Outsourced.ph is an Australian based virtual assistant company with employees in both Australia and the Philippines. The company was founded by Mike Larcher, who has over 15 years’ experience in the digital space and also runs an award winning digital agency in Australia.
The company was founded in May 2012 to serve a core client base of small to medium sized businesses and entrepreneurs. They specialize in providing high quality technical virtual assistants to assist businesses with outsourcing tasks.
The Outsourced head office is in Sydney, Australia. They specialise in providing offshore virtual assistants based in the Philippines to businesses all over the globe. The company has a quality assurance directive, stating:
“We are dedicated to delivering quality assurance and are committed to providing staff of the highest standards, all backed by our award winning management in Australia with over 16 years technical staffing experience.”
The company recruit their virtual assistants in the Philippines to supply skilled staff at the lowest possible cost to the client. Allowing busy business owners to outsource time consuming tasks at an affordable rate, freeing up their time to work on growing their business or other areas.
Outsourced.ph: How it Works
The company provides virtual assistants who are trained across a wide range of job roles, but as you might infer from their logo, they specialize in technical roles like web developers, QA testers, and IT support.
You can choose a virtual assistant based on their skill set to meet your requirements. They also have accountants, telemarketers, customer service reps, graphic designers, and many more roles.
This narrows down the selection for you. It’s then down to you to communicate your exact requirements and see how their virtual assistants match-up.
Plans and Pricing
Outsourced price their service with an hourly rate per position of the virtual assistant.
The least expensive option for example is a Customer Service Assistant which will cost you $8 per/hr. While a Mid Developer is $14 per/hr, or a Senior Developer is $22 per/hr.
Outsourced state on their website that their pricing is only a guide, there is some room for negotiation based on your own unique requirements and the skillset of their assistants. If you want to secure the best possible price, have all of your requirements clearly laid out and be prepared to discuss this with a customer service rep.
Understand that as a recruiting agency, Outsourced.ph is making a markup on these salaries (just as any 3rd party VA company would).
Outsourced.ph Intro Video
There are lots of companies to choose from when sourcing virtual assistants from the Philippines. One other recruiting service that might be worth checking out is Zen Virtual Assistants Finder.
If you prefer the do-it-yourself route, you may be able to find similarly skilled staff through a jobs board like OnlineJobs.ph and save quite a bit on your hourly rate by hiring directly.
Have you worked with Outsourced.ph? If so, please be sure to share a brief review of your experience below to help others with their decision.
In order to achieve the 24x7x365 live technical answer we needed to invest in more resources and therefore looked at a number of locations globally to see where we could find the right talent at the right cost and after careful consideration we decide to locate our resources in Manila. We then embarked on our due diligence exercise of selecting the right company to partner with, our criteria was relatively straight forward (or so we thought) we needed technical people who were willing to work shifts and have great customer facing skills, we chose a number of companies to work however only one could find the right candidates and that was Outsourced, we started with a small group to cover our weekend shift work and have been so happy with both the people they have brought on board we have decided to expand the operation. This
is testament to the flexibility and determination of the Outsourced team who have been more like an extension to our own company rather than a 3rd party.
Outsourced have been an enormous support and very patient as we progress slowly down the outsourcing path. They have integrated perfectly in to our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating
DO NOT use this company for sales. As long as you are the one making the payments, Outsourced staff is friendly and responsive. If they fail, as they did my company, they become non responsive and blatantly lie about issuing refunds. BEWARE!