Virtual Assist USA is one of the largest VA operations in the US. Based in Pittsburgh PA, the company has been in business since 2007.
Today, founder Danielle Cuomo oversees a team of 40+ VAs who work from home in every time zone across the country.
Many are located in and around Pittsburgh because Virtual Assist USA used to have a good old fashioned central office location there, but Danielle told me she closed it when everyone preferred working from home!
About Virtual Assist USA
The company began by helping coaches, speakers, and authors run the administrative and marketing sides of their business, but Virtual Assist USA has expanded to serve all sorts of small business owners and young growing companies.
Today they serve solopreneurs, health care professionals, and even government agencies. Many customers are employees in bigger companies and use the service to support their team or as an executive assistant for managers and directors.
Why Virtual Assist USA?
One thing that sets Virtual Assist USA apart is that all their VAs are full-time employees, and not part-time contractors. Danielle explained that fosters better security, loyalty, and a more career-oriented mindset.
The hiring process involves multiple interviews, a DISC personality assessment, and a background check. Plus, new hires are all college-educated and have a minimum of 10 years experience.
For clients, that all adds up to less turnover and a better VA match.
Virtual Assist USA Services
The services range from scheduling, research, and data entry, all the way up to creating presentations and technical website customization.
Their team can also handle event planning, social media marketing, copywriting, bookkeeping, transcription, WordPress tasks, Infusionsoft, and more.
As a client, you’re assigned a dedicated point of contact, your Client Experience Manager, but still have access to their whole team of resources to accomplish the job at hand.
This set-up allows the company to offer the wide array of services they do, but still maintain a close relationship with their customers.
And because of the sensitive nature of some of their clients’ businesses and operations, they’ve implemented strict security protocols and are HIPAA compliant.
Virtual Assist USA Interview
VAA exclusive: Follow this link and mention VAA for a $100 credit on any package!
Virtual Assist USA – How it Works
Virtual Assist USA uses a team-based approach that’s heavy on the collaboration. Danielle explained she’s tried to build a company culture that fosters a lot of communication and makes for a healthy breeding ground for ideas.
And since they’re after a long-term relationship with their clients, Virtual Assist USA strives to become partners in their clients’ businesses and integrate themselves into their processes. For example, instead of idly waiting for tasks to come in, they’ll hold proactive strategic planning meetings to discuss the clients’ goals and the direction of the engagement.
Starter Plan – $815 for 20 hours (this comes out to $40.75/hour)
Core Plan – $1,550 for 40 hours (this comes out to $38.75/hour)
Premium – $2,196 for 60 hours (this comes out to $36.60/hour)
Unused hours rollover month to month, and never expire. This is a huge value if you have a light month followed by more work in the future.
VA time is billed in 1-minute increments and tracked automatically with the Teamwork Project Management system.
Virtual Assist USA can also build you a custom package if you have something else in mind.
There’s a money back guarantee if you’re not satisfied for any reason.
VAA exclusive: Follow this link and mention VAA for a $100 credit on any package!
Virtual Assist USA Alternatives
The company stacks up well against their US-based competition, both in terms of pricing and services offered. The nearest competitor would be ClearDesk in CA. Another similar model is Longer Days, RemSource and Time Etc may also be worth a look.
Your Turn
Have you worked with Virtual Assist USA? If so, please be sure to leave a quick review in the comments below to help others with their decision.
MyTasker is a well-established and fast growing firm in the virtual assistant industry. The India-based company was founded in 2012 by three veteran VAs, who brought years of experience to the table.
Since the MyTasker team spent the time in the trenches, they know how to take care of clients and were able to recruit high-performing professional virtual assistants to join their team.
Interestingly, MyTasker started out as a contract service on Freelancer.com. After gaining some initial traction on that platform, they decided to launch as a standalone operation.
The Kolkata-based company now has over 100 professional VAs on staff and has built a solid reputation on this review platform. Co-founder Gurjeet Dhillon explained that once a client fully integrates MyTasker into their systems and processes, they tend to stick around for a long time.
Is MyTasker Right for You?
I had the chance to sit down with Gurjeet to learn more about the company. In this brief interview, we cover:
How MyTasker’s unique team-based approach works in practice.
The type of clients who have the most success outsourcing to MyTasker.
How their years of experience benefit customers like you.
Naturally, your virtual assistant can handle general administrative tasks as well such as appointment setting, travel or restaurant reservations, or other back-office tasks that can be completed remotely.
MyTasker SEO Services
If you need help with SEO and driving more traffic to your site from Google and other search engines, MyTasker has built up a dedicated team of SEO experts.
The service includes on-page optimization and off-page link building, and is ideal for local businesses. You pick the 10 most important pages on your site you want to rank for, and the SEO guys get to work.
Google is notoriously fickle so don’t expect results overnight, but over time you should begin to climb in the rankings.
With My Tasker, you’re assigned a dedicated point of contact. For each task you delegate, they’ll either tackle it themselves, or request help from a qualified team member.
You can communicate via phone, email, or Skype, and delegate tasks on a recurring or on-demand basis.
I see this team access as one of the primary benefits of companies like MyTasker. With a single point of contact, you can tap into an entire office worth of skillsets.
Your pre-purchased hours expire at the end of each billing cycle, but there are no long-term contracts and you can cancel at any time.
Your VA’s hours are tracked inside MyTasker’s internal dashboard so you can always log in and see how much time you have left for the month.
MyTasker Review
I was impressed during my trial of My Tasker, but I was using their now-discontinued “Lifestyle Assistance” plan, which offered 30 15-minute tasks for $39 a month.
Since then I’ve used their service for some daily database maintenance tasks and found them to be quite reliable. At one point, my VA had moved on to a new role within the company and it was several days before I even found out because she’d taken full responsibility to train her replacement.
MyTasker Plans and Pricing
The rates for Professional Assistance start at $140 for a 10-hour a month plan, and go all the way down to $7.50/hr for a massive 160-hour plan.
Pricing Table (accurate at press time):
10 hrs per month – $140 ($14/hr)
20 hrs per month – $250 ($12.50/hr)
40 hrs per month – $450 ($11.25/hr)
60 hrs per month – $600 ($10/hr)
100 hrs per month – $900 ($9/hr)
160 hrs per month – $1200 ($7.50/hr)
That means you can have a full-time 40-hour a week VA for just $1200, which is a strong value for ongoing business support.
If you want to take the service for a test drive, I suggest selecting one of the smaller plans to start with, and then scaling up your engagement from there. (Use the discount code below!)
If at any time you go over your plan’s hours, additional time can be purchased at $15 an hour (assuming staff availability).
My Tasker added a call answering service where you can have a virtual receptionist answer your business line 24 hours a day. They’ll log and record each call, and give your company a professional presence on the phone.
Introducing the MyTasker Team!
MyTasker Alternatives
I asked Ronny, the COO, what sets My Tasker apart from the competition, both in India and elsewhere. He explained that the team’s extensive experience in the industry, especially on the customer service side, gives them an advantage.
If you want to compare directly to another India-based VA company: TaskVirtual is a full-service virtual assistant company offering dedicated, highly trained professionals for business operations, customer support, and digital tasks. They combine structured processes, experienced talent, and cost efficiency to deliver measurable results. Backed by 1,400+ clients and 38,000+ completed tasks, they are built for scale.
Another company based out of India to check out is YourDailyTask. One company that operates a similar model is OkayRelax, which provides a dedicated assistant at $4 per task when you buy 25 tasks a month. Two other great alternatives that are in the US with competitive pricing is ClearDesk and Online VA Team.
“We have the freedom to go that extra mile to make sure our customers are satisfied,” he says, implying that other larger VA companies don’t necessarily afford that freedom.
Task Virtual
Wing Assistant
Tasks Expert
eLuminous
Customer Rating
Established
2016
2018
2017
2002
Hourly Rate
$3.12-$6
*incl. discount
$6.878.75
$4.50-$9.50
$7.00
Minimum Package
Pay as you go for $15
$699 for 80 hours
$95 for 10 hours
$140 for 20 hours
Dedicated Assistant
Best For
Small and Medium size businesses
Small & Medium Business Owners, IT Services, Marketing Agencies, SaaS
Uassist.ME is a virtual assistant company and business process outsourcing company (BPO) with offices in Miami and El Salvador. The company was founded in 2009 with the idea of providing remote administrative services to clients in the US and around the world.
Because of their location and timezone – El Salvador is only a 2-hour flight from the US and operates on Central Standard Time
Uassist.ME considers themselves “nearshoring” more than “offshoring.”
The company has earned a number of accolades in its relatively short history. In 2012, co-founders Alfredo Atanacio and Rodolfo Schildknecht were named to Inc. Magazine’s 30 Under 30 List, which honors “America’s Coolest Young Entrepreneurs.”
The company has earned a number of accolades in its relatively short history. In 2012, co-founders Alfredo Atanacio and Rodolfo Schildknecht were named to Inc. Magazine’s 30 Under 30 List, which honors “America’s Coolest Young Entrepreneurs.”
Since I first came across the company in 2011, they’ve been growing like crazy, practically doubling in size each year. They recently built a shiny new office space to house their team and it even includes a co-working space to host other entrepreneurs in a professional environment.
Interview with Uassist.ME Co-Founder Alfredo Atanacio
I spoke with Joselin at Uassist.ME, who helped walk me through the company’s services. I found her to be professional, friendly, and energetic, with excellent English skills (and naturally Spanish skills as well).
She explained that her Uassist.ME co-workers are all fluent English speakers with neutral American accents because of their proximity to the US and familiarity with the culture. In fact, El Salvador uses the US Dollar as their official currency.
The company specializes in remote administrative services, but is expanding into e-commerce, back-office, lead generation, and digital marketing services.
Uassist.ME has attracted clients in the US and Canada, and even India, the proud leader of virtual assistant outsourcing.
The company has developed expertise in e-commerce and digital marketing and has a number of case study articles to prove it. Beyond that, their flexible and custom solutions allow customers to ramp up teams of multiple staff members quickly if needed.
Uassist.me Plans and Pricing
They have designed monthly plans for any need. Here is the pricing for their administrative assistants at time of publishing:
10 hours/month – $300
20 hours/month – $460
40 hours/month – $760
60 hours/month – $1,020
80 hours/month – $1,200
190 hours/month – $2,441
They guarantee business continuity by providing a backup assistant and a Team Leader to supervise performance. They have different pricing for each skill set. Besides Administrative Assistants they have Sales, Customer Service, Creative Services (designers and marketers), and Bookkeeping assistants.
A Support Team is another option that consists of a “pod” of 3 or more assistants with different skill sets. A team leader is in charge of distributing the work between team members internally and making sure deadlines are met. Under this plan, Uassist.ME also provides cross-training between team members, so if someone is absent, the rest of the team can cover.
The video below explains a bit more about how it works:
Uassist.ME Specialized Services
Uassist.ME recently launched specialized solutions tailored to specific industries. This solution consists of remote teams that specialize in e-commerce, lead generation, digital marketing, or real estate services.
Uassist.ME schedules a call to go over your outsourcing needs, and assembles a team, and comes up with a customized solution. Success is tracked month-to-month to make sure goals and objectives are being met.
Uassist.ME has recently introduced BPO solutions tailored specifically for various industries. These solutions are powered by remote teams with expertise in customer service, sales, appointment setting, lead generation, tech support, creative services, and billing/collections. While they have the capability to accommodate teams of 25 or more, they also offer the flexibility to start with a smaller team. What sets Uassist.ME apart from other BPOs is their adaptability. For instance, a single contract can encompass 3 customer service agents, 1 billing specialist, and 4 appointment-setting agents.
Their pricing ranges from $11.50 to $13.50, which varies based on the specific skill set required and the number of seats you’re looking to hire.
Uassist.ME is proactive in understanding your needs, scheduling calls to discuss and tailor their offerings to best suit your requirements.
Success is tracked month-to-month to make sure goals and objectives are being met.
Note: As you can see, that video is several years old so I’m due for a new trial!
Uassist.ME Alternatives
If you are looking for bilingual services at an attractive price point, check out Virtual Latinos.
The company stacks up well against their US-based competition, both in terms of pricing and services offered. The nearest competitor would be ClearDesk in CA. Another similar model is RemSource,Time Etc may also be worth a look.
Your Turn
Have you worked with Uassist.ME? If so, please share a review of your experience using the comment form and star-ratings below.
AskSunday.com is one of the most well-known virtual assistant companies, earning an endorsement from Tim Ferris in the wake of the massively popular 4-Hour Workweek. The company received boatloads of positive press, was named one of Time Magazine’s top 10 websites of the year in 2007, and called themselves the “most award winning personal assistant service in the world.”
About Ask Sunday
Around the time I started Virtual Assistant Assistant, Ask Sunday went through a rocky change in ownership, and you can see this black mark in their history evidenced in the early reviews on this site.
Today the company is headed up by Jagdish Rangwani from their New Jersey office. The team of assistants are located in a modern contact center facility in Ahmedabad, India. Their goal is to make life easier by providing personal assistance via the Internet and telephone for members anywhere in the US, UK, Canada and Australia.
Services
Since taking the helm, Jagdish has directed AskSunday to focus more on small business and startup clients rather than just busy individuals as they did early on. He wants to be your one-stop-shop for a range of tasks including:
Social media
Industry or market research
Marketing support
Administrative tasks
Data entry
Powerpoint prep
Transcription
and more…
When we spoke, he explained that many clients were also looking for support in areas like website development and graphic design, so they added personnel with those skills to accommodate the demand.
Ask Sunday VAs can help you with research for your content creation tasks, but are probably not well-suited to actually writing the articles or content from scratch.
The company is currently divided into 4 teams that serve clients and support one another: the Research Team, the Web Design Team, the Document Management Team, and the Quality Assurance Team.
The QA Team is responsible for checking all work before it gets returned to the customer.
Ask Sunday Intro Video
Plans and Pricing
Ask Sunday offers 2 levels of service: Dedicated Assistance and On Demand.
Dedicated Virtual Assistant
As the word suggest, this service will provide your own dedicated virtual assistant to readily assist you with your ongoing requirements such as web research, data entry, phone calls, and many others. Your dedicated assistant will be available from 10:30 am to 7:30 pm EST by email and phone support.
Dedicated plans range from 10 hours a month for $129 up to full-time 160 hours a month for $1199 (less than $7 an hour).
Their most popular plan is the 20 hour a month plan for $219.
VAA Exclusive:Use Promo Code VAA10PDA on sign-up to get 10% off your first month of service. (Not applicable on the $79 “AskSunday on Demand” plan.)
If you go over your hours, additional time is available at competitive hourly rates, or you can opt to renew your plan early. This service is ideal for a full or part-time virtual employee. You’ll be able to make use of their robust and secure online portal to assign tasks and manage your VA’s work.
On Demand Assistant
AskSunday on-demand assistance is just $79 a month. It includes 5 hours of agent time billed in 15 minute increments. One advantage of this set-up is your tasks are not limited to 15 minutes, as they are with some of the other VA companies.
Tasks are assigned based on expertise and availability, and agents are on-call 24/7. If you need additional time, it’s billed out at a rate of $17 an hour.
But like any service, it’s only worth it if you really use it. To ease this anxiety, Ask Sunday offers 3-hours of free dedicated assistance as a “test drive” for customers to try our their service without any commitment.
AskSunday Alternatives
The advantages of AskSunday’s virtual assistant service include their reasonable price tiers, quick response time, great customer support, easy to use interface, and a wide range of services offered.
If you want to compare directly to another India-based VA company: TaskVirtual is a full-service virtual assistant company offering dedicated, highly trained professionals for business operations, customer support, and digital tasks. They combine structured processes, experienced talent, and cost efficiency to deliver measurable results. Backed by 1,400+ clients and 38,000+ completed tasks, they are built for scale.
For the dedicated service, your top alternative will be a company like My Tasker.
For the On Demand service, I’d take a look at OkayRelax.
Have you had any experience with AskSunday.com? If so, please share it here.
Founded in 2012, Boldly serves established companies and nonprofits that require premium executive support. Boldly’s staffing model ensures clients can maintain compliance and work with trusted administrative professionals for the long term.
What sets Boldly apart is their team of W2 employees—unlike most firms who rely on contract-based virtual assistants.
By offering competitive benefits such as PTO, a matched 401(k), tech stipends, and a caring, supportive culture, Boldly has achieved rapid growth and astonishingly high retention rates among both clients and staff.
About Boldly
Boldly was born in early 2012, when Sandra Lewis and a group of experienced remote professionals began offering business clients a well-rounded range of services. Through their commitment to quality and reliability, word of mouth spread, and demand shifted from short-term projects to long-term, monthly tasks. Boldly took shape as we continued to add more and more professionals to the team who share the same values—friendly, skilled, responsible, and “can do” support all grounded in quality.
What became apparent in working closely with their first clients was that, while most tasks fell under “general admin support,” each business was unique, with very particular needs.
Today, Boldly remains committed to delivering a highly curated and personalized approach.
How is Boldly different?
Boldly’s EAs all have a minimum of 10+ years experience and are highly invested in seeing you succeed.
You’ll meet with your EA before you commit to ensure it’s a good match.
Boldly’s US team are employees enjoying the highest pay in the industry, benefits, and an involved company culture.
All of this plus a dashboard for tracking work, an ironclad satisfaction guarantee, and fanatical customer service.
Professionals with a “why”
Boldly relentlessly seeks out the most experienced EAs who go all-in to help leaders succeed. Boldly EAs are driven by long-term partnerships and the opportunity for fulfilling remote careers.
Meet first
You want an executive assistant who’s passionate about your work, and who gets you. Meet your Boldly EA before you sign up, and both decide if it’s a good fit.
Enterprise ready – multiple EAs
Whether you’re looking for a single executive assistant or need to support your entire leadership team, Boldly can help you scale personalized, premium-quality support.
Skills and experience first, AI-enhanced
All Boldly EAs are fluent in a wide range of popular AI-powered applications. They can also seamlessly integrate your favorite tools into their workflow.
Fast, fractional, and compliant
Boldly has done the hiring—all executive assistants are US-based Boldly W2 employees, so they can get started in days and work long-term with no 1099 compliance risk. Choose full-time, quarter-time or anything in between.
Security and confidentiality
Boldly works with your systems, software, and/or VPN connections. Team members are happy to sign NDAs in addition to the standard confidentiality agreements they are bound by.
Finding reliable, trustworthy, and competent help has always been one of the foremost challenges as companies grow.
Whether you’re looking for a single executive assistant or support for your entire leadership suite, Boldly’s team of ridiculously talented executive assistants can help you scale personalized, premium-quality support.
Here’s a list of the common services offered by Boldly:
Unlike many of their competitors, who will simply assign the next available person, Boldly gets to know their clients’ unique requirements and suggests a staff member they believe will be the right fit both in terms of skill sets and personality.
Your executive assistant should be passionate about your work and a strong match both personally and professionally. You’ll meet your Boldly EA before you sign up, and both decide if it’s a good fit. The magic of the relationship between a Boldly client and their staff comes from the fact that both of you have chosen each other.
Basically, the company won’t let you pay unless you feel the match is right!
Here’s how it works:
Tell Boldy about the support you need. In a short, productive meeting, we’ll listen carefully to your requirements to ensure that we suggest the right EA to match the leader they will support and your company culture.
Meet your executive assistant first. You’ll speak to the person Boldly recommends to verify that it’s a good match before you sign up, so that you have that extra level of confidence in who you’ll be working with.
Start working together. Your Boldly executive assistant will learn about your business, how you like to work, and the tools you like to use. (They can also recommend collaboration and business tools.) You’ll see everything they do in an easy-to-use dashboard.
Boldly Remote Staff Recruiting
Boldly has a simple premise. They only hire people who are passionate about doing a good job and passionate about working from home–people who go the extra mile to retain that privilege.
They strongly believe that happiness at work is essential to providing clients with consistent, long-term support that truly drives business growth and momentum. Boldly goes beyond simply hiring highly qualified staff; they focus on cultivating a loyal, vibrant company culture where celebrating five-year work anniversaries is common.
If you’re seeking a proactive staff member who can handle significant responsibilities without the need for micromanagement—and who will genuinely save you time—choosing a premium service like Boldly can deliver far greater value than what you might find elsewhere. Additionally, Boldly’s staffing model handles all compliance matters, ensuring you’re not exposed to the legal risks associated with contractor-based solutions offered by other companies.
That, and most of their team have 10-15 years of experience in their area of specialty!
Founder & CEO Sandra explained: “We recruit people that have an innate sense of service, and we find that the motivation of continuing to work virtually from home translates into team members that shine. At Boldly ‘your success is our success’ is not a cliché. It’s true and we live by it. Boldly has the capacity to grow with your business, and respond to fluctuations in your staffing needs.”
*Specialist services are available for an additional charge.
(In this article, Boldly explains why they’ve chosen not to offer rollover hours or a free trial.)
Who is the Perfect Boldly Client?
Boldly is a higher-end alternative to virtual assistant staffing agencies. Companies turn to Boldly when they need highly experienced, long-term support on a fractional or full-time basis.
The average customer signs on for around 60 hours a month, but a wide range of customizable options are available starting at 40 hours per month.One thing I found interesting was that many clients turn to Boldly after a less-than-ideal experience with a lower-cost VA service to see if a premium executive assistant can make a difference. If you’ve tried outsourcing overseas before and weren’t happy with the results, perhaps it’s time to try a higher-end service.
Boldly Client Case Study
Boldly Plans and Pricing
In terms of pricing, Boldly has package rates of $59/hr for admin services and hourly rates of $79/hr for more specialized services such as project management, web development, blog writing, and design.
And again, per Boldly Founder & CEO Sandra Lewis, the 3 areas that set Boldly apart from the competition:
The company began by helping coaches, speakers, and authors run the administrative and marketing sides of their business, but Virtual Assist USA has expanded to serve all sorts of small business owners and young growing companies.
