Red Butler is an executive virtual assistant and administrative support service that helps business professionals, entrepreneurs, startup teams, and executives get more done in less time. The Beverly Hills, CA-based company began in 2003 and since then has opened up their VA service worldwide.
Unlike many other virtual assistant companies, Red Butler is entirely US-based and uses an all-American staff, so there are no foreign call centers to deal with.
About Red Butler
Red Butler is one of the pioneers of the American virtual assistant industry, having been around for more than a decade already. They are squarely aimed at serving an executive and small business market.
When I asked founder Danny Abas who his dream clients were, he answered, “Highly productive power users and working teams up to 50 people.” Is that you?
Red Butler runs what they call a “2-tier model” of virtual assistance, meaning you have both a dedicated point of contact and a team of VAs with specialized skills that you can tap into on-demand. The account managers are all working from the Southern California office and delegate out your tasks to the person on their team best suited to complete the job.
This set up gives you more hours of daily VA coverage; 12 hours instead of a single assistant’s 8-hour shift, affords faster response times, and even allows you to submit multiple requests at once and have them worked on simultaneously.
Danny explained that Red Butler’s services go well beyond basic administrative tasks, and that many clients are using them as strategic partners in their business. For instance, Red Butler is facilitating all legal tasks for one growing company, and handling all corporate travel for another.
They believe this is their sweet spot and an important point of differentiation; they want to form long-term partnerships and really integrate themselves into your processes so you can truly set it and forget it. With that of course comes a lot of trust so naturally hiring intelligent, US-based staff helps ease client worries.
Other common roles include:
- native calendar and inbox management
- event planning
- online research
- proofreading documents
- creating presentations
- devising and implementing social media strategies
Red Butler’s online dashboard rates each user with a “Productivity Index” score, and they’ll give you suggestions on how to improve your delegation and improve your own workflow.
Red Butler Review
It’s been a couple years … I’m probably due for another trial.
Plans and Pricing
Red Butler comes in 4 monthly pricing tiers, named after the number of hours of assistance you get with each plan:
- Red5 – 5 hours – $175 ($35/hr)
- Red15 – 15 hours – $450 ($30/hr)
- Red25 – 25 hours – $750 ($30/hr)
- Red50 – 50 hours – $1250 ($25/hr)
Each plan includes a dedicated account manager and access to the whole team of Red Butler assistants.
Higher level plans include access for your entire team, where you can share hours similar to a family shared data plan for your cell phone. Custom plans are also available for heavy users and special use-cases.
One thing that sets the company apart from the competition is the Red Butler membership card, which grants members more than 1800 special privileges and discounts at restaurants, bars, hotels, and lounges nationwide and around the world.
For example, card members get special room rates at The Standard Hotel in Downtown Los Angeles & New York City, corporate rates with Enterprise & National Rent-a-Car, priority seating and a complimentary round of champagne at STK in Las Vegas & Los Angeles, and an $85 food & beverage credit at many Starwood Hotels — just to name a few.
The Red Butler mobile app (currently under re-development) is your one-stop portal to all these perks and your team of virtual assistants.
Red Butler Alternatives
The 2-tiered structure sets Red Butler between fully-distributed and task-based services like Fancy Hands, and fully-dedicated services like Zirtual and eaHELP. Among other US virtual assistant services, Worldwide101 (work from home VAs) and Longer Days (office-based VAs) probably have the most similar models (and similar pricing).
Want to see how Red Butler stacked up against the competition in my 2013 4-company task-based VA trial? Click here to read the full results.
If you have worked with Red Butler, please share your experience below!