VMG BPO is a virtual assistant and outsourcing company with locations in San Francisco and Bangalore, India. The firm, which was established in 2005, is actually a division of Vadamalai Media Group, a respected 20-year old Indian media company.
VMG targets Western businesses to help with their administrative work, customer service, tech support, and copywriting.
VMG virtual assistants are kind of your jack-of-all-trades remote personal assistant. They handle whatever admin tasks you throw at them, ranging from online research and marketing jobs, to travel coordination and even meal planning.
To work with a VMG BPO virtual assistant, you buy blocks of time, starting at 25 hours for $200. Although $8 an hour is very affordable and competitive among VA companies in India, you can save even more by buying time in bigger blocks. A block of 50 hours is just $7/hour, and 100 hours goes down to $6/hour.
VMG BPO Review
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As far as I can tell, your time doesn’t expire at the end of the month – you get to keep using it until it’s gone. This is a nice feature compared with other firms that charge a set monthly fee, especially if your workflow has peaks and valleys.
Aside from standard virtual assistant services, VMG specializes in live chat customer service and virtual project teams.
You can add a live chat support feature to your website and staff it 24/7 with VMG agents for just $195 a month. Live chat is a great and cost-effective way to improve conversions online, and this may be one of the easiest ways to implement it.
For larger projects or entire back-office outsourcing, VMG BPO offers a virtual team product that allows you to outsource several jobs at once. The team works together in India and reports directly to you, resulting in significant cost savings without sacrificing performance.
VMG also does smaller project-based tasks like web design, graphic design, custom writing tasks, and email newsletters. They provide quotes for these services on an on-demand basis.
VMG put together two excellent digital brochures to highlight all their services:
Definitely check those out as they’re filled with a ton of great information about the company and how they can deliver positive results for your business.
Overall, VMG BPO is a no-nonsense operation that’s all about saving you time and money. In my brief interactions with their CEO, Kartik Isvarmurti, I was impressed by his focus on helping clients. I got the impression he genuinely cares about improving people’s businesses and their lives.
Have you worked with VMG? If so, please take a minute to share your experience using the review form below. Thank you!