iWorker is a virtual assistant company headquartered in New Mexico, U.S. Their virtual assistants work remotely from Venezuela and other South American countries.
Their mission is to find and hire workers from impoverished countries, and give them a chance to work with business owners around the world.
The company started operations in 2013, and are able to offer very competitive rates due to sourcing workers from these economic locations. But are they any good?
Read on to see if iWorker might be a good fit for your business.
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About iWorker
iWorker was co-founded by John Miles, Eric Tanaka, and Enrique Yervez. Before forming iWorker, both John and Eric had a number of years’ experience hiring virtual assistants to grow their own businesses.
They got to know many Venezuelan immigrants while living in Argentina. After learning of their struggles to find work, they decided to start iWorker and focus on hiring Venezuelan workers. They have since expanded to hiring virtual assistants from other economically challenged countries.
iWorker says their motivation was to provide professionals in impoverished countries, “dignified work, thereby generating opportunities for them to improve their lives, support their families, and grow their local economies.”
It’s certainly a noble cause, and if they can provide excellent service to clients at a great rate, it’s a win-win.
How iWorker Works
To get started with iWorker, send them a message via their contact page outlining the kinds of tasks you want to outsource. They will then send you a couple of bios for assistants they think are best suited to you.
Per the company: “Every remote professional on our team goes through a rigorous interview process, helping you to avoid false starts and misfires by trying to find a reliable worker on your own.”
If you want to move forward, you can interview the candidates to ensure they are a good fit for you and your business. Once you’ve decided on an assistant you want to work with, you can communicate directly with them going forward.
Payments are all processed by iWorker, and the pricing couldn’t be any simpler.
You pay a flat rate of $5.95 for every hour your assistant works. There are no minimum monthly plans, no contracts, and you even get your first 3 hours free.
Services
iWorkers’ virtual assistants are ready to handle any tasks you can send them to complete remotely. They group their areas of expertise into the following areas:
- eCommerce – Order processing, customer service, managing your Shopify store, and more.
- Direct Sales – Phone sales, email outreach, competitors research, and more.
- WordPress & Web Development – Modifying and managing WordPress sites, plugins, content, and more.
- Customer Service – Responding to customer queries, managing social media, and more.
- Personal Assistance – Managing your diary, making travel bookings, and more.
Plans and Pricing
iWorker do not currently have any set pricing plans or set hourly commitments. Instead, you pay for the number of hours your assistant works for you. Their hourly rate is currently $5.95 per hour.
They offer a 3-hour free trial, so you can test their services before deciding if they are the right fit for your business.
iWorker Alternatives
There are some other highly-rated virtual assistant companies providing assistants based in South American countries. Uassist.me and Virtual Latinos are two companies worth considering, although their rates are not as competitive as iWorker’s.
One big advantage of all these options is the time zones are a little closer to home for US-based businesses.
If budget is your main driving force, I recommend looking further overseas. If you’re looking for full-time help, you might consider recruiting via OnlineJobs.ph, the largest job board in the Philippines.
Your Turn
Have worked with iWorker? If so, please share a review of your experience below to help others with their decision.
It took me a bit of time to get things rolling with my worker martin but once we got used to working together it’s been great
Martin has helped me with so many things like social media and managing my facebook group that i would be lost without him. He’s a true Godsend.
Fantastic company. Enrique is the best!
I’m really happy to find the iWorker platform. It’s nice to be able to provide work to those that need it, and know that it’s making a positive impact on someone else’s life while helping my business. A real win-win if there ever was one. 🙂
My experience with iWorker has been nothing but amazing. What a wonderful thing to get workers to those that need it – for people that otherwise wouldn’t be able to utilize their talent in such a positive way!
Enrique found me a worker the second day we started to talk! He took time to hop on a quick call with me, got to know me and what I deem important, and connected me with the worker that perfectly matches the skillset and needs that my company was looking for.
From the very beginning, the hiring process was very well managed and transparent. Through the process, I felt like I had complete clarity on the next steps and there was a contact I could trust, which is not something you see often in that business. Any questions or concerns I had were handled immediately.
I have worked with a few agencies in the past, but Enrique’s professionalism exceeded my expectations. He is very personal and amazing, always checking in on me! I’m very glad I decided to work with iWorker. Thank you for your service!
Strongly recommended
I have seen a dramatic increase in sales within a couple of weeks after hiring a sales representative from them. I highly recommend their services! Very affordable compared to other agencies, and a lot of positive communication!
iWorker is attentive, personable, and professional. Enrique and his team provide great support for my company’s needs. Always available to answer any questions. Very knowledgeable about the services they provide. I am very satisfied and have been a client since that first video chat.
I’ve been working with them for about two years now and the VAs we’ve brought on board have been a huge asset to our team. Enrique just kept me updated at all times throughout the hiring process. Would thoroughly recommend iWorker to anyone looking to hire a remote worker!
Easy to work with and a good team of workers. We’ve been happy with them so far.
I hired a worker a month ago through iworker and everything has gone really well so far. I would recommend them based on my experience to this point and the nice call I had with one of the owners.
I’ve found iWorker to be a reliable and easy company to deal with. I’ve had a few workers through them and Enrique always seems to deliver on what I’m looking for. I also like their “pay as you go” style of billing. Overall I’m quite happy and would recommend them.
IWorker refunded my service fee today, 19 September. I will contact them again when ready.
not the best experience. I had an agreement with a worker they provided. the worker decided not to work for me the day she was support to start. I understand situation like this happen but i also expect to get refunded the deposit money iWorker charged me. all my emails requesting a refund have gone unanswered. So i expected better from this place.
Iworker is the best company I have worked for as a V.A. They are very organized and very professional. I have worked for one year now and I have always been a happy worker. For that one year, they have always paid me in time and always checked up if everything is fine. I wish all companies can be like Iworker. Thank you Iworker team
My experience as a remote worker with iWorker has been very positive! They are very organized and timely with payments, and have a solid process for their workers. My employers are lovely to work with as well.