Overall Rating55555
Quality of Work55555
Communication55555
Value55555
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eLuminous Technologies is a professional virtual assistant company. The company is a partnership firm owned by Sandeep Aher and Hrushikesh Wakadkar, and they have been operating since 2002. 

Being in business for over 13 years makes eLuminous Technologies one of the more established virtual assistant companies in the industry.

About eLuminous Technologies

eluminous technologies reviewThe company is based in Nashik, India, where they operate out of a huge facility with a team of over 80 staff. They work around the clock to accommodate all the timezones of their clients, offering services during EST, PST, GMT and AEST timezones.

(In the video below you’ll see a crew of VAs working the night shift to serve clients during US business hours.)

As you would expect with a company of this size, eLuminous have a large pool of skills within their 80+ staff. They have split into several different departments, and aim to match clients up with the most suitable assistant or team.

Their target customers range from small business owners, to managers and CEOs of large organizations. eLuminous Technologies find that most of their clients work in industries like web development, Internet marketing, eCommerce, eBay and Amazon sellers, and other online businesses.

eLuminous Leadership Team Interview and Office Tour

This video gives you a behind-the-scenes look at eLuminous’ virtual assistant office setup, their leadership team, and even a little glimpse into their company culture.

VAA Exclusive: Mention Virtual Assistant Assistant for 20% off your first month of service!

I thought it was a cool way to share what it’s like over there, and to see something a little different from the super-polished stock-photo-laden marketing videos you typically see.

Services

eLuminous breaks down their services into four main categories, and have a separate department for each of the following:

  1. Web Development and Project Management
  2. Real Estate Assistants
  3. E-Commerce Support (for Amazon FBA and other e-commerce sellers)
  4. Internet Marketing

So depending on the client’s type of business or requirements, they can direct them to a department specializing in that area.

Their virtual assistant services cover all the day-to-day business tasks you would expect. As I always advise, you should provide a detailed list of the tasks you’re looking to outsource and check they have experience with each task before committing to a price plan.

Their web development team specialize in maintaining and building websites. They have a dedicated mobile app development team, which is a service not offered by many virtual assistant companies. Finally they have a SEO and SMM department, ideal for outsourcing your social media accounts.

Plans and Pricing

For their virtual assistant service, eLuminous Technologies charges a flat rate of $7 per/hr, and have six fixed packages to choose from.

Their entry-level package includes 20 hours of virtual assistant time, with their other packages offering 40, 80, 120 and 160 hours.

Based on my conversation with Harshal, it sounded like their preference was to work with clients on the 160 hour engagement. He also indicated the clients that see the best results are the ones that have clearly-defined goals and outcomes in mind.

eluminous technologies pricing

VAA Exclusive: Mention Virtual Assistant Assistant for 20% off your first month of service!

eLuminous also have a WordPress and CMS support package, aimed at businesses wanting ongoing website support.

When paying for a package you are purchasing a number of hours per month. The hours will be used up as your tasks are completed, and you can keep an eye on the progress.

eLuminous Technologies Alternatives

When I asked eLuminous what sets them apart from their competitors, they cited their 15 day money back guarantee, quality of service and flexible payment options. Sandeep also told me they really try and take a consultative approach in learning about your business so they make suggestions and become a valuable partner.

The virtual assistant marketplace is a competitive and crowded one. If you’re looking at virtual assistant companies in India, My Tasker or VA Talks might be worth a look, though neither have the 15+ year track record of eLuminous.

That said, they offer similar pricing and it probably makes sense to reach out to at least a couple different companies to see who impresses you and who seems like a good fit for your requirements.

Your Turn

Have you worked with eLuminous Technologies? If so please leave a comment below to help others with making an informed decision.

5 Reviews

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    I have been using Eluminous for about 6 years now and they always exceed my expectations. I have never had any problems outsourcing work to them and as far as I’m concerned they are the best company I have ever done business with. They have great attention to detail and very hard working. Their customer service is superb and the staff are a pleasure to work with. The best thing is, through their help I have added hugh profits to my bottomline.They are my secret weapon!

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    We’ve been working with Eluminous for nearly 6 months. The VA’s that we have been working with have been excellent; they’ve been very supportive and provide excellent support and advice. They alway come back with solutions rather than problems. We really feel that they care about our business and treat it as if it were their own. We would definitely recommend them to anyone that needs VA services.

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    I’ve been working with one particular VA from eLuminous now for about 3 weeks and he’s been very helpful. I’m based in Australia so I was concerned about communication, but the VA I’m working with has excellent English and communication has been a breeze. The thing that stood out when I was interviewing VAs was the structures and systems or that they could recommend we put in place to support the effective use of their time.

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    I have been using Eluminous for about a month now and am very happy with the speed and knowledge levels. All tasks are completed quickly and thoroughly. I look forward to a long relationship. Thanks so much!

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    I have engaged VAs from eluminous now for nearly two years. They have undertaken a range of activities for me associated with marketing, data cleansing, graphic design, research, social media management. They are always professional and show initiative when they see something that could be improved. They are always available and “go the extra mile” to ensure the quality of their work is excellent. I would highly recommend them to anyone who needs reliable, high quality, attentive VA services

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