UPDATE: It appears Outsource2Africa is out of business. Please consider one of these alternatives or see below.
Outsource2Africa is an outsourcing company in Kenya, Africa. They have been in business since January 2013 and provide virtual assistants based in Africa.
They specialize in services such as transcription, online research, data mining, data entry, OCR cleanup and various other day-to-day tasks a business would look to outsource.
The company was founded by Catherine Muriuki, who serves as CEO. While three years isn’t a long time for a company to be operating, it’s long enough to establish them as a serious and trustworthy player in the African market.
Africa as a continent is growing rapidly when it comes to innovation and technology. It’s still cost effective to outsource tasks, while you can expect highly skilled virtual assistants if the company do their part and find them for you.
When asked what their areas of specialization were, Outsource 2 Africa listed online research, data mining, data entry, transcription, OCR cleanup, and more. This gives the impression they handle more of the administration type tasks rather than specific skill sets such as graphic design, or WordPress support.
For any tasks outside of what they mentioned, I’d recommend contacting them and explaining your exact requirements to see where their skills match up.
The company supplies virtual assistants trained in a wide range of areas to meet the requirements of their clients. Some of the services they advertise are as follows:
- Transcription (this seems to be their primary focus)
- Data entry
- Online research
- SEO and writing services
- Index scanning
As with most virtual assistant companies communication is a major factor. By providing as much information as possible about your requirements, you can evaluate how well the company is able to match you with a virtual assistant.
Plans and Pricing
Outsource2africa does not offer any set pricing plans and only provides quotes upon request.
This is unusual for a virtual assistant company, but gives you the opportunity to open dialogue with them and request a custom quote for the work you want to outsource.
For transcription, I reached out and asked about their rates and they provided the following information:
- If you need 24 hours turnaround time – $1/min or $60/ audio hour
- 2-3 business days turnaround time (48- 72 hours) – $0.92/min or $55/AH
- 4-5 business days (96-120 hours) – $0.83/min or $50/AH
- No rush: over 5 business days – $0.75/min or $45/AH
They do offer a short free trial where you can have the first 4 minutes of an audio file transcribed. This is a good way to test their services and see how promptly they turn your work around, even if it’s a bit tedious to reduce a podcast (for example) to only the first few minutes to upload into their trial system.
The virtual assistant market in Africa is still growing. Pixels-VA is the only other company I’m aware of at the moment, though you’ll be able to find transcription and admin support services worldwide.
One of the best-known transcription services is Rev.com ($1 per audio minute), and as far as other virtual assistant companies go, you might consider TaskBullet or Uassist.ME.
Have you worked with Outsource2Africa? If so please leave a review below to help others with their decision.