble. We cant recommend them highly enough! Give them a go… you won’t ever look back!
Virtalent matched the perfect VA to suit my business needs. I thought it was a tall order asking for my VA to have experience in X, Y and Z – but they truly delivered. I’ve now been working with Nicola for over a year, and I don’t know what I would do without her! Fantastic!
Emma is a pleasure to work with. She is professional, proactive and constantly delivers. Despite being virtual, she has integrated perfectly into our team and we can’t ask for more from her!
Virtalent has completely transformed my business! I have gone through numerous VAs in the past, but none of them have compared to the VA that Virtalent provided. Emma is a delight to work with and I couldn’t imagine running my business without her!
I really appreciate the work my VA does for me, especially with such a quick turn around time. Thanks for your hard work!
As a business owner, I’m doing everything, but there have been several occasions when I’ve realised that there is no saving to be made in spending the time in learning to do something myself rather than using a specialist. That’s where I’ve found Virtalent so useful. My VA has been incredibly helpful and she has done jobs for me that would have taken me forever and done them so much better than I ever could, and for a very reasonable hourly rate. I’m so pleased I found Virtalent and I know I will continue to use and recommend them.
The Virtalent team are amazing. For a one-off project which required the creation of a PR list for both sports news and blog outlets as well as comic book press, my VA came back with a fantastic list, which led to some great PR and even better great sales of my book.
Eleanor has been a delight to work with so far, in such a short time she has understood the business and made it so much easier for Allevon to focus on other areas of the business.
She always has great ideas to help feed content to all platforms, in fact she has continually delivered solid and great content for our blog, social media pages and monthly newsletters.
I would definitely recommend Virtalent.
Sam my VA was an absolute pleasure to work with. She works with such professionalism and attention to detail. I cannot fault my experience with working with this creative and talented company. I would highly recommend Virtalent Ltd.
My VA has been brilliant to work with from start to finish. He was helpful, patient and incredibly flexible. He and Virtalent as a whole come highly recommended.
My VA, Jemma, has done great work, from the way she helped me set up various software, to her professionalism in dealing with my customers.
WELL DONE! I am so pleased with what our Virtual Assistant is doing for us. I’m chuffed to bits!
After a few weeks of working with my VA, I must say he’s incredible! Highly capable, great attention to detail and real enthusiasm!
Virtalent are a pleasure to work with. They are passionate, proactive and provide a high quality service.
Virtalent have provided us with a highly professional, reliable and friendly service. They have taken a huge weight off our shoulders, which means we can concentrate on other parts of our business. We would recommend them to any company looking for virtual assistants.
I’ve been using Virtalent for a couple of months now. I’m absolutely delighted with the quality and breadth of service that they provide.
I was initially hesitant because when you hear virtual assistant you think ‘PA’. This is so far from the truth. To date, I’ve had design and marketing projects with Virtalent – in both areas they’ve turned out excellent, timely results.
Companies like this will put traditional marketing agencies out of business. Would enthusiastically recommend.
I was very nervous about using a Virtual Assistant never having done so before. However my first impressions of Virtalent, their friendliness, honesty and transparency put me at ease instantly. They took the time to understand the level of support I needed, and matched me with the ideal VA for my business! The level of professionalism and support my VA provides is incredible and I have not looked back since!