Handy

Handy is an online platform that connects individuals with independent service professionals to help with all kinds of hands-on tasks around the home.

Formally known as Handybook, the company has been in operation since 2012. Their headquarters are in New York and their service professionals work across the US. (Check the website to see if available in your area.)

About Handy

Handy ReviewHandy was founded by Oisin Hanrahan and Umang Dua while they were both attending Harvard Business School.

They wanted to provide a practical solution to an age-old problem – finding top-rated service professionals to complete common household tasks, quickly, and easily.

The platform acts as an online marketplace connecting professionals with people seeking out their services.

You can find a skilled professional to help with anything around the home really. From a regular house cleaner to a one-off task assembling some furniture or wall mounting a TV.

For each task, you fill out a form with details of the work you want to be done. Their technology then pings the job to service professionals with the skills to do the work, and they then send quotes to you.

Looking at their list of locations, it looks like they have professionals in just about every city across the US. They have also expanded into parts of Canada and the United Kingdom.

My Handy.com Review

Virtual Assistant Assistant Bonus: Get $40 off your first booking!

How Handy Works

To get started, select the service you want, such as house cleaning, then type in your zip code, some details about the size of your home, preferred date and time you want a cleaner, and click submit.

You will be emailed details of available cleaners and prices. You can then accept, decline, or change any of your details.

Once you’re happy with the quote and have accepted the price the work will be carried out as per your agreement.

https://www.youtube.com/watch?v=8wkPRZl07ks

Virtual Assistant Assistant Bonus: Get $40 off your first booking!

Services

I think it’s fair to say that you will find someone to help with any job around the home that you’d expect a professional handyman to be able to do.

Some of the core services listed on their website include:

  • Home cleaning
  • Furniture assembly
  • Interior painting
  • Moving help
  • Handyman services

Plans and Pricing

There are no plans or pricing as no two jobs are the same. You can request a quote for any of their services in a matter of minutes with just some basic details on the job with no obligation to commit.

I tested Handy out for a house cleaner. As you might guess, the prices depend on how big your house is. I found ranges from $80-$200 per cleaning, and you can get lower prices by signing up for a recurring cleaning plan.

handy pricing

Other cleaning services I considered had a lot more “friction” in the process. You had to call them up, ask for a quote, sometimes they wanted to come out and see your house, and in general it was just a big pain. Handy definitely appealed to me not wanting to deal with that — they made it very easy, and offered a nice discount on the first cleaning.

For other services, just use the quick quote tool on the website or app.

Virtual Assistant Assistant Bonus: Get $40 off your first booking!

Handy Alternatives

TaskRabbit is probably the best-known company for in-person assistance, and they operate on a very similar business model. With more than 140,000 vetted taskers in their database, you shouldn’t have any problems finding what you’re looking for.

Another company that might be worth looking at is Alfred. They offer a subscription model, and for a monthly fee, you can have your very own “Alfred” visiting your home and helping out with chores.

Not quite the handyman on-demand service, but something to consider for help with ongoing tasks such as cleaning and shopping.

Your Turn

Have you worked with Handy? If so, please leave a brief review to help others with their decision.

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Zirtual

Zirtual is a virtual assistant service that offers virtual assistant and personal concierge services to people around the world. Zirtual was founded in 2010 and after stints in San Francisco and Las Vegas, now calls Columbus OH its home base.

VAA Tested_smallerZirtual offers US-based, college-educated virtual assistants that are available to handle a wide-variety of tasks and that are designed to help people get and stay organized.

Note: This Zirtual review is geared toward those looking to hire an assistant. Click here to learn more about how to become a virtual assistant.

Zirtual Services

Zirtual assistants are available to perform tasks, including but not limited to sending out birthday cards, ordering flowers, making travel arrangements reservations, scheduling meetings, conducting research , making calls, coordinating plans, returning calls, sending out and responding to e-mails.

The list goes on.

Why Zirtual?

zirtual review

Not to suggest these other companies will hire just anyone off the street, but Zirtual guarantees that all of their virtual assistants are thoroughly screened, college-educated and competent to your perform tasks. When it comes to building trust with someone you’ve never met, the hiring process becomes that much more important.

Founder Maren Kate Donovan explains: “We have a seven step hiring process that includes thorough background checks, personality tests and social background checks—to ensure people haven’t lied and to get a very deep understanding of what makes them tick as people.” She goes on to note that Zirtual only hires 3% of the people who apply, and that they receive 4 weeks of traning before they handle their first client.

Your Zirtual virtual assistant service also comes with an “Epic Guarantee” — that you’ll be satisfied with their work and that your personal information will be kept safe. If you have problems with the service you can have a new virtual assistant appointed and also have the option a refund in certain circumstances.

To get started with Zirtual, there are no start-up, or initiation fees aside from your monthly subscription. In addition, there are no long or short-term contracts, individuals can choose to use Zirtual on a one-time basis or sign up for a monthly plan you can cancel at any time with no penalty.

Plans and Pricing

The most popular option is the Entrepreneur plan priced at $398.00 per month. The Entrepreneur plan includes same-day support from your dedicated assistant and the ability to outsource tasks up to a cumulative 12 hours a month. (Slightly more than $33 per hour.)

If you have more work to outsource, Startup and Small Business-level plans give you more hours of support and reduced effective hourly rates.

The company recently axed their $199 per month entry-level plan and their on-demand Zirtual Now service.

Zirtual Review

(Here’s the PowerPoint slide deck my ZA made — pretty slick, right?)

These rates make Zirtual slightly more affordable than other US-based competitors like Red Butler, which offers similar unlimited dedicated service at $495 a month.

Zirtual Founder Interview

US VA Company Comparison Chart

Prialto Time Etc MyTasker Boldly
Customer Rating
Established 2009 2007 2012 2012
Hourly Rate $27 $24-27 $7.50-14 $59
Minimum Package $1500 for 55+ hours $270 for 10 hours $140 for 10 hours $2360 for 40 hours
Dedicated Assistant
Minimum VA Experience Extensive in-house training 5 years In-house training 7 years
Team Access
Rollover Hours *does not charge overage
Free Trial
Learn More Learn More Learn More Learn More
*Specialist services are available for an additional charge.

Out of Beta

Since their founding, Zirtual was an invitation-only service — you had to know someone on the inside, or come through this website, to get in. But in January 2014, in response to strong demand, Zirtual lifted the by-invitation-only rule and opened the gates to the general public.

To fuel their growth in this rapidly expanding industry, Zirtual announced that they raised an additional $2 million in venture capital in January 2013.

Zirtual Shutdown?

On August 10th, 2015, Zirtual “Paused All Operations” and abruptly laid off all staff via email. Later in the week, they announced the company had been acquired by Startups.co and was open for business again.

As of late-2018, the company’s social accounts haven’t been updated in months and some readers have noted that the company has been unresponsive to inbound inquiries. I’m not sure what to make of it though; I got a note from Zirtual’s COO saying they are still very much in business.

Zirtual Alternatives

If you’re looking for a dedicated virtual assistant service as an alternative to Zirtual, two that come highly regarded are Time Etc and Boldly. You’ll find the base hourly rates slightly lower at Time Etc and slightly higher at Worldwide.

I put together this little comparison guide between Zirtual and rival Time Etc to give you a side-by-side look.

And if you’re comfortable “going direct” and hiring your own freelance VA, you may be able to find some qualified talent on FreeeUp. The drawback of course is you have no backup if it doesn’t work out and have to do the entire hiring process yourself start to finish.

Have you worked with a Zirtual concierge? If so, please share your experience below!

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19 Outsourced Meal Prep Services That Want to Save You Time in the Kitchen and the Grocery Store

We outsource cooking all the time — every time you eat at a restaurant or order take out, right?

But what about making the chore of cooking easier when you do it at home. We know it’s generally cheaper, healthier, and probably better for our families to eat together at home, but there’s a lot of effort that goes into putting dinner on the table.

You have to come up with what to cook, find the time to get to the grocery store, and then of course make the meal, serve it, and clean up.

A new crop of companies have popped up to help make life a little easier on that front, ranging from meal planning services to complete done-for-you ready-to-eat meal delivery services. If the nightly question of “what’s for dinner?” is a pain-point in your life, the 26 services below want to help.

Consider them your virtual dinner assistants!

Ready-to-Eat Meal Delivery Services

Vegin’ Out

Vegin’ Out is a Los Angeles-based Vegan meal delivery service that delivers delicious, healthy, organic, well-balanced weekly vegan meals to your home or office at an affordable price.

vegin-out

They deliver throughout Los Angeles and ship via FedEx throughout any area outside of Los Angeles, Southern California, Northern California and Nationwide.

There is 9-10 vegan meals worth of food in a single order. It is $127.99 for a single vegan meal order, which consists of 8 Dishes (3 vegan entree 24 oz dishes, 4 vegan side 16 oz. dishes, 1 soup 32 oz.) and 5 vegan cookies, and $234.99 for a double which is exactly twice as much as a single.

VAA Special: Get $20 off your first order!

Sakara

Sakara is an organic food service that serves up creative salads. Meals are free of gluten, dairy, eggs, meat, and seafood.

sakara

Delivery is available across the continental US. Food will be delivered in two or three deliveries per week.

3-day Taste It plans start at $80 and 5-day Taste It plans start at $125, plus delivery. Or subscribe for $69 a day and receive breakfast, lunch, and dinner five days a week.

VAA Special: Get $50 off your first order!

Paleo on the Go

Paleo on the Go is a Florida-based meal delivery service company that highlights organic, pasture-raised and food cooked in high quality oils.

paleo-on-the-go

The proteins found within are all grass-fed, pasture-raised or wild, and they offer nationwide delivery.

They have a Paleo meal subscription plan of $300 and $500. Also, they have a Strict 30 Meal Plan, 30 Day Challenge – 30 Meals and 30 Day Challenge – 60 Meals Provided.

Freshly

Freshly is a New York-based food company that delivers ready to cook meals and snacks in the United States. Cooking facility and kitchen is located in Arizona.

They have four meal plans:

  1. Freshly Flex 6 which is $69/week and with 6 gourmet meals
  2. Freshly Flex 9 which is $99/week with 9 gourmet meals
  3. Freshly Flex 12 for $129/week with 12 gourmet meals. All delivered once every week.
  4. The biggest plan they have is the Freshly Fit which is $229/week with 21 meals in total/week with two weekly deliveries. They deliver to 21 states and are still expanding.

Pete’s Paleo

Pete’s Paleo is a San Diego-based meal company that delivers nationally. If you’re a San Diego local, you can pick up your order at selected locations.

Meals are delivered weekly or bi-weekly. Purchase a set of five, 10, or 14 meals, or subscribe for weekly deliveries and save.

For example, a 10-meal pack costs $162, or $152 if you subscribe.

Veestro

Veestro is a plant-based, whole food meal delivery service that ships nationally except for Alaska and Hawaii. All of Veestro’s meals are 100% plant-based and made with organic, non-GMO ingredients—and free of preservatives.

A la carte meals range between $5.99 and $11.99 for salads, soups, entrees, and desserts. They also offers a $99 starter pack (12 meals, one juice, and shipping included) and meal packs. The minimum order is $35, and shipping is free on orders of $199 and above.

Meal Prep Kit Delivery Services

HelloFresh

HelloFresh is an online food retailer that delivers meal kits and recipes to subscribers.They deliver a box of fresh, pre-measured ingredients and delicious recipes.

hellofresh

They have three recipe boxes:

  1. Classic
  2. Veggie
  3. Family

Prices range from $8.75 to $9.90/meal. They deliver nationwide except Hawaii and Alaska, and also have a presence in Canada and the UK.

VAA Special: Get $50 to spend at HelloFresh!

GreenChef

GreenChef is the first USDA-certified organic meal kit.

greenchef

You can choose from five different menu types:

  1. vegetarian
  2. omnivore
  3. carnivore
  4. gluten-free
  5. paleo

Their weekly menus are available online. They deliver nationwide except Alaska, Hawaii and Washington and to limited areas in Wisconsin, Minnesota, and Oregon. Meals ranging in price from $10.49 to $14.99 per person plus $9 shipping and handling per box.

VAA Special: Get 4 free meals!

Gobble

Gobble is a gourmet dinner service providing company that delivers freshly-prepared dinners from local chefs to professionals and families.

The “hook” is that each meal takes 15 minutes or less to prep.

Each delivery comes with a total of three dinner kits, each with 2 or 4 meals. Gobble boxes are delivered on Tuesdays, Wednesdays, and Thursdays.

They charge an all-inclusive price of $11.95 per meal if you order 6 or more meals and $13.95 per meal if you only order 4 meals. If you’re ordering 6 meals, you’ll pay $71.70 total.

Each week there are meals that are dairy-free, nut-free, or gluten-free or can be prepared as dairy-free, nut-free, or gluten-free. They currently deliver within all of California, Nevada, Washington, Oregon, Arizona, Idaho, and Utah.

I liked Gobble because of the quick prep time. Was it as “gourmet” as Blue Apron? Probably not, but definitely tasty, fast, and easy.

VAA Special: Get a free dinner kit for 2!

Home Chef

Home Chef specializes in delivering delicious healthy recipes you can prepare in 30 minutes or less. Every week, they offer a dozen new meal delivery options, including gluten-free, low carb, vegetarian, soy-free and nut-free meals.

Meals cost $9.95 per serving and can be ordered in 2, 4, or 6 serving offerings. Shipping is free for orders over $45.

Sun Basket

Sun Basket is a no-commitment meal delivery service that has Chef-developed and nutritionist-approved recipes. Weekly delivery of fresh pre-measured ingredients and 3 recipes that you can choose from Chef’s Choice, Paleo, Gluten-Free, Vegetarian, and Rise & Shine (2 dinners + 2 breakfast recipes).

Meals cost $11.49 per person, delivery costs $5.99 per week. Your first week’s delivery for subscriptions is free! They currently ship to 35 states.

Blue Apron

Blue Apron is a New York-based weekly meal ingredients delivery service that offers a portion of the ingredients in a box with a recipe. In each box, we enclose detailed recipe cards featuring step-by-step instructions in order to make meal preparation easy and enjoyable. Their ingredients are USDA certified organic.

They also offer a two plan options: 2-person plan and family plan. The 2-person plan consists of 3 meals. Price per serving is $9.99 a meal, or $59.94 for the entire 6-serving delivery. As for the family plan, it can feed a family of 4. Price per serving is $8.74 a meal, or $69.92 for the entire 8-serving delivery. Shipping is always free. With your first order, you get three meals for free.

My wife and I did Blue Apron for a while, and the meals were mostly delicious — except for one chili recipe that was burn-your-face-off-spicy. The drawback was the prep time; it took both of us working in the kitchen in a team effort sometimes for 20-30 minutes to make some of the meals.

Purple Carrot

Purple Carrot is a Boston-based meal kit delivery service that ships healthy ingredients and delicious recipes to busy, health-conscious people, using only whole food plant-based ingredients.

They deliver to 34 states throughout the Northeast, mid-Atlantic, and West Coast. Meals are shipped on Mondays in boxes. For three meals that feed up to two people is $68 and two meals that feed up to four people costs $74.

Marley Spoon

Marley Spoon is an online platform backed by Martha Stewart that provides cook at home food subscription and delivery service.

They have a flexible subscription plan and has two options for boxes: a 2-person box and a family box. The 2-person box is $61.50 per delivery and includes 3 meals for 2 people. The family box is $106.80 per week and includes 3 meals for 4 people.

You can skip a week or pause your subscription anytime. Their recipes offer a good mix of vegetarian, fish and meat options and ingredients are guaranteed to have the highest quality. Marley Spoon delivers to most of the contiguous US states and some countries internationally. Shipping is always free of charge.

Gousto

Gousto is an online marketplace that enables users to order and receive delivery of cooking ingredients and recipes in the UK. They have a no-commitment plan for their recipe kits.

Currently, they offer 6 types of weekly boxes: 2 recipes for 2 people – £27.49 per week, 2 recipes for 4 people – £41.99 per week, 3 recipes for 2 people – £34.99 per week, 3 recipes for 4 people – £51.99 per week, 4 recipes for 2 people – £41.99 per week and 4 recipes for 4 people – £59.99 per week.

Their fresh produce came from local farms in Lincolnshire and unsavoury extras are excluded. 

Meal Planning Services

5 Dollar Dinners is a meal service that makes dinner for your family for $5 or less. They have a $5 Meal Plan which is a weekly meal plan subscription service where the the company does all the planning for the customers.

Prep Dish is a Paleo and Gluten-free meal preparation service that provides you with a printable grocery list and easy-to follow recipes for you to make. A meal plan consists of 4 meals, 1 breakfast, 1 snack and 1 dessert.

There are three kinds of subscriptions:

  • monthly ($14/ month)
  • yearly ($99/year)
  • premium ($149/year)

Groceries are delivered nationwide and they are currently working with Instacart.

eMeals is a meal planning service that let’s you pick your plan, get the recipes and shop for ingredients. They provide over 50 different meal plan options based on your food style preference, family size and the current sales at several large grocery stores.

A subscription at eMeals is as low as $5 a month for a 12-month subscription. You also have the option of a 3-month subscription for $10 a month. They have a 14-day free trial of people who are not sure if it’s not worth the money.

Cook Smarts is a five meal plan newsletter to help home cooks cook more and stress less. They provide cooking tips and instructional videos for free. They also have an app that is available to Android and iOS users.

Your Turn

Have you ever considered outsourcing some of your home cooking, shopping, or meal prep time? Let me know in the comments below!

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Pangara

Pangara is a Swedish company specializing in connecting clients with freelancers, primarily developers, designers, and testers.

The company was founded in 2016. Their current pool of freelancers are based in Vietnam, and they are planning on expanding in the future.

About Pangara

Pangara ReviewThe company was founded by three Swedes; Christopher Beselin, David Svensson, and Fredrik Wesslen.

David and Fredrik both have backgrounds in the consulting industry, and Christopher was the co-founder of a large e-commerce business that was acquired by Alibaba for around $3 billion.

They started Pangara in 2016 with the goal of finding talented freelancers and connecting them with entrepreneurs and business owners at an affordable rate.

They do this by finding their talent in Vietnam. A country with a lower cost of living than the states, allowing them to leverage very competitive hourly rates.

All of the developers in their database go through a rigorous qualification process before being accepted. This means they are able to offer several candidates based on how well their skillsets line up with your requirements.

Once you start working with one of their freelancers you have the freedom to work directly with them, just as you would a member of your team. Should any issues arise, however, you can work them out through a member of Pangara’s support staff.

They say their target customers are businesses of any size and they have the manpower to scale up with you as your business grows.

How it Works

Pangara breaks down their process of finding you a freelancer into a 3-part process as follows:

  • Request – A member of their team will work with you to find out what your “must-haves” and “nice-to-haves” are from your freelancer.
  • Matching – They will present you with a number of freelancers that meet the requirements you discussed with them. You can then make the decision by yourself or discuss the candidates with your contact.
  • Create – Once you’ve chosen a freelancer you can start communicating and working with them directly. Pangara handles all the administrative work, contracts, time reporting, and so on, so you can just focus on the tasks at hand.

Services

Pangara specializes in finding highly skilled developers. To give you an idea of the types of skillsets they provide, they can supply freelancers to help in the following areas:

  • Front-end developers – HTML, CSS, etc.
  • Back-end developers – PHP, Python, etc.
  • Database developers – MySQL, Oracle, etc.
  • Designers – UX/UI and graphic designers.
  • Quality assurance – Testers and quality assurance developers.

Plans and Pricing

Pangara does not have any set plans or pricing. They say their hourly rate starts at $39 per hour, but are flexible and always build a custom plan depending on their client’s needs and the freelancers they find.

Any hires come with a 14-day no-risk guarantee, so you can have peace of mind that if you’re unhappy for any reason you can ask for a refund.

Pangara Alternatives

As far as Pangara alternatives go, the first that comes to mind is Toptal, a US-based company with a similar business model. The main difference being that their freelancers are based in the US, so their rates are a lot higher.

Another less expensive option is to try and find a developer on Upwork. You’ll have to do the legwork yourself, but for a one-off task, there is a good chance you’ll find a suitable candidate.

When asked, what if anything sets them apart from their competitors, Pangara said their rigorous qualification process and competitive rates.

Your Turn

Have you worked with Pangara? If so, please leave a review below to help others with their decision.

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Hello VA

Hello VA is a UK-based virtual assistant company that has been in business since 2016.

Their head office is located in London, and their assistants work remotely across the UK. They provide a wide range of virtual assistant services to business owners all over the world.

About Hello VA

hello va reviewHello VA is overseen by their parent company, Renowned Investment Ltd. They say the idea to provide virtual assistant services came together a few years ago, and in 2016 they officially launched.

They provide virtual assistants for entrepreneurs, professionals, and SME’s. If you’re at a point in your business where you’re spending too much time on daily tasks and not enough time growing your business, it’s probably time to outsource.

How Hello VA Works

To get started all you have to do is contact a member of their team outlining the kinds of tasks you want to outsource or be very specific if you’re in a position to.

They will assign an assistant based on their skill-set lining up with your work requirements, recommend the best package based on how long they anticipate the tasks taking, and you can start communicating with your assistant from there.

Services

Hello VA’s virtual assistants are ready and willing to take just about any tasks off your hands that you be clearly communicated to them and completed remotely.

To give you a better idea of the areas they specialize in, they group their services into the following categories:

  • Inbound and outbound Calls – General virtual receptionist services.
  • Telemarketing – Lead generation, direct sales, telemarketing, and so on.
  • Back-office Support – Accounting, record maintenance, IT services.
  • Live Chat Support – Provide live chat support that is answered within minutes.
  • Graphic Design – Logos, blog graphics, business card designs, branding, and so on.
  • Web Design and Development – Anything from help designing a new website, to adding shopping carts and other features to your site.
  • Digital Marketing – SEM, SEO, social media marketing, and so on.
  • Content Writing – Keyword driven content for your site, outreach emails, and so on.

Plans and Pricing

Hello VA currently has three different pricing plans as follows:

  • General Bucket – £75 per week for 20 hours (works out at approximately $96 per week or $4.80 per hour).
  • Start-up Bucket – £105 per week for 30 hours (works out at approximately $135 per week or $4.50 per hour).
  • Expert Bucket – £125 per week for 40 hours (works out at approximately $160 per week or $4.00 per hour).

hello va pricing

The first thing that jumps out is that these are very competitive rates for UK-based virtual assistants. Those rates are actually about half the minimum wage for workers in the UK so I’m not sure how exactly the company is pulling that off.

When my research team brought this up, their response via live chat was, “Client satisfaction is our first priority at this stage.” That doesn’t really answer the question.

After a little more digging, it seems like there’s a Hello VA connection to Bangladesh, which makes a lot more sense at those rates.

Still, there’s a 3-day free trial if you want to sample their services and see how they work in real life.

Hello VA Alternatives

Time ETC and Boldly are two of the larger companies providing UK-based virtual assistant services if you’d feel more comfortable trying out a longer-established VA provider.

They do however have much higher rates, so if budget is your main restriction why not take up Hello VA on their free trial to see if they are a good fit for your business.

Your Turn

Have you worked with Hello VA? If so, please leave a review below to help others with their decision.

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Answer1

Update: Answer1 has re-branded to Nexa. Please see my review of their site here.

 

Answer1 is a US-based virtual receptionist service based in Phoenix, AZ. The company has been in business for more than 30 years providing virtual receptionist services to small and medium-sized businesses all over the world.

Virtual receptionist services give business owners a cost-effective solution to having a professional sounding receptionist on the end of the line for their customers 24/7. Answer1 has a team of trained virtual receptionists waiting to handle your calls.

About Answer1

The company is headed up by CEO Parker Davis. Answer1 has been operating for more than 30 years, making them one of the longest established businesses in the virtual receptionist space.

Their mission statement is to “Help small and medium-sized businesses sell more, cut costs, and enhance their brand image.”

They do this by providing skilled and professional sounding receptionists to handle your business calls.

How Answer1 Works

When you sign up with Answer1 your account will be assigned a team of virtual receptionists to ensure you have cover 24/7 if that’s what you’ve requested.

You can provide customized scripts and greetings, so your customers will always get the same feeling when they call. Regular customers might even get to know the same receptionists.

You can then use an existing phone number or Answer1 will assign a dedicated one. Then all you have to do it let them know the hours you want to cover for and you’re ready to go.

Services

Answer1’s receptionists provide a wide range of services that can be handled down the end of a phone line.

To give you a better idea of how they can best serve your business, they group their services into the following core areas:

  • Virtual Receptionist Services – Call answering, message forwarding, and more.
  • Lead Qualification and Appointment Scheduling – They can integrate their software with yours to schedule meetings, confirm appointments, and more.
  • Customer Support – Their receptionists can provide IT support, ticking support, help desk support, and so on.
  • CRM Integration – Integrating your systems and processes with Answer1’s makes the workflow between their receptionists and your business smooth and streamlined.

Plans and Pricing

Answer1 has four different pricing plans. All of their plans have a $90 one-off set up fee and are based on the number of minutes you anticipate using in a 4-week period.

If you go over the number of minutes in your plan, you’re simply charged for each additional minute at the base rate of the plan.

A complete list of their plans at the time of publishing is as follows:

  • Entrepreneur – 100 minutes for $239 per 4 weeks ($2.39 per minute).
  • Professional – 200 minutes for $399 per 4 weeks ($1.99 per minute).
  • Executive – 500 minutes for $749 per 4 weeks ($1.49 per minute).
  • Enterprise – 500+ minute customs plans available upon request.

They offer a 21-day money back guarantee, so you have peace of mind should you encounter any problems in the first three weeks.

Answer1 Alternatives

Ruby Receptionists and Gabbyville operate on very similar business models and pricing structures. Both also offer a 14-day free trial if you want to try their service before making a decision.

Your Turn

Have you worked with Answer1? If so, please leave a review of your experience below to help others with their decision.

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ReceptionHQ

ReceptionHQ is a virtual receptionist service provider specializing in handling calls, customer support, messaging, and all inbound telecommunications for businesses of all sizes.

The company has been operating since 2007, and their head office and their team of receptionists are based in Phoenix, Arizona.

About ReceptionHQ

receptionhq reviewThe company was founded by the current CEO David Atkinson. He founded the parent company Office HQ in Australia 14 years ago and launched Reception HQ in the US in 2007, and the UK in 2010.

ReceptionHQ’s target customers are businesses of any size. They provide a cost-effective solution to giving your customers 24/7 support on the end of the line.

Naturally, this can help you increase conversions and sales, and never leave a customer frustrated not being able to get an answer.

It’s also a handy way to screen all your incoming calls and only have certain calls forwarded to you, which they can do wherever you are in the world.

How Reception HQ Works

When you sign up for one of their plans you can provide scripts for their team to read from, use your existing number, or have them provide a dedicated number for your calls.

Then just let them know when you want your calls answered, how you want them to handle your messages, and they do the rest.

A nice touch is that Reception HQ says they value their receptionists as highly as their clients. They even include profiles and soundbites for a few of their receptionists on their site if you want to put a face to who’ll be answering calls on behalf of your business.

Services

Reception HQ’s receptionists provide a wide range of telecommunication services, including but not limited to:

  • 24/7 live receptionist call answering
  • Call transfers/forwarding
  • Messaging service
  • Email/text messaging communications
  • Customer support

Plans and Pricing

ReceptionHQ offers two types of pricing plans.

Their ReceptionistPlus plans are priced per call, and their MyAssistant plans are priced per minute.

A full list of their plans at the time of publishing is as follows.

ReceptionistPlus Plans

  • ReceptionistPlus – $15 per month for a pay-as-you-go plan with an extra $2 per call.
  • ReceptionistPlus 25 – $50 per month for 25 calls ($2 per call).
  • ReceptionistPlus 50 – $80 per month for 50 calls ($1.60 per call).
  • ReceptionistPlus 100 – $135 per month for 100 calls ($1.35 per call).
  • ReceptionistPlus 200 – $250 per month for 200 calls ($1.25 per call).

receptionhq pricing

MyAssistant Plans

  • MyAssistant – $40 per month for a pay-as-you-go plan with an extra $1.80 per minute.
  • MyAssistant 50 – $105 per month for 50 minutes ($2.10 per minute).
  • MyAssistant 100 – $160 per month for 100 minutes ($1.60 per minute).
  • MyAssistant 200 – $275 per month for 200 minutes ($1.37 per minute).
  • MyAssistant 500 – $625 per month for 500 minutes ($1.25 per minute).

When deciding which plan is most suitable for your business you need to carefully consider how many calls you anticipate Reception HQ answering on behalf of your business, and how long your average call is.

Any excess calls over and above what is included in your plan are charged at $1.85 per call or $1.65 per minute.

They offer a 7-day free trial, so you can try their service before committing to a plan. Always worth considering, especially if you’re comparing Reception HQ with another virtual receptionist provider.

Reception HQ Alternatives

Gabbyville and Ruby Receptionists are two of the US-based virtual telephone answering companies with great feedback worth checking out.

Their pricing is a little higher than Reception HQ, but they also offer free trials, so you can give them a try and make an informed decision on the value they’ll provide your business.

Your Turn

Have you worked with Reception HQ? If so, please leave a review below to help others with their decision.

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UrbanTimer

UrbanTimer is a virtual assistant company based in Kolkata, India. The company was founded in February, 2016.

Although the company is a fairly new addition to the virtual assistant space, UrbanTimer was founded by two individuals with considerable experience in the industry.

About UrbanTimer

urbantimer reviewUrbanTimer operates out of Kolkata, India. All of their virtual assistants are based in their offices and managed in-house. The company puts each of their virtual assistants though “an extensive process” to ensure they are hiring fluent English speaking workers with a wide range of skills.

The company founders are Bikash and his spouse, Rima. Bikash is a former co-founder of MyTasker, and has a wealth of experience as an entrepreneur and as a virtual assistant himself. Heading up UrbanTimer, Bikash plans to offer an unparalleled service not found with other virtual assistant providers.

The company are “committed to help people save valuable time.” Meaning, by outsourcing your business tasks to UrbanTimer you can free up your own time to focus on other areas of your business.

Their target customers are busy professionals and entrepreneurs anywhere in the world. This also includes small and medium-sized enterprises, as well as large corporate organizations. Anyone looking to outsource tasks at a cost-effective price can benefit from their services.

UrbanTimer Founder Interview

Services

Getting started with UrbanTimer is straightforward. You sign up via their site for one of their packages, or you can contact them to discuss your requirements first.

UrbanTimer offers a wide range of services, including the following:

  • Administrative assistance
  • Social Media services
  • Research tasks
  • Customer service
  • Website design and maintenance
  • Content writing
  • Email management

If you have a specific virtual role in mind, they recommend contacting them to discuss your exact requirements.

Plans and Pricing

UrbanTimer currently have five different payment plans. Their plans start at $100 for 10 hours, with their largest plan being $960 for 160 hours. So, the hourly rates range from $10 an hour to as low as $6 an hour.

urbantimer pricing

Full Pricing Table (as of press time):

  • 10 hrs per month – $100 ($10/hr)
  • 20 hrs per month – $190 ($9.5/hr)
  • 30 hrs per month – $270 ($9/hr)
  • 50 hrs per month – $400 ($8/hr)
  • 80 hrs per month – $600 ($7.50/hr)
  • 110 hrs per month – $770 ($7/hr)
  • 160 hrs per month – $960 ($6/hr)

With all these plans, your Account Manager oversees the tasks you send and assigns the best fit VA to work on the tasks.

UrbanTimer also offers a dedicated full-time assistant (with backup) for $1,000 a month, and an “Infinite” plan offering you the chance to buy as many hours as want a month on-demand. You start by paying $15 an hour for the first 50 hours, then the rate drops to $10 an hour for the remaining hours you purchase.

The rates for the “planet”-named plans are definitely competitive in the industry, as is the on-demand offering. The full-time dedicated assistant rate is on par with what you may find at other companies.

If you are new to using VAs or want to sample their services, UrbanTime does offer a free trial. This offer includes 5 free hours of virtual assistant time over 2 days.

UrbanTimer Alternatives

As you know, there are several options for quality virtual assistant companies in India. Bikash’s last startup, MyTasker, is among the most popular and well-rated. You might also consider VA Talks or VMG BPO.

One thing I like to do is to contact two or three companies to compare services, prices, and communication before making a decision.

Your Turn

Have you worked with UrbanTimer? If so, please leave a review of your experience below to help others with their decision.

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AnswerForce

AnswerForce is a 24/7 live call answering service with live web chat support. The company supports over 2,500 small and medium-sized businesses with customers in the United States, Canada, and the United Kingdom.

About AnswerForce

Virtual telephone answering services allow individuals or companies of any size to have someone on hand to answer calls 24/7 at a fraction of the cost of hiring team members in-house.

AnswerForce targets small service businesses, franchises, and other service industry professionals. This includes businesses and franchised across home services, HVAC, plumbing, and more.

 

 

AnswerForce ensures that you have customer support available around the clock regardless of your business hours. This is particularly useful if you have customers overseas.

When you sign up for a plan with AnswerForce they assign a team of virtual receptionists to answer your calls using a customized script..

You choose when to forward your calls and leave the rest up to them. You can then track calls, minutes used, messages, and all your other stats via their web or mobile app interface.

How AnswerForce Works

AnswerForce outlines a simple 5-step process to seamlessly hand over your inbound calls, appointment scheduling, web chat, and other communications to their team:

  1. Choose your plan (more info on plans and pricing below or contact your sales representative).
  2. You will receive a number.
  3. You will be given a basic script with the option to customize it.
  4. Schedule a setup appointment.
  5. Start forwarding your calls and leave the rest to their team.

https://www.youtube.com/watch?v=pTQjVwruykU

AnswerForce’s Services

AnswerForce offers a range of services to enable your customers to connect with a member of their team easily, and quickly.

Their core services are:

  • 24/7 Live Phone Supportwith 24/7 virtual receptionists, your calls will be answered the way you prefer, every time. Never miss another call.
  • Live Message Relaythey’ll send your incoming call messages instantly through the AnswerForce App, SMS text, or email. The choice is yours.
  • Appointment Booking they make it easy for customers to arrange
  • call-outs, book site visits, and more.
  • Live Web Chat – web chat gives customers another way to interact with your team 24/7 and have their questions answered quickly.
  • Lead Capture Proactive receptionists will qualify and capture the information from your inbound calls so you can begin scoping the job.
  • Lead Response – their team can also place outbound calls to new contacts from webform submissions or your business software, in 5 minutes or less.
  • Lead Re-engagement – just like retargeting, the AnswerForce team can contact and qualify older leads who have shown interest in your franchise in the past.

 

They have some good reporting tools to keep you up-to-date. For example, you can check how many minutes you have left, the number of calls that have been answered, call recording, the ability to track when calls are coming in to determine the highest call volume time and days, and more via their desktop/mobile app interface.

AnswerForce Plans and Pricing

AnswerForce has many pricing plans available to suit every company size. Here are a few examples as a reference:

  1. Intro – $259 per month for 200 minutes + 50 chats, plus a $99 one-off setup fee and a charge of $1.80 per each additional minute used.
  2. Best Value – $359 per month for 300 minutes + 100 chats, there is no setup fee and a charge of $1.70 per each additional minute used.
  3. Basic – $349 per month for 250 minutes + 75 chats, plus a $99 one-off setup fee and a charge of $1.80 per each additional minute used.
  4. Standard – $649 per month for 500 minutes + 150 chats, there is no setup fee and a charge of $1.70 per each additional minute used.
  5. Premium – $959 per month for 800 minutes + 250 chats, there is no setup fee and a charge of $1.60 per each additional minute used.
  6. Enterprise– $1,179 per month for 1,000 minutes + 300 chats, there is no setup fee and a charge of $1.60 per each additional minute used.

*Pricing at time of publishing

Their rates are very competitive. All plans include 24/7 cover, live call transfer, instant message delivery, unlimited script updates, bilingual services (Spanish), video call software, and online account access.

All packages now include live chat answering too – both on your website and on Facebook messenger. So you can make sure that every enquiry is answered by a real person 24/7!

The Basic and Best Value plans also include appointment setting, custom scripting, CRM integrations, a web landing page, live web chat, click to call, eCommerce order entry, and web form lead response.

There is no charge for the first 30 calls under 30 seconds on all plans, any calls over 30 seconds are always rounded up to the nearest minute and billed this way and all plans are month-to-month.

AnswerForce Alternatives

AnswerForce’s pricing is a bit more competitive and all their plans come with live chat included in the packages with no extra cost. Although they don’t offer a free trial, they offer a month-to-month service with no contracts to tie you in. They also offer scalable solutions, so should you run out of minutes in a month, you can upgrade to a higher package to save on paying out–of-bundle rates and vice-versa if you’re using too few minutes.

Gabbyville and Ruby Receptionists are two highly rated virtual telephone answering services operating on a similar model. They offer free trials, so you can try before you buy so you can make an informed decision.

Your Turn

Have you worked with AnswerForce? If so, please leave a review below to help others with their decision.

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TaskRabbit

TaskRabbit is task-based outsourcing company with a local twist. They’ll handle virtual tasks like most of the other companies here, but their real specialty is in local, hands-on assistance.

TaskRabbit got its start in Boston in 2008, and has since expanded to several major cities, attracting millions in venture capital funding along the way.

About TaskRabbit

taskrabbit reviewThe company is essentially a marketplace between people who need stuff done, and people willing to do that stuff.

It can be anything really, from house cleaning to local pick-up and deliveries, handyman services, moving help, and more. The people helping you are called TaskRabbits.

How TaskRabbit Works

How it works is you post the task you need done, in as much detail as you can, and TaskRabbits bid on the job. Generally the lowest bid wins, but you can view their profiles and feedback ratings as well and pick the winner.

TaskRabbit is designed to help busy people save time and money, and it works.

In markets like San Francisco, TaskRabbit is a well-known go-to tool for errands and other odd jobs you don’t want to do yourself. The only drawback is it can be somewhat time-consuming to post each task one at a time.

(I tested it out for a handyman hire!)

Who Are the TaskRabbits?

As you might imagine, there is a greater demand for people trying to earn money doing other people’s tasks than those requesting the tasks themselves. That means a higher quality of service as all the TaskRabbits know there is a long waiting list of potential replacements behind them, waiting for them to screw up.

It also means the screening process to become a TaskRabbit is pretty robust. The application process includes an essay, background check, and a video interview. It’s all in the name of protecting client safety.

TaskRabbit Review

Plans and Pricing

Because each task is different, and can require different lengths of time and even physical exertion, there are no monthly plans offered like you see at Fancy Hands or other “purely virtual” assistant companies. The benefit of that is there is no recurring cost, and you can try out the service for a very low risk.

The company also has an option of setting an auto-award price, where if any TaskRabbit bids below your target price, they automatically get the job.

To give you a ballpark, I paid a little under $100 to have a handyman come out for an hour or two.

Virtual Assistant Assistant Bonus: Get $10 off your first task with this link.

All payments are handled through the TaskRabbit.com system, so you’re not handing over any cash in person.  To pay the bills, the company takes a percentage of every job.

TaskRabbit Alternatives

For real live in-person help, TaskRabbit is a great resource. The closest competitor is probably Handy, a slick app for booking cleaning and handyman services.

Your Turn

Have you tried Task Rabbit? If so, please share a review of your experience below.

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