Virtual Assistant Blog

MMF Infotech

Posted by Mica Harvey / India Virtual Assistants, Virtual Assistant Companies

UPDATE: MMF InfoTech has become unresponsive and the below information may be outdated.

MMF InfoTech is a virtual assistant company based in Indore, India. They also have a sales office in New York, but all their virtual assistants work out of their location in India.

The company has been operating since 2006 and they currently have a team of 200+ virtual assistants on-hand waiting to handle any tasks you’re looking to outsource, which definitely makes them one of the more established BPO firms.

About MMF InfoTech

The Managing Directors of MMF InfoTech are Mr. Priyansh Patodi and Ritika Jain. As entrepreneurs themselves they understand the needs and frustrations that come with running a business.

They turned their focus into starting MMF InfoTech to help other entrepreneurs grow their businesses by outsourcing tasks at an affordable rate to qualified virtual assistants.

Their target customers are businesses and entrepreneurs who are ready to use virtual assistants to scale and grow their businesses by outsourcing tasks so they can focus on other areas of their business.

Although the majority of their clients are in the US, UK, Canada, and Australia, they welcome the opportunity to work with clients anywhere in the world.

Services

MMF InfoTech’s staff of more than 200 virtual assistants can handle any remote tasks. They group their services into four areas to help allocate your work to a team as follows:

Web design and development – This includes CMS, e-commerce, website design, etc.
Back office support – This includes customer support, data entry, live chat, general VA tasks, etc.
Digital Marketing – This includes PPC management, SEO, social media marketing, etc.
Mobile App development – This includes iOS, Android, etc.

They point out that they value communication and friendly relationships between clients and their VA’s.

When you sign up with MMF InfoTech a member of their team will arrange a consultation with you to discuss your needs. You are then allocated a dedicated virtual assistant to work with on a one-to-one basis.

Plans and Pricing

MMF InfoTech doesn’t have any set pricing plans, they calculate custom quotes for each individual task.

Priyansh did offer a little insight beyond that, explaining, “We match the pricing with industry standards and are known for providing the best services with the quoted cost. Our prices starts from as low as $6 per hour up to $40 per hour depending on the virtual services required by the client.”

There’s also a free trial offer mentioned on their website.

MMF InfoTech Alternatives

There are a bunch of highly rated virtual assistant companies operating out of India, including MyTasker and TaskVirtual.

They offer competitive rates in the $7.00-7.50 per hour range for larger plans, and have a good deal of client feedback and ratings so I’d’ check them out if you’re after a more transparent monthly virtual assistant package.

Your Turn

Have you worked with MMF InfoTech? If so, please leave a review below to help others with their decision.

Adaza

Posted by Mica Harvey / Freelance Virtual Assistants, Virtual Assistant Companies

ADAZA is a marketplace that helps connect independent sales professionals with new companies looking to utilize freelance sales reps to accelerate their growth and reach new markets.

The company was formed by four software veterans in 2015 and is backed by the SAP, one of the world’s leading technology companies. Their head office is in Palo Alto, CA.

About ADAZA

There are four co-founders behind ADAZA; CEO David Brockington, Head of Sales, Scott MacKenzie, CTO, Vivek Ranjan, and Engineering Manager, Damien Murphy.

Their target customers are companies or enterprise startups looking for salespeople to help accelerate their growth.

ADAZA provides the platform for companies and sales reps to work together. To protect the integrity of their platform and their sales reps’ time, they carefully vet each startup or company that comes in requesting sales support.

How Adaza Works

Services

Think of ADAZA as sales-as-a-service: “Augment your sales team with a network of veteran freelance sales pros.”

If you’ve been focusing on product development, it might not make sense to bring on a full-time sales staff yet, and that’s where Adaza comes in. Their reps work on a performance basis to generate leads and customers for growing businesses.

They aim to match experienced freelance sales reps with products and companies that fit their areas of expertise and network, making it faster and easier than ever to scale up your proactive sales efforts.

Plans and Pricing

The cool thing about ADAZA is that as a vendor or employer, you only pay for successful sales or referrals. It’s all on a performance basis.

(The company presumably takes a cut of each sale too to pay the bills.)

ADAZA Alternatives

Adaza is the first company of this kind of I’ve come across. This type of skilled on-demand workforce has been attempted in other verticals like web development, graphic design, and copywriting, but not necessarily in sales yet — at least as far as I’ve seen.

If you’re not quite at the enterprise sales level yet, you might consider a company like Prialto to support your existing sales team, a service like Outbounders to do cold calling for you, or a platform like Upwork to find a freelance sales pro to help you land more customers.

Your Turn

I’m curious, have you worked with ADAZA? If so, please leave a review below to help others with their decision.

Priority VA

Posted by Mica Harvey / US Virtual Assistants, Virtual Assistant Companies

Priority VA is a Remote Executive Assistant company based in Georgia. Since 2013, the company has provided US-based Executive Assistants to businesses and entrepreneurs all over the world.

About Priority VA

Priority VA was founded by Trivinia Barber, a CEO, author, podcaster and speaker who is committed to creating leaders who “don’t do it alone.” Trivinia founded Priority VA after growing tired of seeing hardworking growth-minded entrepreneurs get overwhelmed and burnt out while scaling their business to the next level.

If that sounds like you, you’re not alone. In fact, you’re in good company. Priority VA has served notable clients in the online space such as Ray Edwards, Todd Herman, Simple Green Smoothies, Caroo and Social Media Examiner.

When you work with Priority VA, its team of Kolbe-certified Talent Acquisition Specialists work with you to find an Executive Assistant best suited to your needs. The company seeks to foster integrity-driven relationships between executives and their EAs based on your company’s values, vision and culture. This service is preferable for leaders seeking long-term contracts rather than one-off project work.

Priority VA Services

Priority VA matches executives with teammates who are ready to serve as an Executive Assistant, Project Manager, Integrator or Chief of Staff.

Priority VA provides leaders and Executive Assistants onboarding prep steps to help ensure a successful long-term relationship. Once you’re matched with your EA, it is up to you to continue to engage and communicate your needs and expectations.

Here is a list of tasks Priority VA assistants commonly carry out for their executives:

Calendar Management
Travel Management
Inbox Management
Schedule Management
Document Creation and Formatting
Market Research
CRM Management
Project Management
Event Management
Writing and Editing
Customer Service
Affiliate Management

Priority VA Plans and Pricing

Priority VA offers three tiers of support with first-class talent only based in North America through Priority STAFF (fractional support), Priority MATCH (direct hire placement) and Priority HIRE (direct hire placement and EA mentorship) services. The company’s direct placement services are customized to your needs as an established, growth-minded entrepreneur.

Priority VA Alternatives

Priority VA seeks to redraw the boundaries of what an EA can do. It invests in ongoing training from world-class experts to make sure its team is up to speed on the latest tactics, tools and strategies. If you’re just getting started, or aren’t able to invest in hiring a right-hand Executive Assistant for a least 10 hours a week at this phase of your business, this might be a little more than you need at the moment.

Three of the highest rated US-based virtual assistant companies are ClearDesk, Time Etc and Boldly. These companies also put a lot of emphasis on matching up clients with assistants to form long-term, strong working relationships.

Your Turn

Have you worked with Priority VA? If so, please leave a review below to help others with their decision.

LiveAnswer

Posted by Mica Harvey / Virtual Receptionist Services

LiveAnswer is a call center support platform. They offer a cloud-based solution for companies in need of extra call center support to launch or expand their call center campaigns.

The company has been in business since 2014, and was acquired by Stericycle in October of 2016. Their headquarters are located in Miami, Florida, where a team of 12 oversees a network of more than 25,000 call center agents.

About LiveAnswer

Adam Boalt is the founder and current CEO of LiveAnswer. He formed the company back in 2014, and in 2016 was acquired by Stericycle, Inc., a Fortune 1,000 company.

LiveAnswer works with businesses of all sizes, from large leading brands, to nationwide health care systems and local contractors.

With more than 25,000 call center agents and operating 24/7, 365 days a year, LiveAnswer has the call center staff available as and when you need them.

It’s worth noting that LiveAnswer use a call behavior tool. This allows businesses to have a chance to handle their inbound calls first and only forward the call to Live Answer’s team if you aren’t able to answer the phone yourselves.

This helps lower the cost while still providing 24/7 phone answering coverage.

How LiveAnswer Works

https://www.youtube.com/watch?v=4J_YdKlNdfE

Services

The services LiveAnswer offers includes:

Messages – Real-time instant access to ongoing and completed messages.
Call-flow – You can fully automate your call answering procedures.
Contacts – Manage all of your contacts from a central location.
Numbers – You have unlimited toll-free numbers available.
Agent scripts – You have full control over the scripts the call center agents will read from.
Reports – Custom reports to help you keep track of all your call data.
Mobile app – LiveAnswer has a mobile app so you can stay in touch anywhere, anytime.

Plans and Pricing

Live Answer has four pricing plans as follows:

Basic – $99/month – This plan includes 70 live agent minutes, 100 IVR/forwarding minutes, 2 toll-free or local numbers, and 3 voicemails/extensions.
Plus – $149/month – This plan includes 125 live agent minutes, 200 IVR/forwarding minutes, 2 toll-free or local numbers, and 3 voicemails/extensions.
Pro – $399/month – This plan includes 400 live agent minutes, 800 IVR/forwarding minutes, 10 toll-free or local numbers, and 10 voicemails/extensions.
Premium – $999/month – This plan includes 1,050 live agent minutes, 3,000 IVR/forwarding minutes, 20 toll-free or local numbers, and 100 voicemails/extensions.

IVR stands for Interactive Voice Response, which I’m guessing is something like the automated phone menus you can talk to get routed where you need your call to go.

This works out at approx $1.41 per minute on their basic plan, dropping to $0.95 per minute for their Premium plan.

Ideally you want to sign up to the plan that comes closest to the number of minutes you will be using each month. However, should you run over, additional minutes are available starting at $1.45 per/min.

LiveAnswer also offers a 7-day free trial period leading into any of their plans, so you can try their services before committing.

LiveAnswer Alternatives

Gabbyville and Ruby Receptionists are two of the higher rated virtual answering services that are also worth checking out.

These companies are more suited to businesses in need of virtual receptionist support rather than large call center operations however. If that’s more in-line with what you’re looking for I recommend checking them out.

Your Turn

Have you worked with LiveAnswer? If so, please leave a review below to help others with their decision.

Ripplepop

Posted by Mica Harvey / Technical Assistants

RipplePop is a WordPress support company based in Chicago, IL. The company was started by two best friends, Michael and Jordan in January 2016.

They offer monthly plans to ensure your WordPress site is kept up-to-date, you have backups in case of an emergency, and turnaround jobs in 4-8 hours.

About RipplePop

What separates RipplePop from other WordPress support companies is their ability to connect you with the right developer no matter your project’s requirements. That is because over their nearly 10 years in business they have amassed a talented crew of nearly 40 developers with skills to help any type of client.

What started as a simple monthly recurring WordPress maintenance and support based service has evolved over the years from the direct input of their customers. “When your customers ask you, ‘What else can you do for me?’’ that is both a compliment and an opportunity to be prepared for.” Jordan, the Co-Founder of RipplePop said.

Now RipplePop works with agencies of all shapes and sizes and their plans can scale up and down more easily as your needs change so that you don’t ever need to look elsewhere if and when you need more help. Jordan recalls this being a vital pivot for the business as RipplePop changed from a low-cost monthly service plan to a plug-and-play developer resource for agencies. It became a differentiator and a key to RipplePop’s success.

RipplePop Services

With almost endless fixes and customization tweaks that can be made to sites on the WordPress platform it’s impossible to list all the services covered.

It’s fair to say that RipplePop have you covered for just about any WordPress related task you will encounter. RipplePop developers are required to have at least 6 years of professional industry experience before they can apply to RipplePop so that clients can rest assured knowing they are working with highly talented developers.

With RipplePop’s plans you get to work with your developer on your schedule. You get to choose what window during they day they will be active so they are always online and responsive when you need them.

With weekly billing it makes it easy to adjust your plan up or down as your needs change. You can even pause your plan at any time with no long term commitments.

Plans and Pricing

RipplePop has three different pricing plans (at time of publishing):

2-Hours Daily – $195/wk – Developer online and active daily for 2 hours (10 hours total per week)
4-Hours Daily – $395/wk – Developer online and active daily for 4 hours (20 hours total per week)
8-Hours Daily – $795/wk – Developer online and active daily for 8 hours (40 hours total per week)

RipplePop also offers bulk-hour bundles for people or agencies who need help but may not have a predictable daily schedule of tasks.

These bulk hour bundles let you buy 125 or 250 hours in bulk and spend them over the course of 18 months. The bulk hour bundles start at $2,592 for 125 hours to spend as you go.

RipplePop Alternatives

Zen WP and Access WP offer a similar range of services and start around the same price point as RipplePop if you want to check them out.

For one off fixes without the monthly subscription, you might consider WP Fix It or Zen WP‘s à la carte option.

Your Turn

Have you worked with RipplePop? If so, please leave a review below to help others with their decision, thanks.

Gun.io

Posted by Mica Harvey / Freelance Virtual Assistants, Technical Assistants

Gun.io is a platform connecting freelance software developers with business owners and entrepreneurs in need of professional software development services. (Think “hired gun.”)

The company is privately held and was founded in 2011, and their headquarters is located in Nashville, Tennessee. They say that over 80% of their community are based in the US, primarily across cities such as San Francisco, Boston, and New York.

About Gun.io

The company was founded by Rich Jones and current CEO Teja Yenamandra. Hiring a freelancer always comes with an element of risk, but Gun.io are keen to emphasize, “We believe that remote work isn’t an excuse to be flaky. Gun.io attracts skilled professionals who thrive on autonomy and use that freedom to best provide value to clients worldwide.”

They work with US-based team leaders and developers, so if you’re hiring from the US you shouldn’t struggle with language barriers or time zone differences.

There is a premium to pay for US-based freelancers (see below) in comparison to overseas workers, but there is some extra security knowing you’re working with someone closer to home.

Services

Some of the services Gun.io lists as within the skillsets of their freelancers include:

Web applications
SAAS products
iOS apps
Android apps
MVP development
Project management
Desktop programs
UX strategy
Scripting

How it Works

There is a simple 3-step process when signing up with Gun.io and submitting your task:

Discovery – You explain what you want done and your budget for your project with one of their team leaders.
Planning – Gun.io create a plan of attack and handpick the team members from their pool of more than 25,000 freelancers best suited to complete your task.
Execution – With your say, work starts and your dedicated team leader keeps in contact with you as to the progress.

They list their areas of specialization as, iOS, Andriod, LAMP, .NET, Java, C#, Swift, Scala, Ruby on Rails, Ruby, C++, PHP, Python, Django, Javascript, Objective-C, Node.JS, and project management.

At press time, the company has facilitated close to 1000 projects and paid out over $16 million to developers.

Plans and Pricing

Gun.io are not for those looking for a small one-off quick job. The minimum job size they take on is $15,000 over a two month period.

For ongoing tasks their rates range from $150 to $250 per hour depending on the level of experience required for your project.

To get started, Gun.io requires a retainer fee of $2,000 which is credited against your final invoice. You can get a custom quote for your task by contacting a member of their team and discussing your project.

Gun.io Alternatives

The closest competitor to Gun.io that comes to mind is TopTal, a similar service that curates “top talent” in technical fields. Alternatively, you might check out the smaller Crew.co or a much larger freelance marketplace like Upwork.

In the case of Upwork, you will need to sort through applications yourself however and therefore there is a larger risk involved, but you’re likely to find someone at a lower cost.

Your Turn

Have you worked with Gun.io? If so, please leave a review of your experience below to help others with their decision.

Upwork

Posted by Mica Harvey / Dedicated Virtual Assistants, Freelance Virtual Assistants, Project-Based Virtual Assistants, US Virtual Assistants

Upwork (formerly oDesk) is a community that brings together contract workers and employers. The company has been in business since 2003, and now serves hundreds of thousands of clients all around the world.

They boast more than 12 million freelancers ready to bid on your job.

About Upwork

In late 2013, Elance and oDesk actually merged into one company, but continued to operate separate freelance marketplaces. Then, in 2015, they rebranded oDesk to Upwork.

I’m not sure why they made the change since 0Desk was a well-established brand with a solid reputation in the industry, but their official press documents said it was to help businesses connect with great talent faster than ever before, collaborate in larger teams, and fuel growing companies.

Why they couldn’t have done that under the old name, I have no idea.

Services

While Upwork / oDesk was primarily known as a place to find programmers, it is also a great place to find a virtual assistant, and administrative support is one of their fastest growing categories.

I found over 5000 matches for a recent Upwork search for “virtual assistant”.

Plans and Pricing

Upwork has no sign-up fees to access their network of freelance virtual assistant service providers. In fact, you can create an account, post your requirements, and have workers bidding for the job within a few minutes.

The company makes money by taking a fee from the contract price of the work. That means if you agree to pay an Upwork virtual assistant $500 for 100 hours worth of work (not an uncommon price!), they are really collecting slightly less than that.

Upwork Review

The Upwork system offers the benefits you’d expect from this type of marketplace, including feedback mechanisms and dispute resolution.

One thing that sets Upwork apart is their monitoring software. (Note: Elance has since implemented similar “Workview” software.) Some say it’s a little Big Brother-ish, but others swear by it because it makes sure the work that is paid for is the work that gets done.

The software, which workers turn on when they begin a job, tracks keystroke volume, takes screenshots at certain time intervals, and even has an optional webcam feature. If you’re wary about hiring a remote virtual assistant, it can definitely help overcome some of the fear of not being able to manage their working hours effectively.

A Global Minimum Wage?

In 2014, Upwork introduced a $3/hour minimum wage. Yes, it’s still absurdly low by Western standards, but it does prevent even lower bids from new overseas workers in developing economies.

When searching for virtual assistants on Upwork, pay close attention to their account history. How long have they been working? What does their feedback say about their work?

Another thing to look for is to match the virtual assistant’s specific skill set to the tasks you need done. Everyone has certain specialties, so seek out those who have good ratings in the areas you need the most help with. Alternatively, you can post your own job requirements and have workers bid on them.

Upwork Alternatives

There are several other freelance platforms you might consider testing out, including specialized services for graphic design, content writing, and technical support.

	FreeeUp	Upwork	Fiverr	OnlineJobs
Established	2015	1999	2010	2008
Location	Worldwide, w/ concentration in USA and Philippines	Worldwide	Worldwide	Philippines
Customer Rating
Size of Talent Pool	Thousands	12 million	830,000	250,000
Hourly Rate	$5-75+	$3-100+	$3-100+	$3-20+
Platform Fee	15%	5-20%	20% + processing fee	$69 a month
Worker Tracking				(optional)
Pre-Screened Freelancers			(w/ Fiverr Pro)
Best For	Quick hires, e-commerce	One-off projects	Smaller jobs	Affordable full-time help
	Learn More	Learn More	Learn More	Learn More

My favorite other broad-focused freelance site is Fiverr, primarily because you can just select the freelancer you want to work with directly, without sifting through dozens of applications. But it’s definitely better for smaller jobs where there’s less money on the line.

Related: Upwork vs. Fiverr: Which Marketplace is Best to Find an Awesome Freelancer?

For ongoing employment, you might consider OnlineJobs.ph, the largest job board in the Philippines with a huge database of qualified workers.

Related: My in-depth comparison between Upwork and OnlineJobs.

Your Turn

Have you worked with Upwork? Please share your experience below.

Answering Legal

Posted by Mica Harvey / Virtual Receptionist Services

Answering Legal is a virtual receptionist service provider specializing in handling calls for law firms, attorneys, and solo law practitioners across the US.

The company is based in Nesconset, New York. They have been in business since 2013, and already serve over 5,000 law firms nationwide.

About Answering Legal

The company is a family owned and operated business headed up by a husband and wife team of Robert and Brooke Shatles.

All of their operatives are based in their Long Island offices, and they provide a 24/7 live telephone answering service to more than 5,000 law firms across the US.

If you’re a solo law practitioner there are going to be times when you’re not available to answer calls. Or, as a larger organization you may want out-of-hours support or help with periods of large call volumes.

Using a virtual receptionist service like Answering Legal is a cost-effective way to deal with these issues. Their operatives specialize in law and are trained in-house, this means that you can rest assured the person on the end of the phone representing your business understand the industry jargon. This is important in any industry, but perhaps none more than law.

When you sign up you are assigned a group of operators to handle your calls, this allows their operators to become familiar with you and your business and integrate with you and your business better over time.

Services

Answering Legal provide a wide range of receptionist services, including and not limited to:

24-hour call answering
Taking messages
Legal intake
Call forwarding services
Customer support
Text messaging and email communications

Reps are bilingual in English and Spanish, and specifically trained to handle legal clients and leads.

You can forward your own scripts and legal intakes for their operative to work from or simply leave it up to them to handle your calls in a professional manner.

How Answering Legal Works

Plans and Pricing

Answering Legal offer a free 10-day trial if you want to test their services before committing to a plan.
They currently have four different monthly pricing plans:

Small Firm – 100 minutes for $198 per month
Medium Firm – 200 minutes for $330 per month
Large Firm – 300 minutes for $465 per month
Enterprise Firm – Custom quotes only, call for details

All the plans come with live receptionist coverage 24/7, 365 days a year. Someone will be there to answer your incoming calls, take down customer information, forward urgent calls, set appointments, and deliver messages.

Every Answering Legal plan comes with a 10-day free trial.

Not sure where your practice falls on their scale? The Small Firm plan is ideal for attorneys with 20 or less active cases per month, Medium Firm is aimed at those 20-50 case range, Large Firm is 50-75, and Enterprise Firm is suited to handle any number above 75.

Answering Legal Alternatives

Other virtual receptionist companies worth checking out include GabbyVille or DaVinci Virtual Receptionists, though neither specialize in serving attorney clients.

Your Turn

Have you worked with Answering Legal? If so, please leave a review below to help others with their decision.

Great Assistant

Posted by Mica Harvey / US Virtual Assistants

Great Assistant finds, trains, and matches you up with a US-based virtual assistant to help handle some of your day-to-day business tasks.

The program was founded in December 2015, their head office is located in Alberta, Canada, while their assistants work remotely from North America and Canada.

About Great Assistant

The Great Assistant program is run by Tim Francis, founder of the Profit Factory. The Profit Factory have a range of services for full-time entrepreneurs who are seeking to work smarter in their businesses using tools like 80/20, Scrum, Systems, and Kobe.

In 2015, Tim started Great Assistant to help match up entrepreneurs with dedicated US-based virtual assistants. He identified three ‘‘major pitfalls’’ entrepreneurs often fall into when hiring and working with virtual assistants:

hiring the wrong assistants
poor or non-existent on-board training
poor or non-existent delegation

Great Assistant aims to address those issues head on.

For example, the company has a vigilant vetting process for both clients and assistants to ensure they are making the best match based on an informed decision.

They know finding a great hire isn’t as simple as typing your requirements into a web form. To find the best matched assistant they ask clients to complete 4 hours or so of work, as well as taking part in 4 hours of meetings.

Services

There is a one-off Match fee (currently $3500) payable when you first sign up for an assistant. This fee covers all the costs incurred in finding and vetting your assistant, namely:

Advertising
Screening
Work-testing
Kolbe-matching
Interviewing
Basic training

Once they have found you an assistant and you start your working relationship there is a monthly fee which covers:

Ongoing training
Access to ongoing tutorials and new tools
Private mastermind access

You can chat with Tim twice a week too as part of the membership fee.

The interview process is your chance to highlight all the skills, tools, apps, and areas you need your assistant to be proficient in.

Plans and Pricing

There is a one-time match fee of $3,500. This covers all the fees included in finding and preparing a virtual assistant as covered above.

The hourly rate of their assistants is $15-20/hour, but this is to be confirmed on an individual basis. After you make the hire, you’ll pay your assistant directly.

There is also an ongoing $95/month membership fee to cover the ongoing costs of training your assistant. This fee also allows you access to all the training materials, the support team at Profit Factory, and gives you some one-on-one time with Tim.

You can cancel the membership fee at any time if you feel although you’re not getting enough value from the training and services it unlocks.

Their assistants come with a 90-day guarantee. If you’re unhappy after 90 days and don’t think the working relationship is working out, Great Assistant will find you a new assistant.

Great Assistant Alternatives

For a dedicated US-based assistant without the multi-thousand dollar upfront recruiting fee, you might consider Time Etc or Boldly. The hourly rates are slightly higher than Great Assistant’s, but they also promise a similarly rigorous recruiting process.

Your Turn

Have you hired an assistant from Great Assistant? If so, please leave a short review below to help others with their decision.

Weratoon

Posted by Mica Harvey / India Virtual Assistants, Virtual Assistant Companies

Weratoon is a virtual assistant company based in Chennai, India. The company was formed in November 2016 by a group of individuals working as freelancers across various industries. The company currently work primarily with clients in the US, however they provide virtual assistant services all over the globe.

Their company philosophy is interesting, the word “Ratoon” means a new shoot or sprout springing from the base of a crop plant. This is how they see their team at Weratoon, as a “collective sprout of talents.”

About Weratoon

I spoke with Karthikeyan Velan, Weratoon’s a co-founder and the Head of Operations. He has a Masters in Business Administration and has worked for large companies in the US and Australia, as well as working as a freelancer.

The company is based in Chennai, India, and all of their employees work from their corporate offices located in Tiruvallur near Chennai. Karthik explained their areas of specialization as presentations, spreadsheet management, Internet research, web design, and social media management.

Services

Signing up with Weratoon is straightforward, you can either request a quote for a custom task or buy some hours to use with their virtual assistants throughout the month.

As you would expect from a virtual assistant company, their assistants can handle a wide range of tasks. They group their services into three core areas:

Personal Service – Researching home services, product research, appointment management, calendar management, and other personal assistant-type services.
Business Service – Data entry, document management, presentations, online research, and other business related services.
Digital Marketing – Website design, blog maintenance, social media management, article writing, and other digital services.

When you sign up to work with their assistants you are assigned two assistants. This ensures you have continued support around the clock.

https://www.facebook.com/WeratoonVA/videos/202085133603586/

Plans and Pricing

Weratoon currently have two different payment plans: a Pay Per Task (PPT) or customized plan, and a Your Own Assistant (YOA) plan.

Their PPT plan is $7 per/hr. If you have one-off or custom tasks, provide as much detail as possible and a member of their team will get back to you with a quote before going ahead with the task.

Their YOA plan is also $7 per/hr for the first 100 hours, with this rate reducing to $6 per/hr for any additional hours in a month. You buy hours in a variety of different packages up front and carry any unused hours over to the following month. The rollover hours concept is somewhat unique.

Virtual Assistant Assistant Exclusive: Select VirtualAssistantAssistant.com from the “where did you hear about us” section during your sign up for 10% cash back on your first month of service!

Weratoon Alternatives

If you’re looking for other virtual assistant companies in India I recommend checking out My Tasker or Ask Sunday. Both are long-established companies with some favorable feedback and similar business models.

And if you’re open to virtual assistants in the Philippines, Task Bullet operates on a similar “bucket” of hours system.

Your Turn

Have you worked with Weratoon? If so, please leave a short review below to help others with their decision.

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