UPDATE: Tweaky changed to Elto.com, which appears to either be shut down at the moment or in super-secret startup stealth-mode.
Tweaky is a marketplace for quick website customization projects. These small “tweaks” start at just $39 and are accomplished by a talented cloud-based team of developers.
Tweaky was founded in 2012 and is based in Melbourne, Australia.
This is not a virtual assistant service, but it is an interesting outsourcing concept that falls between Fiverr and the big freelance marketplaces. If you’ve ever been in the situation where you’re banging your head against the wall trying to make some small fix on your website or figure out how to do one seemingly simple thing in the code, Tweaky is for you.
These small fixes and customizations can be frustrating thorns in your side, and Tweaky takes that pain away. I first learned about the company at a marketing conference in Las Vegas, and was anxious to try them out the next time I had a need.
Today, the nearest alternative is WP Curve, which offers unlimited small WordPress fixes for $79/month.
The advantage over Elance or oDesk is just in the amount of time it takes from initiation to project completion. You’ll still need to create a pretty detailed scope of work for what you want done, but you don’t have to spend any time going through the applications and picking a winner. Tweaky quotes the project a low fixed rate and assigns a competent developer to the job.
I tested it out myself on a fix I’d been procrastinating on for the mobile version of this very website. Even though the theme is responsive, certain pages looked pretty messed up when viewed on the mobile browser. Here’s an example of what I submitted to Tweaky and asked them to fix:
They came back with a quote of $39 and I reasoned it would be a worthwhile investment since 20% of the site’s traffic is from mobile users, and that number isn’t getting any smaller.
So I accepted the job and within a couple hours, the mobile site looked a million times better:
Well worth it! Super fast and quality work.
A couple other important things to note. The first was in sharing the WordPress access details. They have a secure system to input your login and password information and I didn’t have to create a separate developer account. I would have probably preferred to use LastPass, but I felt OK with the security level at Tweaky.
Tweaky supports a huge variety of web software, including WordPress, Drupal, Shopify, BigCommerce, MailChimp, AWeber, and much more. Pretty much anything you can think of related to your website, they can handle for you without the potential headache of going through a freelance site.
One thing that might be interesting, that I didn’t bother with, would be to post the same project on Tweaky and on oDesk and see if the rates end up being much different. My hunch is that Tweaky is pretty competitive on price because they’re built specifically for these one-off micro-jobs — jobs the freelancers on oDesk might not be as attracted to or suited to.
Tweaky has a 100% money back guarantee so there’s no risk to try them out. I would just take a backup of your site before handing over the access, just on the off-chance something really blows up beyond repair.
If you want to try Tweaky yourself, use this link to get $10 off your first project. [Tweaky coupon code]
Have you used Tweaky before? If so, please share a quick review of your experience below.