Overall Rating2.332.332.332.332.33
Quality of Work2.52.52.52.52.5
Communication2.332.332.332.332.33
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Truelancer is an online marketplace connecting clients with freelancer workers all over the globe. Their platform is quick, safe, and you have the flexibility to submit single jobs or build up an ongoing working relationship with a freelancer.

If you want to find someone to carry out some tasks quickly you’ll find them on Truelancer. From IT and programming, to sales, mobile app building, and SEO, they have a huge database of freelancers (500,000 at press time) waiting to pick up your job.

About Truelancer

Their headquarters are located in India, with all of the freelancers using the platform being based remotely around the globe.

The company has been in operation since September 2014, and is headed up by Dipesh Garg.

You can use Truelancer to either sell you own services, or buy services from a freelancer best suited to handle your tasks.

There are 3 different options when finding a freelancer or assistant.

First, you can browse freelancers’ pre-defined gigs under the “Buy Services” tab:

Next, they have a contest-based crowdsourcing option for logo design, web design, mobile app design, and more. This service is similar to platforms like DesignCrowd or 99designs.

And finally, you can browse freelancer profiles by skillsets, or post a job and sort through the applicants.

If you’re looking to work with a freelancer or have a task that you feel needs a deep level of understanding then don’t be afraid to open up a dialogue with prospective freelancers.

Truelancer encourages employers to communicate with their freelancers before committing. You can request samples of work, and even give them a small test project to see how well they understand your directions.

Still, I found the site confusing and not super easy to use. It’s filled with language written by non-native English speakers like “People’s trust knowing your physical presence.” What?

Services

If your job can be carried out remotely online, you’ll find a freelancer to carry out the work on Truelancer.

To give you a starting point, they group some of their services into the following categories:

  • IT and Programming
  • Writing and Translation
  • Admin and Data Entry
  • Social Media
  • SEO and Blogging
  • Music and Audio
  • Finance and Accounting
  • Multimedia and Graphic Design

Here’s a search I did for “virtual assistant”:

$1 an hour? That’s crazy cheap, even for India.

How Truelancer Works

Plans and Pricing

Truelancer charges the workers, not the employers. Though there is an 8-10% service fee charged on every project, which theoretically could be passed on to you, the employer, in the form of higher bids.

On the freelancer side, they have 5 membership plans offering the following benefits:

  • Free – $0/month – With this plan you are subject to a 10% project/service fee, have a $75 bidding limit, and have a low cap on the number of skills, portfolio slots, and service listings
  • Intro – $1/month – This plan increases the number of skills, portfolio slots, and service listings you can post over the Free plan.
  • Basic – $5/month – This plan increases the number of skills, portfolio slots, and service listings you can post over the Intro plan.
  • Pro – $10/month – With this plan the project/service fees drop to 8%, along with some upgraded privileges.
  • Plus – $48/month – This is their highest plan and enables maximum listings, skills, portfolio slots, and proposals.

There are also some additional fees per transaction:

  • Project Fees – Depending on your membership type there is a 3-10% project fee per transaction.
  • Employer Payment Processing Fee – There are processing fees taken depending on the form of payment.

Truelancer Alternatives

If you’re considering hiring on Truelancer, I’d take a look at Upwork as well. The platform is much larger and well-established.

They offer a very similar model and you increase your options by checking out some profiles across other platforms to find a good fit for your tasks.

FreeeUp Upwork Fiverr OnlineJobs
Established 2015 1999 2010 2008
Location Worldwide, w/ concentration in USA and Philippines Worldwide Worldwide Philippines
Customer Rating
Size of Talent Pool Thousands 12 million 830,000 250,000
Hourly Rate $5-75+ $3-100+ $3-100+ $3-20+
Platform Fee 15% 5-20% 20% + processing fee $69 a month
Worker Tracking
(optional)
Pre-Screened Freelancers
(w/ Fiverr Pro)
Best For Quick hires, e-commerce One-off projects Smaller jobs Affordable full-time help
Learn More Learn More Learn More Learn More

Since both are free from the employer standpoint, it might make sense to post your job on both to see what comes back.

The way you can browse services on Truelancer is also similar to PeoplePerHour and Fiverr. If you don’t want to go through the process of posting a job and fielding applications I’d give these sites a try.

Your Turn

Have you worked with Truelancer? If so, please leave a review of your experience below to help others with their decision.

11 Reviews

  1. A simple strong advise for you. Please dont waste your energy and money on Truelancer.com. They are money eaters by harrassing for upgradationand even after add on money paying they never do proper services.
    Dear friends never go for it….

    • 11111
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    • 11111

    I have used Truelancer for 1 week or so, and that’s it. They will harass you everyday for upgrading your profile to pro-membership and keep tracking all your bids. If you are a free member, they will call and threaten you saying how your profile can be blocked if you accept bids (the employers here are fake,do not pay and get blocked every other day) of fake employers. Only if you spend money n become a member, they will work in your favour. The rules and regulations are not clear and everything runs on money. A truelancer official even told me that they dont care about my poor ratings given to them, as they have 2lakh happy customers. I wonder how can they say such things. There is zero security. Now when I am seeing the reviews here, I guess I was right.

    • 11111
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    Very pathetic site..full of cheaters in truelancer..without any reason they will block your account,
    I would suggest don’t trust truelancerer

    • 55555
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    I have been working for some time now, If you are lacking skills, don’t waste every ones time.
    I always got the reply from support. won 2 competitions in just 1 month.
    getting regular jobs.

  2. Never use truelancer.com i have earn and spent money there and when need to ask for my money company block me and eat my 5000 rs . cheater company needs to arrest them and closed the organization.

    • 11111
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    Never user Truelancer.com !!!

    The worst site and worst service that I have seen so far.

    I created employer account and hired one developer for my project.

    And I gave him money after checking his working.

    But the next day, both I and he was blocked from the site by admin.

    I was supported about this and requested to reopen my account.

    They answered to me that they would reopen my account soon and did not respond anymore.

    I will advertise as this site is the worst freelancer site in the world.

  3. One of the worst freelancing platforms out there. Just another money making schemes just like any other money making schemes out there. they charge money every time you send a proposal. dont waste time!

    • 55555
    • 55555
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    • 55555

    I have been working for some time now, If you are lacking skills, don’t waste every ones time.
    I always got the reply from support. won 2 competitions in just 1 month.
    getting regular jobs.

    yes they have some drawback, like lacking auto completion of order after a certain period of time.
    bit unorganized but they will far ahead of any other site in the future.

  4. one of the worst company in the world. Its been 15 days I haven’t received my payment. when I ask for support there is no double replay from them. they will just trick u to deposit for and more money there. one of the bullshit freelancing website..
    full of waste

    • 11111
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    I personally worked with Truelancer. This website is just full of junk. First I posted a project on which I got useless bids and then I became a seller for my services and that part also full of junk.

    – No support available at all
    – Your money need someone to approved to get back from truelance and since no one is available so you have to wait
    – most of the project are fake and never recieve proper bids
    – CEO sitting in USA is also dumboo who is not answering any of the queries asked about services
    – About services marketplace : the services provided are not at all genuine. Once you paid and service delivered, you will find after some days they whatever you purchased is actually a illution and rollback you to the initials.
    – Service providers, provider, staff, soultions, features are not at all good. Please consider going to a well established one instead of truelance or any other like wise.

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