UPDATE: WP Curve was acquired by Go Daddy and is no longer accepting new clients. Please see below for WP Curve alternatives.
WP Curve wants to be your outsourced IT department for WordPress sites. The company was founded in 2013 and has quickly grown to hundreds of paying customers because of the dead-simple service: unlimited 30-minute WordPress fixes for $79 a month.
Their team is a truly international operation, with the co-founders Dan Norris and Alex McClafferty split between Australia and California, and the development team in the Philippines and Central America. All are dedicated full-time to WP Curve.
Fun fact: As of September 2014, Dan and Alex have never met in person.
Is WP Curve Right For You?
The target customer is a small business owner who:
- Has problems with their website but doesn’t have the time or know-how to fix them themselves.
- Doesn’t want to contract out to a new developer for each little tweak they want to make.
- Has a limited budget for IT maintenance but still needs a high-quality site presented to the world.
What WP Curve is NOT good for:
- Building a new website from scratch.
- Larger scale web development projects.
- People looking for a full-time web developer.
Plans and Pricing
The WP Curve “Professional” plan is $79 per month (billed annually, or $99 billed monthly) for “unlimited” 30-minute WordPress website fixes for one domain. I say “unlimited” in quotes because everything is subject to a reasonable use policy. (Don’t be the guy who tries to abuse the system.)
The Professional plan includes detailed notes on your requests, 24-hour live chat and email support, and same-day turnaround in most cases.
The VIP plan is priced at $159 month (billed annually, or $199 monthly), and includes everything in the Professional plan plus some extra bonuses like faster turnaround times, quality control checks, and the ability to submit up to 3 requests at a time.
Each plan comes with a free sign-up bonus of a personalized 18-point site check and review by one of WP Curve’s developers.
Both plans come with a 30-day 100% satisfaction money-back guarantee, and there are no long-term contracts or commitments.
If you don’t imagine needing the ongoing support, you can also tap WP Curve for one-off support for $69 per request.
On-Demand Website Help
With WPCurve, you’re essentially buying access to an on-demand help-desk for your website. Name something you’d like fixes and they’re on it.
Now, to make sure their members get the most out of their subscription, they’ve even started making proactive suggestions for website improvements each week. It’s an interesting strategy for customer retention and they’re really trying to create a legion of raving fans to evangelize the service via word of mouth.
As you can imagine, if WP Curve can save you even just a couple hours a month, or make some tweak to improve your conversion rate, the service easily pays for itself.
WP Curve Alternatives
Because of the short nature of these types of micro web development jobs, it can be cost prohibitive to post them on some freelance platform. You’ll either spend more time posting and screening candidates than the job’s worth, and might not attract the best talent for a 20-minute job. In the freelancer’s mind, is it even worthwhile to bid on it?
For one-off fixes, check out WP Fix It.
The other alternative to consider would be Fiverr, and I’ve actually had some success in getting small WordPress fixes done there. But the downsides of course are there’s no long-term relationship, no proactive support, and limited feedback or recourse if something goes wrong. Every time I give someone on Fiverr my login information, I can’t help but think to myself this is either my best decision ever–or my worst.
Have you worked with WP Curve? If so, please be sure to leave a quick review of your experience below to help others with their decision.