Workana

Posted by Mica Harvey / Freelance Virtual Assistants

Workana is an online marketplace connecting freelancers with customers all over the globe looking for skilled help with anything from writing website content, to developing custom apps and everything in-between.

The company has been in business since 2012. They now have more than 1 million freelancers using their marketplace and complete more than 20,000 projects each month.

About Workana

workana reviewThe company was founded by four Argentine entrepreneurs; Fernando Fornales, Guillermo Bracciaforte, Mariano Iglesias, and Tomas O’Farrell.

They created Workana because they “believe in the rise of freelance work,” and wanted to make the process of connecting individuals and businesses of all sizes with skilled freelancers anywhere in the world quick and easy.

As an employer, you post your project and wait for bids from freelancers wanting to complete the work. You can then contact the freelancers you’re interested in and discuss the finer points of what you want before starting work.

They have some general categories to help you narrow down the field, but in essence, you can post a project for just about anything that can be completed remotely.

How Workana Works

Workana connects you with freelancers and provides a secure way for you to pay them once you’re happy with the completed work.

The steps involved from posting a job to completed work is as follows:

  1. Post a project – Post details of the type of work you want to be completed and the freelancer you’re looking for and Workana say you’ll start receiving bids from freelancers within minutes.
  2. Contact freelancers – You can chat with the freelancers that have sent bids for your project. This is your chance to negotiate rates and agree to terms.
  3. Put the funds in escrow – With the price agreed with a freelancer Workana will hold the funds in an escrow account until the work is complete.
  4. Wait for the finished work – Your chosen freelancer will carry out the work. You can communicate with them while they are working on your project and when both parties are happy the funds are released to them.

Services

You can post a project for just about anything that a freelancer can do for you remotely. If it’s too obscure, you might not receive any bids. But it’s free to post a project, so if you want something done it’s worth putting it out there and seeing what offers come in.

To give you a starting point, here are the categories Workana give you to choose from when posting a project:

  • Mobile Development
  • Web Development
  • Logo Design
  • Web Design
  • Article Writing
  • E-Commerce
  • Advertising on Google/Facebook
  • Illustrations
  • WordPress
  • Writing for Websites
  • Video Creation or Editing
  • Other

Plans and Pricing

Registering an account, creating projects, receiving bids, and chatting with freelancers is free on Workana.

Each freelancer you hire sets their own rates, either on an hourly or project basis. The only fees you have to pay as a client is a service cost that represents a value equivalent to 4.5% of the total project value.

Workana Alternatives

It’s hard to talk about a freelance marketplace without mentioning the big ones like FreeeUp and Upwork. They operate on the same business model as Workana, where they take a facilitation fee for connecting workers and employers.

The big difference with FreeeUp is there is some level of pre-vetting of the workers; they claim to only accept the “top 1%” of applicants.

Your Turn

Have you worked with Workana? If so, please leave a review below to help others with their decision.

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IVAA

Posted by Mica Harvey / US Virtual Assistants, Virtual Assistant Resources

The International Virtual Assistants Association (IVAA) is an organization providing tools, resources, and professional education to help virtual assistants further their professional development and increase their employment opportunities.

It’s a non-profit organization that formed more than 20 years ago and their headquarters are located in Las Vegas, Nevada.

About the IVAA

IVAA ReviewIf you’re starting out as a virtual assistant or want more exposure for yourself and your business, joining the International Virtual Assistants Association (IVAA) might be what you need to help you take your VA business to the next level.

When you sign up for their annual membership you get access to loads of virtual assistant-related tools and resources, but most importantly you gain access to a huge network of other VAs both experienced and new.

The fastest way to learn the ropes in any industry is undoubtedly by being able to ask questions of people who are already established and experienced. The IVAA also host conferences with guest speakers, run mentorship programs, and some other interesting programs designed to help Vas improve their skillsets and grow their businesses.

The only way to unlock all of their services is to become a member. There is an annual fee, and for as long as you keep renewing your membership, you’ll be a part of the organization.

I couldn’t find any conclusive information on how many members the IVAA have, but looking at their conferences and summits, and taking into account how long they’ve been active, it looks on face-value like they offer a good deal of value for their annual membership cost.

Services

Once you’ve signed up for their annual membership, some of their key member services include:

  • Directory listing – You can list your business on their directory to increase your exposure to potential clients.
  • Resources – You’ll get access to loads of resources such as forms, procedures, and other useful things to help you get your business started.
  • Experts – The IVAA holds monthly sessions in chat rooms with experts in the industry.
  • Summits – You’ll get an invite to the IVAA annual live and online conferences to help you learn new skills and keep up-to-date with industry movements.
  • Facebook Group Access – If you like using Facebook groups to keep in touch with other VAs you’ll like having access to the IVAA’s private group.
  • Website Exposure – You’ll have the opportunity to post links on the IVAA website from time-to-time.
  • Mentorship Program – If you’re new to the VA industry you can find an experienced mentor to help you grow your business.
  • And more…

Plans and Pricing

The IVAA operates on an annual membership model to gain access to all their virtual assistant resources, tools, and support.

They have a few payment options to help if you don’t have the full membership amount up front, along with trial and student memberships options as follows:

Regular Membership

With the regular membership, you receive all the perks. Those include conference discounts, access to educational activities, training, resources, tools, weekly chats, access to their Facebook group, directory listings, and more.

You have 3 payment options:

  • Annual – a one-off payment of $137.
  • Semi-annual – Two payments of $80 ($160 total).
  • Quarterly – Four payments of $44 ($176 total).

IVAA Pricing

Trial Membership

If you’d prefer to try before you buy, there is a Trial Membership option which costs $44 for 90 days but this comes with fewer perks.

Student Membership

Alternatively, you can pay $37 for a 6-month Student Membership which also comes with restricted access than the Regular Membership.

There are no refunds, so make sure you know what you’re signing up for before committing.

Hiring from IVAA

If you want to hire from the pool of IVAA members, you can!

There’s a Request for Proposal form you can fill out on the IVAA website, with checkboxes on the skills you need the most help with. To set your RFP up for the best possible responses, be sure to include:

  • The number of hours you expect to need every week or month.
  • If you have any preferences as to time zones / availability.
  • The top two or three tasks you need help with or want your VA to take off your plate.
  • If there is any specific software the VA should have access to and know how to use.
  • If they need prior expertise in a specific industry.

It is free to submit this job post, and your request will be sent out to paying IVAA members. One advantage is that you know there’s at least one small investment these potential VAs have made in their business (their membership fee). That shows they’re serious about their virtual assistant business and theoretically more professional than non-members.

Though I certainly wouldn’t avoid holding non-IVAA membership against a potential freelance hire that was otherwise well-qualified!

IVAA Alternatives

The International Virtual Assistants Association is the only US non-profit dedicated to the continuing development of virtual assistants that I know of.

There are some other great resources for virtual assistants, however. The Virtual Savvy is a great resource for VAs starting out or trying to find new clients. The founder Abbey also runs a massive Facebook community for VAs.

Your Turn

Are you a member of the IVAA? Have you hired an IVAA member? If so, please leave a review below to help others with their decision.

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SpareHire

Posted by Mica Harvey / Freelance Virtual Assistants, US Virtual Assistants

SpareHire is an online platform that uses technology to connect the world’s best top business talent with clients at a fraction of what you’d pay a traditional staffing or recruiting firm.

The company has been in business since 2013, their head offices are in California, US, and they work with clients and candidates all over the globe.

About SpareHire

SpareHire ReviewThe company was co-founded by CEO, Vikram Ashok, and Julien Driod, CMO. They started SpareHire to help business owners and businesses of all sizes find top business talent at a more affordable price point than using traditional staffing and recruitment firms.

They do this by providing the platform for employers to post their project/job requirements and making it easy to communicate with candidates to fill the job role.

How SpareHire Works

SpareHire carefully screens and evaluates candidates before adding them to their database, ultimately accepting approximately one out of every 10 applicants. This means they are doing the legwork for you and providing who they think are the highest quality applicants.

Once you’ve posted a project, you will start to receive applications within a few hours. It’s then up to you to narrow down the field and communicate directly with them to find the best-suited hire.

You can get started finding your perfect candidate for free and with just a few simple steps as follows:

  1. Post your project – Submit a listing or browse their talent pool to start finding a candidate to fill your role.
  2. Talk with candidates – You can communicate with candidates you’re interested in to find out more about them and ask any questions you have.
  3. Manage your project/hire – When you’re happy and ready to select a candidate you can manage the short-term project or secure the full-time hire.

Services

SpareHire’s team specialize in helping you find the best-suited candidate for a project or role you’re trying to fill within your business.

The main areas/roles they specialize in are:

  • Accounting
  • Finance
  • Strategy
  • Sales
  • Marketing
  • Operations and IT
  • Data Analytics
  • Interim Support and Leadership

They already have more than 5,000 professionals in their network to choose from and will start matching you with the best-suited candidates within hours of you posting your role/project.

Plans and Pricing

There is no charge for posting roles or reviewing and communicating with applicants. You only pay a fee when you hire a candidate.

Their current fees are split between contract and full-time roles as follows:

  • Contract roles – 25% of the gross payment amount.
  • Full-time roles – 20% of the first year’s salary.

SpareHire Fee

They also outline the gross hourly rates they recommend paying candidates based on the number of years of experience they have.

To give you an idea of how much you can expect to pay a candidate, SpareHire suggests:

  • 1-3 years’ experience – $75-$125 per hour.
  • 4-10 years’ experience – $125-$175 per hour.
  • 10+ years’ experience – $175-$225 per hour.

SpareHire Pricing

SpareHire Alternatives

Depending on how involved you want to be in the recruitment process and if you have any preference on where workers are based, you can find pre-vetted candidates all over the world on FreeeUp at affordable rates.

In India, VirtualEmployee operates on a similar model (with predictably lower rates). For design and development work, you might also consider TopTal.

Your Turn

Have you worked with SpareHire? If so, please leave a review below to help others with their decision.

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Virtual Assistant Canada

Posted by Mica Harvey / Canadian Virtual Assistants, US Virtual Assistants, Virtual Assistant Companies, Virtual Receptionist Services

Virtual Assistant Canada is a Canada-based virtual assistant company. They have offices and virtual assistants in three locations; Vancouver and Port Alberni in Canada, and Puerto Vallarta, Mexico.

About Virtual Assistant Canada

Virtual Assistant Canada ReviewWith virtual assistants across their offices in Canada and Mexico, Virtual Assistant Canada is able to supply assistants fluent in English, Spanish, and French. That’s something worth noting if you deal with customers speaking any of these languages.

If you’ve been feeling the pressure of managing an ever-growing workload of day-to-day or repetitive tasks that can be handled by someone else, Virtual Assistant Canada has virtual assistants waiting to help.

How Virtual Assistant Canada Works

When you sign up and start working with Virtual Assistant Canada, you can start sending tasks via text, email, phone, or through their app. Those tasks will be picked up and turned around ASAP.

You can even set up recurring tasks, daily, weekly, monthly, and so on, so you can forget about routine tasks and leave them up to your assistant to handle.

Services

Virtual Assistant Canada’s general virtual assistants are ready and well-trained to handle a wide range of those day-to-day business tasks that can be completed remotely.

They also offer some other role-specific virtual assistants. For example. you can hire a virtual receptionist to handle your business calls, a real estate assistant to assist your real estate business, and so on.

They group their assistants into the following categories and skillsets:

  • Virtual Assistants – Administrative tasks, content creation, online research, social media management, and more.
  • Virtual Receptionist – Answering calls, forwarding calls, taking messages, and more.
  • Real Estate Assistants – Real estate administration, content creation, researching properties, real estate social media, creative work, and more.
  • Website Maintenance – Website and plugin updates, database optimization, security scans, website backups, performance scans, and more.
  • Web Design – Search engine optimization, theme design, content creation, linking social media accounts, and more.

Plans and Pricing

Virtual Assistant Canada has different pricing plans for each of their core services. They don’t go into all of their plans on their site but do give the starting price, so I’ve included that below:

  • Virtual Assistants Services – Starts from $59 per month.
  • Virtual Receptionist Services – Plans start from $.99 per minute.
  • Real Estate Virtual Assistants – Starts from $20 per hour.
  • Website Maintenance Services – Starts from $59 per month + $99 setup fee.
  • Web Design Services – Starts from $150 per page.

Virtual Assistant Canada Pricing

They offer a free, no-obligation consultation to run through all their plans and the services included in each package. Naturally, it makes sense to take them up on this offer before making a decision.

Virtual Assistant Canada Alternatives

There is no shortage of US-based virtual assistant companies, but certainly fewer dedicated solely to Canada. A compelling “near-shore” alternative to consider is Uassist.ME out of El Salvador. You’ll enjoy the near-by time zone and closer cultural match, but also pay a lot less.

You also have plenty of options if you’re on a budget and want to look overseas for more cost-effective outsourcing solutions; OkayRelax and My Tasker may be worth a look.

Your Turn

Have you worked with Virtual Assistant Canada? If so, please leave a review below to help others with their decision.

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Remote COO

Posted by Mica Harvey / Bookkeeping Services, US Virtual Assistants

Remote COO is a US-based virtual assistant company. They market their business directive as “your operations resource” by providing dedicated virtual assistants to handle those day-to-day tasks taking up too much of your time.

The company has been in business since 2006. Their offices are located in Houston, Texas, and all of their virtual assistants work from that location.

About Remote COO

Remote COO ReviewThe company was founded by Sasha Crabtrey. After working in the private sector for many years, Sasha formed Remote COO (formally known as Assistance Magnifique) in 2006 to provide cost-effective administrative services to business owners.

Sasha rebranded to Remote COO in 2014. The name means Remote Chief Operating Officer. The COO is the person responsible for all those hands-on operational aspects of a business, and this is what their assistants are skilled in handling.

How Remote COO Works

Their goal is to help business owners, like yourself, hand over those day-to-day business tasks taking up your time. So, you can focus on the more important aspects of your business, like finding more clients.

Their target customers are small business owners, entrepreneurs, and start-ups. They say that what sets them apart from their competitors is the network of professionals they have, allowing them to provide skilled virtual assistants to help you get your objectives accomplished.

Services

Remote COO’s assistants are skilled in handling all those day-to-day operational responsibilities within your business that are sapping your time.

They group their services into four key areas:

  1. Operations – Exec admin, calendar management, travel arrangements, etc.
  2. Marketing – Social media management, blogging, website updates, etc.
  3. Strategy – Brainstorming, process creation, operations infrastructure, etc.
  4. Bookkeeping – Accounts payable/receivable, payroll, Quickbooks, Pro Advisor, etc.

Their services are not limited to these areas. Whatever your requirements, if your tasks can be completed remotely, I recommend contacting them for a quote.

Plans and Pricing

Remote COO does not have any set pricing plans, they work out a quote depending on the specific needs of each customer.

They can work out fixed fees based on a projected timeline and the required work. Or, work out an hourly fee charged monthly based on the desired level of service and skills required.

There is a lot of scope for customizing your plan, so I recommend contacting them and giving them as much detail as possible about the tasks you’re looking to outsource.

Remote COO Alternatives

Boldly and Time ETC are two of the highest rated US-based virtual assistant providers. They are a lot more transparent with their pricing if you’re after a quick quote, and worth considering for US-based assistants.

For bookkeeping and other back office support, with assistants working from a dedicated office environment, RemSource might be worth a look.

If you are on a budget and don’t mind looking overseas there are plenty of highly rated virtual assistant providers based in the Philippines worth considering.

Your Turn

Have you worked with Remote COO? If so, please leave a review below to help others with their decision.

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Fusion

Posted by Mica Harvey / India Virtual Assistants, Virtual Assistant Companies

Fusion Business Solutions is a virtual assistant company based in India, with registered offices in the UK and the US.

The company has been operating since 2006, and they say their goal is to, “help busy individuals and entrepreneurs meet their personal and business needs.”

About Fusion

Fusion First ReviewThe company is owned and managed by Managing Director Madhukar Dubey. They say they have more than 300 virtual assistants based in India, with all staff under one roof for data security.

They also have registered offices in the UK and the US as these are the two main locations they serve.

If you’re finding yourself struggling to keep on top of your day-to-day business tasks, it’s time to consider outsourcing and bringing a virtual assistant on board.

When you sign up for one of their plans, you’re assigned a dedicated assistant. Due to their large number of assistants, they can guarantee there is always a backup should your VA take time off, and they have a deep pool of skillsets to find a good match for your requirements.

How FusionFirst.com Works

All of their plans include a dedicated virtual assistant. The process from signing up to working with your assistant is as simple as:

  1. Choose a plan that fits in with the number of working hours you anticipate needing per week, then sign up for their 3-day free trial.
  2. A member of their team will get back to you and introduce you to your dedicated assistant.
  3. The free trial period gives you the opportunity to get a feel for the working relationship with your assistant. If it’s not the right fit for any reason you can request a different assistant or cancel your plan.

Services

Fusion has a team of 300+ virtual assistants, so it’s fair to say they have a wide range of skill sets and manpower ready to tackle just about any remote tasks you can throw at them.

To give you an idea of some of their most commonly requested tasks, they group most of their services into the following categories:

  • General virtual assistant services
  • MCA services
  • Pre-sales activities
  • Customer care
  • Accounting and bookkeeping
  • E-commerce support
  • Real estate services
  • Mobile app development
  • Insurance services support

Plans and Pricing

Fusion First currently has 3 different pricing plans to choose from with both UK and US pricing:

  • Part-time – $750 (£550) per month for 20 hours per week.
  • Full-time – $1,250 (£950) per month for 40 hours per week.
  • Hourly Plan – $500 (£390) per month for 50 hours.

fusion virtual assistant pricing

Based on a flat 4-week, 20-day month, their part-time plan works out at about $9.30 per hour, while their full-time plan offers better value at $7.80 per hour.

Before committing to a plan it’s worth taking their 3-day free trial. After which, you can either request to change the VA you’ve been working with or cancel your subscription and walk away.

Fusion First Alternatives

If Fusion Business Solutions’ hourly rates are within your budget there are other virtual assistant providers based in India offering similar rates.

My Tasker and VA Talks are two of the more popular, well-established companies with some great feedback.

Your Turn

Have you worked with Fusion? If so, please leave a review below to help others with their decision.

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Virtual Emily

Posted by Mica Harvey / Virtual Assistant Companies

Virtual Emily is a US-based virtual assistant company that has been in business for 10 years.

Their head office is based in Miami, Florida, and their assistants work remotely all over the world.

About Virtual Emily

Virtual Emily ReviewThe company is owned by Vantech Group, a consulting and outsourcing company specializing in providing sales and outsourcing operations for small businesses, entrepreneurs, and executives.

CEO and founder Jose Da Silva has more than 10 years’ experience in the financial sector and started. He said he created Virtual Emily to provide a “Virtual CEO experience” to entrepreneurs and business owners, regardless of where they are located.

Their target customers are entrepreneurs and small business owners who are looking to outsource some of their workloads at a lower cost than employing someone in-house.

How Virtual Emily Works

Virtual Emily supply either part-time or full-time assistants, which they refer to as “Emily’s”.

Virtual Emily recommends getting started by taking a 4-hour free trial and say it will, “change the way you look at outsourcing forever.”

Assuming you’re happy with their service, you can discuss your requirements in more detail. Then, a member of their team will pick the best-suited Emily to work with you.

Once you’ve been introduced to your Emily you can then start working with them and communicating directly with them from there.

Services

Virtual Emily’s assistants are ready and willing to take any tasks off your hands that can be completed remotely.

To give you a better idea of the areas they specialize in, they group their Emily’s into the following categories of skill sets:

  • Admin Emily – Invoicing, documents, admin work, calendar management, and more.
  • Marketing Emily – Social media management, webmaster tasks, marketing campaigns, and more.
  • Data Emily – Research, data entry, lead generation, and more.
  • Sales Emily – Business development, following up leads, sales calls, and more.

Plans and Pricing

Virtual Emily’s pricing is very straightforward.

You can either hire a part-time or a full-time assistant, and the same flat hourly rate of around $9.40 applies.

The two monthly plans are as follows:

  • Part-Time Assistant – $750 per month for 4 hours a day.
  • Full-Time Assistant – $1,500 per month for 8 hours a day.

Virtual Emily Pricing

If you sign up for a part-time assistant you will be assigned several Emily’s. This allows them to offer a wider set of skills, and they share your workload working up to 4 hours per day.

Their full-time plan gives you access to a dedicated assistant if you so wish. This is the plan for those who want to develop a working relationship with the same assistant and really integrate them as part of their team and business.

They offer a 4-hour free trial and recommend taking this as an introduction to their service.

Virtual Emily Alternatives

Virtual Emily is not completely transparent in regard to where their assistants are based, just stating that they are able to “live anywhere and get hired.” (Though the rates do give you a hint that they’ll be located in lower cost-of-living countries.)

If those rates are within your budget, Uassist.ME (El Salvador) and My Tasker (India) might be worth a look.

Your Turn

Have you worked with Virtual Emily? If so, please leave a review below to help others with their decision.

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SEOLix

Posted by Mica Harvey / Virtual Assistant Companies

SEOLIX is a digital marketing company offering a wide range of virtual assistant services. Although they supply part and full-time virtual assistants to help with day-to-day business tasks, as their name suggests, they specialize in SEO (Search Engine Optimization).

The company has been in business since 2009. They are a global company, all of their staff work remotely from locations including the US, Philippines, India, Sri Lanka, and Luxembourg.

About SEOLIX

SeoLix ReviewThe company was founded by current CEO and Chief Consultant Dean Mayor. They have the headline, “World’s best digital marketing company 3 years in a row,” on their homepage, so it’s fair to have high expectations.

When asked what services they provide, Dean told me, “We provide end-to-end digital marketing solutions; some of them are web designing, SEO, backlink creation, social media marketing, Facebook advertising, and providing services of virtual assistants.”

Browsing their site, the core of their services are SEO packages — building links and social signals to give your site a boost in the search engine results.

They list their competitive advantage as the cost-effectiveness of their services. And based on their SEO packages, it does look like you’re getting a lot for your money. This is due to them using overseas staff in the Philippines and India.

Services

You can hire a part-time or full-time virtual assistant and work with them directly handing over just about any business task that can be completed remotely.

If you have a Shopify store, they have assistants specializing in the Shopify software so you can hand over the day-to-day maintenance of your store and focus on growing your business.

The core of SEOLix’s business, however, is their set price SEO packages, and there are literally dozens of different packages to choose from.

Most are related to generating backlinks, which are an important ranking factor to improve your organic reach in Google.

Their two “flagship products” are:

  1. Google Frontier 2.0
  2. Internet Marketing Legion

Both of these are SEO packages that include various backlinks from web properties, social signals, content creation, and all the other elements that go into improving the authority of a website or the individual ranks for specific keywords.

Looking through some of the other services they have various “bundles” including a number of web 2.0 links, directory submissions, social bookmarking, and so on.

It’s worth keeping in mind that there are no guarantees when buying SEO services.

A combination of great content, links, and proper on and off-page SEO techniques is the recipe for improved keyword rankings, but a company cannot, and should never try to guarantee you’ll rank at the top for your chosen keywords.

Plans and Pricing

You can hire a part-time virtual assistant for $295 per month and a full-time assistant for $495 per month. Yes, that’s incredibly inexpensive, and probably the lowest price I’ve seen for a full-time VA.

SeoLix Pricing

Most of their SEO packages are in the $100-$300 per month range. As I mentioned above, there are a lot of different packages to choose from and they scale up the number of links as the price increases.

SEOLix Alternatives

Due to the importance of SEO to web-based businesses, most virtual assistant companies offer SEO support or packages. Wervas is another firm that specializes in SEO.

If you’re looking to outsource overseas there are a number of highly rated companies in the Philippines worth checking out.

Your Turn

Have you worked with SEOLix? If so, please leave a review below to help others with their decision.

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Invisible Technologies

Posted by Mica Harvey / Artificial Intelligence Assistants

Invisible Technologies (inv.tech) is a virtual assistant company that utilizes a mix of human and AI-powered bot technology to complete your tasks.

The company has been operating since 2015, and claim that “starting at $15 per hour, you can automate your entire life and business and save up to 41% of your time.” Pretty impressive mission statement, though I’m curious how exactly they calculated the 41% 🙂

About Invisible Technologies

Invisible Technology ReviewThe company was co-founded by CEO Francis Pedraza and CTO Keenahn Jung. They started Invisible Technologies as a solution-first business, focusing on solving customer pain by using AI to automate those daily time-consuming tasks that are keeping you from doing the types of tasks that only you can do.

They employ agents that work remotely all over the world, but the main purpose of their agents is to streamline your tasks into what they call their “Digital assembly line.”

This is Invisible’s globally distributed workforce combined with their advanced machine intelligence to help complete your tasks faster, with less human resource, and a lower cost to you.

Inv.Tech Workflows

They break down their workflows into three different “lines” as follows:

  • Process Line – This in their process to carry out those repeatable and repetitive tasks that do now require any creativity and stay the same. Such as answering emails, finding leads, and transcribing notes.
  • Specialist Line – This is their process to complete one-off tasks. Things like building a website, fixing website issues, creating job descriptions and so on.
  • Strategist Line – This process involves working directly with a member of their staff to solve a specific problem that can then be handed over to the Process Line to execute on going forward.

Invisible specialize in the kind of tasks that can be easily automated and handled mostly, if not entirely by their AI.

You’ll get the most return out of using their technology and not the human side of their business, so it’s a good idea to speak to a member of their team and see how well this fits with the kind of tasks you’re looking to outsource.

How Invisible Technologies Works

There is just a 3-step process from making contact with a personal bot that’ll be working with you to receiving notice that your tasks have been completed:

  1. You will be introduced to your bot via email, you can then communicate through texts and emails to send them the tasks you want to be completed.
  2. Your bot, and a member of their team will work together to find the most efficient way to complete your tasks on their digital assembly line.
  3. Your bot will send you updates and tell you when your work is complete.

Services

Here are some of the core services their AI can help automate and turn around quickly and efficiently:

  • Calendar management
  • Lead sourcing
  • Onboarding team members
  • Inventory upkeep
  • Scraping and research
  • Formatting spreadsheets
  • Generating statistics and reports

Plans and Pricing

Invisible Technologies have different pricing plans to choose from:

  • Pay-As-You-Go – $15 per hour, this gives you access to your own dedicated relationship manager, 30-minute weekly meetings, and access to the strategist line.
  • Subscription Plans – $10-$12 per hour, you get the same perks as the pay-as-you-go, along with access to the specialist line. This plan is ideal if you need between 20-150 hours per month.
  • Bulk Packages – $9-$12.50 per hour, this plan includes all the perks of the other plans and is the best value for heavy usage of 150+ hours per month.

Invisible Technology Pricing

There are no onboarding fees, you need to pay $40 upfront when you sign up for one of their plans then you’ll be charged prorated for the number of hours you’re using.

Invisible Technologies Alternatives

The introduction of AI combined with human resources is still a new concept. While it has some advantages, if you’re on a budget or would prefer to work with a human assistant, I recommend checking out some of the virtual assistant companies based in the Philippines.

Your Turn

Have you worked with Invisible Technologies? If so, please leave a review below to help others with their decision.

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SupportNinja

Posted by Mica Harvey / Philippines Virtual Assistants, Virtual Assistant Companies

SupportNinja is a company that finds, recruits and onboard the perfect candidates for you and your business so you don’t have to

The company is based in the Philippines and all the staff they recruit are based in their offices. They also have some management staff based in the US to help smooth out the communications.

About SupportNinja

Support Ninja ReviewThe company was founded by Cody McLain in early 2014 and was originally called SupportMonk.

The business was based in India at the time, however, when they grew to more than 50 employees Cody found offices in the Philippines and continued to grow the business there.

Fellow entrepreneur Connor Tomkies came onboard as CEO, and today the business has more than 250 people working in their offices in the Philippines.

Support Ninja specializes in finding you a “Ninja”, as they call their staff members, to fit a role you need filling in your business. (Or multiple ninjas, should you need them.)

They do all the searching, vetting, training, and manage them in-house. That saves you a lot of legwork, so you can spend your time focusing on other areas in your business.

They support a range of businesses all over the world, from Fortune 500 companies in Silicon Valley to small startups looking for help to grow their team and scale up their operations.

How SupportNinja Works

Support Ninja has a fairly rigorous vetting process that includes several rounds of testing, in-person interviews, group interviews, and finally a vote to narrow down the candidates to the best-suited person for the role you’re looking to fill.

Their process looks like this:

  1. Support Ninja post the position you are looking to fill on job boards and look at their own database of pre-vetted candidates.
  2. They put candidates that have applied for the position through a series of tests to evaluate how suitable they are for the position.
  3. They then interview candidates in person that pass the first round of tests to further evaluate them for suitability.
  4. You receive the resumes of candidates that have passed the vetting process so you can narrow down the applicants.
  5. The applicants you have approved for final selection are invited for a group interview setting.
  6. When the final round of background checks is complete, the recruitment team at Support Ninja hold a vote to determine the best-suited candidate, they then send out a formal job proposal offer.

Services

Their core service is finding and managing staff based on your requirements. They specialize in finding staff with the following skill sets and job roles:

  • Customer support
  • Lead generation
  • Content moderation
  • Back-office support
  • Research analysis
  • Image moderation
  • Data entry
  • Human resources

You also have the option to include a “Samurai”, a team leader that will work with your staff. Clients can also add a Ninja Success Manager, a US-based team member who serves as a liaison between you and your team.

Plans and Pricing

Support Ninja does not currently have any set pricing plans. Each recruit is handled on an individual basis depending on your specific requirements.

SupportNinja Alternatives

There is no shortage of virtual assistant companies based in the Philippines offering a wide range of skills and job roles at competitive rates.

If you’re after more of a headhunting service to fit a specific job role then I recommend checking out Cody’s other company, AssistNinja. AssistNinja is geared toward smaller organizations and offers a simple virtual assistant recruiting service.

If you’re comfortable doing the recruiting yourself to see what’s out there, OnlineJobs is your go-to spot for that.

Your Turn

Have you worked with SupportNinja? If so, please leave a brief review below to help others with their decision.

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