Overall Rating4.914.914.914.914.91
Quality of Work4.94.94.94.94.9
Communication4.934.934.934.934.93
Value4.884.884.884.884.88

eaHELP is a virtual executive assistant company that employs exclusively US-based assistants. The company got its start in 2010 helping churches and pastors outsource their administrative work, and has since expanded to serve businesses (small & large) nationwide.

VAA Tested eaHELPeaHELP executive assistants are administrative professionals trained in a variety of support tasks. Their goal is to match you with a virtual assistant who will work cohesively with you and your existing team even though they’ll be working remotely. eaHELP strongly believes that every leader thrives with the support of an intentionally matched VA.

Services

eahelp reviewSome of the more common jobs eaHELP VAs do include scheduling and travel planning, research, preparing presentations, social media admin, project management, and other ongoing business support functions. The idea is to let someone else handle what they’re good at, so you can focus your time on what you’re good at — or what you need to do to grow your business.

The eaHELP model is known as a “staff leasing” arrangement. Where other virtual assistant companies may assign your tasks to whoever is available at the moment, eaHELP gives you a dedicated/assigned assistant so you can build a one-on-one relationship and gain the efficiencies that come with it.

eaHELP Review


With dedicated support and All-American executive assistants, eaHELP is a positioned as a premium service in the competitive world of cloud staffing. But instead of racing to the bottom on pricing, they want to help your organization race to the top, with hand-picked VAs matched against your needs (both professional & personal requirements).

The company offers monthly service plans in 5-hour per week increments. The most popular plan to start out with for small businesses, entrepreneurs, or people who just want to take a test drive is the baseline 5-hour a week plan. The sign-up process begins with a free consultation and personalized price quote.

A flat monthly fee gives you access to you VA week in and week out, without having to worry about overhead, timesheets, and billing headaches. Modest discounts are available for scaling up the engagement, and you can change plans at any time given reasonable notice.

Plans and Pricing

As you might expect, eaHELP is considerably more expensive than many of the overseas virtual assistant options. In some parts of the world, you may even be able to find a full-time virtual employee for a lower monthly fee. But eaHELP believes you get what you pay for, and clearly isn’t targeting the same customer who’s looking for the $5/hour VA.

As of July 2016, their hourly rates range from $35 – $45.

The good thing is that these rates are “all-inclusive,” in that you don’t have any additional employer burden costs to pay on top of it, like you would with a traditional W-2 employee. If you are a non-profit or a church, lower rates may be available.

Bryan Miles, the founder of eaHELP, is focused on delivering superior service to his customers. The strategy seems to be paying off, with business growing rapidly and a host of marquee clients. In fact, the company has earned glowing endorsements from author Michael Hyatt and other Fortune 500 companies.

I had the chance to sit down with Bryan and ask him a few questions on what sets eaHELP apart from the competition, who their target customers are, what areas of work they specialize, and who should NOT use their service.

eaHELP Founder Interview


As mentioned in the video, use this link to grab a free copy of The Virtual Assistant Solution (which normally sells on Amazon for $2.99).

the virtual assistant solution

With so many changes in our economy and hiring strategies, Bryan argues it may be time to rethink your approach to staffing. In fact, he gives 9 reasons to consider going virtual for your next hire in his free ebook (email opt-in required, but worth the read).

Press and Awards

In 2015, eaHELP was named the 131st fastest growing company in America by Inc. Magazine, earning a spot in the prestigious Inc. 500 list.

eahelp inc 500

eaHELP Alternatives

A few other virtual assistant companies operate on a similar model with home-based American assistants, including top-rated firms like Time Etc and Worldwide101. Worldwide101 has similar (though more transparent/flexible) pricing options, and Time Etc is the most affordable of the three.

Employee Burden Infographic

eahelp infographic

Your Turn

Have you worked with eaHELP? If so, please consider sharing a short review below to help others with their decision.

114 Reviews

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    This experience of working with three different eaHelp professionals has transformed our workflow to make each of us so much more productive. Now we wonder why we did not connect with eaHelp sooner!

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    As the Executive Director of a non-profit, the number of moving parts I am responsible for is overwhelming. Bringing aboard a VA from eaHELP is changing everything for us. Alison integrated into our team seamlessly and has taken an enormous burden off my plate. She manages everything from the financial statements to our content calendar and a myriad of things in between. I am thrilled with the ‘matching’ process eaHELP provided. Not only did they match our personal and professional backgrounds, but somehow, they matched our personalities! This allows the relationship to work with such ease. Her ‘calm-and-steady’ balances my ‘full-throttle-all-the-time’. Her strengths compliment mine and vice-versa. It’s a great fit and assures me that the eaHELP on-boarding process certainly works. I look forward to a long and productive relationship with Alison. Our organization is stronger, and ultimately, our mission will be more fully realized because she joined our effort. I couldn’t be more excited to have her as part of the team.

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    I’ve been working with my eaHELP EA for a couple of months, and she’s a total lifesaver. She’s smart, quick, proactive, and outcome-oriented. The matching and onboarding process was quick and successful. She’s a great fit for my personality and professional circumstances.

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    We have been very pleased with our EA Arleen. She is technologically savvy, and helps with marketing, electronic file management, website maintenance and many other tasks that demonstrate a higher level of skill than I expected. Value from an EA was one of my concerns, and I can say with confidence that she exceeds all my expectations.

    I consider Arleen to be another member of our management team after only a few months. She works hard to provide assistance to all the members of our team and has definitely made our company better. Lisa at eaHelp has been easy to work with administratively and I’m a very happy customer.

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    The first 30 days working with my assistant Kari from eaHelp has had me thinking, “why didn’t I do this earlier?” The on-boarding process has been easy, Kari has been very quick to pick up the flow of our company and tasks that I normally had to fit in at the end of the day are now being taken care and done better than myself or a team member could do. I look forward being able to focus on my ONE Thing time to really grow my business and allow Kari to support me in other items that still need to be completed but are not a top priority.

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    EAHelp is an asset to my company. Really appreciate my VA Nicole, she has single handedly made my business thrive in 3 short months. EA was professional from the start and made me completely comfortable with the process. Thanks EAHelp.

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    I’ve been working with Rachael, my VEA from eaHelp for just over a month now and I couldn’t be happier! The process use by eaHelp for determining my needs and identifying the best VEA match for me was painless and their selection couldn’t have been better. Rachael is a great asset and member of our team. My entire experience has been fantastic working with eaHelp. Thank you, thank you, thank you!

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    We are apparently the aberration with our experience of eaHelp but it seems important to let you know so you can make an educated decision.

    We are an online personal development company who specializes in the empowerment of women. We rely heavily on VEA’s (also called VA’s) for the success of our company.

    In conclusion, we wasted 10+ hours, over $1500 in contract negotiation (legal) fees and 3.5 weeks with a company who was disorganized, told us conflicting information and was quite unprofessional.

    For 3 weeks eaHelp dragged us along through the onbaording process telling us “Great news! We broke our standard protocol (wink) by exploring our arsenal of available rock start EAs and…. We have her!”. With that assurance in place and after being told to send any contract changes we had, our company spent a lot of money on attorneys fees to negotiate their contract (their contract is very one sided in their favor and is not well written).

    After telling us they would get the contract back to us “tomorrow” over and over, they finally sent us a contract (a week late) with the following note: “Contract Negotiations: All request have been met except this one recommendation”. Except the reality was, it was a completely *different contract* and the majority of our changes were in fact not included. So, now I had to pay more money to have my attorney re-review their new contract and submit it. Never did a manager contact us to negotiate this or discuss it with us. It was very frustrating.

    When we sent the changes to their *different contract*, they called and said they could not help us and to find another company. So, I insisted in talking to a manager. She agreed with the bulk of our changes. I agreed with two she needed to keep in place. Then, the next day, when she was supposed to send me the revised contract, she called to say they couldn’t help us because the VEA skills we wanted

    So, we wasted 10+ hours, over $1500 in legal fees and 3.5 weeks with a company who was disorganized, told us conflicting information and was quite unprofessional.

    As for the contract specifics, read carefully what you are signing. They require that they auto charge you every month (no approval process, you are powerless as a consumer) and if you are 6 days late, they charge you 3%!! That is unheard of in the industry and a very expensive remedy. Other issues include: if they make a mistake and you dispute it, you still have to pay it plus all new fees and they have no accountability to solve the problem for you and you have no dispute resolution other than mediating in Georgia (make sure you ask for an offset which means they take it off your bill while they research what happened).

    With as many positive reviews as this company has online, my guess is the VEA’s ask their client to post a positive review because they get rewarded inside of eaHelp.

    They treated us pretty poorly. Perhaps this review will encourage them to look at some things that are broken in their system.

    1. We are sorry to hear you were frustrated with your eaHELP experience. It is never our intent to have a long, or confusing process for our potential clients. Our sales process has served hundreds of client well since our inception. We hear your feedback and appreciate you giving it. We are humbled by your experience, and will ensure to be more mindful going forward.

      At the same time, we are grateful for the many generous positive reviews, as we feel it represents our desire to serve with excellence. Please know we do not reward positive reviews – any opinions shared are fully voluntary. We apologize we were unable to meet your expectations and wish you well in your future business endeavors.

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    Finding eaHelp was a game-changer for our team. Lauren has been a pleasure to work with. She provides weekly support for office/managerial tasks that has enhanced my workflow. I highly recommend eaHelp as they work with each customer to find the best fit in an EA!

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    eaHelp is the best investment you can make. Our small 501c3 needed help through a major transition. We also are a totally virtual company, with clients across all 50 States. Not only did eaHelp match us up with folks that could do the work we needed done; but the assistants are great at offering how to make things more efficient, keeping me on track and basically being more helpful than I could have imagined! I went from “drowning” to “swimming”!

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    eaHelp came very highly recommended by someone I trust in my industry. Having run my own small business for 10 years, it was (passed the) time that I hired some consistent support staff. After a few months of working with EA I’m so so happy I did. My EA, Sabrina really kicks butt. She’s on top of and ahead of things always. She’s introduced some incredible tools into my workflow, helping me get things done that were, for 10 years, just in my head. It’s going to take some time to really carry out the things we are doing, but I know that had I not hired EA they would have probably remained “ideas” in my head, not things that were actually happening. After 10 years I burned myself out. And then I got complacent (different than lazy). Enter my choice to hire a virtual assistant and hooking up with the right company, eaHelp, and I’m really back in business again!

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    I have been working with Erica, my VEA, through eaHelp since October 2015. This has been a fantastic experience from start to finish. She plans my travel arrangements, sorts through my email, plans meetings for my study group, does a great deal of research for other business processes that could be delegated to others that I would have to research otherwise myself and even handled some personal things for my family (getting our Christmas Cards out to family and friends). I would not be nearly as efficient without her and she provides timely advice to me that has been without measure. I would have a very difficult time not working all the time without her help.

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    I’m completely happy with my relationship with EAHelp. They found the perfect person to work with me. As a small business owner, there is always more work than time and Tara has helped me with taking tasks off my plate, keeping me organized and providing fantastic ideas in the area of vendor relationships and social media. EAHelp is always open for feedback and take pride in keeping a professional relationship with clients.

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    My first experience with EA Help was not an ideal fit BUT that is what makes EA Help so good. They worked with me to ensure I did get the right fit. No awkward conversations and transition. I LOVE their personalized service and care for each client.

  1. eaHELP may have saved my life. I know that sounds dramatic, but I’m not sure I could have kept my head above water without their help! MY VA is the best Executive Assistant I have ever had…and I have had a few. Thanks eaHelp for saving me!

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    I am one of those idea people who can’t seem to finish anything and approached eaHELP when I was about to fold (or be forced to fold commitments) under the pressure of too many (rather large) projects and commitments.

    eaHELP was amazingly thorough in understanding my needs, my person, and my situation, and was clearly committed to finding a fantastic fit in an assistant.

    I’ve been with my assistant for about six months now, and can’t imagine life without her. Best of all, things continue to improve through the involvement of our relationship manager and through her having access to an amazing range of other assistants she can go to for any new territory we’re navigating.

    Though I’d like to increase our hours, we’re still at five hours per week. Even so, I feel that five hours has purchased my life and sanity. I can’t praise eaHELP highly enough!

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    We started our company in 2010. We first contracted with eaHELP in 2013 at a bare minimum – 10 hours a week – to assist us with travel, minor bookkeeping, calendaring and to help us put systems in place. That grew to 15 hours, then 20, as our business grew. Our trust in our EA also grew – and our confidence in eaHELP to have our back, particularly as we transitioned from one EA to another. Fast forward to 2016 and our reliance on our EA became clear as our company had gone from (literally) Mom & Pop to a going concern with several employees and contractors in multiple states. We contacted eaHELP to explore our options for making our EA a full-time employee of our company, negotiated pleasantly and signed off on the deal to bring our assistant onto the payroll. If that’s not a ringing endorsement of eaHELP, I don’t know what is. We can’t recommend the service highly enough.

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    I have been working with my EA through EA Help for a little over a year. When I first started the process, I wasn’t sure how it would work with someone working in another state. I did not know what to expect, and I could not have been more pleasantly surprised than I was. My EA is amazing and has helped me tremendously over the past year. I highly recommend EA Help, they did a great job matching me up with the perfect person for me.

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    I have been working with my EA, Jennifer for almost a month. The EA team did a great job on matching Jennifer and I up with each other. I am absolutely thrilled with this new partnership and how much she is helping me daily. Jennifer is amazing on so many levels. She is proactive in looking through my calendar to see what all she can do to take off my plate. She has already made a huge impact on me and my business. She is very resourceful and has already jumped into taking over a number of functions that used to be on my “to do” list. Thank you Jennifer!

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    I have been working with my EA for a month. I wasn’t sure what to expect but Lindsey is wonderful! She takes the initiative and is lifting a huge weight off my shoulders. As an executive director of a non-profit, it is so helpful to have her on my team freeing up my time to meet with partners, donors, and handling all the other aspects that I can’t easily outsource. I don’t have money in the budget to add more staff, so this is an ideal cost-effective arrangement. I have really pleased by the support offered by eaHELP.

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    I’ve been working with Shellie, my EA, for over a year and she has exceeded all my expectations. She brought with her some skill sets I did not know she had and, if I had known, would not have expected to need. We are now using all of them. She has relieved me my many things I thought only I could do and she does them as well or better than I. She is pleasant to deal with flexible. She has figured out more by osmosis than because of direction from me what tasks have priority or urgency. I consider her a team member and am looking for more ways to utilize her. Could not get along without her.

  2. I initially looked into EA Help two years ago. It wasn’t the right time to start and I thought it was a little pricey. Two months ago I looked at it again and figured I would give it try. I have had my EA for 30 days now and it is going great. I wish I would have started sooner. I could not be happier with the way this is working out with Jill. She has already helped lift the burden greatly and it has only been 30 days.

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    Our relationship manager Lucy and eaHELP recently matched us with our new EA Kristi. The results have been amazing with regard to getting up to speed quickly, work accomplished, professionalism and passion for excellence from both Lucy and Kristi. I highly recommend eaHELP to anyone needing a part-time EA.

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    eaHELP matched me with my first (and only) virtual assistant (VA). Tamara is a miracle worker. Our experience with eaHELP has been a 9 out of 10. From day one, Tamara has been proactive, assertive, professional and intentional about connecting with our on-site staff. Our organization is stronger because of that effort. So much so, we have added another eaHELP VA to our team. We are thankful for eaHELP and the great people they have sent our way.

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    I’ve been with eaHELP for just a couple of weeks and it already feels like a weight has been lifted off my shoulders. As a result, I’m now more relaxed and spending more time on things that will help our enterprise be more effective. I’m also seeing positive ancillary benefits to my entire team.

    The entire process: from research to vetting to engagement to matching to orientation to startup has been near flawless and is obviously the product of great design and professional execution. Most impressively the eaHELP team is able to accomplish all this with a friendly, warm and welcoming attitude.

    In particular, I’d like to recognize Gracie for personalizing the process and helping to ensure that our partnership got off to a great start. And of course I am delighted with Jodie, my virtual assistant, who is a perfect fit for me and our culture and is already a valuable partner.

    To folks who are considering this: Just do it. Just do it. It’s not a risk at all, in fact you are losing ground by not having this kind of support.

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    I’ve been working with Sara for over a year and I cannot imagine life without her ever again. She has been the most professional, forward-thinking, proactive, efficient, clone/extension of me I could ask for. The support I’ve received with eaHelp has also been top notch. Thank you for all the teamwork, eaHelp!

  3. I had a long list of what I wanted in an admin. I’ve worked with other virtual admins through the years and found the screening process difficult. I just don’t have a big enough network around the country to find the perfect person consistently. Admittedly I paid a lot less than I do now, so I hesitated to sign up with a service. My best friend had been using EA Help and he said that he thought he got more done per dollar than I was getting so I thought “why not try it for a year”. EA Help did great. I won the lottery of admins. She is worth every dime.

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    My EA from EAHelp has been incredible. Kimberly has done an incredible job of integrating with our team and taking things off of my plate so I can do with what only I can do. I have thoroughly enjoyed working with her.

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    eaHELP has been a significant game changer for our organization. In fact, our VA, Ellen, has done an incredible job of learning our culture, our values, and our voice. She has gone above and beyond every single one of our expectations. I have been very impressed with the service that we’ve received from eaHELP. The staff at EA certainly did their research in finding us an incredible VA. You should seriously consider finding out how eaHELP can make a difference in your organization.

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    I’ve been working with my EA Natalie for about 3 months now and it has been great. I’d worked with a number of VA firms previously and can pinpoint the thing that makes eaHELP superior to every other service I’ve tried… the care and attention they put into matching the client and the EA. My eaHELP Relationship Manager Lucy spent a lot of time understanding me, my needs, my working style and my company’s culture. She then screened multiple candidates before matching me with Natalie, even going to the level of making sure we used the phone and computer operating systems so we were compatible from a technology perspective. As a result, Natalie and I moved quickly to a trusted, effective working relationship and I couldn’t be happier.

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    Working with Patty has been one of the best additions to the business in a while. eaHELP’s process and people are fantastic. It didn’t take much time to get up and running and before too long Patty and I were working together like old pros. It’s not just about “saving hours” or taking things off my plate… the sum is definitely greater than the parts and the results are compounded through the expertise of Patty and eaHELP.

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    I first looked into eaHelp at the recommendation of Michael Hyatt, whom I respect very much. Then I discovered this website and took the time to read every.single.review – good and not-so-good… The day I called and setup my first interview, was the day I made a VERY WISE decision! In less than 2 weeks and I PERFECTLY (and I do mean perfectly!) matched with Kelly…. She has been an ABSOLUTE DELIGHT to work with. She went to work immediately to relieve the load I was carrying. She then helped me set up WISE processes to improve efficiency… There’s not enough space to write all the benefits I have personally experienced in the growth of my business. THANK-YOU EAHELP!!!

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    It’s only been a month since I started working with my VA from eaHELP but we are already seeing positive results. I can’t wait to see how much better it gets as we continue. eaHelp paired me with the perfect VA in Bethany, they are eerily good at matching people up. If you’re considering hiring a VA, eaHelp is the way to go!

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    I have been working with eaHelp for about 6 months now to great success. Lucy, my Relationship Manager screened potential EA’s and found a perfect match with myself and Shaun. From the first video conference introduction, it was apparent that Shaun had the experience and motivation to ensure we were successful together. She has added back hours to my week, kept me organized, found ways to improve my productivity and been a pleasure to work with. She started out just supporting me and now provides support to my whole leadership team. I could not be nearly as confident in my ability to meet my goals without the help of Shaun and eaHelp.

  4. A colleague told me about eaHELP at a conference in September. After going through four “assistants” who were really not qualified as true EAs, Pamela at eaHELP came on board with me in October and instantly changed my life. Initially at just five hours a week, she was easily saving me more than five hours of my time. She makes me more productive and clears the runway of debris so I can fly! Additionally, I think executives who are trying to do administrative things themselves, but not really being able to manage calls, appointments and follow up well, consider the reputation you may be earning for yourself as one who is unreliable or never follows up as promised. Pamela’s management of my calendar, inbox and more makes me look good because I’m not missing or forgetting important follow up. I look forward to adding additional hours for Pamela this quarter so I can focus on what only I can do to grow my business.

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    eaHELP is literally changing my life. I went from being overwhelmed and unable to do anything well to now being able to dream again! This is essential in my role as the leader of a fast-growing non-profit. My EA, Lyndsay and I have quickly developed a great working relationship and have also become good friends. The support that eaHELP offers is better than I expected and I have already recommended to several other leaders!

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    eaHelp has been an incredible blessing to my ministry! After 8 years with an onsite assistant, I decided to try virtual support. After several months, I couldn’t recommend it more. The eaHelp process is incredible, the team values customer service and the on-going support and contact is beyond what I expected. Also, my VA is incredible and her support has our onsite team think differently and function more effectively. As an Executive Pastor at a multisite church with 5 campuses and over 6,000 attending, I would highly recommend eaHelp to support your team!

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    I’ve known about MAG and eaHelp for awhile. As a matter of fact, a member of our leadership team was already engaged with them and had given rave reviews about his assistant.

    As a sales team leader, I was swimming in administrative tasks and had to make a choice between hiring someone full time or taking on a Virtual EA who could focus their time on those needs.

    I have been impressed with the whole process of interviewing us and then working hard to find the best fit for our team culture and personality.

    Any doubts that I had about a virtual assistant have been quelled by Jessica, our virtual team member. In her first couple months, she proactively jumped in to take major things off the plate of the team and everything that she does has a high level of excellence and pride associated with it.

    I’ve now adjusted my contract to have her more hours each week because of the painfully obvious ROI that she brings to the table.

    I highly recommend MAG as an organization and EAHELP as an incredible service that can open your eyes to what is possible when your burden of the every day is reduced.

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    I was fortunate enough to meet Bryan and Shannon Miles personally and learned about their company from them. The vision and mission was very inline with my own beliefs as an entrepreneur and that got my attention immediately. I had never really considered a VA, I really did not think it would fit my needs and I have “control issues”, so not being able to monitor an assistant in person was outside my comfort zone. I did the research, talked to people who were using eaHelp and spoke with eaHelp again. I decided to take the plunge and I am very pleased with my results. I will never go back to my pre-eaHelp world.

    My VA, Stephanie, is wonderful and the on-boarding process is extremely thorough. The manner in which eaHelp pairs executives up with a VA, using personality test, etc, is vital, I believe, to the success of that relationship. Stephanie and I are yin and yang, thankfully. I am total Type A, ping ponging around constantly, 100 ideas before coffee in the am and I hate details. I am a big idea person, not at all detail oriented and thankfully, Stephanie is. My schedule is hectic, at times so busy sleep is a luxury and at times, super slow and quiet. Stephanie has been perfect handling these fluctuations and helping identify ways she can help me. My team has been able to implement her into all areas of our company, helping proof and compile employee handbooks, assist our CFO and GM in various ways and her ability to bounce from project to project is a true blessing. Not having her in the office is actually a benefit: no office politics. We chat by phone, text and email all week long and she is always responsive and quick to get me what I need to be productive and successful.

    The cost is higher, yes. However, when I am trusting my personal and financial information to someone, I want them based in the USA and fully vetted. The technology they utilize offers additional safety features to keep you within your comfort zone easily. I also wanted an assistant that was fluent with the programs I use and online technologies and they delivered someone that exceeded my expectations. I continue to be amazed how much we can accomplish together via cloud, etc. In this case, you truly get what you pay for and when I compare this cost with an in-house assistant, I am saving thousands of dollars and I did not have to do the ground work myself.

    Additionally, I am learning to let go of the “stuff” more and more with my VA’s help and Stephanie has been vital in that shift for me. Now my email is organized, calendar correct, deliverables on time, flights and hotels handled, contracts done, research all completed and organized, customer followup and gifts completed and on and on. There is really nothing Stephanie does not help me/my team with and her performance is consistent and accurate, which in my world is absolutely essential.

    I really cannot say enough good things. In my travels, eaHelp has a excellent reputation and seems to be the go to for entreprenuers and execs nationwide. Try this service. You will be thrilled you did and you will have the time to focus on the important things in your life. Be warned though: the only limitations I have found have been my own!

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    My EA, Amy is a fantastic team member. She is very intelligent, responsive and creative. Thank You eaHelp for AMY.

  5. I’ve been working with my EA from eaHelp for a little over six months now. Karrissa has been wonderful and made me more productive. The process of matching me to my EA was fantastic and I’m not sure if I ever could have found a better match on my own. eaHelp made sure to find someone with not only the technical skills to help with my business, but also someone with shared hobbies and interests. It made it much easier for me to trust and delegate to Karissa knowing that she had the technical skills but was also the kind of person I wanted interacting with my clients. I’m looking forward to increasing her hours as soon as I can.

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    As a first time small business owner, and a solo-preneur at that, Teresa has been a life+sanity saver. I tried doing it all myself at first and found eaHELP when I was basically drowning (12 hour days were the good ones). ehHELP first hooked me with their matching process and their ability to hear about the unruly state of affairs and to recommend an approach to assistance that really suited my needs and bring me long-term relief.
    Enter Teresa, with her complementary skills and personality that fits splendidly with mine.
    Fast forward 90 days.
    Where I had created chaos, she has transformed it into order. I finally feel like I’m on top of everything and I’ve suddenly got…wait for it…free time! I hardly know what to do with myself.
    It would have taken me years to accomplish what Teresa helped me establish in a few months, and I would have been much worse for the wear.
    Now that things are stable and we can exhale, I’m so excited to see what we create next!

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    I had not had good experiences with assistants in the past so I thought that having an assistant would just provide me with more work not less. eaHELP said they’d find a great match for our company and they did. Kelly stepped right in and started to identify areas of need in the company as well as handling the day to day things so that I was not wasting time doing them. Thanks to eaHELP, my company has another invaluable asset. I truly do not know what I would do without her.

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    EaHelp has been a great benefit. Carol, my VEA, has reduced my workload significantly and is always looking for ways to help free up more of my time. From simple calendar and email management to setting up better processes that enable better organization and tracking, participating in our staff meetings, preparing close out documents, etc. I can’t say enough nice things about the services that she provides.

    I recognize that while most people here are in the ministry business, I am in the construction business so my needs in a VEA are slightly different. EaHelp did a great job of selecting a candidate that had experience in the construction field and the “up and going time” was a virtually none existent.

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    I just started working with EAHelp a few months ago after working with two previous virtual assistant firms. What can I say? I couldn’t be more happy with my EA, Rachelle, and EAHelp as a company. The experience is leaps and bounds better than the other firms, and the other firms were not at all bad. I’m getting so much more important work done now, thanks to Rachelle and EAHelp.

  6. We could not be more pleased with eaHelp, and have recommended the company to others at every opportunity. Our assistant Nicole accomplishes a wide variety of tasks, and with the best attitude! Since she has joined our team our business has grown to a new level, because she has freed us up to concentrate on what we do best. She has excellent suggestions to make us more efficient. We started out with a different VA company but didn’t receive nearly the quality of professional attention that we get with eaHelp. Don’t hesitate to spend the money on them, it really pays off.

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    My EA, Suzanne, has been a lifesaver for me! She has helped me complete projects that have been on my to-do list for years (not kidding). Suzanne has become an important part of our team. She is dependable, organized and able to assist with just about anything I need! Suzanne can handle anything I throw her way – whether it is managing marketing initiatives, coordinating christmas parties and big vendor events, writing blogs or updating website content, she tackles each task professionally and gets the job done. Our business has changed for the better because of Suzanne. And to top it all off, she is a lot of fun to work with! I would recommend an EA like Suzanne to anyone that wants to get more out of each day. Thank you Suzanne!

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    There are few things that have worked out like my new eaHELP Social Media Assistant. Wow. The pay-off in freeing up my time alone is great. However, having someone dedicated to communicating our message to our tribe has been a big hit. Rachel has created a strategy, a schedule and is executing flawlessly. The saying, I wish I had done it sooner, is very true in my case.

  7. EAHelp has changed our lives at our non profit. I cannot believe how much their help has increased our productiveness. They helped us find a qualified person who was competent, professional and right-on. I wish I had tried them sooner. I believe that our company will use EAHelp for a very long time. If you are wondering if it works– IT DOES!!!!!!

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    I love eaHelp! At first I was hesitant to get a virtual assistant. As a pastor and communicator, I have only had assistants present in the office. However, the assistant I was placed with was the PERFECT match! She has changed my life, and I am so grateful to have her on our church “staff” team.

    The process and support for matching VEAs up with your needs are flawless! I love this company and its impact on my day-to-day ministry and business.

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    My company provides clients with high-end tax and legal advice. As part of our projects, we have a lot of spreadsheet work that is required, we have to interact with many employees at the client, and we juggle various tax deadlines. We could have hired high priced lawyers, CPAs and paralegals to help us with our projects, but we decided to give EAHelp a try. It was somewhat of an experiment on our part, since we were going to train these people to be project managers in our technical area, but we liked the concept of paying EAHelp for only the hours we need so that if projects dried up we wouldn’t have a heavy payroll burden on our financials, and we liked the idea of staffing up during certain times of the year in order to meet the demands of the practice. We started with one EAHelp person and she was so good that we added a second. They have worked out great. They aren’t doing traditional EA work, but are full-fledged teammates on our projects and have probably learned more about the tax law than they ever cared to learn. However, I think they are being challenged everyday, which they like, and they are getting an opportunity to work in a way they never would have received if searching for full time employment. They seem to like working crazy hours when their kids go to sleep or school, and also enjoy the flexibility of taking kids to school, being at home when they get off the bus, or just being challenged professionally while still getting to be a Mom most of the time. I think this concept is great and we plan to restructure our growth plans to include EA help in the future. Not only are the people they provide to clients first class, but their own corporate people are on the ball, organized, friendly, and responsive. I feel like they are a partner in our business. One last comment is that our two EA help ladies are in different states, but they interact with each other almost daily. We use GoToMeeting, which allows them to see each other on the screen, and we host almost daily meetings, so everybody feels like they are part of the team despite the fact that we are all virtual. It is a great set-up!

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    My EAHelp virtual assistant, Joni, has been a tremendous blessing to help me start and grow a new non-profit Christian publishing company. Not only did EAHelp discern exactly what skillset and personality that I needed to address my needs and wants in an assistant, but then they identified exactly the right match to address those needs and wants. I have quickly seen simple tasks and very large projects come off of my plate so that I can focus on the things that only I can do.

  8. My only regret is waiting so long to make the decsion to engage eahelp. I was introduced over 2 years ago by Michael Hyatt but procrastinated all this time. Then I made the decision to try the eahelp – WOW! From the moment of my introduction, the support of my Rep Lucy to the intense surveys and character studies they did to search for the right fit I was amazed. Then the day of meeting my VA Kristal (a God sent) came and from the moment the interview began I knew they did not just hook me up with an assistant but did due diligence and found the perfect fit to the skill set I needed to the personality and the energy I needed to build a super team together. I run 3 companies one which is a non profit, I am an author and public speaker, and a whole lot more. Kristal has not missed a beat and is on top of everything from my personal, business and my public life. Not to mention the eahelp webinars, resource center and even the new president’s newsletters that are a gold mine of knowledge. To top all of it off I get a package at my office with a personal note from the founder of the company who I have not met (although I hope to) but I consider him a genus of reading the business needs and creating a company that does not just fill the need but surpasses expectations. I am so pleased I could go on and on. I am planning doing a video blog on the power and value of eahelp the my only regret is that it took me so long to make the decision to make the move. jp

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    I have been using EAHelp for more than three months now and it only gets better.

    I was a lawyer for over five years and became very dependent on an assistant. When I struck out on my own, I had to relearn self-sufficiency. But I’m now at a point in my career where I’ve found myself overwhelmed, messing up my schedule, and generally too distracted by stuff to focus on what makes money.

    I signed up with EAHelp and they provided me an assistant named Candice. I am now thoroughly dependent on her. I have more and more stopped being focused on my inbox and calendar and have gotten refocused on actual work. She handles my life and frees me up to do the things that I have to do without worrying about where I’m going, who needs my attention, and the miscellaneous items that would otherwise fall through the crack.

    More than that, she’s become family and helped reconnect me to my family. I cannot recommend EAHelp enough.

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    I’ve been with my current VEA for about a month now and I couldn’t be happier. She has become an integrate part of my day and business and truly frees me up to focus on what is most important in moving my business forward. Krisha did a fantastic job with the matching process. Cheers!

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    I never intended to start up a ministry and so when a full-time ministry blossomed, I was feeling quite overwhelmed and on the path to burnout. I needed someone to step in right away who was trained and ready to go! I found eaHelp on the recommendation of respected platform speakers, Michael Hyatt and Jon Acuff. My VEA, Katherine, gave me some much needed help and hope. Within the first two weeks, she got my email under control: from thousands of messages in my inbox down to 25-50! I could see the light again!

    Further, I needed someone who would compliment my personality. The folks at eaHelp utilize personality assessments to partner you with a person who would best meet your needs. For instance, I’m not that great at time organization. Katherine worked with me to help make vital decisions about time management from booking events to planning my writing time to making sure I had some time for recharging and fun. I truly believe that eaHelp and my assistant are instrumental in keeping my passion for my work alive!

    This company is attentive to their clients and use a personal touch that is being more rare in our culture. I appreciate these guys and highly recommend them!

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    I was sold on eaHELP even before I was connected with my new team member because of their attention to detail, thorough needs analysis to ensure I had the right fit, and warmth of employees. Julie and Morgan are an unbelievable power-house welcoming team!

    Then I got connected to Kelly and she is the perfect fit for my needs. I know they listened and didn’t just give me the next person in line. Be as specific as possible with the type of person you want and the skill set you are looking for, and they will find a match.

    I work for a non-profit so money is always a concern. The investment in eaHELP is, hands-down, the best decision. It’s like getting to hand-pick an all-star team. I don’t view Kelly as an assistant. I view her as a critical member who contributes to the mission of our organization.

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    I have been working with Shellie for over a year now. We have had some pretty big changes with our business over that time and Shellie has been our rock along the way.

    She takes care of our “electronic presence”. Before Shellie, I had to do it myself or train staff to make sure our website was always up to date and fresh. This took away from our natural “flow” when we had to stop and make sure our website and other social media outlets were not stale or confusing.

    Shellie is at the helm now. We have a weekly call each Monday for about 30 minutes to make sure she has from us what she needs to run that week.

    Thanks to Shellie, I now get to stay in my “flow” and not worry about my electronic presence any more. Because I am not “pushing buttons”, she makes it all feel like MAGIC!

    Thank you eaHELP for connecting Shellie with my business!

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    Hiring a VA was something we researched and spent a great deal of time considering before making the commitment. Being a non-profit, we were concerned about committing to the payments.

    We finally made the decision to take the leap. Our VA started only a couple of months ago and we have had such a positive experience.

    I have colleagues that can’t understand how the process works. I’m in one state, my VA is in another, yet it works. We have great communication and this relationship has helped me to be more purposeful in how I assign tasks and projects.

    I can’t wait for the day I can bump up my hours and enjoy the expertise Kara gives even more! I am so happy that I found eaHelp and that their matching skills put me with Kara! She’s a keeper!

  9. I have been working with my VEA for one and a half years now and have to say it has been the BEST decision I have made in my years of ministry. Linda has transformed our team and how we get things done. Her capacity and ability to navigate a complex organization and keep our team focused on what we do best, engaging with students, is amazing. She has enabled our team to grow in numbers by taking on tasks and implementing processes that we haven’t had before. She is professional in her interactions with parents, donors, and organizational leaders. She has helped me be a better leader, manage my time better and support my family by being present with them when I am home. She is probably the best VEA EA help has (in my very humble opinion). I couldn’t be happier with hiring Linda through EA Help.

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    I have been working with Carrie for a little over a year. Very shortly after getting started (within 2-3 weeks) I realized this was something I should have done a long, long time ago. My personal productivity is so much higher after working with Carrie that there is no question whether the cost is justified. You truly get what you pay for and I could not be happier with the monthly investment I make to keep Carrie on board. Here are a few of the things that make her stand out.

    We are hundreds of miles apart, but clients and colleagues are routinely under the impression that Carrie is a full time employee working in a local office where I must pay rent, hang a sign, setup computers and conference rooms, etc. There is a lot that goes into pulling something like that off while you aren’t even trying to give that impression. Carrie is a pro at technology and communication, including the good old fashion telephone. When people interact with her there is nothing to suggest that she is anything but the type of consummate professional to which they are accustomed. The fact that she is part of a new wave of virtualization never even occurs to them. She’s that good.

    Carrie is also a master at making our business look supremely competent. Clients routinely get calls to remind them of things they have promised us or followup calls that they have asked for on a specific date. I have been hiring and managing employees on my own dime for over 10 years and no one is as good at followup and keeping things from falling through the cracks as Carrie. I cannot tell you how many times I am packing up at the close of a meeting, engaging in the usual small talk and niceties when someone says “and wow, Carrie is sharp. Let her know we really enjoy working with her.”

    Carrie also knows how to strike the delicate balance between assertively taking things off my plate that she is better suited to handle and assuming more control than I am presently comfortable giving up. There is no question that I spend more time on high value tasks than I did before she joined the company. And given everything I have experienced I know that a year from now that percentage of time spent on things only I can do will be even higher.

    I have had more than one person balk at finding their own Carrie through EaHelp because of the cost. But you cannot treat highly competent general VA’s like a commodity any more than you can compare a 4 bedroom house and an RV because they both have a sink to wash dishes. From the onboarding and match making process through to the frequent but unobtrusive checkins from my relationship manager EaHelp gets it right every single step of the way.

    The pros don’t consider the up front cost of the tool. They think about the life they will get out of it and the increase in productivity over that time. You can go find a VA on the cheap and join the ranks of amateurs or you can make a proper investment and work with a VA that says to everyone “now here’s a professional.” Carrie does that for me on a daily basis and I couldn’t be happier or more grateful for the folks at EaHelp who put us together.

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    Brandi and I have been working together now for about a month. She came on board to help me manage my Social Media, edit and post blogs, do some basic market research, and help me solve general problems while I am traveling. Brandi has had a real can do attitude. If she doesn’t know something she says it up front and then will research a solution. One of the nice things about eaHelp is that they have established a network for the assistants including a Facebook page where they can ask each other questions and trouble shoot issues. I am for sure going to be able to take my business to an entirely new level of performance because Brandi is on my team.

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    I am back in the hunt for a new VA after letting go of mine with eaHelp. I was drawn to the reviews, the association with Michael Hyatt, and the people that they helped.

    I did significant amount of research for several weeks and narrowed it down to two offshore companies and eahelp, which was 3 times more expensive. However the work I needed required strong English speaking skills (or so I thought) and being able to keep up with my high visibility tasks, so I didn’t want to take my chances.

    I have a lot on my plate and knew that it could be difficult to help me manage my tasks. After several interviews with the different companies, I finally decided to go with eahelp.

    One of the good things about them is that you get an implementation manager that spends significant time with you to get to know you and your work, personality, preferences, etc.

    This was a good start and I felt confident that this was going to be worth it. I was introduced to my VA and got off to a decent start, but unfortunately it started to go downhill from there.

    I had to continually remind my VA, tried multiple communication methods, redo tasks myself, and after talking to my Implementation Manager, she quickly setup a mtg for all of us to be on the same page. I wanted to be sure that it wasn’t me, that maybe I wasn’t communicating properly or giving unreasonable tasks. If it was, I wanted to do what I could to fix it. I was patient for the time being thinking it was.

    The meeting helped a bit and I was under the impression that our expectations were set, and we had a clear path to move forward. Unfortunately it wasn’t to last and while I was gone three weeks overseas, the stress of having to follow-up and remind my VA on dropped tasks was more work than just doing it myself.

    So I let the VA go. Then more problems came up. I gave a company email to my VA and it just happened that all her emails were deleted, including in my account which she had access to. I was told that it was the server and had nothing to do with the VA. But that is impossible given that emails don’t disappear unless they are deleted, especially since only those emails were gone, not others.

    The VA was supposed to track my speaking engagements, and follow-ups with my travel, and of course since all of the emails were gone, I had no idea what happened, what was done, and what I needed to do.

    I had angry people calling me saying they had sent emails or went back and forth with my VA but never got a final response. I had to ask them to forward me the conversation. Since all of the emails were gone, and I unfortunately my IT company couldn’t get them back, I couldn’t fix the situation immediately until the people she had talked to just came out and tell me what needed to be finished.

    Thankfully I still had my finger on some things so was able to minimize the damage and just send out a massive email explaining the situation to my contact list, which was embarrassing somewhat. The implementation manager told me that this VA had problems with another client apparently and was let go from the organization. I guess I had to be one of the guinea pigs.

    To the credit of the team, they tried to fix things as much as they could, and give a small discount if I found another VA with them. But by this time I had lost money, 3x more than the others, time, and was still having to work through the issues that I had no visibility on until after it was too late.

    I don’t fault the organization necessarily since it is impossible to only get the best since some may get through any organization. They tried their best to fix it, and i think that is the most important thing.

    It is good to see that others have had a much better experience than I. If I had to say anything, just make sure the fit is right and that you have a system to make sure things are done properly and that the VA truly understands what needs to be done. Looking back, there were some red flags from the get go, but I ignored them and the VA probably wanted the job so didn’t tell me honestly if she didn’t understand some things.

    Assuming is bad, and I think both of us assumed too much. It was a good learning experience for me to on what I would do on the next go around.

    I still believe in VAs and will continue to look for one, so please don’t let my experience sway anyone, but use it as a learning experience.

    1. Hello David,

      We sincerely apologize for your VEA experience last year. Although we take great time and care in every single VEA placement, situations like yours do occasionally happen and we’re sorry. We appreciate your recognition that our team attempted to support you and rectify issues in order to serve you well. We are committed to serving leaders with excellence, and would love the opportunity to get in touch with you again about your VEA needs.

      Best Regards,
      Lori Wilson
      Client Relations Manager

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    I’m incredibly happy with my EA Christina. After working together for 4 months, I can’t imagine managing my workload or running my business without her.

    I’ve experienced other VA services, and Christina has raised the bar considerably about what to expect from a virtual executive assistant. She is smart, resourceful, a strong communicator, and highly responsive. She is patiently working with me to help me learn more and better ways to offload the responsibilities that she is more capable than I to handle, so that I can focus on running a business while building a second one simultaneously.

    I can also trust Christina to communicate with my clients in a discrete and professional manner – also tremendously valuable in a professional service practice like my business.

    Most importantly, Christina demonstrates caring about me and my business objectives. That team approach means a lot, and makes the premium investment in the eaHELP program worthwhile.

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    My EA, Jordan, is fantastic. She’s thoughtful, productive, insightful, and incredibly pleasant and nice. I feel more productive with her in my life. I have no complaints or concerns about EA Help or Jordan. EA Help’s price plan may scare off some, but you get what you pay for – which is great service and great EAs!

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    Today is Administrative Assistant’s Day and I woke up feeling immensely grateful for my eaHELP executive assistant, Debbie.

    She got my attention in our first meeting when she said she would handle all the scheduling with my clients, across international time zones. In the second meeting, she offered to organize my (6!) inboxes into 2 and streamline my email. I was “all in” at that point!

    Debbie has over-delivered in every area:
    * Serving my clients with professionalism and grace
    * Hearing my pain points and efficiently relieving them
    * Using tools to make my business run more smoothly
    * Teaching me how to delegate so I can let go of doing it all

    She even set up an “ideal week” template for my calendar and plans my travel for work and pleasure. We collaborate to maximize my social media presence and I recently delegated the daily posting to her.

    What a relief it has been to know Debbie is there supporting me so I can do what I love. I finally feel like the CEO of my business. This has been one of the best business decisions I ever made. My profits are up and I’m able to contribute in big, positive ways.

    Thank you, eaHELP and Debbie, from the bottom of my heart.
    You are truly a joy to work with and a beautiful blessing in my life as well as the lives of everyone you touch.

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    After working together for just 3 months, Jackie and I are a well-tuned machine. By taking tasks off my plate, she frees up my time. And by staying on top of my calendar and to-do list, she helps me stay one step ahead of the work that used to run me over.

    What I love most about Jackie is the way she has my back. She isn’t just doing work that I give her, she’s taking initiative and showing me how to work more efficiently. Together, we have raised the game of my business and helped me take a long-term view at what I can accomplish.

    Thank you, Jackie! And thank you to eaHELP for helping us find one another!
    Tamara

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    Next month marks 3 years that I have been working with my EA. During this time, I have worked full-time as a pastor while starting 3 different ministries/networks. To say it has been complicated and confusing at times is an understatement! But through all the developments, transitions, and turns, my EA has been up for the challenge with a willing spirit *every single day.*

    I began working with my EA at a time when my work was not productive or helpful to forwarding the mission. Over time, I have been able to not only offload a significant amount of work with the same commitment to excellence and diligence, but I have found myself refocused and recommitted to doing the work that uniquely allows me to flourish in my role as a leader.

    Through our time together, my EA has become more than an assistant but a team member who knows and understands my heart and passion for what I do, and it is evident that she is joining me not just to get the job done, but to do get it done with love and commitment to the cause. That intangible is a testimony to the kind of people EAHelp hires. I could not be more pleased with what we have accomplished together and how well we have come to work as a team.

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    Before becoming a client, I had researched eaHELP quite well. I expected a quality experience. However, I have been truly surprised by the match they were able to provide me. That is what I like best about Rachel. Yes, she is professional and produces quality work, and she is very efficient. But, the real trick is meshing with my personality, worldview and work style. She has led the transition, and it has been completely painless 🙂 I am more productive because of her. Thanks Rachel, and thanks eaHELP!

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    I could not be more appreciative of my EA, Mary. I have said aloud several times in the past couple of months that were it not for Mary, my head would explode. Quite simply, I could not do what I do without her help. Mary exceeds my expectations in many ways – not the least of which is how she anticipate what I might need before I often realize it. And somehow, she has found a way to get me to change for the good (adopting new practices, etc.) even when I resist!

    Thank you to EA Help for your incredibly, high-value-add service and to Mary for being way more than than executive assistant!
    Mike

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    Christina is my right-hand woman – an indispensable go-to team member who’s universally valued at Wasabi Rabbit. Since her very first day working with me and the team, she’s been seamlessly integrated into our workflow, taking on increasingly more critical tasks with energy, quality and enthusiasm. Candidly, since moving away from the tactical distractions that used to interrupt my day (because she handles it all perfectly now), I can’t imagine how I’d function productively without her!

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    I have been working with my EA, Shari, through eaHELP for almost one month now. I could not be more pleased with Shari. Shari has become an asset to my team in a very short period of time. I can fully depend and rely upon Shari to have tasks completed to meet any deadline. She is up for any challenge that comes her way. The biggest compliment I am able to give is to say that Shari genuinely cares about the company and contributing to its overall success; which is a rarity to find. Shari has given me the greatest asset of time back. For that, I cannot say “thank you” enough.

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    I started with my first eaHelp assistant in July of 2014. She did a great job, but financial needs and greater professional opportunities led her to accept a full-time assistant opportunity elsewhere.

    I met Kandis Sebastian in December, 2014 and we stared working together for 10 hours per week. She is a totally professional and proficient assistant. She handles so many details for me and makes me look good in all kinds of ways.

    Thanks Kandis! You’re a Rock Star!

  10. I just finished my first month with Lorna as my VEA. She’s been great and has integrated into the communication streams with our staff really well! She has been brilliant in helping me be responsive via the incoming messages I receive on a daily basis. My travel and research needs are taken care of, and my “last minute tasks” are not neglected. I’ve very impressed! The EA Help support team walks alongside both you as a client and your VEA in such a way that success seem inevitable rather than a hope.

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    I have only been working with Renee and EAHelp for a few months, but, it has been amazing. The prep process was well thought out, I was well matched with a VA with an ideal skill set, and, have been nothing but thrilled since then!

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    My experience with EAHelp is excellent. They are supportive, attentive and thorough, making sure the person they sourced is working well and doing what’s needed. My Virtual EA has been excellent. I was replacing an EA I’ve had for 7 years, and my EA looks to be every bit as capable as my previous EA. I heartily recommend EAHelp

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    While I was aware of “virtual assistants” I never thought it would work for me. Was I wrong! I started with eaHelp a few months ago and could not be happier. Not only was the process to get started helpful, my eaHelp implantation manager was careful to to connect with me with the right EA for my personality and style! I could not have interviewed and hired a better person. Thankfully my EA has been working with me to get better organized and to rely them more. Could not be more satisfied.

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    It took me a long time to decide to hire help but when I did, I was happy to find eaHelp. The care they took in assessing my needs and matching me with just the right person was commendable. Because of that initial work, my EA and I got off to a fantastic start and my long-term experience has been outstanding. My only regret is that I didn’t do this a year earlier! My EA does high-quality work, meets deadlines, and has a deep commitment to the work I do. I highly recommend eaHelp!

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    I have been using a virtual executive assistant from eaHelp for about six months. This is a tremendously valuable experience. They did a great job matching me with someone. My executive assistant is responsive to my needs, we connect well, she serves well, she is constantly suggesting things she can do for me. I could not be better pleased. It has stepped up my productivity.

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    eaHELP has been a great blessing to upgrading the quality and quantity of ministry that I have been able to give members of both our church and our community.

    The Assistant they assigned me has been a perfect fit, at least from MY perspective. Their match has been so good that we have worked well together from the start, and haven’t needed much coaching from our Implementation Manager.

    Thanks eaHELP!

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    Couldn’t be happier than I am with my EA. The process was great and helpful. My EA is well-organized and on top of all that I need her to be.

    Amazed by what can get done with 5 hours a week with a dedicated EA.

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    eaHELP has been invaluable to my productivity. My Virtual EA is fantastic, and working with her has been very easy. The onramping process from eaHELP is thorough and they were able to match my needs with the specific skills needed in an assistant. I would recommend eaHELP to anyone who needs to add capacity to their work load.

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    EA Help matched me with a perfect assistant who has made a huge difference to my life. The whole matching process (and follow-up) was so professional and confidence-building. Sarah has now become so much part of my working life, that I cannot imagine working without her help. She works 10 hours a week for me, but she does things so fast and removes so much stress from my life that it’s probably worth about 20 hours per week.

    I’d recommend EA Help to anyone. Great people, great process, great result.

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    eaHELP allowed me to bring the perfect addition to my team so that I could focus on doing the work that I needed to do, instead of getting bogged down on the things someone else could do better. Brittany has enabled me to get more organized, stop missing opportunities and work a lot smarter. She is truly an invaluable member of the VineSleuth/ Wine4.Me team.

    Finding the right assistant is a tough challenge and I hold eaHELP in high regard for putting the work in to finding the right match.

    In my case, initially I was paired up with another EA and it was the team at eaHELP that pointed out, within minutes after our first call, that perhaps the match was not right. “I don’t think she’s the right match for you. Allow us to find the right one,” Mandy said.

    She was right. Just a few days later Brittany and I were introduced and together we made a great team right from the start.

    I highly recommend eaHELP to anyone looking to grow their team and work more efficiently.

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    I am so incredibly thrilled with the service from eaHELP. I reviewed many other virtual assistant companies, and eaHELP by far exceeds all of them. Everything on this website I found to be true, and the EA I was matched with, Beth, has done nothing but completely exceeded my expectations in every way. I can trust her with the most important tasks and know without a doubt that it will be completed in a timely, professional manner. I have the highest level of trust with her. And the Implementation Manager I have been paired with is fantastic in every way. She is attentive, has excellent communication skills, and has helped me navigate this process with my EA, and she responds promptly with any questions I have. I have been nothing but pleased with eaHELP to the utmost degree, and I strongly recommend you work with them!

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    Whew! Where do I start? As a one-woman entrepreneur, it’s really tough to keep it all together, and to do it well. I was absolutely drowning and about to crushed under the pressure of all I had to do-especially the day-to-day tasks. Kara-my assistant from EAHelp is a GODsend. You just can’t imagine what an asset she has been to my new business. Not only has she been able to help me get organized and more pro-active, but I feel like I’ve also gained a confidant and friend in the process. Sometimes I don’t even know what I want, and Kara is able to take the end result and goal, and just run with it, to make it happen. She’s been unbelievable.

    As far as the EAHelp process, it couldn’t be any easier. Before EAHelp, the thought of hiring someone-having to research their background, figure out what I really want, and who would best meet my needs-overwhelmed me. EAHelp has the tools and the screening processes to make it so painless. I can’t speak for others, but my experience has been phenomenal. The process was relatively quick, didn’t take a whole lot of my time and energy, and resulted in a perfect match. Kara was so much more than I could have even hoped for. She has abilities, skills and a personality that fit perfectly with mine! If I ever need to hire again-I will most definitely go with EAHelp.

    EAHelp was instrumental in helping to take the burden of figuring out what I needed, who I needed, and how to ask the right questions of a potential employee.

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    eaHELP has been incredible to work with. We started a new church about six months ago. One just assumes that you set up chairs, gather a crowd and hold services. About four months in, I was beginning to get overwhelmed with small details that were consuming my time. What were these quarterly forms that I have to file with the state? Why couldn’t I print my W-2 from last year through our online payroll system? How is this person’s birthday not on my calendar? I need to send flowers to this funeral. I have a mail merge that needs to be done. I need to run background checks on my ministry leaders. I need to setup dinner with a couple this week. I need to reschedule my son’s music practice. I need to schedule lunch with a pastor who is coming to town. I need to find a storage unit nearby. I need to see about group lessons for tennis for my son. I need to get a copy of a message that I heard preached last year at a church in Oklahoma. I need to schedule people for interviews for a video we are shooting for an upcoming service. I need to coordinate our community service project to paint a graffiti-covered building, but I don’t know who own the building or if they will let us do it, but I need someone to find out.

    AND…. I still have to prepare three messages a week, visit first-time guests, counsel with families, get out into the community to invite people to our services, introduce myself to people in our community, prepare all music for upcoming services, plan church calendar events and foster a sense of community in our church. AND…I still have to be a husband to an amazing woman and a father who is building a legacy in his three children.

    I had researched virtual assistants through freelancer sites, but I wasn’t looking to pay someone $5 to find me the cheapest flight from Honolulu to LA. I was looking for a professional relationship with someone who understood church culture and could learn how I work and meet the expectations of our unique situation.

    Enter eaHELP. The relationship manager found me an amazing assistant who had experience working in a church and was a perfect match for us! Terah came along and made short work of the growing list of details that was weighing me down. During our first Skype meeting, I gave her a long list of the details that I was offloading to her. Over the next 24 hours, she began to cross these items off one-by-one. I can honestly say that I slept better, had lower stress levels and could focus for the first time in a long time on the things that really mattered.

    Even when Terah was tasked with something neither of us understood, quarterly reporting for non-profits or payroll forms, for example, she researched, made phone calls and found the answers to complete the task at hand. It has changed the way that I work and the way that I get things done. All of the things listed above are just a snapshot of the tasks and projects that Terah has been able to accomplish for us. Terah has been a HUGE blessing to our church and our family.

    EaHELP is THE way to go! I can’t imagine working without them!

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    We’ve worked with eaHELP for about a year. I personally hit a leadership and capacity lid with our growing organization and need help. Through an introduction from a friend, I got connected with eaHELP. I was matched based on personality & skill set mix and it’s been a night and day different. As a leader, I am more effective and responsive. Nicole has saved time and energy by handling many items that I was ineffective. Bryan and Kelli have provided content and direction in learning how to delegate better and that has greatly improved the EA relationship.

    I love eaHELP and could not recommend them enough! Your leadership will never be the same!

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    We have worked with eaHELP for over 3 months and love our assistant, Lisa. She has made efficiencies in our processes to the point we recently increase her hours so she could have more positive impact on our business. The time she has saved allows us to focus on revenue generating projects. The administrative side of eaHELP makes the project easy and they did a great job matching an assistant to our needs. Highly recommend them!

  11. I am so grateful for eaHELP and in particular for Katie, my virtual EA. I am launching a start up, which has been full of unexpected twists and turns. Katie has done a phenomenal job of jumping in and streamlining my work. She is willing and able to do all kinds of tasks and has the absolute best attitude all the time. In addition, our relationship manager Lori is thoughtful and proactive, always reaching out to see how she can be helpful.

    I am a huge fan of eaHELP and am thankful I connected with them. Having a virtual EA is a lifesaver!

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    I have had an amazing experience with eaHelp in the last five months, and my business would never have successfully navigated our recent growth without my EA Robyn’s support. Robyn has been a fabulous addition to my team (I am the only other member). I have been able to count on Robyn to not only complete the assignments provided to her, but also to go above and beyond in terms of attention to detail. Her ability to constantly seek out “a better way” to track information has been a lifesaver.

    When I began working with Robyn, I was incredibly overwhelmed with too many client management tasks to track. Robyn worked with me to learn my business, and how I interacted with clients, and together we developed a system that has been my lifesaver since the day it was created. A process I had quietly battled with for years because manageable within a week of working with Robyn.

    I have loved so much about how eaHelp works, and I share this experience with other entrepreneurs whenever possible. I would suggest working with a virtual EA to anyone in need of regaining some control of both their business and their life!

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    I am beyond thrilled by my experience with eaHELP. Yes, my virtual assistant, Patty, is tremendous and making me more productive and my life easier. But it’s much more than that. The company gets it. My relationship manager is attentive and proactive. I get calls making sure that I am happy and asking how else they can SERVE me. eaHELP assistants share best practices with each other so Patty gets ideas of better ways to help me, new apps we should try, etc. Last month she introduced me to a new way to reserve a car service on the fly that has saved time, grief and money. Bottom line: I am getting more than I expected from this company and have become a raving fan and advocate of eaHELP.
    Mike Weinberg, Consultant | Coach | Speaker | Bestselling Author

  12. EAHelp was incredibly thorough, thoughtful and helped me understand my assistant needs. They matched me with an excellent assistant who has been a very quick learner and takes initiative.

    I am incredibly satisfied with my experience thus far, and look forward to working with EAHelp for a long time in the future!

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    I’ve only been working with a virtual assistant for a couple of months, but my experience so far has been outstanding! I’m grateful for the professional and personal assistance provided by EAHelp in the placement and orientation process. The concept of a relationship manager is a tremendous value add. More than anything, Patty (my VA) is a perfect fit in terms of both chemistry and competence. Even though we’re early in our working relationship, the tasks and projects she has assumed have not only given me back a lot of time, they have reduced my frustration with my scope of responsibility. Most of all, I’m getting back a lot of mental bandwidth to invest in other objectives. That’s a win for me and for my team! Thank you, EAHelp, for providing such an incredible resource to busy executives. And thank you, Patty, for coming along at just the right time.

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    I have been partnering with eaHELP since early July, and my experience has been exactly what I had hoped it would be. As the leader of a healthcare C-suite recruiting firm, I needed an EA who could help me in the day-to-day with such calendar manaagment, travel logistics and candidate follow up.
    My EA has been terrific out of the gate. She provided me with time margin and I greatly value her professionalism and strong communication. She is a terrific representation of my firm and extension of our service. The partnership has allowed me to focus on the things only I can do. It did not take me long to increase her hours to utilize her in more areas.
    eaHELP is a great partner who matched me with the right EA from the start and they have definitely proven that they are committed to their clients’ and EA’s success and satisfaction.

  13. Over the past year or so through this site, I’ve had the chance to get to know Bryan Miles, the founder of eaHELP a little bit — and what you need to know is he’s really passionate about a couple things: serving others and keeping jobs in the US

    Still, it took me surprise when he offered me a free trial of his VA service for 5 or 6 months. Um, what’s the catch? I wasn’t about to turn down that opportunity! Very grateful — thank you!

    Now when you start out, most companies will ask you to provide a job description, but most will NOT ask you to provide a full-scale personality assessment, work-flow document to discover opportunities, and questionnaire on your expectations and communication style.

    They definitely make an effort to match you up with an EA that will be a good fit, and I was matched up w/ Patty.

    eaHELP also assigns a relationship manager who serves as a go-between for you and your EA if any problems come up. I didn’t have much interaction with her since everything was fine, but I can imagine that being potentially kind of awkward. Like if explained to my relationship manager, hey, I’m not thrilled with Patty’s performance, and then she turns around and relays that to Patty and it’s like, Ok… why didn’t he just tell me?

    But other clients are using their relationship managers as kind of outsourcing consultants, seeking out best practices on how to best utilize their assistant. Clients are leveraging the experience of their relationship managers for benchmarking, coaching, and as trusted advisors throughout the engagement.

    In terms of pricing, I think it’s a matter of framing — yes, eaHELP’s rates are on the high-end when compared with other VA companies — but they’re not framing against other VA companies. They’re comparing themselves to on-site EA’s, and against that alternative, they’re obviously quite affordable. When stacked up against the regulatory headaches, paperwork burden, payroll processing and other tangible (taxes) and intangible expenses of a traditional EA, eaHELP offers an attractive one-stop solution. Pretty savvy positioning if you ask me.

    In terms of performance, there were some tasks that were REALLY well done. For example, I asked Patty to proofread a book I was working on, even though she had no “professional” editing experience. It was embarrassing how many typos and mistakes she found, that I’d missed and that another editor had missed. Really an awesome job and huge help.

    Similar results on a couple other projects. One of my favorites was having her analyze common traits of delinquent loans on the peer-to-peer lending site Prosper.com. Since it was somewhat tedious work and required using my login information to a financial site, it was great to have someone trustworthy and local.

    I feel like I could have done a better job in delegating and being better organized, and better utilizing Patty’s existing skill sets. For instance, she had a background in accounting management, but I never thought to have her work on any bookkeeping or tax stuff!

    But like I said I wasn’t the best outsourcer in this case because I didn’t always have a clear list of tasks to be done. But in those times when there was a lull, I would have loved to see some more proactive suggestions that could have helped move the business forward. I think that would have been really valuable.

    So was it worth it? The worth-it question is so subjective. A lot of the stuff we worked on didn’t have a measurable ROI — so strictly in terms of dollars, if I’d been paying for the service, no it wouldn’t have been worth it. But if I was paying, you can be sure I would have focused intensely on the high-value tasks that couldn’t as easily have been done by a lower priced VA.

    And that’s the thing, the question of worth depends completely on how you envision using your EA. If you just need someone for data entry, basic research, and calendar bookings, eaHELP is probably not going to be the best bang for your buck. But if you’re looking for a trusted partner in business, a native English speaker, someone who can be in your email and social media accounts, someone who can represent you and your brand on a professional level, I think they’re definitely worth a look.

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    I researched several options for an EA, and all roads led to eaHELP. The onboarding and matching process was super, which resulted in a perfect match. Carla has helped me refocus on my core business by assisting in several areas. Her advice and energy have, in a matter of weeks, improved my productivity and quality of work.

    If you’re looking for an EA, look no further.

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    I’ve been working with an EA through eaHelp for almost a year now. Working for a non-profit, this is a brilliant solution to have a part-time professional EA on your team with the constraints of a low budget. What a pleasant experience – my EA is a great fit on the team, is sharp, competent, fast learner, solution oriented, takes initiative, etc. She has the capacity and social intelligence to interact with other people at any level. My eaHelp experience has completely met my expectations.

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    My eaHelp assistant is far exceeding my expectations with the level of work and professionalism. My EA is always one step ahead of me.

    In addition, I had her ghost writing copy for me and it turns out she’s much better at it than I am.

    Words can’t express the jam she’s gotten me out of.

    Thanks eaHelp.

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    We are still getting our feet wet but have been very pleased with the responsiveness and overall quality of work provided by Megan. She is, as are all we have dealt with from EA, pleasant and professional. Megan has lessened my task list dramatically and that has been wonderful.

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    I couldn’t be happier with my relationship with eaHELP. My assistant, Caroline, has been an incredible addition to our team at Yellow Leaf Marketing. Recently I wrote a blog post about my experience with eaHELP – 3 Reasons Why I Love Being an eaHELP Client. Here are my three reasons… I hope they are helpful to anyone who is trying to make a decision on a virtual assistant hire.

    1. eaHELP operates with the leader’s success in mind

    I went through an in-depth matching process to in order to be placed with just the right executive assistant. They didn’t just pull the next available person for the job. I filled out a series of documents that asked great questions. I came to find out that my assistant, Caroline, was asked to do the same thing. After my recorded phone conversation with the eaHELP team, they would gather and listen to the phone call again and start building out the criteria and profile of the “EA” that would fit me and my company the best. It’s refreshing to work with a “smart” company – not just a company who tries to get things done quickly, but one that takes time and puts a plan in place that will wow their clients.

    2. eaHELP hires very well

    I wasn’t too sure what to expect when this all started, but I did have a good amount of confidence in “who” my EA would be after walking through this matching process. Bottom line: Caroline is really, really good at what she does. I’ve looked around at some reviews of eaHELP and other client testimonies and everyone is saying the same thing about their EA. Bryan and Shannon at eaHELP take their hiring process very seriously and make sure that they are hiring competent, quick-learning, others-centered, hard-working folks who love details and thrive on getting the job done the right way. This has been my experience in working with Caroline. It doesn’t matter that she is three states away. She gets the job done, serves our clients well and is a great reflection of the Yellow Leaf Marketing brand.

    3. eaHELP gets it. Period.

    I’ve had the privilege of getting to know Bryan Miles, eaHELP’s CEO and Co-Founder, a little more since bringing Caroline on board and believe me when I tell you that he gets it. He understands that in order to grow, you must serve. In order to succeed, you must submit. In order to lead, you must follow. All of these traits are reflected in every person person I’ve had the opportunity to talk to from eaHELP. This is the type of like-minded company that I am proud to hitch my Yellow Leaf Marketing wagon to.

    I would highly recommend eaHELP for any and all virtual help. Get all your info right here >> http://bit.ly/ZkVfBX

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    Professional, courteous, and dedicated to my satisfaction. After exploring less expensive, off-shore services & finding them less than satisfactory, I’m very happy with eaHELP.

    A few things to note:

    If you’re getting a lot of value from your assistant, you’ll inevitably want them to have access to sensitive information or accounts. I feel 100x better doing this with an assistant in the US that is backed by a US firm – not to mention that comfort given by eaHELP’s sync process that also gives me my assistant’s personal information.

    I also wanted an assistant that was very adept with online technologies and they delivered someone that exceeded my expectations.

    Last, the cost can be a barrier to some people – but I encourage you to first decide if you really want an assistant or if you want someone to help with the occasional project. If the latter, I recommend you get a local college student as an intern and pay them $10/hr.

    If you want an assistant, finding a PT assistant can be difficult and a FT professional assistant will run you $40-$50K. Depending on your approach to benefits and office space, that can push the cost up another 10% – meaning you’re paying at least $3500+/mo. Plus, a FT assistant can be hard to keep busy… often creating an atmosphere of resentment or pressure to give them ‘busy’ work.

    Bottomline: eaHELP has found a nice sweet spot for those that do not require a FT assistant, but need something more than the occasional side project. My assistant coordinates with me daily & has a genuine interest in making my life easier… what more can you want?

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    I could not be happier with the level of support I get from my EA. I have 10 hours a week from her and she replaced a FT on-site EA. Can’t beat it!

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    I have been an EA client for approximately two months. I couldn’t be happier. The company seems to have matched me with an assistant that complements my personality and work style. She has a strong professional background that makes her a pleasure to work with. I chose EA particularly because knowledge of my ongoing business and client relationships is essential. I have highly recommended EA to a number of colleagues.

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    I have been partnering with eaHELP for almost a year now and the experience has been amazing. Their customer service has exceeded my expectations. They linked the perfect EA with me. She is someone who is articulate, diligent with all projects, and truly values team work. I could not be more pleased with the entire experience. This has been a game changer for myself and my organization.

    I highly recommend eaHELP!

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    We needed to make a quick hire and eaHELP responded right away and placed an unbelievable EA with our team. She is out of this world and does a phenomenal job.

    eaHELP is for anyone looking for quality people and great service. I highly recommend them!

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    Great experience. Couldn’t be happier with my EA. She is fast and responsive and goes beyond what’s expected. Highly recommended!

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    I love, love Lisa from EA Help.

    Lisa helps me juggle my business and personal obligations, allowing me time to focus on what I need to work on and not just busy work. Lisa is professional and contributes to our team with wholeheartedly. I would highly recommend EA help and their services. You don’t know how busy you are until they start taking things off your plate…

  14. Wow- what a difference our EA Heather has made in our business. She has freed me up to do focus on the things I am best at doing and to delegate the rest to her. I now am getting my blog posted twice a week- something I could NEVER do without Heather’s help. Not only has she made my life better and more efficient, she is also outstanding to work with. She gets things done and gets them done quickly and correctly every time! I could not be more pleased with having Heather join our team and would recommend EA help to anyone who wants to accomplish more than they could ever do on their own!

  15. It did not take long to become a fan of eaHELP. Melissa is a valuable associate in serving clients. The professionalism, skill, and creativity add much to my clients. Client feedback is off the charts. Response time is blazing fast for my requests and for client requests that she handles. I have now increased hours twice because of the effectiveness and action in getting things done.

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    I’ve been working with my EA through eaHELP for almost two years. I couldn’t be more pleased with this service. Vicki has become an essential part of my team who not only supports critical office management functions but also directly interfaces with clients. I consistently receive great feedback from clients and others. I’m confident I couldn’t operate my business at its current level without Vicki.

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