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Virtalent is a UK-based virtual assistant company that has been in operation since 2014. Although they are fairly new on the virtual assistant scene, they have grown rapidly and picked up a lot of exposure in the UK.

They specialize in helping small businesses and entrepreneurs across the UK by providing highly skilled virtual assistants.

About Virtalent

virtalent reviewThe company employs experienced professional virtual assistants. They have a strict recruitment process to ensure they are hiring highly skilled VAs, and currently only hire virtual assistants based in the UK.

Virtalent VAs work from their homes in the UK, and with their clients being based in the UK this means there are no time differences or language barriers to navigate.

If you sign up with Virtalent you will be assigned a dedicated assistant based in the UK. The entire time works remotely from their home offices or coworking spaces.

Their ideal clients are small business owners and entrepreneurs looking to outsource some of their workload to free up some of their time.

The company recently expanded to service clients in Ireland and the EU as well.

Virtalent Founder Interview

Worldwide101 service at Time Etc prices.”

Virtual Assistant Assistant Exclusive: Mention VAA during sign-up and receive 1 hour free for Starter or Pro Plan accounts, and 2 hours free for Plus or Ultimate Plan accounts.

Services

The services offered by their virtual assistants are generalized into the following categories on their site:

  • Executive Assistance
  • Marketing
  • General VA work
  • Project Management

As with any virtual assistant company there is almost no online task too large or too small. Founder Sam Wilson explained, “We focus on QUALITY long-term support from one VA, not on completing one-off individual tasks.”

He added that when clients sign up, “They’re assigned a dedicated VA with a particular skillset, and we focus on hiring experienced administrative and marketing professionals.”

Most Virtalent VAs either come from a senior PA / Office Manager background or from a career spent in senior marketing roles. Less than 2% of applicants get accepted and statistically each VA has an average of 15 years’ experience.

Many have experience inside big corporations like Deloitte, Barclays, Universal, and others.

The company uses a task management portal which allows clients to log in and view all their activity, from virtual assistant hours worked, jobs completed and outstanding, current invoices, and any notes or feedback.

Plans and Pricing

Virtalent supply virtual assistants for as low as £22 per hour in 4 different à la carte plans:

  • Starter – £250 for 10 hours a month
  • Professional – £480 for 20 hours a month
  • Plus – £920 for 40 hours a month
  • Ultimate – £1320 for 60 hours a month

All work is billed to the exact second it takes to complete the tasks. If you need more work done, they’ll bill you at the same equivalent hourly rate as your package and unused hours rollover to the next month, so you can use as little or as much VA time as you need.

This makes the service as flexible and cost-effective as possible, which was the company’s directive.

virtalent pricing

Virtual Assistant Assistant Exclusive: Mention VAA during sign-up and receive 1 hour free for Starter or Pro Plan accounts, and 2 hours free for Plus or Ultimate Plan accounts.

Before creating an account, clients receive a detailed proposal with an extensive profile of the one VA Virtalent have purposefully recommend they work with. They then speak to that VA to see if they “gel” before committing to a plan. 

Project Work

If you have a large project Virtalent will provide you with an estimate based on how many hours they quote for the work. This means you can have a budget to work to, and you will be in constant communication with your account manager as the job progresses to see if it’s on track.

Sam explained, “We will provide an estimate based on our hourly rate (e.g. 100 hours at £21 per hour = £2100) to help the client budget for the work, but don’t ever agree a fixed project fee for the work to be completed. The VA can also stop after X hours and report back to the client with how much work they have done, before continuing.”

Virtalent Alternatives

There aren’t a lot of UK-only virtual assistant companies to choose from but the market is steadily growing. The best-rated is Time Etc, which has similar rates and packages.

Your Turn

Have you worked with Virtalent? If so, please leave a review of your experience below to help others with their decision.

31 Reviews

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    Tammy is working hard and well for me, so I have nothing but praise for her and she appears to be able to take everything in her stride.

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    For me, what set Virtalent apart from the competition was their professional approach from the moment I booked a consultation to when I was assigned my VA. Claire’s expertise and knowledge is fantastic, she is incredibly insightful and the results we have achieved are phenomenal. What a great match! I can’t believe I didn’t do this sooner!

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    Virtalent clears space in our day and in our heads to focus on making Cosmic Kids even more amazing! Frances, our virtual assistant, is utterly reliable, full of initiative and an excellent communicator – I’m very happy we’ve found her. She’s absolutely part of our team!

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    We love our PA Natalie – she’s lovely, so professional and proving to be more invaluable every day! Virtalent are an excellent resource that we wouldn’t hesitate to recommend.

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    I absolutely love working with Emily – she is incredibly efficient and really bloody smart! I’ve been recommending you to my partner who desperately needs help too!

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    After 8 months working with Lisa my VA, I am more than impressed. Trying to complete several tasks at once, Lisa is always there to keep me on the right track and is incredibly proactive. Even when needing urgent tasks completing, Lisa does is in her usual calm way and gets results. Lisa and the Virtalent team really do provide a high class service.

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    Myself and my team are so grateful for the fantastic work our VAs – Meg and Jennifer – do for us. They form a great part of our team and have integrated seamlessly. Virtalent have matched us with two perfect VAs and our success as a business has grown as a result! I can’t recommend them highly enough!

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    I have been working with Liz for coming up to a year now. I can honestly say it has been so life changing for my business that I’ve now taken on a second VA, Susie, to help with Marketing. I have the highest praise for both of them working in tandem, meeting my ever increasing demands(!) and ensuring tasks get done to the highest standard. Together, the three of us are a great team, and I couldn’t have imagined having such a high level of support and a great team behind me couple of years ago! Together with the constant support from my Account Manager, Ellie, my business has transformed. She’s always on hand to reply to my questions and provide advice. I highly recommend Virtalent to any business owner. If you are serious about growing your business, do it with a Virtalent VA!

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    I thought I was asking too much to have an experienced VA, who has worked in my industry, has customer service experience, can use the software that I frequently use, oh, and is bilingual in German! However, Virtalent absolutely delivered! Paula is amazing and it’s a shame I didn’t start working with her years ago! We have a great working relationship and she always gives the best tips of places to eat in Germany when I’m over there! Hire a VA from Virtalent and you won’t look back!

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    Virtalent has an excellent service and I appreciate the customer support. My VA Lorraine is fantastic!

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    Simply put, Virtalent is AMAZING! The ethos of the company is fantastic along with their constant help and professionalism. Katy my VA is just brilliant. There’s no task too big or too small and I can’t recommend this company highly enough!

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    Virtalent has been supporting my business for more than a year now, both with personal and business tasks. Emily, my VA, is an essential part of the team and I rely on her for everything, from liaising with my clients to ensuring I’m where I need to be at the right time for every meeting. I couldn’t recommend highly enough the support she and Virtalent have provided!

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    We have been using our VA Anyo for just over 2 months now and the only word we can use to describe her is OUTSTANDING!! Anyo has listened to what we require and has offered us her expertise and knowledge helping us in areas that we don’t have time to work on, new areas we are looking at and simply things we don’t know enough about. Virtalent, from the word go, have been fantastic to work with – nothing is ever too much trouble. We cant recommend them highly enough! Give them a go… you won’t ever look back!

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    Virtalent matched the perfect VA to suit my business needs. I thought it was a tall order asking for my VA to have experience in X, Y and Z – but they truly delivered. I’ve now been working with Nicola for over a year, and I don’t know what I would do without her! Fantastic!

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    Emma is a pleasure to work with. She is professional, proactive and constantly delivers. Despite being virtual, she has integrated perfectly into our team and we can’t ask for more from her!

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    Virtalent has completely transformed my business! I have gone through numerous VAs in the past, but none of them have compared to the VA that Virtalent provided. Emma is a delight to work with and I couldn’t imagine running my business without her!

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    I really appreciate the work my VA does for me, especially with such a quick turn around time. Thanks for your hard work!

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    As a business owner, I’m doing everything, but there have been several occasions when I’ve realised that there is no saving to be made in spending the time in learning to do something myself rather than using a specialist. That’s where I’ve found Virtalent so useful. My VA has been incredibly helpful and she has done jobs for me that would have taken me forever and done them so much better than I ever could, and for a very reasonable hourly rate. I’m so pleased I found Virtalent and I know I will continue to use and recommend them.

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    The Virtalent team are amazing. For a one-off project which required the creation of a PR list for both sports news and blog outlets as well as comic book press, my VA came back with a fantastic list, which led to some great PR and even better great sales of my book.

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    Eleanor has been a delight to work with so far, in such a short time she has understood the business and made it so much easier for Allevon to focus on other areas of the business.
    She always has great ideas to help feed content to all platforms, in fact she has continually delivered solid and great content for our blog, social media pages and monthly newsletters.
    I would definitely recommend Virtalent.

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    Sam my VA was an absolute pleasure to work with. She works with such professionalism and attention to detail. I cannot fault my experience with working with this creative and talented company. I would highly recommend Virtalent Ltd.

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    My VA has been brilliant to work with from start to finish. He was helpful, patient and incredibly flexible. He and Virtalent as a whole come highly recommended.

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    My VA, Jemma, has done great work, from the way she helped me set up various software, to her professionalism in dealing with my customers.

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    After a few weeks of working with my VA, I must say he’s incredible! Highly capable, great attention to detail and real enthusiasm!

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    Virtalent are a pleasure to work with. They are passionate, proactive and provide a high quality service.

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    Virtalent have provided us with a highly professional, reliable and friendly service. They have taken a huge weight off our shoulders, which means we can concentrate on other parts of our business. We would recommend them to any company looking for virtual assistants.

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    I’ve been using Virtalent for a couple of months now. I’m absolutely delighted with the quality and breadth of service that they provide.

    I was initially hesitant because when you hear virtual assistant you think ‘PA’. This is so far from the truth. To date, I’ve had design and marketing projects with Virtalent – in both areas they’ve turned out excellent, timely results.

    Companies like this will put traditional marketing agencies out of business. Would enthusiastically recommend.

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    I was very nervous about using a Virtual Assistant never having done so before. However my first impressions of Virtalent, their friendliness, honesty and transparency put me at ease instantly. They took the time to understand the level of support I needed, and matched me with the ideal VA for my business! The level of professionalism and support my VA provides is incredible and I have not looked back since!

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