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Automation Agency is a virtual assistant company that specializes in design, website, and marketing tasks. This means you can get tasks done quickly by choosing a virtual assistant specializing in your desired skillset from their large pool of assistants.

They call this a ‘‘concierge’’ service as it works in much the same way as having a concierge to arrange your tasks. The company is based in Sydney, Australia, with their freelancers being based all over the globe.

About Automation Agency

automation-agency-reviewThe company was founded by Carl Taylor, a seasoned entrepreneur and digital marketer from Sydney, Australia.

Carl started the company in 2014, originally as a high-ticket digital marketing and sales funnel business. After 6 months, he added more affordable subscription models to make the services more affordable to smaller businesses.

When asked who their target customers are they said, “coaches, speakers, authors, and other small business owners.” If you know what you want to achieve, but don’t have the technical skills or time to do it yourself, you’ll find virtual assistants and freelancers through their platform that do have the time and skills.

The majority of their freelancers are based in the Philippines and Eastern Europe. This allows AutomationAgency.com to keep their costs low while still providing a highly-skilled and varied team.

Automation Agency Founder Interview


Automation Agency calls their virtual assistants “heroes.” You’ll find:

  • Design heroes
  • Web heroes
  • Automation heroes

Each category of hero specializes in their dedicated area, so if you want WordPress, HTML or CSS support, you list your task in their Web Portal and you’ll be matched up with a web hero.

The company provides support across all the areas you would need while running an online business and maintaining your WordPress site. This includes graphic design, WordPress support, research, marketing, help setting up automation sequences, and more.

Automation Agency heroes are skilled in Ontraport, Infusionsoft, ActiveCampaign, Zapier, ClickFunnels, LeadPages and have experience setting up membership site and webinar integrations.

They also backup any WordPress sites they manage daily, scan for malware, and check plugins are up-to-date. You also have a hack fix guarantee, so if you site is hacked while under their watch they will fix it for free.

How it Works

The way it works is you send in a task via email or through the Automation Agency web portal to the team. It’s dispatched to the correct type of Hero to work on your task.

You are then in direct contact with the Hero working on your task and any additional questions they may have or things you want to add you can simply send it in easily by reply email or reply via the portal.

Once the task is complete, you’ll be notified that it’s complete and able to rate your experience as Awesome, Just OK, Poor and provide feedback that goes direct to the Hero as well as the management team.

Plans and Pricing

Automation Agency has two pricing plans:

  • Concierge Solo – $249/month
  • Concierge Plus – $349/month

The Solo plan grants you unlimited tech and design tasks, you can submit one WordPress site to be worked on and have one task active at a time. This plan also comes with monthly scans, updates, site backups, and their hack fix guarantee.


Their Plus plan comes with all the features found in the Solo plan, along with the ability to have three WordPress sites worked on and two tasks being worked at any time.

Automation Agency Alternatives

I asked Carl what sets Automation Agency apart from the competition, and he pointed out that they’re essentially Zen WP and Design Pickle combined under one roof, for less than the cost of Design Pickle alone. On top of the unlimited WordPress support and graphic design tasks, you also have access to the marketing automation heroes.

Carl added they also routinely set up SSL certificates and build landing pages for clients–tasks that WP Curve won’t touch.

Your Turn

Have you worked with Automation Agency? If so, please take a moment to leave a quick review to help others with their decision, thanks.

2 Reviews

    • 55555
    • 55555
    • 55555
    • 55555

    Very bloody impressed with this crew. I used to hire and manage my own team of casual staff because I never had enough work to bring on full-timers. Only problem was that I was paying a premium and they were never available when I needed them. Then I did hire a full timer but they were a waste of time and money. Now I’m paying less for this team of gladiators than I was for one slightly ordinary staff member. No brainer for me. Happy to recommend them.

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